Jobs Sysadmin

We are currently seeking an IT Support Specialist to join a manufacturing company specializing in radio electronics. You will be responsible for ensuring the stable and secure operation of the IT infrastructure, providing user support, and implementing modern solutions to improve internal processes.

Responsibilities

• User support (Windows/macOS): access, VPN, RDP, printers, Microsoft 365.
• Installation, configuration, and maintenance of workstations and peripherals.
• Participation in onboarding/offboarding: accounts, equipment, access.
• Maintenance of equipment database, documentation updates.
• Basic diagnostics of problems, escalation of complex incidents.

Requirements and qualifications

• Experience working with Windows 11 and macOS (installation, configuration, and basic troubleshooting).
• Understanding of Active Directory principles: user account creation/deactivation, security groups, access policies.
• Basic knowledge of Microsoft 365 / Azure AD.
• Experience with VPN clients.
• Knowledge of configuring and maintaining network printers, drivers, and print queues.
• Ability to install and maintain user hardware (laptops, monitors, docking stations, peripherals).
• Basic diagnostic skills for hardware and software issues.
• Understanding of asset management processes: inventory, asset tracking, database maintenance.
• Basic understanding of networking technologies (TCP/IP, DNS, DHCP, VLAN).
• Strong customer service and communication skills; ability to explain technical issues in simple terms.
• Attention to detail, responsibility, and reliability.
• Ability to work effectively in a team and follow SLA guidelines for incident resolution.
• Willingness to learn and grow within the field of system administration.
• English level: Intermediate or higher — ability to communicate with users and read technical documentation.

Nice to have

• Understanding of onboarding/offboarding processes for employees.
• Experience with Intune / MDM or similar device management systems is a plus.

This position offers a unique opportunity to ensure the smooth operation of the IT environment, support a growing team, and implement new technological solutions.

We’re looking for a Junior Strong/Middle System Administrator to join our team on a part-time basis. This role requires a seasoned professional with a blend of technical prowess, organizational finesse, and the ability to contribute to the overall efficiency of the company’s operations.

Requirements:
— 1+ year of experience in system administration and technical support.
— Proficient in utilizing office software.
— Advanced skills in troubleshooting hardware, software, and network issues.
— Knowledge of office management procedures and equipment maintenance.
— Familiarity with IT security protocols and adherence to best practices.
— Strong organizational and multitasking abilities for effective system management.

Responsibilities:
— Provide expert technical support for hardware, software, and network systems.
— Perform routine maintenance tasks to ensure the reliability and efficiency of company equipment.
— Oversee overall office operations, including supply management, vendor relations, and facility maintenance.
— Actively troubleshoot hardware, software, and network issues to maintain a seamless work environment.
— Manage the inventory of office supplies and equipment to optimize resource utilization.
— Maintain accurate records of equipment, software licenses, and service agreements for efficient tracking and compliance.
 

We offer:
— Competitive salary.
— Challenging tasks.
— Opportunities for professional development and growth.
— Flexible working hours.
— New hardware.
— Availability of generators and Starlinks in the office.
— Small gym and table tennis in the office.
— Adjustable height tables.
— Regular office fruit delivery and other benefits.

We are looking for a Junior Strong / Middle System Administrator to join our team. This role is ideal for a hands-on professional who combines solid technical skills with strong organizational abilities and enjoys contributing to smooth, efficient company operations.

Requirements

• 2+ year of experience in system administration and/or technical support
• Confident user of office and productivity software
• Strong troubleshooting skills across hardware, software, and network issues
• Basic understanding of office management processes and equipment maintenance
• Familiarity with IT security principles and best practices
• Strong organizational skills and ability to multitask in a dynamic environment
• Strong communications level
• English Level is Intermediate or above

Responsibilities

• Provide technical support for hardware, software, and network-related issues
• Perform routine system and equipment maintenance to ensure reliability and efficiency
• Troubleshoot and resolve technical issues to maintain a stable and seamless work environment
• Oversee office-related operations such as equipment setup, basic facility support, and vendor coordination
• Manage inventory of office supplies and IT equipment to ensure optimal resource usage
• Maintain accurate records of equipment, software licenses, warranties, and service agreements

We Offer

• Medical insurance after the trial period
• Team-building activities
• 24 paid vacation days per year
• 5 paid sick leave days per year

We’re expanding our team at JustMarkets and looking for a motivated and enthusiastic IT Specialist to join us! 

If you’re passionate about technology, eager to learn, and excited to support our internal users, we will be glad to consider your candidacy. At JustMarkets, we believe in fostering your growth and providing a space where you can enhance your skills while making a real difference.

Join us and become part of a team that values collaboration and fresh ideas!

Responsibilities

• Providing user support via chat and remote access, resolving browser and application issues, password resets, and system shutdowns
• Managing support tickets, prioritizing requests, and handling escalations
• Joining calls to troubleshoot and resolve complex or high-priority issues
• Conducting technical onboarding sessions for new employees (approximately one per day)
• Preparing, configuring, dispatching, and repairing company equipment
• Participating in daily team syncs and cross-team communication

Requirements

• 1–2 years of experience as a IT Specialist or in a similar technical support role
• Proficiency in macOS, Linux, and/or Windows operating systems
• Understanding of basic network troubleshooting
• Knowledge of antivirus solutions and email systems
• Understanding of network security principles
• Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms
• Intermediate English proficiency (B1) in speaking and writing

Will be a plus

• Specialized education or completed courses in system administration or a related technical field
• Understanding of VoIP technologies, including Asterisk
• Familiarity with the Atlassian stack (Jira, Confluence)
• Basic knowledge of Palo Alto NGFW
• Experience with equipment management, asset tracking, distribution, and inventory control

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

     We are developing a technology-driven project in a phase of active growth and scaling. Our team is distributed across several countries, and the IT infrastructure is constantly evolving. 
     We are looking for a System Administrator who will be responsible for maintaining, supporting, and developing the project’s IT infrastructure.

Responsibilities

• Administration and support of the project’s IT infrastructure
• Setup and maintenance of servers (Linux / Windows)
• User account and access management
• Support and maintenance of cloud infrastructure (AWS / GCP / Azure, depending on the project)
• System monitoring, backups, and ensuring high availability
• Configuration of VPNs, firewalls, and basic security tools
• Participation in launching new services and project initiatives
• Technical support for employees (onboarding / offboarding)
• Interaction with vendors, hosting providers, and contractors
• Documentation of IT processes and infrastructure

Requirements

• 2–3+ years of experience as a System Administrator
• Strong knowledge of Linux and/or Windows Server
• Understanding of networking fundamentals (TCP/IP, VPN, DNS, DHCP)
• Experience with cloud platforms
• Automation skills (bash, PowerShell — a plus)
• Understanding of information security principles
• Experience working in project-based or fast-growing environments
• High level of independence, responsibility, and structured thinking

Nice to Have

• Experience in startups or product companies
• Familiarity with DevOps tools (Docker, CI/CD)
• Experience with monitoring systems (Zabbix, Grafana, etc.)
• Experience supporting distributed teams
• English sufficient for technical documentation and communication

We Offer

• Full-time project-based engagement
• Long-term cooperation
• Opportunity to build and scale IT infrastructure
• Flexible work format
• Competitive compensation (discussed individually)
• International team and dynamic environment

WOW24−7 is an international customer support outsourcing company providing omnichannel, multilingual 24/7 support for mid-sized businesses in SaaS, e-commerce, fashion, travel, and IoT. We work with clients across North America, the UK, and the EU.

We are looking for a skilled and proactive System Administrator who will ensure the stability, security, and efficiency of our IT environment. This role is essential for supporting remote teams, maintaining infrastructure, and enabling smooth day-to-day operations across the company.

What we expect from the candidate:

• Technical education;
• Upper-Intermediate English level;
• Administrator-level knowledge of Windows Server 2025, macOS, Debian;
• Experience with virtualization systems (Proxmox);
• Experience administering Google Workspace and email systems;
• Knowledge of monitoring tools (Zabbix, Graylog);
• Understanding of TCP/IP fundamentals;
• Experience with office software (MS Office, etc.);
• Skills in diagnosing hardware/software issues (SSD, RAM, peripherals);

• Experience with network equipment (routers, switches, WAN/LAN).

   

Nice to Have: Bash and/or PowerShell scripting experience.

Your main responsibilities:

• Administer Active Directory (user accounts, access rights, GPO);
• Monitor IT infrastructure using Zabbix (alerts, incident response);
• Administer Google Workspace (users, mailboxes, groups, security policies);
• Support office IT infrastructure (Wi-Fi, LAN, internet, printers, video conferencing systems);
• Configure and maintain workstations (laptops, PCs, peripherals);
• Provide L1/L2 technical support to users (remote and on-site);
• Manage IT assets (hardware inventory, licenses, decommissioning);
• Purchase hardware and consumables; communicate with vendors and ISPs;
• Create and maintain IT documentation and internal knowledge base;
• Participate in IT infrastructure improvement and modernization projects.

We offer:

• Fully remote work format;
• Optional office visits once a week (city center, near Forum Lviv);
• Working hours: Monday-Friday, 10:00—18:00;
• 3-month probation period with team support;
• 18 paid vacation days per year;
• 15 paid sick leave days;
• Friendly, open team culture;
• Opportunity to influence IT processes and improvements.

If you are looking for new opportunities to grow professionally, send us your resume and a brief overview of your experience. We look forward to meeting you!

Bulls Media

Bulls Media is an international digital company with offices in several countries. We are expanding our global IT team and are looking for a Junior IT Support who is motivated to start a career in IT infrastructure and system administration.

This role is suitable for graduates or entry-level candidates with a higher education in Computer Science or related fields, even without prior commercial experience.

Responsibilities:

• Assist in maintaining and supporting IT equipment (PCs, laptops, peripherals)
• Install, configure, and update operating systems and software
• Provide first-line technical support to employees (on-site and remote)
• Support Google Workspace (Gmail, Calendar, Docs, etc.)
• Assist with user account management and access rights
• Participate in employee on-boarding and off-boarding processes
• Troubleshoot basic hardware and software issues and document solutions
• Work with Windows OS and gain hands-on experience with Linux
• Assist in managing internal systems and tools (Slack, Monday, Freshdesk, automation tools)
• Learn and follow IT policies, security standards, and best practices

Requirements:

• Higher education in Computer Science, Information Technology, or a related field (or Student)
• Basic understanding of operating systems (Windows; Linux is a plus)
• Fundamental knowledge of networking concepts (TCP/IP, DNS, VPN — basic level)
• Willingness to learn and grow in System Administration
• Strong problem-solving and analytical skills
• Responsible, service-oriented, and proactive attitude
• Good time management and ability to prioritize tasks
• English level: Upper-Intermediate or higher

Nice to have:

• Basic familiarity with cloud platforms
• Knowledge of automation tools (Make / Zapier) or scripting basics
• Experience with ticketing systems (Freshdesk, Jira, etc.)

What We Offer:

• 21 days of paid annual leave
• 7 paid sick days
• Health insurance
• All necessary technical equipment provided
• English-speaking clubs
• Corporate events and team buildings
• Annual performance review
• Hybrid work format: 4 days on-site, 1 day fully remote
• Comfortable office environment and supportive IT team

Hiring Process:

1. Recruitment interview
2. Test task
3. Technical interview
4. Final interview with the CTO

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• At least 2 year experience in an IT support / Help Desk role
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

MEV is a software development company with business presence in the US and development centers in Europe. We are looking for a System Administrator who will support our team, maintain internal IT systems, and ensure smooth daily operations.

Scope of tasks and ownership:

You will be responsible for providing end-to-end IT support across our organization, ensuring our systems are secure, efficient, and well-maintained. Your duties will include:

• Endpoint and User Support: Onboarding and offboarding staff, deploying hardware/software, and managing access. You’ll also handle support for peripherals, meeting room equipment, and other devices
• System and Infrastructure Management: Administering Windows, macOS, and Linux servers, managing virtualization environments, and maintaining robust backup and recovery solutions
• Network Administration: Configuring and maintaining network equipment (switches, routers, firewalls), managing VPNs for remote users, and ensuring network security and performance
• Security and Compliance: Enforcing security policies, managing identity and access, and conducting regular security audits to protect our data
• Cloud and SaaS Administration: Managing cloud infrastructure (AWS, Azure, GCP) and a variety of SaaS applications (Google Workspace, Slack, Jira). You will also use automation tools and scripting to streamline workflows
• IT Operations and Projects: Creating and maintaining IT documentation, managing our hardware/software inventory, and collaborating with global teams on IT projects and system upgrades

What You’ll need:

• 2 + years of proven experience as a System Administrator in a multi-platform environment (Windows, macOS, Linux)
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, NAT, VLAN, VPN)
• Experience with cloud identity management (Okta, Google Workspace)
• Hands-on with network hardware (Cisco, ZyXEL, MikroTik, Ubiquiti)
• Knowledge of endpoint management (MDM, EDR, patching, encryption)
• Familiarity with SaaS tools like Slack, Jira, Confluence, etc
• Solid understanding of information security principles
• Hands-on troubleshooting and problem-solving skills
• Ability to manage multiple priorities and tasks
• Strong written and verbal communication skills
• Good documentation practices
• English level Intermediate+ (for documentation and communication with global teams).

Nice-to-Have:

• Virtualization expertise (VMware, Hyper-V, Proxmox)
• Knowledge of clustering, high availability, load balancing
• Automation & scripting (PowerShell, Bash, Python; Zapier, Apify, Bardeen)
• Familiarity with DevOps/CI-CD tools (Jenkins, Ansible, Puppet, Chef)
• Experience with monitoring platforms (Zabbix, Grafana, Prometheus, Nagios)
• Exposure to cloud infrastructure (AWS, Azure, GCP)
• Participation in audits, compliance, and IT security governance
• Knowledge of structured cabling systems (SCM)
• Bachelor’s degree in Computer Science / IT / related field

Our benefits:

• No micromanagement
• Freedom to engage in decision-making and implementation
• Ability to work in a team of professionals (the ratio of middle and above specialists 80/20)
• Participation in the development of high-quality products
• Direct communication with clients on a partnership level
• Professional development opportunities ($600 education budget, well-managed processes, communities, internal library)
• Health insurance
• $600 extra for health care, sports, or mental health
• Accounting services
• 20 paid working days off and 10 days sick leave
• Opportunity to work remotely
• Soulful team buildings and corporate events

Join us and be among those who care!

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Oleksandr Kushchynskyi, our Product Manager, we’re looking for a System Engineer to join our team of superstars transforming the EdTech industry.

What team will you be a part of?

Infrastructure Squad ensures smooth operations and scalable growth for the business. The team designs and implements solutions to enhance the daily experience of everyone at Headway Inc.
 

This job is perfect for you if you:

— Want to own and scale corporate IT infrastructure end-to-end, not just “support tickets.”
— Are an A-player who takes initiative, prioritizes well, and thrives in a high-volume, fast-paced environment.
— Enjoy communicating with business stakeholders, translating needs into secure, scalable solutions, and documenting them clearly.
 

What will you do:

— Own and scale on-prem IT infrastructure and network architecture (WiFi, LAN/WAN, VPN, DNS), including backup systems (UPS, hardware backups).
— Administer the corporate SaaS ecosystem end-to-end (Google Workspace, Slack, Notion) and optimize how teams use it.
— Implement and manage security foundations: IAM (Google Workspace, Okta), device management (Jamf), and security policies across all corporate devices.
— Design and build IT process automations to eliminate manual work and improve efficiency.
— Manage IT assets and software licenses lifecycle, maintaining accurate inventory and operational readiness.
— Lead the Jira ITSM environment and maintain a high-standard Internal Knowledge Base.
— Optimize IT operations to a level where they can be smoothly managed by a team (and help shape what that team should look like).
 

What do you need to join us:

— 4+ years of experience in System Administration / IT Operations (or similar roles).
— Strong networking knowledge and hands-on experience managing corporate networks (protocols, VPN, DNS, WiFi).
— Advanced administration of Google Workspace, Slack, and Jira (including ITSM practices).
— Security mindset and experience with MDM (Jamf) and IAM configuration (Google Workspace, Okta).
— Ability to script or use low-code/no-code tools to automate IT workflows and reduce manual operations.
— A strong documentation culture: you enjoy creating clean, structured, and useful docs.
— High ownership, ability to prioritize business needs, and motivation to build/lead a team in the future.
— Alignment with the values of our team (SELECT).
 

What do we offer:

— Work within an ambitious team on a socially impactful education product.
— An office with a reliable shelter, generators, satellite internet, and other amenities.
— Access to our corporate knowledge base and professional communities.
— Personal development plan.
— Compensation for English language learning, external training, and courses.
— Medical insurance and full sick leave compensation.
— Sports activities: running, yoga, boxing, and more.
— Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
— Supporting initiatives that help Ukraine. Find out more about our projects here.
 

Working schedule:

This is a full-time position. During the 3-month probation period, we ask you to work full-time from our office to get fully onboarded, build strong cross-team collaboration, and dive deep into our IT environment.

After probation, you’ll switch to a hybrid format — you’ll mainly work from the office, with the option to work from home occasionally when needed.
 

Are you interested?
Send your CV!

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

About the client:

Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Atlassian Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities:

• Organise the migration of Slack and Atlassian from one company to another with data preservation 

Requirements: 

• 4+ years of experience as an Atlassian Engineer or a similar technical role.
• Proficiency with JCMA (Jira Cloud Migration Assistant) and CCMA (Confluence Cloud Migration Assistant).
• Ability to map custom fields, issue types, and complex workflows from the old instance to the new one without losing history.
• Skill in auditing 3rd-party marketplace apps (e.g., ScriptRunner, Tempo)
• Experience moving multiple workspaces into a single Slack Enterprise Grid org.
• Familiarity with Slack's Corporate Export tools and handling JSON/CSV data files.
• Experience with connecting Jira, Confluence, and Bitbucket "hooks" in the new Slack environment.
• Skills of configuring Okta, Azure AD, or Google Workspace with Atlassian Access and Slack.
• Experience with Python/Bash Scripting
• Deep SQL knowledge
• English level - upper intermediate or higher 

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

About Us

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For

We are looking for an IT Systems & Access Administrator to join the Entravel team. This role involves managing user access, credentials, and system permissions across the organization. You will work closely with IT, security, and engineering teams to ensure secure, compliant, and efficient access management, while continuously improving onboarding, offboarding, and access control processes.

Responsibilities:

• Administer company credentials, including user provisioning, vault architecture, shared-access policies, account recovery workflows, and periodic access reviews.
• Manage end-to-end onboarding and offboarding by creating and disabling accounts, managing physical equipment, assigning roles and groups, and ensuring access is removed promptly across all systems.
• Administer remote access tooling (RDP/remote desktop, VPN, SSH gateways, and device trust where applicable), ensuring access is controlled, auditable, and properly logged.
• Manage email and collaboration platforms (Google Workspace/Microsoft 365), including mailboxes, groups, forwarding rules, security configurations, and account hygiene.
• Enforce baseline security controls such as MFA, least-privilege access, device access policies, and coordination of security updates and patching for end-user systems.
• Respond to access-related incidents, including compromised accounts, credential resets, suspicious login triage, and escalation or coordination with engineering/security when required.
• Maintain internal IT documentation and runbooks for access procedures, including employee self-service guidance where appropriate.

Requirements:

• 5+ years of experience in IT administration, IT operations, identity/access management, or a similar role with end-to-end ownership of internal access systems.
• Deep understanding of IAM principles and implementation, including joiner-mover-leaver processes, RBAC, least privilege, segregation of duties, and periodic access reviews.
• Proven experience designing and operating access provisioning standards across multiple systems (SSO where available), including approval workflows, role and group models, and exception handling.
• Strong experience administering email and collaboration platforms (Google Workspace and Microsoft 365), including security hardening, mail flow controls, and investigation of suspicious rules or sign-ins.
• Advanced hands-on experience with secure remote access patterns (VPN, RDP, SSH), including jump-host/bastion approaches, device trust posture where applicable, and logging/traceability.
• Strong familiarity with security controls and auditing processes: MFA, conditional access concepts, privileged access handling, account monitoring, and evidence collection for audits.
• Demonstrated incident response capability for identity-related events: account compromise triage, containment, credential rotation, session revocation, and post-incident remediation.
• Ability to lead onboarding and offboarding at scale with measurable SLAs, ensuring complete access removal and improving processes through automation where appropriate.
• Strong documentation and governance mindset: maintains runbooks, SOPs, access matrices, and change logs suitable for audits.
• Basic, practical understanding of information security governance and compliance frameworks, including how ISO 27001 and SOC 2 influence access control policies, evidence collection, and audit readiness.
• Excellent communication and stakeholder management skills, able to drive alignment across engineering and operations; professional fluency in English and Ukrainian.

Nice to Have:

• Experience with GCP (Google Cloud Platform) management.

• Experience with user management in Atlassian, Teams, Slack, Figma, or Miro.

   

What We Offer 

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.