Jobs at Djinni

We are an IT company that builds and develops modern e-commerce platforms, custom websites, and digital products for global clients using the latest technologies and best development practices.

Right now, we are looking for a strong and proactive Project Manager who will help us successfully deliver web and e-commerce projects, drive product development, and coordinate cross-functional teams.

This role is perfect for someone who enjoys taking ownership, working with international clients, and turning ideas into successful digital products.

Why join us

• Work on global projects with international clients
• Real growth opportunities and the ability to influence product decisions
• Professional and supportive team with a strong engineering culture
• Opportunity to work on innovative digital and e-commerce products
• Flexible work schedule (Mon–Fri)
• Competitive salary and performance bonuses

What you will do

• Define product vision, roadmap, and strategy
• Lead the product release process and coordinate all activities required to bring products to market
• Work closely with developers, designers, and stakeholders to ensure successful project delivery
• Generate and validate new product ideas and improvements
• Define and document product requirements and features
• Manage the product lifecycle from concept to launch
• Plan and coordinate development, testing, forecasting, and promotion
• Present products and ideas to clients, partners, and stakeholders
• Build and maintain strong relationships with partners and clients
• Identify new business and partnership opportunities

What we expect

• 3+ years of experience as a Project Manager / Product Manager in IT
• Strong understanding of the software development life cycle (SDLC)
• Experience managing web or e-commerce projects
• Upper-Intermediate+ English (spoken and written)
• Ability to translate complex ideas into clear requirements
• Strong analytical and decision-making skills
• Excellent communication and stakeholder management skills
• Ability to prioritize tasks and manage multiple projects

Nice to have

• Experience working with Agile / Scrum
• Background in e-commerce platforms or digital products
• Experience working with international clients

Join us

If you want to work on impactful digital products, collaborate with a talented team, and grow professionally, we would love to meet you.

Send us your resume and become part of our team.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The Sales Manager role is launched to accelerate revenue growth by increasing deal volume and sales efficiency. The mission of this role is to consistently hit and exceed sales targets by closing deals, maximizing lead-to-customer conversion, and delivering measurable revenue results.

Your future responsibilities include:

• Managing inbound leads: qualification, needs discovery, and solution presentation,
• Initiating first contact with potential clients via calls, email, and LinkedIn,
• Identifying customer needs and developing tailored commercial proposals,
• Handling objections and delivering sales presentations and demos,
• Closing deals and handing over qualified clients to the Account Management team,
• Maintaining accurate and up-to-date records in the CRM, including deal stages, statuses, and communication details.

Needed experience & skills:

• 2+ years of commercial B2B experience,
• Proven experience in negotiations and deal closing,
• English proficiency at C1 level or higher and German at B2 level (spoken and written),
• Hands-on experience with CRM systems (HubSpot),
• High motivation and strong results-driven mindset,
• Strong objection-handling and negotiation skills,
• Excellent time management and organizational skills.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,

Submit your resume and join our team!

We are looking for an experienced Tech Lead who takes ownership of software architecture, delivery quality, and the technical evolution of our engineering teams.

This role goes beyond senior development. You will design systems, make architectural decisions, validate estimations, and ensure high-quality delivery for real client projects.

As Visarsoft evolves towards AI-native software development, you will also help our teams adopt modern AI engineering practices and tools.

At Visarsoft, we build SaaS platforms and modern web applications for international clients using React, Node.js, TypeScript, and cloud platforms such as AWS Lambda and Azure. In this role, you will work closely with both engineering teams and clients, shaping architecture and technical direction across projects.

Your Responsibilities

Technical Architecture

• Design scalable architectures for SaaS platforms and complex web systems
• Define technology choices and system architecture
• Prevent architectural mistakes early in the project lifecycle
• Ensure long-term maintainability and scalability of systems
   

Delivery Ownership

• Validate development estimations and technical approaches
• Identify technical risks early and propose mitigation strategies
• Ensure strong engineering standards and code quality
• Conduct architectural reviews and code reviews
   

Client Communication

• Participate in technical discussions with clients
• Translate business requirements into technical solutions
• Present architectural decisions and technical trade-offs
   

Team Leadership & Engineering Excellence

• Guide developers in technical decision-making
• Establish engineering standards and best practices
• Improve development processes and delivery quality

• Mentor engineers and help grow the technical maturity of the team

   

AI Engineering & Innovation

We are actively integrating AI into our development workflows and software solutions.

The Tech Lead will help accelerate our engineering teams towards modern AI-driven development practices.

This includes:

• Introducing and optimizing AI coding tools (Cursor, Copilot, Claude, etc.)
• Helping teams adopt AI-assisted development workflows
• Supporting the integration of LLM-based features into SaaS products
• Guiding architecture decisions around AI-driven applications
• Promoting the use of AI coding agents and automation in development
   

We are specifically looking for someone who brings additional expertise in

• Python for data processing and AI integration
• LLM integrations and AI application architecture
• Vector databases and semantic search
• Cloud architecture and DevOps practices
• AI coding tools and agent-based development workflows
   

The goal is not only to deliver projects but also to strengthen our technical capabilities as a team.

This role is NOT for you if

• You prefer to focus only on your own tickets
• You avoid responsibility for architecture or delivery
• You are not comfortable communicating directly with clients
• You are not confident validating estimations or technical decisions
• You are not interested in modern AI-driven development approaches
   

We are specifically looking for someone who takes ownership and stands behind their technical decisions.

Requirements

• 8+ years of professional software development experience
• Strong experience in full-stack architecture
• Experience leading engineering teams or acting as a technical lead
• Strong knowledge of React / Next.js and Node.js ecosystems
• Experience with cloud infrastructure (AWS Lambda and/or Azure)
• Experience delivering SaaS platforms or complex web systems
• Strong understanding of software architecture and system design
• Ability to communicate clearly with technical and non-technical stakeholders
• Strong ownership mindset
   

Typical Tech Stack

Most of our projects use:

Frontend

• React / Next.js

• TypeScript

   

Backend

• Node.js / NestJS
• Python (for AI and data workflows)
   

Infrastructure

• AWS Lambda
• Azure
   

Data & AI

• PostgreSQL
• Vector databases
• LLM APIs
• AI-powered workflows
   

What We Offer

• Work on modern SaaS and AI-driven products
• Direct influence on architecture and engineering standards
• Opportunity to shape the AI transformation of our engineering team
• Collaboration with international clients
• Flexible remote setup
• Opportunity to grow into Head of Engineering or CTO-level responsibilities
  
   

SoftPeak is looking for a motivated Trainee/Junior Sales Development Representative (SDR) who wants to start a career in IT sales and build direct communication with potential customers on LinkedIn.

This position is a great opportunity for someone who wants to enter the IT industry, learn outbound sales from scratch, and grow into a Sales Executive role.
 

Responsibilities

• Reach out to potential customers through LinkedIn messages
• Generate interest and schedule meetings with potential clients
• Qualify leads and identify potential business opportunities
• Work closely with the CEO and Head of Outbound while learning the sales process

Requirements

• No prior experience required - we are open to motivated candidates who want to start a career in IT sales
• English level: B2-C2
• Strong communication skills and ability to engage people in meaningful conversations
• Systematic and disciplined approach to work
• Willingness to learn and consistently perform daily outreach tasks

Expected Daily Activity

• 10 new LinkedIn messages per day (at least 50% personalized)
• 15 personalized intro videos per day (3-4 minutes via Loom)

What We Offer

• Base salary + bonus for each meeting held with a qualified lead
• Opportunity for fast career growth

You will:

• Work directly with the CEO and Head of Outbound
• Learn the entire outbound sales process - from first outreach to scheduling qualified meetings
• Understand how we find leads, build trust, structure proposals, and close contracts worth $200k+

If you demonstrate discipline and motivation, we will support your growth into a Sales Executive role.

Sales Training & Professional Development

• Access to sales courses, workshops, and coaching sessions

Flexible Working Hours

We offer a flexible schedule and trust you to manage your time effectively.

Hiring Process

1. Apply - Send your resume with a short cover letter or a short Loom video introducing yourself
2. CV Review - We review your profile and contact you if there is a potential fit
3. Interview - A conversation about your motivation and potential
4. Small Test Task - A short practical task based on real work scenarios
5. Offer - If everything aligns, we’ll welcome you to SoftPeak

Please note: feedback on CV review is provided only if we proceed with your candidacy.
The review period is up to 5 working days.

We build internal products and automation for our own teams to improve day-to-day business processes. Most tasks revolve around processing large datasets (millions of rows) and turning them into reliable, reusable outputs.

You'll work 50/50 between Python development and data work: building scripts/services and data pipelines, mainly with Pandas, plus some SQL and PySpark.

    What You'll Do

• Build internal tools and automation around data processing and reporting.
• Develop and maintain pipelines that ingest data from APIs and large files.
• Transform and validate data using Pandas; write clean, tested, maintainable Python.
• Use SQL mainly to extract data and for joins/aggregations when needed.
• Contribute to large-scale processing (PySpark/Spark) when applicable.

• Refactor and optimize existing scripts and pipelines; improve performance, readability, and reliability (tests/logging).

   

    What We're Looking For

• 2+ years of experience with Python in production.
• Strong Pandas: efficient transformations, joins/merges, memory/performance considerations.
• Solid engineering habits: tests, code review, debugging, and readable code.
• Working knowledge of SQL (MS SQL Server is our primary DB, but any RDBMS is fine).
• Comfortable with Linux and Git; daily tooling skills (e.g., VS Code).
• Excellent organizational and task management abilities.
• Self-motivated with the ability to work independently.
• Good written and spoken English communication skills.

    Nice to Have

• PySpark/Spark and/or Hadoop exposure; distributed processing concepts.
• Azure experience (storage/compute) or participation in on-prem → cloud initiatives; workflow orchestration is a plus.
• Data modeling fundamentals and basic ML understanding; а portfolio (GitHub/website) or examples of end-to-end projects/products (clean repo structure, README, tests) is a plus.

About You:
 

You already know the old content playbook is dead. Three years ago, being a Content Lead meant "write 10 blog posts + 3 LPs a month and optimize for keywords." That world is gone, and you've already moved on.
 

We're looking for a Content Lead who can craft strong B2B copy and own all content production processes. You'll be responsible for all content outputs at Certifier.  You'll work with an in-house team (junior specialist, designer, developer) and external collaborators (content agency, freelancers). 
 

You will think in prompts, workflows, and system instructions the way a previous generation thought in content briefs and drafts. You've figured out that AI doesn't replace editorial judgment; it compresses the distance between insight and published output.
 

About Us:
 

Certifier is a B2B SaaS platform for digital credentials (certificates, badges, micro-credentials) used by Guinness World Records, Salesforce, National Geographic, L'Oréal, and 2,000+ other paying customers. Twenty-two people in the core team. Post-product-market fit. Backed by leading EU venture funds. Growing fast enough that our content needs to grow faster.
 

What Will You Do: 
 

You'll own every piece of content that touches a prospect: landing pages, blog, our template catalogue, localized content across four markets (PL/ES/DE/FR). The split is roughly half creation, half orchestration.
 

(50%) MOF/BOF Content Production: You'll own the process of producing key pages from brief to production. That includes analyzing the brief, structuring the work, researching, drafting, iterating with stakeholders, and shipping. The scope isn't limited to landing pages — it's whatever high-impact content Certifier needs at a given moment.
 

(50%) Ownership Across All Certifier Content:
 

• Blog content: You'll own the blog end-to-end: contributing to the backlog, drafting briefs, running daily execution, communicating with external collaborators, and making sure we maintain a steady publishing cadence. BOF/MOF pieces will require collaboration with the junior content specialist and deep knowledge exchange with the product team.
   
• Template content: You'll manage the certificate and badge template pipeline. This includes working with freelance designers and junior content specialist, forming the backlog and coordinating a full production cycle.
   
• Localization content: You'll lead the localization content (PL/ES/DE/FR) — deciding what content gets localized, coordinating the process, and tracking performance across markets.
   

What Do You Need to Succeed:
 

• Most importantly: you've internalized LLMs as a way of working, not a tool you open sometimes.
• Experience (3+ years) in content creation and content strategy execution  
• Experience in coordinating other people's output: agencies, freelancers, junior writers.
• Excellent English (written and spoken)
• Proven ability to write value-led converting copy: BOF/MOF blog articles or B2B landing pages
• Strong product-value thinking: you understand how to translate product capabilities into customer value for specific ICPs
• Track record of owning content end-to-end: from brief through production
• Strong project management skills, including experience in collaborating with / within cross-functional teams: writers, designers, developers
• Proactive communicator: you flag issues early, give updates, and coordinate naturally across multiple stakeholders
   

What We Offer:
 

• Attractive base salary of 3,000 - 3,800 net on a B2B contract (or gross equivalent for an employment contract), depending on your experience.
• Remote, hybrid, or on-site at the office in Krakow - you choose.
• A casual work atmosphere with a flat hierarchy - free from formal relationships and boredom.
• Opportunities for self-development, including training, conferences, and more.
• Work with the best equipment – all the tools you need.
• Off-site team events and trips.
• Medicover health care and sports card.
• 24 paid leave days annually.
• Only the best tools - Ahrefs, Amplitude, ChatGPT Plus and more.
• 100% ownership - Have exciting ideas or content projects you want to bring to life? We’re open-minded and welcome your creativity. Just tell us what you need.
   

Why Certifier:
 

• Lean, effective collaboration: We minimize internal meetings and focus on what truly matters.
• Continuous growth: We value experimentation, curiosity, and learning from failure.
• Transparency & autonomy: We trust you to get the job done without micromanagement. We optimize for output, not hours.
• Respect & flexibility: No time tracking or invasive monitoring - your results speak for themselves.
   

Next Steps:

• CV and Portfolio Check - Please attach a CV and a portfolio with 5+ content samples that you’ve created or managed. For each link, provide some details about your role in the content creation process, the goal of each piece, and any measurable results.
• HR Screening - (around 30 minutes) focusing on your experience, motivation, and general skills.
• Short Practical Task - We will ask you to complete a short task, which will allow us to better understand your current skills.
• Interview with our CMO (1 hour).

We’re guaranteeing prompt feedback, regardless of the outcome.

Location: Remote (EU)
Preferred: Warsaw / London (regular meetups in the city centre are highly appreciated)
Type: Freelance / Contract (B2B)
Compensation: Negotiable (hourly or per-project)

About

Hi, I’m Bohdan.

I’m building a proprietary trading desk focused on systematic strategies across multiple asset classes.

We are looking for a Quantitative Researcher interested in understanding how markets actually work, identifying structural inefficiencies, and validating ideas using large-scale market data.

This is a research role, not a model-tuning or generic ML position. The focus is on market mechanics, microstructure, and trading signals grounded in real market behaviour.

What you’ll do

• Explore large trading datasets to identify potential structural inefficiencies
• Formulate research hypotheses grounded in market mechanics
• Investigate market microstructure effects (order book dynamics, latency effects, liquidity behaviour)
• Analyse price behaviour across instruments and exchanges
• Design and run backtests to evaluate trading signals
• Analyse strategy performance and identify failure modes
• Communicate research results clearly and defend conclusions under technical scrutiny

Requirements

• Strong understanding of market microstructure (crypto markets preferred)
• Strong analytical thinking and ability to reason about market behaviour
• Solid foundations in probability and statistics
• Strong Python for research workflows (working with large datasets)
• Ability to formulate and defend research hypotheses
• Comfortable discussing ideas under technical scrutiny
• Ability to work B2B
• Legal right to provide services (no visa sponsorship)

Nice to have

• Knowledge of stochastic calculus, continuous optimisation, statistical inference
• Familiarity with machine learning applied to financial data
• Experience contributing to trading systems (Rust / low-latency environments)
• Availability for occasional Warsaw / London meetups

Compensation

Flexible depending on scope and contribution:

• hourly rate, or
• fixed compensation per research project / deliverable

Long-term collaboration is possible if the fit is strong.

Selection process

1. Practical research task
2.  Screening Interwiew
3. Quant Research Interview I (Probability & Statistics)
4. On-site Quant Research Interview II (Toy Research + Big data) at Rondo Dashynskiego or Chancery Lane.

We are looking for an experienced Senior Back-end (Node.js) developer with 5+ years of professional experience to join our enterprise-level project for a client from Canada.

This role focuses primarily on back-end architecture and API development using Node.js, while working closely with a front-end React team and other engineers.

Must have

• 5+ years of experience in back-end or full-stack development
• Strong expertise with Node.js
• Proficiency with JavaScript and TypeScript
• Experience designing and building scalable APIs and backend services
• Experience working with cloud platforms (preferably AWS)
• At least an intermediate strong (B1+) level of English

About Project

Our customer is one of the world’s most successful luxury hotel companies.
The brand operates 118 properties in 47 countries and has been named the Best Luxury Hotel Chain in the world by Business Traveller magazine for two consecutive years.

Stage

The project is an ongoing product ecosystem with continuous scaling and active development.
The system uses a modern technology stack without legacy components.

Project Team

Our technical team will include: Lead Developer, Project Manager, Senior Node.js Developer (this role), Middle React Developer, Junior Node.js Developer, Senior QA Automation Engineer

The team also collaborates with a large Salesforce team on our side (up to 40 engineers).

Work Schedule

Full-time workweek (Monday to Friday), 40 hours. Opportunity to work remotely, from the office (Kyiv, Lviv, Dnipro), or in a hybrid format.

Interview Stages

1. Call with Recruiter
2. Technical Interview with our Senior Developer
3. Technical Assessment with the Client

4. Cultural Fit Interview with the Client

    

Our benefits

Projects with modern JS stack (React.js, React Native, Angular, Node.js)

Strong JavaScript community at the company (90+ developers)

Work from anywhere (fully remotely or in our office)

Paid vacations and sick-leaves, additional days-off, relocation bonus

Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice

Education: regular tech-talks, educational courses, paid certifications, English classes

Fun: own football team, budget for team-lunches, branded gifts

One of the best IT service companies in Ukraine, based on DOU rating

• As a support engineer, you will be first point of user engagement, providing thoughtful day-to-day comprehensive technical support to users from initial challenge through resolution. This will include talking the user through account set up, to troubleshooting and resolving all technical issues. In this role, you will provide your insight and execution to drive the optimal user experience by phone call, email and remote assistance.

   

• Responsibilities:

  - Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
  - Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
  - Installs, configures, and upgrades computer hardware and software.
  - Provides end-user software troubleshooting and support.
  - Applies advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  - Provides troubleshooting and support.
  - Provides phone and help-desk support for local and off-site users.
  - Provides guidance and work leadership to less-experienced technicians, and may have limited supervisory responsibilities
  - Maintains current knowledge of relevant technologies as assigned.
  - Participates in special projects as required.

   

• Mandatory Skills Description:

  Windows server/AD/DHCP administration (accounting, policy handling, etc...)
  - Windows workstation admin (OS install, security patches, etc...)
  - Application software development install / maintain
  - Networking knowledge & troubleshooting + network related services ( proxy, DNS, WSUS)
  - Troubleshooting hardware problems
  - Excellent troubleshooting skills in complex software and hardware problems
  - Knowledge of structured cabling systems, able to design SCS fit out.
  
  • Non-technical skills
  
  - English language at least medium level
  - Ability to meet deadlines, manage multiple priorities and handle sensitive and pressured situations
  
  - Strong verbal and personal communication skills
  - Accuracy and Attention to details
  - Problem analysis, use of judgment and ability to solve problems efficiently
  - Verbal communication skills
  - Tolerant and flexible to different situations

   

• Nice-to-Have Skills Description:

  - VDI environment administration
  - Basic scripting knowledge
  - Basic Linux admin ( OS install, basic config )
  - Familiar with hardware tools like servers, printers, VoIP, UPS, networking and telecommunications devices

   

• Languages:
  • English: B1 
  • Ukrainian: C2 

We are seeking a Lead Generation Specialist to drive outbound lead generation for our product offerings (AI agents and SaaS). This role owns the full sales development cycle, from lead creation through SQL delivery, and works closely with Sales, Marketing, and Events. The SDR will also support pre-sales activities, including qualification and participation in sales calls when needed.

This is a results-driven role with direct impact on revenue and clear performance-based upside.

Key Responsibilities

• Drive outbound lead generation for services-based offerings
• Independently research, create, and manage outbound lead list
• Execute multi-channel outbound campaigns using Reply.io or Clay (email and LinkedIn)
• Apply GTM and ABM strategies across NA and EMEA markets
• Qualify leads and generate SQLs for the Sales team
• Track and manage all leads, activities, and pipeline stages in HubSpot
• Working with Events and supporting Marketing based outbound activities
• Support event-related outreach, follow-ups, and pipeline acceleration
• Maintain strong understanding of service positioning, value propositions, and buyer needs

Required Qualifications

• 3–5+ years of B2B outbound sales development or lead generation experience
• Proven ability to self-source and qualify outbound leads
• Experience supporting or selling services-based offerings
• Strong understanding of GTM and ABM execution
• Hands-on experience with Reply.io or Clay as the core outbound tool
• Solid working experience with HubSpot (all sales activities executed within HubSpot)
• Excellent written and spoken English (business-level or higher)
• Strong organization, ownership, and follow-through
• Nice to have: Experience working with Cience or similar companies

Shared Expectations

• SDR is responsible for creating and managing their own leads
• All sales and lead generation activity must be executed entirely within HubSpot
• Lead researcher support can be added if required
• Strong ownership mindset and accountability for SQL quality and conversion

• Willingness to collaborate cross-functionally and adapt as GTM evolves

   

What we offer:

• Access to Tools & Resources: Well-defined PDP (Personal Development Plan) and PIP (Personal Improvement Plan) policies.
• Education Budget: Dedicated budget for courses, certifications, and professional development
• Bintime Academy: Internal university for professional development
• Reliable Infrastructure: Starlink internet, generator, and a comfortable workspace to ensure uninterrupted work.
• Team Budgets: Dedicated resources for team initiatives, training, and collaboration.
• Medical Insurance: Coverage within Ukraine.
• Mental Health Support: Access to psychotherapy sessions via Pleso.
• Individual English Lessons: To enhance your language skills.
• Work-Life Balance: Generous vacation and sick leave policies.
• Corporate Events: Regular team-building activities and company events.

An international digital marketing agency focused on the iGaming niche is looking for Middle Linkbuilder - Middle Outreach Specialist.

You are our ideal candidate if you:

• Have at least a year of experience in Linkbuilding.
• Have strong SEO knowledge.
• Can communicate in English
• Are an advanced user of Google Sheets.
• Ability to work with Ahrefs and mailing tools.
• Can identify and solve problems at an early stage.
• Complete tasks responsibly and on time.
   

Bonus points if you:

• Finished SEO training course
   

Your responsibilities:

• Searching for potential donors by analyzing competitors, marketplaces, and alternative sources.
• Creating email campaigns to gather info from webmasters.
• Managing and updating the database.
• Providing reports.
• Working with databases to provide data on request.
   

We offer:

• Full-time employment (remote or office-based, your choice).
• A dynamic and engaging work environment in an international setting with opportunities for professional growth.
• Involvement in exciting projects within one of the most innovative industries.
• Linkbuilding and Outreach workshops.
• Support for team development and growth.
• Bonus system.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing and support services for digital products worldwide at a dynamic pace. Since launching in 2021, the project has been rapidly scaling while maintaining a strong focus on team stability, professional growth, and high-quality customer experience.

We are currently seeking a Customer Support Representative (Junior) to join our team.

In this role, you will provide English-speaking support to users worldwide, helping them resolve issues related to subscriptions, billing, and product usage. You will work in a fast-paced environment where efficiency, empathy, and clear communication are essential.

Working schedule:

• 24/7 support format (Monday–Sunday);
• 16 shifts per month with a flexible rotating schedule;
• Up to 4 night shifts per month required to ensure full support coverage.

Your future responsibilities include:

• Handling incoming customer requests and calls, ensuring a high level of empathy and service quality;
• Supporting customers with subscription management, cancellations, and refunds;
• Evaluating customer situations and proactively offering solutions when needed;
• Processing partial or full refunds when appropriate;
• Performing basic troubleshooting before escalating issues to the technical team;
• Maintaining a balance between customer satisfaction and business needs;
• Managing a high volume of requests while maintaining quality standards.

KPI & performance expectations:

During the probation period, agents gradually reach full performance targets:

• Month 1: focus on learning processes and building response speed;
• Month 2–3: increasing response efficiency while maintaining high-quality support.

Performance is measured based on response speed and quality metrics.

Needed experience & skills:

Required:

• English level B2 or higher;
• At least 1 year of experience in customer-facing roles, or strong motivation to start a career in Customer Support;
• Ability to communicate clearly and confidently with international customers.

Soft skills:

• Multitasking and ability to work in a fast-paced environment;
• Adaptability and openness to learning new tools and processes;
• Openness to feedback and continuous improvement;
• Responsibility, honesty, and strong work ethic;
• Empathy and customer-focused mindset.

Nice to have:

• Previous experience with CRM systems;
• Experience handling high volumes of customer requests.

Work with EverHelp is about:

• Flexible shift schedule;
• A competitive compensation package with regular performance reviews;
• A supportive team environment with experienced professionals;
• Opportunity to work on one of the fastest-growing projects within the Genesis ecosystem;
• A clear and structured onboarding process with paid training.

Training program:

• 31 hours of training before starting independent work;
• Training is paid hourly;
• The program focuses on product knowledge, communication standards, and support workflows.

Career growth opportunities:

From this position, teammates can grow into roles such as:

• Billing Manager
• Quality Control (QC) Specialist
• Team Lead

We value long-term collaboration and actively support teammates who want to grow within the Customer Support direction.

Submit your resume and join our team 🚀

We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.
Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations. 

 

We are looking for a strong and ambitious Head of Acquisition to lead the growth of our iGaming products.

 

Responsibilities:

• Build and manage the user acquisition team and processes from scratch.
• Set up traffic acquisition workflows and ensure high-quality traffic through fraud prevention (via BI reports).
• Manage and optimize traffic channels: Meta/Facebook, Google UAC, SEO, ASO, PPC, influencers, and affiliates.
• Negotiate with partners, close deals, and continuously improve cooperation terms.
• Monitor and optimize performance metrics: CR, CPA, ROI, ARPU, and others.
• Collaborate with product teams on landing pages, A/B testing, and localizations.
• Manage acquisition budgets and allocate spend across channels effectively.
  
   

Requirements:

• 5+ years of experience in user acquisition for gambling/betting projects.
• 3+ years of experience leading teams or departments.
• Proven ability to scale traffic and establish strong partner relationships.
• In-depth knowledge of acquisition channels: paid ads, SEO, influencer marketing, affiliate marketing.
• Experience managing large budgets and working with analytics tools (BI systems, ROI/CPA reporting).
• Strong skills in media planning, customer journey mapping (CJM), and funnel analysis.
  
   

Preferred:

• English level Upper-Intermediate or higher.
• Basic knowledge of HTML, CSS, and JavaScript.
• Experience in ASO and SERM is a plus.

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy; fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.
  
   

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

 

Please send your resume and join the best!

About the project

DigitalSuits is seeking a seasoned QA Engineer to join our dynamic ecommerce team. The ideal candidate will possess a meticulous eye for detail, a passion for quality assurance, and a deep understanding of web testing methodologies. With a focus on ensuring the seamless functionality and user experience of ecommerce platform, this role is integral to achieving our mission of connecting businesses and consumers in a digital marketplace.
 

Experience

• A minimum of 3 years of experience as a QA Engineer.
• Nice to have 1.5 years of experience in the ecommerce domain.
• Practical experience in Web testing.
• Experience in functional and non-functional testing.
• Experience in setting up QA processes from scratch.
• Communication with clients and stakeholders, including demonstrating work results through demos and reports.
   

Technical skills

• Good knowledge of testing theory.
• Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Deep understanding of different testing approaches, principles, and types.
• Strong skills in writing, analyzing, and maintaining QA documentation.
   

Additional skills

• Ability to identify risks and devise mitigation strategies.
• Ability to work independently and demonstrate a high level of time management.
• Good communication and problem-solving skills.
• Upper-Intermediate English level.
   

Will be a plus

• Experience with Shopify.
   

Responsibilities

• Contribute to manual and exploratory test coverage during release cycles.
• Increase test coverage of functional requirements.
• Create and maintain test documentation.
• Report to stakeholders about results or demo conducting.
• Set up and integrate QA processes in the current project state.
• Work closely with developers to ensure effective testing.

Full-Stack Developer (Python / React) — AI Healthcare Platform

About the role

We’re looking for a Full-Stack Developer with strong Python backend experience and modern React / Next.js frontendskills to help build secure, scalable AI-powered healthcare applications.

You’ll work on APIs, data-intensive systems, and intuitive UIs used for clinical insights and AI-driven workflows.

Backend Requirements (Python)

Required

• 4+ years of professional experience with Python

• Experience with PostgreSQL or other relational databases

  (schema design, indexing, query optimization)

• Experience building RESTful and async APIs

  (FastAPI, asyncio, aiohttp, or similar)

• Strong understanding of Python concurrency and parallelism
• Experience with ORMs (SQLAlchemy or similar)
• Background job systems (Celery, RQ, or similar concepts)

• Experience integrating AI / LLM services

  (OpenAI, Anthropic Claude, LlamaIndex)

• Experience with vector search / embeddings

  (pgvector, OpenSearch, Pinecone, or similar)

• Message queues: Redis, RabbitMQ, Kafka
• Familiarity with AWS: S3, EC2, RDS, CloudFront, SES, OpenSearch
• Experience writing tests with pytest (including async tests)

Nice to have

• Experience with HIPAA compliance
• Background in healthcare, medical data, or EMR systems
• Familiarity with FHIR APIs

Frontend Requirements (React)

Required

• 3+ years of experience with React 18+
• Strong TypeScript skills (strict mode)
• Experience with Next.js (App Router, SSR concepts)
• Tailwind CSS (utility-first, responsive layouts)
• Component libraries: Radix UI or similar
• State management: Zustand and/or React Context
• Data fetching: SWR or similar
• Forms: React Hook Form + validation libraries
• Data tables (TanStack Table, virtual scrolling)
• Frontend testing: Jest, React Testing Library
• Familiarity with Feature-Sliced Design (FSD)
• Strong understanding of accessibility (WCAG 2.1 AA)
• Experience with WebSockets for real-time features
• PDF rendering (PDF.js or similar)
• Comfortable with Git workflows and code reviews

Backend Responsibilities

• Design, implement, and maintain secure, well-documented APIs
• Build backend services for AI chat and clinical insights
• Parse and process data from documents, EMRs, and third-party APIs
• Design and optimize PostgreSQL data models
• Efficiently handle large datasets and historical patient records
• Integrate backend systems with LLMs and vector databases

Frontend Responsibilities

• Build and maintain responsive, accessible UI components
• Implement complex UI features: forms, tables, dashboards, real-time updates
• Follow Feature-Sliced Design principles
• Manage global and feature-level state effectively
• Integrate frontend with backend APIs
• Optimize performance for large datasets
• Build data visualizations and clinical timelines
• Monitor and improve Core Web Vitals and bundle size