Jobs at Djinni

Mate academy is an EdTech startup with a gamified, AI-powered LMS platform where people learn IT specialties.

🌎 We’ve successfully launched in Poland and Brazil, and we’re just getting started.

🤘 5500+ graduates have landed their first IT jobs after only 4 months of training.

We’re expanding and looking for an Influencer Marketing Manager who will also take on university relations as part of their role, to boost lead acquisition and help us reach our ambitious target of generating 10% of leads through influencer collaborations and university partnerships.

Ready to take on the challenge of building the influencer&universities relations function from scratch and make an impact? Let’s achieve great results together! 🌟

Your skills

• 1+ year of experience in influencer marketing in Ukraine (YouTube, TikTok, Instagram, Telegram) with successful campaigns.
• Good understanding of the digital and influencer landscape, as well as the creator economy in Ukraine.
• Strong relationship-building skills with influencers, opinion leaders.
• Data-driven mindset.
• Creativity and trend awareness (especially on YouTube and TikTok) with a willingness to experiment.
• Excellent communication, flexibility, and proactivity, able to react quickly to changes and take initiative.

Bonus points

• Experience in student parliament
• Relationship-building experience with universities

• Experience in influencer marketing within edtech or product-based companies

   

Your tasks

• end-to-end influencers/TG campaign management: finding and planning influencers or TG channel for collaborations, agreeing on terms, ensuring commitments are met, preparing project briefs, aligning influencer content with Mate’s tone of voice, and adjusting scripts or content for the best results.
• budget and contract management: coordinating with procurement and legal teams for smooth campaign execution.
• tracking performance, providing insights, and optimising future campaigns for both brand awareness and performance results.

• building strong relations with UA universities, collaborate with students parliaments.

   

Examples of projects

• execute YouTube influencer campaigns, including finding influencers/content creators/opinion leaders, negotiating terms, and managing content creation and performance tracking

• establish contacts with university representatives and develop a collaboration plan

   

We offer

• Your voice matters — you won’t just follow a plan, you’ll help make it;
• Hybrid role in Kyiv office (3 days office/2 remote);
• A no-bullshit culture with 0% bureaucracy;
• A team that shares knowledge and isn’t afraid to make mistakes;
• The top EdTech product in Ukraine;
• Competitive salary, regular reviews;
• Paid vacation, no-hassle sick days;
• English courses and learning budget;
• Apple equipment;
• Pet-friendly office in central Kyiv with shelter;
• Company-paid lunches;

• Relocation bonus.

   

Team

You’ll be part of a 5-person Communications team that uses data-driven approaches to increase number of students. You’ll work closely with Olha Borovykova - Head of Comms.

Recruitment process: Portfolio review → Interview with recruiter → Test assignment → Culture fit interview

About the Role

We are looking for an experienced Customer Support Manager to lead and scale our customer support operations in a fast-paced iGaming environment.

Responsibilities

1. Strategy & Operations

• Oversee customer support policies, procedures, and service standards to ensure exceptional service delivery.
• Monitor KPIs, SLAs, and quality standards to drive operational efficiency and service consistency.
• Draft and manage the department’s budget, ensuring effective allocation of resources.
   

2. Team Leadership & Development

• Lead and mentor Customer Support Supervisors and their teams, fostering a culture of accountability, performance, and continuous improvement.
• Conduct regular 1-on-1s with direct reports and participate in coaching sessions for underperforming team members.
• Oversee recruitment, onboarding, training, and ongoing development of customer support staff.
   

3. Cross-Functional Collaboration & Compliance

• Serve as a liaison between the customer support team and other departments (e.g., Product, Marketing, Compliance, Tech).
• Ensure compliance with regulatory requirements, internal policies, and industry standards across all customer support operations.
• Maintain alignment with casino Terms & Conditions, ensuring that updates are effectively communicated and understood by the team.
   

4. Customer Insights & Continuous Improvement

• Maintain systems to capture, analyze, and act on customer feedback to drive service improvements and increase retention.
• Identify opportunities to improve tools, processes, and technologies that enhance the customer experience.
   

5. Performance Management & Administration

• Ensure accurate performance tracking (e.g., monthly scores, attendance records) to support evaluations and payroll processing.
• Monitor agent workload (e.g., maximum chat limits) and optimize performance thresholds over time.
• Address employee relations issues, including behavioral concerns, escalated complaints, and disciplinary actions in alignment with HR policies.
• Report critical incidents and performance concerns to senior management as needed.
   

6. Other Duties

• Perform other related duties as assigned to support the goals of the department and the company.
   

Requirements

• Minimum 2 years of experience in an iGaming Customer Support Manager role.
• Native-level English proficiency.
• Experience working with Zendesk or similar CRM tools.
• Ukrainian or Russian language skills are a plus.
   

Required Skills & Competencies

• Strong verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Strong organizational skills and high attention to detail.
• Strong analytical and problem-solving abilities.
• Proven leadership and supervisory experience.
• Strong conflict-resolution skills and resilience under pressure.
• Effective prioritization and time management in a fast-paced environment.
• Flexibility and adaptability to evolving tools, processes, and customer expectations.
• Empathy and a customer-first mindset.
• Strong leadership and team development abilities.
• Collaborative mindset with experience working cross-functionally.
   

What We Offer

💰 Competitive compensation package.
🌴 20 vacation days + 36 sick days.
🩺 Health coverage & learning budgets (courses, conferences, certifications).
🌍 Work with a global team where your impact is visible and direct.
🎂 Bonuses for birthdays & life events.
🏡 Flexible setup: Remote, Hybrid, or Office — your choice.

About the Role

We are looking for a Risk & Fraud Specialist to join our iGaming team and help protect the business from fraud, abuse, and compliance risks.
This role is ideal for someone who enjoys investigations, data, patterns, and independent decision-making.

Fraud evolves daily — so we need someone who can think critically, act confidently, and doesn’t need constant instructions or hand-holding.

Responsibilities

• Monitor player activity to detect suspicious or fraudulent behavior (bonus abuse, multi-accounting, AML red flags).
• Review all first-time deposits (FTDs) daily and apply risk checks.
• Conduct enhanced due diligence (EDD) on high-risk and high-value players.
• Investigate player connections to identify syndicates, collusion, or affiliate-related fraud.
• Perform open-source checks (Google, social media, public data).
• Review and manage duplicate accounts, including locking/unlocking decisions.
• Handle player disputes and responsible gaming cases in line with company policies.
• Monitor responsible gaming behavior (deposit limits, self-exclusion) and escalate concerns when needed.
• Support GDPR processes: data access requests, account closures, data retention.
• Maintain clear and accurate investigation records and decisions.
• Provide feedback to improve fraud tools, risk rules, and internal processes.
  
   

Requirements

• Minimum 2+ years of experience in Risk, Fraud, or AML within the iGaming industry.
• Hands-on experience working under Curaçao license or MGA.
• Fluent English (written and spoken).
• Strong analytical mindset and confidence in independent decision-making.
• Ability to identify fraud without relying on predefined scripts or constant supervision.
  
   

Skills

Must have

• Solid understanding of fraud typologies and AML principles in online gambling.
• Experience with fraud prevention tools such as SEON, Sumsub, or similar platforms.
• Strong analytical skills — able to identify patterns, trends, and risks on both individual and systemic levels.
• High attention to detail and ability to work with sensitive data.
   

Nice to have

• Knowledge of Russian or Ukrainian.
   

What We Offer

💰 Competitive compensation package.

🌴 20 vacation days + 36 sick days.

🩺 Health coverage & learning budgets (courses, conferences, certifications).

🌍 Work with a global team where your impact is visible and direct.

🎂 Bonuses for birthdays & life events.

🏡 Flexible setup: Remote, Hybrid, or Office — your choice.

Senior PHP Developer (Laravel)

sellerboard.com — SaaS Profit Analytics for Amazon Sellers

We are growing fast and expanding our engineering team. We’re looking for a highly skilled Senior PHP Developer with strong Laravel experience who will play a key role in the development and scaling of our SaaS platform.

sellerboard is an advanced profit analytics tool for Amazon sellers, used by 10,000+ customers worldwide. Our product provides real-time P&L analytics, automated follow-up email campaigns, inventory management, FBA reimbursements, PPC optimization, listing change alerts, and more.
We help Amazon sellers make data-driven decisions and grow their business.

What you will do

• Lead and implement full-stack development of our SaaS platform (focus on PHP backend, Laravel ecosystem)
• Improve system architecture, performance, scalability and code quality
• Maintain and extend existing product modules and internal services
• Participate in product decision-making, propose technical solutions, improve development workflows
• Ensure reliability and high performance of the platform used globally

What we expect

• 5+ years of professional experience in PHP development (preferably modern PHP 7/8)
• Strong hands-on experience with Laravel (advanced understanding of framework components, best practices, ecosystem tools)
• Strong understanding of OOP, design patterns, clean architecture
• Solid experience with MySQL or other relational databases (query optimization is a plus)
• Experience with REST APIs, microservices, asynchronous processing
• Ability to work independently, take ownership and deliver high-quality solutions
• Team player mindset and readiness to deeply understand our product and business logic

Nice to have

• Experience with high-load systems or SaaS platforms
• Knowledge of frontend technologies (JS, Vue/React, etc.)
• Experience with Laravel Octane, queues, Horizon, event broadcasting
• DevOps understanding (CI/CD, Linux, Docker)

What we offer

• Remote work option
• Fast-growing international startup environment
• A motivated, inclusive and friendly team
• Direct impact on a product used by thousands of customers globally

We are looking for a Middle iOS Developer specialized in building modern, secure, and scalable iOS applications. The ideal candidate should have deep expertise in the Swift ecosystem, embrace Clean Architecture principles, and deliver performant, maintainable code.

Skills are required:

• Swift – Advanced knowledge
• SwiftUI – Modern declarative UI development
• MVVM-C – Modular and testable architecture implementation
• Swift Concurrency - Modern multithreading approach
• Security – iOS Keychain, biometric authentication, SSL pinning, secure storage
• Local Persistence – Core Data or SwiftData

Skills will be a plus:

• Experience in framework development
• Third-party APIs – payment system integrations
• Testing – Unit tests, UI tests, and snapshot tests
• Profiling & Optimization – Memory management and performance tuning

Responsibilities:

• Develop new features and maintain existing project
• Embrace modern swift tools, especially swift concurrency and SwiftUI
• Develop and maintain FintechCore framework
• Cover business logic with tests
• Code review

Project description:
We are building a financial platform for a regulated institution with EMI and VASP licenses in the Philippines. The solution will combine digital banking and cryptocurrency services, including secure wallets, payments, remittances, and card issuing. A key part of the project is an in-house crypto trading module designed to provide a seamless and compliant experience for a growing global user base.

Technologies that we use on our projects:

• MVVM + Coordinators
• Swift concurrency
• SwiftUI
• FlowStacks

The size and the structure of the PROJECT team:

• 2 iOS Engineers
• 2 Android Engineers
• 2 Web Engineers
• 2 Business Analysts
• 2 Designers
• 3 Backend Engineers
• 2 DevOps
• 2 QA Engineers
• 1 Project Manager

We always try to follow the latest standards and share knowledge inside the team. Here you’ll have the regular feedback, personalized development plans and performance reviews.

Requirements:

• At least 1 year of proven experience as a Quality Assurance Specialist
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in test documentation design (test plans, bug reports, etc.)
• Understanding of the software development life cycle and experience working with different methodologies
• Proficiency in project management software (Jira, Asana) and an understanding of workflows within these tools
• Excellent problem-solving and analytical skills
• Effective communication and negotiation skills
• Attention to detail and the ability to work well as part of a team
• High level of written English is a must

Will be a plus:

• Skills in programming
• Automation experience
• Experience with DBMS (MySQL, PostgreSQL, etc.)

We offer:

• Stable and competitive compensation with regular results-based review
• Opportunities for career growth and raising professional skills
• Dynamic environment with low level of bureaucracy
• Innovative projects with advanced technologies
• Flexible work schedules
• Your bookkeeping will be maintained by a professional accountant
• Compensation external English language trainings

Responsibilities:

• Perform thorough manual testing of web applications to ensure compliance with requirements
• Document test results and prepare detailed reports on findings
• Effectively utilize project management software, adhering to its established workflows
• Provide regular project status updates and reports
• Work closely with development teams to understand product requirements
• Maintain clear and open communication with project stakeholders, including clients, team members, and executives
• Continually improve QA processes to ensure high-quality products

CREATY is a product company that develops mobile and computer games. Our team specializes in creating a variety of games, such as casual, hyper-casual, and simulators, which already have over 20 million downloads. Link to our products: https://creaty.me.

We continue to grow and are now looking for an experienced and proactive 2D, 3D Game Artist. You bring cool ideas and their implementation, we bring a great team and unlimited opportunities for self-realization.

You will be responsible for:

• creating 2D and 3D (75% to 25%) game art, including characters, objects, textures, environments, etc.;
• developing concept art and diagrams for the game world;
• adapting art for different devices;
• working on the full graphics cycle for game projects;
• improving and refining existing art.

We expect you to have:

• 6+ months of experience as a 2D/3D Artist;
• experience and a portfolio in character and environment creation;
• high artistic skills and knowledge of design, composition, and forms;
• ability to work with graphics programs, including Adobe Photoshop, Adobe Illustrator, and Blender.

• English level B2+

   

We offer:

• the opportunity to work in a comfortable office in Lutsk;
• paid vacation (18 days per year) and sick leave (10 days per year);
• skills review and salary review every six months;
• the opportunity to implement your ideas and initiatives in a creative and dynamic team;
• offline and online corporate events, team building.

CREATY is waiting for you to create the best together.

IT Business Analyst

Type: Full-time | Remote

About Us
ExpoPlatform is a UK-based company founded in 2013, delivering advanced technology for online, hybrid, and in-person events across 30+ countries. Our platform provides end-to-end solutions for event organizers, including registration, attendee management, event websites, and networking tools. 

About the Role

We seek a Technical Business Analyst  to bridge business strategy and engineering execution. You will be critical in translating high-level business needs into precise, engineering-ready specifications. This role is essential for our transition to a scalable Microservices Architecture and achieving ISO 27001 compliance.

Key Responsibilities

Requirements & Analysis

• Translate business objectives into structured technical requirements.
• Prepare API specifications, data mappings, and system diagrams (DFD, workflows).
• Identify system constraints, integration points, and support ADR documentation.
• Ensure technical specifications adhere to engineering standards and Domain-Driven Design (DDD) principles.

Alignment & Documentation

• Facilitate technical refinement sessions with Engineering Managers, Tech Leads, and Staff Engineers.
• Maintain accurate documentation (Confluence), ensuring ISO 27001 traceability.
• Contribute to backlog quality: define Definitions of Ready, clear acceptance criteria, and edge cases.
• Partner with Product to align priorities and validate technical feasibility.

Insight & Support

• Act as the voice of the customer within Engineering, gathering insights from TAMs and Clients.
• Validate technical assumptions using metrics, logs, and system analytics.
• Identify risks, dependencies, and potential system impacts early in the process.

Requirements

• Proven experience as a Technical Business Analyst or Systems Analyst.
• Strong understanding of APIs, Microservices, and data models.
• Experience writing clear Functional and Non-Functional Requirements (NFRs).
• Strong working knowledge of Domain-Driven Design (DDD) principles.
• Proficiency in creating technical diagrams and documentation.
• Excellent collaboration and communication skills across technical and non-technical teams.

Nice to Have

• Familiarity with ISO 27001 standards and compliance documentation.
• Interest in leveraging AI tools for documentation and requirement analysis.

What We Offer

• Career growth and collaboration within an international team.
• Flexible working hours (Mon–Fri, 8 hours).
• Opportunity to influence major architectural and security transitions.
• Competitive salary.
• Free English courses and an education budget.

⚠️ WE HELP YOU FIND THE RIGHT QA PROJECT BY REPRESENTING YOU AS AN INDIVIDUAL

About WeAreQA

WeAreQA connects top QA talent with projects that fit their tech stack, domain expertise, and career goals.
We work with startups and global companies across various industries — and we’ll help you find the right project for your automation skills.

What We Offer

• Create a professional email for job communication
• Build and optimize your profiles on top hiring platforms
• Redesign your CV to meet high-conversion standards
• Handle all communication on your behalf
• Apply for roles that truly match your skills and goals
• Run Q&A sessions with our QA Guru
• Help you get ready for every interview with confidence

Responsibilities

• Design and develop automated test frameworks (UI, API, Integration).
• Maintain and optimize existing automation suites.
• Collaborate with developers, DevOps, and manual QA to ensure test coverage.
• Participate in code reviews and CI/CD pipeline integration.

• Drive continuous improvement of testing processes.

   

Requirements

• 2–5 years of experience as an Automation QA Engineer.
• Strong skills in one or more languages (Java / JavaScript / Python / C#).
• Experience with automation tools and frameworks: Selenium, Selenide, Cypress, Playwright, REST Assured, or similar.
• Knowledge of CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
• Understanding of software testing principles and SDLC.
• English — at least Intermediate level.

Why WeAreQA

We don’t just offer vacancies — we match you with the right project where your automation expertise truly matters.

Let’s find your next AQA project together.

⚠️ WE HELP YOU FIND THE RIGHT QA PROJECT BY REPRESENTING YOU AS AN INDIVIDUAL

About WeAreQA

At WeAreQA, we connect talented QA Engineers with projects that match their skills, domain experience, and career ambitions. We focus on finding roles that fit your stack, goals, and expectations, not the other way around.

What We Offer

• Create a professional email for job communication
• Build and optimize your profiles on top hiring platforms
• Redesign your CV to meet high-conversion standards
• Handle all communication on your behalf
• Apply for roles that truly match your skills and goals
• Run Q&A sessions with our QA Guru

• Help you get ready for every interview with confidence

   

Responsibilities

• Analyze requirements and create detailed test plans, test cases, and checklists
• Execute functional, regression, UI, and API testing
• Detect, document, and verify defects using issue tracking systems (e.g., Jira)
• Collaborate with Dev and Product teams to clarify requirements and improve quality
• Contribute to improving testing processes and QA best practices

Requirements

• 2-5 years of experience as a Manual QA Engineer
• Strong understanding of SDLC, QA methodologies, and testing techniques
• Experience with test management tools (TestRail, Zephyr, etc.)
• Knowledge of API testing tools (Postman, Swagger) is a plus
• Experience working in Agile / Scrum teams
• English – Intermediate or higher (written and verbal)

Why WeAreQA

We’ll help you find a project that matches your skills, mindset, and career goals – so you can grow and make an impact from day one.

Join WeAreQA and test what truly matters.

RESPONSIBILITIES

• Architect and extend backend services built in Node.js (Fastify).
• Design and optimize schema, migrations, and queries using SQL + Drizzle ORM.
• Build well-structured, efficient REST APIs used by the front-end console.
• Ensure performance, security, reliability, and scalability of backend systems.
• Work closely with product and engineering to break down technical problems.
• Perform code reviews, advise on architecture, and support scalability decisions.
• Guide frontend engineers in optimal API and data shaping practices.

Ideal Profile

• Has built and scaled real production systems, not just CRUD apps.
• Can explain trade-offs clearly (e.g., SQL vs NoSQL, monolith vs services, caching

strategies).

• Understands how to avoid data overexposure and access boundary issues.
• Able to decompose features into independent components and services.

CLIENT EXPECTATIONS

• Ownership mindset – takes full responsibility for tasks end-to-end, from clarifying requirements to delivering tested, working code.
• Proactive communicator – asks questions early to clear up misunderstandings rather than waiting for code reviews.
• Detail-oriented – ensures features match specifications and are production-ready before submission.
• Collaborative – works closely with the CPO and team, participating in daily standups and sprint planning.
• Adaptable – comfortable working in a fast-moving startup environment where requirements and priorities may shift.
• Efficient and reliable – delivers tasks in small, manageable increments rather than letting them stretch over long periods.

We’re searching for a Technical Team Lead /Software Project Manager to join a Blockchain company. This is a long-term opportunity.

What We’re Looking For:

• At least 1 year in a role overseeing software projects or leading a small technical team (e.g., Technical Project Lead, Software Team Lead, Engineering Manager, or similar).
• Commercial coding experience, ideally with both server-side and client-side development, with a focus on web applications.
• Familiarity with modern project management approaches, such as iterative development, Kanban, or Scrum, and common management tools like task trackers and collaboration platforms.
• Ability to communicate effectively in English at an intermediate level or higher.
• Good understanding of how software projects progress from concept to delivery, including planning, execution, and quality assurance.
• Excellent organizational, analytical, and interpersonal skills.
• Comfortable translating business needs into technical requirements and guiding solutions to meet those needs.

What You’ll Do:

• Lead and guide the development team to deliver projects on time and within scope.
• Plan, document, and supervise software development projects, ensuring smooth execution throughout all phases.
• Define project requirements, resources, and timelines in collaboration with stakeholders.
• Monitor team performance, provide mentorship, and ensure alignment with project goals.
• Manage risks, handle unexpected changes, and ensure high-quality deliverables.
• Serve as the main point of contact for internal and external communications regarding project progress.

• Translate complex technical concepts into clear explanations for non-technical stakeholders.

   

Perks & Benefits:

• Competitive salary.
• Full coverage of travel and conference expenses.
• Opportunity to influence the development of the company’s partner ecosystem.
• Autonomy, flexibility, and work in a strong Web3-focused team.
• Fast growth and participation in international projects.
   

We are looking for a skilled and proactive Retention Manager (Middle level) to strengthen our CRM and lifecycle marketing efforts. In this role, you will be responsible for developing and executing effective multi-channel retention campaigns, building customer journeys, and maximizing player engagement, activation, and loyalty.

HOW YOU WILL MAKE AN IMPACT:

• Create and optimize marketing communications across Email, SMS, In-App/Pop-up, and Web Push channels.
• Run A/B tests to improve engagement, conversion, and retention metrics.
• Design and maintain Customer Journeys within the CRM system.
• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong plus.
• Segment players based on the RFM model and behavioral patterns.
• Create tailored retention flows for different lifecycle stages.
• Actively use AI tools to automate workflow, generate content, build logic, and improve campaign effectiveness.
• Develop strategies for player onboarding, activation, and reactivation.
• Analyze performance data and propose optimization improvements.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1.5–3 years of experience in CRM or Retention Marketing, preferably in iGaming or digital products.
• Strong understanding of lifecycle marketing and multi-channel communication.
• Experience with customer segmentation and RFM analysis.
• Hands-on experience with CRM platforms (Customer.io / Smartico / Fasttrack / Optimove — a plus).
• Confident use of AI tools for communication and workflow automation.
• Analytical mindset and ability to work with data-driven insights.
• Strong communication and organizational skills.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Description

Our client is an innovative manufacturer of medical devices in the United States, producing devices and software applications.

In this project, you will have a great opportunity to be involved in the full development life cycle of medical software, which is designed to assist individuals by processing information from medical devices to identify health trends and track daily activities. In addition, there are opportunities to work with medical devices, in the scope of end-to-end testing.

Requirements

Languages:
· Proficiency in Python (or Go). Shell scripting and Terraform familiarity are a plus.

Cloud & Infrastructure:
· Hands-on experience with AWS (IAM, SQS, RDS, Redis/ElastiCache, S3, SNS, Lambda, VPC).
· Experience validating infrastructure via Terraform or Terratest.
· Kubernetes fluency (namespaces, Helm, ConfigMaps, RBAC, Services, Pods, HPA).

Testing & Validation:
· Experience designing black-box/gray-box tests for infrastructure and configuration correctness.
· Familiar with GitOps or Infrastructure-as-Code testing practices.

Observability:
· Proficient with New Relic, OpenTelemetry, or similar platforms to track real-time application and resource performance.

Performance Testing:
· Experience designing and analyzing results from performance and load testing frameworks.

Nice to have:
· Experience with service meshes (Istio, Linkerd) or sidecar observability.
· Familiarity with GitLab pipelines, Argo CD, and Helmfile/Helm charts.
· Background in SRE or DevSecOps practices.
· Experience with Cilium and eBPF observability, (layer 3, 4, and 7)

Job responsibilities

 – Perform testing on software systems without user interfaces, focusing on API testing.
 – Develop, execute, and maintain automated test scripts to ensure software quality and reliability.
 – Write and maintain code. 
 – Utilize Python for scripting and automation tasks.
 – Use Selenium WebDriver for web application testing.
 – Implement performance testing using Jmeter.
 – Apply solid QA practices including black box testing, risk-based testing, system testing, regression testing, and exploratory testing to identify and resolve issues.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

Trinetix is looking for a Performance Tester to join our team. You will focus on validating and optimizing the performance of web and backend systems. The role currently uses JMeter for API and backend performance testing and leverage Selenium-based plugins to simulate real user interactions for UI performance validation. Performance Tester will work closely with development, QA, and Product teams to ensure our AWS-hosted platform consistently delivers a seamless experience for our users. 

Requirements 

• 3+ years of experience in performance testing or ideally in a SaaS or cloud-native environment. 
• Proficient with JMeter for backend and API performance testing. 
• Experience using Selenium or Selenium plug-ins for front-end performance and response validation. 
• Strong understanding of AWS services such as EC2, S3, RDS, CloudWatch, and Load Balancers. 
• Solid grasp of HTTP protocols, REST APIs, and JSON/XML data structures. 
• Experience analyzing performance metrics and profiling backend components. 
• Comfortable working in Agile and CI/CD environments. 

Nice-to-haves 

• Familiarity with AWS X-Ray, CloudFormation, or Lambda-based test automation. 
• Understanding of microservices, containerization, and distributed system performance. 
• Experience with test result visualization and reporting dashboards (e.g., Grafana). 
• Knowledge of JavaScript or Python for custom scripting. 

Core Responsibilities 

• Design, build, and execute API and backend performance tests using JMeter. 
• Integrate Selenium plug-ins with JMeter to evaluate end-to-end user experience and UI responsiveness. 
• Define performance baselines and KPIs for application components across AWS environments. 
• Collaborate with engineers and Product to identify and resolve performance bottlenecks in services, APIs, and database layers. 
• Monitor and analyze results using various observability tools. 
• Document test scenarios, results, and performance improvement recommendations. 
• Support CI/CD pipeline integration for automated performance testing and regression checks. 
• Contribute to capacity planning and scalability reviews for major releases. 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

Why You’ll Love This Role 

You’ll be the go-to performance expert ensuring our AWS-based SaaS platform remains fast, scalable, and resilient. You’ll help shape testing strategy, introduce best practices, and directly influence how our customers experience the product at scale.