Jobs at Djinni

Are you ready to rock the IGaming world together?
Grab your opportunity to work with a multi-country product company of ambitious Industry innovators with regional reach and years of successful operation. Join our in-house Acquisitions & Affiliate Marketing team for international Curacao-licensed B2C projects with our software solution.

As an Affiliate Marketing Manager, you will:

• Manage effective revenue growth through affiliate channels, ensure solid support and transparent communication with all affiliates & partners;
• Monitor and analyze affiliate performance based on standards KPIs such as CR, Inst2Reg, Reg2Dep, Click2Reg, Click2DEP;
• Identify and onboard new affiliates to expand the partner network, negotiate terms, and finalize partnership agreements;
• Plan and execute marketing campaigns in collaboration with affiliates to effectively promote brands;
• Manage the affiliate marketing budget efficiently, maximizing ROI and controlling costs;
• Represent the company at iGaming events, and stay updated on industry trends, competitor activity, and market changes.

Requirements:

• 2+ years of experience in Affiliates & online marketing with a strong network of contacts;
• Experience on Tier-1 geos with different sources;
• Solid sales and negotiation skills aimed at tangible results;
• Ability to adapt to new markets quickly, comfortable dealing with fast-paced environments and ambiguity;
• Business proficient English is a must.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels way, attending top industry events and conferences, and international workshops at our competence centers.

Don't delay! Send your CV right now and join our highly professional and ambitious team

We’re Hiring: Customer Support Agent

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.

Experience:

• 1+ years of experience in Customer Support.
• English B2+ level.

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

Our customer is a global science and technology company operating across Healthcare, Life Science, and Electronics industries. The organization develops enterprise-grade solutions used worldwide and invests heavily in modern cloud-native technologies, platform engineering, and identity management initiatives.

Project

You will join a Global Identity & Access Management team working on a new self-hosted SCIM platform. The project focuses on building scalable identity provisioning and integration solutions within complex enterprise environments.

The role combines backend engineering, Kubernetes-based deployments, and platform engineering practices. You will collaborate with experienced software and DevOps engineers to design, develop, and evolve modern IAM services and integrations.

Requirements

• 5+ years of professional software development experience
• Strong hands-on experience with Go (Golang)
• Experience developing and supporting Kubernetes-based applications
• Strong understanding of cloud-native and containerized environments
• Experience working in enterprise systems with multiple integrations
• Understanding of deployment and operational best practices
• Upper-Intermediate or higher level of English

WILL BE A PLUS

• Experience with Infrastructure as Code and GitOps approaches
• Hands-on experience with Terraform, CDK8s, CDKTF, or similar tools
• Experience with Java and/or Groovy
• Experience with CI/CD pipelines and automation
• Familiarity with automated testing frameworks and practices
• Understanding of platform engineering concepts and architectures

IAM Experience

• Understanding of SCIM protocol and user provisioning concepts
• Experience with Identity & Access Management solutions
• Hands-on experience with MidPoint will be an advantage
• Familiarity with Identity Governance & Administration concepts
• Experience with identity providers, federation, and role management
• Knowledge of Active Directory, Entra ID, or similar directory services

Personal Profile

• Ability to work independently and proactively
• Strong communication and collaboration skills
• Ability to present ideas, recommendations, and technical solutions clearly
• Team-oriented mindset

• Strong problem-solving skills

   

  Responsibilities

• Design, develop, and maintain backend services using Go
• Contribute to the development of a self-hosted SCIM solution
• Deploy and support applications running in Kubernetes environments
• Participate in architecture and technical design discussions
• Collaborate with platform engineering and DevOps teams
• Implement integrations with IAM and directory services
• Support CI/CD and automation initiatives
• Contribute to cloud-native engineering best practices
• Troubleshoot and optimize platform performance and reliability

ABOUT THE COMPANY

We are a fast-growing international iGaming company operating in the South African market. Following a successful launch phase, the business is now entering a new stage of growth and scaling.

Our product portfolio includes both mass-market and premium betting brands, with a strong focus on customer acquisition, retention, and customer lifetime value. We are building a high-performance team that combines operational excellence, entrepreneurial mindset, and deep market expertise.
 

As part of our next growth stage, we are looking for an experienced Head of Retention with potential to grow as CMO, to take full ownership of CRM and customer lifecycle strategy, helping us maximize player engagement, retention, and long-term revenue.
 

ABOUT THE ROLE

We are looking for a Head of Retention (CRM) to own and scale our entire retention function.

This is a highly strategic yet hands-on leadership role responsible for building a world-class CRM organization across multiple betting brands. You will define the retention strategy, optimize the customer lifecycle, lead CRM operations, and drive measurable improvements across engagement, reactivation, loyalty, and customer lifetime value.

You will work closely with the CEO, Product, Affiliate, Marketing, CRM teams to ensure every customer interaction is personalized, automated, data-driven, and commercially effective.

This role is ideal for someone who has built or significantly scaled CRM and retention functions within an iGaming or Betting business.
 

GOALS FOR THE FIRST 90 DAYS

• Conduct a full audit of current marketing operations, team structure, channels, and performance

• Ensure continuity of ongoing marketing initiatives while identifying improvement opportunities

• Evaluate existing marketing processes and implement quick wins

• Assess team capabilities and identify hiring needs

• Build a roadmap for marketing optimization and future scaling

• Establish clear KPIs and reporting frameworks across all marketing functions

• Develop a strategic growth plan aligned with business objectives
 

WHAT YOU WILL DO

• Own and execute the overall marketing strategy across all acquisition and retention channels

• Lead CRM, Affiliate Marketing, Organic Marketing, Social Media, Digital Marketing, and Brand Marketing initiatives

• Build, manage, mentor, and scale the marketing team

• Develop marketing processes, reporting structures, and operational frameworks

• Analyze channel performance and allocate budgets based on ROI and business impact

• Identify growth opportunities and launch new acquisition initiatives

• Improve customer acquisition, retention, and lifetime value metrics

• Work closely with Product, Operations, and Executive teams to support business growth

• Drive marketing innovation, testing, experimentation, and optimization

• Ensure compliance with local regulatory and licensing requirements

• Provide regular reporting, insights, and recommendations to senior leadership

• Act as a key stakeholder in strategic business decisions

WHAT WE ARE LOOKING FOR

• 5+ years of experience in iGaming, Betting (CRM/Retention experience will be a plus)
• 3+ years in a leadership position managing multiple marketing functions
• Strong understanding of player lifecycle management and behavioral segmentation.
• Experience managing multi-channel CRM communications (Email, SMS, Push, WhatsApp, In-App).
• Proven experience designing automated customer journeys and lifecycle campaigns.
• Strong knowledge of loyalty programs, bonus mechanics, VIP lifecycle, and player engagement strategies.
• Deep understanding of retention KPIs, customer analytics, cohort analysis, and LTV optimization.
• Experience working with CRM and marketing automation platforms.
• Strong analytical mindset with the ability to translate data into commercial decisions.
• Experience collaborating with BI, Product, and Commercial teams.
• Comfortable working in fast-paced startup or scale-up environments.
• Strong leadership, communication, and stakeholder management skills.
• B2+ English.
   

NICE TO HAVE

• Experience in the South African betting market.
• Experience with licensed sportsbook and casino operators.
• Experience building CRM teams from scratch.
• Experience launching or scaling CRM operations across multiple brands.
• Experience with predictive analytics, personalization, AI-driven CRM, or recommendation engines.
• Experience working with VIP programs and high-value player retention.
   

WHY JOIN US

• Own the entire Retention and CRM function for a fast-growing betting business.
• Direct collaboration with founders and executive leadership.
• High level of ownership and decision-making authority.
• Opportunity to build your own CRM strategy, team, and processes.
• Fully remote work environment.
• Fast-growing company with ambitious expansion plans.
• Competitive compensation package.
• Performance-based bonus opportunities.
• Dynamic startup culture with significant growth potential.
• Make a measurable impact on customer growth, engagement, and revenue.

WHO WE ARE

We are Edge Solutions Lab, a team of engineers with a strong background in product development of edge solutions and data platforms. Our legacy is grounded in the successful execution of the Hivecell product. We're committed to helping companies implement their product strategies and turn data into real, measurable value.

WHO WE ARE LOOKING FOR
 

We are looking for a capable BIM Modeler to support large-scale residential developments across the MENA region. The role blends two streams of work: production design documentation — translating design intent into accurate, well-coordinated Revit models and drawing sets — and building-model work, converting as-built documentation into clean, structured models that feed the operational systems our teams and residents rely on.

This is a hands-on role with a modern edge: beyond modeling, you'll help develop AI-assisted workflows so modeling and documentation work scales without scaling headcount. We value people who have pushed AI tools on real CAD/BIM problems — hit walls, iterated, and figured out what works.

You will work from the Lviv office in real-time collaboration with design, engineering, and delivery teams in Saudi Arabia and the US. Lviv is one hour behind KSA, so full working-hours overlap with the MENA team is expected daily.

KEY RESPONSIBILITIES
 

• Produce and maintain accurate, coordinated BIM models and drawing sets (plans, sections, details, schedules) for residential projects in the MENA region
• Convert incoming documentation — PDF, DWG, scans, partial models — into clean, structured Revit models with reliable IFC export, maintaining stable element identifiers and consistent attribution across export cycles
• Keep building models in sync with physical reality as properties are onboarded, renovated, and reconfigured — coordinating with design and onboarding teams to capture changes on the ground
• Integrate FF&E and material specifications into models and drawing sets, ensuring items are correctly coded and tagged
• Coordinate interior and architectural elements with structural and MEP disciplines to keep designs clash-free
• Maintain families, templates, and modeling standards; keep model data clean, consistently structured, and correctly attributed — including curation of models used in automated and ML pipelines
• Extend the model catalog beyond buildings: furniture, FF&E families, and interior layouts, kept consistent with the company SKU and coding conventions
• Ensure drawings comply with applicable local building codes and internal design standards
• Apply and help develop AI-assisted workflows and scripts that speed up repetitive modeling and documentation tasks
• Contribute to quality standards and observability tooling so model correctness can be verified programmatically
• Document workflows and standards, and share knowledge with colleagues so modeling expertise is durable rather than person-dependent
   

WHAT YOU BRING ALONG
 

• Bachelor's degree or diploma in Architecture, Architectural Technology, Engineering, or a related field
• 2–5 years of experience in a professional architecture or engineering organization
• Strong command of Revit — parametric modeling, families, detailing, and dimensioning — plus a working understanding of IFC as an exchange format
• Confident reading and interpreting construction documentation: plans, sections, details, shop drawings, specifications
• Disciplined approach to model attribution and identifier stability: consistent element parameters and stable IDs (e.g., IFC GUIDs) preserved across edits and re-exports, so downstream systems that consume the model survive re-imports without data loss or duplication
• Hands-on experience using AI agents or LLM tooling on CAD/BIM tasks — or a demonstrated track record of persistent, hands-on experimentation in that direction
• Familiarity with document management and revision control processes (Autodesk Construction Cloud / BIM 360 a plus)
• A strong communicator who can work fluidly across design, engineering, and operations teams
• Working proficiency in English for daily real-time collaboration with international teams
• Availability for full working-hours overlap with GMT+3 (Saudi Arabia)

WILL BE A PLUS

• Scripting experience: Python (Revit API / pyRevit / Dynamo) or TypeScript
• ArchiCAD, Rhino/Grasshopper, Navisworks, or Bluebeam experience
• Experience with high-end residential, multifamily, or hospitality projects
• Familiarity with Middle East building codes and delivery standards
• Experience with data pipelines or ML data-preparation workflows
• Software development experience
• Prior experience in a lean or early-stage environment
   

We are looking for a Senior Media Buyer with proven experience managing high daily budgets, ideally in competitive or restricted verticals (finance, trading, crypto, lead gen).

You should be comfortable scaling campaigns, testing creatives rapidly and navigating account instability or restrictions when needed.

Responsibilities

• Plan, launch, and optimize high-budget Meta (Facebook & Instagram) campaigns
• Scale campaigns from testing phase to $5K–$10K+ daily spend
• Build and manage campaign structures (CBO, ABO, scaling strategies)
• Continuously test creatives (hooks, angles, UGC, formats)
• Monitor and optimize performance (CPM, CTR, CPA, ROAS, LTV)
• Identify and solve performance drops (creative fatigue, audience saturation, etc.)

Requirements

• Proven experience managing daily ad on Meta
• Strong track record of scaling profitable campaigns
• Experience in finance, trading, crypto or lead generation is a strong plus
• Deep understanding of performance metrics and optimization workflows
• Ability to break down performance issues (CPM / CTR / CVR) and act fast
• Hands-on experience with creative testing and iteration

About the project
 

We're looking for designers who think strategically, communicate confidently with clients, and contribute beyond visual execution. This role is expected to grow into a leadership position over time.

The successful candidate is passionate about delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

For this role, it's essential to have experience in the ecommerce domain and strong communication skills in English. This includes gathering requirements and suggesting improvements during calls with clients.
 

Requirements

• 5+ years of commercial experience as a UI/UX Designer
• Minimum 3 years of recent hands-on experience designing ecommerce websites and digital products
• Proven experience designing and improving ecommerce experiences that drive business results
• Strong portfolio showcasing UX thinking, UI craft, and business impact
• Portfolio must include at least 4 ecommerce case studies
• Experience with brand design, visual identity systems, and translating brand strategy into digital experiences
• Ability to define and apply visual direction, color systems, and tone of voice based on client goals and target audience
• Upper-Intermediate English (B2+) or higher with confidence communicating directly with clients
• Strong communication and presentation skills with the ability to explain and defend design decisions
• Active daily use of AI tools to improve speed, research, ideation, workflows, and execution
• Curious about AI, emerging technologies, and continuous self-development
• Ability to work independently, prioritize tasks, and take ownership
• Proficiency in Figma and other modern design tools

• Strong understanding of:

  - UX/UI principles

  - interaction design

  - responsive design

  - usability standards

  - design systems

  - user-centered design

  - branding fundamentals

• Ability to create user flows, wireframes, prototypes, and high-fidelity UI
• Experience collaborating closely with developers, PMs, stakeholders, and clients 

Personal skill set

• Strong communication and interpersonal skills
• Confident in client-facing conversations and presentations
• Strategic thinker, not just execution-focused
• Able to challenge ideas constructively and stand ground professionally
• Detail-oriented with strong critical thinking skills
• Strong ownership and accountability mindset
• Team player with leadership potential
• Comfortable in fast-paced environments with shifting priorities
• Ability to connect business goals, brand strategy, and user experience into cohesive solutions

Responsibilities

Internal website:

• Working with the marketing team on DigitalSuits branding and website design.
• Adhering to style standards on fonts, colors, and images.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for digital assets.
• Testing UI elements such as CTAs, banners, page layouts, and page designs for landing pages.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Create original graphic designs (e.g. images and tables)
• Keep abreast of competitor products and industry trends.

Ecommerce design:

• Lead UX/UI design for ecommerce websites and digital products, with a focus on optimizing shopping experiences and driving measurable business results
• Develop comprehensive user flows, wireframes, prototypes, and high-fidelity UI designs that align with user needs and client goals
• Map end-to-end customer journeys, identify pain points, and design solutions that improve conversion and usability
• Apply responsive design principles and ensure all deliverables meet usability and accessibility standards
• Identify and troubleshoot UX/UI issues across web and mobile surfaces 

Brand & visual direction:

• Translate brand strategy and visual identity into cohesive digital experiences
• Define and apply color systems, typography, and tone of voice based on client goals and target audience
• Maintain visual consistency across products and platforms, contributing to or owning design systems

Client & stakeholder collaboration:

• Communicate directly with clients to gather requirements, present design decisions, and defend solutions with clarity and confidence
• Facilitate design reviews and align stakeholders around UX direction and visual strategy
• Translate business goals into user-centered design solutions and articulate the reasoning behind design choices 

Cross-functional collaboration:

• Work closely with PMs, developers, and business stakeholders throughout the full project lifecycle
• Collaborate with development teams to ensure implementation meets design intent and usability standards
• Provide design guidance and feedback within the team; support junior designers when applicable 

Process & growth:

• Actively use AI tools to accelerate research, ideation, workflow efficiency, and execution
• Stay current on ecommerce trends, emerging design tools, and evolving best practices
• Iterate on designs based on feedback, data, and usability findings
• Take ownership of tasks, manage priorities independently, and contribute to continuous team improvement

Nice to have

• Shopify experience
• Experience with A/B testing and usability testing
• Motion design or animation skills
• Video production experience
• Experience mentoring or leading designers

We are an international developer of IT products for medicine and related services. Our products are used by more than 5,000 doctors and more than 1,000 clinics in Europe.

The goal is to attract the largest possible audience to the main projects - clinics and doctors up to 3 million. As well as expanding unique traffic to 10 million per day until 2025. We are looking for AI Engineer / AI Architect with deep knowledge of Fundamental Mathematics, Probability Theory and Bayesian Statistics, Graph Algorithms, Mathematics of Transformers, Hybrid AI Approaches, Uncertainty Assessment.

Must-have skills are:
1. ML and Data Science (Core):
- Expert in NLP & LLM: Deep understanding of Transformers architecture (BERT, RoBERTa, GPT, T5, Llama/Mistral). Experience with Large Language Models (LLM) – not prompt engineering, but fine-tuning (PEFT, LoRA) of open-source models on specific datasets.
- RAG (Retrieval-Augmented Generation): Experience building RAG systems is required. The AI ​​must be able to search for information in different data sources.
- Named Entity Recognition (NER) & Information Extraction: Ability to extract specific entities from unstructured text.
- Tabular Data & Classic ML: Confident use of classical algorithms (XGBoost, CatBoost, LightGBM) for analyzing structured data and building probability scoring models.
- Frameworks: PyTorch (preferred) or TensorFlow/Keras. Proficiency in HuggingFace, Scikit-learn, Pandas, and NumPy.

2. MLOps:
- Experience wrapping models in APIs (FastAPI, Flask) with minimal latency. 

- Docker knowledge and experience working with local GPU instances are required.
- Experience working with vector databases (Pinecone, Milvus, Qdrant, ChromaDB) for quickly searching for similar cases or working with knowledge bases.

- ML Pipelines: Experience building model training and retraining pipelines (Airflow, MLflow, DVC).

3. MedTech and Security:
- Practical working experience with sensitive personal data and GDPR/DSGVO requirements.

- It is important to be able to deploy and optimize local models (Llama 3, Mistral, Mixtral) within a closed company environment to ensure data privacy.
- Skills in quantization and distillation of models to speed up work without significant loss of quality.

Nice-to-have skills:
- Experience working specifically with medical data (EHR, EMR; HL7, FHIR, ICD-10/11 standards). 

- Knowledge of Interpretability/Explainable AI (XAI) methods. The end user should understand why the AI ​​suggested a particular option (SHAP, LIME).

- Experience with multimodal models.

What we offer:
- Paid holiday for 28 working days.
- Transparent incentive system.

Working with us means:
- Unique technological and innovative projects.
- Gaining experience in modern western world practices in security, scalable architecture, etc.
- In-depth knowledge of telemedicine.
- Working with Big data, high load, distributed computing and data buses.
- Socially important projects.
- Opportunity to influence both technology and product solutions.
- Profitability and stability of a large European company.

The Mission
Are you a cloud architect who finds beauty in a perfectly orchestrated pipeline? Do you believe that “manual” is a four-letter word? We are looking for a Senior SRE specialized in BI Ecosystems to join our mission-critical Infrastructure team.
In this role, you won’t just “maintain” systems; you will be the master weaver connecting our advanced Data Analytics tools with a rock-solid, automated GCP/AWS backbone. You will bridge the gap between traditional Business Intelligence and modern Cloud Engineering, ensuring our data flows are fast, our visualizations are seamless, and our infrastructure is invisible.

What You Will Do
1. Master the Orchestration (GCP & GKE)
You will take full ownership of our Google Kubernetes Engine (GKE) clusters. This isn’t just
about pods and services; you’ll manage advanced networking (VPC Service Controls, Shared VPC) and high-availability node configurations to ensure our data platforms never skip a beat.
2. Advance Data Architectures (Lakehouse)
You will design and support a unified Data Lakehouse architecture by integrating BigQuery and Cloud Storage. Your mission is to break down silos, ensuring that our raw data and analytical models coexist in a single, high-performance ecosystem. You will implement robust governance and security policies that ensure data quality and accessibility, providing a “single source of truth” that is both scalable and cost-effective
3. Evangelize Infrastructure as Code (IaC)
Our goal is 100% immutability. You will use Terraform to automate the entire lifecycle of our
GCP resources—from Compute Engine and Cloud Run to Cloud SQL—ensuring consistency
across Dev, Staging, and Production.
4. Empower DataViz Excellence
You will be the enabler for our Data Analysts. You’ll deploy, optimize, and scale Qlik Sense,
Tableau, or Similars environments on GCP, handling everything from SSO/IAM authentication to high-performance connectivity with our backend data sources.
5. Hybrid Cloud & Legacy Modernization
Complexity is our playground. You will manage critical AWS resources (EC2, S3) and ensure
seamless interoperability with GCP. Simultaneously, you will lead the charge in migrating legacy monolithic systems into modern, microservices-based architectures.
6. Data Engineering Collaboration
Working side-by-side with Data Engineers, you’ll help build and maintain robust pipelines using Cloud Dataflow, Cloud Composer (Airflow), and BigQuery. You ensure that the “plumbing” of our data world is leak-proof and high-performing.
7. Reliability, Security & FinOps
● CI/CD: Design sophisticated pipelines (GitLab CI/GitHub Actions) integrating DevSecOps best practices.
● Observability: Implement deep monitoring using Google Cloud Operations Suite and Grafana.
● FinOps: Be the guardian of our budget, identifying and eliminating cloud waste through
smart optimization.

Who You Are (Requirements)
● Cloud Expert: Proven experience managing complex environments in Google Cloud Platform (GCP) and AWS.
● Data Architect: Deep understanding of Data Lakehouse models and governance.
● Kubernetes Pro: Deep knowledge of GKE, including advanced networking and security policies.
● Terraform Ninja: Ability to write modular, scalable, and secure IaC.
● BI Infrastructure Savvy: Experience deploying and tuning enterprise visualization tools (Tableau, Qlik, or Power BI).
● Automation Mindset: Strong scripting skills (Python, Bash, or Go) and mastery of CI/CD engines.
● Data-Driven: Familiarity with Big Data tools like Airflow, BigQuery, and Dataflow.
● Security-First: Solid understanding of encryption, IAM roles, and network security standards.

Why Join Us?
● Impact: You are not a cog in the machine; you are building the machine.
● Tech Stack: Work with the latest tools in the Cloud and Data world (Lakehouse, GKE).
● Culture: We value technical excellence, proactive problem-solving, and a “fail fast, learn
faster” mentality.
● Growth: We invest in your certifications and continuous learning. Ready to redefine how BI meets SRE? If you are a builder who loves solving the puzzle of high-scale data infrastructure, we want to meet you.

Apply now and let’s build the future of data infrastructure together!

Role Type: Contract / Fixed-Scope Consulting Engagement
Duration: 2–3 months (10–12 weeks)
Allocation: Full-time or near full-time (4–5 days/week preferred)
Location: Remote (Must overlap with Spain / CET ± 6 hours)
Languages Required: Spanish (C1+) and English (B2+)
 

The Opportunity

We are looking for a hands-on Senior Data Science / Analytics Engineering Consultant to audit, redesign, and rebuild our core chargeback estimation and revenue estimation models.

This is a critical, end-to-end project. You will turn existing prototypes into production-grade pipelines within our modern data stack (dbt on Databricks & Python). Additionally, you will design and build a lightweight, business-facing scenario tool that enables finance and operations stakeholders to run “what-if” revenue simulations.

Our Technical Philosophy: Parsimony Over Black Boxes

We explicitly favor simple, highly interpretable, parametric approaches. If your first instinct for a forecasting problem is to throw an XGBoost ensemble, a deep learning model, or an LLM at it, this is not the project for you.

We build models where every parameter carries an explicit business meaning that can be explained to non-technical stakeholders in plain language (e.g., “If price increases by 10%, conversion drops by X% because our calculated price elasticity is −1.3”).
 

Scope of Work & Deliverables

• Phase 1: Discovery & Audit (Weeks 1–2): Review current estimation models (assumptions, dbt lineage, validation methods). Reconcile historical model outputs against actual accounting figures for the last 12–24 months to quantify bias and error. Deliver a written findings report.
• Phase 2: Redesign (Weeks 3–4): Propose the target parametric methodology for each model (granularity, refresh cadence, uncertainty quantification) and secure stakeholder sign-off.
• Phase 3: Rebuild (Weeks 5–9): Productionize the new models in dbt, Databricks, and Python. Use curve-based formulations with fitted historical parameters and clear confidence intervals. Implement strict unit/dbt testing and MLflow tracking.
• Phase 4: Scenario Tool (Weeks 9–10): Build a lightweight business interface (e.g., Streamlit on Databricks or a parameterized Databricks SQL dashboard). Users must be able to input hypotheses (price ±X%, volume ±Y%, mix shifts) and instantly view projected net impact with uncertainty bands.
• Phase 5: Handover (Weeks 11–12): Conduct knowledge transfer sessions, deliver runbooks/model cards, and provide a 2-week post-handover bug-fix support window.
   

Your Profile

• Experience: 5–8+ years in Data Science, Quant Analytics, or Senior Analytics Engineering.
• Production Ownership: Proven track record of owning financial-estimation or forecasting models in production end-to-end.
• The “Parsimony” Mindset: Demonstrable expertise in parametric/curve-based modeling (price elasticity, cohort survival curves, demand curves, GLMs) over black-box ML.
• Stakeholder Tooling: Experience building clean “what-if” tools or financial planning interfaces for business leadership.
• The Stack: Advanced Python (pandas, numpy, scikit-learn, statsmodels, and/or scipy.optimize), production dbt (incremental models, snapshots, tests), and Databricks (PySpark, Delta, workflows).
• Domain Knowledge: Direct experience in payment risk, chargebacks, refund/dispute modeling, revenue forecasting, cohort LTV, or pricing analytics.
• Communication: Exceptional ability to cross-reference data science outputs with strict financial accounting figures.
• Languages: Spanish (C1+) is mandatory for daily synchronization with local finance/ops teams; English (B2+) is required for technical documentation.
   

Nice to Have

• Background in FinTech, subscription models, payments, or high-volume e-commerce.
• Deep familiarity with Unity Catalog, Databricks Workflows, or Airflow.
• A strong track record of successful independent consulting engagements (references requested).

About the Company

Digis is a European IT company (part of Fiverr) with 200+ specialists delivering high-load SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We build long-term engineering teams and ensure transparency, stability, and professional growth for every talent.
About the Client & Project

It is a leading digital agency providing bespoke website design, technology solutions, and dynamic marketing strategies to Luxury Hotel Brands worldwide. We work strategically with hotels, understanding their ambition, and we work with them to maximize their direct booking strategy. Our difference is the combined optimization of Strategic Planning, Technology, and Service across the complete customer journey that powerfully boosts results. Our head office is in Galway, Ireland, with a sales office in London and a development team in Tenerife.

Project Advantages:

• Premium domain - work with Prestigious Luxury Hotel Brands Worldwide.
• The company works with independent hotels across different markets, so the work does not become repetitive or template-based. Each client has its own context, challenges, and business model, which gives the team a better understanding of different markets and the specifics of the hospitality industry in various countries.
• Not just admin role - role includes preparing monthly reports, QBR materials, Booking Engine revenue insights, and follow-ups that Account Managers use in client meetings and decision-making 
• The AM Assistant will work closely with Account Managers, Digital Marketing, Web, Development, and Finance teams, which gives good exposure to how client delivery works end-to-end 
• This is a good role for someone who wants to grow into Account Management, Customer Success, or Client Operations. 
• The company invests in internal training, product knowledge, and team knowledge sharing
• Long-term opportunity.

Responsibilities:

• Contact colleagues from the Digital Marketing team who work with the relevant clients and gather updates on SEO and PPC performance for the previous month, as well as the strategy and action plan for the next month. 
• Use automatically generated system reports to add Booking Engine Revenue data to the client presentation in Canva. Review the numbers, highlight key points, and suggest possible improvements where relevant. 
• Review the client’s website and Booking Engine to identify any outdated, incorrect, or irrelevant information that should be updated or removed.

Requirements:

• At least 1 year of experience in operations, administrative support, coordinator, or assistant roles 
• Any ticketing/task management (e.g., Jira, Zendesk, Asana, Monday.com, Trello, etc) - any experience
• Any spreadsheets/reporting tools (e.g., Excel, Google Sheets, Power BI, HubSpot reports, or similar) - any experience
• English level: High level, involving frequent and extended meetings in English.

If you’re interested in this opportunity, please let me know, and I’ll send you more information. I look forward to hearing from you!

We're looking for a Head of IT who's ready to become the practical owner of everything that keeps our internal systems, access, devices, and security running like clockwork. If you believe that a clean access list is a thing of beauty and "we'll document it later" makes you twitch a little, this might be your next co-op mission.

🏆 YOUR QUEST-LINE:

• Build and maintain a single registry of systems, services, and SaaS tools: owners, admins, users, plans, renewals, MFA/SSO, and offboarding flow, all in one place;
• Own the access lifecycle end-to-end: onboarding, offboarding, role changes, and regular access reviews, so nobody keeps a key to a door they don't need anymore;
• Lead the IT Admin/MSP: set priorities, review quality of work, keep SLAs honest, and yes, keep an eye on the admin's own access too;
• Level up our password manager, MFA/2FA, admin access, shared credentials, and break-glass access setup;
• Bring order to our device fleet: inventory, MDM, encryption, screen lock, updates, remote lock/wipe, and local admin rights;
• Map out where the important stuff actually lives and who can touch it: HR, Finance, Legal, Product, Support, Anti-Fraud, Data, and Engineering;
• Team up with Finance to keep SaaS/vendor spend in check: licenses, unused seats, duplicate tools, costs, and security capabilities;
• Set up a real incident response flow for lost devices, compromised accounts, leaked passwords, wrong sharing, and malware/data leak suspicion, no improvising in the moment;
• Check that backups, recovery, and continuity actually work for our critical systems and data (not just look good on paper);
• Hunt down repetitive manual processes and automate them via the IT Admin/approved tools: n8n, Make, Google Apps Script, and internal scripts;
• Support the security side of internal policies: access rules, device rules, AI use, incident response, and password/MFA/admin access;

• Prepare evidence and processes for payment partner requirements: MFA, access control, device baseline, incident process, and data handling.

   

👩‍🚀 YOUR IN-GAME SKIN:

• 4+ years of experience in internal IT, corporate IT, information security operations, IT governance, or a similar role; 
• Experience in e-commerce, product, fintech, payments, iGaming/gambling, or another payment-sensitive industry; 
• Solid understanding of IAM, SSO, MFA, RBAC, and the full privileged access lifecycle; 
• Hands-on experience with Google Workspace, Slack, password managers, and common SaaS administration; 
• Understanding of MDM and baseline protection for macOS/Windows devices; Experience building onboarding/offboarding/access review processes from the ground up; 
• Experience managing an IT Admin, MSP, or technical contractors; Understanding of incident response, backups, and recovery basics; 
• Strong documentation habits, you keep registries and checklists actually up-to-date, not just created once and forgotten; 

• Strong ownership, structured thinking, and the ability to align with different departments without turning it into a negotiation marathon.

   

🚀 WILL BE YOUR BOOST:

• Practical understanding of PCI DSS, ISO 27001, GDPR, or NIST; 
• Experience going through security questionnaires from payment partners or vendors; 
• Experience with DLP, EDR, SIEM, or vulnerability management; 
• Understanding of AppSec/secure SDLC basics; 
• Experience automating workflows via n8n, Make, Zapier, Google Apps Script, or internal tools; 
• Experience owning SaaS/vendor spend, renewals, licenses, and unused seats; 

• Experience implementing MDM from scratch.

   

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;

• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

   

If you read everything carefully and exclaimed: “Oh, yeah, I’m good at everything and I want to do cool things together!”, then we are already looking forward to your resume!

Send them as soon as possible! 🚀

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

Responsibilities:

• Monitor systems and infrastructure in real time (24/7 with 12-hour shifts 08:00-20:00 and 20:00-08:00 UTC+3). Approximately 10-11 night shifts and 4-5 day shifts per month. Day shifts are usually on Saturdays and Sundays.
• Promptly process incoming requests and incidents.
• Initially diagnose problems and document them.
• Resolve simple incidents.
• Escalate complex problems to the next support line promptly.
• Maintain incident documentation.
• Participate in the improvement of monitoring and response processes.

Requirements:

• Basic understanding of web servers and network technologies.
• Familiarity with cloud technology concepts (preferably AWS).
• Basic knowledge of computers and operating systems.
• Knowledge of containerization principles (Docker, Kubernetes).
• Attention to detail and analytical thinking.
• Readiness to work shifts, including nights and weekends.
• Willingness to learn and quickly acquire new knowledge.
• Good communication skills.
• Basic English proficiency (ability to read technical documentation with a dictionary).
• Technical education or student of a technical specialty.

Nice to have:

• Basic knowledge of Linux/Unix systems
• Familiarity with monitoring systems
• Interest in IT system administration and support

Basic scripting skills (Bash, Python)

Employee Benefits:

Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs

Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace

Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday

Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking

100% Sick Leave Compensation

Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs

Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools

Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses

Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart

Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs

Sigma Software is looking for a Project Manager to join our Embedded & IT Support business unit. We are experiencing in the following domain areas:

— Smart Home & Smart City
— Connectivity & IoT
— Embedded systems for (Consumer Electronics, Industrial Automation, Energy, HVAC)
— Technical support
— DevOps services
— Atlassian partner products, integrations, and migrations

Why join us? In this role, you will be driving both embedded and technical support initiatives, focusing on high-class delivery and working in a multi-cultural environment in a team of real professionals.

Requirements

• At least 4 years of commercial experience in project management
• Strong knowledge of project management processes, methodologies, and tools
• Proven risk management and strong leadership skills
• Excellent negotiation and problem-solving abilities
• Experience managing cross-cultural teams
• Hands-on experience driving the adoption of AI practices across projects
• Excellent communication and presentation skills to communicate effectively with customers and project teams
• Upper-Intermediate English or higher
• Experience in embedded projects will be a plus

Responsibilities

• Plan, manage, and monitor project execution, ensuring on-time delivery within budget
• Act as the customer’s trusted partner, developing relationships and identifying additional service opportunities and business insights
• Tailor project delivery models to match customer needs and apply best project management practices
• Conduct portfolio risk analysis, proactively manage risks, and communicate effectively with stakeholders
• Be a people manager, execute the company’s people management practices, including hiring, onboarding, performance evaluation, and retention strategies
• Implement best practices and tools for project execution and management
• Drive continuous improvement through lessons learned and project achievements

At MINT Innovations, we develop intelligent software solutions for parcel locker systems, helping logistics companies and retailers automate last-mile delivery around the world.

We are looking for a Technical Support Manager to join our team and become the primary technical contact for our international B2B customers. In this role, you will work directly with customers and their field service engineers, helping them resolve software and hardware-related issues, ensuring smooth system operation, and delivering an outstanding support experience.

Key Responsibilities

• Provide technical support to international B2B customers via email, phone, and online meetings.
• Communicate directly with customers' technical teams and field service engineers.
• Troubleshoot software, hardware, networking, and system integration issues related to parcel locker solutions.
• Analyze incidents, identify root causes, and coordinate issue resolution with internal engineering teams.
• Assist customers during installation, configuration, commissioning, and maintenance of parcel locker systems.
• Support software deployments, upgrades, and system updates.
• Monitor and prioritize support requests to ensure timely resolution according to agreed service levels.
• Escalate complex technical issues to Development, QA, Hardware, or Product teams when required.
• Maintain accurate documentation of incidents, troubleshooting steps, and resolutions.
• Create and improve knowledge base articles and technical documentation.
• Build long-term relationships with customers by providing professional, responsive, and high-quality technical support.

What We're Looking For

• Experience in Technical Support, Application Support, Customer Support, System Administration, or a similar technical role.
• Strong troubleshooting and analytical skills.
• Ability to diagnose and resolve complex technical issues in a structured manner.
• Excellent communication and customer service skills.
• Experience working with international B2B customers.
• Ability to manage multiple tasks and prioritize effectively.
• Strong sense of ownership and responsibility.
• Upper-Intermediate or higher English (written and spoken) is required.

Technical Knowledge

Experience with some of the following is highly desirable:

• Windows and Linux operating systems
• Networking fundamentals (TCP/IP, VPN, DNS)
• REST APIs
• SQL databases
• Log analysis
• Remote support tools
• IoT or connected devices
• Hardware installation and troubleshooting
• Ticketing systems (Redmine, Jira, Zendesk, or similar)

Nice to Have

• Experience supporting enterprise software products.
• Experience working with IoT devices or self-service kiosk solutions.
• Understanding of software deployment and configuration.
• Experience reading technical documentation and log files.
• Familiarity with parcel lockers, vending solutions, or smart devices.

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.