Jobs at Djinni

Are you a Data Scientist with a love of LLMs, generative AI?

We are looking for a passionate Data Scientist to implement AI solutions aimed at achieving business goals.

This role offers the opportunity to work on cutting-edge AI adoption projects that helps to improve current business processes.

You'll be a great fit if you have:
• Strong Python Experience (1 year +);
• Experience with LLM , Diffusion models (1 year +);
• Knowledge of Prompt engineering;
• Experience with Gen AI-related technologies such as LangChain and RAG;
• Experience with Neural Networks (Optional) ;
• Experience with NLP , Predictive analytics and Machine learning;
• Experience with Pandas;
• Experience with SQL, including experience with large datasets;
• Strong experience in statistics;
• Bachelor's degree in Computer Science or a related field.

What you'll do:
• Develop AI agents that utilize LLM, RAG and langchain approach;
• Implement LLM and Diffusion models to boost business productivity;
• Utilize LLM (LLM Vision) to improve object detection, text classification and extraction;
• Create forecasting, recommendation, and classification models;
• Transform business challenges to AI applications;

We ensure your growth with:

• Competitive salary fixed in USD;

• Flexible working schedule and fully remote work format;

• Paid vacation days and sick leave days;

• Personal and professional development opportunities;

• Participation in building innovative projects from scratch using modern technologies;

• Team-building activities and corporate events;

• English classes and educational events.

#WeAreIn for jobs that impact everyone's life. What if your ideas could change the way the world connects, powers up, or thinks? As an Embedded Systems Engineer on our Research & Development team, you'll have the opportunity to merge creativity with your technical expertise by shaping the future of technology, driving groundbreaking projects, and bringing new ideas to life. Are you in?

Your Role

Key responsibilities in your new role

• Be responsible for firmware development for the MCU system and peripherals
• Implement drivers and middleware that enable hardware capabilities according to business specifications
• Work with an international team on cutting-edge technology
• Contribute to the innovative advancement of the company’s MCU solutions

Your Profile

Qualifications and skills to help you succeed
 

• A university degree in Computer Engineering, Computer Science, Electronics, or similar domain
• At least 3–5 years of experience in embedded solutions development
• Strong knowledge of Embedded C
• Good understanding of MCU peripherals
• Strong knowledge of communication interfaces like I2C/SPI/UART
• Good knowledge of make-build systems and Git

• At least an intermediate level of English

   

Please send us your CV in English.

We are looking for a highly organized and detail-oriented Operations Manager Assistant to join our growing team. In this role, you’ll be responsible for ensuring smooth day-to-day operations, supporting management, and keeping internal processes efficient and compliant. 

🔑 What You’ll Do 

• Oversee and optimize administrative and operational processes 
• Manage document flow, reporting, and internal record-keeping 
• Support HR and finance teams with onboarding, payroll, and compliance tasks 
• Coordinate communication between departments and external partners 
• Monitor KPIs, prepare regular reports, and ensure timely task completion 
• Implement best practices to improve operational efficiency 

✅ About You

• Desire to get experience in a back-office, operations, or administrative manager role 
• Strong organizational and multitasking skills 
• Excellent communication in English (written and verbal) 
• Proficiency in MS Office / Google Workspace (knowledge of ERP/CRM systems is a plus) 
• Understanding of HR, finance, or legal workflows will be an advantage 
• Proactive mindset with strong problem-solving skills  
• Degree in Economics or Statistics is a pus 

🎯 Why Join Us? 

• Competitive salary  
• Remote work  
• Flexible schedule  
• Career growth opportunities  
• Sport compensations  
• Supportive corporate culture 

Про компанію Profisea

Profisea, an Israeli boutique DevOps and Cloud company, has for over nine years been providing end-to-end solutions and support for business. Our teams of highly-skilled professionals draw on their deep industry knowledge and vast technology expertise to deliver top-notch, dynamic and lean solutions to solve various business challenges for companies of any size, from startups to enterprises.

Our mission is to help our clients implement best DevOps practices and design cost-effective and secured cloud architecture to maximize performance, ensure faster deployment, improve the quality of the client’s offering – whether services or products – and reduce time to market.

In 2021, Profisea's team launched a unique AI-based Cloud management platform that allows you to visualize, manage Cloud infrastructure, and reduce your cloud expenses on virtual assets by up to 90%.

Profisea provides state-of-the-art solutions custom-tailored to every type of client, with a full range of services including:

- DevOps as a service (CI/CD, Continuous Monitoring, Infrastructure as a Code, Microservices, Kubernetes, DevSecOps)
- Cloud Computing (Cloud Migration, Cloud Security, Cloud Environment Creation and
- Management, FinOps with ProfiSea Labs, Cloud Security)
- SRE as a service
- NOC as a service
- ALM consulting
If you are planning to migrate to the cloud, thinking about building a transparent CI/CD pipeline or adopting DevSecOps or Kubernetes in your enterprise, Profisea is here to help. We are ready to design your cloud architecture, secure your cloud and make it cost-effective.

Profisea is a boutique DevOps and Cloud company - AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Manager who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.

What you will do

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect

English - Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.

What we offer

Opportunity to be part of a growing company and to grow with us
Being at the forefront of the DevOps and Cloud services industry
Great compensation and commission
Professional working environment where you will be an essential member of our team

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

We are looking for a Contact Center Operator to support and engage with players through outbound calls. We are looking for a communicative and proactive person who enjoys talking to people, can handle different types of requests, and deliver a positive customer experience.

📅 Your daily adventures include:

• Making outgoing calls according to assigned tasks and scripts;
• Informing players about available bonuses, promotions, and special offers;
• Assisting players with failed payments and basic account-related issues;
• Handling first-line customer requests and providing timely support;
• Maintaining daily reports on call results and activities in the required format;
• Participating in daily team meetings and discussing call performance metrics;
• Ensuring a friendly, professional, and helpful communication style in every interaction;
• Escalating more complex cases to relevant teams when needed.
   

🧭 What makes you a great match:

• Excellent spoken English (C1/C2) — you feel confident on calls;
• Strong communication skills and active listening;
• You’re comfortable talking to new people and keeping conversations engaging;
• Customer-oriented mindset and positive attitude;
• Previous experience in a call center or customer support is a plus, but not required;
• Extroverted personality — you get energy from communication;
• Ability to follow scripts while staying natural and flexible in conversation.
   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We need a detail-oriented analyst and a proactive communicator who will ensure seamless transaction flows, optimize conversion rates, and manage relationships with payment service providers (PSPs) across diverse global markets.

🎯 Key Responsibilities

• Relationship Management: Serve as the primary point of contact for connected PSPs. Handle day-to-day communications, resolve operational queries, and push for better service terms.
• Onboarding & Integration: Support all stages of PSP onboarding — from the initial intro and gathering technical documentation to the final "go-live" phase.
• Performance Analytics:  Monitor provider dashboards and transaction reports to compare performance.
  • Analyze payment conversion rates (Click-to-Deposit) and identify root causes for failed or pending transactions.
  • Interpret data to spot discrepancies and suggest actionable improvements.
• Operational Excellence:
  • Process internal tickets from Business Development and translate them into clear technical tasks for the Integration/Product teams.
  • Conduct competitive analysis of payment solutions in target regions, identifying new local methods and integration channels.

• Cross-department Collaboration: Work closely with Finance, Legal, Product, and Business Development teams to align payment strategies with global business goals.

  ✅Requirements
  - Experience: 1+ year of relevant experience in iGaming (Betting/Gambling), with a primary focus on European markets such as Italy, Portugal, Czech Republic, Poland, Greece, and the Netherlands.
  - Tier-1 Market Expertise: Proven track record working with Tier-1 European countries and a deep understanding of their payment ecosystems.
  - Payment Systems Knowledge: Strong grasp of Card processing and European Alternative Payment Methods (APMs), including experience with systems such as Blik, iDEAL, MbWay, and similar regional solutions.
  - Technical Skills: Hands-on experience with Payment Service Provider (PSP) admin panels and reporting tools.
  - Analytical Competence: Ability to  effectively communicate with the analytics team, read and interpret dashboards, and generate actionable insights and recommendations based on the data.
  - Languages: Upper-Intermediate (B2+) English proficiency, both written and verbal, for efficient communication with international partners.
  🧠 Soft Skills

• Detail-Oriented: You notice the small things in transaction logs that others might miss.
• Stress Resilient: Comfortable working in a high-pressure, fast-growing global company.
• Assertive: Not afraid to push your position and hold providers accountable for their performance.
• Organized: Ability to manage multiple onboarding processes and tickets simultaneously without losing focus.
• ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We're looking for a creative AI Content Creator / Sci-Fi Video Creator to help us build and grow a portfolio of short-form social media channels.

The content will be based on ideas from an upcoming book and transformed into engaging vertical video series using modern AI tools. This is a project-based role with the opportunity to transition into a full-time position.

Responsibilities

• Create engaging vertical video series (1–2 minutes) for TikTok, Instagram Reels, and YouTube Shorts.
• Turn book ideas and concepts into compelling short-form content.
• Use AI tools to streamline script writing, voice generation, editing, and content production.
• Build and manage multiple social media accounts to test different content formats, hooks, and creative ideas.
• Plan content calendars and publish videos consistently.
• Analyze performance metrics and continuously improve content based on the results.
• Stay on top of platform trends, viral formats, and new AI tools.

Requirements

• 2+ years of experience in social media and content creation for TikTok, Instagram Reels, and/or YouTube Shorts.
• Experience in short-form content creation.
• Strong understanding of what makes short-form content engaging.
• Hands-on experience with AI tools for content creation.
• Ability to independently generate ideas and transform them into finished content.
• Analytical mindset with an interest in testing, experimenting, and improving results.

Nice to have

• Experience growing multiple social media accounts.
• Experience with faceless or AI-generated content.
• Basic video editing skills (CapCut, Premiere Pro, Final Cut, or similar).
• Experience using automation tools.
• Experience building repeatable content production workflows.

About Marketing Pot:

Marketing Pot is a marketing agency amplifying the impact of exceptional products and services — so that quality becomes the global standard, not the exception.

Our values are:

• Professionalism: We strive for professionalism in all aspects of our operations. We set high standards in communication, interaction with clients and colleagues, and in the performance of our duties. We also value and regularly assess the knowledge, experience, and competence of our employees.
• Quality: We strive for excellence in everything we do. From our products and services to client interactions, we always aim to deliver the best results. We set high quality standards and expect our employees to be responsible for their work.
• Self-Development: We support and encourage the personal and professional development of our employees. We believe in continuous self-improvement and learning, so we encourage our employees to learn new things, expand their knowledge and skills.
• Transparency: We strive for honesty and openness in all our actions and communications. We believe that only through transparent interaction can we achieve mutual understanding and success. We value trust.

If you feel you wanna become the better version of yourself and deliver results you will be proud of, send us your resume. We are waiting for you to join our awesome team ;)

</aside>

Our partner’s EMS platform sits between technical reality (PLCs, inverters, telemetry) and energy-market reality (DSO requirements, balancing, curtailment, billing). Today, this domain and business knowledge lives mainly in the heads of the CTO and product owner, creating a bottleneck as the team scales. This new role will own turning that knowledge into written, testable requirements using Spec-Driven Development (SDD) and AI-assisted pipelines — becoming the team’s primary bridge between the energy world and engineering.
 

Main Responsibilities

– Take over requirements intake from the CTO and product owner, converting discussions, DSO correspondence, and field feedback into a structured, prioritized backlog with written specs
– Specify energy-domain features end-to-end — curtailment orchestration, group energy-compensation logic, price-forecast handling — with acceptance criteria QA can test against
– Extend the existing requirements-traceability practice (BR/SR/SwR) from the PLC track to the whole platform, supporting audits and NIS2 compliance
– Document the domain: build a glossary and rulebook (market roles, settlement logic, sign conventions) so engineers stop relying on the CTO to explain the sector
– Own feature acceptance — verifying delivered work against specs and domain logic before it reaches dispatchers and clients
– Use AI tools to draft requirements and acceptance criteria from raw inputs (meeting notes, DSO correspondence); maintain specs as living, primary-source-of-truth documents; implement automated traceability
 

Mandatory Requirements

Must-have

– Strong, hands-on knowledge of the energy sector (the core requirement — interviews go deep here):

•  
  • Market structure: TSO/DSO roles, generators, suppliers, balancing responsibility
  • Renewables operations: PV generation profiles, curtailment, BESS use cases (peak shaving, self-consumption, balancing)
  • Metering and settlement: billing meters, imbalance, day-ahead/intraday pricing, forecast-to-financial-outcome logic

  • Grid-code and regulatory awareness: what a DSO can demand from a generator, and what evidence operators must provide

    – 3+ years as a Business Analyst (or equivalent) on software products
    – Requirements engineering craft — stakeholder elicitation, specs with acceptance criteria, epic decomposition, traceability
    – Comfortable working with technical teams — can read an API spec or data model, ask precise engineering questions
    – Data literacy — comfortable in Excel and basic SQL
    – Romanian + English B2

Missing energy-sector depth is an automatic disqualifier, regardless of BA experience.

Nice-to-have

– Experience with EMS/SCADA/energy-management products
– Moldova/Romania market specifics — local DSO/TSO landscape, ANRE regulations, regional balancing context
– Understanding of MILP optimizer capabilities/limits
– Formal requirements methods (BR/SR/SwR layering, traceability matrices, BPMN/UML)
– Exposure to NIS2 or regulated-industry documentation
– Jira/Confluence fluency
– Ru/UA language

Red flags

– Energy knowledge is purely theoretical — no real experience with a plant, meter, market process, or settlement dispute
– Past specs are meeting notes, not real requirements — no acceptance criteria or edge cases
– Can’t explain domain concepts simply; hides behind jargon
– Has never had a requirement proven wrong (i.e., never actually checked)
– Needs a PM as an intermediary to work with engineers
– Resistance to SDD or AI-augmented requirements engineering
 

We offer

– Format: Remote
– Search geography: Moldova, Romania, Ukraine, then rest of Europe
– Direct ownership of a critical, high-visibility function — the primary translator between energy-market reality and engineering
– Clear runway to shape and grow the BA craft at the company (energy-domain depth valued over years of BA title)
– Modern, AI-first workflow — leveraging SDD and AI tools rather than manual, ad hoc documentation

We are looking for a Senior .NET Developer to join our team and work on a B2B platform for certified online courses and training materials in a specialized professional niche.

Responsibilities:

• Design and develop features across .NET Core and legacy VB.NET / Web Forms codebases
• Quickly understand unfamiliar code and make clean, minimal, well-targeted changes
• Refactor and modernize existing code incrementally, without large-scale rewrites
• Work with MySQL on a live production database — schema design, indexing, query optimization, and safe versioned migrations
• Ensure proper testing and deliver stable, consistent releases
• Conduct code reviews and support team members in solving complex tasks
• Document key technical decisions (e.g. in ADRs or a shared knowledge base)
• Clearly explain and justify technical decisions to the team

• Communicate effectively with team and US-based client, with at least ~1 hour of overlap with US Mountain Time

   

Requirements:

• 4+ years of commercial .NET development experience
• Strong knowledge of C# and .NET, with ability to read and work in legacy VB.NET + Web Forms
• Deep understanding of Entity Framework (EF Core) and manual SQL
• Strong hands-on experience with MySQL specifically
• Proficient in Git and Azure DevOps
• Experience with unit/integration testing, including covering legacy code
• Responsible, controlled use of AI-assisted development tools (Claude Code, Codex, Cursor, etc.) — validating AI output and documenting significant decisions

• Upper-Intermediate English or higher

   

Would be a plus:

• Experience with Telerik UI, Blazor, or .NET MAUI
• Experience with Azure, IIS / Windows Server
• Background in aviation, eLearning, or other regulated domains

Recruitment Process:

1. HR Interview
2. Technical&Final Interviews
3. Client Interview
4. Job Offer

We Offer:

• Innovation Culture: Work in a team that actively experiments with AI and modern development approaches
• Real Product Impact: Direct collaboration with a client and influence on product decisions
• Flexible Work: Remote work or a modern office in Kyiv
• Generous Time Off: 20 paid vacation days + 15 sick leave days annually
• Professional Growth: Compensation for courses, certifications, and learning resources
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro, Сlaude Code, GitHub Copilot, etc.)

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

About the Role

We are looking for a Business Development Manager to help grow revenue and scale our company. This role is focused on growth through B2B sales, partnerships, and new market opportunities. You will work closely with the Product team and other departments to identify growth opportunities, build effective sales processes, and develop strong partnership channels. We are especially interested in people who bring channels or approaches we haven't tried yet. We'll jointly decide which directions are most worth pursuing for the period, and from there work can be independent or in close collaboration with the team, depending on the channel. 

 

Key Responsibilities

1. Identify and evaluate growth opportunities

• Map market opportunities and prioritize high-potential segments

• Clarify pain points and needs of target audiences

• Identify underutilized channels, design an approach to test them, and scale what works

• Bring channels or approaches from your own experience that we haven’t tried yet

2. Drive direct B2B sales

• Shape offers for key segments together with the Product team

• Build and manage the sales pipeline from outreach to close

•  Build and run multi-touch outreach sequences - several touchpoints over days/weeks to the same lead - targeting DevOps teams, IT managers, and CTOs of SMBs

3. Develop partnerships

• Launch and grow referral and affiliate programs

• Build win-win integrations with complementary product/service providers

• Develop co-marketing, channel, and strategic partnerships

• Explore marketplace and reseller placements (e.g. AWS/Azure/GCP marketplace, hosting marketplaces) where relevant to the product

 

Requirements

• 1+ years of independently managing a full B2B sales or business development cycle

• Hands-on experience with multi-channel outreach - email sequences, cold outreach. Has tested channels independently, not just used a ready-made system

• Ability to identify growth opportunities and apply effective sales strategies

• Experience launching a channel from scratch (one we may not be using yet) that delivered measurable results

• Experience defining target audiences, testing hypotheses, and identifying high-LTV segments

• Understanding of sales funnels, pipeline management, and key commercial metrics

• Understanding of the product market fit

• Strong market research and competitor analysis skills

• Negotiation skills and ability to drive deals to closure

• Confident with AI tools, automation, and modern sales/growth stack

• Experience building and developing win-win partnerships

• English B2+

 

Nice to Have

• Experience with referral or affiliate

• Background in web hosting, infrastructure, SaaS, or adjacent niches

• Experience with outbound tools (Apollo, Clay, Instantly, or similar)

• Attended or represented a company at tech/hosting events or meetups

 

What We Offer

• Global market

• A mature product with proven market demand

• Flexible work system and individual approach to compensation

• Regular review of income and bonuses based on results

• Compensation of tax payments and accounting support after successful adaptation

• Monthly payments, strictly on time

 

Working Conditions

Format: remote, 5 working days / 2 days off

Schedule: 9:00 - 18:00, flexible lunch break of 1 hour between 12:00 and 15:00

Trial period: 2–3 months (may be completed early, retroactively)

Contract: FOP - after successful adaptation

 

Hiring Process

1. CV and cover letter review
2. Call with the HR gen.
3. Interview with the team
4. Offer
Note: Additional steps may be required.

Please send your CV and a short cover letter. While we appreciate your interest, we will only be able to contact candidates who are a close match for the role. Thank you.

 

Note

We will only provide feedback on the results of your resume review if we decide to proceed with your application. Otherwise, your information will be stored in our database, and we will contact you if a suitable position becomes available. The review process takes up to 10 business days.