Jobs at Djinni

Job Description

Required Hard Skills (The "Must-Haves")

Expert C/C++: 3+ years of experience in strictly kernel-mode software development.

WinDbg Mastery: Ability to perform "post-mortem" debugging without symbols for third-party conflicts, and live kernel debugging using VMWare/Hyper-V/KDNET. You must be comfortable analyzing stack traces, register states, and trap frames.

Windows Internal Knowledge: Deep understanding of:

IRQLs (Interrupt Request Levels) and DPC/Dispatcher mechanics.

Memory Management (Paged vs. Non-Paged pool, MDLs).

Synchronization primitives (Spinlocks, Mutexes, Pushlocks).

File System Filters: Proven experience with the Filter Manager Model (FltMgr) and Minifilter drivers (FltRegisterFilter, Pre/Post operation callbacks).

EDR/Security Driver Experience: Familiarity with:

ObCallbacks (ObRegisterCallbacks).

Process/Thread/Image Load Notify routines (PsSetCreateProcessNotifyRoutineEx, etc.).

Avoiding deadlocks when injecting logic into high-frequency system paths.

Preferred Skills (The "Nice-to-Haves")
Reverse Engineering: Proficiency with IDA Pro or Ghidra to analyze potential conflicts with third-party drivers (e.g., Antivirus conflicts causing the crash).

x64 Assembly: Ability to read disassembly to pinpoint the exact instruction causing the fault when source lines are ambiguous.

WHQL/WHCP: Experience with the Windows Hardware Compatibility Program signing process (in case the fix requires re-certification).

Job Responsibilities

Key Responsibilities
Crash Dump Analysis: Perform deep-dive analysis of kernel memory dumps (Minidumps and Complete Memory Dumps) to identify the root cause of the crash (e.g., race conditions, stack overflows, invalid memory access, IRQL violations).

Reproduction & Isolation: Design stress tests and verification procedures to reliably reproduce the BSOD in a controlled environment using tools like Driver Verifier and specific load-testing scripts.

Code Review & Remediation: Audit the existing C/C++ driver code (specifically Minifilter callbacks and process notification routines) for thread safety, proper lock usage (Spinlocks/ERESOURCE), and memory handling.

Patch Implementation: Implement robust fixes for the identified issues, ensuring zero regression in driver performance or security efficacy.

Validation: Verify fixes using Microsoft Driver Verifier and HLK (Hardware Lab Kit) basics to ensure stability under high stress.

Department/Project Description

We are an endpoint security company looking for an expert-level Windows Kernel Driver Specialist to assist our engineering team in resolving a critical stability issue. Our Endpoint Detection and Response (EDR) agent is currently experiencing sporadic Blue Screen of Death (BSOD) crashes in the field.

We need an experienced debugger - someone who lives in WinDbg, understands the Windows Memory Manager inside out, and has specific experience improving the stability of file system minifilters and callback-heavy security drivers.

Skill Category

C++

Keyskills - Must Have

• C
• C++
• Kernel
• VM Ware
• Hyper-V
• Windows Programming

About the project

We are building a performance-based recruitment agency focused on fast and high-quality placements in IT and business roles.

Our model is based on strong partnerships, transparent processes, and fast delivery — first candidates within 24–48 hours.

We work with international companies and long-term clients with active hiring needs.

All operations are fully remote.
Leads are managed through internal CRM and structured workflows.

Responsibilities

• Identify companies with active hiring needs
• Establish first contact with decision-makers
• Qualify hiring requests (role, budget, timeline)
• Book intro calls with the founder
• Submit qualified leads to internal CRM
• Maintain and manage personal pipeline
• Support long-term client relationships

Requirements

• Experience in B2B sales, business development, or lead generation
• Understanding of recruitment or outsourcing market is a plus
• English level B2 or higher
• Ability to work independently and manage own workflow
• Strong written and verbal communication skills
• Result-oriented mindset

Soft skills

• High level of self-discipline
• Ownership of results
• Proactive attitude
• Structured thinking
• Reliability and consistency

We offer

• Performance-based compensation model
• High commission: 25–35% per closed vacancy ($400–700+)
• No income cap
• Fully remote work
• Flexible schedule
• Long-term partnership
• Transparent processes and fast payouts

How to apply

Please send:

• Short overview of your sales / lead generation experience
• Your main outreach channel

We’re looking for a Chief Executive Officer (CEO) to lead the product portfolio strategy for one of our core product groups, a business with 20M installs and $10M in Annual Recurring Revenue.

This is a pivotal role for a highly entrepreneurial product-focused executive. You will set the long-term vision for a multi-platform portfolio across iOS, Android, and web, and drive the organization through its next phase of growth.

As we continue to scale rapidly, we’re seeking a Product Visionary with a fresh perspective, strong strategic instincts, and the ability to accelerate momentum across the entire business.

What you will do:

• Define and implement the development strategy of a product group in alignment with the company goals and in collaboration with the Board
• Own and drive the vision of the product group
• Report performance results to the leadership team on a quarterly basis
• Coordinate the joint efforts of the focus area’s internal teams: Product, Marketing, UA, ASO, Content, Growth, etc.
• Set and approve priorities, oversee the execution of the plans
• Perform analysis of marketing and product metrics, search for ways to improve them

• Lead the team of PdMs, mentor, and help them grow

   

What you should have:

• 5+ years of experience in product management in leadership positions and at least 3+ years of experience with B2C mobile subscription apps 
• A proven track record of making from scratch and launching successful new products
• Demonstrated knowledge of the SaaS products landscape, a feel for the trends in the SaaS market with understanding of users’ needs
• Strong analytical skills; experience with qualitative data (user feedback, use cases) and quantitative data (metrics) analysis, running A/B tests
• Proper understanding of ASO and User Acquisition
• Experience in structuring, setting up, and improving processes
• Excellent leadership, communication, collaboration, and influencing skills
• Drive, passion, and ambition to move the business forward

• Ability to see new business opportunities and generate new business ideas

   

What we offer:

• A high degree of decision-making freedom, reporting to the company board
• A short-term and long-term motivation system with clear goals and KPIs
• We’re already the market leader in our category, but we want to take the quality of the products to a whole new level
• A team of experienced colleagues will help you achieve the most ambitious goals
• A remote-friendly work environment

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements

Must-Have:

• 3+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).
  Nice-to-Have:
• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.

• Familiarity with performance testing tools.

  Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.

• Contribute to the continuous improvement of testing processes and overall QA best practices.

  Benefits:

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.

• Partial coverage of all professional studies.

  **Coverage of sick leaves, sports activities, and English language courses.

About the Role

Bizzabo, a leader in event technology, is looking for a strategic and highly analytical Business Analyst to join our dynamic Revenue Operations Team. In this role, you will serve as a critical bridge between raw data and executive decision-making. You will be responsible for defining the analytical roadmap for our different GTM departments, ensuring that data is not just reported, but used as a competitive advantage to drive growth and efficiency.

What You’ll Be Doing

• Act as a dedicated strategic partner to GTM leadership (Sales, Marketing, and Customer Success).
• Identify growth opportunities and resolve operational bottlenecks through end-to-end analytical project leadership.
• Encompass the full data lifecycle, from gathering requirements and designing complex data models with optimized SQL to architecting a scalable BI ecosystem in Looker that replaces manual reporting with sophisticated automation.
• Go beyond descriptive reporting and leverage modern AI-powered tools to accelerate your workflow.
• Uncover the underlying drivers of business performance.
• Provide proactive insights and strategic recommendations based on key performance indicators.
• Continuously audit data quality and collection processes within the CRM to ensure a high-integrity, data-driven environment.

Required Experience & Skills

• Professional & Educational Background: 3+ years of experience as a Business/Data Analyst (preferably within a global SaaS or high-growth tech company) supported by a degree in Industrial Engineering, Statistics, Economics, or a related quantitative field.
• Technical Mastery:
• SQL Expert: Deep experience writing complex, optimized queries and working with modern data warehouses (e.g., Snowflake, BigQuery).
• BI Power User: Expert proficiency in Looker (LookML experience is a significant plus), Tableau, or similar enterprise BI tools.
• Data Manipulation: Advanced Excel skills for financial modeling and ad-hoc analysis.
• Business Acumen: Strong understanding of the SaaS business model and B2B sales funnels.
• Analytical Rigor: Proven ability to synthesize large, disparate datasets into clear, actionable business narratives.
• Communication: Fluent English with exceptional verbal and written communication skills. You must be able to explain technical concepts to non-technical business leaders.
• Mindset: Highly independent, self-motivated, and capable of managing multiple high-priority projects in a fast-paced environment.

Preferred Qualifications

• Experience with AI-integrated analytics platforms or building automated workflows using AI agents.
• Familiarity with Salesforce, HubSpot and PlanHat data structures.

On behalf of our client, we are looking for an IT Operations and Automation Engineer (SaaS stack) 

Requirements:

- 3+ years in IT operations, systems administration, or IT support within modern SaaS environments

- Strong experience building automations in Zapier, n8n, or similar workflow tools

- Hands-on administration of Jamf (macOS management)

- Hands-on administration of Intune (Windows management, Autopilot preferred)

- Experience with Okta (SSO, MFA, integrations)

- Google Workspace administration (users, groups, policies)

- Solid understanding of REST APIs, webhooks, JSON, OAuth/OIDC, troubleshooting integrations

- Ability to write clear documentation and communicate with technical & non-technical stakeholders

- Upper - Intermediate or higher level of English

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

We are seeking for a Senior Developer with deep expertise in AI, code, and scaling – and above all, the ability to lead bold technological processes and change the rules of the game.

If you live and breathe code, love automation, and get excited by the opportunity to write less and create more – this is your place.

Responsibilities:

• Leading the transition from monolithic to microservices architecture
• Leading work with tools like GitHub Copilot and other LLMs as daily tools
• Accelerating development processes, automating tests, documenting and understanding complex code
• Defining new standards for high-volume development environments
• Technical leadership of a team – including training, mentoring, and hands-on implementation
• Implementing code solutions quickly and with high quality in critical systems environments
• Developing cloud systems

Requirements:

• 7+ years of backend development experience in C#/.NET, Node.js is an advantage
• 4+ years of experience in React.
• Great English communication skills.
• Proven experience in rapidly improving development speed and reducing bugs using AI-based tools
• Ability to lead end-to-end development processes including scaling, documentation, and automation
• System-level thinking, business orientation, and training skills Experience working with microservices architecture and building APIs
• B.Sc. in Computer Science or a similar technological field – required

Relevant Technologies:

• Backend: Node.js/C#/.NET Framework, ASP.NET Web API/Core, Entity Framework, Python
• Databases: SQL Server, MongoDB, Redis
• Messaging: RabbitMQ
• Frontend: Angular 5+, TypeScript, React
• Cloud & Containers: Azure / AWS, Kubernetes
• AI Tools: GitHub Copilot, Claude – proven experience required

Who:
We’re looking for a Senior AI/ML Engineer who combines strong machine learning fundamentals with a disciplined, evaluation-first approach to improving production AI systems.

What:
You’ll improve real AI systems used by real users — through metrics, experimentation, system design, and iteration.

When:
Start ASAP.

Where:
Remote (any location).

Type:
Full-time.

English:
Upper-intermediate or Advanced required.

The Role in a Nutshell

This is not a pure research position.

You’ll work on improving production AI systems through structured evaluation, diagnosing failures, refining prompts and agent workflows, and designing measurable improvements.

You won’t be working in isolation — you’ll improve systems that users depend on daily.

Responsibility Breakdown (Approximate)

• AI evaluation & KPI design — ~30%
• Prompt and multi-agent system design — ~30%
• ML systems (recommendation, optimization, etc.) — ~30%
• Engineering integration — ~10%

What You’ll Work On

AI Evaluation & System Quality (Core Responsibility)

• Design evaluation strategies for LLM and agent workflows
• Define metrics and KPIs for AI system performance
• Build and maintain evaluation datasets
• Systematically debug production AI failures
• Compare system behavior against baselines
• Run structured experiments and measure real impact

This is a central part of the role.

Multi-Agent AI Systems

• Improve agent orchestration and workflows
• Diagnose failures across agent pipelines
• Refine system prompts and agent interactions
• Improve reliability, latency, and output quality

Applied ML Areas (Depth > Breadth)

You’ll contribute to one or more of the following areas:

• Recommendation systems (ranking & personalization)
• Itinerary optimization & constraint-based planning
• LLM-based reasoning systems
• (Optional) Computer vision pipelines

Depth in at least one of these areas is more important than shallow experience in many.

Engineering Environment

We use:

• Golang (primary production language)
• Python for ML workflows
• Postgres, Redis, internal services

You don’t need to be a Go expert on day one, but you must be comfortable reading and modifying production code.

Backend engineers own infrastructure-heavy services — your focus is on AI system behavior, correctness, and measurable improvement.

What We’re Looking For

1️⃣ Strong AI/ML Fundamentals (Must-Have)

You understand the theory behind what you build and can choose appropriate methods.

Examples:

• Evaluation metrics (precision, recall, F1, etc.)
• Ranking & recommendation concepts
• Embeddings and similarity
• Experimentation methodology

Not required:

• Academic publications
• Advanced theoretical math
• Large-scale model training experience

2️⃣ Evaluation-Driven Mindset (Most Important Signal)

You:

• Think in metrics and baselines
• Design experiments instead of guessing
• Measure improvements quantitatively
• Debug failures methodically

This is the most important quality for this role.

3️⃣ Experience with LLM Systems

You’ve worked with:

• Prompt design
• Agent workflows
• Evaluating LLM outputs
• Production LLM integrations

4️⃣ Ability to Ship Production Systems

You can:

• Turn ideas into working systems
• Iterate based on results
• Balance exploration with delivery

5️⃣ Programming Ability

You’re comfortable writing production code in at least one language (Python, Go, or similar) and learning others as needed.

Strong Signals (Nice to Have)

• Experience improving AI systems post-deployment
• Recommendation or ranking system experience
• Optimization / constraint-based systems
• Computer vision experience
• Experience building evaluation frameworks
• Golang experience
• Startup or small-team engineering background

Ideal Candidate

• 5+ years of experience in AI/ML (exceptionally strong 3+ year candidates considered)
• Strong English communication skills
• Comfortable working in a fast-moving environment
• Focused on measurable impact, not just models

We’re looking for a Trainee/Junior Lead Generator who is proactive, motivated, and eager to grow within our team at FuturiX Solutions 📈

If you’re motivated to start or grow your career in lead generation and enjoy communication and outreach, we’ll be glad to meet you.

🛠️ Key Responsibilities:

🔹 Conduct outreach through LinkedIn as the primary channel.

🔹 Create and run multi-step outreach campaigns to schedule calls with potential clients.

🔹Track outreach metrics, analyze performance, and optimize campaigns.

🔹Qualify, nurture, and segment leads according to ideal client profiles.

🔹Follow monthly KPI goals and priorities.

🔹Collaborate with the internal Sales Team and provide regular updates.

🔹 Build databases or work with existing ones: analyze, verify, and segment.

📋 Requirements:

🔹Organizational and time management skills, and a proactive and results-oriented mindset.

🔹Basic understanding of lead generation principles (courses or self-learning).

🔹 Initial experience or theoretical knowledge in B2B sales.

🔹Desire to learn, adapt quickly, and follow established outreach workflows.

🔹 Basic experience with CRM tools and lead-tracking workflows.

🔹 Eagerness to experiment, analyze results, and improve.

🔹Strong written communication skills to effectively engage with potential clients.

🔹 At least an Upper-Intermediate level of English.

✨ Nice-to-Haves:

🔹 Prior experience in lead generation or sourcing roles is advantageous.

🔹 Interest in tech domains (fintech, blockchain, SaaS, etc.).

🔹 An existing professional network is an advantage, but not required.

🌱 Why Join Us?

🔹 Collaborative Team Culture – supportive, innovative environment that values mentorship and teamwork

🔹 Flexible Work Setup – remote-friendly and focused on work-life balance

🔹 Growth-Oriented Environment – continuous learning and professional development

🔹 Exciting Projects – work with clients across diverse industries

🔹 Real Impact – your work directly drives the growth and success of FuturiX Solutions 🌍

What We Expect from You:

When applying, please include a brief description of your lead generation methods.

We’re eager to understand your unique approach to finding deals 🔍

We’re looking for a Presales Manager who enjoys turning complex business requests into clear, accurate estimations and well-organized presale processes. In this role, you’ll connect sales and delivery teams, coordinate stakeholders, plan resources, and keep timelines, budgets, and expectations aligned.
 

If you’re a veteran, don’t hesitate to send your CV, we’ll be glad to see you in our Gang!
 

Requirements:
• At least 2 years of general IT experience.

• At least 1 year of experience in the presale process.
• Understanding of SDLC and role assignments.
• Experience in the management of different stakeholders.
• Understanding of the sales process.
• Proficiency in timeline and budget management.
• Strong team management skills.
• Understanding of various estimation techniques and contract types.
• Stress resistance and the ability to work in fast changing environment.
• Strong communications and problem-solving skills.
• Ability to follow clear processes and timely resolve problems.
• Experience with tools like Google Sheets, Confluence, etc.
• English: Intermediate+
 

Responsibilities:

• Process presale and estimation requests from the business development team, following established procedures.
• Organize resources for the presale and estimation process.
• Collect requirements for process improvement and collaborate with the process owner for implementation.
• Preparation of estimation artifacts.
• Conduct kick-off meetings to align the team for successful presale initiatives.
• Collect data and analyze metrics to evaluate the performance of presale operations.
• Improve the presale process between the delivery and sales departments, including the creation and updating of templates.
• Coordinate the presale process from external and internal customers in terms of hours, timeline, and complexity.
• Plan and allocate resources strategically for presale activities.
• Maintain the presale board, ensuring it is up-to-date with the latest information.
 

We offer:

• Remote work with flexible working hours.
• Paid vacation: 20 days per year.
• Paid sick leave: 15 days per year.
• Family leaves.
• Compensation for English courses.
• Compensation for educational and sports activities.
• Compensation for psychologists.
• Internal lectures and knowledge sharing.

We are looking for ambitious people who want to build a career in international marketing. As a Marketing Intern, you will be dealing with external communication with marketing partners, freelancers, and the internal marketing team. Your day-to-day activity will be tied around writing emails, conducting web research, reviewing and managing content deliverables.
 

Why join Lemon.io?

We’re a bootstrapped, profitable, and growing company that’s all about transparency and impact. Our CEO is hands-on, and our culture is collaborative and open. We operate in a high-velocity sales environment where great ideas thrive, and results matter. If you’re driven, curious, and ready to grow, you’ll fit right in.
 

About Us

Lemon.io is a marketplace that connects world-class vetted developers with startup teams across the globe. We help our clients hire smarter and move faster — and we’re growing fast doing it.
 

Who we are looking for:

• Someone with excellent English skills, both written and verbal
• A positive and energized person who is not afraid to take responsibility
• A person who can structure information and present it clearly
• A fast learner who can quickly understand our business, marketing processes, and goals
• A research enthusiast capable of processing large volumes of information
• A user with hands-on experience in Google Sheets or Excel
   

Would be a plus:

• Writing experience in English
• Marketing education
• Marketing, media, or communications experience
   

What you will do:

• Reach out to potential and existing marketing partners via email and LinkedIn on a daily basis
• Write emails, using both templates and custom-written copy
• Build relationships and grow your network with marketers, content managers, and SEO experts
• Manage content delivery with internal and freelance teams
• Learn to use marketing and SEO tools, such as Ahrefs and Reply.io (with expert’s guidance)
• Conduct web research to identify potential marketing partners
• Increase the online brand presence of Lemon.io as your primary goal.
   

Hiring process:

• Screening call with a recruiter
• Test-task
• Real-time collaboration with the marketing manager
• Final call with the founder
   

Apply with a CV and a short note about why you are eager to join Lemon.io.

We are looking for an experienced outreach and linkbuilding expert to join Lemon.io Organic Growth team. You will be able to apply existing inhouse experience from day one, as well as bring your own knowledge and ideas. The primary goal of this vacancy is to increase our brand presence and brand mentions on the web.
 

About Us

Lemon.io connects founders and CTOs with vetted software engineers from the US, Europe and Latin America.

Thousands of startups use us to find reliable developers fast.

We’re building a small, sharp marketing team that experiments, learns, and moves fast.

This role will own everything around linkbuilding — from outreach to creative ideas that earn mentions and links.

Why you’ll like it here:

1. Direct impact on one of Lemon’s most important growth levers.
2. Freedom to test bold ideas and move fast.
3. Small team, no layers, no bureaucracy.
    

Who we are looking for:

• Hands-on experience with outreach automations with Reply.io, Snov.io, or alternatives is a must.
• Experience with SEO software (Ahrefs, SemRush, or alternatives) is a must.
• Advanced professional experience with Google Sheets or Excel.
• Excellent communication skills in English, written and verbal.
• Readiness and ability to personally represent the company and the product.
• You have experience with b2b, SaaS, or service businesses.
• Experience with managing content creation.
• Readiness to review and provide feedback on content.
   

Would be a plus:

• Writing experience.
• Communications, media experience.
   

What you will do:

• Plan, set up, and execute outreach campaigns that result in brand mentions.
• Conduct researches for new outreach campaigns.
• Write emails, LinkedIn outreach sequences, and custom messages on a daily basis.
• Analyze and report on outreach campaigns results.
• Build and maintain a partnership network within the industry.
• This is an individual contributor role, you will be responsible for your own results.
• Work closely with in-house marketing and content teams.
• Manage external content deliveries.
• Feedback and edit delivered content.
   

Hiring process:

• Screening call with a recruiter.
• Test task.
• Real-time collaboration with the marketing manager.
• Final call with the founder.
   

Apply with a CV and a short note about why you are eager to join Lemon.io.

Are you passionate about making the internet a safer place? We are looking for a Middle Security Operations Researcher to join our team and help protect enterprise clients from harmful bots and online threats. This is a remote, full-time role that offers the opportunity to work directly with global customers, analyzing traffic patterns and neutralizing malicious activity.

At Sigma Software, we value expertise, ownership, and proactive communication. You will collaborate with a diverse international team while enjoying the flexibility of working from anywhere.

Why join us? You will work on impactful cybersecurity projects, gain exposure to cutting-edge analytics tools, and contribute to safeguarding digital ecosystems worldwide.

CUSTOMER
Our customer is a global provider of comprehensive security solutions, protecting individuals, organizations, and communities from a wide range of risks, particularly in the digital space. Their enterprise-focused products specialize in bot defense and invalid traffic detection, helping clients safeguard critical systems and maintain operational integrity.

PROJECT
The project focuses on real-time threat detection and bot mitigation for enterprise-scale clients. Security Operations Researchers collaborate directly with customers, leveraging advanced analytics platforms to identify malicious traffic patterns and neutralize online threats. This dynamic environment requires both technical expertise and strong communication skills.

JOB DESCRIPTION:

• Provide Tier 2 technical support to customers in real time, delivering clear and professional responses
• Analyze logs, graphs, and dashboards, isolating and investigating data using tools like Kibana
• Manage and organize cases, tickets, and requests in Salesforce
• Perform back-office tasks, including writing and maintaining suspicious field expressions
• Write and optimize SQL queries for data retrieval, analysis, and manipulation in BigQuery
• Communicate with global customers, ensuring timely responses and effective issue resolution
• Work in a shift-based schedule, including weekend shifts

QUALIFICATION:

• 2+ years of experience with data analysis
• Strong understanding of log analysis, APIs, and client-server architecture
• Proficient in SQL, including BigQuery SQL
• Knowledge of HTML, JavaScript, and HTTP request methods
• Strong troubleshooting and problem-solving skills

• Experience in customer support, including direct communication with clients; professionalism and politeness are essential

   

WILL BE A PLUS:

• Experience in a Cybersecurity Analyst/Researcher role, ideally supporting external customers in threat detection and response
• Experience in web security and security research: web application security, bot management, fraud detection
• Basic Python skills
• Experience with Kibana

PERSONAL PROFILE:

• Good English (speaking/writing)
• High level of responsibility and ownership
• Ability to work independently with minimal supervision
• Planning and decision-making skills with considerations for multiple integrated systems
• Proactive communicator who keeps stakeholders informed without being prompted

Work schedule: 40 hours per week, 5 days per week. Workdays can be adjusted to start earlier or later, including weekends if necessary.

Join our team as a Machine Learning Engineer, shaping the future of Generative AI with cutting-edge demos, scalable architectures, and hands-on development.

 We’re looking for a passionate Machine Learning Engineer to join our team and dive into the exciting world of Generative AI.  You’ll get hands-on experience with cutting-edge demos and proof of concepts (POCs), turning bold ideas into reality. The ideal candidate has solid Back-end engineering skills and is curious about Generative AI development. If you’re familiar with MLOps, large language models (LLMs), or concepts like Retrieval-Augmented Generation (RAG) is a plus, as is experience with Front-end languages! Experience in the Financial Services domain, particularly Banking, will be a big plus. 

You will be exposed to a variety of tasks, including: 

• Develop proof of concepts (PoC). Test and validate new ideas 
• Drive implementation. Optimize and transform data solutions to improve business outcomes 
• Help with proposals as a technical consultant.  

Job Description

• Assist in building and testing Generative AI demos and POCs 
• Support the design of simple, scalable architectures for Generative AI applications 
• Work with team members to integrate AI components into larger systems 
• Use MLOps practices to help automate parts of the model development process 
• Follow guidelines to ensure that Generative AI applications are secure and meet basic governance standards 
• Help deploy AI applications on cloud platforms or on-premises setups with team support 
• Adapt to a fast-paced environment with evolving project needs 
• Keep up with AI trends and apply them to projects with guidance 
• Advise clients. Understand their needs, analyze possible solutions, and present the best options 

Qualifications

• 4+ years of experience in IT industry, with at least 2-3 years of experience in machine learning 
• Solid Back-end engineering skills, particularly with Python (e.g., Django, Flask, or FastAPI). 
• Experience with pre-sales activities and opportunity processing 
• Basic experience with databases or tools like vector databases (e.g., Pinecone, Weaviate, Faiss) 
• Familiarity with AI frameworks such as TensorFlow, PyTorch, or Hugging Face 
• Understanding of CI/CD pipelines  
• Knowledge of RAG or AI application fundamentals (security, governance, etc.) 
• Experience with cloud platforms (AWS, Google Cloud, Azure) or on-premises setups 
• Ability to solve problems and handle shifting priorities with team support 
• Experience with client-facing roles 
• Ability to demonstrate ideas and solutions clearly and confidently 
• Bachelor's or Master's degree in computer science, machine learning, artificial intelligence, or a related field 

• Upper-Intermediate level of English 

   

  Would be a plus

• Knowledge of other programming languages, such as Java or Go 
• Experience with open-source projects or exposure to tools, such as Airflow or Spark 
• Familiarity with containers (e.g., Docker) or orchestration tools (e.g., Kubernetes) 
• Experience in the Banking and Financial Services domain  
• Experience with prompt engineering or fine-tuning LLMs 

Requirements:

• 1+ year of experience in a similar position
• Strong understanding of animation principles, video editing, composition, and color theory
• Knowledge of AI tools (Midjourney, Runway, and others)
• Proficiency in Adobe After Effects and Premiere Pro

• Experience working with Illustrator and Photoshop to prepare assets for animation

   

Responsibilities:

• Create high-performing video creatives for various advertising platforms

• Participate in creative brainstorming sessions and competitor analyses

   

Nice-to-haves:

• Interest in social media trends, design innovations, motion graphics techniques, and new AI tools to create fresh, engaging, and trend-driven content

   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.