Adopy

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: German language. 

Job Details:

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position of Junior Dealer/Risk Monitoring Manager.

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop).

Working Hours: Monday to Friday, 9 hours per day, Weekly Shifts 07:00-16:00, 09:00 – 18:00, 15:00-00:00
Vacation - unpaid.

Main Responsibilities 
•    Daily management and monitoring of the Trading Platforms to ensure their smooth operation 
•    Performing routine monitoring tasks to ascertain system performance
•    Reviewing client accounts upon requests relating to trading activity and/or platform performance and providing resolution for such inquiries 
•    Execution of client orders and assisting clients with inquiries in line with company policy and procedures
•    Responsible for running complex reporting and its analysis as required by company management 
•    Answering tickets in company’s systems.

Main Requirements 
•    Bachelor's degree in mathematics, Economics, Finance or any other relevant field (advantage)
•    Previous work experience in a similar role and especially in dealing room (advantage)
•    Good knowledge of Microsoft Excel (advantage)
•    B2+ English, both oral and written (must)

For more details, we can discuss via phone call or online interview.