Jobs at Djinni

You are invited to join the ambitious team who build a completely new mobile banking product. We aim to have our Customers in the center of our product that will solve their needs & problems. We build a new scalable microservice architecture and new native iOS & Android apps from scratch. In the development process we use Lean & Agile practices so the team has maximal ownership and minimal bureaucracy. We are always open to ideas if they make our Customers happier.

In this role, you will:

• Provide Android and iOS apps with essential APIs by delivering RESTful services.

• Integrate various core systems and CRM through a middleware layer, employing message-driven microservice architecture and utilizing cutting-edge technologies.

• Establish a CI/CD process for each microservice.

• Collaborate with QA engineers to write unit and integration tests.

• Develop tools for monitoring the quality of applications.

• Engage in various Scrum activities.

• Provide continuous help and support to your teammates.

Skills you'll need to bring:

• Possesses over 3 years of experience in developing applications using Java and Spring.

• Demonstrates knowledge in container orchestration with Kubernetes and Docker Swarm.

• Familiarity with clean code and clean architecture principles is essential.

• Brings experience in building microservice architecture.

• Understands the distinctions between relational and non-relational databases.

• Holds significant expertise in working with PostgreSQL, SQL, and Hibernate.

• Has a grasp of the cloud-native approach and 12-factor apps.

• Familiarity with TDD or BDD approaches, along with the ability to write unit, integration, and performance tests.

• Exhibits a product-oriented engineering mindset and functions effectively as a team player.

• Possesses experience with Kafka or RabbitMQ.

As a Plus:

• Possesses experience with Quarkus, Smallrye, and Microprofile.

• Has experience with various cloud platforms.

• Brings experience in working within the fin-tech industry.

What we offer:

• Close collaboration with stakeholders and customers.

• Involvement in feature teams utilizing a diverse stack of technologies.

• Embrace an agile way of working with minimal bureaucracy.

• Receive strong support from the head office and technology team.

• Enjoy a competitive salary based on the USD NBU rate.

• Benefit from long-term employment, along with paid vacation and sick leave.

• Project Description:

  Financial Partners / Analysts - is a back-office function responsible for planning, forecasting, cost controlling and optimization initiatives, scenario / new projects modelling and overall P&L analysis - all as part of management reporting.

• Responsibilities:

  • Annual planning, monthly forecasting, cost controlling and optimization initiatives, scenario / new projects modelling and overall P&L analysis - all as part of management reporting
  • Regular and ad-hoc analysis of performance / deviations per project, investigating the reasons and providing meaningful comments to management
  • Supporting pre-sales with financial models and presenting them to stakeholders
  • Work with internal systems to maintain an up-to-date picture
  • Close liaison with other functions and stakeholders to ensure process efficiency

• Mandatory Skills:
  • Financial Analysis
  • Microsoft Excel

• Mandatory Skills Description:

  • 3+ years of experience in Finance, Controlling preferably in an international IT / Big4 company
  • Financial acumen, excellent fin/data modelling and analytical skills
  • Excellent communication skills
  • Proficient user of MS Excel, good knowledge of MS Outlook and PowerPoint
  • Ability to work with minimal supervision, under pressure of deadlines in a dynamic environment

• Nice-to-Have Skills Description:

  • CFA, ACCA, CAP/CIPA, CIMA
  • Power BI / PowerPivot - i.e. PowerQuery (M) and DAX would be a big advantage

• Languages:
  • English: C1 Advanced

Mission: Be the driving force behind growing our domain authority from scratch by building a strong, diversified, and high-quality backlink profile.
 

Responsibilities:

• Research relevant websites, blogs, and platforms to identify link-building opportunities.
• Launch and manage email outreach campaigns to build relationships with webmasters.
• Study competitors’ backlinks and learn what works for them.
• Monitor the quality, placement, and indexing status of backlinks via tools.
• Keep our backlink list and performance dashboard up to date.
• Test and suggest new types of backlinks to diversify our link profile (e.g., directories, mentions, resource pages, etc)
• Automate routine link-building processes where possible to scale results.
• Track, analyze, and report on link-building performance on a weekly basis.
   

About You:

• 6+ months of link building experience.
• Understand what makes a quality backlink and know how to analyze competitors to find relevant link opportunities.
• Have experience building different types of backlinks — both paid and free.
• Solid understanding of SEO and how backlinks influence search engine rankings.
• Ability to evaluate the authority, trust, and relevance of link donor websites.
• Proficient in tools like Ahrefs, or similar.
• Experience working with Google Sheets to manage data and reporting.
• Self-driven, process-oriented, and results-focused.
• Intermediate English (B1+) or higher — you’ll handle outreach and research in English.
• Curious mindset — you enjoy testing and learning from experiments.
   

Why to join?

• Freedom at its finest. Freedom to try, to initiate, to mistake, to develop your career.
• A space to create. You'll have the freedom to test your ideas, hypotheses, and approaches, some will work, others won’t, but every step contributes to your growth.
• Active position mode - on. We refuse to settle for "okay" options. We know who we want to work with and won’t stop until we find them.
• Eat, sleep, initiate, repeat. Come up with, initiate, and freely try your ideas, and we will back you up.
   

What you get:

• Flexible working hours
• Work from anywhere
• Paid vacation and sick leave
• Salary reviews based on strong achievements
• Part-time engagement with predictable workload
   

Recruitment stages:

1. Initial Interview - up to 30 min.
2. Test task.
3. Interview with Marketing Manager - up to 30 min.
4. Interview with CEO - up to 30 min.
5. Final feedback. 

Mission: Be the driving force behind growing our domain authority from scratch by building a strong, diversified, and high-quality backlink profile.
 

Responsibilities:

• Research relevant websites, blogs, and platforms to identify link-building opportunities.
• Launch and manage email outreach campaigns to build relationships with webmasters.
• Study competitors’ backlinks and learn what works for them.
• Monitor the quality, placement, and indexing status of backlinks via tools.
• Keep our backlink list and performance dashboard up to date.
• Test and suggest new types of backlinks to diversify our link profile (e.g., directories, mentions, resource pages, etc)
• Automate routine link-building processes where possible to scale results.
• Track, analyze, and report on link-building performance on a weekly basis.
   

About You:

• 6+ months of link building experience.
• Understand what makes a quality backlink and know how to analyze competitors to find relevant link opportunities.
• Have experience building different types of backlinks — both paid and free.
• Solid understanding of SEO and how backlinks influence search engine rankings.
• Ability to evaluate the authority, trust, and relevance of link donor websites.
• Proficient in tools like Ahrefs, or similar.
• Experience working with Google Sheets to manage data and reporting.
• Self-driven, process-oriented, and results-focused.
• Intermediate English (B1+) or higher — you’ll handle outreach and research in English.
• Curious mindset — you enjoy testing and learning from experiments.
   

Why to join?

• Freedom at its finest. Freedom to try, to initiate, to mistake, to develop your career.
• A space to create. You’ll have the freedom to test your ideas, hypotheses, and approaches, some will work, others won’t, but every step contributes to your growth.
• Active position mode — on. We refuse to settle for “okay” options. We know who we want to work with and won’t stop until we find them.
• Eat, sleep, initiate, repeat. Come up with, initiate, and freely try your ideas, and we will back you up.
   

What you get:

• Flexible working hours.
• Work from anywhere.
• Paid vacation and sick leave.
• Salary reviews based on strong achievements.
    

Recruitment stages:

1. Initial Interview — up to 30 min.
2. Test task.
3. Interview with Marketing Manager — up to 30 min.
4. Interview with CEO — up to 30 min.
5. Final feedback.

We are looking for an Project Manager / Scrum Master with a strong understanding of performance measurement in IT Operations, 2nd Line Support, Data, and AI teams. The ideal candidate should have experience or ideas on how to evaluate and enhance team efficiency in these non-production departments.
 

Key Responsibilities

• Develop and implement performance measurement methods to assess and improve team effectiveness.
• Conduct bi-weekly one-on-one meetings to track workload, provide feedback, and ensure team alignment.
• Manage hiring, onboarding, and personal development plans to support employee growth.
• Monitor and report on engagement levels, performance metrics, and team morale.
• Foster a collaborative work environment, resolve team conflicts, and drive continuous improvement.
• Leverage AI tools like ChatGPT for enhanced efficiency and automation.

Requirements

• Background in Management with experience in IT managerial roles (Project Manager, Team Lead, Scrum Master, etc.).
• Strong understanding of performance evaluation methods in IT support, data, and AI-driven teams.
• Proven expertise in people management, engagement strategies, and agile principles.
• Excellent leadership, communication, and conflict resolution skills.
• Proficiency in HRIS and performance management systems.
• Experience with AI tools like ChatGPT and key performance indicators for 2nd line support.
• English level B2+ (Upper Intermediate or higher).

Position Name: Sr. Power BI Developer
Reports to: DevOps Manager
Location/Type: Full-time Remote

Atlas Technica's mission is to shoulder the burden of IT management, user support, and security compliance for our clients, so the firm can focus on investments and other areas of business management. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.  

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! 

We are seeking a Senior Power BI developer who will be responsible for designing, developing, and deploying advanced Power BI reports and dashboards.

Responsibilities: 

• Design, develop, and deploy advanced Power BI reports and dashboards
• Maintain and support data analytics platforms, ensuring optimized query performance
• Work with complex Power BI datasets, ensuring robust performance and scalability for large data volumes
• Connect to various data sources and transform data into actionable insights through Power BI.
• Conduct analysis with a strong focus on query optimization and data efficiency
• Evaluate and improve existing BI solutions for performance, reusability, and scalability
• Present information through high-performance reports and complex visualizations tailored to business needs
• Translate business requirements into advanced technical specifications and scalable data models
• Assist QA Engineers with testing, troubleshooting, and performance tuning of BI solutions
• Create technical documentation to support scalable Power BI solutions
• Work closely with business stakeholders to understand their data requirements and translate them into scalable BI solutions.
• Train and support end-users on Power BI and Power Apps functionalities, ensuring they can utilize the tools effectively.
• Collaborate with cross-functional teams, including data engineering
 

Requirements: 

• English level – B2 or higher
• 4+ years of proven experience as a Microsoft Power BI Engineer
• Strong knowledge of SQL queries
• Proven ability to transform complex data into compelling visual reports and dashboards.
• Proficient in data visualization best practices.
• Strong understanding of data warehousing concepts and data modeling processes (dimensional, star).
• Strong analytical and problem-solving skills, with meticulous attention to detail
• Excellent communication and leadership abilities, with the capacity to mentor and guide a team
• Strong technical documentation skills
 
Desirable Qualities: 

• Experience with designing and implementing a data warehouse
• Experience working in Agile environments like Scrum/Kanban
• Experience with integrating PowerBi reports with websites
• Experience with Azure Data Factory and Azure Synapse Analytics
• Microsoft Business Intelligence and SQL certifications

We are inviting you, a highly motivated and results-oriented Technical Project Manager to join our team for ensuring solutions, as well as strengthening the team.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• Project management, delivery, engineering teams
• Business process modeling
• Implementation of new business processes and training of personnel in business processes
• Responsible for monitoring and improving the efficiency of teams
• Monitoring and analyzing launched business processes for their optimization
• Automation and support of internal business processes
• Task management and process configuration in Jira/CRM
• Conducting work according to Scrum, Kanban methodologies

• Management of data-related initiatives within the company (clarification of data origin, collection of business requirements, design and implementation of solution architecture)

   

Requirements

• Experience as a Technical Project Manager for 3 years
• Commercial technical background in development or AQA for 2 years
• Experience in building/optimizing/automating business processes
• Experience in managing development teams
• Deep knowledge in research and development processes, software
• Experience in delivering, testing, creating and reviewing business requirements, technical documentation, release management, corporate and financial processes
• Experience in planning, prioritizing

• English level Intermediate and above

   

Will be a plus

• Experience managing data-analytics, big data projects

   

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Remote | Flexible | Work at Your Convenience

We're looking for a results-driven Sales Broker / Closer to join our fast-growing digital business studio. You'll play a key role in selling ready-made Shopify dropshipping stores with monthly revenues starting from $4,000+.

Success in this position means consistently closing deals, communicating effectively with potential buyers, and helping expand our reach through various platforms. Your contribution directly supports our goal to scale the production of high-quality online businesses.

*Responsibilities

Actively search for potential buyers across platforms such as Facebook groups, Reddit, IndieMaker, or other relevant communities

Manage and maintain communication with leads, answer questions, and help close deals

Present store analytics and details in a clear, professional way

Work closely with the founder to align on pricing, offers, and negotiations

Build trust with clients through transparency and a service-oriented approach

*Qualifications

Proven experience in sales, especially digital products or services

Excellent written and verbal communication skills in English

Self-motivated, proactive, and confident in deal-making

Experience with client-facing platforms (LinkedIn, Discord, IndieMaker, etc.)

Ability to work independently and deliver results

*Advantages

Knowledge of Shopify platform and its ecosystem

Experience with Google Analytics for ecommerce performance tracking

Familiarity with Flippa and other online business marketplaces

Understanding of ecommerce, dropshipping, or online business models

*Work Conditions

Commission-based compensation structure

Part-time or full-time options available based on your preference

Fully remote, flexible hours

Opportunities to grow with us as we scale

We are looking for a results-driven and motivated Business Analyst to join our team full-time in Ukraine. You will be a bridge the gap between the business and development teams — helping take our product to the next level.

About us: Our product is one of the most comprehensive fleet management systems available on the market, whether you are looking for live information or need to retrospectively analyse your asset performance. Our software offers full visibility, traceability and cost control, from planned maintenance and defect reporting; stock control and purchasing; safety and compliance. Vital information can be accessed in real-time at the touch of a button.

Project technologies

Kubernetes, ArgoCD, Java, React, Typescript, SQL, PostgreSQL, RabbitMQ, Docker, AWS

Requirements:
• At least 2 years of experience as a Business Analyst;
• Higher education (in IT, economics, business, or a related field);
• English level B2 or higher — both spoken and written (you’ll work with international clients and documentation);
• Experience in writing requirements, specifications, functional use cases, and user stories.

Preferred domain experience in:
• Automotive / Transport & Logistics
• ERP systems
• CRM solutions
• B2B E-Commerce
• Other complex enterprise platforms

Nice-to-Have Skills:
• Working knowledge of BPMN for business process modeling;
• Experience with Product Canvas, impact mapping, and user story mapping;
• Understanding of Agile / Scrum principles and working in a cross-functional team;
• Strong facilitation, analytical thinking, and information structuring skills.

We offer:

• Competitive salary fixed in USD (full-time position).
• Opportunity for professional growth and leadership development.
• Work on the interesting stable international project.
• Convenient office location with a hybrid work model.
• Supportive and collaborative work environment with low bureaucracy.
• Access to a variety of knowledge-sharing and training opportunities.
• Free English classes.

• 20 days of paid vacation and 5 paid sick leaves, paid public holidays.

   

We look forward to receiving your application!

Please, pay attention!

The vacancy is available:

- South America candidates only

Our client is a global leader in colour measurement and colour management, offering hardware, software and services for measuring, formulating and matching colour.

The ideal candidate will have extensive experience with JavaScript/TypeScript, React and modern web development practices.

Tasks:
• Develop and maintain React applications with a strong focus on performance, usability and scalability
• Implement advanced React concepts such as hooks, context API’s and other modern patterns
• Design and manage state using tools like Redux, MobX or similar
• Integrate payment services like Stripe, FastSpring or other similar platforms
• Work with A/B testing tools such as VWO, Adobe Target or Optimizely to support data-driven decisions
• Utilize and customize UI frameworks like Material UI to deliver seamless user experiences
• Conduct advanced performance monitoring and optimize bundle sizes for enhanced application performance
• Ensure the highest standards in unit testing by following best practices and utilizing tools like Jest, Mocha or similar
• Track and resolve accessibility issues to ensure WCAG compliance and an inclusive user experience
• Collaborate with cross-functional teams, including designers, backend developers and product managers, to deliver high-quality software
• Stay updated with emerging trends and technologies in the React ecosystem

Qualifications

Required:
• 7+ years of experience with JavaScript/TypeScript, with a minimum of 5 years of hands-on experience with React
• Deep knowledge of React concepts like hooks, context API, and component lifecycle
• Expertise in React patterns and best practices
• Proficiency in state management tools such as Redux, MobX or Context API
• Experience integrating payment services like Stripe or FastSpring
• Familiarity with A/B testing tools such as VWO, Adobe Target or Optimizely
• Experience with e-commerce platforms like Magento Cloud or BigCommerce
• Strong understanding of UI frameworks, particularly Material UI
• Advanced knowledge of performance monitoring tools and techniques
• Proven experience optimizing bundle sizes to improve application performance
• Mastery of unit testing tools and best practices
• Experience in identifying and addressing accessibility issues (e.g., WCAG compliance)
• Strong attention to detail and commitment to delivering high-quality work
• Excellent communication and problem-solving skills
• Fluent in English

Beneficial:
• Familiarity with server-side rendering (SSR) using Next.js or similar frameworks
• Experience working in Agile/Scrum development environments
• Knowledge of backend technologies and APIs

Our engineering team is looking for talents to build React and Node.js applications for start-ups from healthcare, fintech, and AI domains.

This role primarily focuses on front-end React engineers with back-end experience in Node.js.

Well-established development practices and modern technology stack provide a great growth opportunity and a convenient working environment.

What you'll be working on:

🏹 Build web applications in React

💻 Build REST and GraphQL APIs with Node.js and modern frameworks like Nest.js

🏗 Create solutions on top of Docker, Kubernetes and clouds (Google Cloud and AWS)

👏 Solve challenging tasks and contribute to internal knowledge base

✨ Generating ideas for code improvement

💯 Development of solutions from scratch according to the specification

Experience that will help you to do the job:

• Good knowledge of Javascript (ES6+) and Typescript
• Strong knowledge of React and frameworks like Next.js
• Experience building Node.js APIs with Nest.js, or Apollo Server or similar framework
• Experience in describing or creating database structures with Postgres, MongoDB, or Firebase / Supabase
• Ability to deliver good quality code (clear code with the usage of best practices)
• Experience with Git
• English Intermediate or higher

Experience that will be a plus:

• Hand-on experience with key components of Google Cloud or AWS
• Experience with Docker and Kubernetes
• Experience with CI/CD (Github Actions, Gitlab CI, Circle CI)
• Experience with GraphQL stack
• Experience documenting APIs in Postman or similar tools

We care for our team, therefore we offer:

🚀 Interesting and challenging projects with modern technology stack

✅ Code reviews and constant feedback on your work

💪 Culture encouraging and promoting professional growth and development

💻 Modern working environment

💸 Competitive salary in USD with regular reviews based on your results

💲 Salary payment options that are convenient for you considering your local country regulations

⌚ Fully remote work in the team with well-established remote work processes (our team members located in 7+ different countries, and we encourage diversity)

⏳ Working schedule adjusted according to your time zone

🎤 English speaking clubs

🏖 Paid sick leave and vacation - 15 business days (21 calendar days) of annual vacation

👾 Online weekly team activities

🫶 Coverage of monthly psychologist support sessions

Responsibilities:

•  Implement the general user acquisition strategy to ensure rapid growth of traffic volumes.

•  Build lasting relationships with traffic suppliers and develop a strong network of affiliates.

•  Research and engage with new partners to negotiate and set up deals for PPC, SEO, FB, and ASO traffic.

•  Recruit, train, and lead new Affiliate Managers. Analyze team performance and impact KPIs to reach current targets.

•  Continuously analyze traffic, making adjustments when appropriate to deliver the best ROI.

•  Inspect and analyze partner remuneration bills.

•  Collaborate with Affiliate Managers and the Operations Team to tackle fraud-related issues.

•  Source high-quality content to feature in top publications.

Requirements:

•  Previous experience in Affiliate Marketing Management of at least 3 years.

•  Holistic understanding of Revenue Share, CPA, and Hybrid payment strategies.

•  Knowledge of partner technical integration aspects.

•  Fluency in English and Ukrainian/Russian.

•  Strong entrepreneurial acumen and relationship-building skills.

•  Excellent sales and negotiation abilities.

•  Exceptional analytical skills and flexibility.

Admix Global has been operating since 2016, and we have established ourselves as reliable partners over the years. Our primary specialization is promoting and optimizing clients and our projects in Western markets.

In 2022 - 2025, Clutch recognized Admix Global as the top Link-Building company. We were also named the Most Reviewed Link-Building company and ranked as a leading Link-Building agency by The Manifest.

Over the years, we've consistently been among the Top 100 fastest-growing companies, and in 2024, Admix Global earned the title of Best Link-Building Agency by Clutch.

We are expanding rapidly and are looking for a talented QA who is passionate about making an impact, driven by insights, and excited to work on innovative digital products.

Responsibilities:

- Develop and maintain automated tests for the web application (primarily UI testing).
- Regularly perform regression testing to ensure application stability.
- Conduct manual testing for cross-browser compatibility and responsiveness across various devices.
- Analyze issues and collaborate with developers to investigate and resolve identified defects.
- Create and maintain detailed test cases and test plans.
- Manage and track bugs using Jira.

Requirements:

- Experience in both manual and automated testing of web applications.
- Proficiency with automated testing tools such as Selenium WebDriver, Playwright.
- Ability to write automated tests using Python (pytest) or JavaScript (Playwright, Selenium).
- Solid understanding of web technologies, including HTML, CSS, JavaScript, HTTP, and browser DevTools.
- Strong knowledge of testing methodologies and QA processes.

 

Nice to have:

- Experience testing mobile versions of websites.

What we offer:

- Opportunities for professional growth with access to training and career advancement within the company.
- Flexibility to explore new career paths — switch roles within the company or transfer to another department.
- Competitive salary with regular performance-based reviews.
- Structured yet flexible work schedule: Mon–Fri, 9:00 AM to 6:00 PM, with a flexible break. Weekends off (Sat–Sun).
- Company-sponsored English language courses to enhance your skills.
- 50% compensation for gym membership to support your well-being.
- Paid probation period.
- Official employment or the option to work as a private entrepreneur.
- Work from the office or remotely — your choice.
- 18 days of paid vacation annually, plus covered sick leave.
 

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

If you have the desire and confidence to help companies implement cloud-based digital solutions in their processes, you are a responsible and detail-oriented person who knows how to organize your work with customers, colleagues, and partners – it is a perfect opportunity for you to grow and work with the world’s best products from Google Cloud, Zendesk, Okta, and Gitlab.

Requirements:

• Upper-intermediate or advanced level of English;
• Experience in presale and support of DevSecOps solutions
• Responsibility and self-organization;
• Cross-functionality (having the desire and ability to play different roles on the project).

Responsibilities:

Presales Enablement:

• Prepare and maintain a compelling demo zone to showcase the capabilities and benefits of our product offerings during presales activities.

• Contribute to the presales process by providing technical expertise and answering client inquiries.

  Customer Support

• Offer timely and effective technical support and general consulting to Cloudfresh customrs regarding GitLab, Google Workspace, and other supported products.

• Engage with vendor technical support services to efficiently resolve complex issues and find optimal solutions.

  Continuous Learning & Improvement:

• Successfully complete all necessary product training to maintain a high level of expertise.
• Participate in product promotion activities at both offline and online events.

Would be a plus:

• Hands-on experience with GitLab and other DevOps solutions.
• Practical API skills and development experience.

Work conditions:

• International Career Growth: As Cloudfresh expands globally, you’ll have the opportunity to build a career with international exposure, working on projects that span EMEA and CEE regions, while deepening your knowledge of top-tier cloud technologies.
• Work with Top Cloud Products: Gain hands-on experience with leading products from Google Cloud, Zendesk, Asana, Hubspot, Okta, GitLab, and Miro, enhancing your professional growth.
• Supportive & Dynamic Environment: Join a team where innovation is encouraged, and your contributions help shape the future of Cloudfresh.
• Competitive Remuneration: Enjoy a competitive salary with a transparent and fair bonus system tied to your performance.
• Flexible Remote Schedule: Work flexibly remotely or join us for a coffee in Kyiv or Prague offices.
• Comprehensive Leave: 24 vacation days, bank holidays, and 14 days of sick leave.

• Continuous Learning: Access sponsored educational opportunities such as webinars, meet-ups, and company-sponsored English learning groups to keep your skills sharp and relevant.

   

  When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

  Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

Responsibilities:

• Manage major clients and high rollers: provide personalized support to top players, monitor their activity, enhance loyalty, and ensure long-term retention.
• Handle big winners and balance players: communicate with major winners, prevent full balance withdrawals, and encourage continued activity.
• Reactivate inactive VIP players: develop and implement strategies to bring players back through personalized offers, exclusive bonuses, and premium services.
• Manage bonus allocation: create individual bonus campaigns and exclusive offers to motivate VIP players to stay engaged.
• Analyze key metrics: work with GGR, NGR, retention rates, churn reasons, and factors impacting customer lifetime value and overall profitability.
• Retain clients considering account closure: identify reasons for potential churn and apply effective strategies to convert negative experiences into positive ones.
• Maintain a strong understanding of the iGaming industry: player psychology, bonus mechanics, market trends, and competitive strategies.
• Handle negotiations and conflict resolution: maintain diplomacy, resilience, and confidence in communication with VIP clients.