Jobs at Djinni

We are looking for a Senior Vue.js Engineer to join a project in the tech capital of the world - Silicon Valley.

Project Idea

The project was founded back in 2014 with the goal of connecting private and government universities with regular people like we are. You have a variety of auditoriums, gyms, classrooms, and other venue options available for community use - schedule facility uses and manage requests from the community all in one place.

Just imagine that you're a football player, and you can rent a football field at Harvard to play with your friends. Amazing, right?

What is the team size and structure?

Our team consists of: Tech Lead, 3 Senior FE Developers, 2 Middle Back end and 1 Senior Back end developers, Designer, AQA, QA, and PM.

What exciting things is the product doing for the community?

The product is transforming the way public and private spaces are discovered, reserved, and used across communities – all online and accessible anywhere.
 

How many stages of the interview are there?

- Interview with the Recruiter - up to 30 min.;

- Interview with the Project Manager - up to 15-30 min.;

- Technical interview on our side - up to 1 h;

- Interview with the client in English - up to 1 h;

Requirements:

• 5+ years of experience in Frontend;
• 5+ years of experience in Vue.js development (including Vue 2 and Vue 3);
• Extensive experience with Vue.js core (Vue Router, Vuex/Pinia) and Vue 3 Composition API;
• 2+ years experience with Nuxt.js 2 and 3;
• Experience with Vuetify, Bootstrap, Tailwind, and responsive design principles;
• Strong proficiency in HTML5, CSS3, and JavaScript (ES6+ concepts);
• Knowledge of CSS preprocessors like SASS/SCSS;
• Familiarity with TypeScript and its integration with Vue.js;
• Understanding of RESTful APIs and client-server architecture;
• Experience with version control systems like Git and CI/CD pipelines.
• An Upper-intermediate level of English.

Good to have:

• Familiarity with jQuery and its integration with modern frameworks;
• Experience with Nuxt.js bridge configurations;

Soft Skills

• Strong problem-solving and analytical abilities;
• Excellent communication and teamwork skills;
• Ability to work in Scrum environment (Jira board with Sprints, planning sessions, estimation in story points);
• Adaptability to evolving requirements, proactive in asking questions, and resourceful in finding solutions to complex or extraordinary challenges;
• Detail-oriented with a focus on user experience and quality;
• Capability to mentor and guide other developers;

Responsibilities:

• Develop and maintain Vue.js components and ensure code quality;
• Collaborate with backend developers to integrate APIs;
• Optimize application performance and fix frontend bugs;
• Implement responsive and user-friendly UI designs.

We are  seeking a Technical Project Manager with a strong background in software development to lead projects in a fast-paced Agile environment. You'll collaborate with cross-functional teams and ensure successful delivery of complex technical solutions.

✅ What You’ll Do

• Plan and manage end-to-end software development projects, including timelines, resources, and deliverables.
• Collaborate with R&D, DevOps, and product teams to ensure seamless execution and alignment.
• Track progress and performance using tools like JIRA and other project management systems.
• Identify and manage project risks, budgets, and reporting to key stakeholders.
• Continuously improve internal Agile processes and project management methodologies.
• Ensure projects align with both business objectives and technical requirements.
•  

🎯 What We’re Looking For

• ✅ Proven experience in software project management – must
• ✅ Hands-on expertise in Agile methodologies and JIRA – must
• ✅ Strong analytical, problem-solving, and multitasking skills
• ✅ Experience working with R&D, DevOps, and architecture teams
• ✅ Excellent communication skills in professional English – must
• ➕ Nice to have: PMP certification and experience working with senior leadership/executives

We’re looking for a passionate and high-motivated Scrum Master to join our team. If you know how IT teams work, have experience with international projects, understand Agile and Scrum, and enjoy helping teams grow and succeed — we’d love to hear from you!

Requirements

— Strong understanding of IT business processes and operations;

— Experience working with European markets and collaborating in international teams;

— Deep knowledge of the Software Development Life Cycle (SDLC);

— Strong grasp of Agile methodologies and Scrum framework;

— Background in the IT sector;

— Upper-Intermediate level of English — both written and spoken;

— Excellent presentation and communication skills;

— Strong time management, self-organization, and self-motivation skills;

— Ability to work efficiently under pressure and within tight deadlines;

— Analytical mindset with the ability to identify client needs, assess team results, spot potential risks, and propose effective solutions.

— Proactive approach, with initiative and a desire to learn and grow quickly.

About project

Project is connected with detect, prevent, and investigate money laundering, fraud, and compliance violations with a holistic view of risk across your organization. Current project provides rigorous recording and monitoring of regulated users communication activities, which is key to a firm ability to meet the stringent regulatory demands and achieve an operating environment that protects customers and the firm reputation.

What we offer

— Flexible work schedule: Mon—Fri 9:00–18:00 or 10:00–19:00;

— Work format: office/remote/hybrid;

— No time trackers or bureaucracy;

— Medical insurance;

— Opportunity to switch between projects and tech stacks within the company.

— Speaking clubs in English, lectures on hard and soft skills;

— Internal online events for communication with colleagues.

We’re Applyft — an IT product company which creates value-driven mobile apps. Our journey began with the Geozilla family locator product, but now our portfolio consists of four apps in Family Safety, Entertainment and Mental Health Spheres. We’re proud to have a 5M monthly active users base and to achieve 20% QoQ revenue growth.

Now we are looking for a Product Designer to join our team.

What you’ll do:

• Structuring and organizing all existing design work
• Challenging existing design patterns and advocating for cutting-edge UI improvements
• Establishing design workflows, standards, and best practices
• Designing and improving onboarding and paywall screens to boost conversion
• Enhancing in-app UX/UI for new features and existing flows
• Working iteratively through design experiments that push AppLyft towards a desired vision — one you’ll help define

• Balancing innovation with feasibility — assessing the technical and cost implications of design decisions

   

Your professional qualities:

• At least 2 years in a Product Designer role within a well-structured business
• Strong UI/UX design expertise for mobile apps (iOS & Android)
• Deep understanding of Figma (components, Auto Layout, variables) and Design Systems
• Experience designing onboarding, paywalls, and monetization flows
• Experience with user research methods (e.g., usability testing) and user research tools (Maze, UserTesting, SurveyMonkey, etc.)
• Strong knowledge of usability principles and accessibility standards

• Ability to gather and synthesize existing research and assumptions to design experiments

   

Will be a plus:

• Hands-on experience with ASO creatives (App Store / Google Play assets)
• Experience building design and discovery processes from scratch

• Proficient in interface animations and content design

   

We offer:

• Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world
• Health taking care program: We provide Health insurance, sport compensation and 20 paid sick days
• Professional Development: The company provides budget for each employee for courses, trainings and conferences
• Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow
• Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special evens
• Knowledge sharing: We are glad to share our knowledge and experience in our internal events
• Corporate Events: We organize corporate events and team-building activities across our hubs

We’re Hiring: Junior + / Middle LLM Engineer

We're Accellabs, a team of engineers and researchers who create products based on the latest AI technologies. Our focus is innovation in AI and the integration of LLM into real-world products.

Tasks:

• Developing solutions based on LLM and other generative AI, including building chatbots, agents or internal services.
• Building systems using supervised fine-tuning, retrieval augmented generation, inference optimisation techniques and technologies, agentic frameworks, vector databases.

What We’re Looking For:

• At least 1-2 years of experience in Python ML/AI/LLM Engineering or Python Backend (on AI projects);
• Familiarity with HuggingFace infrastructure and agentic AI frameworks;
• Understanding of the principles of neural networks, transformer architecture, LLM, AI agents.
• Experience with FastAPI/Flask for model deployment;
• Sufficient level of English (B2) (reading documentation + technical communication)

Additional Advantages:

• Experience in building Telegram bots or AI assistants;
• Knowledge of Docker, application deployment methods, and experience in writing tests;
• Experience with HuggingFace infrastructure and agentic AI frameworks;
• Understanding of CI/CD, MLOps, MCP concepts.

What We Offer:

• 100% remote — work from anywhere
• Participation in top AI projects that will go into production
• Opportunity to participate in shaping the architectural vision and technology selection
• Flexible working hours

Hiring Process:

1. Tech Screening (30 mins)
2. Offer Call (15 mins)

Do you want to develop AI systems that truly change the user experience?
📩 Apply now and let’s build something amazing together!

Ми приймаємо на роботу: Junior + / Middle LLM Engineer

Ми — Accellabs, команда інженерів та дослідників, що створюють продукти на основі новітніх технологій штучного інтелекту. Наш фокус — інновації у сфері AI та інтеграції LLM у реальні продукти.

Завдання:

• Розробка рішень на базі LLM та іншого generative AI зокрема побудова чат-ботів, агентів або внутрішніх сервісів
• Побудова систем із застосуванням методик supervised fine-tuning, retrieval augmented generation, inference optimization та технологій, agentic frameworks, vector databases

Вимоги:

• Досвід у Python ML/AI/LLM Engineering або Python Backend (на AI проектах) від 1–2 років
• Знайомство з інфраструктурою HuggingFace та фреймворками agentic AI
• Розуміння принципів роботи нейронних мереж, transformer architecture, LLM, AI-агентів
• Досвід з FastAPI / Flask для розгортання моделей
• Достатній рівень англійської (B2) (читання документації + тех. спілкування)

Додаткові плюси:

• Досвід створення Telegram-ботів або AI-асистентів
• Знання Docker, методів деплою застосунку та досвід у написанні тестів
• Досвід роботи з інфраструктурою HuggingFace та фреймворками agentic AI
• Розуміння концепцій CI/CD, MLOps, MCP

Ми пропонуємо:

• 100% віддалено - працюйте з будь-якого місця
• Участь у топових AI-проєктах, які підуть в продакшн
• Можливість брати участь у формуванні архітектурного бачення та вибору технологій
• Гнучкий графік роботи

Процес найму:

1. Технічний скринінг (30 хвилин)
2. Дзвінок з пропозицією (15 хвилин)

Хочеш розробляти AI-системи, які справді змінюють користувацький досвід?
📩 Подавай заявку зараз, і давай створимо щось дивовижне разом!

# Senior Backend Engineer (Node.js) - AI-Driven Gaming Platform

Location: Remote | Team: AceGuardian at A5 Labs

## About the Role

We're building cutting-edge AI-driven experiences that redefine industry standards in online gaming. As our Senior Backend Engineer, you'll drive technical initiatives across teams to build scalable web applications, in-app solutions, and integrations that power our innovative gaming platform.

## What You'll Build

- Highly-available and performant gaming applications

- Scalable backend systems for global audiences

- MVPs and production-ready solutions for online poker games

- Integration systems with various service providers

- Robust microservices architecture

## Required Skills

- 7+ years backend development (3+ years in senior/lead role)

- Strong Node.js expertise

- Advanced TypeScript/JavaScript knowledge

- REST APIs, GraphQL, gRPC, and WebSockets

- Testing frameworks (Jest)

- Databases (PostgreSQL, MongoDB, DynamoDB)

- Caching and queues (Redis, RabbitMQ, Kafka)

- High-load and concurrent systems

- Microservices and distributed systems

- Security best practices

## Nice to Have
 

- Experience with NestJS

- DevOps and CI/CD pipelines

- Cloud platform expertise (AWS, Cloudflare)

- Background in gaming or high-concurrency applications

## About Us
 

AceGuardian at A5 Labs combines gaming expertise with AI technology to revolutionize both gaming and real-world problem-solving. Our team focuses on building advanced AI agents through reinforcement learning, game-solving, fine-tuning, and planning, tackling challenges like anti-cheat detection and optimal gameplay.

## What We Offer

- Remote-first environment

- Opportunity to work on innovative AI projects

- Collaboration with experts in AI and game development

- Flexible work environment

- Career growth in a fast-growing company

- Supportive and dynamic team
 

Ready to help build the future of AI-powered gaming technology? Join us in creating resilient, scalable systems that power the next generation of online gaming experiences. We'd love to hear from you!

We're building an innovative, free educational poker platform to help recreational players improve their game. As our Senior Frontend Engineer, you'll lead the development of an intuitive, web-based poker client that combines gameplay with learning tools powered by our AI technology.

## What You'll Build

- A modern, responsive web-based poker client

- Interactive learning tools and tutorials

- Real-time gameplay features with AI-powered feedback

- Performance-optimized user interface for seamless gameplay

- Analytics dashboards for player improvement tracking

## Required Skills

- 7+ years frontend development (3+ years in senior/lead role)

- Strong Vue.js expertise (2+ years minimum)

- Advanced TypeScript/JavaScript knowledge

- Experience with:

- Real-time applications and WebSocket integration

- Modern CSS frameworks (Tailwind, Bootstrap)

- Testing (Jest, Cypress)

- Frontend security best practices

- CI/CD pipelines

## Nice to Have

- Interest in poker or gaming

- Background with real-time gaming applications

## About Us
 

AceGuardian at A5 Labs combines gaming expertise with AI technology to create innovative learning experiences. Our mission is to make poker education accessible and engaging for recreational players through cutting-edge technology.

## What We Offer
 

- Remote-first environment

- Opportunity to shape a product from the ground up

- Work with modern technologies and AI integration

- Collaborative team of gaming and technology experts

- Competitive salary

- Performance-based bonuses

Ready to build the next generation of AI-powered poker technology? Join us in creating innovative features like real-time hand analysis, personalized coaching systems, and advanced gameplay simulations. We'd love to hear from you!

Good day, we have built a Snapchat style platform to help people sell items in bulk and FAST!!!

We have a very talented iOS developer and backend developer and are now looking to hire a new full stack / front end developer to support our new release(s).

Our backend is written in NodeJS and ExpressJS so you must be an expert in NodeJS.  We're also doing some API development so please have good experience here as well.

Other parts of our stack:
- Front end = ReactJS
- Back end = NodeJX
- Code is on Github
- Hosting = AWS EC2
- Web server = NGINX
- Process manager = PM2
- Database = Firesale Real Time DB
- Storage = Firebase Storage
- Ai = OpenAI and Deepgram
- Video/Audio support = FfMpeg

(Not Your Average Admin Role)

MISSION STATEMENT

We're not just managing accounts and paperwork; we're architecting the merchant and legal infrastructure to disrupt a $50B industry dominated by financial giants. As our Merchant & Legal Orchestrator, you'll create the systems and relationships that allow our elite team to rapidly scale our merchant base and navigate complex legal landscapes with precision. Your expertise in merchant account management and legal administration isn't just supportive—it's a critical competitive advantage that accelerates our market penetration.

CRITICAL OBJECTIVE

Design and implement merchant account and legal systems that eliminate friction, maximize growth velocity, and create an environment where we can rapidly scale to hundreds of merchants. Your success will be measured by how effectively you onboard and manage merchant relationships, streamline legal processes, and enable the company to operate at 10x the speed of our competitors—not by how well you follow conventional administrative procedures.

THE UNORTHODOX ATHLETE WE NEED

You're not a typical admin who processes paperwork and follows established protocols. You're a merchant and legal innovator who thinks like a founder and acts like an owner. You see opportunities to optimize where others accept bureaucratic delays. You believe most merchant account and legal administration fails because they prioritize risk-avoidance over growth and conventional wisdom over creative solutions.

You've mastered merchant account management and legal administration not because you followed a traditional career path, but because you're obsessed with creating systems that actually work and accelerate business objectives. You make decisions quickly with incomplete information and believe that perfect compliance that slows growth is a competitive disadvantage. You're comfortable with ambiguity and see it as an opportunity to create streamlined processes that enable speed rather than bureaucracy that impedes progress.

WHAT YOU'LL ACCOMPLISH

• Design and implement merchant onboarding systems that can scale to hundreds of merchants with minimal friction

• Create legal entity management protocols that ensure compliance while maximizing strategic flexibility

• Develop merchant relationship management approaches that build loyalty and increase retention

• Anticipate legal and merchant account bottlenecks and proactively solve them before they impact growth

• Build scalable merchant and legal infrastructure that grows with the company without adding bureaucracy

• Take complete ownership of merchant and legal challenges with minimal oversight and maximum accountability

• Establish a culture of merchant-focused excellence that values effectiveness over conventional procedures

 

THE ANTI-RESUME

What we don't care about:

• Your administrative certifications or formal education

• Whether you've worked at prestigious companies

• Your knowledge of every merchant processing system

• If you follow conventional legal administration procedures

• How many years you've been in administrative roles

• Your perfect organization of low-priority documentation

• Whether you've followed a traditional career progression

 

What we actually value:

• Your track record of scaling merchant relationships rapidly and effectively

• Evidence that you've solved complex legal and merchant account problems others thought unsolvable

• Your ability to learn new merchant systems and legal frameworks rapidly when needed

• How you've made merchant and legal decisions that gave businesses a competitive edge

• Your history of taking ownership beyond your job description

• Times you've found creative solutions to legal and merchant account challenges

• Your obsession with maximizing growth velocity, not just documentation completeness

OUR STANDARD

You understand this isn't a 9-to-5 role. You execute with precision and follow through until completion, no matter what. You find creative solutions to merchant and legal problems that seem insurmountable. You believe in making the impossible possible through determination and ingenuity. You're comfortable with minimal direction and maximum responsibility. You're obsessed with results and impact, not process or conventional approaches.

THE KEEPER TEST

We would fight to keep you if:

• You consistently create merchant and legal systems that enable us to move faster than competitors

• You've built merchant account infrastructure that scales beyond initial expectations

• You've demonstrated the ability to make tough merchant and legal decisions independently

• Your approach to merchant and legal administration gives us a competitive advantage

• Your contrarian thinking about merchant and legal processes has opened new opportunities

• You've found ways to achieve 10x more merchant growth with the same resources

• You've consistently challenged and improved our merchant and legal approach

IMPORTANT NOTE

This is not a role for those seeking predictable admin or legal administration work. We're building merchant and legal systems to disrupt an industry, and we expect extraordinary commitment. If you're looking for a 9-5 admin job, this position isn't for you. If you're still interested, prepare to join a team of A-players who are changing the rules of the game.

Job Description

We are seeking an enthusiastic and detail-oriented individual to join our customer team as a Software Development Quality Assurance Engineer. You will work closely with the development team to help build an innovative health and wellness platform. You will help troubleshoot/debug code in manual testing for our web and mobile products. You will work closely with Quality Assurance, Development, Product (UI/UX), and Operations teams to test and maintain new features.

Key Responsibilities

• Create and maintain test plan/test cases for future and current features
• Test individual stories/tasks within an Agile structure using Jira software
• Report bugs/Fix-tasks in a clear and concise manner
• Participate in weekly scrum meetings, grooming meetings, and sprint planning meetings
• Work collaboratively with other QA Engineers, UI/UX team and Developers
• Perform testing for web and mobile products — Mobile includes wearable data testing
• Create and maintain automation using Selenium/Selenide, Grafana K6, JMeter
• API testing
• Ability to present internally and to stakeholders

Requirements

• 5+ years of experience in Quality assurance
• Strong analytical and problem-solving skills, with a keen attention to detail
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment
• Familiarity with QA tools and techniques including Selenium/Selenide, Grafana K6, JMeter, Postman, SQL, and Android studio
• Eagerness to learn and grow in the field of software development, quality assurance, and software testing
• Comfortable with working in small, fast moving companies with “just enough” process
• Confident English (B2+): ability to comfortably communicate in a team, read/write tech docs, and join calls

We’re looking for a Lead NLP/ML Engineer (Document Intelligence Architect) to join a cutting-edge team building an AI-powered platform for legal intelligence. You’ll take the lead on developing advanced NLP and reasoning pipelines that transform vast collections of legal documents into actionable insights.

In this role, you’ll design systems that do more than extract data — they understand legal context, identify patterns across cases, and assist in drafting tailored legal documents. Think of it as building the brain of an AI paralegal.

What You’ll Do

• Build robust NLP pipelines to:
  • Extract structured data from legal documents (e.g., PTAB, CAFC)
  • Summarize and analyze documents to answer user questions
  • Identify trends and legal arguments across multiple cases
• Design Retrieval-Augmented Generation (RAG) systems for multi-document reasoning using LLMs (e.g., GPT-4, Claude, Gemini)
• Develop legal content generation tools using templates and prompts (e.g., draft petitions, responses)
• Incorporate analytics on judges, parties, and case metadata into intelligent workflows
• Collaborate closely with engineering and product to shape infrastructure, model deployment, and content generation pipelines

What We’re Looking For

• 7+ years of experience in Machine Learning/NLP, with production-grade systems
• Expertise in building complex NLP workflows using LLMs (RAG, summarization, prompt engineering)
• Solid understanding of domain-specific NLP — ideally in legal or technical contexts
• Hands-on experience with HuggingFace, LangChain, OpenAI API, or similar tools
• Strong Python skills and experience with pipeline orchestration tools (Airflow, Ray, etc.)
• Familiarity with GCP services like BigQuery, GCS, and Cloud Functions
• Ability to lead architecture decisions and mentor other engineers

Nice to Have

• Background in legal tech, IP litigation, or experience working with government/legal datasets
• Familiarity with IPRs, PTAB, or USPTO databases
• Experience designing annotation or labeling tools
• Comfortable working in agile, product-driven remote teams

Job Description

We are looking for a Java Developer to join our growing engineering team. In this role, you’ll contribute to the development of robust, scalable applications and services that power our health intelligence platform. You’ll work closely with other developers, DevOps, and product teams to create impactful solutions that help users optimize their health.

Key Responsibilities

• Participate in all phases of the software development lifecycle
• Write clean, maintainable, and scalable Java code
• Ensure that design and implementation comply with technical specifications
• Participate in code reviews, testing, and debugging
• Collaborate with cross-functional teams to troubleshoot and resolve issues
• Continuously improve the performance and reliability of backend services

Requirements

• BS/MS in Computer Science, Engineering, or a related field
• 5+ years of professional experience in Java development
• Proficiency in Java 8 or higher
• Strong knowledge of the Spring Framework
• Experience building and consuming RESTful APIs
• Familiarity with *nix-based operating systems
• Solid understanding of SQL and relational databases
• Good written and verbal communication skills in English

Preferred Qualifications

• Experience working in Agile/Scrum environments
• Understanding of microservices architecture
• Familiarity with cloud platforms such as AWS, Azure, or GCP
• Experience with NoSQL databases (e.g., MongoDB, DynamoDB)
• Proficiency with build tools such as Maven or Gradle
• Knowledge of CI/CD processes and tooling

We’re seeking a skilled and proactive Customer Support Engineer to join our mission of revolutionizing conversational AI through the OneReach.ai GSX platform. This is a unique opportunity to work with a cutting-edge low-code/no-code platform, support a global customer base, and collaborate with world-class engineers and product teams.
The ideal candidate is a self-motivated technical generalist who thrives in fast-paced environments, works effectively under minimal supervision, and enjoys problem-solving, continuous learning, and working directly with customers to ensure their success.

Key Responsibilities

• Serve as the first line of support, handling incoming tickets in our support system.Troubleshoot and diagnose technical issues, including by analyzing system logs, API responses, and developer/technical documentation; resolve directly when possible or escalate to the appropriate team when needed.
• Maintain ownership of customer issues throughout the support lifecycle, ensuring timely updates and resolution.
• Communicate clearly and effectively with customers to provide updates, gather information, and deliver solutions.
• Collaborate with engineering, QA, sales, and product teams to resolve complex issues and improve customer experience.
• Create and maintain clear technical documentation, internal guides, and knowledge base articles.
• Become an expert in the OneReach.ai GSX platform, using it to create and troubleshoot customer configurations.
• Support internal projects and customer solutions involving agentic workflows and AI-based automation, including building intelligent flows, data enrichment agents, and natural language interfaces using the OneReach.ai GSX platform.
• Coordinate with dev, sales, and finance departments on customer needs and cross-functional initiatives.

• Working time - 11-20 / 12-21 (Kyiv timezone)

   

Required Qualifications

• 2+ years of relevant experience in software/application support or a similar technical support role.
• Strong analytical mindset and attention to detail — able to identify patterns, isolate root causes, and ensure high accuracy in problem-solving.
• Familiarity with troubleshooting browser-based applications.
• Basic web development knowledge: HTML, CSS, JavaScript, and browser developer tools.
• Basic programming ability (or readiness to quickly learn): Node.js, SQL, PostgreSQL, Cypher queries, GraphQL, etc.
• Experience working with REST APIs and tools like Postman, including interpreting OpenAPI/Swagger documentation.
• Strong communication skills in English (preferably C1 or at least Upper-Intermediate B2), both written and verbal.
• Ability to prioritize, multitask, and adapt to shifting priorities in a dynamic environment.
• Familiarity with ticketing systems (e.g., Zendesk, Jira, or similar).

• A customer-first mindset with a high level of empathy, accountability, and ownership of support issues.

   

Nice to Have

• Experience with SaaS, software/application support, or product engineering environments.
• Understanding of the software development lifecycle and Agile practices.
• Exposure to cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with conversational AI, chatbot development, and prompt engineering.
• Basic knowledge of Vue.js and component-based frontend architecture.
• Basic knowledge of VoIP and SIP protocols.
• Experience with conversational design or AI workflow orchestration.
   

Benefits:

• Join an award-winning and innovative product company
• Work with smart, passionate teammates who genuinely love what they do
• Get hands-on exposure to cutting-edge topics in UX, AI, and technology
• Flexible remote work environment
• 24 paid days off per year

Hiring steps:

1. CV review by Tech Manager
2. HR call
3. Tech interview

4. Cultural interview (optional)

5. Test task

6. Job Offer

Why OneReach.ai?
At OneReach.ai, we’re building a better way for humans and machines to work together. Our platform enables teams to create AI-powered communication and automation solutions with minimal code, and you’ll play a key role in supporting those experiences. If you’re passionate about technology, customer success, and continuous learning, we want to hear from you.

Why Work With Us
 

• Own the Analytics Function from Day One

You won’t be “just another analyst” — you’ll lead analytics across the entire company, owning the BI system and influencing key product, marketing, and operations decisions.

• Shape a Data-Driven Product from the Inside

Your insights will directly shape user acquisition, retention, pricing, and growth strategies in a high-volume, metrics-first educational business.

• Collaborate Directly with Founders & C-Level

Skip the red tape. You’ll work closely with the CEO and department heads, making high-impact decisions and getting fast feedback.

• Work with Real Business Metrics, Not Vanity KPIs

Focus on actionable data: LTV, CAC, funnel conversion, refund rate, churn. Your work will be measured by real business outcomes, not just dashboards.

• Remote-First, Results-Driven

We don’t care where you work from — Ukraine, Europe, or beyond. What matters is your impact. We trust you to manage your time and own your results.
 

Requirements:
 

• 2+ years of experience as a data, business, or product analyst.
   
• Experience in product- or marketing-driven companies is a strong plus — understanding key business and product metrics is highly valued.
   
• Advanced proficiency in SQL and Python.
   
• Strong experience with Tableau (must-have).
   
• Familiarity with BI tools like Power BI (optional).
   
• Hands-on experience with Google BigQuery and GA4.
   
• Full-cycle A/B testing expertise: from hypothesis generation to evaluation.
   
• Ability to decompose, calculate, and interpret key business metrics.
   
• Fluent in Ukrainian or Russian; English level B1 or higher.
   

Soft Skills:
 

• Strong analytical and structured thinking.
   
• Proactive and independent in decision-making.
   
• Clear, concise communication across functions.
   
• High level of ownership and responsibility.
   
• Adaptability in a dynamic startup environment.
   
• Openness to feedback and continuous learning.
   

Responsibilities:
 

• Take ownership of the BI system (Tableau) and enhance decision-making tools for all business units.
   
• Investigate performance deviations and identify root causes.
   
• Deliver actionable insights to improve key business outcomes.
   
• Review and improve existing reports for usability and effectiveness.
   
• Maintain and enhance predictive models (Customer & Revenue Prediction).
   
• Support new initiatives through data evaluation and strategic recommendations.
   

Ready to Apply?

If you’re a data-driven professional who thrives in product environments and wants full ownership of analytics in a growing startup — we’d love to hear from you. Apply now and grow with Artesa!

🧩 About the company:

We are a technology provider operating in the high-risk segment. We provide payment infrastructure (payment orchestration, gateway) adapted to the needs of clients with higher requirements: gamble, adult, fintech, crypto and others.

Our mission is to simplify the connection, management and scaling of payment solutions, ensuring reliability, compliance and high conversion rates.

⸻

💼 Objectives:
- Build and scale the company's operating model: processes, KPIs, quality control, automation.
- Build an effective team: selection, hiring, training, motivation.
- Optimize the customer journey: from onboarding to support and upsells.
- Monitor compliance with SLAs, compliance procedures and regulatory requirements.
- Participate in the development and implementation of payment services monetization strategy.
- Organize the work of customer support and technical support.

⸻

🎯 Requirements:
- Experience in a similar position in fintech / PSP / high-risk processing from 3 years.
- Deep understanding of high-risk verticals and working with payment infrastructure.
- Skills in operations management, team building, process systematization.
- Ability to work under multitasking, legal ambiguity and cross-jurisdictional pressure.
- English language skills at least at Upper-Intermediate level (working language of the company).
- Ability to build communication with technical and non-technical teams, suppliers and customers.

⸻

🔥 Will be a plus:

- Experience running or managing a payment orchestrator or processor.

- Understanding of AML/KYC/PCI DSS and other compliance standards.

- Knowledge of high risk payment processing specifics.

- Industry contacts (acquirers, banks, KYB/AML providers, anti-fraud, etc.).

- Experience in scaling a company from 0 to tens of millions of turnover.