Jobs at Djinni

We seek a Junior Recruiter with conversational English skills to help find the best talent for non-tech positions around Europe, USA, and LATAM, and influence the company's success. If you have a high level of responsibility, excellent communication skills, and want to develop in the field of talent recruitment, join a team! 

This is a fully remote job. Part-time or full-time job.

Responsibilities:

● Sourcing candidates using various platforms (LinkedIn, Indeed, other job boards, social media, etc.).
● Screening and interviewing candidates.
● Maintaining recruitment reports and updates.
● Collaborate with leadership to define recruitment needs.
● Provide weekly updates on open positions.
● Maintain a candidate pool for future roles.
Requirements:
● Has some experience in recruitment and sourcing or after professional recruitment courses.
● Upper-Intermediate English.
● Ability to work independently, manage time, and prioritize.
● Having experience working with ATS will be a big plus.
● High initiative, energy and drive to achieve results.

We offer:
● Base salary and bonus system.
● Opportunities for professional growth and development in a dynamic and fast-changing environment.
● A team of experienced professionals ready to support you in your work.

● Working schedule negotiable.

About Us

Our client is MilTech startup building an on-premises platform for automated annotation of UAV video and training computer vision models for autonomous flight.

We have a strategic partnership with one of the largest Ukrainian UAV manufacturers and access to what is likely the largest privately owned UAV video dataset in the world.

The company is at a very early stage — the funding is secured, the technical vision exists, and the data is available. Our focus now is building the core engineering team to turn this platform into reality.

The Role

We are looking for a Lead Computer Vision / Machine Learning Engineer to join as a founding member of the engineering team.

This role is highly hands-on and strategic. You will define the ML architecture, select the tools and frameworks, and build the machine learning pipeline from the ground up. As the platform grows, you will also build and lead a team of ML engineers.

While the high-level technical direction is defined — including petabyte-scale video processing, active learning pipelines, and edge deployment on NVIDIA Jetson devices — the implementation details will be driven by your expertise and technical judgement.

Responsibilities ML Architecture & Technical Direction

• Design and implement the end-to-end ML pipeline, from raw video ingestion to model deployment on UAV hardware
• Evaluate and select appropriate frameworks and infrastructure tools
• Build systems for experiment tracking, model versioning, and reproducible training
• Establish the training infrastructure and ML development workflow
• Make strategic build vs. integrate decisions across the ML stack

Data Pipeline & Curation

• Design video preprocessing pipelines including:
   
  • clip segmentation
  • frame extraction
  • scene detection
  • embedding generation
• Develop data curation workflows to extract high-quality training datasets from large-scale raw video
• Define the annotation ontology and labeling standards for detection, classification, segmentation, and multi-object tracking

Model Development

• Train and improve computer vision models for:
   
  • object detection
  • scene classification
  • object tracking
  • segmentation
• Implement distributed multi-GPU training for large-scale experiments
• Design and implement active learning pipelines including:
   
  • automated labeling
  • confidence-based routing
  • human review workflows
  • retraining triggers
• Define model evaluation metrics and promotion criteria

Edge Deployment

• Optimize models for real-time inference on NVIDIA Jetson hardware
• Implement model optimization techniques including:
  • ONNX conversion
  • TensorRT acceleration
  • INT8 quantization
• Design the model delivery pipeline from training registry to deployed UAV systems

Team Building

• Hire and mentor ML engineers as the team grows
• Establish engineering practices including:
  • code review
  • testing standards
  • documentation
• Own and communicate the ML technical roadmap

RequirementsMust Have

• 5+ years of experience in computer vision and deep learning, including production deployments
• Strong proficiency with PyTorch, including distributed training
• Experience building object detection and tracking pipelines (YOLO, RT-DETR, Detectron2, or similar)
• Experience optimizing models for edge or mobile deployment (TensorRT, ONNX, SNPE, or similar)
• Experience building ML infrastructure and training pipelines
• Strong Python skills and ability to write production-quality code
• Experience leading or mentoring engineers

Nice to Have

• Experience with UAV, drone, robotics, or autonomous systems
• Experience deploying models on NVIDIA Jetson
• Experience with high-performance video processing pipelines (DeepStream or custom)
• Experience in defense or MilTech environments
• Experience defining ML architecture from scratch in early-stage startups
• C++ experience for performance-critical components

What We Offer

• Founding engineering role with direct influence on company technology
• Ownership of the entire ML pipeline from raw data to deployed models
• Access to one of the largest privately owned UAV video datasets in the world
• Dedicated on-prem GPU infrastructure
• Open-source-first engineering approach
• Opportunity to build and lead a machine learning team
• Competitive salary
• Stock options

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a network-driven Partnerships Manager to accelerate top-tier affiliate deals in iGaming.

This is a relationship-first role: you will open doors, build trust fast, and secure high-value partnership agreements with affiliates/publishers.

HOW YOU WILL MAKE AN IMPACT

• Build and leverage your industry network to connect with top-tier affiliate partners.
• Drive partnership negotiations and secure launches, placements and commercial agreements.
• Represent the company at global iGaming events and maintain an active presence in the affiliate community.
• Keep relationships warm through consistent follow-ups and regular partner touchpoints.
• Coordinate with the internal affiliate team for execution, tracking and ongoing partner growth.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Strong existing network in iGaming affiliates / publishers / media buying communities.
• Excellent communication skills, confidence and ability to build rapport quickly.
• Highly proactive personality: you follow up, push conversations forward, and get things done.
• Comfortable with travel and event networking.
• English fluency (additional languages are a plus).

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a CRM Manager to join our team and help build effective user communication strategies that drive engagement, retention, and revenue. The ideal candidate has experience in CRM marketing within the iGaming industry and understands how to manage the full user lifecycle through automated and triggered campaigns.

You will work with CRM platforms, build segmentation strategies, run A/B tests, and optimize communication flows to improve user activation and monetization.

HOW YOU WILL MAKE AN IMPACT:

• Develop, implement, and optimize CRM communication strategies to improve user engagement, activation, retention, and revenue.
• Build and manage automated CRM flows, including welcome, activation, reactivation, and anti-churn campaigns.
• Create and launch email campaigns using drag-and-drop editors within the CRM platform (e.g., Customer.io or similar tools).
• Set up and manage trigger-based campaigns based on user behavior and lifecycle events.
• Build and maintain user segments based on behavioral data, deposit activity, and gaming activity.
• Analyze the performance of CRM campaigns using key metrics such as Delivery Rate, Open Rate, CTR, Conversion Rate, Deposits, and Revenue.
• Conduct A/B tests for different campaign elements, including bonus mechanics, messaging content, communication timing, and channels.
• Interpret test results and implement insights to continuously improve campaign performance.
• Collaborate with product, marketing, and analytics teams to align CRM activities with overall business goals.
• Monitor and optimize user lifecycle funnels (Registration → FTD → 2nd Deposit → 3rd Deposit).
• Work with early-stage users to drive faster activation and monetization.
• Identify early churn signals and develop targeted campaigns to re-engage users.
• Support multi-channel communication strategies, including email, push notifications, SMS, in-app messages, and pop-ups (if applicable).
• Ensure best practices in email deliverability and CRM communication quality.
• WHAT WILL HELP YOU SUCCEED IN THE ROLE:
• Strong understanding of CRM marketing and user lifecycle management (welcome, activation, retention, reactivation)
• Hands-on experience with CRM platforms such as Customer.io, Braze, Iterable, or similar
• Experience building automated and trigger-based CRM campaigns
• Ability to create and manage email campaigns using drag-and-drop editors
• User segmentation based on behavior, deposit activity, and product usage
• Strong analytical skills and experience working with CRM metrics (Delivery Rate, Open Rate, CTR, Conversion, Deposits, Revenue)
• Experience conducting A/B testing (content, bonuses, timing, communication channels)
• Data-driven approach to campaign optimization and retention strategies
• Understanding of user funnels and monetization (Registration → FTD → 2nd Deposit → 3rd Deposit)
• Experience working with multi-channel communication (email, push notifications, SMS, in-app messages, pop-ups)
• Experience in iGaming / Betting / Gambling industry will be a strong advantage
• Experience with Stripo or similar email builders
• Basic understanding of HTML email structure and email deliverability (SPF, DKIM, domains)
• Experience working with analytics or BI tools
• Understanding of paid traffic (Facebook Ads) and early user activation strategies

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Frontend / Web Developer (Sr.)

We’re looking for someone smart, curious, and hands-on to help us build and maintain simple, responsive, high-quality websites. Nothing overcomplicated — just clean, reliable products that work well and can be delivered fast.

This role is execution-focused and ideal for someone who enjoys shipping consistently while maintaining solid engineering standards.

🛠️ What You’ll Do

• Build websites from Figma / UI designs into production-ready code.
• Deliver up to 5 new websites per week, maintaining consistent quality and enterprise-grade execution.
• Implement responsive layouts and ensure cross-browser compatibility.
• Collaborate with backend teammates to integrate APIs when needed.
• Deploy and maintain websites using Vercel and Railway.
• Handle updates, fixes, and small improvements across existing sites.
• Use AI tools (ChatGPT, Copilot, etc.) and Replit to speed up development and experiment efficiently.

✅ What We’re Looking For

• Solid fundamentals in HTML, CSS, and JavaScript.
• Hands-on experience with React.js (or strong readiness to work with it).
• Ability to translate Figma designs into clean, functional UI.
• Experience consuming and working with APIs.
• Comfort using modern tooling and AI-assisted workflows.
• Proactive mindset, ownership of output, and ability to work independently.

💡 Nice-to-Have

• Experience with Next.js, Vite, or similar modern frameworks.
• Familiarity with Git and basic version control workflows.
• Prior use of Vercel and/or Railway in production environments.
• Interest in startups and fast-paced product development.

Work Details

• Flexible engagement: freelance / part-time / full-time (with long-term potential).
• 100% remote.
• Clear expectations, fast feedback, and real ownership of delivered work.

📌 If you’re curious, driven, and want to grow while shipping real products at speed — this could be a great fit.

Please share your GitHub, portfolio, or any projects you’ve built (even small or experimental ones).

Part-time | Remote | Long-term

OnePlusOne Solutions is looking for an experienced Lead Generation Specialist focused on game projects (iGaming, mini-games, branded games).

This is a highly specialized role — we’re looking for someone who already knows where and how to find clients in the game development space, not a generalist.
 

What you’ll do:

• Source and attract clients for:
  • iGaming and casino mini-games
  • Telegram mini-games
  • branded and promotional games
• Use your own proven channels, platforms, and sources to generate leads
• Identify and qualify potential clients (needs, budget, scope)
• Initiate and manage first-touch communication with leads
• Bring relevant, high-quality opportunities, not just volume
• Maintain a structured pipeline and basic reporting
• Collaborate with the team to align on positioning and priorities
   

What we’re looking for:

• Proven experience in lead generation specifically for game-related projects
• Clear understanding of where game clients come from
• Existing working channels / sources for lead generation (must-have)
• Experience with outreach, negotiation, and early-stage communication
• Ability to work independently and deliver results
• Strong English (B2+/C1)
• Structured and result-driven mindset
   

Important:

• This is not a beginner role — we’re looking for a strong mid+ / senior specialist
• We expect you to bring working approaches and sources, not build from scratch
• Focus is on real opportunities and deals, not just activity
   

Format:

• Remote
• Part-time
• Hourly or result-based (discussed individually)
• Long-term collaboration

Flyer One Ventures — is a seed-stage venture capital firm which invests in European startups. We’ve already invested in 87 startups and deployed nearly $43M within six years. 

We focus on software-first products that use the power of tech to boost productivity. We primarily invest at seed. Occasionally, we do pre-seed, focusing on second-time founders. Our average check is $500k, but we can go as low as $200k and as high as $2M with follow-ons. We are a fund of entrepreneurs who know how hard it is to build a company. Our team helps founders with growth, recruiting, PR, business development, and investment relations.

Currently, we are looking for an experienced Talent Sourcer, who will work closely with our portfolio companies to hire the best talents for their team.

What you will do:

• you'll be responsible for sourcing talents to our portfolio companies;
• searching for non-tech and tech roles;
• build diverse talent pipelines through LinkedIn and other recruiting platforms;
• leverage the CRM/talent pools to engage with passive talent and convert them into candidates;
• prepare analytics for weekly status meetings with the hiring manager.
   

About you:

• you have 6 months of experience in sourcing;
• practical knowledge of active sourcing tools and techniques, experience finding candidates directly using a variety of different sources;
• understanding of different types of companies, and how they operate;
• experience in recruiting non-tech positions (Marketing, Sales, Customer Success, etc) will be a plus;
• excellent communication skills in English - at least upper-intermediate.
   

What we offer:

• opportunities for growth both horizontally and vertically, as well as unlimited resources for development;
• ability to work with the most dynamic products in the international IT - market;
• remote or comfortable office 5 minutes from Taras Shevchenko metro station with terrace, lounge areas, kitchen, and PlayStation;
• breakfasts, lunches, unlimited fruits, snacks, smoothies, and yogurts in the office;
• corporate doctor and health insurance;
• free training in running, football, basketball, volleyball, and yoga;
• compensation for additional training at external pieces of training and seminars and Business and Management School for employees.

Join us!

Product: Entie — Relationship Copilot
Website: https://entie.app

Location: Remote 

Type: Unpaid Internship (Part-Time)(3-month trial with performance-based hire)
 

About the Project

At Entie, we are building an AI-powered Relationship Copilot. We don’t just build apps; we help people navigate the most complex part of their lives - relationships. This requires a level of precision that most "standard" apps don't need. We are looking for a QA intern who is ready to take full ownership of quality from day one.
 

Who We Are Looking For

We don’t care about your certificates or how many hours of YouTube tutorials you’ve watched. We care about your brain. We need someone who can break things, find patterns in chaos, and communicate clearly.
 

This is for you if:

• You are a "natural" bug hunter. You notice typos, broken layouts, and logical flaws everywhere you go.
• You understand that QA is not just "clicking buttons," but protecting the user experience.
• You are ready to work in a high-speed startup environment where things change daily.
• You want real experience on a production-ready AI product, not a "todo list" homework project.
   

Requirements (Non-negotiable):

• English: Upper-Intermediate (B2) or higher. You must be able to write clear, professional bug reports and documentation in English.
• Strong Foundation: You know the difference between Severity and Priority, you understand BVA and Equivalence Partitioning, and you know how to use Chrome DevTools.
• Attention to Detail.
• Self-Starter: We will mentor you, but we won't babysit you. You must be able to Google the "how-to" and come to us with solutions, not just problems.
   

What You’ll Do:

• Perform functional, regression, and UI/UX testing for the Entie app.
• Create and maintain clear, concise bug reports and test cases.
• Collaborate directly with the development team to ensure fixes are implemented correctly.
• Participate in product discussions to improve logic and user flow.
   

The Deal:

• Duration: 3 months.
• Compensation: This is an unpaid internship.
• The Reward: If you prove your worth, show growth, and become indispensable to the team, we will offer you a paid position at the end of the 3-month period.
• References: We provide high-quality professional references for those who complete the internship.
   

How to Apply:

To apply, you must complete our Assessment Form here: https://forms.gle/CRTpL3gLCRH1YHxQA
 

Applications without a completed form will be ignored.

About Us

We are a fast-growing international iGaming company with over 3 years of success and a team of 1,000+ professionals. We operate 8 large-scale projects trusted by thousands of players worldwide and focus on building data-driven, scalable products.
 

We value expertise, ownership, and continuous growth, creating an environment where professionals can make a real impact on the future of the entertainment industry.
 

About the Role

We are looking for a Middle Project Manager who can ensure predictable delivery, strong roadmap execution, and effective cross-team coordination.
 

This is not a task-tracking position. We are looking for a delivery-driven manager who takes ownership of outcomes, timelines, risks, and execution quality.
 

Key Responsibilities

• Ensure stable and predictable roadmap execution
• Decompose product initiatives into structured tasks with clear timelines and ownership
• Manage priorities, risks, and cross-team dependencies
• Remove blockers and ensure commitments are delivered on time
• Build and maintain transparent reporting and performance metrics
• Oversee implementation of engineering standards including automated testing, CI/CD, and monitoring systems
• Participate in UAT and feature acceptance before release
• Coordinate collaboration between engineering, product, design, and other departments
• Run Agile ceremonies and continuously improve delivery processes
 

Probation Period Goals (2–3 months)

• Implement a structured incident management process
• Establish transparent release planning and tracking
• Improve delivery predictability and reduce operational risks
 

Requirements

• 2+ years of experience as a Project Manager in a product company
• Experience managing cross-functional teams
• Strong understanding of SDLC, Agile methodologies, and CI/CD principles
• Practical experience with Jira and Confluence
• Ability to manage risks, priorities, and multiple workstreams simultaneously
• Basic technical understanding of API integrations, frontend vs backend architecture, and QA processes
• Experience working with distributed teams
• English level B2 or higher
 

Will Be a Plus

• Experience in iGaming or FinTech
• Experience building processes from scratch
• Experience working with delivery metrics and performance analytics
 

What We Offer

• Full-time remote work (Mon–Fri, 10:00–19:00 UTC+2)
• Competitive salary
• Paid vacation and sick leave
• Birthday gifts and corporate activities
• Professional growth and onboarding support
• Regular internal events and team-building activities
• Corporate psychologist support
• Friendly and growth-oriented work environment
 

We are looking for a strong Middle PM who takes ownership, drives execution, and wants to influence product delivery at scale.

About Us

We are a fast-growing international iGaming company with over 3 years of success and a team of 1,000+ professionals. We operate 8 large-scale projects trusted by thousands of players worldwide and focus on building data-driven, scalable products.
 

About the Role

We are looking for a strategic and performance-driven Head of PSP who will take full ownership of our payment infrastructure and provider network.
 

This role combines leadership, negotiation, analytics, and operational control. You will be responsible for building and optimizing the payment ecosystem, improving conversion, and ensuring stable and scalable payment flows across key markets.
 

Key Responsibilities

• Search, negotiate, and integrate new PSP providers (CIS focus)
• Build and scale payment processing infrastructure from scratch
• Set up and manage cascading and transaction routing
• Control and optimize payment conversion rates
• Monitor PSP performance and improve efficiency metrics
• Resolve operational and technical issues with providers
• Conduct competitor analysis and benchmark payment solutions
• Participate in industry conferences
• Manage and develop the PSP team
 

Requirements

• 2+ years of managerial experience in iGaming, Gambling, Forex, Crypto, or FinTech
• Strong understanding of the PSP industry and effective sourcing channels
• Experience setting up payment processing infrastructure from scratch
• Solid understanding of payment gateways and processing systems
• Experience managing cascading and payment routing
• Deep understanding of payment conversion principles and performance metrics
• Strong negotiation skills and ability to build long-term partnerships
• Willingness to attend industry conferences
 

Will Be a Plus

• Experience in fraud monitoring and chargeback handling
• Experience managing P2P payment systems
• Experience configuring cascading and transaction routing in a Payment Hub
 

What We Offer

• Full-time remote work (Mon–Fri, 10:00–19:00 UTC+2)
• Competitive salary
• Paid vacation and sick leave
• Birthday gifts and corporate activities
• Professional growth and onboarding support
• Regular internal events and team-building activities
• Corporate psychologist support
• Friendly and growth-oriented work environment
 

We are looking for a strong Head of PSP who takes ownership of payment performance, builds strategic provider partnerships, and drives measurable impact on business growth.

We are looking for a proactive Team Lead to build, manage, and optimize our Support & Supply teams, ensuring high-quality customer experience and efficient operations. You will take ownership of daily team performance, workflows, Intercom processes, and motivation systems, conduct 1:1s and TIER meetings, monitor metrics and QA scores, resolve escalations, and identify opportunities for process improvements.

The role requires strong data-driven and structured thinking, excellent communication, adaptability, and a coaching mindset, as well as hands-on experience managing support teams (B2С experience preferred), working with Intercom or other customer service platforms, and using Google Sheets for reporting and analysis.

What you’ll do:

• Build and grow the newly hired Support and Supply team.
• Manage daily operations of Supporter and Supply teams.
• Monitor team performance and QA scores; ensure high service quality.
• Conduct regular 1:1s, feedback, and coaching sessions with team members.
• Develop and maintain workflows, SOPs, and compliance standards.
• Resolve escalated user issues when necessary.
• Identify process gaps and propose improvements to enhance efficiency and customer experience.
• Allocate resources effectively and balance workload across the team.
• Provide regular reports on team metrics and performance trends to management.

What we expected from you:

• Experience leading a Customer Support / Customer Care team 2+ years, working B2C, and ability to step in and support the team in complex cases when needed.
• English proficiency at B2 level or higher.
• Data-driven mindset — you rely on numbers, facts, and analysis to make decisions and focus on finding effective solutions rather than excuses.
• Strong people management skills — you can balance business needs with team well-being, give constructive (even difficult) feedback, listen actively, and motivate others.
• Strong planning and prioritization skills — you can estimate required resources, organize work effectively, and delegate tasks.
• Proactive and improvement-oriented — you are comfortable challenging the status quo, following industry trends, and proposing ideas (e.g., improving bonus systems, highlighting trends and patterns to Product Team).
• Experience with Intercom or other customer service platforms for managing customer communication and support workflows.
• Proficiency in Google Sheets, including building formulas, creating charts, and working with structured datasets.

Your journey with us:

• Step 1: Pre-screen.
• Step 2: Interview.
• Step 3: Test task.
• Step 4: Reference check.
• Step 5: Job Offer!

What we offer:

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

Yarandin Inc. is a service IT company with Ukrainian roots, working with international clients. We build web products, SaaS solutions, AI tools, and business automation systems.

We are looking for a strong B2B marketer who can take ownership of marketing as a system, not just run isolated activities.

We need someone who thinks in terms of:

• ICP
• positioning
• channels
• pipeline
• SQLs / deals
• marketing economics

What you will do

• Build and continuously improve the marketing strategy for a B2B service IT company
• Work with founders to define and prioritize ICPs / market segments
• Identify and focus on the channels that can actually generate qualified demand
• Strengthen the connection between marketing + leadgen + outbound + sales
• Build a structured system of:
  • hypotheses
  • experiments
  • analytics
  • reporting
• Shape requirements for:
  • case studies
  • landing pages
  • messaging
  • content
• Work not only on “presence” but on pipeline and demand generation
• Set goals, KPIs, and budgets and drive execution
• Improve lead quality and influence revenue, not just marketing activity

What matters to us

• Experience in B2B marketing / growth / demand generation
• Experience with service IT / custom software / software development / AI services
• Understanding of how service businesses with longer sales cycles actually sell
• Ability to think through:
  • positioning
  • segmentation
  • unit economics
  • conversion logic
• Ability to bring not only execution, but also ideas, ownership, and point of view
• Ability to build structure independently, without waiting for step-by-step instructions

This role is NOT for someone who

• is strong only in content / SMM / design, but weak in strategy
• expects founders to build the marketing logic for them
• confuses activity with results
• does not understand the difference between product marketing and service marketing

Big plus

• experience with:
  • LinkedIn outbound
  • email outbound
  • ICP research
  • directory / marketplace channels
  • B2B SaaS or custom software services
• experience managing SDR / leadgen / contractors
• ability to work with case studies, landing pages, and sales enablement materials

What you get

• Direct impact on company marketing and sales
• A chance to build a real system, not just “do content”
• Direct access to founders and fast decision-making
• A team that is open to experiments, clear thinking, and fast iteration
• Space for ownership and professional growth

In your application, please include:

1. Which B2B service or IT companies you have worked with
2. What marketing system or channel you actually built
3. What results it delivered
4. How you usually approach ICP and channel selection

Only React.js devs please apply, fullstacks and other candidates will be ignored.

In connection with the expansion of the company, we are looking for a talented React front-end developer to join our friendly studio team in the Sumy office!

Feel free to contact us — if you are a pro and write code well, you should join us :)

Requirements:

— At least 2 years experience in front-end development (web development only).

— Knowledge of React js (next / ssr) is a must!

— Strong knowledge of TypeScript, JavaScript (ES 6).

— Intermediate level of English.

— Understanding how REST APIs work.

— Knowledge of HTML 5, CSS 3 (styled components).

— Understanding of Svn/Git principles is a must.

— Be able to understand other people’s code.

— Knowledge of Figma/Adobe XD at layout level.

— Punctuality and responsibility, meeting deadlines, willingness to learn new technologies.

We offer:

— work in a stable, dynamically developing company.

— the opportunity to participate in interesting projects, develop professionally and receive good bonuses!

— a great friendly atmosphere in the team, where the team knows how to interact effectively and always strives to give an excellent result!

— flexible schedule from 9 to 18.

Salary — according to the results of the interview, depending on knowledge and experience. Possibility of official registration after the trial period.

Duties:

— Development of the front-end part of mobile projects: creating the architecture of projects, writing the logic of functioning.

— Write cool code, and be the hero of our time :))

— Desire to work and develop further, master mobile technologies.

— Technologies and frameworks: GIT, Node JS, React, React Native, Redux (Saga), Context API, Rest API, WebSocket, SCSS, LESS, Styled-components, Google API, Facebook API, One Signal API, LiqPay API, Express JS, Mongoose.

about projects:

projects from scratch in the field of e-commerce, fintech, transport, etc.

you can cool skills up!