Jobs at Djinni

About the project: 
💳💼A crypto-to-crypto exchange service with API integrations, widgets, and listings for aggregators and wallets.

Responsibilities:
Lead management: Engage and nurture both inbound and outbound leads.
Client acquisition: Drive outreach to new prospects and maintain contact with existing leads.
Prospecting: Identify, qualify, and engage leads at different stages of the funnel.
Sales outreach: Handle communication with warm and cold prospects throughout the sales cycle.
Networking: Represent the company at conferences and industry events.
Deals: Close sales related to API integrations, widget placement, and listings.

Requirements:
Experience: 2+ year in B2B Sales or Tech Product Sales.
Closing deals: Practical experience in closing B2B deals.
Language: English level B2–C1.
Domain: Knowledge of cryptocurrency.
Tools: Proficiency in HubSpot.
Soft skills: Self-driven, responsible, flexible, and strong communication skills.

Nice to have: 
Background: Experience in cryptocurrency.

Terms, conditions and compensation package:
💫Compensation: Salary+bonus part, 24 days of vacation, 10 sick days.
✈️ Type of work: Remote-first with the possibility of business trips
📈Growth opportunities: Take advantage of paid training, support for certifications, and participation in professional events.
💚Reliable conditions: Mental health support (psychotherapy compensation) and coworking reimbursement.

Role Description
 

We’re looking for HR Implementation Partners to help our clients set up and optimize their HR and recruitment processes.
You’ll act as a trusted advisor and integration partner, guiding companies through implementation and helping them get the most out of our platform.

Key Responsibilities

• Assist clients in setting up their company profiles, HR, and recruitment modules.
• Provide consulting on HR processes such as hiring, onboarding, and people management.
• Advise founders and HR directors on how to structure their workflows.
• Collaborate with the Sales and Support teams to ensure smooth client onboarding.

What We Offer

• Earnings from $3,000 to $5,000, based on successful client integrations and ongoing support.
• Access to training materials, practical guides, and full support from the team.
 

Who We’re Looking For

• Experienced HR professionals, recruiters, or HR consultants.
• Strong understanding of HR operations in small and mid-sized IT or digital companies.
• Excellent communication and advisory skills when working with founders, managers, and HR teams.
• Genuine interest in tech, SaaS, and ERP systems.

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region, and now take the success to the world. 

We are currently looking for a Senior DevOps Engineer

📋 Key responsibilities and your contribution:

• Virtualization: Design and operation of Proxmox VMs, administration of Kubernetes production clusters, lifecycle management automation.
• Network Infrastructure (NOC): Configuration and maintenance of iBGP, Cisco router setup (Spine-Leaf topology), implementation of Service Mesh (Istio/Linkerd) with mTLS.
• Storage: Deployment and operation of Ceph clusters, working with SAN/NAS systems, performance optimization.
• IaC & Automation: Declarative infrastructure management (Terraform/Ansible), automation of dev/stage/prod environments, CI/CD for infrastructure code (GitLab CI).
• Observability: Building monitoring for network and virtualization stacks (Prometheus, Grafana, ELK, OpenTelemetry), SLA alerting configuration.
• Hardware: Working with server hardware, implementing high availability, capacity planning.

📚 Your qualifications:

• 4+ years of experience as a DevOps engineer
• Practical experience with Proxmox VM / VmWare / KVM
• Experience administering Kubernetes in production
• Network technologies (NOC)
• Practical experience in configuring and supporting iBGP
• Understanding of Spine-Leaf architecture for inter-data center interaction
• Experience in building fault-tolerant network solutions
• Practical experience with Ceph (distributed storage)
• Infrastructure as Code (Terraform, Ansible, or similar)
• Bash/Python for automation
• Experience building observability stacks
• Understanding metrics for network and virtualization levels
• ELK stack or similar for centralized logging

➕ Nice to have:

• Experience with OpenStack, Ovirt, KVM
• Cisco certification
   

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

We are looking for a skilled Android Developer to join our team for part-time collaboration or per-project involvement. You will work on innovative solutions within the Internet of Things (IoT) domain, including Smart Home, Smart City, and a range of other intelligent automation systems.

Requirements
— 3+ years of commercial mobile development experience
— Strong knowledge of Java and/or Kotlin
— Proficiency with Android SDK
— Solid understanding of Bluetooth SDK and BLE
— Experience integrating with backend services via APIs
— Familiarity with Jetpack
— Experience with SQL / SQLite databases
 

Nice to Have
— Experience with Material Design
— Skills in UI/UX implementation
 

Responsibilities
— Develop and maintain Android applications for BLE and IoT-enabled devices
— Integrate mobile apps with Bluetooth peripherals and backend services
— Collaborate with cross-functional teams to design scalable solutions
— Optimize app performance and ensure code quality
— Participate in feature planning and propose technical improvements
 

We Offer
— Flexible engagement formats — part-time or per-project
— Opportunity to work on cutting-edge IoT solutions
— A collaborative and innovative environment
— Long-term potential for growth and ongoing involvement
— Competitive compensation based on experience and project scope

Send us your CV and let’s talk!

👨‍💻We invite a Junior/Middle Java Developer to join our team for long-term cooperation.  
 
Gransoft develop an international health insurance portal.  
 
Our project has become especially important at this time.  
 
 

▪️Office Location: Uzhhorod or Gdansk 

(our company provides a relocation assistance, expenses reimbursement and accommodation if required)  
 
 

Requirements:  
 
— Strong and confident knowledge of Java, Hibernate, Spring, MySQL

— Experience with any software development 1+ years 
 Experience with Java provides a significant advantage
 
— An intermediate-level proficiency in English: reading, writing and speaking 
 
— Responsible attitude to the tasks and deadlines  
 
— Work from office only  

We offer:  
 
— Interesting and challenging project
 
— Creative and friendly atmosphere 
 
— Our company policy is to welcome your ideas and suggestions 
 
— An international team of experienced Java developers  
 
— Paid vacations and days off during national holidays  
 
— Flexible work schedule  
 
— 8-hour workday  
 
— Office in Uzhhorod or Gdansk 
 
— Paid English language courses
 
— Our company provides a relocation assistance, expenses reimbursement and accommodation if required 
 
 

More details could be given during an interview  
 
Please include your Telegram username in CV

We’re not looking for someone who just “processes payments.”
We’re looking for a PSP Manager who understands the full mechanics and strategy behind payment flows — and can turn transactions into efficiency, savings, and revenue growth.
If you think in terms of routing logic, cascading priorities, conversion rates, and chargeback ratios — and know how to build strong relationships with PSPs while staying compliant — let’s talk.

Personal qualities:

• Attention to detail, analytical mindset.
• Organized, independent, and proactive.
• Flexible and adaptable, able to work effectively in a dynamic environment.
   

What we expect from you:

• 2+ years of experience in payments, finance, or antifraud.
• Knowledge of fraud prevention (including non-3DS transactions).
• Understanding of payment flow architecture, PSP routing, and cascading.
• Strong proficiency in Excel and related analytical tools.
   

Your responsibilities will include::

• Overseeing payment processing and ensuring timely fund withdrawals with full autonomy.
• Analyzing KPIs at all levels with full detail and independently identifying key patterns and trends.
• Collecting, aggregating, and interpreting global reports; maintaining complete awareness of operations and performance trends.
• Investigating suspicious transactions, managing antifraud rules, and preparing analytical reports for management.
• Proactively optimizing payment processes based on data, identifying bottlenecks, and proposing improvements.
• Collaborating with PSPs, customer support, and compliance teams, making decisions independently without constant supervision.
   

What We Offer:

• Work from anywhere: full remote flexibility;
• Flexible working hours so you can stay productive while maintaining work-life balance;
• Growth opportunities: as we scale, you’ll have space to develop your career and grow into a strategic leadership role;
   

If this sounds like you — we’d love to see your CV!
We value initiative, support bold ideas, and believe in working as a team.

We’re looking for a motivated and detail-oriented Assistant to support our Project Manager in daily operational tasks and help with IT system implementation and support (TMS, LMS, CRM, Odoo).

This is an excellent opportunity for someone who wants to grow into a Project Manager, Business Analyst, or Implementation Specialist role in the future.

💼 Responsibilities

• Assist Project Manager with task tracking, documentation, and communication across teams (developers, testers, clients).
• Prepare and update project documentation in Confluence / Google Docs / Odoo Knowledge Base.
• Support IT system users (answer questions, collect bugs, reproduce issues).
• Test new functionality before release and document findings.
• Help configure and implement business systems (TMS, LMS, CRM, Odoo).
• Participate in daily syncs, sprint reviews, and meetings.
• Perform basic data management (imports/exports, Excel/Sheets cleanup).

🧠 Requirements

• Basic understanding of IT systems, software development process, or project management tools.
• Strong communication skills (Ukrainian & English).
• Attention to detail, responsibility, and willingness to learn.
• Experience with any of the following will be a plus:
  • Jira, ClickUp, or Odoo
  • Google Workspace (Docs, Sheets, Drive)
  • Basic SQL or API knowledge
  • Experience in logistics / ERP / CRM systems

🚀 We offer

• Mentorship directly from Project Manager and Implementation Team.
• Real projects — not training tasks.
• Growth path to Junior Project Manager or Implementation Specialist in 6–12 months.
• Flexible schedule and remote-friendly environment.
• Team that values initiative, structure, and improvement.

We’re working in one of the most important sectors for the global economy: maritime shipping. 

Nearly every person is affected by stuff shipping on the seas, whether it’s energy, raw ore, or wind turbines.   But the industry itself is antiquated and archaic, it’s hampered by paperwork and bureaucracy. 

This role sits with our Product Engineering team and involves shipping AI and ML features into production, maintaining those features and models, and working on new models.  You'll be working with and as software engineers to bring models to life for our customers, and also developing prototypes for new features to productionize as well. The types of features are quite broad, but largely fall into three different buckets:

1. "Classical" machine learning - building models and training regressors and classifiers for use in production, including cleaning training data, evaluating and comparing model performance, and monitoring in production.
2. LLMs - using generative AI and LLMs to create agentic workflows for our customers.
3. Statistical modeling - coming up with models that have probabilistic outcomes and confidence intervals related to maritime shipping.

The work might range from reading and comparing documents in multiple languages, classifying entities in image recognition, or even predicting ship operation times. If you’re the sort of person who is intellectually curious, likes statistics, and is excited to put ML and AI models into production then we’d like to hear from you.

Requirements

• Intellectual curiosity and interest in maritime shipping.
• Desire to talk to and get close to customers, end users, developers, designers, product managers, and other stakeholders.
• Minimum 3 years experience in using Scikit-learn and Tensorflow or PyTorth in production.
• Experience using OpenAI or other APIs for LLMs in production.
• Experience in Software Engineering in Python or Typescript.
• Strong knowledge of SQL.
• Strong understanding of statistics.
• Proficiency with CI/CD tools, git, and modern development workflows.
• Experience with AWS, and containerized environments (e.g. Docker, Kubernetes)
• Fluency in English and strong written and verbal communication.
• Excellent analytic skills and attention to detail.

Description:

Deep Knowledge Group, a data-driven investment fund focused on identifying and supporting cutting-edge technology companies, is looking for a Project Manager to join their team. This position requires someone with a strong interest in managing international projects, exceptional problem-solving abilities, and a creative approach to project management. The ideal candidate will play a key role in overseeing the execution of diverse and innovative projects, ensuring they are delivered on time, within scope, and aligned with business goals. If you're passionate about tackling complex challenges and driving impactful projects in a fast-paced, globally distributed environment, this role offers the perfect opportunity to thrive.

Responsibilities:

1. Project Planning and Scheduling:
   • Develop detailed project plans, including timelines, milestones, and resource allocation.
   • Ensure projects are completed within scope, time, and budget constraints.
2. Team Leadership and Coordination:
   • Lead, manage, and motivate project teams.
   • Assign tasks and responsibilities to team members and track their progress.
   • Foster collaboration and effective communication within the team.
3. Stakeholder Management:
   • Act as the primary point of contact between clients, stakeholders, and the project team.
   • Regularly update stakeholders on project progress, risks, and issues.
   • Manage expectations and ensure alignment with business goals.
4. Risk Management:
   • Identify, assess, and mitigate project risks.
   • Proactively resolve any challenges or conflicts that may arise during the project lifecycle.
5. Resource Management:
   • Ensure optimal utilization of resources, including human resources, equipment, and materials.
6. Quality Control:
   • Ensure the deliverables meet quality standards and client expectations.
   • Conduct project reviews and audits to ensure compliance with project specifications.
7. Documentation and Reporting:
   • Maintain comprehensive project documentation, including schedules, progress reports, and meeting minutes.
   • Prepare and present detailed project reports to upper management and stakeholders.
8. Continuous Improvement:
   • Collect feedback from team members and stakeholders to improve future projects.
   • Implement best practices and industry standards in project management.

Requirements:

1. Education:
   • A bachelor's degree in Business Administration, Project Management, Engineering, or a related field.
   • PMP (Project Management Professional) certification or similar credentials preferred.
2. Experience:
   • Proven experience (typically 2+ years) in project management, with a track record of successfully managing complex projects.
3. Skills:
   • Strong leadership and team management skills.
   • Excellent communication and interpersonal skills.
   • Proficiency in project planning, resource management, and risk mitigation.
   • Ability to analyze data and make informed decisions quickly.
4. Technical Skills:
   • Familiarity with relevant software, tools, and technologies related to the industry.
   • Basic understanding of budget management, forecasting, and financial tracking.
5. Personal Attributes:
   • Strong problem-solving skills and attention to detail.
   • Ability to work under pressure and meet deadlines.
   • Highly organized, with excellent time management abilities.
   • Proactive, with a strategic mindset and the ability to anticipate project needs.

About the Role

We are seeking a highly analytical and technically skilled Marketing Operations Lead to drive the efficiency, scalability, and performance of our marketing organization. This role is critical in ensuring that all marketing processes, tools, and systems are optimized to support sustainable lead generation, customer retention, and cross-functional alignment.

The ideal candidate will bring a systems-oriented mindset, deep understanding of marketing technologies, and a strong ability to execute agile frameworks. You will collaborate with multiple departments, implement automation strategies, streamline workflows, and deliver actionable insights that support data-driven decision-making. This is a senior, hands-on role at the intersection of marketing, operations, and technology.
 

Key Responsibilities

Planning & Research

• Evaluate and recommend marketing technologies, tools, and processes for improvement.

• Conduct user research across marketing and business units to gather insights for tool development and process enhancements.

• Map the full customer journey, including all touchpoints and associated technology stacks.

Process Optimization & Development

• Identify operational inefficiencies and implement scalable solutions across departments.

• Lead the development or integration of software tools that enhance marketing workflows.

• Implement and optimize CRM systems and marketing automation workflows.
 

Analytics & Reporting

• Configure and manage marketing analytics platforms for accurate performance tracking.

• Design and maintain automated, real-time reporting systems to support strategy and operations.

• Ensure data reliability and clarity to guide tactical and strategic decisions.
 

Cross-Departmental Collaboration

• Maintain continuous communication with departments to identify and address bottlenecks.

• Align marketing operations with broader organizational processes and goals.

• Coordinate the planning and allocation of internal and external resources.

Knowledge Management & Enablement

• Maintain comprehensive documentation for all marketing tools and systems.

• Develop training materials, user guides, and tutorials to ensure successful adoption of technologies.

• Build and manage a centralized knowledge base for processes and technical assets.
 

Technology & Asset Management

• Oversee marketing infrastructure including domains, hosting, VOIP systems, listings, and access credentials.

• Maintain and monitor system integrations for consistency, compatibility, and efficiency.

• Serve as the primary contact for technology-related marketing issues and resource administration.
 

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

• Proven experience in marketing operations, growth marketing, or technical project management.

• Strong technical proficiency with CRM systems, analytics platforms, and marketing automation tools.

• Experience with agile methodologies and systems thinking.

• Excellent problem-solving skills with the ability to drive projects from concept to completion.

• Deep understanding of marketing performance metrics and growth frameworks (e.g., AAARRR).

• Strong communication and collaboration skills with a proactive, solutions-focused mindset.

We are looking for a Product Marketing Manager to lead the strategy, management, and optimization of our Referral and Affiliate Programs. This role combines growth marketing, partnership management, and product strategy. You will be responsible for scaling our user acquisition through referral and affiliate channels, improving engagement, and ensuring a seamless user experience that drives measurable business growth.

Requirements

• 3+ years of experience in product marketing, growth, or affiliate marketing —preferably within crypto, fintech, or tech startups.
• Proven track record of managing referral or affiliate programs with measurable success.
• Strong analytical and data-driven mindset with experience using analytics and CRM tools (e.g., Google Analytics, Mixpanel, HubSpot, etc.).
• Understanding of crypto market dynamics, blockchain technology, and user acquisition funnels.
• Excellent communication, negotiation, and relationship management skills.
• Ability to work cross-functionally with product, marketing, and data teams.
• Self-motivated, detail-oriented, and comfortable in a fast-paced, dynamic environment.

• English B1
   

  Responsibilities

• Develop and execute the overall referral and affiliate marketing strategy to drive new user acquisition and retention.
• Manage day-to-day operations of the affiliate and referral programs.
• Work closely with product, design, data, and engineering teams to optimize program performance and user experience.
• Identify and onboard new affiliate partners and influencers within the crypto and fintech ecosystem.
• Analyze program metrics and performance data to optimize ROI and scalability.
• Collaborate with product and engineering teams to develop and enhance the technical functionality of the referral program.
• Research market trends and competitor programs to identify new opportunities for innovation.
• Ensure compliance with regulatory requirements and internal brand guidelines.

Currently, we're looking for a results-driven, communicative, and ambitious Sales Development Representative to join our team. As an SDR, you’ll drive success for our clients by engaging with potential customers, generating new business opportunities, and ensuring a steady flow of high-quality appointments.

In this role, you'll be on the front lines of outreach, actively making calls, holding conversations, and building relationships that turn prospects into sales opportunities. You’ll represent clients across various industries, executing outbound strategies and refining your approach to maximize conversions.

In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we’ve transformed into Belkins Group—a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.

Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success.

Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.

What You’ll Do:
 

• Build an omnichannel outreach approach using email, LinkedIn, and phone calls to engage, follow up, and convert prospects into qualified sales appointments; 
• Execute outbound cold calling strategies on clients' behalf;
• Work with businesses from various industries, acting as their representative to generate new business opportunities and nurture sales pipeline through a mix of outbound and inbound prospecting activities;
• Create personalized messages and adapt communication style and pitch based on audience specifics and context; 
• Cultivate relationships with prospects through initial and follow-up communications, including handling objections, to advance opportunities through the sales funnel;
• Analyze weekly and monthly data from observations and statistics to report trends, assess the efficiency of current campaigns, and make actionable strategy suggestions;
• Utilize tools like Reply, HubSpot, Expandi, Zoho, Salesforce, Google Workspace, Outlook, and Calendly to manage outreach and client data efficiently;
• Participate in group calls with American and European clients;
• Stay up to date with the latest outreach trends, methodologies, and techniques;
• Share and implement best practices within the team to continuously improve processes and achieve success.

You’re Our Kind of Person If You:
 

• Communicate effectively and easily build relationships;
• Are fluent in English (written and spoken);
• Can comfortably work across European and US time zones;
• Have experience as an SDR or in a similar client-facing position for at least 2 years;
• Are self-motivated, responsible, and a natural problem solver;
• Are familiar with sales tools, Google Workspace, and various CRM systems;
• Have a talent for building rapport and collaborating with diverse team members;
• Embrace a mindset focused on continuous improvement and growth;
• Enjoy working in a fast-paced, open, and fair environment.

At Belkins, we care deeply about our team members, and we prove it through:

Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.

Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you’re most productive. Our flexible hours help you stay agile and focused.

Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.

Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.

Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.

Global Sync: We align with U.S. holidays to keep our global teams in sync.

Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

The Chief Financial Officer (CFO) is a pivotal executive leadership role responsible for the overall financial health and strategic direction of Belkins and its group of companies. This position encompasses comprehensive oversight of financial planning, analysis, and reporting, while ensuring regulatory compliance and optimizing financial performance. The ideal candidate is a visionary leader with deep knowledge of financial markets, exceptional analytical skills, and a proven track record of driving strategic initiatives.

Since 2017, Belkins has been a leading appointment-setting agency in the United States with a global presence. 

Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent.

We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead sourcing and using tailored, omnichannel acquisition strategies, we turn leads into opportunities. Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.

Scope of Responsibilities:

• Strategic Financial Leadership: Develop and implement financial strategies aligned with company growth objectives. Advise the CEO, board, and executive team on financial planning, capital allocation, and strategic initiatives.
• Business Partnership: Partner with marketing, sales, and operations to maximize profitability and ROI from marketing campaigns, lead generation, and client projects.
• Financial Operations Management: Oversee budgeting, forecasting, financial modeling, and short-/long-term planning across the group and its subsidiaries. Ensure robust financial controls, corporate finance practices, and risk mitigation, while maintaining compliance with US GAAP/IFRS.
• Cash Flow & Reporting: Manage cash flow to ensure liquidity and operational stability. Deliver timely and accurate internal and external reporting, including consolidated reports across multiple business units and jurisdictions (US, UK, Cyprus, Ukraine).
• Stakeholder Engagement: Present financial performance, key metrics, and actionable insights to the board and investors. Build strong relationships with C-level leaders, auditors, banks, investors, regulators, and strategic partners.
• Tax & M&A: Lead tax strategy and compliance across all jurisdictions. Drive M&A activities, including due diligence, deal structuring, and post-merger integration. Oversee the establishment of new legal entities as needed.
• Team Leadership & Digital Transformation: Lead, mentor, and scale a high-performing finance team. Drive finance digital transformation and finance automation to improve efficiency and scalability.
• Investment & Growth Support: Oversee R&D investments, support go-to-market strategies for new products and services, and implement value-based pricing. Manage operations, customer segmentation, and growth strategies.
• Fundraising & Investor Relations: Provide support for fundraising, investor relations, and capital markets activity as required.

The Experience & Skills We Value:

• Education: Master’s degree in Finance, Accounting, Business Administration, or a related field. CPA, ACCA, CFA, or similar professional qualification is preferred.
• Experience: Minimum of 7 years of progressive experience in finance, including at least 3 years in finance leadership roles, with a strong preference for prior experience as a CFO or Group CFO in a high-growth marketing, tech SaaS, or lead generation company, ideally operating in the B2B space.
• Financial Acumen: Strong expertise in financial planning & analysis, financial modeling, and accounting standards (IFRS, US GAAP).
• Multi-Entity Environment: Demonstrated track record in budgeting, forecasting, business intelligence, and reporting for multi-entity, multi-currency environments.
• Industry Metrics: Deep understanding of key marketing/lead generation metrics (CAC, LTV, retention, pipeline, campaign ROI, etc.).
• Desirable Experience: Experience with M&A, due diligence, and integration; experience with finance automation, process improvement, and digital transformation.
• Tools: Experienced user of QuickBooks and Google Sheets for financial management, reporting, and analysis.
• Leadership Skills: Demonstrated ability to lead, inspire, and develop high-performing teams.
• Communication & Business Acumen: Excellent communication, presentation, and stakeholder management skills. Strong business judgment and decision-making capabilities, with the ability to partner effectively with commercial teams to drive growth and profitability.
• Language: Fluent in Ukrainian, Advanced English.

We are seeking an IT Support Specialist (Product Support) to join the team. The primary focus of this role is to support end-users with product-related questions, troubleshoot issues, and ensure a smooth user experience. You will be the first line of support, communicating directly with users and collaborating with Product and Engineering teams to resolve issues quickly and clearly.

Strong English communication skills are essential, as most interactions will be through email, chat, or ticketing systems. You should also have the ability to adapt to different user cultures, particularly the British business context, as many of the company's clients are based in the UK. Experience studying or working in the UK will be a plus.

It’s important to note that most of your internal “clients” will be real estate agency staff, as they are primary product users. This is closer to a B2B2C environment, so prior experience in supporting B2B products or at least a solid understanding of how B2B support differs from B2C will be highly valuable.

Key Responsibilities

• Act as the first point of contact for product support queries from end-users (primarily real estate agencies).
• Provide clear, timely, and professional responses to user inquiries.
• Troubleshoot product issues, escalate when necessary, and track resolution.
• Maintain accurate documentation of issues, solutions, and FAQs.
• Collaborate with Product and Engineering teams to share feedback and improve the user experience.
• Support onboarding of new users by answering product-related questions.
• Contribute to building a knowledge base of support articles and guides.
  Organized

Requirements

• Strong communication skills in fluent English (a must).
• Excellent customer service mindset with empathy and patience.
• Understanding of British business culture and ability to communicate with UK-based clients (experience working or studying in the UK is a strong plus).
• Basic understanding of IT support and troubleshooting (e.g., login issues, connectivity, product use).
• Experience or strong awareness of B2B product support (vs. B2C).
• Organised, detail-oriented, and proactive in solving problems.
• Comfortable working in a remote, fast-paced startup environment.
   

Nice to Have

• Previous experience in product support, IT helpdesk, or customer support.
• Exposure to SaaS products, CRM systems, or property tech platforms.
• Familiarity with tools like Jira, Zendesk, or similar ticketing systems.

This is a fully remote job with the working schedule in the European timezone.

Company offers:

• Competitive salary with the potential for equity options based on performance, recognizing exceptional contributions to the company's integration success.
• Fully remote role – work from anywhere.
• Opportunity to learn and grow within a scaling company.
• Be part of a collaborative, international team.
• Shape the user experience of a fast-growing product.

Frontend developer -middle level

Snowball is a San Francisco and Kyiv-based FinTech startup revolutionising how cryptocurrency investments are made. We're building cutting-edge DeFi solutions that make crypto investing accessible to everyone.

The Role

As a Front-End Developer at Snowball.money, you'll be building the user-facing side of our Web3/DeFi products, translating design and vision into high-performance, elegant, and user-friendly interfaces. You'll collaborate closely with our design and development teams to create intuitive experiences that make our products accessible to everyone.

Responsibilities:

• Develop and maintain performant, modular, and responsive UI components using React and TypeScript
• Build cross-platform experiences with React and React Native
• Work closely with design teams using Figma to implement interfaces
• Implement state management solutions using Zustand
• Optimize the front-end for speed, scalability, and user experience
• Integrate with GraphQL and REST APIs using React Query/TanStack
• Create adaptive designs that work seamlessly across all devices
• Ensure high code quality with testing, documentation, and code reviews
• Participate in Scrum ceremonies and collaborate effectively with the team
• Stay updated with the latest front-end technologies and Web3 developments
• Document new solutions and maintain existing ones
• Adapt structured coding styles for easy review, testing and maintainability of the code
   

Requirements:

• 2+ years of experience in front-end development
• Strong knowledge of React, TypeScript, and component-based architecture
• Experience with Web3 technologies and Move ecosystem(aptos, sui)
• Proficiency with React Query/TanStack for data fetching
• Experience with state management solutions (Zustand preferred)
• Expertise in TailwindCSS for styling and responsive design
• Familiarity with React Native (a plus)
• Experience implementing UI from Figma designs
• Understanding of version control (Git) and Agile workflows (Jira/Confluence)
• Experience with GraphQL (a plus)
• Experience with Vercel deployment workflows
• Experience with Cursor editor (a plus)
• Passion for clean code, performance optimization, and user experience
• English - Intermediate or higher

Our Tech Stack:

• Frontend: React, React Native, TypeScript, TailwindCSS, Zustand, React Query/TanStack
• Design: Figma
• Backend: Node.js, nest.js, prisma, GraphQL, REST API, PostgreSQL
• Cloud: Google Cloud Platform, AWS, Docker, Github Actions, Vercel
• Project Management: Jira, Confluence, Git, Scrum
• Development: Cursor editor

Why Join Us:

• Work on cutting-edge Web3 and DeFi technology
• Flexible remote work environment
• Collaborative team culture focused on innovation
• Opportunity to shape the future of cryptocurrency investing