Jobs at Djinni

About the role:
MediDrive is a US-based non-emergency medical transportation (NEMT) platform. We're a fast-growing early-stage startup, so things move quickly and the structure is still being built.
You'll own the flow of incoming requests from our US operations team and our AI tooling into the development team. You decide what's real, what matters, and what gets built, turn the keepers into clear tickets, and are the single point of contact for the people raising requests. If you're energized by bringing order to a busy, ambiguous pipeline rather than stepping into a ready-made one, you'll thrive here.

Responsibilities:

• Learn the system deeply and fast. This comes first: you need to study the platform until you can judge requests and make calls on your own, without escalating routine decisions.
• Maintain clear documentation, including diagrams.
• Own the intake pipeline: every request from operations and from our AI tooling passes through you before it reaches a developer.
• Triage and prioritize independently: you'll receive a high volume of requests and the team can't work on everything, so you decide what's a real issue, what to merge, and what to reject, on your own judgment.
• Evaluate AI-generated tickets critically: a large share of requests come from AI tools. You separate genuine defects from noise, rewrite the real ones into proper tickets, and feed problems back to improve the tooling rather than dismissing it.
• Break vague, high-level problems into clear, actionable work: user stories, acceptance criteria, edge cases, split into FE / BE / QA.
• Oversee implementation and hold quality control through the development lifecycle.
• Be the communication bridge between the US operations team and the technical team (BE / FE / QA) at every stage.
   

Requirements:

• 2+ years as a Business Analyst in IT with international / American companies.
• Strong written and verbal English (C1+): daily communication with the US office.
• Decisive and comfortable saying no: able to close or reject requests on your own judgment without escalating every call.
• Open-minded and comfortable with ambiguity, shifting priorities, high request volume, and a fast pace.
• Proactive, self-directed, and reliable across multiple workstreams.
• Strong ability to gather, structure, and document complex business requirements.
• Able to lead and monitor tasks from requirement through to launch, and break work into proper FE / BE / QA tasks.
• Data literacy: able to look at a database and ask the right questions (SQL is a plus).
• Critical, hands-on user of AI tools (Claude): able to judge and correct AI output, not just accept it.
• Hands-on with diagramming and process modeling (flows, sequence diagrams, BPMN / UML).
• Tools we use: Linear, databases, Excalidraw (Figma possibly later), Claude, CodeRabbit.
• NEMT / healthcare / transportation-provider domain experience is a plus.
   

Working conditions:

• Remote.
• US time zone: start after 13:00–15:00 and work until 23:00 minimum, Kyiv time. Overtime is paid (we use a time tracker).

Technical Skills
-3+ years of commercial Golang development experience in production systems
-Strong expertise in Kubernetes, Docker, and CI/CD pipelines
-Proficiency with gRPC and Kafka for high-performance service communication and
event streaming
-Advanced database knowledge (PostgreSQL or Google Spanner) including schema
design, indexing, and query optimization
-Experience with profiling and benchmarking Go applications (pprof or similar)
-Ability to design and implement complex automated processes such as cron jobs with
dependencies, retries, and monitoring
-Skilled in writing clear API documentation and technical specifications

🤝 Soft Skills
-Strong analytical and problem-solving mindset
-Collaborative, proactive, and detail-oriented approach
-Self-driven with a commitment to quality and continuous improvement
backlog.

Languages:

• Ukrainian — Native
• English — Upper-Intermediate (written and spoken)
• Russian — a plus (large part of team is Russian-speaking people from Latvia and Kazahstan)

📈 Relevant Experience
-Designing and operating high-load, distributed architectures in production
environments
-Delivering scalable microservices from concept to deployment
-Working in cross-functional teams to deliver mission-critical features
-Troubleshooting and optimizing systems in real-time, high-traffic environments
-Experience with ERP domain is considered a plus
-Proven motivation to grow as an engineer, with an interest in career development and continuous skill growth
!!Work with time tracker
 

We are looking for a Senior Legal Counsel focused on product and marketing compliance, data protection, IP, and regulatory compliance in the USA, EU, and UK.

As the SKELAR Legal Risks & Compliance team, we build the foundation that enables our businesses to scale quickly and with minimal risk. We handle compliance in numerous jurisdictions, resolve complex cases, and provide top-level legal partnership.

Your impact

In this role, you will:

• Identify potential risks in consumer protection, data privacy, and IP in tier-1 jurisdictions: the USA, EU, and UK.
• Develop practical legal solutions to protect SKELAR interests and support business objectives.
• Partner with business teams — marketing, product, engineering, finance — to implement comprehensive compliance programs and facilitate informed decision-making.
• Build new and enhance existing legal processes to proactively manage risks.
• Provide support for businesses in regulatory investigations and dispute resolution processes.
• Monitor legal and regulatory developments and translate them into actionable guidance, training, and compliance initiatives for the business.
• Working directly with senior leadership, you’ll have real ownership from day one.

About you

• 4+ years of experience in local or international top-tier law firms / Big 4 / product or tech companies.
• A degree in law from a Ukrainian or foreign university.
• Fluent English.
• Initiative and willingness to work on a wide variety of legal matters.
• Practical, business-oriented approach and ability to balance legal risk against commercial objectives.
• The ability to think creatively to solve complex legal issues.
• Result-oriented, well-organized, self-starter.
• Excellent stakeholder management skills with the ability to communicate complex legal issues in a clear, concise, and pragmatic manner.

Will be a plus

• Expertise in consumer protection laws in the USA and EU: FTC Act, ROSCA, OMNIBUS Directive, etc.
• Understanding of GDPR, CCPA, and other data protection frameworks.
• Expertise advising companies through the life cycle of business operations, including on commercial, compliance, and intellectual property matters
• AI tools practical knowledge and usecases

This role is based at Master of Code Global and is dedicated to Zipify, a Shopify product company formed together with Smart Marketer.

Founded in 2016, Zipify develops high-impact Shopify apps that help merchants increase conversion, average order value, and overall revenue. Its products are used by more than 18,000 Shopify brands, including Dr. Squatch, TUSHY, Buffy, and Victoria Beckham.

Zipify’s flagship product, OneClickUpsell, has generated more than $1.2 billion in upsell revenue for merchants. The app helps e-commerce brands increase sales by presenting relevant upsell offers at key stages of the customer journey.

Today, Zipify is evolving beyond a traditional SaaS model. The company is combining its proven products with AI-powered capabilities and high-value e-commerce services to help Shopify merchants achieve measurable and sustainable growth.

Role Summary

Today, great SEO starts with understanding the business: who the customers are, what problems they are trying to solve, and where they actually look for answers. People discover products through many channels: Google, YouTube, Reddit, catalogs, and increasingly AI answer engines.

We’re looking for an SEO/GEO Specialist for Zipify who thinks beyond traditional SEO. You should believe that visibility is about being present and useful wherever potential customers are making decisions.

This role is open to both strong mid-level and senior specialists. We care less about the number of years you’ve worked in SEO and more about how you approach problems. This role deals with a lot of scattered, partial information, and someone has to make sense of it.

What We Value in a New Master

• Solid SEO experience (mid/senior), ideally in SaaS for English-speaking markets, and can point to real traffic and sign-up growth you helped drive
• A demonstrated habit of digging into data and customer insight before jumping to tactics. Show us an example, don’t just tell us
• Practical knowledge of core SEO tools (GA, Search Console, Ahrefs, Screaming Frog) and technical SEO basics
• Experience in GEO/AEO and multi-channel visibility (YouTube, Reddit, reviews etc.)
• Comfortable using AI tools in daily work
• Genuine curiosity about the business and the customer, not only about rankings
• Able to explain SEO/GEO findings and trade-offs clearly to non-SEO stakeholders
• Upper-Intermediate+ English

How You’ll Contribute

• Own SEO/GEO strategy for Zipify’s product portfolio and brand presence
• Build a real understanding of who the customer is and what problem actually brings them to the product, and use that to inform SEO/GEO direction
• Find and use the sources of insight that actually reveal customer language, objections, and unmet needs
• Make sure the product is findable and clearly understood across every channel that matters: Google, LLM/AI answer engines, YouTube, Reddit, reviews, Shopify App Marketplace etc.
• Track changes in AI-driven search and discovery, and continuously adapt our SEO/GEO approach to new user behaviors
• Contribute to the category and content strategy, including demand customers haven’t put into words yet
• Improve website content, structure, and landing pages for visibility, relevance, and user experience
• Perform technical SEO audits and drive fixes with the dev team
• Build, guide and implement the link-building strategy
• Bring AI tools and automation into your own workflow

• Be ready to support the marketing department within other marketing streams, where needed

   

Location: Ukraine / Europe remote

We run an internal data platform behind a talent representation intelligence product that maps out the entertianment industry.
 

We are rebuilding the platform (legacy Symfony/Angular → Django + React) because the current system stores its most valuable data as unstructured text and can't support where the product is going. . This is not a greenfield toy and not a rescue job — it's a planned rebuild with an unusual amount of groundwork already done:

• A product & architecture document with the domain model decided: what each module means, what dies, what changes, and the conventions (append-only history, structured-at-entry, derived-values-never-facts, and more)
• An epic breakdown with dependency order and explicit definitions of done
• A decisions register — every product ruling logged, searchable, current
• Approved feature specs for the major new modules (representation history, deals/endorsements restructure, awards, drafts)
• A migration standard: raw-row archives, legacy-ID mapping, conflict review queues, rehearsed cutover — nothing silently dropped, nothing silently merged
   

Your job is to design and build within that system: propose schemas and migration plans per module (we call these build contracts — you propose, product approves, then you build), stand up the foundation (auth, field-level permissions, API-first architecture), build the cross-cutting primitives (audit log, unified sources, soft delete, lookups), and run a phased legacy migration where reconciliation counts get reviewed, not just produced.
 

How we work — read this part twice:

• The documents are the spec; the legacy code is not. Many current features are unused and several database tables are mislabeled (we've mapped this). When you hit a question about what something should do, you ask — you don't resolve it from old code. We answer questions daily, in writing, fast.
• Gates are real. Every epic starts with your proposed schema + migration plan; implementation starts after approval. Epics close when their definition-of-done closes — including a researcher completing the workflow without your help — not when the tasks are checked off.
• AI tooling is welcome and expected. We assume you'll use agents/copilots — we do. What we hire for is what the tools can't do: judgment. You verify what your tools produce against the real schema and the real data before it reaches us. "The agent said so" is not a source. (Our favorite recent bug: a generated diagram claiming a name column was an integer. The person who catches that is who we're hiring.)
• Evidence over memory. Unknowns get investigated — code usage, row counts, what breaks — and then ruled on. We don't guess.
  
  You're a fit if:
• Senior Django + React, with real ownership of at least one system end-to-end (schema through UI through deployment)
• You've done at least one legacy migration or system replacement and can talk concretely about what went wrong and what you'd do differently
• You read before you build — genuinely. Our last mismatch was a capable developer who never opened the app or the documents; the interview is designed to detect this, so if it's not you, save us both the call
• You're comfortable proposing designs to a non-engineer product owner who is deeply involved, defending them in writing, and being overruled on product grounds without sulking
• Strong written English; async-first habits; you leave a paper trail by default
• Bonus, not required: search infrastructure (Typesense/similar), data-pipeline/ETL work, having worked alongside scraper/ingestion systems, PostgreSQL depth

Location: Fully remote. Permanent location in the EU or Ukraine is required (we can only consider candidates legally based in the EU or Ukraine).

Join Söderberg & Partners Heartpace AB, a Swedish product company building reliable, high-quality software for the European market. We’re looking for a proactive, service-minded Technical Support Specialist who can deliver outstanding customer support, troubleshoot effectively, and help us improve the product and our support system through feedback, automation, and AI.

This is not a “copy-paste replies” role. We need someone who takes ownership, moves fast with integrity, and works in short cycles: resolve → learn → improve.

What we offer

• Employment: fully remote.
• Career growth: opportunities to grow into Support leadership, CSM, Product, or Delivery teams.
• Modern tools: Intercom, Jira, Apple/Mac, Google Workspace, Microsoft 365, and more.
• Professional development: training, courses, and certification support.
• AI-first enablement: we actively automate workflows with AI — and we’ll compensate relevant AI subscriptions you need for your work.
• Work-life balance: no overtime culture, supportive environment, and generous vacation policy.
• Security matters: we are ISO 27001:2022 certified, meaning we take information security and operational discipline seriously.

What you’ll do

• Provide daily support to new and existing users via Intercom (chat/email) and phone when needed.
• Guide and train customers on how to use the Heartpace HR system and how HR processes work inside the product.
• Troubleshoot issues end-to-end: reproduce, isolate, explain technical flows clearly, and guide users to the right outcome.
• Collaborate closely with the technical team by escalating well-structured cases (clear steps, context, impact) and following through to resolution.
• Partner with Product, Delivery, and CSM to ensure consistent customer handling and a high level of satisfaction.
• Work in short cycles: resolve → measure → improve (macros, templates, FAQs, routing, internal playbooks).
• Use AI tools to speed up routine work (drafting replies, summarizing tickets, creating help articles, classifying issues) while keeping accuracy, tone, and security intact.
• Contribute to improving internal support processes and reducing recurring issues through better documentation and automation.

We value

• High performance / results-first: measurable impact (faster resolution, fewer repeats, happier customers).
• Entrepreneurial ownership: be the engine, not the passenger.
• Data-driven decisions + systems thinking: spot patterns and fix root causes, not just symptoms.
• Fast execution with integrity: speed and reliability.
• Continuous improvement: skills, mindset, and outcomes.

You’ll thrive here if you…

• Prefer short cycles: solve → learn → improve.
• Can turn ambiguity into clear next steps for the customer and the team.
• Care about outcomes over process theater.
• Enjoy improving systems: better replies, better workflows, better docs, fewer recurring issues.

What we’re looking for

• 4+ years in a similar support/customer service role in tech or SaaS.
• English: advanced level for customer communication and documentation.
• Excellent communication skills: you can explain complex things simply and adapt to the customer’s level.
• Strong technical comfort: Apple/Mac, Microsoft 365, Google Workspace, Intercom, Jira, and general understanding of how SaaS systems work.
• Strong troubleshooting mindset: structured thinking, clear reproduction steps, and good prioritization.
• AI usage experience: practical experience using AI tools to accelerate support workflows (we’ll support and compensate relevant subscriptions).

Meritorious

• Experience working with HR systems.
• Understanding of HR processes in companies.
• Additional languages (especially for European customers).

Interview process (3 steps)

1. Screening interview with the Recruiter.
2. Technical interview with the Tech Lead + live task.
3. Final approval interview with the CTO.

Why join us?

At Söderberg & Partners Heartpace AB, Support is not a cost center — it’s a product force. You’ll help customers succeed, influence how we improve the platform, and build scalable support systems through automation, feedback loops, and strong cross-team collaboration.

Ready to join?

Apply now and let’s build fast, reliable customer experiences together.

Eligibility: Permanent location in the EU or Ukraine is required (we can only consider candidates legally based in the EU or Ukraine).

Join Söderberg & Partners Heartpace AB, a Swedish product company building reliable, high-quality software for the European market. We’re looking for a QA Engineer (Manual + Automation) who moves fast, takes ownership, and raises the quality bar through smart testing and scalable automation in Playwright (TypeScript).

We’re not looking for someone to “run checklists.” We’re looking for someone who can build confidence in releases, ship quickly with integrity, and accelerate QA and workflows using AI.

What we offer

• Flexibility: fully remote.
• Career growth: clear development paths, mentorship, leadership opportunities.
• Modern tools & processes: Playwright (TypeScript), Postman, TestRail, Jira, Confluence.
• Professional development: certifications, conferences, Udemy access.
• AI-first enablement: we actively automate workflows with AI — and we’ll compensate relevant AI subscriptions you need for your work.
• Relocation support: visa sponsorship and relocation assistance for international candidates.
• Work-life balance: no overtime culture and generous vacation policies.
• Security matters: ISO 27001:2022 certified — strong information security and operational discipline.

What you’ll do

• Own QA for web-based applications: from requirements to release confidence.
• Create and maintain test plans, checklists, and test cases in TestRail.
• Perform manual testing (exploratory, regression, acceptance) with a strong risk-based mindset.
• Build, extend, and maintain test automation in Playwright + TypeScript (from scratch where needed), including:
  • stable test architecture (Page Object / fixtures / reusable utilities)
  • meaningful reporting (Allure/HTML or similar)
  • CI-friendly execution (parallel runs, artifacts, retries)
  • reliable, maintainable suites with minimal flakiness
• Conduct API testing using Postman (and support API test automation where applicable).
• Report, track, and verify defects in Jira with clear repro steps and severity/priority.
• Collaborate closely with developers, product managers, and designers to clarify requirements and ensure test coverage.
• Improve QA processes across the SDLC: faster feedback loops, fewer flaky tests, better release confidence.
• Use AI tools to accelerate test design and reduce repetitive work (while keeping quality and security intact).

We value

• High performance / results-first: measurable impact over activity.
• Entrepreneurial ownership: be the engine, not the passenger.
• Systems thinking + data-driven decisions: rigor, scalability, continuous learning.
• Fast execution with integrity: speed and reliability.
• Continuous improvement: skills, mindset, outcomes.

You’ll thrive here if you…

• Prefer short cycles: ship → measure → iterate.
• Can turn ambiguity into execution (and help others do the same).
• Care about outcomes over process theater.
• Enjoy improving systems, not just following them.

What we’re looking for

Must-have:

• 5+ years in manual + automation QA for web applications.
• Strong hands-on automation experience with Playwright in TypeScript (required).
• Experience building maintainable automation suites: structure, CI, reporting, stability.
• Confident with Postman, TestRail, Jira, Confluence.
• Solid understanding of SDLC, Agile/Scrum, and quality practices in modern product teams.
• Understanding of client-server architecture.
• Web fundamentals: HTML, CSS, HTTP, Ajax, JSON.
• Strong analytical skills, attention to detail, and clear communication.
• English: Upper-Intermediate+.

Nice-to-have:

• Swedish (conversational/professional or native).
• Ukrainian/Russian (helps with part of the team).
• Practical AI usage for QA/workflow automation (we support and compensate relevant subscriptions).

Interview process (3 steps)

1. Screening interview with the Recruiter
2. Technical interview with the Tech Lead + live task (Playwright + TypeScript)
3. Final approval interview with the CTO

Why join us?

At Söderberg & Partners Heartpace AB, quality isn’t a gate at the end — it’s a system we build. You’ll have real ownership, autonomy, and support, plus the opportunity to improve how we ship through Playwright + TypeScript automation, AI, and strong engineering collaboration.

Ready to join?

Apply now and let’s build fast, reliable products together.

🏢 About the company

We are a company with over 7 years of experience developing our own private label brands in the cosmetics and supplements niches.

Our project operates on Amazon US, CA, and AU, with 15–20 active SKUs and 8 unique products. We regularly develop our existing assortment and launch new products.

🚀 About the role

We are looking for an Amazon Marketplace Manager to take ownership of the account’s daily operational and technical management.

You will keep listings and the catalog up to date, coordinate content updates, improve conversion, resolve technical issues with Amazon, monitor advertising performance, coordinate product launches, and establish structured processes and reporting.

You will work closely with a PPC specialist, a designer, and a compliance specialist. You will have team support for new product launches, with an existing launch process already in place.

This role requires hands-on Seller Central experience, the ability to identify problems independently, propose solutions, and follow tasks through to completion.

❗ We are considering only candidates who speak Russian or Ukrainian for day-to-day team communication. 

💼 Working Conditions

🏡 Format: 100% remote.

⏳ Employment: Full-time.

🕒 Schedule: European working hours.

💰 Fixed salary: $2,000–2,500 per month.

🎯 Potential bonus: Based on achieving agreed KPIs.

🔍 Requirements

✅ At least 2 years of hands-on experience with Amazon Seller Central.

✅ Experience working with Amazon US.

✅ Experience independently managing listings and catalogs.

✅ A solid understanding of Amazon catalog structure.

✅ Experience creating and updating listings, variations, and A+ Content.

✅ Ability to work with flat files.

✅ Experience resolving technical issues through Seller Support.

✅ Understanding of the factors that influence CTR and conversion.

✅ Basic understanding of Amazon PPC.

✅ Ability to analyze data and turn insights into specific actions.

✅ Strong written English and intermediate spoken English for communicating with Amazon support.

✅ Strong attention to detail.

✅ Ability to prioritize independently.

✅ A proactive approach and the ability to follow tasks through to completion.

➕ Nice to have

🔹 Experience working on projects with 10 or more SKUs.

🔹 Experience with compliance-sensitive product categories.

🔹 Experience collaborating with compliance specialists.

🔹 Hands-on experience setting up Amazon PPC campaigns.

🔹 Practical experience in supply chain and inventory management.

🔹 Experience creating FBA shipments.

🔹 Experience communicating with suppliers, logistics providers, and 3PLs.

🔹 Experience with Helium 10, Pacvue, Data Dive, or similar tools.

🔹 Proficiency in Google Sheets and Excel.

🔹 Experience creating SOPs, checklists, and reporting systems.

🔹 Experience with Brand Analytics, Search Query Performance, and Manage Your Experiments.

🔹 Understanding of Amazon business unit economics.

⚙️ Responsibilities

📌 Seller Central and catalog management

❇️ Create and update listings.

❇️ Manage titles, bullet points, descriptions, backend search terms, and product attributes.

❇️ Upload and update images, videos, A+ Content, Premium A+, and Brand Story.

❇️ Create and edit parent-child variations.

❇️ Work with flat files and bulk catalog updates.

❇️ Resolve suppressed and inactive listing issues, as well as stranded inventory issues.

❇️ Resolve issues with categories, browse nodes, attributes, and variations.

❇️ Ensure information displays correctly on product detail pages.

❇️ Work with Brand Registry and other Amazon tools.

🎨 Listing content and conversion

❇️ Conduct regular listing audits.

❇️ Analyze competitors, their positioning, content, reviews, and competitive advantages.

❇️ Prepare clear design briefs for images, infographics, and A+ Content.

❇️ Create and update written content.

❇️ Ensure content complies with Amazon requirements.

❇️ Analyze CTR, Unit Session Percentage, conversion, returns, reviews, and Voice of the Customer.

❇️ Develop hypotheses for improving listings.

❇️ Run and analyze A/B tests through Manage Your Experiments.

❇️ Ensure agreed changes are implemented.

📞 Amazon support

❇️ Create and manage Seller Support cases and make support calls.

❇️ Prepare requests, supporting documents, and clear arguments.

❇️ Escalate unresolved issues.

❇️ Follow cases through to full resolution.

❇️ Resolve issues related to the catalog, content display, inbound inventory receiving, and lost inventory.

❇️ Maintain a knowledge base of cases and solutions for recurring issues.

🚀 New product launches

❇️ Maintain a launch checklist.

❇️ Create and prepare listings.

❇️ Coordinate copy, images, A+ Content, and other launch materials.

❇️ Assign tasks to the designer and other specialists.

❇️ Ensure products are ready to launch on Amazon.

❇️ Coordinate launches with the PPC specialist.

❇️ Oversee coupons, promotions, and other promotional tools.

❇️ Monitor post-launch results.

📈 PPC coordination

Independently managing advertising campaigns is not required.

❇️ Monitor overall advertising effectiveness.

❇️ Communicate regularly with the PPC specialist.

❇️ Analyze ACoS, TACoS, ROAS, CTR, CVR, spend, and sales.

❇️ Identify issues and assign tasks to the PPC specialist.

❇️ Track the implementation of agreed changes.

❇️ Assess advertising results alongside listing conversion, organic rankings, and inventory levels.

❇️ Contribute to promotion strategies for new and existing products.

📊 Analytics and reporting

❇️ Prepare weekly account performance reports.

❇️ Monitor sales, traffic, conversion, advertising, and inventory levels.

❇️ Maintain a list of issues, risks, and priorities.

❇️ Maintain a task board for ongoing work.

❇️ Prepare recommendations for product development and growth.

❇️ Evaluate the results of implemented changes.

Each report should include conclusions, priorities, and specific recommendations for next steps.

📦 Supply chain — an optional area of responsibility

Depending on your experience, your responsibilities may also include:

❇️ Monitoring FBA inventory levels.

❇️ Calculating inventory requirements.

❇️ Planning orders and replenishments.

❇️ Managing reorder points and safety stock.

❇️ Creating FBA shipments and shipping plans.

❇️ Preparing shipment labels and instructions.

❇️ Communicating with suppliers, logistics providers, 3PLs, and prep centers.

❇️ Tracking production, dispatch, delivery, and inventory receiving.

❇️ Resolving receiving discrepancies.

❇️ Preventing stockouts and excess inventory.

Supply chain expertise is not required, but it will be a significant advantage.

🎯 Expected results within the first three months

🔹 All active ASINs have been audited.

🔹 Identified issues have been documented and prioritized.

🔹 A backlog covering listings, content, and technical issues has been created.

🔹 All ongoing Seller Central tasks are under control.

🔹 A system for managing Seller Support cases is in place.

🔹 Clear weekly reporting has been established.

🔹 Improvement hypotheses for priority listings have been developed and implemented.

🔹 A new product launch checklist has been created.

🔹 Technical and operational Amazon work runs systematically without constant oversight.

📋 How we will evaluate performance

🔹 Meeting deadlines.

🔹 Speed and quality of technical issue resolution.

🔹 Catalog and listing quality.

🔹 Quality of briefs.

🔹 Number and quality of implemented improvements.

🔹 CTR and conversion trends for priority ASINs.

🔹 Reporting transparency.

🔹 Timely identification of risks.

🔹 Quality of team communication.

🔹 Independence and the ability to follow tasks through to completion.

Working terms

🎁 Benefits

🚀 An established project and product development

Work on an established Amazon project with the opportunity to influence products, content, and the development of the company’s own brands.

🤝 Direct communication and fast decisions

Direct interaction with business owners and fast decision-making without unnecessary bureaucracy.

🧠 Autonomy

A high level of independence in managing Amazon operations, with the opportunity to propose solutions and implement improvements.

📈 Professional growth

The opportunity to expand your role into an Amazon Operations Lead position.

🚀 If you have hands-on Amazon Seller Central experience, can independently manage a catalog, resolve technical issues, and implement improvements, we would love to hear from you.

Come Back Agency is a recruitment agency that helps IT companies grow their teams with the right people. Right now we are looking for a Content Manager for our client - SoftDoes.

Soft Does is an IT company whose services are used by businesses across the US, including non-technical ones. The company is scaling its website content: SEO-optimized service pages are already live, with more pages, technology descriptions and blog content planned. 

You will work in tandem with the company's current Content Manager, who will onboard you, set priorities and review your work. The workflow is self-managed and result-oriented: you pick tasks from the internal management tool and own them end to end.

About the Role

Your main focus will be on creating and managing website content. You will write, edit, and optimize SEO-focused content, then publish it in the CMS using ready-made templates. Most of your work will involve writing and editing texts, while the remaining time will be spent formatting pages, the visual part, and managing content within the CMS platform.

What You'll Do

• Create SEO-optimized texts following the established content structure (we work in Surfer SEO)
• Edit and rework AI-generated drafts: remove cliches, add uniqueness, adapt the text to our structure
• Create and fill service pages in the CMS using templates - with high attention to detail
• Work with keywords and make sure every page is optimized for Google and AI search
• Use AI tools (e.g., Gemini) for research and information gathering
• Manage your own task flow in the internal management tool
• Search for, generate (AI) and basic image editing for pages or texts (if necessary)

• Over time - additional content tasks: blogs, outreach articles, new page types (technology pages, etc.)

   

What We're Looking For

• 6+ months of experience as a Content Manager, Copywriter, SEO Copywriter or Content Creator with a focus on texts (not graphic or video content creation)
• Hands-on experience with any CMS (WordPress, Shopify or similar - university or internship experience also counts)
• Confident use of AI tools for content beyond ChatGPT: you write detailed prompts and critically edit the output instead of copy-pasting it
• Understanding of SEO basics and keyword work (e.g., Google Keyword Planner or similar tools)
• English B1 - enough to read and edit texts 
• Attention to detail, self-management, and a result-oriented approach
• Interest in IT topics and informational content

Nice to Have

• Experience with Surfer SEO or similar SEO content platforms
• Experience creating content for the US market
• Familiarity with Google Search Console
• Experience writing content for tech / IT companies

What We Offer

• Working hours aligned with US time zones, typically 16:00- 00:00 Kyiv time
•  English lessons to support clear and confident communication
• Paid vacation and sick days
• Fully remote work
• Opportunities for professional growth within the team
• Structured, personalized onboarding to help you ramp up effectively

Hiring stages: Screening call - Test task - Technical interview

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

We are looking for a proactive Head of Business Development to lead and scale our Business Development team at UnderDefense - a bootstrapped, profitable cybersecurity company behind an Agentic Security Automation platform for AI SOC and Compliance.
 

As Head of Business Development, you will be responsible for OUTCOMES: process, metrics, continuous improving outbound performance, planning campaigns, targeting CISOs and IT Directors, and managing our US based outsourced cold-calling partner.
 

The main goal is to lead a high-performing outbound team of 6 BDRs, managing different outbound channels - inbound, linkedin, cold-colling, services, outbound. You will drive continuous process improvements through data-driven decision-making, and personally contribute to testing and scaling new outbound approaches.
 

Key responsibilities

• Direct management of the BDR team (6 people + an outsourcing partner): goal-setting, coaching, performance review, hiring and onboarding.
• Ownership of quarterly SQL/pipeline targets and team economics (pipeline-to-cost multiplier).
• Managing the team's commission/bonus structure.
• Owning the relationship with the outsourced cold-calling partner: quality control, budget, SOW.
• Ownership of the outbound/lead-gen tool stack (CRM, email sequencing, LinkedIn outreach, data verification) and its evolution.
• Regular reporting to leadership on funnel performance, MQL→SQL→Opportunity conversion, and campaign ROI.
• Close collaboration with Marketing, Account Executives, and Customer Success on ICP, messaging, and deal handoff.
• Testing new channels and approaches, including AI-driven outreach automation.
   

Requirements

• 3+ years managing a BDR/SDR team of 8+ people, ideally in a leadership role
• Overall experience 5+ years in sales or business development
• Experience in B2B SaaS - cybersecurity or adjacent tech sales is a strong plus
• Hands-on experience with a CRM (HubSpot or Salesforce) and outbound tooling (Apollo.io, Sales Navigator, sequencing/warm-up platforms, LinkedIn outreach tools)
• Working knowledge of email and LinkedIn automation 
• Analytical approach to KPIs, pipeline forecasting, and team economics (CAC, win rate, pipeline multiplier)
• Experience managing external lead-gen contractors/agencies
• Strong coaching and team-development skills
   

What we offer

• You’ll inherit a strong, well-coordinated team — every member is a skilled specialist, with no unhealthy competition and an open, collaborative culture.
• Work in cybersecurity — a fast-moving, high-relevance field.
• Competitive compensation package with opportunities for career advancement.
• Remote/flexible working hours to accommodate personal commitments.
• Paid time off, including vacation and sick leave.
• Health and wellness benefits, including internal medical insurance.
• Collaboration with talented people across departments at UnderDefense who are genuinely willing to help.
• Real career growth potential as we expand into the US market 
• Social events and team-building activities to foster a positive work culture.
• Minimal bureaucracy to ensure efficiency and productivity.

We’re looking for a Manual QA Engineer to join our product team and help us keep our iGaming products running smoothly.

This isn’t a “click around the UI and call it a day” role. You’ll be testing real business logic, integrations, player flows, data, and casino functionality - so attention to detail really matters.

🎰 Most importantly: we’re looking for someone who understands how casino products and slots work and enjoys digging into the details behind them.

Responsibilities:

• Test casino products and slot games across different scenarios and user flows
• Perform functional, regression, integration, exploratory, and API testing
• Validate complex business logic, calculations, and data flows
• Check integrations between RGS, PAM, wallets, bonuses, and third-party services
• Investigate issues using logs and monitoring tools
• Work closely with developers and product teams to improve product quality
•  

Requirements:

• 1+ years of Manual QA experience in IGaming
• Solid SQL skills - this is a must-have
• Strong API testing experience
• Good understanding of testing methodologies and Agile
• Strong analytical thinking and attention to detail
• Hands-on experience with casino / slot games is important
• iGaming, sportsbook, payments, or other transaction-heavy product experience is a strong plus
• Intermediate+ English
•  

What To Expect From Digicode?

• 💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.
• 󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.
• 🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
  And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.
• Type of employment - GIG-contract

• Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

   

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

Description
We are looking for a skilled and detail-oriented Middle Manual QA Engineer to join our team and contribute to the success of our projects in the FinTech, EdTech, and AgroTech domains. As a Middle Manual QA, you will play a key role in ensuring the quality of web and mobile applications by executing comprehensive manual testing, creating detailed test documentation, and collaborating with cross-functional teams to deliver exceptional results. The ideal candidate is proficient in testing methodologies, backend testing, and API testing, with excellent written and verbal communication skills in English.
 
Requirements
 

• 3+ years of experience in manual testing;

• 2 years of experience with WEB/Mobile applications

• Experience in writing test documentation, Master/Level Test plans;

• Knowledge of testing methodologies;

• Ability to specify the testing approaches based on the selected items for testing and their features;

• Experience with performing the analysis of product features/enhancements using a defined procedure and workflow;

• Experience with creating, updating, supporting, and providing the review of specifications, requirements, or other documents;

• Experience with Preparing Test Cases and/or Scenarios using common Test Design techniques;

• Experience with operating testing environments (run, deploy new version to it, check logs, etc.);

• Experience with performing Root Cause Analysis and Impact analysis;

• Experience with collecting statistical data using a defined procedure to monitor the quality and reliability of a product;

• Experience with preparing test progress/test summary reports after all testing stages;

• Experience with testing metrics and risks

• Understanding of network principles;

• Experience with DB and SQL;

• Understanding of client-server architecture, microservices, and backend testing experience;

• Experience with REST/GraphQL API (Postman querying);

• Dev tools experience (Chrome dev tools, etc);

• English is spoken and written at the upper-intermediate level or higher.

Nice to have

• ISTQB certification.
•  Performance testing experience

Responsibilities
 

• Work in a QA team to analyze business requirements, create and execute test cases, and report and verify bugs to guarantee the quality of the developed enterprise-level e-commerce solutions;

• Actively participate in daily project team meetings and brainstorming activities related to the project;

• Provide updates to the task estimates and status of assigned tasks.

• Collaborate with the project team.

• Provide recommendations to the QA Lead and/or Project Manager to improve QA-related procedures, systems, and tools;
• Estimation of separate features / own tasks;

• Provide a positive, polite, and open-minded style of communication.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

Please note:
We sincerely appreciate every response and the interest you’ve shown in our job opening. If we do not contact you within a week, it means that, at this time, your resume has not been selected for further consideration for this position. However, we will keep your resume in our candidate database and will be sure to notify you if a position becomes available that matches your experience.

!!!!The role follows New York (NY) time zone, so you’ll need to be available and responsive until approximately 11 PM–12 AM Ukraine time.

Technical Requirements:

• Platform & Infrastructure GCP, Terraform (IaC), Kubernetes, Service Mesh (Istio / Linkerd),

Linux distributed systems at scale

• GitOps & CI/CD ArgoCD, GitHub Actions, GitOps principles, Progressive delivery
• Language & Observability Go (Golang), Prometheus / Grafana, Distributed tracing, SQL /

NoSQL at scale

• Competencies Cloud native mindset · Automate Everything · Speaks developers'

language · Fantastic communication · SLO / error quota ownership

• Nice to Have Helm, eBPF, Vault / Crossplane, OpsGenie / PagerDuty
   

Responsibilities:
-Eliminate toil through automation, re-architecting, and refactoring — not just patching
symptoms.
-Approach every incident with an "Automate Everything" mindset so the same problem
never fires twice.
-Pair with software engineers to troubleshoot and resolve production incidents down to
root cause.
-Drive complex infrastructure changes with full transparency, clear communication,
and zero downtime.
-Design and implement self-healing, reliable, and scalable infrastructure in a cloud-
native environment.
-Guide and unblock developers across multiple teams so they can keep shipping with
confidence.
-Define SLOs and error quotas for production services; own and manage the error
budget.
-Own the GitOps workflow via ArgoCD — every deployment is Git-defined, automated,
and reproducible.
-Write or review postmortems after incidents; track corrective actions to completion.
Participate in the follow-the-sun on-call rota and actively champion our DevOps
culture.

Languages:

• Ukrainian — Native
• English — Upper-Intermediate (written and spoken)
• Russian — a plus (large part of team is Russian-speaking people from Latvia and Kazahstan)

What does an average day look like?
You'll proactively support production workloads, troubleshoot issues to their root cause,
and write or review postmortems once incidents are resolved. You'll continuously identify
weaknesses in infrastructure and observability and feed them into the improvement
backlog.

We are looking for a BizDev (Providers Manager) to drive the development and scaling of our payment provider network. This is a key role with a direct impact on the stability of our payment infrastructure, the launch of new payment directions, and the company's ability to scale products quickly.

You will be responsible for identifying new payment partners, leading negotiations, coordinating integration and compliance processes, analyzing partnership performance, and ensuring the seamless operation of our payment solutions.

Requirements

• 2+ years of experience in Payments, FinTech, PSP, Processing, or related industries.
• Solid understanding of payment infrastructure, payment flows, pricing models, and transaction economics.
• Hands-on experience working with payment providers.
• Basic understanding of API integrations.
• Experience in risk assessment and regulatory compliance.
• Experience managing contracts, compliance procedures, and partner onboarding processes.

• English proficiency at Upper-Intermediate (B2) level or higher.

   

Nice to Have

• Experience with international payment solutions.
• Understanding of card processing, BIN structures, and international payment schemes.

• Experience launching new payment directions or expanding into new GEOs.

   

Personal Qualities

• Strong analytical and systems thinking.
• High level of responsibility and attention to detail.
• Excellent organizational and time management skills.
• Strong communication and negotiation abilities.
• Ability to manage multiple priorities simultaneously.

• Confidence in making decisions in uncertain or fast-changing environments.

   

Key Responsibilities

• Identify, evaluate, and onboard new payment providers.
• Negotiate commercial terms, pricing, and partnership models.
• Build and maintain an up-to-date database of payment partners.
• Monitor the market, competitors, and emerging payment solutions.
• Assess the efficiency, risks, and business value of new integrations.
• Prioritize provider integrations based on business needs.
• Coordinate compliance, onboarding, and integration processes for new partners.
• Work closely with the legal team on contracts and partnership terms.
• Manage day-to-day communication with payment providers regarding operational and technical matters.
• Ensure payment tariffs, documentation, and partnership terms remain accurate and up to date.
• Analyze financial, operational, technical, and regulatory risks.
• Initiate backup solutions and provider replacements when necessary.
• Develop and maintain the payment infrastructure roadmap and integration plan.

• Prepare regular reports and analytics on provider performance and overall payment efficiency.

   

What Success Looks Like

• A well-structured and continuously updated payment provider ecosystem with clear statuses, partnership terms, and integration priorities.
• A stable payment infrastructure that enables rapid expansion into new GEOs and supports new product launches.
• Reduced operational risks, delays, and payment disruptions through effective provider management.
• Optimized integration costs and improved efficiency of payment operations.
• A reliable network of payment partners that supports sustainable business growth and scalability.