Jobs at Djinni

• Join a Team Redefining Modern Banking Technology!
  
  Our client is a Swiss bank focused on delivering advanced online trading and financial services. Unlike traditional financial institutions heavily dependent on legacy systems, this bank invests in a lean, modern, and continuously evolving technology stack.
  
  What the Project Is About
  It's a business‑critical set of applications and shared libraries responsible for managing financial reference data used by internal development and operations teams.
  The solutions focus on:
  * Retrieving reference data from multiple external providers
  * Processing, validating, and normalizing incoming data
  * Persisting data in relational databases with strong integrity requirements
  * Exposing reliable APIs and reusable libraries for internal systems
  
  Technology & Engineering Culture
  We continuously evolve our systems toward:
  * Atomic, independently deployable microservices
  * Self‑contained applications with clear ownership
  * Dockerized environments
  * Automated CI/CD pipelines
  Engineering decisions focus on reliability, transparency, and scalability, supporting business‑critical banking systems.
  
  How We Work
  Scrum teams of 4 cross‑functional engineers. Each team member contributes to both backend and frontend components.
  
  We collaborate daily with the client's engineers (4-5 people) and follow Agile best practices, and operate as one integrated team.
  
  Primary communication tools:
  * Microsoft Teams
  * Outlook and internal collaboration platforms
  
  What We Offer
  + Professional growth
      Local trainings, workshops, and on‑demand webinars
      Company‑funded conferences and certifications
  + Competitive compensation
      Annual review based on performance and professional development
  + Healthy work-life balance
      Team buildings and corporate events
      Hackathons and innovation initiatives
      A culture that values sustainable delivery
  
  If you are proactive, creative, and motivated by building robust banking systems with real business impact, you will contribute directly to improving both product quality and engineering practices.
  Join us and help shape modern banking solutions.
   

• Responsibilities:

  * Design and develop product features end‑to‑end, covering frontend, backend, and data layer
  * Develop reusable, maintainable, and well‑tested code following team standards and best practices
  * Write and maintain unit, integration, and E2E tests to ensure reliability and scalability
  * Participate in code reviews, provide constructive feedback, and improve overall code quality
  * Collaborate with other engineers to clarify requirements and propose technical solutions
  * Take ownership of assigned features from requirements refinement to production deployment
  * Actively participate in Scrum events (planning, refinement, reviews, retrospectives), including direct communication with the client
  * Identify and address technical debt within owned areas of the codebase
  * Communicate with business stakeholders and external data providers to clarify requirements and resolve delivery issues
   

• Mandatory Skills Description:

  - At least 3 years of recent, proven experience working with Java in a Software Developer/Engineer role
  - Strong knowledge of Java (11+), core concepts, and modern language features
  - Solid understanding of OOP/OOD principles and design patterns
  - Experience with unit testing frameworks (JUnit, Mockito)
  - Experience with the Spring Framework (IoC, Dependency Injection)
  - Experience developing RESTful services
  - SQL knowledge and experience with relational databases (PostgreSQL or Oracle is a plus)
  - Hands-on experience with ORM frameworks, preferably Hibernate
  - Experience with Git or other distributed version control systems
  - Understanding of containerization (Docker); CI/CD experience is a plus
  
  - Confident working with Unix/Linux environments
  
  - Willingness and readiness to work with ReactJS, Redux, TypeScript, HTML, and CSS from day one, with the ability to quickly acquire and apply these skills in daily development

Description

GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.

Your role is to work within and help lead a multidisciplinary project team. You collaborate with other colleagues and support them in order to deliver a high-quality outcome regardless of the size of the engagement for the client. You are a core contributor, helping in charting the project’s direction.

Requirements

• 3+ years of experience in test engineering with a strong focus on automated testing.
• Hands-on experience testing mobile applications on both Android and iOS platforms.
• Practical experience with Appium or similar tools for mobile and browser-based test automation.
• Strong proficiency in JavaScript as the primary programming language.
• Experience working with Node.js for building and maintaining automation solutions.
• Proven experience in developing, maintaining, and scaling an automation framework for mobile or web applications.
• Experience with API testing, including tools such as Postman or other API automation frameworks.

• Hands-on experience with GIT and IDEs such as VS Code for automation development.

  Nice to Have:

• Experience with Maestro for mobile automation.

Job responsibilities

• Analyzing information needs and creating test data
• Write automated test scripts both mobile and web based
• Conferring with users and engineers
• Studying systems flow, data usage, and work processes
• Investigating and understanding problem areas
• Standing up and maintaining the test automation suite
• Review test cases and ensure that they align with requirements and have appropriate coverage.
• Design test cases and perform various types of testing such as functional, integration, and end-to-end, on various platforms such as mobile devices and web browsers.
• Support project teams in defining suitable quality objectives and acceptance criteria.
• Participate in code reviews and provide feedback and suggestions to increase quality.
• Fulfill all the duties of more junior test engineer team members when necessary.

As we continue to grow and evolve, we are expanding our team to support new initiatives and meet the increasing demand for our services. We’re currently looking for a talented and data-driven Web Analyst who can help us make smarter decisions and take our digital performance to the next level.

What We’re Looking For:

• strong hands-on experience with Google Tag Manager (GTM) and Google Analytics
• proven ability to set up, monitor, and interpret A/B tests using third-party platforms
• experience with app analytics tools like Firebase and Appsflyer
• working knowledge of BigQuery (BQ) and comfort working with large data sets
• a proactive attitude and a knack for solving problems before they impact performance

What You’ll Be Doing:

• setting up and maintaining web analytics tools, including Google Tag Manager and Google Analytics;
• planning, executing, and analyzing A/B and multivariate tests using third-party tools;
• supporting existing scripts and analytics setups, troubleshooting issues, and identifying bugs;
• creating custom dashboards and reports using BigQuery and other tools to help stakeholders make informed decisions;
• working with mobile application analytics platforms such as Firebase and Appsflyer.

What We Offer:

• paid vacations and sick leave;
• remote work — flexibility to work from wherever you’re most productive;
• challenging projects — opportunity to work on exciting and high-impact initiatives;
• employee discounts — enjoy special offers and discounts on our floral and gift products.

We’re looking for a proactive Middle DevOps Engineer to join our growing team. You’ll help maintain and evolve our CI/CD pipelines, support AWS/Terraform infrastructure, work alongside experienced engineers on AWS, Terraform and containerized environments. This role offers hands-on experience across multiple projects and the chance to level up your DevOps skills.

Key Responsibilities:
• Assist in setting up and refining CI/CD workflows;
• Monitor system health, troubleshoot issues, and improve observability;
• Contribute to infrastructure design in collaboration with developers;
• Manage AWS and Terraform infrastructure;
• Provide ongoing support and implement optimizations for existing projects to ensure performance and reliability;
• Collaborate with developers, offering guidance and assistance in addressing technical challenges;
• Communicate directly with the client side to gather requirements, share updates, and provide technical information;
• Participate in incident response and contribute to post-mortem analyses
• Continuously monitor cloud and infrastructure costs, identifying opportunities for optimization and cost-efficiency improvements.

Requirements:
• 2+ years of hands-on experience as a DevOps Engineer in an outsourced IT company;
• Practical experience with the cloud provider AWS (GCP/Azure a plus);
• Experience in building CI/CD pipelines (preferably GitHub Actions);
• Proficient with Docker and Docker Compose;
• Comfortable on Linux (Ubuntu/CentOS): basic administration and troubleshooting;
• Hands-on experience with Terraform;
• Automation of routine tasks, hands-on experience with one of the configuration management systems (Ansible a plus);
• Knowledge of various databases including PostgreSQL, MySQL, and NoSQL databases and their deployment on cloud platforms;
• Scripting skills in Bash, Python, or similar;
• Awareness of monitoring/logging tools (ELK, CloudWatch);
• Experience in incident response and conducting post-mortem analysis to prevent future problems;
• Confident written and spoken English (B2 level or above);
• Excellent time management skills and willingness to handle multiple tasks;
• Problem-solving skills and attention to detail.
• Bachelor’s or Master’s degree in a technical field.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Screening Interview ➡️ Technical Interview ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

Responsibilities:

– Identify and reach out to potential clients in the crypto space

– Initiate conversations (create chats) with interested projects

– Work with Telegram groups and other social media platforms to source leads

– Qualify initial interest and pass leads to the listing team

Requirements:

– Strong written communication skills

– Basic understanding of the crypto industry is a plus

– Experience with Telegram and social media outreach

– Self-motivated and result-oriented

We offer:

– Payment per created chat (performance-based)

– Monthly payouts (on the 5th of each month)

– Fully remote work

– Flexible schedule

– Possibility to combine with other jobs or projects

Hi, we’re BetCare 👋
 

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.
 

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.
 

WHO WE ARE LOOKING FOR 😎

We are seeking a highly motivated and organized VIP Manager

with at least an Advanced level of English proficiency and a minimum of 6 months of proven experience in a similar role in the Gambling niche. 

The ideal candidate has a proven track record in a similar role, excellent communication and troubleshooting skills, and a strong customer-focused mentality.

We value: respect, transparency, commitment, responsibility, and attention to detail.
We despise: dishonesty in any form, exaggerated snobbism, and unprofessional work ethics.

Main Responsibilities 🦾

• Build trust and maintain long-term relationships with high-value players through personalized communication and exceptional service.
• Drive player engagement through email, chat, and messenger platforms
• Boost player activity and retention by offering personalized bonuses, promotions, and exclusive deals.
• Monitor player behavior and activity to create individualized offers and memorable experiences.
• Work closely with CRM, Marketing, and Payments teams to ensure a seamless and premium VIP journey.
• Track, analyze, and report on key VIP KPIs, providing insights and suggestions for ongoing improvements.
  
   

A Few Musts ❗

• Proven experience as a VIP Manager in the iGaming industry.
• Strong command of English (C1 level).
• Outstanding communication skills, with a sharp eye for detail, empathy, and a professional tone.
• Resilience under pressure and confidence in managing high-value, high-demand clients.
• Solid understanding of bonus systems, KYC/verification flows, payment processes, and platform functionality.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet-friendly 🐶).
• Comprehensive onboarding program, which will help you to facilitate your seamless integration into projects and enhance your adoption of best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

On behalf of our partner, we are looking for a Senior Affiliate Manager to take ownership of growing and scaling the Nutra segment. This role is designed for a performance-driven professional who thrives in a mobile-first environment and knows how to drive measurable results through Straight Sale Offers.
 

About the Partner:

You will join an established international powerhouse in the performance marketing space that has been shaping the mobile traffic industry for over a decade. Our partner operates a massive ecosystem connecting thousands of global players through advanced proprietary technology and AI driven optimization. With a strong footprint in 200 plus markets and a reputation for high standards in Nutra and Dating, they provide an environment where data meets creativity. This is a chance to work within a high growth B2B infrastructure that prioritizes transparency, fraud prevention, and professional education for its community.‍
 

Core responsibilities:

1. Own and grow the Nutra affiliate portfolio end-to-end.

2. Identify, recruit, and activate high-potential affiliates and traffic sources.

3. Scale profitable partnerships while maintaining performance and margin targets.

4. Analyze campaign data and optimize based on KPIs and traffic quality.

5. Attend industry events and travel to Portugal 2–4 days per month for in-person collaboration.
 

Required Skills:

1. Proven experience managing and scaling Nutra affiliates.

2. Strong track record with straight sale Nutra offers and clear performance results.

3. Ability to recruit, onboard, activate, and scale direct media buyers, teams, and agencies.

4. Deep understanding of ROI, CPA, CR, EPC, and LTV.

5. Solid knowledge of tracking fundamentals, postbacks, and attribution logic.

6. Strong communication and negotiation skills.
7. English B2+
 

What the team offers:

1. Remote-first setup within EU-friendly time zones.

2. Competitive base salary and performance-based commission.

3. Fully covered travel expenses.

4. International team and performance-driven culture.

5. Exposure to global affiliate markets and industry events.

6. Real career growth opportunities within a fast-scaling network.

Ready to lead the Nutra segment and drive global scale?

Apply now to discuss how your expertise aligns with our partner's growth strategy.

Interaction Partners is a Switzerland-based company at the intersection of investor relations and AI. Our core product, DIRO (Digital Investor Relations Officer), is an AI-powered IR assistant deployed by listed companies in Switzerland, e.g. at BKW. schedulR, our IR

platform, powers event management, news distribution, and CRM workflows for Swiss and German listed companies and SIX, and the Swiss Exchange.

GEO is our next product layer. DIRO already ingests, structures, and enriches IR data daily. The recurring GEO audit and AI-optimized subpage are the natural extension: making that data visible not only to human visitors, but to the AI systems that are increasingly shaping

how companies are perceived by investors and analysts - and tracking whether it is working.

Why work with us:

• First-mover position in a real, underserved gap - Automated GEO for listed companies does not yet exist as a product.

• Your work directly shapes a new product line, not a feature on an existing roadmap.

• Direct access to the founding team and an interesting client base: listed companies, SIX Swiss Exchange

• Small, friendly and collaborative team

• No politics, the better argument wins

• Fully remote, flexible working.

• Full-time role in a small, profitable, and growing company - with real scope to grow with it.

Required:

• Hands-on GEO experience - you have actively worked on AI search visibility (ChatGPT, Perplexity, Google AI Overviews) and can demonstrate what that work looks like in practice. 

• 3+ years of solid SEO experience - technical SEO, on-page optimisation, and content structure are the foundation you bring to GEO work.

• Ability to build a structured, repeatable methodology from scratch: scoring frameworks, audit templates, measurement logic.

• Ability to communicate findings and solutions clearly in English - the audience is CFOs and IR heads, not technical teams.

• Comfortable working independently and driving your own priorities without close supervision.

• Hands-on experience with crawlability and indexation controls (robots.txt, XML sitemaps, canonical tags) and structured data implementation (schema markup, JSON-LD).

Nice to have

• Experience in financial services, SaaS, or regulated industries.

• Familiarity with llms.txt and emerging AI-indexing standards.

• Python or scripting skills for automating parts of the audit or subpage generation process.

• Experience with Ahrefs, Screaming Frog, Google Search Console, or Looker Studio.

What you will do:

• Design and run recurring GEO audits on listed companies’ IR websites: establish baselines, track how AI systems interpret and surface IR content over time, and measure the impact of optimisation work.

• Build and continuously refine the audit methodology: define what to check, how to score it, and how to communicate findings to IR teams who are not SEO specialists.

• Develop the AI-optimized subpage product: design the structured, machine-readable layer for issuer websites - specifying schema, content architecture, and data flow — and work with our back-end engineer and our tech lead to implement it.

• Apply technical SEO best practices across both audit and subpage work: schema markup, structured data, content architecture, crawlability, llms.txt.

• Identify patterns across IR websites that help or hinder visibility in AI-driven environments and translate them into repeatable recommendations.

• Contribute to the product narrative: turn audit findings and results data into positioning and sales materials for IR teams at listed companies.

• Work closely with the founding team - this is a small operation and your output will be visible immediately.

Mindset & approach:

• You build things, then refine them - you do not wait for a perfect brief before starting.

• You are comfortable with ambiguity: parts of this product do not fully exist yet, and your job is partly to define them.

• You think in systems: audits should be repeatable, subpages should be scalable, results should be measurable.

• You can translate technical findings into clear, commercial language for a non- technical audience.

About Us
We're a product company building AI-powered solutions for international markets. Our team is lean and fast-moving — we don't wait months to make decisions. We test, analyze, and scale what works. If that's how you naturally operate, keep reading.

The Role
This isn't a portfolio role. You'll measure success in CTR, hook rates, and conversions — and you'll own the full cycle from concept to launch to performance analysis as a core member of our growth team.

Responsibilities
— Produce video ads and static banners for Meta, TikTok, YouTube, and Google with a clear focus on conversion
— Generate several fundamentally different creative directions every week — not variations of the same idea
— Research competitor ads, identify strong mechanics, and build on them to create more effective versions
— Create UGC-style videos that blend naturally into the feed and don't feel like ads
— Use AI as a default — generation, editing, voiceover, characters — not as an occasional shortcut
— Launch hypotheses, read the data, adjust your approach, and repeat
— Occasionally contribute to landing page and presentation design

Requirements
— Strong grasp of performance metrics — CTR, hook rate, ROAS, scroll-stop rate — and how to move them through creative decisions
— Proven experience with video advertising: you know how to stop the scroll in the first 2 seconds and hold attention through to the CTA
— Hands-on with AI tools for image generation, video production, and voice content (not just aware of them — actively using them)
— Able to develop a concept from scratch with minimal briefing — high autonomy is the default here
— Comfortable maintaining high production volume without sacrificing quality

Nice to Have
Experience with AI avatars (HeyGen, Synthesia, D-ID), voice synthesis (ElevenLabs), or any tooling built for scalable UGC production

About the Role

We’re building a Python-based desktop application that combines backend services, modern web UI, and advanced computer vision/AI pipelines. You’ll work across the full stack—from system architecture and XML/SVG transformations to AI-powered image processing and enterprise integrations.

This is a hands-on role for someone who can design, build, and ship complex desktop systems, not just contribute small pieces.

Tech Stack

• Backend: Python 3.12, Bottle
• Desktop UI: pywebview + HTML/CSS/JavaScript (jQuery, Bootstrap)
• Data Processing: lxml (XML/SVG pipelines)
• Rendering: Inkscape CLI
• AI / CV: OpenCV, PyTorch, Ultralytics (YOLO)
• Integration: Microsoft SharePoint, Azure Active Directory
• Packaging: PyInstaller
• Dependency Mgmt: pip + private Azure Artifacts

What You’ll Do

• Design and implement a modular desktop architecture (Python backend + embedded web UI)
• Build and optimize XML → transformation → SVG rendering pipelines
• Integrate and deploy computer vision / AI models into production workflows
• Improve performance of image processing and rendering (OpenCV, Inkscape)
• Develop clean, maintainable frontend logic using vanilla JS + jQuery
• Integrate with enterprise systems (SharePoint, Azure AD)
• Package and distribute the application using PyInstaller across environments
• Debug complex issues across UI, backend, native dependencies, and OS-level packaging
• Collaborate on future scalability (cloud integration, modular services)

Requirements

• 5+ years of experience with Python (production-level systems)
• Strong experience building desktop or hybrid (desktop + web) applications
• Hands-on experience with XML/SVG processing (e.g., lxml, XPath)
• Experience with computer vision or ML pipelines (OpenCV, PyTorch, or similar)
• Solid understanding of frontend fundamentals (JavaScript, DOM, async behavior)
• Experience packaging/distributing apps (PyInstaller or similar tools)
• Familiarity with REST APIs and backend frameworks

Nice to Have (Strong Plus)

• Experience with pywebview or Electron-like architectures
• Experience integrating YOLO / Ultralytics models
• Knowledge of Azure ecosystem (Azure AD, SharePoint APIs)
• Performance optimization for image processing pipelines
• Experience handling native dependencies and cross-platform builds
• Background in graphics, CAD, or SVG rendering systems

What We’re Looking For

• Someone who can own problems end-to-end
• Strong debugging mindset (not just coding)
• Ability to work across backend, frontend, and system-level issues
• Practical AI/ML experience (shipping models, not just training)
• Comfortable working in a lean, fast-moving environment

Why This Role is Interesting

• You’ll work on a non-trivial system combining desktop, backend, and AI
• Real-world challenges: rendering, performance, packaging, integrations
• High ownership and impact on architecture decisions

Interview Process

• Technical discussion with HR (architecture + past experience)
• Practical coding or system design exercise
• Offer

We are looking for Senior DevOps Engineer to join our team.
The role’s primary focus is to support AWS Edge infrastructure, Serverless Applications, Frontend Development Teams, and End to End content delivery for our growing portfolio of public websites. This role will work closely with application teams to enable adoption of Serverless Application Design and to deliver highly cached and SEO optimized content to customers around the globe with low latency. This role requires both depth and breadth in many technologies leveraged in a public cloud environment as well as deep knowledge of HTTP Content delivery, Edge Architecture and JavaScript optimization.

Responsibilities:

• Work collaboratively with application teams by providing technical guidance and consultation to satisfy infrastructure requirements, WebVitals Performance targets, Search Engine Optimization, and troubleshoot code and deployment issues
• Maintain Multi-CDN Delivery for 100+ public sites across a variety of Multi-CDN platforms.
• Creating, maintaining, and improving procedures and runbooks through cross team collaboration
• Lead the adoption and administration of distributed serverless systems through the principles of Infrastructure as Code and 12 factor application design.
• Develop and support DevOps tools through automation using modern programming languages such as Python, or Javascript.
• Collaborate with Infrastructure Architects, Project Managers, and Software Engineering teams to deliver holistic solutions for application deployment and platform adoption
• Incident response, via participation in a 24x7 team on-call rotation.

Requirements:

• 4+ years experience in supporting a 24×7 high-availability AWS production environment
• 2+ years experience UNIX/Linux System Administration
• 2+ years experience with continuous integration and deployment tools, such as GithubActions, Jenkins, AWS Codebuild, and Argo CD.
• In-depth understanding of AWS services, networking, and security technologies
• Experience in full-stack monitoring, metrics collection, and reporting using tools such as Cloudwatch, AWS X-Ray, New Relic, SumoLogic, and Prometheus
• Familiar with the Infrastructure as code philosophy, leveraging such tools as Terraform, CloudFormation or AWS CDK.
• Familiar with source control management tools such as Github
• Deep knowledge of object-oriented programming languages such as Python, JavaScript, or Go
• Experience with agile methodologies and ITIL change management processes
• Good understanding of the Software Development Lifecycle and 12 Factor app design
• Experience with Multiple Multi-CDN Hosting Platforms
• Deep understanding of AWS Lambda and Serverless Design Patterns

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our Position

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

As we continue to grow, we are looking for a responsible Customer Support Specialist (French) who will implement, develop, and maintain high-quality service standards for our customers.

Work schedule:

• Monday-Friday, 9:00–18:00 CET;
• 1-hour break during the working day

You will:

• handle customer requests via Zendesk - email, and chat;
• support customers with product-related questions;
• help with order tracking and delivery updates;
• process after-sales service requests;
• assist with customer account-related questions;
• handle career and HR-related inquiries when needed;
• use internal macros, guidelines, and available support materials;
• keep communication clear, polite, and aligned with the brand’s tone of voice.

About you:

• you have 1-3 years of experience in Customer Support;
• you speak French and English at B2 level or higher;
• you are patient, empathetic, and attentive to customer needs;
• you are detail-oriented and can work with product information carefully;
• you can adapt to new processes and work with partially structured information;
• you are proactive and can search for information independently when needed;
• experience with Zendesk, e-commerce, beauty, fragrance, or lifestyle brands will be a plus.

Working at EverHelp means:

• 20+ vacation days and unlimited sick leaves,
• Ability to work fully remotely,
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities, fosters continuous learning and development both within the team and on an individual level,
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

Send us your CV and join EverHelp.

This role is for an experienced Product Manager with a strong commercial background in trading who will be responsible for development and optimization of trading platforms, drive innovative features, and ensure compliance with regulatory standards while aligning with market trends and business goals.

Responsibilities

• Define and execute the roadmap for trading products, ensuring alignment with business goals and market needs
• Identify opportunities to enhance trading features and flows based on customer feedback and market trends
• Lead efforts to optimize trading platforms for performance, usability, and reliability
• Collaborate with IT and engineering teams to ensure platform scalability and stability
• Develop and prioritize innovative trading features, such as advanced charting tools, algorithmic trading, and risk management tools
• Ensure seamless integration of trading tools with other company products
• Conduct in-depth analysis of competitors to identify opportunities for differentiation
• Stay updated on financial market trends and incorporate them into product strategies
• Collaborate with UX/UI teams to ensure a seamless and intuitive trading experience
• Conduct usability testing to refine product features and interfaces
• Work closely with trading, compliance, marketing, and customer support teams to deliver cohesive product solutions
• Act as the primary liaison between technical teams and business stakeholders
• Ensure trading products adhere to regulatory requirements in all operating regions
• Collaborate with legal and compliance teams to address risk management challenges
• Define and track KPIs, such as platform uptime, trade execution speed, and user satisfaction

• Analyze product performance metrics and identify areas for improvement

   

Requirements

• Proven experience as a Product Manager in the CFD, forex, or trading industry
• Strong knowledge of trading platforms (e.g., MetaTrader, proprietary platforms) and financial instruments
• Understanding of APIs, trading algorithms, and data analysis tools
• Familiarity with trading platform architecture and functionality
• In-depth understanding of CFDs and financial markets
• Excellent analytical, problem-solving, and decision-making skills

• Strong communication skills to manage cross-functional teams and stakeholders

   

We offer

• Opportunity to grow and innovate in the dynamic CFD trading market
• Ability to drive significant change by implementing your ideas and optimizing processes
• Be at the forefront of scaling a business with global reach and high-impact growth initiatives
• Fully remote work format, offering flexibility and work-life balance
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About the role

We're looking for a software engineer with leadership experience to lead a small team building a product management ecosystem in the defense sector. This is not a purely managerial role — the lead continues writing code and contributing to development while coordinating the team, defining priorities, and owning delivery quality.

Responsibilities

• Develop and maintain internal deployment and product management tooling
• Build and maintain CI/CD pipelines (GitHub Actions)
• Own Docker-based build and deployment workflows
• Code reviews and technical quality across the team
• Team planning, backlog prioritization, cross-team sync
• Onboarding and mentoring team members

Requirements

• Strong Python: async, threads, concurrent programming
• Experience with Python web frameworks (FastAPI preferred)
• Deep understanding of Docker and containerization
• Linux: systemd, journald, containers, confident CLI usage
• Networking: HTTP(S), SSH, WebSocket
• Strong understanding of client-server architecture and API design
• Databases and ACID fundamentals
• Cloud or on-premise infrastructure experience

• English for technical communication

   

   

  Nice to Have

• Bare-metal / Raspberry Pi / embedded Linux (firmware flashing, secure boot)
• Information security fundamentals
• Python deployment optimization
• Experience with ArduPilot or other autopilot stacks

• Prior tech lead or mentoring experience

   

   

  What we expect from the lead

• Structured approach to planning — not purely ad hoc
• Clear cross-team communication: status, blockers, priorities
• Autonomy in technical decisions within the team's scope
• Readiness to grow ownership as the company scales

• 1+ years of experience in development
• Strong knowledge of Javascript and TypeScript
• Strong knowledge of Angular
• Strong analytical and problem-solving skills
• Experience working with RxJS ,NgRx ,signals, and new angular syntax template
• Confident AI prompting, understanding of LLM principles (Context window, RAG, System prompts)
• Experience working with AI coding assistants (Cursor, Claude Code, GitHub Copilot)
• Good understanding of asynchronous and reactive programming
• Confident working with the Git version control system
• Understanding of GraphQL

• Intermediate level of English

   

Would be a plus:

• Experience working with React
• Experience working with Websockets

• Experience building large-scale SaaS platforms supporting millions of users.

   

Responsibilities:

• Build features and systems with attention to detail and performance.
• Own end-to-end development, from conception to production.
• Engineer not only solutions but also tools to understand the problem.
• Work closely with cross-functional stakeholders to deliver a world-class product.

• Identify and implement improvements to our existing systems.

   

About the project:

Project management platform. With the help of own API, it’s possible to do multiple integrations with communication, sales, analytics and other applications that are used by co-workers on a daily basis.

We are looking for a frontend engineer to improve the beautifully crafted product that helps millions of people to enjoy their remote work! You will be responsible to deliver production-ready functionality in a cross-functional team and will be able to reach millions of people with your best effort and working time as part of a multinational team of highly skilled developers.