Jobs at Djinni

What You’ll Be Driving:

• Monitoring KYC process progress and ensuring adherence to timelines and quality standards;
• Overseeing daily team operations and timely client verification;
• Conducting background checks and verifying customer information in line with legal requirements;
• Collaborating with Security to assess counterparties during due diligence;
• Engaging OSINT investigators to support non-standard KYC cases and verify counterparties' reputation;
• Assessing client-related risks and escalating suspicious cases to C-level;
• Supporting team members in complex cases requiring expertise;
• Reviewing documentation for quality and compliance before final approval;
• Preparing reports for management, highlighting key metrics and challenges;
• Maintaining accurate records of all KYC/KYB activities and verifications;
• Improving KYC processes to enhance efficiency without compromising compliance;
• Training new team members and keeping the team informed of regulatory updates;
• Ensuring confidentiality and secure handling of client data per GDPR and other regulations;

What Makes You a GR8 Fit:

• At least 3 year of experience;
• Fluent English level; 
• A solid understanding of core KYC and CDD concepts and frameworks;
• An overview of the practical components of working within the KYC environment;
• Effective communication;
• Problem solving;
• Cross-functional collaboration;
• Day-to-day team supervision.

Desirable skills and personal features:

• CKYCA or ICA Certificate in KYC and CDD.
   

Why You’ll Love Working Here:

Benefits Cafeteria

An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

• Sports – gym, yoga, or any activity to keep you active;
• Medical – insurance and wellness services;
• Mental health– therapy or coaching support;
• Home office – ergonomic furniture, gadgets, and tools;
• Languages – courses to improve or learn new skills.

Work-life 

• Parental support with paid maternity/paternity leave and monthly childcare allowance;
• 20+ vacation days, unlimited sick leave, and emergency time off;
• Remote-first setup with full tech support and coworking compensation;
• Regular team events – online, offline, and offsite;
• Learning culture with internal courses, career development programs, and real growth opportunities.

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

• FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
• OWN YOUR GAME: we take initiative and own what we do;
• ACCELER8: we move fast, focus smart, and keep it simple;
• CHALLENGE ACCEPTED: we grow through challenges and stay curious;
• BULLETPROOF: we’re resilient, ready, and always have a plan.

To keep things efficient, please apply only for roles that closely match your experience.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are in search of Partnership Manager. The mission is to develop and scale commercial partnerships that generate predictable revenue, working within a structured partnership framework and closely integrated with sales and operations.

This role focuses on building long-term, commercially effective relationships that consistently contribute to EverHelp’s growth.

Your future responsibilities include:

• Develop and manage commercial partnerships, owning the relationship from onboarding to long-term growth.
• Act as the primary business development and relationship owner for key partners and stakeholders.
• Lead the full partnership lifecycle: partner sourcing, initial outreach, negotiations, commercial terms alignment, partnership launch and further relationship management.
• Coordinate partnership launches, including contracts, workflows, materials, and lead handover to the sales team.
• Maintain and manage the partner CRM, tracking pipeline performance, conversions, revenue, and ROI.
• Build and continuously improve partnership processes, including partner pipeline structure, lead tracking, and reporting.
• Represent EverHelp in joint activities with partners (events, workshops, career fairs) when relevant to business goals.
• Provide regular reporting and insights on partnership performance to internal stakeholders.

Needed experience & skills:

• 2 year + experience working in large, structured organizations (BPO, SaaS, IT services, or similar) with mature partnership or sales processes.
• Ability to conduct business negotiations in English (minimum B2 level).
• Hands-on experience with CRM systems (HubSpot, Pipedrive, Salesforce, or similar).
• Strong understanding of partner analytics: pipeline management, conversion tracking, ROI measurement.
• Experience working with contracts and basic financial models, including calculating partnership profitability and revenue share.
• Confident use of Excel / Google Sheets for operational and analytical tasks.
• Ability to prepare and deliver presentations and partner pitches tailored to different stakeholders.

Nice to have skills:

• Creativity in building win-win partnership models.
• Ability to facilitate negotiations and group discussions.
• Strong cross-cultural communication skills.
• Strategic mindset with the ability to identify scalable partnership opportunities.
• Experience working with international partners and cross-cultural communication.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematic learning & development inside the team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

At the moment, we are looking for a Manual QA Engineer ($$2000-2500).

Please note that this is a full-time on-site position in our Lviv office.
 

What We’re Looking For 

• Solid understanding of software testing principles, including testing methodologies, techniques, and types of testing.
• Strong analytical and problem-solving mindset — ability to identify issues, think critically, and provide data-driven insights.
• Hands-on experience testing web applications, ensuring quality across different browsers and environments.
• Proven experience in end-to-end product testing, covering both functional and non-functional aspects.
• Proficiency in requirements analysis and validation, ensuring alignment between business needs and technical implementation.
• Practical experience using JIRA (or similar tools) for test case management, defect tracking, and collaboration.
• Excellent self-organization and attention to detail, with the ability to independently deep dive into complex systems and processes.

Nice to Have (Bonus Skills)

• QA certifications such as ISTQB or equivalent, demonstrating formal testing knowledge and best practices.
• Experience testing enterprise systems with hierarchical user structures, including admin portals for managing roles, users, and permissions.
• Familiarity with systems involving complex data mapping or integrations with third-party platforms and APIs.

Responsibilities

• Plan, design, and execute functional and UI testing to ensure software quality across different platforms and browsers.
• Develop, maintain, and update comprehensive test documentation, including test cases, checklists, and test reports.
• Collaborate closely with cross-functional teams — including Developers, Product Managers, and Designers — to ensure shared understanding of requirements and deliverables.
• Participate in requirements review and clarification sessions, identifying gaps, ambiguities, or potential risks early in the development cycle.
• Identify, document, and track defects using issue-tracking tools (e.g., JIRA), ensuring timely follow-up and resolution.
• Validate implemented features and verify bug fixes, maintaining high confidence in product stability and performance.

We offer

• Above market rate salaries
• Flexible working hours and remote/hybrid work options
• 25 days off per year + official holidays off
• Military reservist deferment
• English lessons compensation
• Medical compensation
• Professional Development Budget
• Tech Equipment Allowance
• Cozy office and free snacks
• Team Building and Social Events

If you’re passionate about creating, breaking boundaries, and shaping the future of digital entertainment — you’re one of us. Join our team of talented professionals where your expertise will be valued, your growth supported, and your contributions recognized. Don’t miss the opportunity to be part of an innovative company with a culture that fosters both personal and professional development.

Send us your resume today and let’s build the future together!

We're a client-focused Shopify agency looking for a Shopify developer who takes ownership of their work from estimate to delivery.

This is a remote-friendly position that offers flexibility and room for growth.

Join us and be part of our dynamic team!

What you'll do:

• Build and customize Shopify and Shopify Plus stores – themes, apps, integrations
• Work with clients to clarify requirements and provide realistic estimates
• Troubleshoot and ensure performance across devices and browsers
• Convert designs and requirements into functioning storefronts using HTML, CSS, JavaScript, and Liquid

What we're looking for:

• 3+ years of Shopify development experience
• Strong command of HTML5, CSS3 (SCSS/SASS), Liquid, JavaScript (ES5/ES6) and experience with jQuery
• Knowledge of JavaScript (ES5/ES6) and experience with jQuery
• Solid experience working with Shopify/Shopify Plus stores
• Comfortable with Metafields tools (Metafields Guru, Accentuate Custom Fields)
• Git, Themekit – standard part of your workflow
• You give accurate estimates and flag risks early – not after the deadline
• Strong communicator who can talk to clients, not just to code
• English – Upper-Intermediate (B2+) or higher; experience communicating with clients in English is a plus

Why join us?

• Work remotely with a global team
• Direct access to decision-makers – your input shapes how we work
• Autonomy in technical decisions
• Compensation for professional development courses
• 21 vacation days + paid sick leave + birthday day off

• Salary in USD

   

If this sounds like the kind of work you've been looking for – we'd love to hear from you. Apply now and let's see if we're a match.

Recruitment process:

HR interview → Technical interview + live coding → Offer

P.S: Applications are reviewed within 7 business days. If you do not hear back from us during this time, it means we have reviewed your resume, but currently, your experience does not meet our expectations

We are an exciting new technology startup based out of San Francisco, USA. Our mission is to build an amazing AI driven Project Management platform. A Product that is both pleasant to use by Developers and Engineering leaders, and something that helps engineering teams deliver great results.

Requirements:

● Proficient in JavaScript and experienced with Vue.js framework.

● Working knowledge and experience with JQuery, JSON, CSS, HTML, Bootstrap

● Familiarity with RESTful APIs to connect front-end to back-end services

● Work experience with AWS (S3, EC2, Lambda, API Gateway, SQS, SES, etc.)

● Knowledge of web technologies and UI/UX standards

● Familiarity with cloud message APIs and push notifications

● Proficient understanding of code versioning tools such as Git, BitBucket

● Strong user experience and design skills - being able to suggest improvements

● Deliver enhancements for optimal performance

● Ability to solve problems creatively and effectively

● Angular and other JS Frameworks a plus.

Responsibilities:

● Design and develop new features and capabilities

● Identify and correct performance bottlenecks and fix bugs

● Ensure the performance, quality, and responsiveness of platform

● Collaborate with a team to define, design, and deliver new features

● Help maintain code quality, organization, and automation

● Instrument and follow the product's lifecycle: Design, development, quality, deployment and maintenance

● Develop and adhere to best-practices for developing applications

● Formulate and define system scope and objectives through research and fact-finding to develop or modify moderately complex information systems

Plus:

● Backend experience in Java frameworks such as Springboot

● NoSQL, MongoDB, PostgreSQL

● Working knowledge of English Language

Role Description

We are seeking a Fullstack Trainee to join our international team.
 

The ideal candidate should have a solid foundation in web development, particularly in JavaScript.
 

Our team works on the development and enhancement of a Big Data product, offering a unique opportunity to grow professionally while working on advanced, real-world challenges.
 

This role is ideal for students in Computer Science or related fields who already have some practical team experience and want to deepen their skills in a professional environment.

Key Responsibilities

- Develop and maintain web applications in JavaScript

- Collaborate with the team to solve performance issues and enhance functionality
- Write clean, readable, and well-structured code
- Assist in implementing new features under mentorship

Technical Requirements

- Solid knowledge of JavaScript and core web development principles (HTML, CSS, APIs, async logic, etc.)

- Understanding of how web applications work (client–server model, REST APIs, basic database concepts)
- Computer Science degree (in progress or completed) or equivalent practical knowledge

- Experience working on real team projects is a plus

Soft Skills & Mindset

- Strong problem-solving skills and attention to detail
- Ownership mindset - ability to take responsibility for tasks and follow them through to completion

- Ability to structure ambiguous tasks and ask clarifying questions
- Growth mindset and willingness to continuously improve
- Curiosity and genuine interest in understanding how things work
- Strong learning ability and openness to feedback
- Good communication and teamwork skills
- English level: Intermediate+ (able to participate in technical discussions and daily communication)

Internship Details

- Opportunity for a full-time position after 3 months

- Full remote
- Hands-on experience working with an experienced international team

What We Offer

- Personalized mentorship for professional growth

- Competitive compensation

- Remote work flexibility

- A culture promoting independence and innovation

How to Apply

Submit your CV.

If your experience aligns with our expectations, we’ll get in touch to discuss the next steps.

We review applications and aim to respond as quickly as possible.

Eatery Club · B2B SaaS · HoReCa Automation

About Eatery Club

Eatery Club is a leading B2B SaaS platform for HoReCa automation. We help restaurants and multi-location chains streamline operations, integrate POS systems and payment providers, ensure fiscal compliance, and deliver modern digital guest experiences — all within a unified platform.

Our product has traction. Customers pay. The market is large and underserved by modern software.

As we continue to scale, we are looking for a Customer Support Manager who will play a critical role in ensuring an exceptional client experience and smooth product operations.

The Opportunity

As a Customer Support Manager, you will be the bridge between our clients, product, and engineering teams.

You will help customers effectively use our platform, resolve technical and operational issues, and contribute to continuous product improvement through structured feedback.

This is a high-impact role directly influencing customer satisfaction and long-term retention.

Key Responsibilities

Client Support

• Provide technical support across all company products (admin panel, mobile application, self-service kiosks)
• Assist clients with system setup and configuration
• Consult customers on platform functionality and best practices
• Process and manage client requests via multiple communication channels (chat, email, phone)

Technical Coordination

• Collaborate with the engineering team to resolve technical issues and incidents
• Escalate and structure bug reports and feature requests
• Participate in testing new features when required

Knowledge & Process Improvement

• Contribute to improving internal documentation and knowledge base
• Assist in creating training materials for clients
• Identify recurring issues and suggest process improvements

What We’re Looking For

Professional Skills

• Experience working with POS systems (Poster, IIKO, or similar)
• Understanding of payment systems and integrations
• Experience working with CRM systems
• Experience in the HoReCa industry is a strong advantage

Communication & Mindset

• Strong customer orientation and empathy
• Excellent communication skills
• Ability to work under pressure and manage multiple tasks
• Fast learner with strong problem-solving skills

Language Requirements

• Fluent Ukrainian
• English — B2 (Upper-Intermediate) or higher

Nice to Have

• Experience in B2B SaaS environments
• Experience supporting multi-component software systems
• Basic understanding of SaaS architecture principles

Why Join Eatery Club

• Work in a fast-growing product company with real market traction
• Opportunity for professional and career growth
• Direct impact on product improvement through customer feedback
• Supportive and collaborative team culture
• Remote-friendly environment

Location: Remote-friendly
Reports to: Head of Operations / Customer Success
Team: Customer Support

DevOps Hands-On Architecture, GCP, GKE, CI/CD, IAAS as a Code, Configuration Management tools, Security and Networking, Linux, Distributed tracing systems

Profisea is an Israeli DevOps and Cloud boutique company with a full cycle of services. For more than nine years, we have been implementing best practices of GitOps, DevSecOps, and FinOps, and providing Kubernetes-based infrastructure services to help businesses of all sizes —SMB, SME, or large enterprise clients to stay innovative and effective. 

Requirements: 

• 5 years’ experience as a DevOps Engineer and at least 1 year experience in practical development of DevOps Architecture 
• High Proficiency in GCP 
• Proven Experience with GKE 
• Proven Experience with CI/CD tools, IAAS as a Code. 
• Good understanding of infrastructure related components and protocols – Networking, Security, Virtualization 
• Git usage skills and branching strategies understanding 
• English: Upper-intermediate+ 

Your Responsibilities: 

• Be a part of international team of experts with a warm and friendly atmosphere 
• Build cloud-based and open-source tools-based DevOps solutions for our highly technological and well-established customers 
• We promise to surprise you with exciting new projects from a variety of industries. 
• All we need from you is your desire to do great things! 

What We Offer: 

• Great Salary  
• Flexible working hours 
• Professional certifications support 
• Rewarding working environment and flexible career opportunities 

Your expertise:

• KVM Virtualization Expertise (3+ years): Deep understanding of KVM/QEMU, including configuration and performance tuning of virtual machines
• Advanced Linux / Unix experience (4+ years)
• Strong cloud experience (AWS, GCP, Azure)
• Infrastructure monitoring / logging experience (Prometheus, Grafana, ELK (or Opensearch), Zabbix, Nagios, etc)
• DevOps skills
  • CI (e.g. Jenkins, Gitlab CI, etc)
  • IaC (Terraform, Ansible, Puppet, etc)
• Containerization and orchestration (Docker, Kubernetes, or ECS)
• Strong troubleshooting skills
• Scripting skills (Bash, Python, etc)
• Web hosting technologies experience (HTTP, DNS, SQL / No-SQL DBs, Message brokers)
• Be able to work as part of the team
   

Will definitely be a plus: 

• OpenStack Infrastructure experience
• Networking Virtualization experience (SDN, VXLAN, OVN / OVS, BGP)
• Experience with Kolla-ansible OpenStack deployments
• Infrastructure security implementation skills
• Experience with Scrum / Kanban processes
   

What’s in it for you? 

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
   

You will be involved into:

• Research, implement, and support technical solutions to build a new IaaS platform
• Document research and development results to be used inside and shared with other teams
• Build and maintain virtualized environments
• Install and configure software
• Perform system upgrades and patches
• Troubleshoot issues
• Optimize service performance
• Maintain security, monitoring, logging
• Automate tasks
• Be an active part of the team to improve technical and soft processes
   

About the company and project:

Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 16 million customers and 19 million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

We are the Hosting team, and we’ve successfully launched a new VPS Hosting product for customers around the world - and this is just the beginning. The project is growing fast as we expand its capabilities and evolve it into a large-scale platform.

We’re looking for a teammate who shares our passion for building and improving hosting infrastructure that is secure, manageable, and intelligent.

Our working processes are designed to help you do your best work: you’ll have time to focus, plan thoughtfully, and dive deep into problems without constant interruptions. We emphasize research and development over routine operations.

You’ll be joining a collaborative team that supports each other, openly discusses ideas, and isn’t afraid to challenge assumptions in pursuit of better solutions.

About Armed Owl

Armed Owl is a B2B cybersecurity services company helping businesses strengthen their security posture through tailored, high-impact solutions. We work with founders, CTOs, and executive teams to translate complex cybersecurity challenges into clear business outcomes.
 

We are looking for a Business Development Manager who can generate high-quality leads at scale, deliver effective sales presentations, own the pipeline from first outreach through opportunity creation, and improve our Sales processes. 

Key Tasks:

• Generate leads according to defined ICP criteria.
• Use Amplemarket (AI Sales Copilot) to automate, optimize, and scale outbound activities.
• Launch and manage outbound campaigns via Email and LinkedIn.
• Maintain accurate CRM updates and pipeline tracking.
• Optimize outreach campaigns through A/B testing of messaging and sequences, improving overall conversion rates.
• Conduct discovery and sales calls, delivering customized presentations to prospects.
• Identify and engage potential customers on Upwork, submit tailored proposals, and manage client communication to convert opportunities into projects.
• Manage and grow the company’s LinkedIn presence (and other relevant platforms), creating engaging content and leveraging social selling to attract inbound leads.
• Move leads through the pipeline toward closed opportunities.
   

Your background:

• 2+ years of experience as a BDM or in similar roles.
• Proven experience in international markets, ideally within the technology or IT sectors.
• Experience conducting sales calls and presentations.
• Strong understanding of LinkedIn and email outreach.
• Experienced with sales automation tools; familiarity with Amplemarket is a plus, but not mandatory.
• English proficiency at B2 level or higher.
•  

We offer:

• 20 vacation days per year.
• 5 sick days per year and 5 additional personal days per year.
• Ukrainian national public holidays are observed.
• Flexible hours and the option to work from the location that suits you best.
• A corporate laptop is provided after the successful completion of probation.
• Annual compensation review based on your performance and contribution

Experienced Microsoft.NET developer in building backend systems in Microsoft Azure. You will design and build services in a service oriented architecture.

Requirements:
 

• At least 3 years of experience designing and building APIs in ASP.NET (version 8.0 or higher)
• At least 3 years with Entity Framework Core (version 8.0 or higher)
• At least 3 years with Microsoft Azure
• At least 4 years with C#
• At least 4 years building unit and integration tests
• Knowledge of service oriented architecture principles
• Knowledge of integration patterns and principles
• Knowledge of OAuth / OpenID Connect security protocols
• Works according to SOLID principles
• At least 3 years with Azure DevOps and Git
• Understanding of UML activity diagrams and sequence diagrams

Nice to have:

• Azure Platform Services (App Service, Service Bus, Key Vault, Storage, SQL Database, AI Search)
• Azure DevOps YAML pipelines with PowerShell and Azure deployment services
• T-SQL (SQL Server)
• The IDesign Method

What We Offer:

• Transparent bonus payment system
• Competitive salary with regular compensation reviews
• Opportunity to bring your ideas to life and lead the entire process
• 40-hour workweek with flexible scheduling

• Paid vacation and sick leave benefits

   

About Strim Duo:

Strim Duo is a creative and high-tech game and digital product studio headquartered in Limassol, Cyprus. The company provides a wide range of services, including social game development, product engineering, UX/UI design, custom software solutions, mobile applications, and post-launch product support.

Strim Duo helps partners create engaging and highly effective game content: from social and arcade games to MMORPGs and children’s apps, integrating advanced monetization mechanics and social network features (strim-duo.com)

The expertise we’re looking for

• 2+ years of proven experience as an HR / People Partner in the IT sector, covering the full employee lifecycle: adaptation, engagement, retention, and offboarding, ideally in a fast-paced and scaling environment.
• Strong background in building trusted partnerships with managers and employees, acting as a strategic advisor on people-related matters.
• Experience in developing, implementing, and regularly reviewing HR policies and procedures.
• Proficiency in Google Docs and Google Sheets for daily HR operations, reporting, and process management.
• Strong communication skills and the ability to engage and influence stakeholders at all levels.
• Demonstrable experience in talent development and succession planning.
• Fluency in English (verbal and written).
   

Your position will include

• Acting as a strategic People Partner to managers and teams, providing guidance on talent management, performance, and career development.
• Designing and delivering HR solutions that align with business objectives and foster a culture of growth and inclusion.
• Partnering with leaders to drive initiatives on employee satisfaction, retention, and development.
• Participating in the creation, implementation, and ongoing review of HR policies and procedures to ensure compliance and best practices.
• Managing key stages of the employee lifecycle — from onboarding and adaptation to engagement, retention, and offboarding.
• Leveraging Google Docs and Sheets to manage data, track HR metrics, and optimize workflows.
• Building strong, trust-based relationships across the business, ensuring open communication and collaboration.
  
  Benefits
• Flexible remote/hybrid work setup with a global team.
• 21 days of annual paid vacation.
• 12 paid sick days per year.
• Health insurance coverage.
• Performance-based bonuses and incentives.
• Open communication with leadership and a culture that values your ideas.

Nova Post Latvia is looking for an experienced and customer-centric Account Manager who will take ownership of retaining and developing our existing client base, ensuring long-term loyalty and driving revenue growth through strategic value expansion.

If you have a proven track record of building trust-based partnerships, identifying growth opportunities within existing accounts, and delivering high-quality customer success, this role is for you!

What will you do?

• Build and maintain relationships: Foster long-term, trust-based partnerships with key existing clients to ensure their ongoing success.
• Drive client development: Identify evolving customer needs and propose additional products or services through effective upselling and cross-selling.
• Manage contract lifecycles: Ensure the timely renewal of ongoing contracts and support the contract signing process.
• Ensure customer satisfaction: Monitor satisfaction levels (NPS/CSAT), collect feedback, and initiate improvements to enhance the client experience.
• Conduct needs analysis: Perform in-depth assessments of clients’ business goals to tailor company offerings and provide maximum value.
• Strategic planning & forecasting: Develop tailored growth plans for key accounts and prepare regular sales forecasts and status reports.

• CRM Management: Maintain accurate and up-to-date client data, interaction history, and sales opportunities within the CRM system.

   

   

What experience do we expect?

• 2+ years of experience in a similar account management role.
• Proven track record in lead generation, delivering professional presentations, and conducting high-level client negotiations.
• Skilled in upselling and cross-selling to existing customers with a focus on revenue growth.
• Excellent communication skills: Ability to listen actively, resolve conflict situations, and build synergy across departments.

• Language proficiency: English at an Upper-Intermediate (B2) level or higher; Latvian at a Native or Advanced (C1) level.

   

What do we offer?

• Official employment with full social guarantees, including paid vacation, sick leaves, and business trips.
• Professional development in a fast-paced international environment within the Commercial department.
• Technical support: Provision of all necessary equipment for efficient work.
• Work-life balance: Full-time employment with hybrid/remote work opportunities.
• Impact: A unique opportunity to influence service quality and participate in the large-scale expansion of Nova Post in Europe.

If you have the relevant skills and a passion for customer success, we look forward to receiving your CV.

Join the Nova Post Europe team and help us move the world forward!

We are seeking a highly skilled GenAI Engineer to design, develop, and deploy Large Language Model (LLM)–driven applications and intelligent agent systems. This role combines prompt engineering, pipeline architecture, and software development with MLOps and data engineering to deliver scalable, secure, and production-grade Generative AI solutions.

Requirements

• Master’s / Ph.D. in Computer Science, Data Science, Applied Mathematics, or a related field.
• 5+ years of experience in software or ML engineering
• 2 years in LLM / GenAI development.
• Strong Python programming skills and experience with ML/AI stacks
• Hands-on experience with LLM APIs (OpenAI, Anthropic, Mistral, Hugging Face)
• Experience building RAG pipelines (FAISS, Weaviate, Chroma, Milvus) and with vector embeddings.
• Familiarity with agent frameworks (LangChain, DSPy, CrewAI, LangGraph).
• Excellent problem-solving skills.

• Excellent analytical, communication, and teamwork skills.

   

  Preferred:

• Experience in fine-tuning or adapting LLMs.
• Exposure to multimodal GenAI and contextual evaluation tools.
• Familiarity with GenAI UX development (Streamlit, Gradio, React-based chat UIs).

Job responsibilities

• Design, implement, and optimize GenAI pipelines.
• Develop prompt engineering frameworks
• Build agentic systems using various frameworks for autonomous and/or multi-step reasoning.
• Architect and deploy GenAI APIs and services
• Establish LLMOps practice: versioning, benchmarking, and monitoring.
• Collaborate with data engineers on ETL and knowledge ingestion pipelines
• Implement GenAI UX layers (chat interfaces, dashboards, plugins)
• Support pre-sales PoCs and cross-functional demos showcasing GenAI capabilities.

We are looking for an experienced Social Media Team Lead with iGaming/Betting or Crypto experience to own and scale the social media function for our brands.

This is a leadership role with full ownership of strategy, team management, performance metrics, and business impact.

Location: Warsaw (on-site). We will be happy to relocate you!

Key Responsibilities:

• Own and execute the full SMM roadmap across key platforms (TikTok, Instagram, YouTube, Telegram).
• Develop data-driven social strategies aligned with brand positioning and revenue goals.
• Build structured quarterly and monthly content planning systems.
• Scale multi-platform campaigns focused on engagement, traffic, and revenue growth.
• Own KPI framework and reporting (monthly/quarterly).
• Drive performance based on ER/ERR, reach & impressions growth, CTR/CPM/CPC optimisation, conversion rate, FTDs, LTV contribution, and ROI.
• Implement A/B testing and structured optimisation processes.
• Ensure social media contributes measurably to acquisition and retention goals.
• Lead and manage a cross-functional SMM team (content, design, video, influencers, copywriters).
• Build and scale SMM operations, workflows, and accountability structure.
• Set goals, track performance, and mentor team members.
• Coordinate closely with performance marketing, brand, and product teams.
• Monitor competitors and industry trends.
• Translate insights into actionable strategy improvements.

Requirements:

• 5+ years of hands-on SMM experience.
• Minimum 2 years of experience in a Team Lead / Supervisor role in Social Media.
• 2+ years in iGaming / Betting / Crypto (mandatory).
• Proven experience building or scaling SMM operations.
• Strong analytical mindset with experience working with performance-driven KPIs (FTDs, ROI, LTV, CTR, ER/ERR).
• Experience managing cross-functional teams and external vendors.
• Working knowledge of Meta Ads Manager and paid amplification.
• Fluent English.