TrueGroup
TrueGroup provides diverse services to foster broad collaboration with our clients, from thinking through the most winning strategy to other necessary components. This allows us to achieve our goals quickly and with the desired results. Our mission is to empower our partners with diverse services that foster broad collaboration and enable them to accomplish their objectives swiftly and effectively. We are committed to providing innovative solutions and strategic guidance that drive tangible results and deliver exceptional value. By understanding and addressing the unique needs of each, we strive to build long-lasting partnerships based on trust, integrity, and mutual success.
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· 29 views · 3 applications · 15d
VIP Account Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2We are looking for a highly skilled, client-focused VIP Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement...We are looking for a highly skilled, client-focused VIP Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.
HOW YOU WILL MAKE AN IMPACT
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English.
WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym
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· 22 views · 2 applications · 15d
Sales Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving...We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.
HOW YOU WILL MAKE AN IMPACT
- Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
- Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
- Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
- Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
- Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
- Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Experience in sales or account management B2C (iGaming, betting, or entertainment industry preferred).
- Strong persuasive communication and negotiation skills.
- Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
- Target-driven, self-motivated, and able to work under pressure.
- Fluency in English.
WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
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· 93 views · 10 applications · 6d
Creative Manager
Full Remote · Countries of Europe or Ukraine · Product · 0.5 years of experience · English - A2We are looking for a creative, detail-oriented Creative Manager who can confidently lead the full cycle of producing marketing materials—from shaping clear briefs for copywriters and designers to ensuring the final deliverables meet brand standards. This...We are looking for a creative, detail-oriented Creative Manager who can confidently lead the full cycle of producing marketing materials—from shaping clear briefs for copywriters and designers to ensuring the final deliverables meet brand standards. This person should be skilled in task management tools, capable of creating copy and simple designs, analyzing competitors, developing content plans, and selecting relevant news hooks. A strong understanding of email communication, user behavior, push notifications, and pop-ups is essential, along with the ability to adapt creatives to different GEOs and audiences.
HOW YOU WILL MAKE AN IMPACT:
- Clearly and accurately formulate briefs for copywriters and designers.
- Manage tasks using project and task-tracking tools (Jira, Trello, Notion, etc.).
- Create copy and basic design materials when needed.
- Work with brand guidelines and ensure all creatives follow brand visual standards.
- Lead tasks from initial brief to final delivery, ensuring quality and consistency.
- Conduct competitive analysis (creatives, offers, design approaches, positioning).
- Develop content plans for various channels.
- Identify and select relevant global and local news hooks tailored to specific GEOs.
- Understand email as a communication tool: email structure, the impact of subject lines and preheaders on open rates.
- Analyze user behavior within emails, including scrolling patterns, clicks, and reactions to CTAs.
- Understand how push notifications work: browser/mobile triggers, timing, behavioral factors, and format limitations (short text, instant call-to-action).
- Understand the logic and purpose of pop-ups: short on-site messages that appear over existing content, their structure (text, button, image), and user interaction mechanics.
WHAT WILL HELP YOU SUCCEED IN THE ROLE:
- Strong communication skills and the ability to convert ideas into clear, actionable briefs.
- Experience working in task management systems.
- Hands-on experience in copywriting and basic graphic design.
- Ability to maintain brand consistency across all creative materials.
- Strong project ownership skills with the ability to manage tasks end-to-end.
- Analytical mindset and experience conducting competitive research.
- Experience developing content calendars and creative strategies.
- Understanding of user behavior across email, push notifications, and website pop-ups.
- Ability to adapt creative approaches to different GEOs and cultural contexts.
HOW WE WILL KEEP YOU SMILING:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
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· 75 views · 15 applications · 14d
Payment / KYC Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B1We are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC...We are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC documentation, performing basic account checks, and monitoring transactions to reduce fraud and operational risks. This position requires a detail-oriented specialist who is comfortable working with internal systems, handling high transaction volumes, and working in day and night shifts.
HOW YOU WILL MAKE AN IMPACT:
- Oversee daily payment and payout operations in accordance with internal procedures and SLAs
- Request, review, and verify customer KYC documents (identity, proof of address, etc.)
- Ensure all customer documentation complies with internal policies and regulatory standards
- Perform basic account checks and validations
- Process client transactions accurately and on time
- Investigate and resolve payment- and KYC-related issues
- Escalate complex or suspicious cases to compliance or risk teams when required
- Monitor transactions for signs of fraud or unusual activity
- Ensure customer records are complete, accurate, and securely stored
- Work with internal systems and tools for payments and verification
- Support internal teams with payment- and KYC-related inquiries
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- At least 1 year of relevant experience in payment operations, KYC, risk, AML, or related back-office roles
- Understanding of payment processes, transaction flows, and basic risk checks
- Familiarity with KYC procedures and document verification
- Strong attention to detail and accuracy
- Ability to work under pressure and handle routine operational tasks
- Willingness and ability to work 12-hour day and night shifts on a 2/2 rotation schedule
- Good organizational and time-management skills
- Team player with a responsible and proactive attitude
- English level B1 or higher
HOW WE WILL KEEP YOU SMILING
- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
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· 90 views · 16 applications · 14d
Payment / KYC Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - NoneWe are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC...We are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC documentation, performing basic account checks, and monitoring transactions to reduce fraud and operational risks. This position requires a detail-oriented specialist who is comfortable working with internal systems, handling high transaction volumes, and working in day and night shifts.
HOW YOU WILL MAKE AN IMPACT:
- Oversee daily payment and payout operations in accordance with internal procedures and SLAs
- Request, review, and verify customer KYC documents (identity, proof of address, etc.)
- Ensure all customer documentation complies with internal policies and regulatory standards
- Perform basic account checks and validations
- Process client transactions accurately and on time
- Investigate and resolve payment- and KYC-related issues
- Escalate complex or suspicious cases to compliance or risk teams when required
- Monitor transactions for signs of fraud or unusual activity
- Ensure customer records are complete, accurate, and securely stored
- Work with internal systems and tools for payments and verification
- Support internal teams with payment- and KYC-related inquiries
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- At least 1 year of relevant experience in payment operations, KYC, risk, AML, or related back-office roles
- Understanding of payment processes, transaction flows, and basic risk checks
- Familiarity with KYC procedures and document verification
- Strong attention to detail and accuracy
- Ability to work under pressure and handle routine operational tasks
- Willingness and ability to work 12-hour day and night shifts on a 2/2 rotation schedule
- Good organizational and time-management skills
- Team player with a responsible and proactive attitude
- English level B1 or higher
HOW WE WILL KEEP YOU SMILING
- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
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· 89 views · 22 applications · 8d
Payment / KYC Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B1We are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC...We are looking for a Payment / KYC Manager who will be responsible for daily payment operations, client verification, and ensuring compliance with internal policies and regulatory requirements. The role involves processing payouts, verifying KYC documentation, performing basic account checks, and monitoring transactions to reduce fraud and operational risks. This position requires a detail-oriented specialist who is comfortable working with internal systems, handling high transaction volumes, and working in day and night shifts.
HOW YOU WILL MAKE AN IMPACT:
- Oversee daily payment and payout operations in accordance with internal procedures and SLAs
- Request, review, and verify customer KYC documents (identity, proof of address, etc.)
- Ensure all customer documentation complies with internal policies and regulatory standards
- Perform basic account checks and validations
- Process client transactions accurately and on time
- Investigate and resolve payment- and KYC-related issues
- Escalate complex or suspicious cases to compliance or risk teams when required
- Monitor transactions for signs of fraud or unusual activity
- Ensure customer records are complete, accurate, and securely stored
- Work with internal systems and tools for payments and verification
- Support internal teams with payment- and KYC-related inquiries
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- At least 1 year of relevant experience in payment operations, KYC, risk, AML, or related back-office roles ( in IGaming is a must)
- Understanding of payment processes, transaction flows, and basic risk checks
- Familiarity with KYC procedures and document verification
- Strong attention to detail and accuracy
- Ability to work under pressure and handle routine operational tasks
- Willingness and ability to work 12-hour day and night shifts on a 2/2 rotation schedule
- Good organizational and time-management skills
- Team player with a responsible and proactive attitude
- English level B1 or higher
HOW WE WILL KEEP YOU SMILING
- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
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· 14 views · 5 applications · 7d
VIP Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive...We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
HOW YOU WILL MAKE AN IMPACT:
- Provide personalized support via chat, email, phone, and messengers to VIP clients
- Resolve complex issues related to payments, bonuses, verification, and gameplay
- Build and maintain trusted long-term relationships with high-value players
- Conduct proactive outreach and regular check-ins to ensure client satisfaction
- Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
- Share client insights to improve products and processes
- Coordinate special requests and custom solutions for VIP players
- Monitor daily player activity and gaming patterns of VIP clients
- Identify at-risk players and implement retention strategies
- Offer personalized bonuses and promotional campaigns
- Celebrate player milestones and significant events
- Ensure strict adherence to internal policies and procedures
- Track key metrics including retention rates, satisfaction scores, and response times
WHAT WILL HELP YOU SUCCEED IN THE ROLE:
- Excellent communication skills (written and verbal) in English; additional languages are a plus
- Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
- Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
- Relationship-building expertise and a proactive approach to customer engagement
- Deep understanding of customer behavior, especially in high-value segments
- Ability to analyze player activity data and identify trends, opportunities, and risks
- Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
- Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
- Attention to detail and a high level of organization
- Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
- Willingness to work shifts and be available outside standard hours for VIP client needs
WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
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· 57 views · 9 applications · 7d
Customer Support Agent
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be...We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
HOW YOU WILL MAKE AN IMPACT
- Provide professional and timely support to users via live chat and email
- Handle player inquiries, complaints, and requests with empathy and accuracy
- Escalate complex or sensitive cases to the relevant departments
- Ensure compliance with internal quality standards and communication guidelines
- Maintain up-to-date knowledge of games, promotions, and internal procedures
- Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Previous experience in Customer Support and IGaming is a must
- Excellent written skills in English (B2+)
- Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
- Strong multitasking skills and attention to details
- Ability to work both independently and as part of a team
- Passion for providing high-quality customer service in a fast-paced environment
WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
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· 36 views · 5 applications · 7d
VIP Account Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement...We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.
HOW YOU WILL MAKE AN IMPACT
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English.
WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
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· 72 views · 16 applications · 7d
Customer Support Specialist (iGaming)
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B2We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to...We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.
HOW YOU WILL MAKE AN IMPACT:
- Providing customer support via live chat and email
- Handling players’ inquiries, requests, and complaints
- Identifying complex or sensitive cases and escalating them to the relevant departments
- Ensuring compliance with internal quality standards and communication guidelines
- Working according to the assigned schedule and meeting individual KPIs
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
- Written English proficiency at B2 level or higher
- Willingness to work shift schedules, including night shifts, weekends, and public holidays
- Ability to stay focused in a multitasking environment
- Strong attention to detail and strict adherence to instructions
HOW WE WILL KEEP YOU SMILING
- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
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· 14 views · 4 applications · 7d
Sales Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - C1We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving...We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.
HOW YOU WILL MAKE AN IMPACT
- Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
- Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
- Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
- Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
- Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
- Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
- Strong persuasive communication and negotiation skills.
- Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
- Target-driven, self-motivated, and able to work under pressure.
- Fluency in English.
WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
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· 73 views · 6 applications · 3d
Senior Product Manager
Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · English - B2We are looking for an experienced Senior Product Manager to lead product strategy and drive the development of high-impact features. In this role, you will be responsible for shaping the product vision, coordinating cross-functional teams, and ensuring...We are looking for an experienced Senior Product Manager to lead product strategy and drive the development of high-impact features. In this role, you will be responsible for shaping the product vision, coordinating cross-functional teams, and ensuring continuous product growth based on data and user needs.
HOW YOU WILL MAKE AN IMPACT:
- Develop and manage product strategy: define product vision, build and maintain the product roadmap, and prioritize initiatives based on business goals.
- Gather and analyze user and market requirements: conduct market research, analyze player behavior, and collaborate closely with the customer support team to understand user needs and pain points.
- Work closely with the development team: define and prioritize tasks, oversee implementation, participate in testing, and support feature releases.
- Evaluate product performance: analyze key product metrics, collect user feedback, and adjust the product strategy accordingly.
- Manage the full product lifecycle: from ideation and concept validation to launch and post-release support.
- Coordinate cross-functional teams: collaborate with designers, developers, marketers, and other stakeholders involved in product development.
- Project management: plan timelines and resources, track progress, manage risks, and ensure on-time delivery of product initiatives.
WHAT WILL HELP YOU SUCCEED IN THE ROLE:
- 3+ years of experience as a Product Manager in the gambling / betting industry;
- Deep understanding of key casino metrics (GGR, NGR, RTP, RR, C2R/R2D, LTV, Bonus Cost/Rate), bonus mechanics, and industry trends;
- Proven experience in developing and implementing product strategies and roadmaps;
- Strong analytical skills and strategic thinking;
- Experience in successful product launches;
- Leadership skills and experience managing teams;
- Ability to work effectively with cross-functional teams and senior management;
- English — confident level (spoken and written), Ukrainian — fluent.
HOW WE WILL KEEP YOU SMILING:
- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.