Jobs at Djinni

Designs and maintains the data models that underpin analytics and BI reporting, working closely with business stakeholders and data engineers to make sure data structures accurately represent business processes and support reliable, consistent reporting.

Key Responsibilities:

• Design conceptual, logical, and physical data models to support analytics and BI reporting
• Translate business requirements into scalable, well-documented data models
• Define and maintain dimensional models (star/snowflake schemas) for data warehouses
• Partner with data engineers to ensure models are implemented correctly in production
• Maintain data dictionaries, model documentation, and naming standards
• Review and validate data models for consistency, performance, and scalability
• Support ad hoc data analysis and modeling requests from business stakeholders

Requirements:

• 5+ years of experience in data modeling (conceptual, logical, physical)
• Strong expertise in dimensional modeling (star/snowflake schemas) for data warehouses
• Experience translating business requirements into data model design
• Proficiency in SQL and data modeling tools (e.g., ERwin, dbt, Lucidchart)
• Strong understanding of data warehousing concepts and BI/reporting needs
• Strong communication skills to work across business and engineering teams
• Experience maintaining data dictionaries and documentation standards

Nice to Have:

• Experience with a modern cloud data warehouse (Snowflake, Redshift, Synapse, BigQuery)
• Familiarity with BI tools (Power BI, Tableau, Looker)
• Background working in a consulting or client-facing environment

Наш клієнт, Jugabet, бренд і гральна платформа, доступна гравцям у Латинській Америці. Завдяки сильній регіональній присутності та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Брати участь в інтеграційних проектах з провайдерами платіжних послуг (PSP) та платіжними платформами (назви шлюзів/методів, обов'язкові поля, валідація, ліміти, інфоблоки cashier);
• Працювати з онлайн-платежами, потоками платежів та життєвими циклами транзакцій на різних ринках;
• Налаштовувати та вдосконалювати UX cashier: платіжні кнопки, інструкції, попередньо визначені суми;
• Контролювати щоденні платіжні операції: моніторинг транзакцій, каси, баланс та конверсії/звіти про помилки, узгодження транзакцій та P2P, моніторинг обсягу PSP;
• Аналізувати ефективність платежів, маршрутизацію та ключові операційні показники для постійного покращення успішності транзакцій та обслуговування клієнтів;
• Тісно співпрацювати з постачальниками та внутрішніми командами (продукт, бізнес, support);
• Підтримувати стабільність платіжних операцій у швидкозмінному середовищі на різних регіонах;
• Брати відповідальність за операційні вдосконалення та якість обслуговування клієнтів, проактивно виявляти та впроваджувати оптимізації.

Досвід, який стане твоєю перевагою:

• 2+ роки роботи Payment менеджером/спеціалістом, PSP або на аналогічній посаді в онлайн-платежах;
• Практичне розуміння флоу онлайн-платежів, PSP, технічної інтеграції, потоків платежів та життєвих циклів транзакцій;
• Досвід роботи з Microsoft Excel та Tableau (інформаційні панелі, звіти моніторингу);
• Досвід спілкування з міжнародними партнерами та постачальниками платіжних послуг, як усно, так і письмово;
• Робота з фінансовими та транзакційними даними, включаючи бюджетування, оптимізацію комісій/витрат;
• Рівень англійської мови Upper-Intermediate (деякі внутрішні команди спілкуються лише англійською мовою);
• Досвід роботи в iGaming буде перевагою.

Ми цінуємо:

• Хороші комунікативні навички;
• Наполегливість, навички вирішення проблем;
• Відповідальність, увага до деталей.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Participate in integration projects with PSPs and payment platforms (gateway/method naming, required fields, validation, limits, cashier infoblocks);
• Work with online payments, payment flows, and transaction lifecycles across multiple markets;
• Set up and improve cashier UX: payment buttons, instructions, pre-defined amounts;
• Oversee day-to-day payment operations: transaction, cashier, balance, and conversion/error-report monitoring, transaction and P2P reconciliation, PSP volume monitoring;
• Analyze payment performance, routing, and key operational metrics to continuously improve transaction success and customer experience;
• Collaborate closely with providers and internal teams (product, business, support);
• Maintain the stability of payment operations in a fast-changing, multi-geo environment;
• Take full ownership of operational improvements and payment experience quality, proactively identifying and driving optimizations.

Experience you’ll need to bring:

• 2+ years as a Payments manager/specialist, PSP or a similar role in online payments;
• Strong, hands-on understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles;
• Confidence working with financial and transactional data, including budgeting, settlement calculations, and commission/cost optimization;
• Experience in Microsoft Excel and Tableau (dashboards, monitoring reports);
• Experience communicating with international partners and payment service providers, both verbally and in writing;
• Upper-Intermediate level of English (some internal team members communicate only in English);
• Experience in iGaming will be an advantage.

It's a perfect match if you have those personal features:

• Good communication skills;
• Persistence, problem-solving skills;
• Responsibility, attention to detail. 

Our clients offer competitive benefits to support your professional and personal growth, including: 

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.
 

As a Senior Growth Analyst at Readdle, you’ll own the numbers behind how Spark grows. From the first ad impression to long-term renewals, you’ll make sense of the data, design event structures, and ensure everything is measurable. You’ll dig into funnels, uncover insights, and build dashboards that make growth performance crystal clear for product and marketing teams.

What will you do:

• Transform and analyze large datasets in BigQuery and Amplitude to uncover trends, anomalies, and actionable insights across the user journey.
• Build and maintain self-serve dashboards in Tableau and Google Sheets that reduce ad-hoc reporting requests and establish a clear source-of-truth for growth metrics.
• Define, document, and QA event structures for new features, campaigns, and experiments; build a robust monetization measurement system to support pricing and migration decisions.
• Analyze user funnels across ads, store, onboarding, in-app usage, purchases, and cancellations to identify drop-offs and growth opportunities.
• Design and monitor A/B experiments and feature launches; validate results and ensure long-term impact tracking.
• Proactively surface insights, hypotheses, and growth opportunities to marketing and product teams; shape quarterly prioritization with impact scenarios to influence roadmap decisions.
• Build forecasting and scenario models for installs, conversions, retention, and revenue.
• Ensure data integrity across tools and pipelines through established QA processes; work with Appsflyer to track attribution and optimize acquisition reporting.

About you:

• 5+ years in growth, product, or marketing analytics in a B2C or SaaS environment, with experience supporting pricing, monetization, or migration initiatives in subscription-based products.
• Strong SQL skills and experience with BigQuery or similar cloud data warehouses (Redshift, Snowflake); proficiency in Tableau and/or Amplitude for dashboards and complex data visualization.
• Experience with Appsflyer or other attribution platforms; familiarity with Python for data analysis and automation is a strong plus.
• Solid understanding of product analytics (funnels, cohorts, retention, event tracking), statistics, A/B testing, and concepts like segmentation, churn, or LTV modeling.
• Proven ability to design self-serve dashboards and act as a strategic thought partner to PM/PMM teams, not just an executor of analytics requests.
• Comfortable working cross-functionally with product, marketing, and engineering teams with a proactive, curious, and coachable mindset.

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

A second hands-on senior engineering role alongside Senior Data Engineer #1, building and maintaining production data pipelines on one cloud platform — typically covering a different workstream or cloud stack within the same data engineering team.

Key Responsibilities:

• Design, build, and maintain scalable ETL/ELT pipelines on AWS or Azure
• Optimize pipeline performance, reliability, and cost-efficiency
• Implement data-quality checks, monitoring, and alerting for production pipelines
• Collaborate with the Data Engineering Lead and Architect on pipeline design and standards
• Support data modeling and schema design together with the Data Modelling Analyst
• Troubleshoot and resolve data pipeline issues in production
• Participate in code reviews and contribute to engineering best practices

Requirements:

• 5+ years of hands-on data engineering experience
• Deep expertise in one cloud platform: AWS (Glue, S3, Redshift, EMR, Lambda, Kinesis) or Azure (Data Factory, Synapse, ADLS, Databricks)
• Strong SQL and Python (or Scala) skills; experience with orchestration tools (Airflow, ADF, etc.)
• Experience with ETL/ELT design, data-quality checks, and performance optimization
• Familiarity with distributed data processing frameworks (Spark)
• Experience operating production data pipelines at scale
• Solid understanding of data warehousing and dimensional modeling concepts

Nice to Have:

• Familiarity with CI/CD and infrastructure-as-code (Terraform)
• Experience with streaming data pipelines (Kafka, Kinesis, Event Hubs)
• Exposure to dbt or similar transformation tooling

This position is open only to candidates currently based in Canada, who have valid authorization to work in Canada. Candidates based in Toronto are highly preferred.

About the Role

We are hiring a Senior Product Manager to own the front half of the delivery process: to make sure work starts with a business goal and a validated problem, not with a design, and that by the time something reaches engineering it is shaped, sequenced, and feasible.

Project

FinTech product built for the restaurant and hospitality space. We integrate with POS and scheduling systems and sit on top of the money flows those systems generate.

We grew fast in startup mode, and it worked as we have a live product, real customers, and real revenue. What we don't yet have is a delivery process that matches the size of what we're building. 

Required Hard Skills

• 5+ years in product management, including at least one product with real technical complexity behind it.
• Prior FinTech experience (payments, payouts, reconciliation, lending, banking, or embedded finance), or direct restaurant/hospitality tech experience (POS, scheduling, workforce management, delivery platforms).
• Demonstrable experience introducing or substantially reshaping a delivery process in a company that had outgrown ad-hoc ways of working. We will ask you to walk us through exactly what you changed, what resistance you hit, and what it measurably improved.
• Strong requirements practice: you can write and review PRDs, user stories, acceptance criteria, and flow documentation, and you know when to hand that off versus do it yourself.
• Experience working with third-party APIs or platform integrations, including the messy parts: partner limitations, versioning, data reconciliation, error handling, validation layer.
• Strong BA skills to act as an owner of the product requirements, including describing and maintaining the product backlog
• Strong product toolkit. We value strong processes over proficiency with any specific tool, but expect broad hands-on experience across modern product and AI tools, with the ability to select and adapt the right toolkit for the job. 

• Fluent English, written and spoken.

   

Required Soft Skills

• Comfort working alongside engineers on architecture and technical debt conversations with enough depth to understand the trade-offs, ask sharp questions, and be trusted in the room.

• Ability to hold a position with a founder-CEO. You'll be asked to change how initiatives currently start, which means disagreeing productively and often.

   

Nice to Have

• Hands-on familiarity with specific POS or scheduling platforms (Toast, Square, Lightspeed, 7shifts, Deputy, or similar).
• Experience with a product that had to earn back reliability and trust after a fast-growth phase.
• Track record building product analytics from a low baseline with instrumentation, funnels, defining the metrics that matter.
• Comfort with BPMN or similar process modeling.
• Multi-tenant SaaS or B2B2C experience.

Key Responsibilities

1. Shape the delivery process end-to-end: 

- Introduce and implement a discovery-to-delivery flow

- Establish where design, engineering, and BA input enter the process, and make technical feasibility a first-class input.

- Define the artifacts and quality bar for each stage of the delivery process.

2. Get the backlog shaped: 

- Break large ambiguous initiatives into slices that can be estimated, built, and released independently.

- Own the roadmap and its sequencing, and keep it honest about capacity and dependencies.

3. Balance new value against the debt

- Build a shared, evidence-based view of where technical debt is costing us delivery speed, reliability, or the ability to ship what's next.

4. Own the integration and domain surface

- Own the product side of our POS and scheduling integrations

- Translate FinTech constraints such as payments, reconciliation, settlement, data handling, compliance into requirements engineering can build against.

- Bring the operational reality of restaurants into product decisions: shift patterns, staff turnover, tips and payouts, peak-hour behavior, tax background, low tolerance for anything that slows down service.

Who this position is not for
This is a build-the-process role, not a run-the-process role. If you need an established framework to operate inside, this will frustrate you. If you've stabilized delivery in a company that outgrew its early habits, you'll recognize the work immediately.

Things you should know before applying:

• The process is genuinely not there yet. You are building it, largely alone, while shipping.
• There is real technical debt. Some of what you want to do will be slower than it should be, and part of your job is making that visible and getting it funded.
• Initiatives currently start closer to solution than problem, and changing that means changing habits at the top of the company. We know this and we're hiring for it - but it will take persistence.

Recruitment Process

• Introductory Call (45 min).
• HR Interview (1 hr).
• Technical Interview (1 hr).

• Founder/Client meeting.

   

We are looking for people who are motivated to learn, take ownership, and grow together with us.

Sound like the right fit? Apply now - let's talk!

Leads a team of data engineers delivering pipelines and platform components across AWS and Azure, balancing hands-on technical work with people leadership. Partners with the Data Architect and business stakeholders to keep the team's roadmap aligned with platform architecture and delivery priorities.

Key Responsibilities:

• Lead and mentor a team of data engineers delivering pipelines across AWS and Azure
• Own technical design and implementation decisions for data pipeline architecture
• Establish and enforce engineering best practices: code quality, testing, CI/CD, documentation
• Plan and prioritize the team's roadmap in collaboration with architecture and business stakeholders
• Troubleshoot and resolve complex data pipeline and platform issues
• Drive adoption of orchestration, monitoring, and data-quality tooling
• Partner with the Data Architect to keep delivered pipelines aligned with platform architecture

Requirements:

• 7+ years of data engineering experience, including 2+ years in a technical leadership role
• Hands-on expertise with both AWS (Glue, EMR, Redshift, Lambda, Kinesis) and Azure (Data Factory, Synapse, Databricks)
• Strong background in pipeline architecture, orchestration (Airflow/ADF), and CI/CD for data
• Experience mentoring engineers and setting technical best practices across a team
• Solid SQL and Python/Scala skills, with experience in distributed data processing (Spark)
• Experience with data quality, testing, and monitoring frameworks
• Strong communication and planning skills; comfortable working directly with stakeholders

Nice to Have:

• Experience with dbt or similar transformation frameworks
• Familiarity with infrastructure-as-code (Terraform, CloudFormation, Bicep)
• Prior experience in a consulting or client-facing delivery environment

We are looking for an Account Manager to build and develop long-term relationships with mid-size and growing client accounts and contribute to revenue growth.

Responsibilities:

• Build and maintain strong, long-term relationships with assigned clients.
• Identify client needs and support upsell and cross-sell initiatives.
• Ensure smooth service delivery in close cooperation with engineering teams.
• Monitor account health, client satisfaction, and operational performance.
• Proactively identify risks and escalate them when necessary.
• Conduct regular check-ins and performance review meetings with clients.
• Support commercial discussions and contract renewal processes.
• Contribute to revenue growth through account development initiatives.
• Identify client needs and support upsell and cross-sell initiatives.

Requirements:

• 2+ years of experience in Account Management IT industry (preferrably outsource).
• Proven experience in managing commercial conversations and supporting upsell initiatives.
• Strong communication and relationship-building skills.
• Ability to understand client business needs and translate them into clear, actionable requests for delivery teams.
• Experience working with cross-functional teams (delivery, finance, recruitment).
• Strong problem-solving skills and a client-oriented mindset.
• English level: Upper-Intermediate or higher.
  
  What you’ll get:
• Flat hierarchies and short decision paths, openness to new ideas.
• Flexible working schedule.
• Reimbursement for professional certification.
• Annual paid vacation — 18 working days.
• Paid sick leave — 10 working days.
• English classes.
• IT club card — applicable to the Lviv region.
• Sport classes compensation.
• Comfortable office locations or remote work.
   

Hiring Process:

• HR Interview
• Test task
• Interview with AM Team Lead
• Interview with Head of Delivery

We are looking for a trainee who is obsessed with the intersection of Design and Technology. We need a self-motivated person who wants to redefine the design process by using AI to build high-utility interfaces for internal automations, custom software, and complex business tools.

You shouldn't fear that AI will take your job; you should be the one who uses AI to do the work of three people. You will learn to design not just "pretty screens," but functional systems that solve real business problems in finance, HR, and operations.

We do not expect you to know all of that from day one, but you will learn a lot. Expect to contribute to real company needs from the first month. You will work closely with an experienced UX/UI designer. One of your goals will be to help offload part of her workload, so she is interested in transferring a lot of knowledge to you.

Your Design & AI Stack

— AI-Native Workflow: Integrating Claude, Stitch and other similar tools for rapid ideation and asset generation.
— Technical Context: You will use Claude Code and Storybook to understand and tweak the front-end (HTML/CSS logic) so your designs are developer-ready.
— Figma: Our secondary canvas for style exploration.

Requirements for the candidateMust have

— AI-Native Mindset. You already use AI in your daily life and are eager to master "Prompt Engineering" for design.
— Technical Savvy. You understand the logic of web interfaces (DOM, styles, components). You know that a design is only good if it can be built.
— Design Fundamentals. A strong eye for typography, grids, hierarchy, and whitespace. You can distinguish between a "hallucinated" AI layout and a functional UI.
— High Research Ability. You can "Google" or "Prompt" your way out of any technical roadblock.
— English. You are comfortable watching a 20-minute technical tutorial in English and applying the knowledge immediately.

Will be a plus

— Experience with Claude Code, Stitch, or Cursor.
— Basic knowledge of CSS/HTML or how components work in React/Tailwind.

We are looking for a long-term partner, not just a temporary intern.

We value people who are smart, clever, and love what they do. If you are ready to learn faster than everyone else, we want to meet you.
 

AI Delivery Engineer  —  Agent Tooling & Code Generation

Builds and ships production-grade AI agent tooling and code-generation solutions, working closely with engineering and product teams to embed AI agents into the delivery lifecycle — from prototyping through reliable, monitored production rollout.

Key Responsibilities:

• Design, build, and maintain AI agent tooling that automates engineering and business workflows
• Develop and refine code-generation pipelines and developer copilots
• Integrate LLM APIs and agent-orchestration frameworks into production systems
• Build and maintain RAG pipelines, vector stores, and prompt-engineering workflows
• Identify high-value automation opportunities together with engineering and product teams
• Monitor, evaluate, and improve agent performance, reliability, and safety in production
• Document tooling and support internal teams adopting AI agents

Requirements:

• 4+ years of software engineering experience, with recent focus on applied AI/LLM systems
• Hands-on experience building LLM-based agents or agent-orchestration frameworks (e.g., LangChain, LangGraph, AutoGen, or custom pipelines)
• Experience with code-generation tooling, developer copilots, or AI-assisted development workflows
• Strong Python skills (TypeScript/JS a plus) for building agent tooling and integrations
• Experience with LLM APIs (OpenAI, Anthropic, etc.), RAG pipelines, and vector databases
• Proven ability to take AI prototypes from concept to reliable, production-grade delivery
• Understanding of prompt engineering, evaluation, and guardrails for LLM-based systems

Nice to Have:

• Experience deploying agentic frameworks in enterprise settings
• Familiarity with MLOps/LLMOps practices
• Contributions to open-source AI tooling

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets. We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.
 

Scale faster. Grow smarter.
 

We are currently looking for a Product Marketing Manager (Funnels & Email Automation) who will own the development and optimization of web funnels and lifecycle communication. This role focuses on improving conversion rates, scaling experimentation, and building high-performing growth systems for our digital products across international markets.
 

Key Responsibilities

• Own and optimize end-to-end web funnels (quiz → onboarding → paywall → activation).
• Analyze user behavior and identify conversion bottlenecks across the funnel.
• Design and run A/B tests and growth experiments to improve key funnel metrics.
• Launch and scale multiple funnel experiments weekly across different markets.
• Build and optimize lifecycle email flows including onboarding, activation, retention, and reactivation.
• Work with product analytics tools to track performance and identify growth opportunities.
• Collaborate closely with product, engineering, design, performance marketing, and creative teams.
• Ensure strong alignment between ad messaging, landing pages, and product experience.
• Conduct user and market research to better understand user motivations and behavior.
• Monitor and report on key performance metrics such as CPA, conversion rate (CR), and predicted lifetime value (pLTV).
   

Requirements

• 3+ years of experience in Product Marketing, Growth Marketing, Lifecycle Marketing, or similar B2C roles.
• Proven experience building and optimizing web funnels for digital products.
• Demonstrated success improving conversion metrics through experimentation and A/B testing.
• Strong analytical mindset and ability to work with funnel metrics and user behavior data.
• Hands-on experience with email marketing and lifecycle automation (flows, segmentation, triggers).
• Experience with product analytics tools such as Google Analytics, Looker Studio, Amplitude, PostHog, or similar platforms.
• Good understanding of payment infrastructure and web funnel setups.
• Strong collaboration skills and ability to work in cross-functional teams.
• Upper-Intermediate English or higher.
   

Nice to Have

• Experience working with international markets (US, EU, UK, LATAM).
• Background in companies with a strong performance marketing culture.
• Experience with subscription-based digital products.
• Familiarity with EdTech, AI-driven products, or lifestyle apps.
   

What We Offer

• Remote work
• Competitive compensation
• Flexible working hours (start between 9:00–11:00 CET)
• All necessary equipment
• Paid vacation and sick leave
• Educational support (certifications, courses, and training reimbursement)
• Company events and internal knowledge-sharing initiatives
• Transparent communication and an open feedback culture.

SBC Performanceis a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. We hold leading positions on TikTok, Meta, and Google.

Our team consists of over 200 specialists across the Czech Republic, Poland, and other countries. We build a dynamic culture driven by speed, analytics, and results.

We’re currently looking for a strong Senior User Acquisition Manager to scale paid acquisition and drive business growth through data-driven decisions.
 

Key Responsibilities

• Be responsible for the entire marketing analytics cycle—from raw data to decision-making.
• Build and scale data flows for effective marketing across all paid channels.
• Be responsible for marketing dashboards with detailed breakdowns by ad creatives and traffic sources to track and optimize LTV, CAC, ROAS, and conversions in the sales funnel.
• Develop and automate LTV models, cohort analysis, and revenue attribution across all channels.
• Work closely with the marketing team to optimize budget allocation, scaling strategies, and channel performance.
• Support and evaluate marketing experiments (creatives, funnels, audiences, A/B tests).
• Ensure accurate attribution and data consistency across all marketing and product touchpoints.
   

Requirements

• 3+ years of experience with META Ads for B2C SaaS products (hands-on experience with Google Ads and TikTok Ads is a plus).
• A proven track record of managing advertising budgets (starting at $500,000/month).
• You seek to validate hypotheses with data and always track metrics for campaigns.
• You value a non-standard approach, especially when it comes to testing and interesting case studies.
• Initiative and a desire to quickly grow into a people manager role;
• intermediate English (B1+).
   

Nice to have

• Experience with apps, W2A/W2W.
   

What We Offer

• Remote work
• Competitive compensation
• Flexible working hours (start between 9:00–11:00 CET)
• All necessary equipment
• Paid vacation and sick leave
• Educational support: reimbursement for certifications, courses, and training
• Company events and internal knowledge-sharing activities
• Transparent communication and an open feedback culture.

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

🔴 about the company
highkick is a fresh AI startup in the data analytics niche. Our product helps B2B teams get instant reports and insights from their data using simple, plain-English queries.

🔴 the role

We have just launched and are looking for our first, highly autonomous BDM to drive our sales worldwide.

🔴 what you will be working on

• Monitor, analyze, and improve key performance metrics, continuously adjusting sales approaches for better results.
• Actively identify, reach out to, and engage new prospects via LinkedIn, industry communities, and relevant online channels.
• Act as a company ambassador at major industry conferences, expos, and networking events to drive visibility and generate quality leads.
• Maintain full transparency and control of the sales funnel using CRM systems and reporting tools.
• Analyze competitors and market trends to uncover growth opportunities and sharpen the company’s market positioning.

🔴 your background

• English proficiency at B2+ level or higher.
• 2+ years of experience in Sales.
• Proven track record of collaborating with C-level executives.
• Readiness to represent the company at international events to strengthen market presence and foster strategic partnerships.

🔴 about the company
smartyAds is a product IT company in the AdTech industry.
They specialize in programmatic advertising
and develop their own ecosystem of products: SSP, DSP, and AdExchange.
The platform is connected to more than 200 SSPs and DSPs worldwide.

Their largest and most established product is AdExchange.
DSP is currently growing very fast and has become a real rising star for us. 
SSP is currently the smallest direction, but they are now actively relaunching and scaling it.
 

They are a relatively small but very dynamic company with around 50 people on the team. Most of the team is Ukrainian, though they already have some international colleagues as well (for example, Ramiro from Latin America).

All products are proprietary in-house developments.
The company works exclusively with mainstream traffic and operate in white hat niches
globally: USA, LATAM, Europe, and other markets.

🔴 the role
we’re looking for a PR Manager. The goal is to own the full communications cycle: from developing a PR strategy to working with the media, building the personal brands of top management, and supporting Sales through PR and ABM activities. This is a role with significant influence on the company’s positioning in the global market.

🔴 what you will be working on

• develop and implement the company’s PR strategy for the global market;
• develop the CEO’s and CPO’s personal brands on LinkedIn and organize interviews, podcasts, and speaking opportunities;
• build relationships with media and journalists, secure publications, awards, and strengthen the company’s brand reputation;
• including pitching company representatives as speakers at industry events;
  identify and build partnerships with relevant industry associations and organizations (e.g. IAB Tech Lab, TAG);
• prepare presentations, speeches, and key messaging for executives;
  support the Sales team through PR, content, and ABM initiatives.
   

🔴 your background

• 2+ years of experience in PR within B2B Tech;
• experience working with international markets;
• experience developing personal brands for C-level executives;
• experience organizing conferences, speaking engagements, and webinars;
• experience writing articles for Tier 1 media outlets;
• experience with LinkedIn thought leadership;
• english proficiency: Upper-Intermediate+ spoken, C1+ written;
• experience launching PR campaigns with measurable results;
• understanding of ABM or experience working closely with Sales teams.
   

🔴 what we offer:

• fully remote work within Ukraine or the EU,
  with optional office access in Kyiv or Lviv;
• work with international clients and well-known brands across global markets;
• paid vacation and sick leaves, covered medical insurance;
• hands-on experience with large-scale programmatic products
  and cutting-edge advertising technologies;
• participation in team building activities, corporate parties with colleagues beyond work.
   

Let`s talk.

Engagement: Freelance / contract only 

Workload: Depends on the project — typically 2–6 months per engagement, often with follow-on work

About the role

A growing part of our pipeline isn't websites — it's products. Clients come to us with a working prototype (often AI-generated), a locked UX and a launch date, and need someone to take it to production: web apps, mobile apps, multi-tenant platforms, admin panels, AI-assisted features.

You'll be the engineering counterpart to our design team on these projects — scoping, architecting, building and shipping.

What you'll do

• Take products from prototype/MVP to production: two-sided platforms, patient and provider portals, marketplaces, membership platforms
• Build backends: REST/GraphQL APIs, auth and roles, multi-tenancy, payments and subscriptions, file and document storage, notifications
• Build admin and CRM panels: user management, analytics, GDPR data deletion, crash reporting, invoicing
• Integrate third-party systems: hardware and device APIs and webhooks, payment providers, CRMs, analytics warehouses (Snowflake, Tableau)
• Build AI features into products: LLM APIs, assistants scoped to product data, orchestration, guardrails
• Debug and harden inherited codebases — several clients arrive with API and webhook bugs from previous contractors or vibe-coded prototypes
• Ship cross-platform mobile apps and handle App Store and Google Play submission

• Scope work and produce hours-based estimates with a breakdown by phase and risk

   

Must-have

• 5+ years full-stack, with production ownership rather than just feature work
• Backend: Node.js/TypeScript or Python — APIs, auth, background jobs, webhooks
• Frontend: React (Next.js a plus)
• Databases: relational schema design, PostgreSQL or similar. Supabase or Firebase welcome
• Payments and subscriptions in production (Stripe or equivalent)
• Deployment and infra basics: CI/CD, environments, monitoring, logging
• At least one product taken from zero to live users
• AI as a core part of your toolkit — in two directions. First, how you build: Claude Code (or equivalent agentic tooling) for scaffolding services, refactoring, test generation, and rapidly assembling working prototypes to pressure-test an architecture before committing to it. Second, what you build: hands-on experience integrating LLM APIs into a product — prompt design, structured output, tool use, evaluation, cost and latency control. You should also be able to audit an AI-generated codebase and honestly assess what's salvageable, since a growing share of our clients arrive with exactly that.
• English B2 or higher — you'll present the technical approach on client calls

• Ability to break a brief into a phased estimate with hours and risks

   

Nice to have

• Cross-platform mobile: React Native or Flutter, plus store submission experience
• Compliance-adjacent work: HIPAA, GDPR, SOC2 prep — we have healthtech and fintech leads
• Real-time features: WebSockets, LiveKit, streaming
• Data and analytics integrations: Snowflake, Tableau, event pipelines

• Web3: smart contract integration, wallet auth

   

Soft requirements

• You give honest estimates and flag when a client's budget doesn't match the scope — plenty of our leads arrive with a 250-hour budget for a 500-hour product
• Comfortable talking to non-technical founders and translating business logic into architecture

• You can run technical discovery: ask the right questions, produce a scoped plan

   

Application

Send 2 products you took to production with your role and the stack, an example of AI tooling you've used in your build process or shipped into a product, your rate and preferred engagement model.