Jobs at Djinni

BigD is seeking a talented Data Analyst to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

• Collect, process, and analyze large data sets in the gambling/betting domain
• Design and build a product analytics system from the ground up
• Form and maintain a reporting system for key business metrics (conversion, deposit, LTV, etc.)
• Analyze user behavior, conduct user segmentation, and identify key trends
• Plan and execute A/B tests and experiments, evaluate their efficiency
• Identify growth points and develop recommendations for boosting conversions and revenue

• Build and monitor dashboards and deliver regular analytical reports

   

We are looking for:

• 2+ years of experience as a Data Analyst
• Deep understanding of core gambling/betting metrics and business processes: conversion, deposit, LTV, ROI, churn, retention, 
• Confident in SQL and working with databases
• Familiarity with analytics platforms
• Knowledge of BI tools - Tableau, Power BI, Metabase, etc. 

• Experience with BI tools (must) 

   

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy

• Stable salary payment

   

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

Location: Fully Remote (Europe) 

Type: Full-time preferred - part-time negotiable

Experience: Medior - Senior 

Are you a HubSpot power admin who knows exactly how to squeeze every drop of value out of the platform? Do you get energy from building intelligent systems and making a real impact at a fast-growing SaaS scale-up?

We are looking for a dedicated HubSpot Specialist to take ownership of our CRM environment and integrations, ensuring our commercial teams run like a well-oiled machine.

The Role

As our HubSpot Expert, you are the technical owner of our commercial engine. Your primary mission is to maximize the value we get from HubSpot across our Sales, Marketing, Customer Success, and Support teams.

While business logic and deep process mapping will initially be guided by leadership, you will be the absolute authority on how things get built. If we need to see conversion rates per pipeline stage, you know exactly how to configure the funnel analytics. If you notice we aren't utilizing HubSpot Playbooks for our sales calls, you proactively suggest and implement them.

You will also handle connections between HubSpot and our other tools using platforms like Zapier, Make, or n8n.

What You Will Do

• HubSpot Mastery: Manage (currently 200 active workflows) and optimize the Sales, Marketing, and Service Hubs to their fullest potential. You will build and maintain advanced workflows, sequences, and automation rules.

   

• System Utilization: Proactively identify unused HubSpot features (like Playbooks, Lead Scoring, or advanced reporting) and deploy them to improve team efficiency.

• Light Integrations: Connect our ecosystem using native integrations or external automation tools (n8n, Make, Zapier) to ensure smooth data flow between systems like our billing software and finance tools.

   

• Data Guardian: Act as the guardian of our "Source of Truth", keeping our data clean, segmented, and actionable.

   

   

Growth Trajectories

We don't expect you to be a master of everything on day one. As you settle into the role, you will have the opportunity to grow in one (or both) of the following directions:

1. Process & RevOps Strategy: Learn how to drill down into operational bottlenecks, map complex business processes, and prioritize high-impact automations alongside the Head of Product.

    

2. AI Implementation: Dive into the world of AI by building RAG-based support bots, implementing chatbots, or using AI to analyze sales transcripts to automatically enrich deal data and track objection handling.

What We Expect From You

• Deep HubSpot Expertise: You have demonstrable, hands-on experience with HubSpot (CRM, workflows, reporting, Hubs). You know the platform's capabilities and limitations inside out.

   

• Integration Skills: Experience connecting tools using API-based integrations and automation platforms (Make, n8n, Zapier).

   

• Proactive & Independent: This role is open to fully remote candidates across Europe, so you must be a self-starter who communicates effectively with office-based stakeholders.

   

• Fluent English: Essential for configuring systems and communicating with the team.

What You Can Expect From Us

• Impact: A diverse role within a profitable, fast-growing SaaS scale-up with direct impact on your colleague's efficiency.

   

• Independence: You get ownership over Hubspot and become the 'master' of the system.

   

• Growth & Coaching: Active coaching from the Head of Product to help you develop your business skills.

   

• Culture: A low-barrier, entrepreneurial culture with fun colleagues.

   

We are currently looking for a Project Manager who will support and coordinate several client accounts, help manage outstaff projects, and grow together with our delivery team.
 

This role is ideal for someone with early experience in project management, operations, account coordination, or IT delivery who wants to grow into a strong Delivery Manager role.
 

What you will do

• Coordinate ongoing outstaff projects across several client accounts
• Maintain regular communication with engineers working on client projects
• Support smooth collaboration between clients, delivery, recruitment, and resource teams
• Participate in staffing processes and help match specialists to project needs
• Review CVs together with the team and support candidate evaluation
• Assist in technical and cultural interview coordination
• Help identify and prevent delivery risks early
• Support account development and expansion opportunities
• Work closely with Sales during pre-sales and discovery stages
• Ensure specialists match project requirements, budget, and expectations
• Maintain project documentation and operational records
• Support preparation and coordination of contracts and related documents
   

Who we are looking for

• 1–3 years of experience in Project Management, Account Management, Operations, Recruitment coordination, or similar roles
• Higher education (required)
• Basic understanding of IT delivery or completed PM / IT-related courses
• Strong communication and organizational skills
• Ability to work in a multitasking environment
• Attention to detail and accuracy in documentation
• Confident PC user with experience in Google Workspace
• Basic experience working with CRM or tracking systems
• Proactive mindset and willingness to learn
• English level — Intermediate or higher
   

Nice to have

• Experience in IT outsourcing / outstaff environments
• Understanding of software development lifecycle
• Experience supporting interviews or staffing activities
• Agile / Scrum theoretical knowledge
   

What you get

• Structured mentoring from experienced Delivery Managers
• Opportunity to grow into a Delivery Manager role
• Hands-on experience with real IT delivery and client accounts
• Fully remote work format
• Work with modern technologies in an experienced team
• Real impact on project and company growth
• Competitive compensation with growth opportunities

Attention: remote work is not considered!

Webugol (https://webugol.com) is a dynamic company that offers organic promotion services to our international clients (USA, Canada, UK, Australia). Our main goal is to deliver profitable results to our customers by making every decision based on the growth of organic ranking, traffic and market position of the client. We are looking for an SEO specialist who is passionate about our vision and willing to go the extra mile for the client. We need a specialist who is eager to learn and acquire new skills.

As an SEO specialist, you will be responsible for:

• analyzing the business needs of our clients and their web resources for organic promotion;
• conducting SEO audits and implementing SEO changes on the client’s site;
• developing and executing SEO promotion strategies;
• creating and managing SEO content plans and content;
• working on increasing the external link building of the client’s site;
• monitoring the progress and results of the projects;
• improving the online funnels for our clients;
• collaborating with other contractors/subcontractors (programmers, designers, copywriters, sales managers, etc.)

To apply for this position, you need:

• at least one year of work experience in SEO optimization;
• experience with copy-writing and linkbuilding;
• proficiency in Google Seach Console, Analytics, Serpstat (Semrush, Ahrefs);
• basic knowledge of Google, Facebook, Instagram advertising (optional);
• English level of B1 or higher;
• quick learning ability and desire to achieve measurable results;
• self-reliance and independence in work!

We offer:

• a competitive salary starting from $700, depending on the interview results;
• a fast salary growth opportunity based on your learning progress;
• an office in the city center (near the Forum shopping center).

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is building the next generation of short drama, a premium platform designed for
vertical storytelling, rich user engagement, and long-term retention. This is content-tech
company at our core, blending Hollywood-style creative with deep product thinking and
advanced monetization models. Backed by one of Israel’s leading content powerhouses with
a proven global track record (Netflix, HBO, Canal+, Sony, and more).
The team consists of serial entrepreneurs, growth experts, and creative minds focused on creating a new entertainment experience for mobile audiences

We're looking for a Mobile QA Engineer to ensure the quality of our short-form drama
streaming app (iOS & Android). You'll own the testing strategy for a vertical video platform
with in-app purchases, ad integrations, and a coin-based economy.

Key Requirements:
🔹 3+ years of mobile QA experience (iOS & Android);
🔹 Hands-on experience testing video/streaming apps- understanding of buffering;
🔹 HLS playback, frame drops, and performance metrics;
🔹 Experience testing in-app purchase and subscription flows on both app stores;
🔹 Familiarity with React Native / Expo-based apps and their common quirks;
🔹 Comfortable using device logs (Xcode Console, Logcat) and network debugging;
🔹 Tools (Charles/Proxyman);
🔹 Experience with bug tracking tools (Linear, Jira, or similar);
🔹 Strong understanding of mobile OS differences, device fragmentation, and;
🔹 Screen-size edge cases;
🔹 English – Upper-Intermediate or higher.

Will be plus:
🔹 Experience with test automation frameworks (Detox, Maestro, or Appium);
🔹 Familiarity with Firebase Auth, Mixpanel/AppsFlyer analytics validation;
🔹 Exposure to CI/CD pipelines (GitHub Actions, EAS Build);
🔹 Basic understanding of REST APIs and comfort testing backend endpoints;
🔹 (Swagger/Postman);
🔹 Experience with accessibility and localization testing;

What you will do:
🔹 Design and execute manual and automated test plans for iOS and Android builds;
🔹 Test vertical video playback (HLS/Mux streaming), subtitle rendering (SRT/VTT);
🔹 And feed scrolling performance;
🔹 Validate in-app purchase flows (Apple App Store & Google Play), coin;
🔹 Transactions, subscriptions, and receipt validation;
🔹 Test authentication flows across providers (Apple Sign-In, Google, Facebook);
🔹 Verify ad integration (AppLovin MAX) and reward mechanics (daily rewards;
🔹 Ad-based earnings);
🔹 Perform regression, smoke, and exploratory testing across episodes, series;
🔹 Watch history, and user profiles;
🔹 Track and reproduce bugs with clear reproduction steps, device info, and logs;
🔹 Collaborate with mobile and backend engineers on defect triage and release;
🔹 Readiness;

Interview stages:
🔹 HR interview;
🔹 Technical interview;
🔹 References;
🔹 Offer;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

We are looking for a senior DevOps / infrastructure engineer to join a licensed European fintech company on a long term contract.

Requirements:
- 5+ years of hands-on DevOps experience
- Strong AWS expertise (EKS, EC2, S3, RDS, Lambda, IAM, VPC, CloudWatch)
- Terraform as primary IaC tool
- Kubernetes experience (preferably EKS)
- CI/CD pipelines (GitHub Actions, ArgoCD, Jenkins, or similar)
- Monitoring and observability (Prometheus, Grafana, ELK)
- Docker, containerization
- Networking fundamentals (VPN, firewalls, load balancing)
- Familiarity with security and compliance (SOC 2, PCI DSS is a plus)
- English B2+

Nice to have:
- Experience in fintech, payments, or regulated industries
- Ansible
- Scripting (Bash, Python)
- Blockchain node deployment experience

Details:
- Full time, fully remote
- Long term engagement
- Timezone: GMT+1 or east (Europe, Middle East, Central Asia)

To apply, please share:
- Your CV
- GitHub or portfolio (if available)
- LinkedIn profile

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We’re looking for a UI/UX Designer to work on an AI-powered B2B SaaS product in the construction domain.

Key Responsibilities:

• Collaborate with stakeholders to create visual interface concepts.
• Communicate new concepts and their key objectives to the product team.
• Design a complex UI similar to CAD systems (workspaces, canvases, toolbars, panels, context menus).
• Develop and maintain Design System.
 

Requirements:

• 4+ years as a UX/UI Designer with a focus on UI concepts.
• English proficiency above B2 level (frequent communication with stakeholders required).
• Strong understanding of UX patterns for tool-based applications (toolbars, hotkeys, multi selects, context actions, drag-and-drop).
• Experience with complex, multi-panel interfaces.
• Proven Figma skills: extending design systems to build new features.
• Understanding of power-user workflows and keyboard shortcuts.
• Proficiency in Figma (components, auto layout, variants, prototyping).

Nice to have:

• Experience designing interfaces for CAD products (e.g., AutoCAD, Revit, or similar tools used by engineers and estimators).
• Extensive hands-on experience using CAD products (e.g., AutoCAD, Revit, Bluebeam or similar tools for engineering and estimation workflows).
• Basic understanding of electricity and physical engineering processes.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

PayAdmit is an international FinTech company specializing in payment orchestration and comprehensive B2B payment solutions

We are looking for a proactive and results-driven Account Manager to strengthen client relationships and support business growth

Requirements:

• At least 3 months of experience in B2B sales (preferably in FinTech)

• English proficiency at B2 level or higher

• Experience in direct/active sales

• Experience in preparing commercial proposals

• Strong planning and objection-handling skills

• Experience working with service contracts

• Analytical mindset with forecasting ability

• Ability to process large volumes of data with strong attention to detail

Preferred Qualifications:

• Background in FinTech, IT, Cryptocurrency, or Blockchain

• Experience in selling payment solutions or working with payment systems

• Previous experience as an Account Manager

Key Responsibilities:

• Build and maintain long-term relationships with clients and partners

• Identify client needs and ensure high levels of satisfaction

• Conduct market and competitor research to identify growth opportunities

• Execute and follow through on sales strategies

• Prepare and manage documentation (contracts, invoices, commercial proposals)

• Monitor and analyze client portfolios and performance metrics

• Collaborate with internal teams to ensure high service quality

• Participate in industry-related events and conferences (online and offline)

Working Conditions:

• Full-time position: Monday–Friday, 10:00 AM – 7:00 PM

• Remote work format

• Access to all necessary tools for productive workflow

• Company-sponsored professional development (courses, seminars, new projects)

• Corporate English learning support

• Opportunities for career growth across different projects and roles

About Zoop

Zoop is a platform that allows Creator's to monetize their content and influence more effectively and fans to engage more immersively through a gamified experience.

Our goals and main challenges are:

• Giving fans the ability to be closer to their beloved celebrities, acquire access to them and complete challenges
• Providing Creators with a tool kit to grow their brands and expand revenue streams

Responsibilities:

• Analyze and validate requirements (specifications, acceptance criteria, etc.)
• Create Test Documentation (test design, test scenarios, test cases, checklists, etc.)
• Prepare Test Data
• Perform Functional / non-functional testing of product increments
• Update baseline documentation following requirements changes
• Create bug reports and document deviations from the expected results with screenshots and videos
• Provide regular Test Status updates to the team
• Work with Project and Test Management Tools 

Requirements:

• Understanding the purpose of Software Quality
• Knowledge of Fundamental Test Process Phases
• Knowledge of Testing Types and Techniques
• Knowledge of Test Documentation types/purpose
• Strong self-organization skills
• Level of English: At least Intermediate

Would be a plus:

• Technical skills in test scenario preparation and test execution
• Technical skills in documenting and troubleshooting defects
• Familiarity with test case/ project management tools (e.g., JIRA, Qase, TestRail, etc.)
• Bachelor’s or Master’s degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering, and Math)

Precoro is an innovative AI-powered procurement centralization & automation platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings.

Over the past 10 years, we have:

🚀 Gathered 100+ cool specialists on our team

🚀 Launched 10 large-scale integrations (including with Amazon, Slack, and Google)

🚀 2 times recognized by StudPoint as a top workplace for young talent, Precoro offers a dynamic, development-focused environment where your impact matters.

We’re looking for a proactive and impact-driven Junior Product Manager to join our fast-growing team. Our ideal candidate is detail-driven, quick to adapt, and thrives on solving challenges, always eager to explore new possibilities and push boundaries.

 

Why you’ll love working at Precoro:

1. Trust-based management: No micromanagement — your ideas and initiatives are always encouraged.
2. Supportive team culture: You’re not alone, our team is open, honest, and always ready to help.
3. Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
4. Flexible hours: We care about results, not how long you sit at your desk.
5. 26 days off annually (15 vacation days + 11 public holidays): Work-life balance is a priority for us.
6. Medical insurance (after six months) and Unlimited sick leave without requiring a medical certificate. Your health matters most.
7. Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!
8. Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.

🏡 Important: we are looking for a person with the opportunity to work from our office in Kyiv (hybrid format + can be combined with university studies)

Challenges

• You will work on real product and integration cases, not theoretical tasks.
• You’ll receive direct feedback from customers and internal teams, allowing you to iterate and improve solutions quickly.
• Our features and integrations are complex but impactful, giving you strong learning opportunities in B2B SaaS.

• You’ll need to balance business needs, technical constraints, and customer expectations.

   

Opportunities

• Work on high-impact integrations and features used by customers in 80+ countries.
• Learn directly from a Product team with 10+ years of experience building B2B SaaS products for the US market.
• Gain hands-on experience with requirements management, integrations, and data analysis.
• Clear growth path toward a Product Manager role.
  
   

Responsibilities
 

1. Work with customer needs & product improvements

• Learn how customers use Precoro and what problems they face.
• Collect, document, and prioritize customer requests.
• Analyze customer processes and pain points.
• Suggest product improvements to make workflows simpler and more efficient.
• Support the product team in developing and improving features.
   

2. Support integrations & product quality

• Analyze issues related to integrations and data accuracy.
• Communicate with integration providers and Customer Support team to resolve issues.
• Manage support tickets and follow issues until resolution.
• Test new features and integration improvements.
• Work closely with Product and Development teams to improve product quality.
   

3. Data analysis & reporting

• Check the correctness of integrated data.
• Prepare simple reports to track issues, fixes, and improvements.
• Help identify patterns and areas for product improvement.
   

Requirements:
 

Must-have:

• Ability to read and understand JSON files and API responses.
• Practical experience with SQL.
• Basic knowledge of Python or PHP.
• English level B2 or higher (reading, writing, communication).
• Education in technology, economics, or a related field.
   

Nice-to-have:

• Experience in technical or customer support.
• High attention to detail and accuracy.
• Basic understanding of accounting principles.

The Interview Process Includes:

• An introductory call with our recruiter (45 min)
• Test assignment
• An interview with the hiring manager (60 min)
   

The trial period will last 3 months; after that, you’ll get lots of congratulations!

Join the Precoro team and let’s create innovation together! 🤩

Project Description:
You will be developing and maintaining Drupal based websites and systems as part of our award winning multi-disciplinary team of developers, designers and product managers. We build systems of all kinds across the local government and social housing
sectors, meaning every project that you work on will provide its own unique challenges. We are looking for an experienced Drupal developer to join the Resident Experience team. You will be creating and maintaining resident portals; this involves creation of bespoke modules, implementation of existing modules, and integration with various third party systems. These portals are used by a large number of people across the UK to help manage their tenancies. You will work daily with members of the project management team, customer success team, as well as other developers. Occasionally, you may be required to join calls with our clients to help with troubleshooting, scoping, and to support non-technical stakeholders with more technical discussions.

We maintain a friendly working environment and provide you with all the tools you’ll need to plan, develop, test and deploy code of the highest quality. This is a remote position based anywhere in the UK and you have the choice of either working from home or from our London office.

Required skills:
!!! location - only GDPR countries !!! (Europe location)
PHP - 5+, Drupal - 3 years, Laravel or Symfony - 1+ year, any exp with JS on front
● At least 2+ years of experience developing with Drupal.
● Strong PHP, SQL, and JavaScript skills.
● Experience creating custom modules
● Experience working with custom templates
● Experience with testing frameworks
● Version control systems experience such as Git
● Competency with the command line, and command line tools.
● Working experience with macOS or Linux systems
● A self-starter who assumes responsibility for their work, accepts direction and feedback from co-workers and managers and is able to own the software developed
● Attention to detail when building resilient software
● Amenable to learning other systems and frameworks and contributing to the wider team’s efforts
● Excellent communication skills in English

About us:
We are a fast-growing product company seeking an experienced  Marketing Manager to lead marketing efforts for our mobile apps (iOS/Android). You will play a key role in shaping strategy, driving growth, and mentoring the team.

Responsibilities:

• 3+ years of experience as a Marketing Manager in mobile products (iOS/Android).
• Develop and execute marketing strategies to grow user base, improve retention, and boost monetization.
• Plan and launch new app releases, major updates, and new features.
• Manage and optimize marketing budgets.
• Conduct market and competitor analysis, run A/B tests, and measure campaign performance.
• Set up and optimize advertising campaigns 
• Collaborate closely with product and development teams.
• Understand the full mobile product development lifecycle.

We offer:

• Competitive salary based on experience
• Official cooperation as a private entrepreneur (FOP) with full support and accounting assistance
• Paid sick leave and annual leave
• Fully remote work format
• Stable workload and long-term cooperation

Our mission is to make learning technology accessible, easy and fun for users across the world! We are creating next-generation education platform for learning software development and intent to become a leading player in that market.

Are you interested in participating in the development of a platform that will be used by millions of users around the world? Do you want to help thousands of people enter the world of programming, data analysis, machine learning? Do you want to work in a team where your opinions and ideas really matter? If your answer to all the questions is yes, it's a match!
Currently we’re looking for a full-time Course Creator!

Responsibilities:

- Designing and creating various types of educational materials
- Monitoring the latest technological developments to quickly create new and, most importantly, relevant materials
- Collecting and analyzing feedback on developed materials
- Proposing and managing innovative ideas to improve not only the content team's performance but also the entire project
- In addition to the mandatory duties, there is the opportunity to engage in additional areas to some extent—like analytics, delve into content for social networks, or work on animations for courses, etc.

Requirements:

- Passion for educating others (experience as a tutor or teaching assistant is a plus)
- It is very important to have a main profile in a technical discipline - mathematics, computer science, or other related fields
- Academic background in mathematics, computer science, or other related fields. We are open to candidates with unfinished degrees (currently in progress)
- Video editing skills are also valued as the platform is moving towards a video format
- Creativity, artistic perspective
- Strong analytical and critical thinking
- English upper intermediate or higher;
- Ability to explain complex concepts in simple language;
- Thorough attention to detail.

What do we offer:

- Work within an ambitious team on a socially impactful education product.

- 20 working days of paid vacation per year, plus public holidays.

- An office with a reliable shelter, generators, satellite internet, and other amenities.

- Access to our corporate knowledge base and professional communities.

- Compensation for English language learning, external training, and courses.

- Medical insurance and full sick leave compensation.

- Company doctor and massage in the office.

- Sports activities: running, yoga, boxing, and more.

Tribuna.com is a leading digital sports media company with projects across European and global markets, reaching over 10 million users.

From an SEO point of view, Tribuna.com is a large-scale product with millions of indexed pages. Our SEO strategy is built around expertise, usefulness, and depth. We aim to deliver high-quality, authoritative answers to a wide range of sports and betting queries. If you want to work on a complex, high-impact product rather than smaller standalone projects, you’ll fit right in.

What you’ll do

• Build and cluster semantic cores for multiple verticals.
• Lead on-page and off-page optimization to drive measurable growth.
• Maintain clear analytics and reporting for cross-functional teams.
• Test new ideas, develop hypotheses, and validate them quickly.
• Collaborate closely with product managers, developers, and editors.
• Create technical requirements for developers and content teams.

What we’re looking for

• Strong command of Arabic and English.
• Proven SEO experience in competitive niches (iGaming experience is a strong plus, but not required).
• Understanding of user behavior signals and search engine quality filters.
• Strategic thinking, strong organization skills, and attention to detail.

Nice to have

Experience with tools such as Ahrefs, Serpstat, Netpeak Spider, Screaming Frog, SEO PowerSuite, KeyCollector, or KeyAssort.

What we offer

• Competitive salary based on your experience and impact.
• Work within a strong team on a large-scale global project.
• Real influence on technical and product decisions.
• A chance to deepen your SEO expertise and apply it at scale.
• 24 vacation days and a flexible approach to sick leave.
• A supportive team and the option to work fully remotely.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We currently have an opening for Head of Customer Success. This is a high-impact role, where you’ll own the strategy and development of customer support and success, directly influencing client satisfaction, retention, and LTV. Your initiatives will have a direct impact on revenue growth.
 

Requirements:

• Experience: 2+ years in customer success, account management, or related roles; at least 3 years in a leadership position.
• Industry Knowledge: Proven experience in online gambling, iGaming, or other regulated industries.
• Customer Success Expertise: Demonstrated track record in developing and implementing customer success strategies, onboarding programs, and retention initiatives.
• Leadership Skills: Experience building, managing, and motivating high-performance teams.
• Analytical Skills: Ability to analyze customer data, identify trends, and implement improvements based on insights.
• KPIs & Metrics: Hands-on experience with CSAT, NPS, CLV, churn rate, and other key customer success metrics.
• Collaboration: Proven ability to work effectively with product, tech, and compliance teams to deliver customer-focused improvements.
• Communication: Excellent verbal and written communication skills; ability to manage relationships with key and VIP customers.
• Regulatory Compliance: Understanding of gambling regulations and responsible gaming principles.
• Tools & Platforms: BackOffice SoftSwiss (preferred), Chat providers: LiveChat / HelpDesk, Jira.
• Language: English at B2/C1 level (both written and spoken).
    

Expected Duties / Responsibilities:

• Develop and implement a customer success strategy.
• Build and lead a customer success team to provide world-class support and ensure high customer satisfaction and retention.
• Establish and track key performance indicators (KPIs) for customer success, including customer satisfaction (CSAT), Net Promoter Score (NPS).
• Create and manage customer onboarding programs to ensure seamless integration.
• Collaborate with product and tech teams to relay customer feedback and drive continuous improvement.
• Act as the main point of contact for high-value customers, addressing concerns and identifying growth opportunities.
• Develop and execute customer engagement strategies to increase customer lifetime value.
• Ensure compliance with gambling regulations and responsible gaming practices in all customer interactions.
• Analyze customer data to identify patterns, trends, and potential issues, proactively addressing them to improve the customer experience.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to scale customer success and support: you will take ownership of the entire customer experience and support strategy, driving team performance, customer satisfaction, retention, and lifetime value, with a direct impact on overall revenue growth.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.