Jobs at Djinni

About the Company:
 

We are an international iGaming startup operating in Tier-1 markets (DE, AU) with large advertising budgets. As part of expanding our performance marketing department, we are looking for a Senior Media Buyer who will be responsible for efficient traffic acquisition, consistent growth of key performance metrics, and the systematic development of the company’s advertising channels.
 

Responsibilities:

• Launch, manage, and scale advertising campaigns in Facebook Ads (Gambling / iGaming);
• Work with Tier-1 GEOs (DE, AU);
• Search for, test, and scale effective combinations (creatives, offers, landing pages, funnels);
• Optimize advertising campaigns based on ROI, CPA, and LTV metrics;
• Analyze performance, work with analytics tools, pixels, events, and attribution systems;
• Develop hypotheses and run A/B tests;
• Collaborate with the creative and product teams;
• Monitor profitability and scale successful strategies.
   

Requirements:

• At least 2 years of experience as a Media Buyer (mandatory in Gambling / iGaming);
• Proven experience working with Tier-1 GEOs (DE, AU, etc.);
• Strong expertise in Facebook Ads and campaign scaling strategies;
• Solid analytical skills and experience working with key metrics (ROI, CPA, LTV, CR);
• Understanding of funnels, offers, creatives, and hypothesis testing approaches;
• English level B2 or higher;
• Self-driven, responsible for results, and performance-oriented.
   

What We Offer:

• Fixed salary starting from $1,500 + performance-based bonuses (final conditions discussed individually);
• Fully remote work format;
• Work with Tier-1 markets and large advertising budgets;
• International team and modern tools;
• Opportunities for professional and financial growth;
• Participation in the development and scaling of the company’s products.

BA, MS degree in software engineering, computer science, or other related fields
Good knowledge of C/C++
Good knowledge and experience in multithreading
Good knowledge of Linux, including experience in the development of Linux
Experience in troubleshooting and debugging complex issues, profiling, and system performance optimization.
Experience in working with and creating software development documentation
Intermediate+ spoken and written English

Job Responsibilities

Contribute to the development and bug-fixing of Android-specific OS-level features.
Contribute to the performance analysis and optimization of the existing system.
Contribute to HAL development.
Porting customer-specific features to the newest Android versions.
Take part in the analysis of system requirements and customer requests
Take part in different PoC projects.
Cooperate with other teams worldwide to follow up on product development and integration with other solutions.

Department/Project Description

Our customer is an international company with offices in more than 20 countries and headquarters in Tokyo, Japan. It is one of the largest Tier 1 semiconductor and microcontroller vendors for automotive, industrial, home electronics, and other industries worldwide. The Company is cooperating with the world’s biggest car manufacturers, providing them with high-quality, cutting-edge, and comprehensive integrated cockpit and automotive computing platforms.

The team at GlobalLogic is providing a full-cycle R&D service to the customer. The main responsibility is the bring-up of the newest versions of the Android OS on customer-specific hardware, including system requirements analysis, new feature development and bug-fixing, system integration, and validation.

We are looking for a Lead Backend Developer to architect and own the backend infrastructure of our fintech platform. You will design scalable microservices, manage critical data flows, and ensure system reliability at scale. Work directly with product, design, and business stakeholders to translate requirements into robust backend systems. 

This is a hybrid role, and we are currently considering candidates based in Lviv (Ukraine). 

Fully remote work is not an option for this position.

What You Will Do
Backend Architecture & Design

• Own the backend architecture end-to-end across microservices.
• Design and implement Node.js / Express services handling 20M+ transactions monthly.
• Architect PostgreSQL schemas for reliability and performance at scale.
• Define API contracts (GraphQL, REST) that support frontend and partner integrations.
• Make critical decisions on data consistency, caching, and async patterns.

Microservices & System Design

• Build and maintain multiple Node.js / Express microservices with clear ownership boundaries.
• Implement webhook-driven workflows and event-driven architecture.
• Design and implement real-time data synchronization pipelines.
• Manage message queues (RabbitMQ) for async operations and inter-service communication.
• Ensure row-level security (RLS) and multi-tenant data isolation at the database layer.

Data & Performance

• Design and optimize PostgreSQL schemas using Prisma ORM.
• Write complex queries, manage indexes, and ensure query performance.
• Implement caching strategies and data consistency patterns.
• Build audit trails and changelog tracking for compliance and debugging.
• Handle sensitive data (KYC, AML, financial records) with security-first approach.

Integration & Third-Party Services

• Integrate with external services (KYC providers, document verification, acquiring networks).
• Design and maintain API integrations with payment processors and clearing centers.
• Build robust error handling and retry logic for critical integrations.
• Document APIs and maintain SDK/integration guides for partners.
Communication & Leadership

• Work directly with product managers and stakeholders to clarify backend requirements.
• Proactively flag technical risks, propose solutions, and keep stakeholders informed.
• Give technical feedback on product feasibility and scalability implications.
• Lead backend code reviews with focus on quality, performance, and knowledge sharing.
• Mentor junior developers and foster backend engineering best practices.

What We Are Looking For
Core Requirements:

• 5–7 years of production experience in Node.js backend development.
• Strong TypeScript across the entire stack (no JavaScript-only experience).
• PostgreSQL expertise: schema design, optimization, transactions, advanced queries.
• Prisma ORM or similar ORMs and hands-on experience with relational databases.
• GraphQL schema design and resolver implementation (REST a plus).
• Microservices architecture: designing boundaries, managing state, async communication.
• RabbitMQ or similar message brokers; event-driven architecture patterns.
• Experience with fintech, payments, or regulated financial products.
• Strong communication skills and comfort working directly with non-technical stakeholders.

Nice to Have:

• Distributed systems experience (eventual consistency, saga patterns, consensus).
• gRPC for service-to-service communication.
• Experience scaling to 100K+ users and handling high transaction volume.
• Background in AML/KYC compliance or financial data handling.
• DevOps sensibility: monitoring, logging, deployment pipelines.
• Experience mentoring backend teams.

Tech Stack
Core: Node.js, Express, TypeScript, PostgreSQL, Prisma ORM, GraphQL, RabbitMQ, gRPC
Supporting: REST APIs, Webhooks, Real-time data sync, Multi-tenant architecture, Audit logging

What We Offer

• Full backend ownership and architectural control.
• Work on systems handling millions of transactions and 100K+ merchants.
• Direct access to product and business stakeholders.
• Modern microservices stack with no legacy debt.
• AI-friendly engineering culture—we embrace tools that make you more effective.
• Deep fintech learning: multi-partner networks, compliance, payment flows.
• Competitive compensation and benefits package.

Video Maker for part-time

About the company

Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We’re the #1 lead marketplace in the USA, and we’re accelerating.

 

Role overview

We’re looking for a Video Maker who can create fast, engaging short-form videos that hold attention and clearly deliver the message. You’ll own the editing process from idea and footage selection to final cuts, working closely with the marketing team to produce content for Reels, Shorts, TikTok, ads, and social campaigns. This role exists to help us turn strong ideas into videos that people actually watch, understand, and act on.

🔧 What You’ll Be Doing:

• Edit short-form videos with strong pacing, clear hooks, clean rhythm, and high retention in mind
• Build videos around the message and story, not just around music, effects, or nice-looking visuals
• Source and select relevant materials independently, including B-roll, stock footage, references, memes, and AI-generated visuals
• Add captions, subtitles, zooms, transitions, highlights, and basic motion graphics where they improve clarity and engagement
• Create strong first 3-5 seconds for videos so the audience understands why they should keep watching
• Work closely with SMM, marketing, and business stakeholders to turn briefs, ideas, and feedback into final videos
• Iterate quickly based on feedback and deliver polished edits with a fast turnaround

✅ What Makes You a Strong Fit:

• 3+ years of experience as a video editor, video maker, or similar role, with a strong portfolio of short-form content
• Strong understanding of dynamic editing, including pacing, hooks, rhythm, visual logic, and audience retention
• Experience creating content for Reels, Shorts, TikTok, paid ads, or other social-first formats
• Ability to choose visuals based on meaning, context, and message - not only aesthetics
• Confidence working independently, sourcing materials, solving creative problems, and improving edits without waiting for step-by-step instructions
• Experience with captions, subtitles, basic motion graphics, zooms, transitions, and visual highlights
• Advanced English for understanding briefs, working with feedback, communicating with the team, and creating content for an English-speaking audience

➕ Bonus if you have:

• Experience using AI tools to generate, improve, or source visual materials
• Experience with HeyGen or similar AI video tools
• Ukrainian or Russian language skills
• Experience working with startup marketing teams or fast-moving social media teams
• Experience creating videos for lead generation, sales, or performance marketing

🎁 Why You’ll Love It Here:

• You’ll work at the core of a product-led, AI-powered startup where data drives every decision
• Your work will ship fast and impact thousands of users
• High autonomy, low bureaucracy: we trust you to own your domain
• Remote-first culture with flexible hours and async-friendly communication
• A smart, passionate team that moves fast, supports each other, and builds cool stuff

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries — and we keep growing every day. Our team is united by the desire to move forward, achieve results, and explore new opportunities together.

Customer Care Center is the heart of the company, working proactively through end-to-end parcel monitoring, shipment follow-up, and proactive customer communication. It helps customers resolve any issues quickly while providing the company with valuable insights to continuously improve processes and service quality.

About the role

We are looking for a Customer Care Analyst responsible for forecasting workload, scheduling, and capacity planning.in our Customer care center. 
This role is for someone who works confidently with data and turns it into clear planning decisions.

Your mission

To ensure stable customer care operation and high service levels through accurate forecasting and workforce planning.

Main tasks:
• Forecasting workload (calls, chats, emails, back-office)
• Building and optimizing schedules
• Capacity planning and hiring needs
• Analyzing plan vs actual (shrinkage, occupancy, adherence)
• Adjusting plans based on operational changes

Requirements:
• 2+ years in WFM / Real-Time / Capacity Planning (50+ agents) or in Data Analytics or in Business Analytics 
• knowledge of workload models
• Experience in forecasting (data, seasonality, trends)
• Advanced Excel / Google Sheets
• WFM systems and BI tools — as a plus
• Strong analytical thinking

We offer:
• Official employment and social guarantees;

• Full provision of work equipment;
• Flexible work format: remote or hybrid;
• International environment and large-scale challenges;
• Real impact on the development of European business;
• Professional growth within the Nova group of companies.

Ringostat is a Ukrainian AI-powered platform for telephony, call tracking, and call analytics. Recognized as a High Performer on G2 for three consecutive years and ranked among the Top 10 worldwide in its category 🏆, the company also received двойне recognition from Forbes Ukraine in 2025 (Next 250 most promising companies & Top 25 innovative startups). 

🔎 We are looking for a Sales and Partnership Manager for the Polish market who will help expand our partner network in Poland and drive sales growth 🇵🇱

Who We Need:

🟢 Hard Skills

• Polish — C1 level
• English — B2 level

• At least 1 year of experience in sales, partnership development, sales management, or customer-facing roles

   

🟢 Soft Skills:

• Proactivity and persistence — you set ambitious goals, find solutions, and consistently implement them
• Organization and responsibility — you prioritize effectively, pay attention to details, and deliver on commitments
• Strong communication skills — you easily build rapport, negotiate effectively, and persuade confidently
• Multitasking and flexibility — you can manage multiple partners simultaneously and quickly adapt to change

➕ Nice to Have:

• Experience in B2B sales, partnership development, or building long-term business relationships (6+ months)
• Experience with SPIN and BANT methodologies
• Experience handling objections and identifying customer needs

🎯 Your Key Responsibilities:

1. Develop existing partners: maintain regular communication, build trusted relationships, and help partners sell Ringostat services more effectively to their clients
2. Drive partner lead flow: your main KPI is the quantity and quality of leads generated by partners
3. Educate and motivate: conduct presentations, workshops, and mini-trainings for partner teams
4. Build deep relationships: work with different levels within partner companies — from executives to account managers and sales teams
5. Analyze performance: maintain structured reporting, identify growing/declining partners, and increase their engagement
6. Represent Ringostat at events: conferences, exhibitions, webinars, and offline networking

🚀 What We Offer:

1. Work in a fast-growing product company Ringostat (part of Fraktal Group) — one of the largest IT groups in Ukraine
2. Company growth of 60%+ annually, and 3x year-over-year growth in Poland
3. 10+ years on the market with a strong reputation — not a startup with an unpredictable future
4. Our product is used in 33 countries, with 3,000+ companies making over 10 million calls monthly 🌍
5. High autonomy and ownership, real impact on strategy and results
6. Work within one of the company’s key strategic directions — the partner channel
7. Use of AI tools and modern sales technologies
8. A powerful SaaS product that continuously evolves
9. Results-driven culture — clear processes, no unnecessary bureaucracy or micromanagement
10. Competitive compensation: official salary + performance-based bonus 💰
11. Cafeteria plan: compensation for sports, education, healthcare, and other life benefits of your choice

#WeAreIn for jobs that impact everyone's life. 

What if your ideas could change the way the world connects, powers up, or thinks? As a Digital Design/FPGA Engineer on our Research & Development team, you'll have the opportunity to merge creativity with your technical expertise by shaping the future of technology, driving groundbreaking projects, and bringing new ideas to life. 

Are you in?

Your Role

Key responsibilities in your new role

In this role, you will be part of a team that develops system prototypes for the company’s cutting-edge products by converting ASIC RTL designs to FPGA implementations.
 

• Write and import test benches for the FPGA, run joint debug sessions with the verification team to ensure design functionality is preserved during ASIC to FPGA conversion
• Review test firmware in C and support the firmware team with test bench debugging
• Develop custom hardware companion boards and daughtercards for off-the-shelf FPGA boards and kits
• Debug hardware, logic, and module configuration issues
• Develop custom logic blocks to mimic ASIC functionality not feasible in FPGA such as ADC, DAC, and mixed-signal peripherals

Your Profile

Qualifications and skills to help you succeed
 

• A university degree in Computer Science, Electronics, or equivalent
• At least 3 years of experience in embedded and at least 1 year of experience in digital design using FPGA
• Hands-on experience with lab debug equipment such as oscilloscopes, logic analyzers, and protocol analyzers
• Experience with verification methodologies, VHDL and Verilog; and RTL and gate level simulations (e.g. Mentor QuestaSim) and debug tools
• Hands-on with firmware debugging tools such as Keil uLink2 and IAR J-Link
• Knowledge of schematic entry CAD (Allegro, Altium, KiCad) would be a plus
• Fluency in English

Please send us your CV in English.

Note: This is a temporary 2-years contract with the possibility of staying afterwards.

Ringostat is an AI-powered business platform offering telephony solutions, call tracking, and conversation analytics. Over the past 3 years, we have consistently received High Performer awards on G2 and rank among the global TOP 10 in our category. We are also the only official Google Analytics partner among similar services in Eastern Europe.

Today, more than 3,500 companies across 33 countries handle over 10 million calls monthly using Ringostat. Our clients include Peugeot, OLX, DOM RIA, Jooble, and over 250 partners worldwide. The company is growing at a rate of 50–60% annually, while the Polish market is doubling year over year.

👀 Who we are looking for

We are looking for an ambitious Sales Account Executive to join our sales team in Poland and help us achieve ambitious growth goals.

Your main responsibility will be closing deals with business clients who need modern telephony, call tracking, and AI-powered analytics solutions — a product that solves real and measurable business challenges.

The seniority level and sales targets will be determined during the recruitment process based on your experience.

⚙️ Your skills

Must-have requirements:

• 1+ year of sales experience, preferably in B2B (SaaS, IT services, digital products, or similar). We also consider candidates with B2C sales experience.
• Experience managing the full sales cycle — from the first contact or demo to closing the deal.
• Experience working with CRM systems (e.g., HubSpot, Salesforce, Pipedrive, or similar).
• Persistence in working with leads and the ability to effectively handle objections.
• Strong communication and negotiation skills.
• Native or fluent Polish (required).

• English level B2+ or higher (required).

   

Nice to have:

• Experience selling telecommunications products.
• Experience using AI tools in sales workflows (e.g., ChatGPT).

• Basic knowledge of Google Sheets or Excel.

   

📌 Your responsibilities

• Achieve the main goal: closing deals while maximizing conversion rates and average deal size, consistently delivering monthly sales targets.
• Manage the full inbound sales cycle: demo → negotiations → closing.
• Conduct product presentations (primarily online meetings), adapting communication to different stakeholders (e.g., Head of Sales, CMO, CEO, IT Lead).
• Effectively handle objections and competitive situations.
• Drive cross-sell and upsell opportunities within the Ringostat product ecosystem to maximize deal value.
• Maintain accurate and up-to-date CRM records (every deal and next step properly documented).
• Collaborate with SDR, Support, and Customer Success teams to ensure smooth client onboarding.
• Participate in conferences, trade shows, and industry events when needed.

🙌🏻 What we offer

• Competitive compensation: fixed salary + unlimited monthly bonuses.
• Clear career path: Junior → Junior+ → Middle → Middle+ → Senior.
• A product with strong product-market fit and a client base of over 3,500 companies.
• An experienced sales team and a modern, data- and AI-driven approach.
• Structured onboarding built on years of expertise.
• Fully remote work.

• Flexible benefits package (sports, education, medical care).

   

👉 If this role feels like the right fit for your experience — apply now.

We’d love to get to know you 🙂

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior DevOps Engineer!  

Requirements: 
- Excellent knowledge and regular 5+ years of experience with the following technologies:
- DevOps practices(IaC, CI/CD, GitOps)
- AWS Cloud (EKS, ECR, EC2, IAM, RDS, EBS, EFS, VPC, S3, Route53)
- Kubernetes at the CKA/CKS/CKAD certification level, real clusters management experience.
- Terraform: write, maintain, review, test, and improve complex solutions
- Helm: write, review, and test Helm charts and deploy releases
- Ansible: maintenance of roles and collections, deploy via automated pipelines, troubleshooting
- Basic network concepts knowledge

Will be plus:

- Experience of using and working with Openstack environments is a big plus
- Experience implementing or supporting Hashicorp Vault instances
- Monitoring (Grafana, Prometheus, Tempo, Loki)
- Debian Linux - installation, configuration and administration
- Ability to write and analyze basic bash or python scripts
- Experience completing CNFC, RedHat or other relevant certifications, not for the badge, but for the knowledge

Responsibilities:

The specialist will work in a DevOps team whose primary focus is developing standard and typical solutions using technologies such as Terraform, Ansible, and Helm. So good expertise in those technologies is required. We also deploy and support infrastructure that is based on a K8S clusters (without on-call duties). That means troubleshooting k8s and AWS cloud services. Strong knowledge of GitLab CI and ArgoCD gitops tool will help you greatly. Occasionally a linux system administration and bash/python scripting too. 

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

 

We are currently seeking a skilled and driven Senior AI/ML Engineer to join our R&D team.

We believe that you have:

• In-depth knowledge of Machine Learning (ML) and Deep Learning (DL) principles
• A minimum of 3 years of experience working as a Software/ML Engineer
• Strong proficiency in Python programming and ML related libraries and engines
• Experience with AI Agents
• Proven experience in prompt engineering, Large Language Models (LLM)
• LLM Fine-tuning: Experience in fine-tuning pre-trained language models for specific tasks or domains
• LLM Frameworks and Tools: Langchain / LlamaIndex or other + familiarity with other relevant frameworks such as Transformers, GPT-Index, or FAISS
• Experience with one or more machine learning libraries such as TensorFlow, Keras, PyTorch
• Ability to extract meaningful business insights from data and identify the stories behind the patterns
• Willingness to work in an R&D team with shifting priorities and actively engage in PoC initiatives.

• Intermediate or higher level of English proficiency

   

Cool to have:

• Experience with Computer Vision
• Expirience with LLMOps
• DevOps & MLOps: CI/CD pipelines, Docker, Kubernetes
• Experience with SQL, NoSQL and Vector databases

• Experience with NLP, NLU, Semantic Search

   

Responsibilities:

• Collaborate closely with the web development team to design, develop, and deploy machine learning models
• Develop new machine learning models or enhance existing ones to meet project requirements

• Monitor and maintain machine learning models in production, ensuring their optimal performance and stability

   

We offer:

• Flexible schedule
• Horizontal management and communication directly with project stakeholders
• 20 days of paid vacation
• Paid sick-leaves
• Annual activities budget — we endorse your wish to self-improvement
• Remote work

Summary

Are you a creative talent with an eye for detail and a passion for user-centered design? We’re searching for a Designer to craft visually captivating and intuitive web experiences that engage users and boost conversions.
As part of our team, you’ll have the freedom to innovate within established frameworks, collaborate with multidisciplinary teams, and bring your unique vision to life.

What You’ll Do
Design Innovation

• Create visually captivating web designs while adhering to design frameworks and user flow standards.
• Develop creative iterations of proven layouts that balance aesthetics and functionality.
• Experience designing for DTC (Direct-to-Consumer) brands, including advertorials, landing pages, product pages, and checkout flows.

Collaboration

• Partner with developers, marketers, and product managers to align on design objectives.

• Clearly present your ideas to stakeholders, ensuring everyone is aligned.

   

User Experience (UX)

• Design user-friendly interfaces that enhance usability and align with our brand.

• Optimize user engagement through thoughtful design choices.

   

Prototyping & Iteration

• Produce prototypes, wireframes, and mockups to test and refine ideas.

• Gather feedback and refine designs to achieve project goals.

   

Trend Awareness

• Stay ahead of industry trends and incorporate them into your work.

• Use creative thinking to adapt trends within proven concepts.

   

What You Bring
Design Expertise

• Proficiency in Figma, Sketch, Adobe XD, Photoshop, and Illustrator.
• A strong portfolio showcasing redesigns and creative work.
• Experience with web animation is a bonus!
   

UX/UI Knowledge

• Solid understanding of user experience principles and responsive design.
•  Experience in eCommerce, fitness/health industries, or content platforms is a plus.
  
  Creativity with Constraints
• Ability to think outside the box while respecting established flows.
• Experience reimagining existing designs or workflows.
  
  Technical Skills
• Basic understanding of HTML, CSS, and web development processes.
• Familiarity with design systems and frameworks.
• Experience with DTC brands, advertorials, prelander, landing pages and checkout pages is required.
   

Other / Soft Skills

• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Adaptable to feedback and evolving requirements.
• Proficiency in English, both written and spoken.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are looking for a Sales Manager in Europe to strengthen our sales motion in the European market. The mission of this role is to attract new B2B clients and sell customer support outsourcing, multilingual support, back-office operations, and AI-enhanced customer support solutions to companies across Europe.

The working schedule is full-time, remote, and Europe-based.

Your future responsibilities include:

• Qualify and manage B2B leads (inbound, outbound, and referral) across the European market;
• Conduct discovery calls with potential clients to understand their support needs, volumes, languages, channels, SLA requirements, seasonality, pain points, budget, and procurement process;
• Prepare commercial proposals together with the delivery and operations teams;
• Close deals and ensure a smooth handover to Account Management and Delivery teams;
• Maintain CRM hygiene: deal stages, next steps, decision process, stakeholders, forecast, close date, and risks;
• Collect market intelligence on competitors, pricing, client feedback, vertical trends, and common objections;
• Contribute to improving the sales process, ICP, messaging, outreach logic, and proposal structure.

Needed experience & skills:

• 3+ years of experience in B2B sales or business development;
• At least 1-2 years of experience in CX, BPO, customer support outsourcing, contact center, managed services, SaaS for customer support, or a closely related field;
• English level - C1 or higher;
• German level - B2 or higher;
• Experience selling to the European market;
• Experience with deal sizes from 70k to 500k+ ARR;
• Hands-on experience with B2B sales processes: discovery, qualification, proposal, negotiation, and closing;
• Experience working with CRM systems, preferably HubSpot;
• Ability to manage longer sales cycles and work with multiple stakeholders;
• Strong ownership, structure, and ability to work independently.

Nice to have skills:

• Experience with RFP or tender processes;
• Existing network among Heads of CX, Customer Support, Operations, or Procurement;
• Experience selling AI or automation solutions for support operations;
• Understanding of nearshore and offshore delivery models;
• French, Italian, Spanish, or Dutch at B2+ level.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• Mental well-being support, including sessions with psychologists or therapists, psychiatric consultations, and mental health app subscriptions;
• Learning & Development support for courses, workshops, certifications, training, books, and professional materials,
• Health & Wellness support for medical services, preventive care, recovery, and wellness activities;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company.

Submit your resume and join our team!

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a SMM Manager to join our team!

Requirements:

- 2+ years of hands-on experience managing social media and content for brands;

- Proven experience in sports, esports industries;

- Strong understanding of SMM analytics and data-driven decision-making;

- English proficiency at Upper-Intermediate level;

- Ability to work independently and manage multiple channels simultaneously.

Will be plus:

- Experience working with AI tools;

- Skills in Figma and Photoshop;

- Experience using Jira, Slack, and Notion.

Soft Skills:

- Excellent communication skills;

- Ability to work autonomously, multitask, and meet deadlines in a fast-paced environment;

- Proactive and results-oriented mindset;

- Creative thinking;

- Friendly and collaborative attitude.

Responsibilities:

- Managing the brand’s social media accounts (2–4 platforms, including Instagram and Telegram);

- Participating in the development of the SMM strategy;

- Collaborating with cross-functional teams and preparing task briefs;

- Creating and maintaining content plans;

- Developing creative engagement and retention mechanics for users;

- Planning and reporting.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️Corporate health insurance program for your well-being;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯Rewards program for mentoring and coaching colleagues;
🧘Yoga classes to help you stay active and energized;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.

We are looking for a Senior DevOps Engineer with strong AWS, Terraform, Kubernetes, database, and infrastructure security experience to work with our fintech client.

The engineer should be able to independently own infrastructure projects, make technical decisions, communicate directly with client teams, and support the professional growth of other team members.

This is a hourly contractor role

Responsibilities

• Own infrastructure projects from technical design through implementation and production rollout.
• Design, automate, and maintain AWS infrastructure using Terraform.
• Develop and improve CI/CD pipelines.
• Maintain development, staging, and production environments.
• Operate, upgrade, and troubleshoot Kubernetes clusters, primarily AWS EKS.
• Maintain and troubleshoot database infrastructure, backups, replication, performance, and high-availability configurations.
• Implement infrastructure security best practices, access controls, secrets management, vulnerability monitoring, and security remediation.
• Implement and improve monitoring, logging, alerting, and observability.
• Participate in production incident response, root cause analysis, and preventive improvements.
• Review infrastructure changes and provide technical guidance to other engineers.
• Create and maintain clear technical and operational documentation.
• Communicate infrastructure changes, risks, incidents, and recommendations to client teams.

Requirements

• 7+ years of professional experience in DevOps, SRE, Platform Engineering, or a similar role.
• Strong hands-on experience with production AWS environments.
• Strong experience with Terraform and infrastructure-as-code practices.
• Production experience with Docker and Kubernetes.
• Experience managing and troubleshooting AWS EKS clusters.
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins
• Strong Linux administration and troubleshooting skills.
• Scripting experience with Bash or Python.
• Practical experience with relational and NoSQL databases, including services such as PostgreSQL, MySQL, RDS, Aurora, MongoDB, or Redis.
• Understanding of database backups, replication, failover, migrations, performance monitoring, and high availability.
• Strong understanding of infrastructure and cloud security principles.
• Experience with AWS IAM, secrets management, encryption, network security, vulnerability remediation, and least-privilege access.
• Experience with monitoring and observability tools such as Prometheus, Grafana, CloudWatch, OpenTelemetry, or similar.
• Strong networking knowledge, including VPC, DNS, HTTP/HTTPS, SSL/TLS, TCP/IP, load balancers, firewalls, and VPNs.
• Experience with Git-based development and infrastructure change workflows.
• Understanding of SDLC, release management, incident management, and production change management.
• Ability to independently plan, own, and deliver technical projects.
• Experience reviewing work, mentoring engineers, and helping other team members grow.
• Written and verbal English communication skills, as the role involves regular collaboration with development teams.

Nice to Have

• AWS certifications such as AWS Certified Solutions Architect, DevOps Engineer, or Security Specialty.
• Kubernetes certifications such as CKA, CKAD, or CKS.
• Terraform Associate certification.
• Experience working in fintech or other regulated environments.
• Knowledge of PCI DSS, SOC 2, ISO 27001, GDPR, or similar security and compliance frameworks.
• Experience with Terragrunt and multi-account or multi-region AWS environments.
• Experience with AWS security services such as GuardDuty, Security Hub, WAF, Inspector, Config, and CloudTrail.

• Experience leading infrastructure migrations, disaster recovery, high-availability, or cost-optimisation projects.

   

Engagement

• Full-time contractor.
• Long-term engagement.
• Remote work.
• Direct collaboration with the client’s engineering teams.

About the Role

As an Associate Conversation Designer at Pearl, you'll help build and evolve chatbots that support and convert millions of customers around the world. This role is focused on the German market and requires native-level German fluency to design, review, and optimize customer-facing conversational experiences. You'll work alongside experienced conversation designers to create engaging, efficient conversational flows using our in-house language, blending creativity with data to deliver delightful AI + Human-powered experiences. This is an excellent opportunity for an early-career professional who is curious about AI, passionate about conversation design and user experiences, and excited to learn in a fast-paced, collaborative environment.

What You'll Do

• Design and optimize chatbot flows to convert, engage, and support customers across e-commerce and customer service journeys
• Write clear, compelling conversation copy that aligns with brand tone and business objectives
• Analyze customer transcripts and chatbot performance to identify gaps and propose improvements
• Apply NLP/LLM tools and prompt engineering to enhance response quality and scalability
• Partner with international teams to localize and align bots with regional goals and personas
• Collaborate with analytics to evaluate performance metrics and measure impact
• Conduct QA (functional, linguistic, and regression) testing of bot interactions
• Lead or contribute to special projects (e.g., chatbot consolidation, competitor analysis, new bot launches)

What We're Looking For

• Advanced level of German or higher
• 0–2 years of experience designing and launching chatbot or conversational AI solutions in production environments, or through internships, academic projects, or research
• Upper-intermediate level of English or higher.
• Experience working with or exposure to LLMs and prompt engineering
• Introductory knowledge of Python or another scripting language applied to conversational systems or automation preferred
• Excellent written and verbal communication skills
• Strong attention to detail and ability to identify patterns, inconsistencies, and opportunities for improvement
• Eagerness to learn new technologies, tools, and ways of working
• Curious, analytical mindset with a passion for understanding customer behavior and solving problems
• Ability to manage multiple priorities and stay organized in a fast-paced environment
• Strong collaboration skills and openness to feedback
• Comfortable working with data and using insights to inform decisions
• Demonstrated initiative through coursework, internships, projects, leadership experiences, or extracurricular activities
• Interest in AI, conversational design, customer experience, or emerging technologies
• Bachelor's degree or equivalent experience in Linguistics, Cognitive Science, Human-Computer Interaction, Computer Science, Human-Centered Design, or a related field

Bonus Points For

• Coursework, projects, or internships involving AI, chatbots, UX writing, customer experience, or product design
• Experience using tools such as Figma, Excel, PowerBI, Asana, Lucid
• Chart, or similar platforms
• Experience working on team-based projects with multiple stakeholders
• Interest in global markets, localization, or multilingual experiences

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership