Jobs at Djinni

WHO WE ARE 💫

Hi, we’re BetCare.

We are an outsourcing company specializing in multilingual customer support services within the iGaming industry. We provide comprehensive customer care solutions with a strong focus on sales performance, player conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?

We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).
• To report on common issues and flag anything urgent.
• To approach customers proactively about select promotions.
• To support with some translations as our "go-to" native speaker.

A FEW MUSTS ❗

• Fluent English - at least Upper-Intermediate (B2), both written and spoken. 
• Have at least 6 months of experience in customer support or in a role involving ongoing written communication in English in chat support.
• Demonstrate strong communication skills and confidently handle customer inquiries and complaints in a polite, professional, and timely manner.
• Show attentiveness, persistence, and a strong client-oriented mindset.
• Adapt quickly to changes, maintain a strong work ethic, and thrive in a fast-paced, dynamic environment.
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be ready to work different shifts: our Customer Support Department operates 24/7 (three shifts — morning 7:00—15:00, day 15:00—23:00, and night 23:00—7:00 UA time). Be prepared to have three night shifts per week (out of five working days).

WHAT WE OFFER 💎

• Remote work format — the ability to attend the office in case you are Lviv-based, in the city center (which is absolutely pet-friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

We are looking for an experienced Payment Risk & Monitoring Specialist to become the first dedicated risk professional within our UK payments business.

This is a hands-on role focused on transaction monitoring, fraud prevention, merchant risk oversight, and payment risk management. The successful candidate will work directly with the CEO and key business stakeholders to build and develop the risk function as the company grows.

For the right person, this role offers a clear opportunity to take ownership of the risk area and evolve into a Risk Manager / Head of Risk position in the future.

Responsibilities

• Monitor payment activity and identify suspicious transaction patterns
• Conduct transaction and merchant reviews
• Investigate fraud cases and high-risk activities
• Monitor chargebacks, disputes, refunds and payment performance indicators
• Participate in merchant onboarding and risk assessment processes
• Analyze payment trends and identify emerging risks
• Develop and improve monitoring procedures and controls
• Collaborate with PSPs, acquiring partners and internal stakeholders
• Prepare risk reports and recommendations for management
• Participate in building and scaling the company's risk function

Requirements

• Experience in Payment Risk, Fraud Prevention, Transaction Monitoring, Merchant Monitoring or Risk Operations
• Experience within fintech, payments, acquiring, e-commerce, iGaming or related industries
• Strong analytical mindset and ability to investigate suspicious activities
• Understanding of chargebacks, fraud schemes and payment flows
• Experience working with monitoring tools, reporting and data analysis
• Ability to work independently and take ownership of processes
• English sufficient for professional communication

Nice to have

• Experience with merchant underwriting
• Experience working with acquiring businesses or PSPs
• Experience with fraud prevention tools, device intelligence or transaction monitoring systems
• SQL or data analysis skills

What we offer

• Direct reporting line to the CEO
• Opportunity to build and shape the risk function
• High level of ownership and visibility within the business
• International fintech environment
• Clear career growth path toward Risk Manager / Head of Risk

About the Role

Are you tired of being a "feature factory" and just shipping roadmaps? Do you care about real business impact, conversion charts, and moving metrics that actually matter? If yes, this is the place for you.

We are looking for a data-driven Product Manager (Asia) to take absolute ownership of our core revenue funnel. Your main mission is simple but challenging: take users from the moment of registration and ensure their journey to a successful deposit is flawless. You will be directly accountable for Reg2Dep conversion and funnel performance.

This is a role focused on pure execution, rapid experimentation, and measurable impact — not just delivering tickets.

What You Will Own

• The Revenue Funnel: Registration - Deposit - Payment Success. You own every pixel of this journey.
• Reg2Dep Conversion: Driving the ultimate growth metric of the product.
• Product-Driven Revenue: Turning user behavior insights into bottom-line growth.
• The Experimentation Pipeline: Setting up, running, and scaling continuous A/B tests.

Key Responsibilities

• Optimize the Funnel: Ruthlessly identify, analyze, and eliminate conversion bottlenecks and user drop-offs across all devices.
• Boost Payment Success Rates: Team up with the Payments department to ensure localized payment methods work smoothly and seamlessly.
• Run A/B Tests: Turn hypotheses into high-impact product improvements based on data, not guesses.
• Cross-Team Synergy: Collaborate with Affiliate teams to ensure incoming traffic converts efficiently, and sync with Retention to optimize downstream performance.
• Deliver Fast: Focus on high-impact MVP improvements that move the needle quickly rather than over-engineering complex solutions.

Requirements

• iGaming/FinTech Background: Proven experience as a Product Manager in iGaming is strictly required. You speak the industry language naturally.
• Funnel Mastery: Deep, practical understanding of user journeys, conversion mechanics, and churn signals.
• Data & Analytics Stack: Strong analytical skills. You are comfortable diving into data using SQL, Excel, BI tools, and user behavior tools like Hotjar.
• Experimentation DNA: Hands-on experience with A/B testing and CRO (Conversion Rate Optimization).
• Tech-Fluent: Proven track record of working closely with engineering teams in fast-paced environments.

What We Are Looking For

• Impact over Output: You measure your success by conversion growth, not by the number of features shipped.
• Problem-Solving Mindset: You see a drop-off chart and immediately know three ways to investigate and fix it.
• Speed & Agility: You prefer launching fast, getting real data, and iterating over endless planning sessions.

What Success Looks Like

• A steady, measurable increase in Reg2Dep conversion across Asian markets.
• Significantly reduced funnel drop-offs and optimized UX friction.
• Improved payment success rates and a direct contribution to overall deposit growth.

Working Environment

We operate in a fast-paced, high-execution environment where results completely outshine the process. We don't micromanage how you get there — we give you the ownership, the data, and the tools to make an impact.

Ready to scale one of the most dynamic funnels in the region? Apply now!

Location: Kyiv, Ukraine
Work format: Hybrid (4 days in the office, 1 day remote)
Company: WorkTime

About WorkTime

WorkTime is a SaaS company providing a non-invasive employee monitoring and productivity platform that is fully GDPR & HIPAA compliant. Our solution helps businesses gain actionable insights while maintaining transparency and trust.

We are looking for a Middle Technical Support Specialist who will act as a technical point of contact between customers and our product/engineering teams.

Responsibilities

• Provide technical support for the WorkTime platform (email, chat)
• Investigate and resolve technical issues related to:
  • Web application behavior
  • System configurations
  • Integrations and APIs
• Analyze logs, error messages, and system data to identify root causes
• Reproduce bugs and prepare clear, structured technical reports for the development team
• Work closely with Engineering, QA, and Product teams during incident resolution
• Assist with technical onboarding and advanced configuration questions
• Maintain and improve technical documentation and knowledge base articles
• Participate in improving support workflows and incident response processes

Requirements

• 2+ years of experience in Technical Support / Product Support / L2–L3 Support in a SaaS environment
• Strong understanding of how web-based systems work
• Hands-on experience with:
  • REST APIs (requests, responses, authentication)
  • HTML/CSS (basic level for troubleshooting)
  • Logs and error analysis
• Basic understanding of databases (queries, relations, data structure concepts)
• Ability to clearly explain technical issues to both technical and non-technical stakeholders
• English level B1 or higher (written)
• Strong analytical thinking and attention to detail
• Ability to work independently and manage multiple technical issues simultaneously

Nice to Have

• Experience with B2B SaaS products
• Familiarity with monitoring/analytics or employee productivity tools
• Understanding of GDPR, data privacy, or security best practices
• Experience collaborating directly with engineering teams

What We Offer

• Competitive salary in USD based on experience
• Hybrid work model: 4 days in the Kyiv office, 1 day remote
• Highly professional result-oriented environment
• Stable growing company, 20+ years on the market

We are looking for a NetSuite Technical Engineer to join our team in a growing HVAC and field service business and help maintain and improve our NetSuite environment.

This role is focused on solving complex technical issues, debugging existing customizations, improving scripts and workflows, and implementing reliable solutions inside a production NetSuite environment.

You should be able to investigate problems independently, explain root causes clearly, and communicate technical solutions in English.

Advanced spoken English is mandatory.

Responsibilities:

• Investigate and fix complex NetSuite issues
• Debug existing SuiteScript customizations
• Improve workflows, scripts, and automations
• Propose and implement reliable technical solutions
• Work closely with technical leadership on important decisions

Requirements:

• Strong NetSuite experience
• Strong SuiteScript / JavaScript skills
• Experience with debugging and improving existing code
• Strong problem-solving skills
• Ability to work independently
• Advanced spoken English

Nice to have:

• SuiteQL / Saved Searches
• NetSuite integrations
• ERP systems background
• Experience supporting operations, service, or field-service businesses

Salary: $2500–4000

Format: Full-time, Remote

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

We are looking for a strong specialist who goes beyond data processing — someone who understands the business behind the data and can influence decisions through analytics. This role requires autonomy, fast learning, and full ownership of data quality and analytical outputs.

Requirements

• Advanced Python and SQL (query optimization, complex data transformations, large-scale data handling)
• Hands-on experience with ClickHouse or other columnar databases
• Strong background in building ETL/ELT pipelines (ingestion, transformation, orchestration). Experience with Airflow is a plus.
• Solid understanding of Data Warehouse architecture
• Strong Data QA skills (identifying and resolving data issues)
• Experience with Power BI (building and maintaining reports)
• Ability to quickly understand business logic and translate it into data models
• High attention to detail
• English — B2 or higher (working proficiency)

Nice to Have

• Experience with data governance implementation
• Experience in high-load systems
• Experience working with product and business teams

Responsibilities

• Own data quality: identify, analyze, and fix data issues
• Translate business processes into reliable data structures
• Build and optimize ETL pipelines
• Deliver clean and structured data for analytics and BI
• Handle AdHoc analytical requests under tight deadlines
• Maintain and improve Power BI reporting
• Automate repetitive tasks
• Provide analytical support
• Train users on BI tools

What we offer

• Corporate psychologist;
• Gifts for significant occasions;
• Legal support;
• Flexible working hours;
• Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!

Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 3 business days to discuss the possibility of scheduling an interview.

We’re seeking a Senior Affiliate Manager (LATAM focus) to drive growth and foster strong, long-term partnerships.
If you have proven experience in affiliate marketing within LATAM, understand local traffic nuances, and know how to scale campaigns with high-performing partners, this role is for you.

Responsibilities:

• Manage and grow existing affiliate partnerships in LATAM markets
• Attract, onboard, and develop new partners across the region
• Collaborate with internal teams to align strategy and performance goals
• Plan, launch, and optimize performance marketing campaigns

• Track, analyze, and interpret campaign data to improve ROI and scaling opportunities

   

Requirements:

• 3+ years of experience in iGaming affiliate marketing (LATAM experience is a strong advantage)
• Deep understanding of different traffic sources (SEO, PPC, social, influencers, native, etc.)
• Strong market research skills with the ability to structure insights clearly and actionably
• Strong analytical skills: ability to work with performance data, identify trends, and make data-driven decisions to optimize campaigns
• Solid understanding of affiliate models, funnels, and player behavior.
• Strong communication skills and ability to work cross-functionally

What we offer:

• Fully remote work with flexible schedule
• Competitive salary + regular performance reviews + initiative-based bonuses
• Fast hiring process — 2–3 stages max
• 24 paid vacation days + 10 sick days annually
• Strong, experienced team that actively shares knowledge
• Real budgets and freedom to test and scale your ideas
• Transparent processes with minimal bureaucracy
• Friendly team culture: networking, conferences, events, and great internal vibe

We don’t just hire Affiliate Managers — we grow them into market leaders.

Owns the technical direction, quality, and delivery enablement of the data platform within the team. Ensures scalable architecture, reliable releases, and strong engineering practices while enabling the team to deliver efficiently within defined engineering and release standards.

• Responsibilities:

  Architecture & Technical Ownership
  • Owns end-to-end technical design across Snowflake, dbt, ADF, and Azure components
  • Acts as the final technical decision authority within the team
  • Ensures alignment with enterprise architecture and data governance standards
  • Maintains architecture documentation and diagrams
  ________________________________________
  Engineering Excellence
  • Defines and enforces coding standards and best practices
  • Reviews critical PRs and ensures maintainability and scalability
  • Drives performance optimization and cost efficiency
  • Continuously improves development efficiency by reducing technical complexity and removing bottlenecks
  ________________________________________
  CI/CD & Release Ownership
  • Owns and improves CI/CD pipelines and deployment processes
  • Defines and enforces the release process, ensuring it is standardized and consistently followed
  • Establishes release criteria based on Definition of Done, testing, and required approvals
  • Ensures all changes meet release criteria before deployment to production
  • Oversees and coordinates production releases, including validation of readiness and risk assessment
  • Has authority to block releases that do not meet defined quality and governance standards
  • Ensures pipelines enforce quality gates (tests, validations, approvals where required)
  • Continuously improves release safety and reduces production incidents
  ________________________________________
  Quality & Definition of Done
  • Ensures adherence to Definition of Done (including testing and documentation)
  • Works with QA and team to ensure test coverage aligns with acceptance criteria
  ________________________________________
  Team Enablement & Mentoring
  • Mentors engineers and supports technical growth
  • Leads knowledge sharing and supports complex problem-solving
  ________________________________________
  Planning & Delivery Support
  • Contributes to sprint planning with technical estimates, risks, and dependencies
  • Owns identification and prioritization of technical debt in collaboration with the Product Owner
  ________________________________________
  Production Ownership
  • Leads incident analysis and root cause resolution
  • Ensures monitoring, alerting, and data quality validation mechanisms are in place across pipelines and in production
  • Maintains runbooks for operational readiness
  ________________________________________
  Ways of Working
  • Collaborates closely with Product Owner and Scrum Master to align technical delivery with business priorities; supports team continuity and helps facilitate meetings when the Scrum Master is absent
  • Proactively works with upstream data source teams and other squads to resolve cross-team dependencies, data issues, and production bugs
  • Drives technical alignment across teams/squads where shared data models, pipelines, or integrations are involved
  • Acts as the primary technical point of contact for external teams and stakeholders

• Mandatory Skills Description:

  7+ experience in Data Engineering and development of DWH solutions
  Hands-on experience with Snowflake, dbt, Azure Data Factory
  Experience with Azure Cloud Solutions, Azure DevOps
  Practical experience and understanding of CI/CD processes
  Experience of technical leadership in Agile SDLC

About the Role

Are you obsessed with TikTok, Reels, and YouTube Shorts? Do you know exactly how to make a sports fan stop scrolling within the first 1.5 seconds? If yes, we want you on our team.

We are looking for a high-energy Content Creator to crack the organic algorithms and scale our presence across India and the Philippines. This isn't a role for corporate "creative thinking sessions" or slow-paced branding — this is a fast-track execution job. You will own the content pipeline, test wild hooks, ride live sports trends, and turn millions of views into organic user acquisition.

What You Will Own

• The Content Factory: Monthly video output and flawless posting consistency for your assigned pages.
• Algorithm Conquest: Driving viral reach, audience growth, and killer retention metrics (hook rate, watch-through rate).
• The Funnel: Crafting content that moves users from "Cool video" to "I want to register right now".
• Risk Management: Staying ahead of the game by keeping our channels safe from platform shadowbans.

Key Responsibilities

• High-Volume Production: Create, edit, and publish high-quality vertical short-form videos tailored to Indian and Filipino audiences.
• Ride the Sports Wave: Drop lightning-fast content around massive live events: IPL, NBA, PBA, Champions League, and top trending sports narratives.
• Master the Formats: Execute winning content styles including Match Highlights, Prediction Hooks, Sports Memes/Reacts, Promo Drops, and UGC-style Wins.
• Optimize for Virality: Craft unskippable hooks, clean subtitles, perfect pacing, and use trending audio to beat the algorithm.
• Analyze & Scale: Treat content like a science. Test different captions, sounds, and CTAs, analyze the data, and immediately scale what works.

Requirements

• Proven Track Record: You’ve successfully grown TikTok, Reels, or Shorts pages before (show us your portfolio or accounts you've worked on!).
• Editing Speed: Quick and dirty editing skills in CapCut, Premiere Rush, or similar tools — you value speed over Hollywood-level VFX.
• Cultural Context: You get sports culture, internet memes, and localized trends.
• Languages: English is a must. If you speak Hindi/Hinglish or Tagalog/Filipino-English, that is a massive unfair advantage.
• Industry Experience: Background in Sports Media, iGaming, Betting, Affiliate marketing, or running popular meme pages is a huge plus.
• Clutch Performer: Ability to work fast under live-event deadlines and adapt to aggressive publishing schedules.

What We Are Looking For

• Pure Execution: You don't wait for inspiration; you build consistency and let the data guide you.
• Trend Hustler: You notice a new sound or format on TikTok and have a sports version of it live within an hour.
• Performance Focus: You care about actual metrics (views, shares, retention, traffic) rather than just "beautiful aesthetics".

What Success Looks Like

• A well-oiled, daily-updating content machine across all assigned channels.
• Steady organic follower growth and consistent spikes in viral reach.
• A direct, measurable impact on organic traffic and registration intent.

Working Environment

Welcome to a fast-paced, high-impact environment centered around live sports, instant trend cycles, and non-stop experimentation. We don't micromanage your process — we care about your results, your speed, and your consistency.

Ready to build the loudest sports channels in the region? Apply now and share links to your best short-form work!

DELIFOOD is a technology company developing digital services and tools for the food delivery and restaurant industry.

We’re looking for a Product Designer who will work part-time and help us create clean, functional, and user-friendly interfaces for our web and mobile applications.

Responsibilities

• Design web and mobile user interfaces (React Web / React Native Mobile);
• Create and refine wireframes, user flows, and high-fidelity mockups;
• Design responsive layouts for different screen sizes and breakpoints;
• Prepare layouts and assets for developers;
• Ensure consistency and usability across platforms;
• Participate in discussions with product and engineering teams.
   

Requirements

• 5+ years of experience in UI/UX or Product Design;
• Strong portfolio with examples of web and mobile UI;
• Proficiency in Figma (components, auto-layout, prototyping);
• Experience designing responsive web interfaces;
• Understanding of platform guidelines (iOS / Android basics);
• Ability to translate product requirements into clear user flows and interfaces;
• Experience preparing assets for development (design tokens, styles, exports);
• English — Upper Intermediate or higher.
   

Nice to have

• Experience with design systems and UI kits;
• Basic understanding of UX research and user testing;

Ability to create simple animations or interactions (Figma, Lottie).
 

We are looking for a Technical Support Manager (L1) to provide high-level assistance to our customers and partners. This role includes diagnosing and troubleshooting software issues, as well as configuring customer and provider accounts, including AI models.

📌 Please note: This position requires working night shifts, including:

One shift from 11:00 PM to 8:00 AM (23:00 – 08:00)
One shifts from 10:00 PM to 7:00 AM (22:00 – 07:00)
 

Primary responsibilities of a Technical Support Manager:
- Diagnose and troubleshoot technical issues, including account setup;
- Ask customers targeted questions to quickly understand the root of the problem;
- Guide clients and providers through issue resolution via phone, email, or chat;
- Properly escalate unresolved issues to appropriate internal teams;
- Provide prompt and accurate feedback to customers;
- Oversee the integration pipeline;
- Configure provider and client accounts;

- Utilize AI models to automate issue diagnostics, analyze client data, and optimize support processes.

Requirements & Skills

- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role;

- Ability to diagnose and troubleshoot basic technical issues;

- Experience working with AI models for data analysis, process automation, or customer support;

- Excellent problem-solving and communication skills;

- Excellent skills in SQL;

- Ability to provide step-by-step technical help, both written and verbal;

- BS degree in Information Technology, Computer Science, or relevant field.

Probation

- Standard probation — 3 months (may be exceptional cases)

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a DevOps Team Lead to join our team. If you are passionate about building resilient infrastructure, leading talented engineers, and ensuring high availability for high-load systems, this is the place for you.

Tech Stack: AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python/Bash.

Your Responsibilities:

You will be responsible for the reliability and scalability of our platform infrastructure, leading the team towards operational excellence.

• Team Leadership: Lead, mentor, and grow the DevOps team. Set technical priorities, optimize delivery workflows (hiring, performance reviews), and foster a culture of engineering excellence.
• Infrastructure as Code: Design and maintain scalable, multi-account AWS infrastructure using Terraform and Helm. Drive the adoption of GitOps practices for consistent environment management.
• Kubernetes Orchestration: Lead the development and support of high-availability EKS clusters, focusing on autoscaling, networking (CNI/Service Mesh), and resource optimization.
• Operational Excellence: Support continuous delivery through optimized CI/CD pipelines. Ensure 99.9%+ availability via robust monitoring, incident response protocols, and proactive system performance tuning.
• Security & Compliance: Strengthen security controls across the platform. Implement Zero-Trust principles, manage IAM/Secrets, and oversee Cloudflare security services (WAF, DDoS protection).
• Database Operations: Ensure reliability of stateful services (MySQL/Aurora, Redis), automating backups, failover strategies, and performance tuning.
• Cross-Functional Collaboration: Partner with Backend, Product, and QA teams to align infrastructure roadmap with business goals and eliminate bottlenecks in the development lifecycle.

What we expect from you:

• Experience: 5+ years in a DevOps role with 2+ years in a leadership position (managing team workflows, mentoring, reporting).
• AWS Expertise: Deep understanding of AWS ecosystem (multi-account organizations, advanced networking, security best practices, and cost optimization).
• Kubernetes Mastery: Advanced experience with EKS (HA networking, PodDisruptionBudgets, NodeGroups, Service Mesh, Cilium/eBPF).
• IaC & GitOps: Strong proficiency with Terraform (multi-environment modules) and GitOps tools (FluxCD or ArgoCD).
• CI/CD Strategies: Experience designing secure, scalable deployment pipelines (GitHub Actions, Jenkins) for PHP and Go applications.
• Observability: Expert knowledge of monitoring stacks (Prometheus, Grafana, Alertmanager, New Relic, Sentry) and experience designing custom metrics/alerts strategies.
• Security Fundamentals: Strong grasp of network segmentation, SSL/TLS, Secrets Management (AWS Secrets Manager/External Secrets Operator), and compliance basics.
• Automation: Proficiency in Python or Bash for creating operational tooling and automation scripts.

It will be a plus:

• Architecture: Experience with Multi-Region and Multi-Cloud architectures, cross-cluster networking, and disaster recovery strategies.
• Streaming Data: Experience with Kafka/MSK or other event streaming systems.
• Compliance: Experience with PCI DSS or equivalent compliance frameworks.
• Performance: Deep understanding of Linux internals and advanced caching strategies (Redis, Cloudflare, S3 tiering).
• Cost Management: Strong background in FinOps and cost optimization techniques across cloud providers.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You will be responsible for the timely creation and delivery of emails, push notifications, pop-ups, and SMS campaigns for our brands;
• You will perform user segmentation to ensure relevant and effective communication;
• Your tasks will include setting up, testing, and monitoring bonus mechanics;
• You will be responsible for publishing promotional materials on websites;
• You will fully support the campaign creation process, collaborating closely with copywriters, designers, game managers, and the product team;
• You will monitor the spam rate of your campaigns and promptly handle unsubscribe requests or spam complaints;
• You will apply a basic understanding of email marketing best practices — including proper audience selection (e.g., excluding unsubscribed or blocked users).

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 1 year of experience in email or CRM marketing;
• Experience working with tools like Customer.io (or similar platforms);
• Intermediate level of English or higher;
• Understanding of user segmentation principles and content creation;
• Strong attention to detail and a responsible approach to tasks;
• Basic knowledge of HTML will be a plus.

WILL BE A PLUS

• Experience working with analytics to evaluate campaign performance and understand user behavior;
• Ability to analyze market trends and collect best practices;
• Interest in developing analytical skills within CRM/retention marketing.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

• Owns the technical direction, quality, and delivery enablement of the data platform within the team. Ensures scalable architecture, reliable releases, and strong engineering practices while enabling the team to deliver efficiently within defined engineering and release standards.
   

• Responsibilities:

  Architecture & Technical Ownership
  • Owns end-to-end technical design across Snowflake, dbt, ADF, and Azure components
  • Acts as the final technical decision authority within the team
  • Ensures alignment with enterprise architecture and data governance standards
  • Maintains architecture documentation and diagrams
  ________________________________________
  Engineering Excellence
  • Defines and enforces coding standards and best practices
  • Reviews critical PRs and ensures maintainability and scalability
  • Drives performance optimization and cost efficiency
  • Continuously improves development efficiency by reducing technical complexity and removing bottlenecks
  ________________________________________
  CI/CD & Release Ownership
  • Owns and improves CI/CD pipelines and deployment processes
  • Defines and enforces the release process, ensuring it is standardized and consistently followed
  • Establishes release criteria based on Definition of Done, testing, and required approvals
  • Ensures all changes meet release criteria before deployment to production
  • Oversees and coordinates production releases, including validation of readiness and risk assessment
  • Has authority to block releases that do not meet defined quality and governance standards
  • Ensures pipelines enforce quality gates (tests, validations, approvals where required)
  • Continuously improves release safety and reduces production incidents
  ________________________________________
  Quality & Definition of Done
  • Ensures adherence to Definition of Done (including testing and documentation)
  • Works with QA and team to ensure test coverage aligns with acceptance criteria
  ________________________________________
  Team Enablement & Mentoring
  • Mentors engineers and supports technical growth
  • Leads knowledge sharing and supports complex problem-solving
  ________________________________________
  Planning & Delivery Support
  • Contributes to sprint planning with technical estimates, risks, and dependencies
  • Owns identification and prioritization of technical debt in collaboration with the Product Owner
  ________________________________________
  Production Ownership
  • Leads incident analysis and root cause resolution
  • Ensures monitoring, alerting, and data quality validation mechanisms are in place across pipelines and in production
  • Maintains runbooks for operational readiness
  ________________________________________
  Ways of Working
  • Collaborates closely with Product Owner and Scrum Master to align technical delivery with business priorities; supports team continuity and helps facilitate meetings when the Scrum Master is absent
  • Proactively works with upstream data source teams and other squads to resolve cross-team dependencies, data issues, and production bugs
  • Drives technical alignment across teams/squads where shared data models, pipelines, or integrations are involved
  • Acts as the primary technical point of contact for external teams and stakeholders

   

• Mandatory Skills Description:

  7+ experience in Data Engineering and development of DWH solutions
  Hands-on experience with Snowflake, dbt, Azure Data Factory
  Experience with Azure Cloud Solutions, Azure DevOps
  Practical experience and understanding of CI/CD processes
  Experience of technical leadership in Agile SDLC

   

• Nice-to-Have Skills Description:

  Experience with AWS and/or GCP cloud solutions
  Certifications related to DWH
   

• Languages:
  • English: C1 Advanced

Let’s Start With a Hello

We’re looking for an Affiliate Manager with advertiser-side experience who’s ready to scale partnerships across global markets. If you know how to grow affiliate networks, optimize traffic, and drive real performance — you’ll feel right at home here.

Who We Are

We’re an international iGaming company developing multiple casino products and actively expanding worldwide. Our team combines speed, expertise, and a strong performance mindset to scale across Tier-1, Tier-2, and emerging markets.

Our culture?
Fast decisions, fast growth.
Data-driven and performance-focused.
Built for scale.
Multicultural, flexible, and collaborative.

What You’ll Be Doing (Affiliate Manager – Global Markets)

• Developing and scaling the affiliate channel across multiple GEOs.
• Sourcing and onboarding new partners (affiliates, teams, influencers).
• Managing and growing existing affiliate relationships.
• Building long-term, high-performing partnerships.
• Analyzing and optimizing traffic (CR, FTD, ROI, etc.).
• Testing new traffic sources and growth hypotheses.
• Collaborating with marketing and product teams.
• Monitoring market trends and competitor activity.
• Preparing reports and driving growth initiatives.

What Makes You a Great Fit

• Experience in affiliate marketing (iGaming / casino preferred).
• Advertiser-side experience — must-have.
• English level: at least B1; additional languages relevant to target GEOs are a plus.
• Strong understanding of CPA / RevShare / Hybrid models.
• Analytical mindset with focus on performance metrics.
• Proactive, results-driven, and growth-oriented.

Bonus Points

• Experience with influencer or SEO traffic.
• Hands-on experience with hybrid deal structures.
• Existing affiliate / partner network.

What’s In It for You

• Work directly with product (no intermediaries).
• International team operating across global markets.
• Flexible format: remote or relocation to Cyprus.
• Competitive salary + performance bonuses.
• Real impact on processes and company growth.

Let’s Wrap It Up

If you want to scale affiliate channels globally, work with strong products, and influence real growth — let’s talk.