Adopy

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: German language. 

Job Details:

Employment Type: Unofficial employment
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

We are seeking a detail-oriented and reliable individual to join our Disputes Team as a Junior Dispute Resolution Specialist. In this role, you will assist with handling chargebacks and other dispute-related tasks. This entry-level position is ideal for someone looking to gain hands-on experience in a dynamic and supportive environment.

Responsibilities:

• Support the team in processing chargebacks and managing dispute cases.
• Communicate with internal and external stakeholders in English.
• Maintain accurate records of cases and outcomes.
• Learn and apply internal procedures for dispute management.
  
  Job Requirements
• Basic computer skills (ability to use standard software applications).
• Willingness to learn and adapt to new processes.
• Verbal and written communication skills in English, B1-B2 level
• Efficient and strong detail oriented
• Knowledge regarding how CRM works and how is linked with client transactions will be considered as an advantage
• Exceptional time-management and organizational skills
• Ability to work both independently and as a part of a team

What we offer:

Payment will be on crypto currency wallet.

Shifts - Monday - Friday: 
9am - 6pm
10аm - 7рm

Vacation - unpaid

Location: Ukraine

Equipment: Yes

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: English language. 

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop and headset).

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.