Jobs Tech Leadership

   We are looking for an experienced IT Help Desk Delivery Manager to lead operations for European clients.

   The role combines service delivery management, operational performance, client communication, and coordination of multicultural support teams across different locations.
 

Key Responsibilities:

• Manage the end-to-end delivery of IT Help Desk services across European markets;
• Coordinate distributed L1/L2 support teams and ensure effective cooperation with L3 and other technical teams;
• Ensure compliance with agreed SLAs, KPIs, quality standards, and contractual commitments;
• Monitor response and resolution time, backlog, first contact resolution, CSAT, productivity, and service availability;
• Act as the main contact and escalation point for clients and internal teams;
• Lead regular operational and business review meetings with clients;
• Work closely with Team Leads, WFM, Quality, Training, Recruitment, HR, and IT teams;
• Support staffing, onboarding, training, and performance management processes;
• Identify operational risks and implement corrective and preventive actions;
• Improve service processes, reporting, workflows, and knowledge management;
• Support the launch and transition of new Help Desk projects, services, and locations;
• Manage project budgets and support the achievement of financial targets.
   

Requirements:

• At least 3 years of experience as a Delivery Manager, Service Delivery Manager, Project or Operations Manager, or in a similar role;
• Experience managing IT Help Desk, Service Desk, technical support, or IT outsourcing operations;
• Experience managing distributed or multicultural teams;
• Experience with ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms;
• Strong client management, communication, and negotiation skills;
• Ability to analyse operational data, identify risks, and drive improvements;
• English at C1 level; additional European languages will be an advantage;

• Strong leadership, ownership, and problem-solving skills.

   

What We Offer:

• A key role in developing international IT Help Desk operations across Europe;
• Cooperation with European clients and multicultural teams;
• Opportunities to launch and scale new services and locations;
• Professional development within an international company;
• Competitive compensation and a performance-based bonus;
• Direct influence on operational processes and service quality.

Dataforest are seeking a Senior Data Scientist / Tech Lead who is deeply focused on engineering and technology while looking to expand into leadership. In this role, you will focus on designing advanced AI/ML architectures, writing clean production code, and guiding a small cross-functional team of 3–4 engineers. This position offers a direct growth path to step up into a full Team Lead role as the team expands.
 

What you’ll do:

• Hands-on Development & Architecture: Design and build AI/DS architectures, write clean, maintainable Python code, and implement advanced ML/LLM solutions.
• Technical Leadership: Lead and mentor a small group of 3–4 developers, perform code reviews, and ensure engineering excellence.
• R&D & Innovation: Research and evaluate new technologies (LLM, RAG, Agentic workflows) and build Proofs of Concept (PoCs) for client projects.
• Process & Career Growth: Gradually take on managerial responsibilities (sprint planning, task estimation, 1-on-1s) with the explicit opportunity to grow into a Team Lead position.
   

 You'll be a great fit if you have:

• 5+ years of hands-on experience in Data Science and Machine Learning.
• Tech-First Mindset: Strong technical background with a primary focus on engineering, architecture, and technology execution.
• Small Team Experience: Prior experience in mentoring, leading code reviews, or guiding a small team of 3–4 engineers.
• AI & LLM Stack:
  • Hands-on expertise with LLM, RAG, LangChain, LangGraph, and modern AI frameworks.
  • Solid knowledge of Python, data structures, and algorithms.
  • Experience with Docker, Kubernetes, CI/CD, and cloud platforms (AWS, Azure, or GCP).
• Leadership Ambition: Strong interest in growing leadership and managerial skills over time.
• English: Upper-Intermediate (B2).
  
  We ensure your growth with:
• Great networking opportunities with international clients and challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leave;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Team-building activities and corporate events.

We are looking for a Lead AI/ML Engineer to join our AI Center of Excellence (AI CoE). This role combines hands-on delivery of AI, GenAI, Agentic AI, and AI-native engineering solutions with practice development, presales support, mentoring, research, and AI SDLC enablement. The successful candidate will act as a technical leader on client projects while helping strengthen the company’s internal AI capabilities, delivery standards, reusable assets, engineering practices, and AI delivery methodologies.

The role is expected to be split approximately as follows:
— 50% Project Delivery — leading the design and implementation of AI, GenAI, and Agentic AI solutions for clients.
— 50% AI CoE Contribution — supporting presales, capability development, AI SDLC initiatives, mentoring, workshops, internal accelerators, and R&D.

Required for this role

Experience:

• 5+ years of commercial software engineering experience with substantial hands-on coding responsibilities.
• 3+ years of hands-on experience designing, building, and delivering AI, Machine Learning, or Generative AI solutions in production environments.
• Experience leading technical teams or acting as a Technical Lead on client-facing projects.
• Proven experience collaborating with cross-functional teams and communicating effectively with both technical and business stakeholders.

AI & GenAI Expertise:

• Deep practical experience with Large Language Models (LLMs), embeddings, Retrieval-Augmented Generation (RAG), AI agents, prompt engineering, and model evaluation.
• Proven experience designing and deploying complex AI systems involving agent orchestration, multi-agent architectures, coding agents, and AI-native engineering workflows.
• Hands-on experience with modern AI assistants and coding agents such as Claude, GitHub Copilot, Cursor, Windsurf, or similar platforms.
• Experience building AI-powered development accelerators and automation frameworks, including prompt management, context engineering, tool integration, skills, agents, feedback loops, and AI SDLC workflows.
• Strong understanding of emerging AI engineering practices, model capabilities and limitations, evaluation methodologies, and responsible AI principles.

Software Engineering & Architecture:

• Strong software engineering foundation, including software architecture, clean code principles, automated testing, source control, DevOps, CI/CD, and modern software delivery practices.
• Proven experience designing scalable, secure, reliable, and maintainable AI-powered systems for production environments.
• Ability to incorporate governance, observability, security, and operational considerations into AI solution architectures.

Leadership & Professional Skills:

• Strong leadership, mentoring, presentation, facilitation, and stakeholder management skills.
• Ability to drive technical decisions, establish engineering best practices, and guide teams through AI solution delivery.
• Ability to manage multiple initiatives, adapt quickly to changing priorities, and effectively switch contexts in a fast-paced environment.
• Strong written and verbal English communication skills.

Nice to Have:

• Experience in presales, solution consulting, proposal preparation, technical workshops, solution estimation, and client-facing architecture discussions.
• Experience defining and implementing AI engineering standards, AI SDLC practices, or AI transformation initiatives within engineering organizations.
• Anthropic Solution Architect Foundational certification or other recognized AI, cloud, or platform certifications.
• Experience with enterprise AI governance, AI observability, AI evaluation frameworks, and agent operations (AgentOps).

Your responsibilities

Project Delivery and Technical Leadership:

• Lead the design and delivery of AI, ML, GenAI, and Agentic AI solutions for client projects.
• Act as a technical lead for AI agents, copilots, AI-powered workflows, and AI-enabled engineering initiatives.
• Define solution architecture, technical approach, implementation standards, and delivery plans.
• Guide engineering teams on model integration, retrieval-based solutions, agent workflows, evaluation, monitoring, and deployment.
• Lead projects using modern AI-native engineering methodologies, including Specification-Driven Development (SDD), to improve delivery speed, quality, traceability, governance, and engineering productivity.
• Translate business requirements into structured specifications, acceptance criteria, and implementation plans that can be consumed by both engineering teams and AI agents.
• Review technical designs, architecture decisions, code quality, delivery risks, and AI governance considerations.
• Collaborate with client stakeholders, project managers, business analysts, architects, engineers, and QA teams.

Presales and Client Engagement:

• Support discovery calls, technical workshops, and client consultations.
• Prepare solution concepts, technical proposals, estimates, and delivery approaches.
• Contribute to statements of work, proof-of-concept planning, and architecture documentation.
• Support sales and account teams with technical expertise during presales activities.

AI SDLC and Practice Development:

• Help define and improve company practices for applying AI across the software delivery lifecycle.
• Contribute to defining and evolving company standards for AI-native software delivery and Specification-Driven Development.
• Create practical approaches for using AI in discovery, requirements, design, development, testing, deployment, and support.
• Develop reusable specification templates, evaluation plans, agent instructions, and delivery playbooks.
• Contribute to internal frameworks for coding agents, AI evaluations, quality gates, responsible AI delivery, and AI governance.
• Support the development of repeatable delivery models for AI and GenAI projects.

Mentoring, Enablement, and Community Leadership:

• Mentor engineers, tech leads, and delivery teams in AI, GenAI, Agentic AI, AI SDLC, and SDD practices.
• Conduct internal and client-facing workshops on AI-first engineering and AI-enabled software delivery.
• Support knowledge sharing and capability growth across the organization.
• Participate in technical interviews and hiring activities.

Research and Innovation:

• Lead R&D initiatives in GenAI, AI agents, AI SDLC, and AI-assisted software delivery.
• Explore new tools, frameworks, cloud services, and delivery practices.
• Build prototypes and proof-of-concepts to validate new ideas.
• Develop reusable accelerators, frameworks, demos, and delivery assets.

What you get

Your time off

• 18 paid vacation days and 10 paid sick days annually
• 10 Ukrainian public holidays
• Maternity and paternity leaves
• Marriage and Parenthood Package
• Additional leave for major life events
• Sabbatical leave opportunities

Learning & growth

• Sombra University workshops and internal learning programs
• Tech Communities and knowledge sharing sessions
• Language courses and workshops
• Mentorship opportunities

Health & well-being

• Sports compensation or health insurance coverage
• Participation in races and marathons
• Corporate doctor (telemedicine)
• Well-being initiatives and workshops

And even more

• Company-provided technical equipment
• PE administration and tax support
• Internal referral program
• IT Club loyalty program
• Company events and volunteering initiatives

Before you apply

Our recruitment team will carefully review your profile, and if we see a good match with the role, we’ll reach out to you shortly.

If you don’t hear from us within 5 business days, it means we’ve decided to continue the process with other candidates for this position. Thanks for understanding.

Do you have experience and great results in Expedite? Confident in your skills and crave challenging and intriguing tasks, eager for new adventures? Aspire to build a solid career in a field where you’ve already earned your stripes? Can inspire your team and lead them forward towards new achievements? Step forward and reveal your potential! Your skills and ambition will be carefully evaluated as we embark on a journey towards mutual growth and triumph/

Responsibilities:

• Effective team leadership and help the logistics team (10 people) to motivate, direct, and advise in daily tasks and issues
• Ensure team members have the necessary trainings to perform their jobs
• Promote collaboration and remove obstacles to teamwork
• Utilize existing metrics and propose changes or new ones to ensure proper control of the logistics activity
• Record keeping
• Participate in staff training and evaluation to ensure a high level of customer service
• Keep abreast of market conditions
• Achieve business results for key performance indicators and other organizational objectives
• Manage all communications in compliance with business policies — Identify, monitor, and resolve customer complaints (involve other department’s team leaders if needed)
• Organize and supervise team activities
• Identify process improvement opportunities within the area of ​​responsibility
• Be available after hours or on weekends to provide operational support and guidance to the team (be the first point of contact for your team)
• Provide daily staffing, rotation and scheduling direction and decisions, including coverage for breaks, lunches
• Identify issues or gaps and implement structured solutions

Requirements:

• Good communication level English, Ukrainian, Russian MUST HAVE
• Must be able to read, count accurately, do simple math (add / subtract / multiply) and write legibly
• Excellent customer service orientation; an effective problem solver and communicator with customers and team members
• Able to perform data analysis and generate various reports as needed
• Strong interpersonal & Team building skills
• Project Management and audit experience will be seen as an advantage
• You are flexible, hardworking and work well under pressure
• Minimum of 1−2 years supervisory / leadership experience preferred
• Minimum of 2 years of experience in Expedite
• Must have demonstrated decision-making and problem-solving skills
• Confident level of using Excel Sheets for running reports
• Must be able to shift priorities as required
• Prepare routine reports and correspondence
• Demonstrate yourself as an example to the team of hardworking and top results

OPPORTUNITIES:

• Working in a friendly team of like-minded people
• Competitive salary based on the USD exchange rate
• Rapid career growth with high-quality work performance
• Corporate events
• Motivation system for good results
• English practice on a daily basis
• Accounting support

PS: To be a good supply chain leader, you have to be able to span boundaries. To be successful in supply chain management, you have to have social awareness, and be accommodating and flexible.

Schedule: Mon–Fri, 3:00 PM – 1:00 AM

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Team Lead Traffic Acquisition!

Responsibilities:

• Develop and execute the traffic acquisition strategy
• Lead and develop the acquisition team
• Manage multiple acquisition channels, including Affiliate, Media Buying / Paid, SEO / Organic, Referral, and others
• Analyze and optimize traffic across GEOs, brands, and channels
• Own key performance metrics: FTD, CPA/CAC, LTV, ROI/ROMI, Retention, Payback, GGR/NGR
• Manage planning, forecasting, and budget allocation
• Identify opportunities to scale existing channels and launch new traffic sources and partnerships
• Collaborate closely with Product, Retention, Analytics, and other cross-functional teams

Requirements:

• 4+ years of experience in iGaming / Betting / Traffic Acquisition / Performance Marketing
• Experience leading a team or an acquisition function
• Strong understanding of Affiliate, Media Buying / Paid, SEO / Organic, and other acquisition channels
• Proven experience scaling significant traffic volumes across multiple GEOs, brands, and channels
• Strong analytical skills and understanding of acquisition unit economics
• Hands-on experience with Excel / Google Sheets and BI tools
• Data-driven approach to traffic allocation, optimization, and scaling

Our benefits to you: 

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more 
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed 
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided 
🏖Paid vacations, sick leave, personal events days, days off 
💵Referral program — enjoy cooperation with your colleagues and get the bonus 
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences 
🎯Rewards program for mentoring and coaching colleagues 
✈️In-house Travel Service 
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more 
🎳Other benefits could be added based on your location

We are looking for a CRM Manager to join a B2C online casino project and take a hands-on role in adapting the existing CRM setup for a new Tier 1 market.

The product is already live and has previously operated in Scandinavian markets. We are now preparing it for a new GEO, so the main focus of the role will be to adapt existing CRM processes, player journeys, segmentation and communication strategy to the new market.

This is a fully remote position.

What you will do:

• Adapt the existing CRM and retention setup for a new Tier 1 GEO.
• Work hands-on with Customer.io: set up and manage campaigns, segments, triggers and automated player journeys.
• Build and optimize player lifecycle communications across Email, Push, SMS and In-app channels.
• Create player segments based on lifecycle stage, behaviour, activity and value.
• Develop retention and reactivation campaigns for different player groups.
• Work with bonuses, promotions and CRM offers.
• Analyze player behaviour and campaign performance to identify opportunities for improving retention and engagement.
• Work with key CRM and retention metrics, including retention, redeposit frequency and LTV.
• Run A/B tests and continuously optimize campaigns, offers, segments and communication logic.
• Define what content and offers should be communicated to different player segments.

• Work closely with Retention, Product, VIP/Support and other teams to prepare the product for the new market launch.

   

What we're looking for:

• 4+ years of experience as a CRM Manager in iGaming / online casino.
• Hands-on experience working with Tier 1 markets in iGaming.
• Strong practical experience with Customer.io is required.
• Experience using AI tools such as ChatGPT or Claude for CRM content and workflow support.
• Experience with email deliverability and domain warming.
• Experience building and managing CRM campaigns independently.
• Strong understanding of player segmentation, lifecycle communication, retention and reactivation.
• Experience with Email, Push, SMS and In-app communication.
• Understanding of casino bonuses, promotions and player behaviour.
• Ability and willingness to work hands-on — this is not a coordination-only role.
• Ability to work with an existing product, understand the current CRM setup and adapt it to the specifics of a new GEO.
• Native Russian or Ukrainian.

• English — B1 or higher.

   

Nice to have

• Experience with Figma.
• Basic SQL knowledge.
• Sportsbook CRM experience in addition to casino.

Hands-on Tech Lead / Senior Tech Lead — Python / AI / SaaS

About Ender Turing

Ender Turing is a product-focused AI startup building conversation intelligence solutions used by international companies in real production environments.

We’re a small team of 12+ people across engineering, product and customer-facing roles, building an AI platform that processes millions of customer conversations across voice and chat.

Our technology helps companies turn conversations into actionable insights through speech-to-text, sentiment analysis, summaries and real-time analytics.

We work with international companies including UNIQA Insurance Group, OTP Bank, NovaPay, Fozzy Group, Dobrobut Hospitals and Aventus Group, with customers across Europe, the US and Latin America.

Small team. Global customers. Real production systems.

The role

We’re looking for a hands-on Tech Lead / Senior Tech Lead who wants to stay close to the code while taking ownership of architecture, technical quality and a small engineering team.

You’ll work with 2–3 engineers, help them grow, review their work, solve complex technical problems and shape how we build the product.

This is not a purely managerial role. You’ll continue writing and shipping production code.

What you’ll work on

→ Python / FastAPI backend services processing millions of conversations daily

→ AI-powered features including transcription, sentiment analysis and LLM-based summaries

→ Real-time analytics with Vue 3 / TypeScript / WebSockets

→ Scalable infrastructure with Docker, Kubernetes, Celery, Redis and OpenSearch

→ Integrations with CRM and contact-center platforms such as Zendesk, Genesys and Vicidial

What we’re looking for

Must have:

→ 5+ years of production engineering experience

→ Strong Python + FastAPI background

→ Experience with technical architecture and ownership of engineering decisions

→ Experience leading, mentoring or managing engineers

→ Comfortable staying hands-on with production code

→ Strong problem-solving and ownership mindset

→ Comfortable using AI coding tools such as Claude Code, Cursor or Codex

→ Strong English communication skills

Nice to have:

→ Vue / TypeScript

→ Kubernetes / AWS / GCP

→ Celery / Redis / PostgreSQL / OpenSearch

→ LLM, AI or speech-processing experience

You’ll enjoy this role if

→ You like solving problems rather than waiting for detailed tickets.

→ You enjoy building things from scratch.

→ You care about both technical excellence and team growth.

→ You want real influence over architecture and engineering practices.

→ You want to stay hands-on while growing as a technical leader.

→ You enjoy working in a small team where your decisions actually matter.

What we offer

$5,500–6,500/month

Remote-first — Europe or Ukraine

→ Real technical ownership and direct impact

→ Small, experienced engineering team

→ AI-native development environment

→ Production systems processing millions of conversations

→ Fast decision-making and minimal bureaucracy

→ Opportunity to influence architecture, processes and engineering culture

Interview process

1. 30-minute HR / introductory conversation
2. Short technical task (~1 hour) — you choose a convenient time to complete it
3. Technical deep dive with our CTO
4. Short CEO conversation
5. Offer + reference checks

Interested?

Send us:

→ Your GitHub / portfolio

→ A project you’re particularly proud of

→ A short note about what you’re looking for in your next role

If you’re a strong backend engineer who wants to combine coding, architecture and team leadership — we’d love to meet you.

We are Vector Moving — a fast and client-focused moving company in the U.S. We are not a typical logistics team. We build a system with strong structure, fast service, and high standards.

Our dispatcher team is the heart of daily operations. Now we are looking for a focused, calm, and responsible Team Lead Dispatchers to join us.
 

This is a leadership role, but it is also a hands-on operational position. You will not only coordinate the work of other dispatchers, but also be directly involved in daily dispatch operations: selecting trucks for orders, assigning field staff teams to jobs, coordinating crews, and making sure every order is properly covered and executed. This role requires a high level of responsibility, strong attention to detail, and the ability to make quick, independent decisions in dynamic situations.

Conditions & Requirements

• Remote job: You need a laptop or PC with two monitors, stable internet, and a headset.
• Salary: $2200 during trial period (3 months), then $2400 + bonuses.
• Schedule : 8:00 AM — 6:00 PM EST (15:00 — 01:00 Kyiv time), Monday to Saturday (usually 2 days off per week). Lunch break: 30 minutes (flexible).
• English level: B2+ — you must understand clients and give calm and clear answers when something changes.
• Training and support from the team.
• Work in CRM and other modern tools.
   

What You’ll Actually Be Doing

This is not just about managing people. As a Team Lead Dispatchers, you will be the pulse of daily operations: coordinating the dispatcher team, participating in dispatch planning, managing complex situations, and ensuring high service quality.

Your day (or evening) may look like this:

• Planning and coordinating the dispatcher team’s workflow: assigning tasks based on dispatcher workload, strengths, and current operational priorities.
• Participating in daily dispatch operations: selecting trucks for orders, assigning field staff teams to jobs, and making sure each order has the right crew and vehicle.
• Distributing field staff teams across orders based on schedule, location, job complexity, availability, and operational needs.
• Monitoring whether orders are properly covered: team assigned, truck assigned, notes updated, and all key details checked.
• Supporting dispatchers during busy hours, complex jobs, delays, changes, or unexpected situations.
• Monitoring task completion and quality of service.
• Adapting and training new dispatchers: giving instructions, explaining processes, providing feedback, and supporting their growth.
• Participating in creating and documenting processes that are missing or need improvement.
• Maintaining constant communication with dispatchers and other departments: Sales, Customer Support, HR, drivers, and field staff.
• Resolving non-standard situations: vehicle breakdowns, delays, staffing shortages, schedule changes, client issues, or team replacements.
• Updating CRM and reports: tracking orders, comments, payments, fines, tolls, vehicle maintenance alerts, and other operational details.
• Suggesting process improvements to increase speed, structure, and quality of operations.
• Supporting team morale: motivating, praising, and helping colleagues during peak hours.
   

This role is a great fit if you:

• Can combine leadership with hands-on operational work.
• Can manage multiple tasks and keep the team organized.
• Stay calm under pressure and think clearly.
• Take responsibility for team results, not just your own tasks.
• Understand that dispatching is about speed, accuracy, communication, and attention to detail.
• Can delegate tasks effectively and provide constructive feedback.
• Support new team members and share knowledge practically.
• Can resolve conflicts without escalation, balancing client and company interests.
• Are ready to be actively involved in daily operations, not only supervise from the side.
   

If you have recognised yourself and are ready for a new challenge, we are waiting just for you!

HR Vector Moving

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

At N-iX, our CTO Group helps clients solve complex technology challenges and turn cloud transformation into measurable business outcomes. We design and deliver modern cloud platforms, application modernization programs, and scalable cloud-native solutions for enterprise clients globally.

We are looking for a Senior Cloud Architect to join our Cloud Solutions team and lead architecture across strategic client engagements.

This is a client-facing architecture role combining cloud strategy, solution design, presales, discovery, and delivery leadership. You will work with clients from early-stage technology discussions and assessments through target architecture and transformation 

roadmaps to successful delivery.

We are looking for strong cloud architects with deep expertise in AWS or Microsoft Azure. You don't need to be an expert in every cloud – strong architecture fundamentals, engineering experience, and the ability to solve complex client problems matter more.

Responsibilities:

• Lead solution architecture across presales, assessments, discoveries, and strategic client engagements.
• Work directly with client stakeholders, including engineering leaders, CIOs and CTOs, to understand business goals and translate them into technology strategies.
• Design scalable, secure, resilient and cost-effective solutions on AWS and/or Microsoft Azure.
• Define target-state architectures and transformation roadmaps for cloud migration, application modernization and cloud-native development.
• Design architectures using modern approaches including microservices, containers, Kubernetes, serverless, APIs and event-driven systems.
• Define cloud platform foundations including networking, identity, security, observability, governance and landing zones.
• Lead technical workshops and architecture discussions with client and engineering teams.
• Shape solutions for RFPs/RFIs and strategic opportunities, including architecture, delivery approach, assumptions, risks and estimates.
• Work with engineering teams during project initiation and delivery to establish architecture principles, technical guardrails and governance.
• Perform architecture reviews and help teams resolve complex technical challenges.
• Contribute to N-iX cloud offerings, reference architectures, accelerators and reusable assets.
• Stay current with cloud and AI capabilities and help clients identify where emerging technologies can create practical value.

Requirements:

• 8+ years of experience in software engineering, cloud engineering or architecture roles.
• Strong hands-on architecture experience with AWS or Microsoft Azure.
• Proven experience designing and delivering enterprise-grade cloud solutions.
• Experience with cloud migration, application modernization or cloud-native transformation.
• Strong understanding of distributed systems and modern application architecture.
• Experience with containers and Kubernetes such as EKS or AKS.
• Good understanding of cloud networking, IAM, security, resilience, observability and cost optimization.
• Experience with Infrastructure as Code and modern DevOps/CI/CD practices.
• Ability to move between high-level architecture and detailed technical discussions with engineering teams.
• Experience leading technical workshops, discoveries or architecture assessments.
• Strong communication skills and the ability to explain complex technology decisions to both technical and business stakeholders.
• Upper-Intermediate/Advanced English.

We'd Especially Value:

• Experience across both AWS and Azure.
• Experience leading complex cloud modernization programs.
• Strong software engineering background.
• Experience with platform engineering and developer platforms.
• Experience designing AI/GenAI-enabled solutions using services such as Amazon Bedrock, Azure AI Foundry or equivalent platforms.
• Experience with FinOps, cloud governance and enterprise landing zones.
• Experience mentoring engineers or architects.

Certifications:

Relevant professional-level cloud certifications are an advantage, including:

• AWS Certified Solutions Architect – Professional
• Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
• AWS/Azure DevOps, Security or related certifications
• Terraform, Kubernetes or architecture certifications
• Anthropic Claude Architect or other AI-enabling certifications

Certifications are valued, but demonstrated architecture and engineering experience matters more.

Why Join:

You'll work on complex cloud transformation challenges rather than being tied to a single product or project.

You'll have the opportunity to:

• Shape solutions from the first client conversation through delivery.
• Work across industries, architectures and technology stacks.
• Influence technical decisions on strategic enterprise engagements.
• Work with experienced architects and engineers across the N-iX technology organization.
• Build new cloud capabilities, accelerators and offerings.
• Grow beyond a single cloud platform as the market evolves.

Our partner is an international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1,000+ professionals across 20+ locations, the company operates in 10 countries and serves over 300,000 customers. Its expertise spans iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We’re looking for an International Payroll & Lead — a hands-on specialist who will own the full payroll and compliance cycle across three jurisdictions: Ukraine, Cyprus, and Poland.
 

Main Responsibilities

– Organize and strictly control the full cycle of payroll, bonuses, and related payouts across Ukrainian (sole proprietor/FOP), Cypriot, and Polish jurisdictions, with Ukraine accounting for the majority of volume
– Ensure accurate reflection of expenses in management accounting, prepare consolidated data for management reporting, and actively participate in the budgeting process
– Research and analyze taxation specifics across jurisdictions, ensure document accuracy, and guarantee full compliance with local and international legislation
– Contribute to process automation initiatives (including AI-driven process improvements), write technical specifications for developers to enhance accounting and finance systems
– Coordinate daily operations with the accounting team lead, provide financial guidance to colleagues, and maintain effective communication with internal stakeholders and external vendors/contractors
– Take direct hands-on ownership of calculations and reporting, with increased operational involvement typically expected toward the end of each quarter
 

Mandatory Requirements

Must-have:

• Practical experience working across all three jurisdictions simultaneously: Ukraine, Cyprus, and Poland — this is essential, not optional
• Strong knowledge of Ukrainian tax legislation (sole proprietors/FOP, Labor Code) and solid understanding of EU tax systems, specifically Cyprus and Poland
• Hands-on experience with 1C accounting software (prior experience required, even if not currently in active use)
• Advanced proficiency in MS Excel and Google Sheets (complex formulas, pivot tables, large datasets)
• English level B2 or higher
• Ukrainian citizenship/residency

Nice-to-have:

– 7+ years of professional experience in management accounting or finance
– Proven background in managerial, team lead, or strong individual expert roles
– Experience in iGaming (preferred), banking, gamedev, or IT companies with a similar finance model
– Prior involvement in process automation or AI-driven finance transformation projects
– Strong analytical thinking, attention to detail, and excellent communication skills

We offer

– Children Allowance
– Mental Health Support
– Sport Activities
– Language Courses
– Automotive Services
– Veterinary Services
– Home Office Setup Assistance
– Dental Services
– Books and Stationery
– Training Compensation
– And yes, even Massage!

We are looking for a Technical Team Lead (ATE) to lead the development of automated test systems and drive the technical strategy of product testing in a manufacturing environment.

This role combines deep technical expertise with leadership responsibility. You will define the architecture of test solutions, make key engineering decisions, and grow a team of engineers. Your scope will cover the full testing lifecycle — from design analysis to manufacturing support and process optimization.

The ideal candidate has hands-on experience with ATE in production, understands DFT principles, and can build scalable and efficient test solutions.
 

Responsibilities:

1. Technical Strategy & Architecture

• Define test strategy (ICT / FCT / EOL) and ATE architecture
• Establish approaches for test coverage, fault isolation, and DFT
• Define engineering standards and best practices

2. Leadership & Team

• Lead and develop a team of test engineers
• Provide mentoring, design reviews, and technical guidance
• Make engineering decisions and trade-offs

3. Test Development

• Oversee development of test systems (fixtures, software, data infrastructure)
• Conduct DFT reviews with hardware teams
• Ensure production readiness of test solutions

4. Manufacturing & Optimization

• Support NPI → mass production transition
• Collaborate with manufacturing and contract manufacturers
• Optimize test time, yield, and line efficiency
• Lead root cause analysis

5. Data & Performance

• Analyze test data (yield, failure trends)
• Define KPIs and drive continuous improvement

Requirements:

1. Experience

• 5+ years in test engineering (PCBA / manufacturing / product)
• 2+ years of technical leadership experience
• Hands-on experience with ATE in production

2. ATE & Test Systems

• ICT / FCT / EOL testing
• Test fixtures and test infrastructure
• Test coverage, fault isolation, DFT

3. Manufacturing

• NPI → mass production
• Yield management, test optimization, line balancing
• Experience working with contract manufacturers

4. Embedded Systems

• Interfaces: UART, SPI, I2C, CAN, Ethernet
• Firmware flashing (secure flashing is a plus)
• Understanding of bootloaders and production firmware flows

5. Data & Metrics

• Yield analysis, failure Pareto
• KPI definition, SPC, GR&R

We offer:

• Competitive compensation and transparent conditions
• Military reservation (booking)
• Paid vacation and sick leave
• Health insurance
• Opportunity to influence technical decisions and product architecture
• Work with modern manufacturing environments and test systems
• Professional growth and development support
• Open culture and a strong engineering team

If you have relevant experience and are excited to contribute to a meaningful and impactful domain, we’d love to hear from you.

Send us your CV — we’ll be happy to review your application!

Team Lead — VIP Relationship & Retention

Reports to: Head of VIP Department 

Direct reports: VIP Managers, Pre-VIP Managers, VIP Chat Managers 

The Role

We're looking for a hands-on, player-first Team Lead to run our VIP service desk day to day. You'll lead a team of VIP, Pre-VIP, and Chat Managers, personally own our highest-value player relationships, and turn the retention strategy set by our Head of VIP into flawless execution — every shift, every escalation, every offer delivered right, to the right player, at the right time. If you love coaching people, solving problems live, and being the calm voice a VIP trusts when things get tense, this is your seat.

What You'll Own

• Team Leadership: hire, onboard, and performance-manage 6–8 VIP/Pre-VIP/Chat Managers — weekly 1-on-1s, monthly scorecards, real-time coaching on live interactions.
• Service Delivery: run shift rotas for 24/7 VIP coverage, allocate the player portfolio across your team, and lead the daily huddle at the start of every shift.
• Quality Assurance: sample and score 5–10 interactions per manager weekly; run monthly calibration sessions to keep the whole team's standards aligned.
• Crisis & Escalation: personally step in on account-closure threats, high-value disputes, and sensitive complaints — the senior voice VIPs get put through to when it matters.
• Tier-1 Relationships: personally manage our top 10–20 VIP accounts — birthdays, milestones, and the kind of recognition that keeps them loyal.
• Strategy Execution: translate the Head of VIP's campaign calendar into weekly team targets, and make sure every offer goes out accurately and on time.
• Voice of Customer: collect and categorize player feedback, and report themes monthly to the Head of VIP and Product team.

What We're Looking For

• Experience leading a frontline team in VIP account management, high-touch customer service, or player relations — ideally in iGaming/gambling.
• A genuine coach: comfortable giving real-time feedback, running QA calibration, and developing people, not just monitoring them.
• Calm under pressure — you can de-escalate a VIP threatening to close their account without losing your composure or overpromising.
• Operationally sharp: rota planning, SLA management, and payroll/KPI validation are second nature, not an afterthought.
• Working knowledge of responsible-gambling obligations and how they apply to VIP servicing in T1/T2 markets.
• 2+ years in a team-leadership or senior account-management role within iGaming, hospitality VIP services, or a comparable high-touch environment.

Why Join Us

• Real ownership of the player relationships that matter most to the business, with a direct line to strategic leadership.
• Competitive salary and performance-based bonus structure.
• Remote-first, internationally distributed team.
• Clear growth path — this is the operational proving ground for future Head of VIP talent.

Your expertise:

• At least 7 years of software development experience
• At least 2 years of experience in a lead position
• AI development experience
• Excellent knowledge of C#, .NET, .NET Core
• Cloud infrastructure setup experience in AWS (EC2, RDS, SNS / SQS, S3, Cloud Front, Route 53, Redis )
• Basic knowledge of Node.js
• Experience developing microservices
• Experience with Docker
• Understanding of SOLID, OOP, Clean Code, GOF.
• Excellent communication and organization skills, product-oriented mindset, focus on team results, leadership qualities
• Understanding SDLC
• Upper-intermediate or higher level of English

Will definitely be a plus:

• Experience with Elastic Search
• Experience with Kubernetes
• Experience with Terraform
• Experience with Redis
• DNS configuration knowledge
• Experience with creating solution Architecture and solving nonstandard CRUD tasks

What’s in it for you?

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
   

You will be involved into:

• The team will focus on extracting and modernizing a legacy Domain Search solution built with Node.js, Go, and Python, together with the underlying legacy infrastructure tightly coupled to it. The goal is to redesign both the application and infrastructure layers and create a new company-standard solution for a live, high-scale product used by millions of customers.
• As a Tech Lead or Senior Developer, you will be involved in the full software development lifecycle — from investigating the existing solution and defining the migration strategy to implementing and evolving the new platform using modern technologies, engineering standards, and infrastructure practices. This includes active participation in infrastructure reworking and improving the overall system architecture, scalability, and maintainability.
• You will collaborate closely with multiple cross-functional teams whose APIs integrate with your services. The role also includes contributing to architectural discussions, preparing technical documentation, and driving alignment with architects and other engineering teams to ensure scalable, reliable, and maintainable solutions.
   

About the company and project:

ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 17 million domains under management.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

The team owns one of the most critical components of the Namecheap ecosystem — the Domains Search functionality that serves as the primary entry point for millions of customers across both Namecheap, the world’s second-largest domain registrar, and Spaceship, its rapidly growing next-generation platform. Every domain journey begins here, making the team’s work highly visible and directly impactful at scale.

The team is responsible for the end-to-end ownership of Domains Search and a portfolio of related services — ensuring fast, accurate, and reliable search experiences across hundreds of TLDs for a global customer base.

The team operates across the full stack, developing backend microservices in .NET Core, building frontend micro frontends in React, and managing infrastructure using Terraform on AWS.

We work in an agile environment with a team of highly skilled and motivated professionals, focused on delivering impactful results.

About the Product

We are a product company building a marketing data platform for the pharma industry. Our platform connects advertising channels, processes campaign data, and helps pharmaceutical brands understand the performance of their marketing campaigns.

We are looking for an Integration Team Lead to own the technical layer connecting our platform with advertising and data platforms. This is a hands-on technical leadership role: you will lead a team of 2–4 engineers, own integration architecture and roadmap, and continue contributing directly to the codebase.

The data your team processes ultimately powers the numbers our clients see in their dashboards, so reliability, data correctness, and observability are critical parts of the role.

You will report directly to the CTO and work closely with the Product team to prioritize the integration roadmap.

Fully remote · EU time zones

What You'll Do

• Own the architecture and evolution of platform integrations, including Meta Marketing API, LinkedIn Marketing API, CM360, DV360, with StackAdapt and TikTok integrations in progress.
• Lead a team of 2–4 engineers through task breakdown, code reviews, sprint planning, mentoring, and participation in hiring.
• Stay hands-on and contribute code alongside the team.
• Design and maintain integration pipelines end to end — from advertising APIs into BigQuery through Cloud Run Jobs, and onward into ClickHouse through Cloud Functions and Cloud Tasks.
• Work with BigQuery scheduled queries and versioned migrations, where a significant part of the transformation logic lives.
• Keep smaller integrations reliable as well, including PostgreSQL-to-Airtable synchronization.
• Define integration requirements and write FRDs before development starts.
• Maintain technical documentation, including integration contracts, data models, and operational runbooks.
• Ensure reliable synchronization through monitoring, alerting, error handling, retries, and backfill strategies.
• Build and improve CI/CD, secret management, and automated test coverage.
• Drive new integrations from API evaluation through production rollout.
• Prioritize the integration roadmap together with the Product team.
• Work directly with the CTO on architecture decisions and technical standards.

What We're Looking For

General

• 2+ years of experience leading engineers as a Tech Lead, Team Lead, or hands-on Engineering Manager, including code reviews, sprint planning, and mentoring.
• 5+ years of backend or data engineering experience with production systems you have supported yourself.
• Strong experience integrating third-party APIs at scale, including rate limits, OAuth, webhooks, asynchronous reports, and unreliable external services.
• Experience working in a fully remote environment with overlap across EU time zones.
• English B2+ — most of our communication is written and asynchronous.

Technical

• Strong Python 3.11 skills and experience writing production-grade code with error handling, structured logging, and automated tests.
• Practical experience with data pipeline patterns such as idempotency, backfills, incremental synchronization, and schema evolution.
• Hands-on experience with GCP, particularly Cloud Run services and jobs, Cloud Functions, Cloud Scheduler, Cloud Tasks, Cloud SQL, GCS, and Secret Manager.
• Strong SQL skills beyond basic CRUD, including experience implementing production logic directly in SQL.
• Experience with BigQuery, including scheduled queries and versioned migrations.
• Experience writing and maintaining technical documentation such as FRDs, integration contracts, data models, and runbooks.
• Experience setting up monitoring and alerting, working with logs, retries, and backfill mechanisms. Grafana experience is a plus.
• Hands-on experience with Docker and CI/CD and willingness to build and improve deployment pipelines.

Leadership & Soft Skills

• You lead by doing: you break down work, distribute tasks, review code, unblock engineers, and make decisions when necessary.
• You think in systems and understand the full chain from API ingestion to the end-user dashboard.
• When a number looks wrong, you investigate the source and data flow before changing the output.
• You keep the roadmap and engineering board aligned with reality and raise risks early.
• You are pragmatic, transparent, and comfortable communicating problems when something breaks.
• You can balance technical quality with business priorities and delivery timelines.

AI-First Engineering

AI-assisted development is already part of our engineering workflow. We expect you to be comfortable using AI coding agents as a daily engineering tool, not as an occasional experiment.

You should have experience with:

• Daily use of AI coding agents such as Claude Code, Cursor, Codex, or similar tools.
• Using AI agents to draft a significant part of the code you ship while reviewing and taking full ownership of the final result.
• Running multiple agents in parallel on isolated branches or worktrees and integrating their output yourself.
• Maintaining project-specific AI context through files such as CLAUDE.md, AGENTS.md, custom commands, or rules files.
• Automating recurring engineering routines with AI agents, such as reporting, migrations, release checks, or test generation.
• Critically evaluating AI-generated code and recognizing when an agent's output is incorrect or unsafe to ship.

AI is a tool, not a replacement for engineering judgment. Whatever reaches production, you own.

Nice to Have

• Hands-on experience with Meta Marketing API or LinkedIn Marketing API, including breakdowns, attribution windows, and asynchronous reports.
• Experience with workflow orchestrators such as Airflow, Prefect, or Temporal.
• Familiarity with the programmatic advertising and ad-server ecosystem: CM360, DV360, StackAdapt, TikTok.
• Understanding of advertising metrics such as impressions, clicks, conversions, ROAS, and attribution models.
• Experience in healthcare or pharma, particularly around consent and PII.
• Experience building AI agent harnesses, orchestrators, or MCP servers.
• Terminal-first engineering workflows using tmux or similar tools.
• Infrastructure-as-code experience. Our infrastructure uses Pulumi, with Terraform for the monitoring stack.

Tech Stack

Python 3.11 · GCP · Cloud Run · Cloud Functions · Cloud Scheduler · Cloud Tasks · Cloud SQL · GCS · Secret Manager · BigQuery · ClickHouse · PostgreSQL · Docker · Cloud Build · Pulumi · Terraform · Grafana · Slack · Claude Code

What We Offer

• Fully remote work with flexible hours and overlap with EU time zones for team collaboration.
• Direct access to the CTO — you will influence the architecture and technical standards of the integration layer rather than simply implementing predefined tickets.
• Paid AI tooling, including Claude Code.
• The opportunity to work with real advertising APIs and real production data volumes, including the edge cases that rarely appear in documentation.
• A small, low-bureaucracy engineering team where technical decisions can move quickly.
• Significant ownership over a critical part of the product and the opportunity to shape how the integration layer evolves.

About the Company

We are a product company developing a marketing data platform for the pharmaceutical industry. Our clients are pharmaceutical brands, and the campaigns running through the platform reach verified healthcare professionals.

The platform enables brand teams to run campaigns across channels such as Meta, LinkedIn, and programmatic advertising, and to measure campaign performance.

Our data infrastructure runs on GCP, with campaign statistics processed through BigQuery and ClickHouse. We are a small, fully remote team working across EU time zones and continuously shipping improvements to the product.

ZentixSoft is looking for a Senior Data Solutions Consultant / Solution Architect! 🚀

Format: Hourly Engagement (Remote). 

💡 Why ZentixSoft?

💸 Fair Compensation: Transparent hourly/project-based rates for expert consulting hours.

⚖️ Work-Life Balance: Flexible scheduling tailored around your primary availability.

🦾 Trust & Freedom: Pure professional autonomy with zero micromanagement and no time-trackers.

🎁 Culture & Community: A collaborative environment where your architectural decisions directly drive business outcomes.

🧩 Project & Role Overview:

You will support our technical and presales teams during the discovery and solution design phase of a complex product data management initiative (handling legacy data sources, supplier onboarding, taxonomy, attribute mapping, and multi-system synchronization).

 Discovery & Workshops: Participate in client-facing discovery sessions and technical workshops to unpack legacy architecture and business constraints.

 Architecture Design: Analyze product-data flows, identify systems of record, and distinguish between integration/ETL challenges versus semantic data-mapping issues.

 Roadmap & Strategy: Define realistic target architecture options, phased implementation roadmaps, and potential pilot use cases.

 PIM / MDM & AI Integration: Evaluate approaches for supplier data onboarding, taxonomy harmonization, and assess where AI/LLM automation adds real value vs. deterministic rules/governance.

 Proposal Support: Help formulate solution proposals, architecture diagrams, and technical recommendations for business and technical stakeholders.

🎓 Our Perfect Match (Requirements):

 Domain Experience: 5+ years of hands-on experience in data architecture, system integrations, and solution design.

 PIM / MDM / Product Data Expertise: Strong background in Product Information Management (PIM), Master Data Management (MDM), product taxonomy, attribute mapping, and supplier onboarding.

 Platform Exposure: Experience with platforms such as Akeneo, Salsify, Stibo Systems, Informatica, Contentserv, Pimcore, or inriver (or similar product catalog ecosystems).

 Technical Integration & Data Quality: Familiarity with ERP/PIM/e-commerce integrations, product data standards (e.g., BMEcat), data deduplication, golden-record concepts, and legacy SQL/Access environments.

 Modern Tech Evaluation: Understanding of AI/LLM-assisted data classification and automated mapping techniques.

 Consulting & Communication: Proven experience leading technical workshops with clients, with Fluent / Confident English for client-facing communication.

📍 Engagement Details:

⏳ Format: Hourly consulting that can be easily combined with your full time occupation.

📍 Location: 100% Remote.

We look forward to reviewing your profile: