Jobs at Djinni

We're Drivee AI, an AI sales company in the automotive space. We're looking for an experienced appointment setter who actually knows how to book meetings and isn't afraid to work.

This Isn't Entry-Level:

We need someone who's done this before—proven results, not promises. If you've spent years making calls, overcoming objections, and booking qualified demos, this is for you.

What You'll Actually Do:

· Make 100+ cold calls daily to dealership owners and managers
· Get past gatekeepers, have real conversations, book 15-min demos
· Log everything in our CRM, follow up with prospects
· Hit your numbers consistently
· Watch the AE close what you booked (you'll see the results)

Who You Are:

✓ 3+ years of B2B cold calling or SDR experience (you know your stuff)
✓ You consistently book qualified meetings (show us your numbers)
✓ English fluent and professional on calls (no accent discrimination—just professional)
✓ You work during U.S. business hours comfortably
✓ Strong internet, organized, and driven by results

Your Compensation:

Base pay + commission per booking. Top performers consistently make $3-4k+ monthly. Long-term growth opportunity as we scale.

What We Need From You:

· Your resume
· 2-min voice message or Loom: Tell us about your biggest month booking meetings (numbers matter)
· Your average monthly KPIs from a previous role
· If you have it: A manager reference or email from a past employer confirming your results

Why Send All That?

Because we're serious about hiring experienced pros, and you should be serious about proving you're one. This filters out noise and means everyone who gets hired is legit.

Apply:
Please send us a message here and we will tell you what the next steps are .

Dynamica Labs invites a Junior Customer Success Manager /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working as Dev, QA, IT BA, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education(in technical or IT field)
  
      WOULD BE A PLUS: 
• Experience working in an IT company 
• Experience as a PM or project management courses 
  Experience working with CRM/ERP systems
  
   BENEFITS:  
• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

​About the Client

​Our client is a fast-growing, U.S.-based digital product and subscription company serving the North American market. We are looking for a versatile, hands-on Paid Social & Creative Specialist on a part-time basis to produce ad creatives, edit short-form video content, and manage paid acquisition campaigns across Meta (Facebook & Instagram) and LinkedIn.

​About the Role

​This is a 100% hands-on, execution-focused role—not a high-level managerial or purely strategic position. We are not looking for someone who only writes creative briefs for external designers or video editors; we need a practical doer who enjoys rolling up their sleeves to chop raw video footage, add engaging subtitles, assemble high-converting ad creatives, and run paid campaigns across Meta and LinkedIn from start to finish.

​Important Note on Collaboration: We value ego-free teamwork and strong alignment with client goals. We are looking for an attentive, adaptable specialist who truly listens to client feedback, understands the brand's direction, and translates business requests into effective ads—rather than pushing a rigid personal agenda.

​Key Responsibilities

• ​Hands-On Video Chopping & Ad Production: Take raw video footage and transform it into dynamic, scroll-stopping short-form video ads (Reels, Stories, Meta Feed, and LinkedIn Video Ads)—cutting, pacing, formatting aspect ratios, and adding clean, accurate English subtitles.
• ​Static & Motion Ad Creation: Design and iterate static and simple motion creatives (carousels, banners, single-image ads, hooks) tailored to each platform's style using Canva, Figma, or CapCut.
• ​Meta & LinkedIn Campaign Management: Set up, launch, monitor, and optimize paid campaigns in Meta Ads Manager and LinkedIn Campaign Manager targeting U.S. audiences.
• ​Creative Testing & Iteration: Rapidly test different video hooks, visual angles, headlines, and ad copy based on client feedback and campaign performance data.
• ​Audience & Funnel Tracking: Manage custom/lookalike audiences, matched audiences on LinkedIn, retargeting, and conversion tracking (Meta Pixel / CAPI, LinkedIn Insight Tag) to maintain healthy CPA and ROAS.
• ​Clear Reporting & Alignment: Track daily/weekly ad metrics across both platforms and participate in regular syncs with the client to review results, take feedback, and align on next creative batches.

​Schedule & Availability

• ​Part-Time Workload: Approximately 15–20 hours per week, with flexibility in how you distribute creative production and campaign management tasks.
• ​U.S. Overlap: Availability during afternoon/evening hours (EET/CET) to coordinate smoothly with U.S. business hours.
• ​Mandatory Syncs: Regular video check-ins with the client and team to review creative drafts, discuss campaign performance, and align on priorities.

​

Requirements

​1. Hands-On Creative & Technical Skills

• ​Video Editing & Subtitling: Practical proficiency in video editing tools (CapCut, Premiere Pro, Descript, or similar) to chop raw videos, tighten pacing, and create crisp, native-looking captions.
• ​Proven Meta & LinkedIn Ads Experience: 2+ years of hands-on experience running and optimizing paid campaigns in Meta Ads Manager and LinkedIn Campaign Manager for U.S. or Tier-1 markets.
• ​Visual Design: Confidence in Canva or Figma to assemble clean static ads and creative variations for both platforms without relying on a separate design team.
• ​Tracking Fundamentals: Solid working knowledge of Meta Pixel, LinkedIn Insight Tag, custom conversions, and campaign analytics.

​2. Mindset & Soft Skills (Must-Haves)

• ​Active Listener & Client-Aligned: High emotional intelligence; you listen carefully to what the client wants, accept feedback constructively, and execute iterations quickly without ego or friction.
• ​Execution Over Delegation: You genuinely enjoy making creatives and chopping videos yourself, rather than managing large budgets from afar or delegating production.
• ​Proactive & Responsive: Alive, engaged, and communicative—you bring fresh creative ideas to the table while staying strictly aligned with the client's core goals.
• ​English Proficiency: Upper-Intermediate / Advanced written and spoken English—capable of writing natural U.S. ad copy, proofreading subtitles accurately, and communicating clearly on client calls.

​What We Offer

• ​Stable, Long-Term Part-Time Collaboration: A reliable ongoing engagement with a dynamic U.S. company.
• ​Flexible Remote Setup: Work from home (Ukraine/Europe) or from our offices in Ukraine or Poland (Wrocław).
• ​Competitive Part-Time Compensation: Fair hourly rate or fixed monthly retainer aligned with your workload and experience.

​Ready to chop great videos, build crisp creatives, and run Meta & LinkedIn campaigns in close partnership with the client? We look forward to your application!

Product: High-volume e-commerce (US / Canada)
Format: Remote, full-time
Timezone:  Los Angeles time (PST / PT)

About the role

We are looking for a Growth Marketing Manager who owns revenue growth, not just traffic.
This role is about scaling performance channels, improving unit economics, and driving profit, not brand awareness experiments.

 Responsibilities

• Own and scale paid acquisition channels (Google Ads, Bing, Meta)
• Manage CAC, ROAS, contribution margin
• Build and optimize funnels, landing pages, CRO
• Run structured A/B tests (ads, pages, offers)
• Work closely with Product, Dev, Analytics
• Analyze performance and make fast, data-driven decisions

• Prepare forecasts, reports, and growth hypotheses

   

 Requirements

• 3+ years in performance / growth marketing
• Strong hands-on experience with Google Ads (mandatory)
• Deep understanding of CAC, ROAS, funnels, LTV
• Experience in e-commerce
• Analytical mindset (numbers > opinions)

• Ownership, speed, accountability

   

 Not a fit if:

• you focus only on creatives / content
• you need long approvals and bureaucracy

• you don’t own results end-to-end

   

 Nice to have

• CRO & funnel optimization experience
• A/B testing frameworks
• Attribution & analytics (GA, dashboards)

• Scaling during peak seasons (sales, holidays)

   

 What we offer

• Remote, long-term cooperation
• Fast decision-making, no micromanagement
• Real impact on revenue
• Strong product + tech team

We are looking for a Social Media & Marketing Strategist who has already helped visual artists, ideally painters, build their audience and sell original works and prints online.

You will work directly with an independent artist and take ownership of the marketing side, so that the artist can focus on painting.

What you will do

• Develop a social media and marketing strategy for the artist's brand, focused on Instagram and other channels relevant to the art market
• Define positioning, target collectors and a content plan, and turn studio work, finished paintings and the creative process into engaging content
• Build and optimise the sales funnel for originals, prints and commissions, including an online shop or art marketplaces
• Set up and run paid campaigns and newsletters where they make sense
• Track reach, engagement, inquiries and sales, and adjust the strategy based on the data

What we expect

• 3+ years of experience in SMM or marketing strategy
• Proven experience with artists, galleries, art studios or other art and creative brands, with examples of results (audience growth, inquiries, sales)
• Strong understanding of how art is sold online
• Good feel for visual storytelling and aesthetics
• Ukrainian and English at C1 level or higher
• German is a plus but not required

What we offer

• Part-time, fully remote collaboration
• Direct work with the artist and a lot of creative freedom
• A long-term collaboration if we are a good match

Please include a short portfolio or case study from your work with artists in your application.

We are a fast‑growing iGaming product operating across Tier‑1 markets and serving millions of users worldwide. Our team combines deep industry expertise, years of hands‑on experience, and a strong professional network - making us ambitious, highly capable, and ready to scale. We are looking for a Customer Support Agent who can deliver world‑class customer service, resolve complex issues, and ensure a seamless player experience.

Key Responsibilities:

• Handle customer inquiries via chat, email, and ticketing systems.

• Resolve account, payment, bonus, and gameplay‑related issues within SLA.

• Escalate technical or product‑related cases to relevant teams.

• Track and document bugs, feature requests, and user feedback.

• Maintain high customer satisfaction scores (CSAT, NPS).

• Contribute to continuous improvement of support processes.

Requirements:

• 1+ years of experience in customer support in iGaming.

• Strong communication skills and ability to work under pressure.

• English proficiency at B2+ level (mandatory); additional languages are a plus.

• Experience with ticketing systems (Zendesk, Freshdesk, Jira Service Desk).

• Understanding of iGaming products and user experience.

• Proactive, detail‑oriented, and solution‑driven mindset.

We offer:

• Work in an international Tier‑1 iGaming environment.

• Remote work format with flexible schedule.

• Opportunities for professional growth and skill development.

• Collaborative, multicultural team atmosphere.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Product Manager! 

Requirements
 Experience in Product Management: 
- At least 2 years of experience as a Product Manager for an iGaming product
- Experience managing the full product lifecycle: research → hypothesis → prioritization → development → launch → results evaluation.
- Strong prioritization skills: the ability to work with limited resources and select tasks with the greatest expected impact.
- Ability to write clear product requirements, user stories, and acceptance criteria
- Skill in identifying and resolving edge cases
- Skill in working with prototypes and evaluating user interface usability.
- Experience working with Jira or a similar tool, documentation, and Figma. 

Experience in analytics:
- Proficiency with spreadsheets, BI, and product analytics systems
- Knowledge of key metrics and costs such as GGR, NGR, RTP, house edge, volatility, bonus cost, wagering, and provider fees—including what they consist of and how they are calculated
- Understanding of retention, churn, conversion, ARPU/ARPPU, LTV, and the profitability of bonus mechanics.
- Ability to distinguish changes in metrics caused by the product itself from those influenced by traffic, seasonality, high rollers, and fluctuations in game outcomes. 

Will be a plus

- Experience working in the payments sector.
- Experience working across multiple regions, currencies, and languages.
- Experience developing game lobbies, recommendations, or search features.
- Experience launching loyalty programs and bonus mechanics.

Responsibilities 
- Be responsible for the product metrics of your business unit.
- Create and develop the business unit’s roadmap. Identify growth opportunities, evaluate initiatives, and prioritize the backlog.
- Translate business goals into product initiatives and measurable outcomes.
- Conduct discovery activities, including user interviews, process analysis, user flow analysis, and competitive analysis.
- Formulate, validate, evaluate, and prioritize product hypotheses.
- Oversee delivery: ensure release deadlines are met and communicate changes in the delivery schedule.
- Monitor product metrics and identify opportunities for improvement.
Collaborate with cross-functional teams (Dev, CRM, Design, Analytics) to execute tasks.

Our benefits to you

- Paid annual leave.

- Paid days off.

- RedCore TEAM corporate gamification system.

- Annual corporate events for employees.

- Reimbursement of business travel expenses.

- Flexible working format and start time.

- Employee learning and development system.

- Mentoring program.

- Overtime compensation.

- Referral program with a cash bonus.

- Corporate psychologist.

- Cafeteria benefit system: sports, insurance, language learning (depends on region)

We are the creators of a new fintech era!

Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
 

We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
 

The future of Web3 starts with you — join us as a Senior Talent Manager!
 

Requirements

— 3+ years of experience in Talent Management, HR Business Partnering, People Development, Organizational Development, or a similar HR role.

— Practical experience with at least several of the following areas: talent reviews, HiPo programs, succession planning, backup planning, retention, internal mobility, or employee development.

— Experience coordinating HR processes involving managers and multiple stakeholder groups.

— Strong understanding of talent assessment and development principles.

— Ability to work with HR data, KPIs, dashboards, and management reporting.

— Experience preparing structured reports, presentations, recommendations, and process documentation.

— Ability to facilitate calibration discussions and challenge decisions constructively.

— Strong project coordination and follow-up skills.

— Ability to manage several parallel projects and work with changing priorities.

— Strong attention to detail and data accuracy.

— Confident English for business communication, documentation, and meetings.

— Experience in an international, technology, fintech, or rapidly changing environment would be an advantage.

— Communication: Confident business English and experience working in international/fast-paced environments.

Responsibilities
— HiPo & Key People Management: Lead the design of methodologies, diagnostics, calibration sessions, and the continuous validation of our Talent Map and Key Position lists.

— Succession & Retention: Drive “Ready Now” backup planning for critical roles, HiPo employees, and leadership, while implementing proactive retention strategies based on root cause analysis of turnover.

— Analytics & Reporting: Own the Talent Management dashboard; transform data on mobility, retention, and succession into actionable insights that drive leadership decision-making.

— Leadership & Team Enablement: Support managers and People Partners with tools and guidance on talent development and succession; provide PDP advisory upon request to ensure business-aligned growth.

— Program Development: Partner with L&D to evolve our Manager Enablement programs, ensuring they reflect real-world talent management needs and best practices.

— Strategic Alignment: Present insights and formalize action plans through regular review meetings with key stakeholders.

— Process Optimization: Drive continuous improvement of talent management methodologies, identifying risks and gaps to ensure our framework remains agile and scalable.
 

Working terms

Immerse yourself in Crypto & Web3:

• Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:

• Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:

• Gain unique experience and be part of global transformations.

Drive Innovations:

• Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:

• Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:

• Modern equipment.
• Comfortable working conditions, and an inspiring environment to help you thrive.
• 24 calendar days of paid leave.
• Additional days off for national holidays.
   

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!

 

  Let’s Build the Future Together!
 

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Our Security team is looking for a Product Security Engineer to strengthen the security of products across the entire software development lifecycle. The focus of the role is security automation and tooling: embedding security checks into CI/CD pipelines, making them reliable and developer-friendly, and ensuring that identified risks are owned and remediated.

This is a hands-on engineering position with direct influence on how product security controls are designed, rolled out and maintained. The role involves close collaboration with AppSec, Cloud Security, DevOps, Platform and product engineering teams.

Responsibilities

• Integration and maintenance of SAST, SCA and secrets scanning across CI/CD pipelines and developer workflows
• Development of reusable security integrations and rules as code, including cloud configuration checks in collaboration with Cloud Security and DevOps
• Safe rollout of security controls together with pipeline owners and tracking of security coverage across products and pipelines
• Tuning of scanner rules and configurations to reduce false positives and provide actionable feedback to engineering teams, without masking real risks
• Troubleshooting of failed scans and broken integrations, timely restoration of controls and escalation of blockers
• Automation of the vulnerability management workflow: collection, deduplication, ticket creation and status tracking, ensuring every High finding has an owner and a due date
• Collaboration with AppSec and development teams on finding validation, remediation guidance and conversion of recurring issues into automated checks
• Proposals for new security gates, tools and improvements to exception handling
• Maintenance of runbooks, coverage reports and documentation, as well as knowledge sharing across teams

Requirements

• 3+ years of hands-on experience in DevSecOps, Product Security or Security Engineering roles
• Strong knowledge of Git workflows and CI/CD pipelines, including design of reusable integrations, investigation of failed jobs and assessment of change impact on delivery
• Practical experience configuring and tuning SAST, SCA and secrets scanning tools, as well as routing results to responsible teams
• Solid automation skills in Python, Bash, Go or a similar language, including API integrations
• Experience implementing security checks or policies as code, with version control, testing and controlled rollouts
• Hands-on experience securing and hardening environments across major cloud providers, including automated compliance checks
• Working knowledge of Linux and containerized build environments: permissions, credentials, logs
• Solid understanding of application, dependency and exposed-secret risks; ability to distinguish a tool failure from a security finding and identify cases requiring specialist review
• Strong ownership, problem-solving and cross-functional communication skills
• Intermediate English or higher
• Fluent Ukrainian

Nice to have

• Experience with AWS
• GitLab CI/CD security integrations
• Terraform or Kubernetes security checks
• Software supply-chain security: SBOMs, artifact signing, build provenance
• DAST integration or use of AI-assisted tools in security automation with appropriate review
• Background in fintech, trading, payments or other security-sensitive product environments

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical budget
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are seeking a Head of Enterprise & Cloud Security to lead and develop our security operations across cloud, network, identity, endpoint, and data domains. In this role, you will design and enforce security protocols in a hybrid environment, lead a team of security engineers, promote a cloud-first approach, and report on enterprise security metrics
 

Responsibilities

• Shape and oversee the infrastructure and cloud security strategy, reporting directly to the CISO
• Hire, lead, mentor, and develop security engineers and team leads
• Define and enforce enterprise security guardrails, approving low/medium-risk platform exceptions
• Manage and lead CSPM/CNAPP/CWPP, WAF, DNS security, and IaC scanning across cloud environments
• Collaborate with Platform and SRE teams to manage cloud IAM and security-group guardrails
• Enhance and manage endpoint security across managed devices, including hardening and telemetry health
• Own data security and cryptography controls, including KMS, secrets management, PKI, and certificate lifecycle
• Track, analyze, and report enterprise security metrics

Requirements

• Proven experience in leading security engineers and managing teams
• Hands-on experience in cybersecurity engineering
• Strong experience in securing on-premises infrastructure in an enterprise environment
• Experience with any major cloud provider
• Proficiency in cloud and network security, including CSPM/CNAPP/CWPP tools, WAF, DNS security, and IaC scanning
• Experience with EDR/XDR and MDM solutions
• Understanding of identity and access management, including cloud IAM and security-group guardrails
• Experience with KMS, secrets management, PKI, and certificate management
• Ability to enforce security controls without hindering delivery for Platform/SRE/DevOps teams

Will be a plus

• Experience in building or maturing an infrastructure/cloud security function from an early stage
• Background in fintech, brokerage, trading platforms, payments, or regulated environments
• Knowledge of Kubernetes/container security and cloud-native architectures
• Exposure to SOC 2, ISO 27001, or DORA compliance frameworks
• Familiarity with security tools such as Wiz, Panorama, Elastic Defender, Entra, or CyberArk

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical budget
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Company: Lightning Staff
Location: Remote
Employment: Full-time, B2B

About the Role

Lightning Staff is looking for an experienced Senior Java Developer for potential collaboration on international enterprise projects.

We are interested in engineers who can take ownership of backend development, work with complex integrations, optimize application performance, and contribute to frontend development when needed.

Requirements

• 5+ years of commercial experience with Java
• Strong knowledge of Java 11/17, Spring Framework and Spring Boot
• Experience with microservices architecture and REST APIs
• Hands-on experience with Oracle Database and SQL
• Good understanding of JVM internals, garbage collection and memory management
• Experience with performance profiling, heap dumps and application optimization
• Practical experience with React
• Strong unit testing skills (JUnit, Mockito)
• Experience with Git, Docker and CI/CD
• English: Upper-Intermediate (B2) or higher
• Ability to work independently and take ownership of technical tasks

Nice to Have

• Experience with high-load enterprise applications
• Kafka or RabbitMQ
• Kubernetes
• Monitoring tools (Prometheus, Grafana)
• Java Flight Recorder (JFR)

Responsibilities

• Develop and maintain Java/Spring Boot applications
• Design and implement REST APIs and integrations
• Investigate performance bottlenecks and optimize JVM applications
• Write unit tests and maintain code quality
• Contribute to React-based UI components when required
• Participate in architecture discussions and code reviews
• Collaborate with international engineering teams

What We Offer

• Remote collaboration
• B2B contract
• Opportunities to work on international projects
• Flexible working arrangements depending on the project
• Technical challenges and professional growth

Executive Assistant to COO

We are seeking a detail-oriented and results-driven Executive Assistant to work closely with our Chief Operating Officer (COO) and support the effective execution of company-wide priorities.
 

This position goes beyond traditional administrative assistance. You will help transform strategic decisions into structured action plans, coordinate execution across teams, and maintain a clear overview of key operational activities. Your role will be to ensure that important tasks move forward, potential issues are identified early, and the COO has the information needed to make timely decisions.
 

What You'll Be Responsible For:

Executive Coordination & Time Management

• Oversee the COO's schedule, organize meetings, and ensure their time is aligned with the company's most important priorities.
• Prepare meeting agendas and relevant materials, capture key decisions, and maintain ownership of follow-up activities.
• Coordinate communication and scheduling between the COO, internal teams, and external stakeholders.

Operational Follow-up & Task Management

• Convert management requests and decisions into structured tasks with clearly defined responsibilities, priorities, deadlines, and expected outcomes.
• Create and maintain tasks in project management systems such as Jira, ensuring that assignments are clear and actionable.
• Monitor task progress and establish a consistent follow-up process to keep initiatives moving.
• Identify delays, missing information, unclear responsibilities, and other execution gaps, proactively addressing them with relevant stakeholders.
• Escalate unresolved issues when they require management attention.

Operational Visibility & Reporting

• Review internal communication channels and project management boards to maintain awareness of ongoing activities and potential risks.
• Identify early warning signs that could affect delivery timelines, customer relationships, financial performance, partnerships, or compliance.
• Prepare concise daily updates for the COO, covering completed work, current priorities, outstanding actions, blockers, and decisions requiring attention.
• Conduct regular operational reviews, identifying recurring inefficiencies and proposing improvements to existing workflows.
• Ensure that incoming requests and information are properly structured, validated, and presented to the COO in a clear and concise format.

Administrative & Business Support

• Organize business trips, manage travel logistics, and assist with expense documentation.
• Handle routine correspondence and communication on behalf of the COO.
• Manage incoming requests and help prioritize access to the COO based on urgency and business relevance.
• Provide additional administrative and organizational support as required.
   

What We're Looking For:

• Previous experience as an Executive Assistant, Operations Assistant, Project Coordinator, or in a similar position supporting senior management.
• Experience working in a technology company, fintech, or another fast-paced business environment will be an advantage.
• Excellent organizational skills and the ability to manage multiple priorities simultaneously.
• Strong analytical thinking and the ability to recognize operational risks, dependencies, and potential bottlenecks.
• Practical experience with task and project management platforms, preferably Jira.
• Ability to communicate effectively with different stakeholders, independently clarify requirements, and turn incomplete requests into well-defined tasks.
• Proactive mindset: you don't simply wait for updates but actively ensure that commitments are fulfilled.
• High level of integrity and discretion when dealing with sensitive business information.
• Flexibility and resilience when priorities or business needs change.
• Good command of written and spoken English.
   

What We Offer:

• Competitive compensation package.
• Private health insurance and additional wellness benefits.
• Dedicated budget for professional development, education, and work-related tools.
• Long-term incentive opportunities connected to the company's growth and performance.
  
  Work Location
• This is an on-site position based in our office in Belgrade, Serbia.

Anadea | Tensorway is an international distributed team with more than 20 years of experience creating corporate and startup solutions (web, mobile, AI). We predominantly work remotely from Ukraine and Europe, with our office located in Dnipro.

You understand the risks of overreliance on coding agents and recognize the importance of taking full ownership and responsibility for the outcomes of your work, whether the code is LLM-generated or written by you. We’re looking for a proactive, self-driven individual who takes initiative, and proven leadership experience would be a strong plus.
 

Required Skills

Hard skills:

• Python: proficient knowledge of the language for development, debugging, and code maintenance.
• LLM Frameworks: practical experience with LLM-applications and agent frameworks, building agent loops, multi-agent systems, RAG, context management, MCP.
• Production Safety: guardrails and safety controls, human-in-the-loop (confidence calibration for optimal delegation).
• Assisted SDLC: creating sharable coding agents configurations, building reusable modular context, employing agents at all stages of the SDLC.
• API & Testing: ability to design REST/GraphQL interfaces and write unit/integration tests with Git as the foundation of the workflow.
• Software Development: concurrent programming and database systems, software design principles and patterns.
• Monitoring Tools: experience with LangSmith, OpenTelemetry, MLflow for tracking and analyzing agent systems.
• Eval Pipelines: evaluating LLM-based workflows and non-deterministic agent trajectories, using dedicated frameworks and approaches, defining metrics.
• DS and ML foundations: training, evaluation, bias, and visualization.
• DevOps Basics: Docker containerization and CI setup (GitHub Actions/GitLab CI) for “green” builds and agent testing.
• Cloud Platforms: familiarity with AWS, GCP, or Azure for deployment, scaling, and load balancing.
   

Bonus Knowledge and Preferred Qualifications:

• Rust or another systems language for high-performance services.
• Fine-tuning and Local Models: production experience with quantization, fine-tuning, and working with RLHF approaches.
• Experience with TTS, STT, or real-time models, or with computer vision, OCR.
• Certifications such as Claude Certified Architect (Professional or Foundation).
• Experience with compliance requirements (GDPR, HIPAA, or SOC 2).
   

Why Join Us? 

Conditions and Benefits

    🌍 Remote-first & flexible work

• Fully remote working model.
• Access to an office if there is one available in your location.
• Monday–Friday, 40-hour working week.

• Flexible working hours: schedule options between 08:00 and 19:00, including a 1-hour lunch break (the only requirement is a minimum of 5 hours of overlap with the team)

  🏖️ Vacation & sick leave

• 20 paid working days of vacation during the first year.
• 10 paid sick days per year (for childcare would also be covered), compensated at 100% of salary.

• Public holidays are days off by default.

  ❤️ Health & family benefits

• Medical insurance or medical insurance compensation.
• Company gifts for:
  • Birthday
  • Wedding
  • Birth of a child
• Paid lunches at the office.
• Family days etc.
• 📑 FOP / Individual Entrepreneur Support if needed
  🔄 Paid Bench period between projects
  🤝 No time-tracking software — transparent and trust-based time reporting.
  🎁 Referral Program
   

If you meet the key requirements and want to work on scalable autonomous agent systems, please send your resume and project links!

   We are looking for an experienced IT Help Desk Delivery Manager to lead operations for European clients.

   The role combines service delivery management, operational performance, client communication, and coordination of multicultural support teams across different locations.
 

Key Responsibilities:

• Manage the end-to-end delivery of IT Help Desk services across European markets;
• Coordinate distributed L1/L2 support teams and ensure effective cooperation with L3 and other technical teams;
• Ensure compliance with agreed SLAs, KPIs, quality standards, and contractual commitments;
• Monitor response and resolution time, backlog, first contact resolution, CSAT, productivity, and service availability;
• Act as the main contact and escalation point for clients and internal teams;
• Lead regular operational and business review meetings with clients;
• Work closely with Team Leads, WFM, Quality, Training, Recruitment, HR, and IT teams;
• Support staffing, onboarding, training, and performance management processes;
• Identify operational risks and implement corrective and preventive actions;
• Improve service processes, reporting, workflows, and knowledge management;
• Support the launch and transition of new Help Desk projects, services, and locations;
• Manage project budgets and support the achievement of financial targets.
   

Requirements:

• At least 3 years of experience as a Delivery Manager, Service Delivery Manager, Project or Operations Manager, or in a similar role;
• Experience managing IT Help Desk, Service Desk, technical support, or IT outsourcing operations;
• Experience managing distributed or multicultural teams;
• Experience with ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms;
• Strong client management, communication, and negotiation skills;
• Ability to analyse operational data, identify risks, and drive improvements;
• English at C1 level; additional European languages will be an advantage;

• Strong leadership, ownership, and problem-solving skills.

   

What We Offer:

• A key role in developing international IT Help Desk operations across Europe;
• Cooperation with European clients and multicultural teams;
• Opportunities to launch and scale new services and locations;
• Professional development within an international company;
• Competitive compensation and a performance-based bonus;
• Direct influence on operational processes and service quality.

ABOUT US
We develop casino games — slots, mechanics, and visual effects. We work fully

remotely as a close-knit team under the direction of the Art Director.

WHAT YOU WILL DO

• Animate VFX effects for game mechanics (explosions, particles, light effects)

• Character animation in Spine 2D — rigging and animating game characters

• Slot animation: reels, symbols, win sequences, UI elements

• Working with graphic assets in Figma — export and sprite preparation

• Generating supporting assets, textures, and images using AI tools

• Collaborating with the team and aligning results with the Art Director

WHAT WE EXPECT

• Confident command of After Effects — expressions, plugins, rendering

• Experience with Spine 2D — rigging and character animation

• Figma proficiency for asset export and management

• 2+ years of animation experience, preferably in the gaming industry

• Strong sense of timing, rhythm, and game-feel

• Ability to work in a team and meet deadlines

Also expected (required):

• Hands-on experience with AI tools: image generation (Midjourney, Stable

Diffusion, Firefly), animation, and VFX asset generation

• Ability to integrate AI generation into the production pipeline — quickly producing

references, textures, sprites, and refining them to the final quality

NICE TO HAVE

• Portfolio with gaming projects (casino, mobile, gamedev)

• Understanding of game mechanics and casino aesthetics

• Experience with particles (Particle Illusion, AE Particular / CC Particle World)

• Familiarity with video generation tools (Runway, Kling, Pika)

CONDITIONS

• Fully remote — work from anywhere in the world

• Work under the direction of the Art Director

• Salary discussed based on interview results