Jobs at Djinni

We are seeking a skilled and motivated Middle DevOps Engineer to join our dynamic team. The ideal candidate will have a solid background in Continuous Integration (CI), Continuous Deployment (CD), Kubernetes, developer toolsets, and Software Development Life Cycle (SDLC) best practices. This role requires a strong understanding of modern Platform Engineering tools and practices, as well as a commitment to fostering a responsive, communicative, and collaborative environment.
 

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines to ensure efficient and reliable software delivery.
• Develop and manage infrastructure as code using Terraform.
• Deploy, manage, and monitor containerized applications using Kubernetes(some experience).
• Support the development and management of production Kubernetes clusters in a cloud environment (AWS preferred).
• Manage and optimize cloud infrastructure in AWS to support scalable and secure applications.
• Administer and optimize source code repositories and workflows in GitHub.
• Collaborate with development teams to enhance developer toolsets and streamline SDLC processes.
• Troubleshoot and resolve infrastructure and application issues.
• Implement best practices for security, reliability, and performance.
• Communicate effectively with cross-functional teams to understand requirements and deliver solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years of experience in a platform engineering or similar role.
• Proficiency in Golang or Python(or any other languages) for scripting and automation.
• Proven experience with Terraform for infrastructure as code.
• Proven knowledge of Kubernetes for container orchestration and experience with ArgoCD.
• Hands-on experience with GitHub for version control and collaboration.
• Proven  experience with AWS cloud services.
• Excellent problem-solving skills and the ability to work under pressure.
• Exceptional communication skills, both verbal and written.
• Proven ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Hands-on experience with AI-assisted development tools, such as GitHub Copilot and Claude Code.

Preferred Qualifications:

• Experience with Github runners and other CI/CD tools and platforms.
• Knowledge of security best practices in cloud environments.
• Experience with observability tools such as Prometheus, ELK and Grafana stacks.
• Certification in AWS or Kubernetes and experience with Backstage is a plus.
• Experience with kOps is a plus.
• Knowledge of Cilium CNI is a plus.
• Good networking knowledge.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are building a modern bidding platform and looking for a  UI/UX Designer to join our team. You will play a key role in shaping the look and feel of our products  from redesigning the core bidding app (web + mobile) to improving the UI/UX of our internal tools. If you enjoy turning complex workflows into simple, elegant user experiences and want to have a real impact on a fast-growing product, we’d love to hear from you.

Responsibilities:

• Create new and update existing design for Web platform and Mobile applications
• Rework the UI/UX of internal applications
• Create clean, modern, and user-friendly interfaces
• Collaborate closely with developers and the product manager

Requirements:

• 4+ years of experience as a UI/UX Designer
• Strong portfolio showcasing previous work and design process
• Good English communication skills (Advanced/Proficiency)
• Ability to justify design decisions and suggest improvements
• Proficiency in Figma (main design tool)

What we offer:

• Fully remote work
• Competitive salary
• Challenging tasks in a high-load product environment
• Friendly team and fast decision-making without bureaucracy

When applying, please include your portfolio - we’d love to see your previous work and design approach.

We are looking for a Customer Care Specialist with experience in payments, fintech, or iGaming environments to support merchants and partners with payment-related inquiries and operational issues.

You will act as the primary point of contact for customers, working closely with the Payments, Risk, and Finance teams to investigate transactions, resolve payment issues, and ensure a smooth customer experience.

Responsibilities

• Provide daily support to merchants and partners via chat, email, Telegram, and other communication channels.
• Investigate payment-related issues, including declined, pending, or failed transactions.
• Analyze transaction statuses across internal payment gateway systems and provider platforms.
• Communicate with payment providers, banks, and partners to resolve transaction-related inquiries.
• Monitor payment performance and identify issues affecting approval rates.
• Assist merchants in understanding payment errors, statuses, and processing flows.
• Act as a liaison between merchants and payment providers to ensure timely issue resolution.
• Escalate complex cases to relevant internal teams when necessary.
• Maintain accurate records of investigations and resolutions.
• Contribute to process improvements and customer satisfaction initiatives.

 Requirements

• Experience in Customer Support, Customer Care, Payment Operations, Merchant Support, or a similar role.
• Background in payments, fintech, iGaming, e-commerce, or online payment processing.
• Understanding of payment transaction flows, card payments, and payment gateways.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English (written and spoken).
• Ability to work with multiple systems and manage several cases simultaneously.
• Attention to detail and a customer-focused mindset.
• Ability to work independently and collaborate with cross-functional teams.

 Nice to Have

• Experience working with payment service providers (PSPs), acquiring banks, or payment gateways.
• Knowledge of fraud prevention, risk management, or chargeback processes.
• Experience using CRM, ticketing, or payment monitoring tools.

• Familiarity with iGaming payment operations.

   

Working Hours

• This role supports North American clients, so candidates should be comfortable working evening hours and collaborating across different time zones: 3:00/4:00 PM – 11:00/12:00 AM Kyiv time 

   

 What We Offer

• Opportunity to work in a fast-growing fintech/iGaming environment.
• International team and dynamic work culture.
• Professional growth and development opportunities.
• Exposure to modern payment technologies and global payment providers.
• Stable long-term cooperation.
• Supportive and collaborative team environment.
• 20 paid vacation days per year.
• 10 paid sick leave days per year.
• Competitive compensation package.
• Remote work opportunity.

Technology stack

Snowflake, Snowflake SQL, Snowflake databases, schemas, tables, views, materialized views, Snowflake stored procedures, Snowflake UDFs using Python and SQL, Airflow, Python, Azure SQL Database, MS SQL DB, T SQL, ETL, ELT, layered architecture, Medallion architecture, dimensional modeling

Project overview

This project is centered on developing a data lakehouse with Snowflake and Azure SQL, including design, pipeline development, and query optimization.

Position overview

We are looking for a Senior Snowflake Developer with strong experience in Snowflake platform engineering, Airflow, Python, and data warehouse development. You will contribute to building scalable data pipelines, designing warehouse structures, and improving data processing performance.

Responsibilities

• Develop Snowflake data platform solutions
• Build and optimize Snowflake databases, schemas, tables, views, and materialized views
• Create Snowflake stored procedures and UDFs using Python and SQL
• Develop and maintain ETL and ELT pipelines in Snowflake
• Work with Airflow to orchestrate data workflows
• Design and build data warehouse solutions
• Apply layered architecture and Medallion architecture principles
• Implement dimensional modeling for analytical data structures
• Create tables, views, stored procedures, functions, indexes, and partitions in Azure SQL Database and MS SQL DB
• Optimize database performance and tune complex queries
• Use analytical and window functions to support data processing
• Collaborate in English across data project activities

Requirements

• 7+ years of overall IT experience
• 5+ years of experience in data projects
• Experience with Snowflake data platform engineering
• Experience with Snowflake SQL
• Experience with Snowflake databases, schemas, tables, views, and materialized views
• Experience with Snowflake stored procedures and UDFs using Python and SQL
• Experience with Airflow
• Experience with Python
• Experience with Azure SQL Database, MS SQL DB, and T SQL
• Experience creating tables, views, stored procedures, functions, indexes, and partitions
• Experience with performance tuning and complex queries
• Experience using analytical and window functions
• Experience building data warehouses
• Experience with layered architecture and Medallion architecture
• Experience with dimensional modeling
• Good English

Nice to have

• Experience with DBT
• Experience with Snowpark
• Experience with Snowflake CLI
• Experience with Master Data Management design and integration
• Experience with data quality testing, validation, and reconciliation
• Experience writing technical documentation
• Investment banking or asset management domain knowledge
• Experience with Claude AI in SDLC

We are looking for an experienced Head of CRM, Retention & VIP in the iGaming / betting / casino industry to take full ownership of player lifecycle management, retention strategy, and VIP development.

The key objective of the role is to drive Retention, LTV, NGR and player value through CRM, lifecycle management, personalization, loyalty, and VIP strategies.
 

What you will do:

• Develop and own the overall CRM, Retention & VIP strategy across international markets.
• Drive key business metrics: Retention, LTV, NGR, ARPU, repeat deposits, churn and reactivation.
• Build and optimize the full player lifecycle: onboarding, activation, retention, loyalty, reactivation and VIP.
• Develop segmentation and personalization strategies based on player behavior and value.
• Own CRM communication across Email, Push, SMS, Messengers and In-App channels.
• Develop and optimize bonus, promotional and loyalty mechanics based on player segments and profitability.
• Build and develop the VIP direction, including VIP segmentation, player engagement, retention, loyalty and personalized offers.
• Define KPIs and performance standards for CRM / Retention and VIP teams.
• Lead, develop and scale the teams, including managers and team leads.
• Build a structured approach to A/B testing and CRM/Retention analytics.
• Evaluate campaign and player performance using NGR, LTV, ARPU, Retention, Churn, ROI and other key metrics.
• Work closely with Product, Analytics, Marketing, Bonus, Support and Payments teams.
• Lead CRM implementation and process automation initiatives.

What we expect from you:

• 3+ years of experience in CRM / Retention / Lifecycle Marketing within iGaming, including leadership experience.
• Strong hands-on experience with Casino and/or Sportsbook products.
• Proven experience building and scaling CRM / Retention strategies and teams.
• Experience with VIP / high-value player management or close collaboration with VIP teams.
• Strong understanding of player lifecycle, segmentation, personalization, loyalty and reactivation.
• Strong understanding of NGR, LTV, ARPU, Retention, Churn, Bonus Cost, ROI and player profitability.
• Experience with CRM platforms, ESPs, analytics and BI tools.
• Strong analytical and data-driven approach to decision-making.
• Experience managing teams and cross-functional projects.
• English — Upper-Intermediate.

What we offer:

• Full ownership of CRM, Retention and VIP directions.
• Direct impact on key business metrics and player value.
• Opportunity to develop and scale CRM and VIP teams.
• Lead CRM implementation, automation and retention analytics projects.
• Work across international markets including CIS, Africa, Asia and EU.
• Remote, full-time position in an international iGaming team.

As an HR Business Partner, you will be instrumental in aligning HR practices with business goals, working closely with Delivery engineering managers and other key stakeholders to implement a top-tier HR partnership approach. Your responsibilities will include leading HR initiatives that promote a high-performance culture, ensuring team members are engaged. Your responsibilities will include fostering a positive work environment, resolving personnel concerns, and acting as a regional HR expert in Ukraine  to personnel, managers and senior leadership. 

Skills and qualifications:

• 3+ years experience in an HR BP|People Partner role in international companies;
• 3+ years experience in the IT industry;
• Fluency in Ukrainian; English level of at least B2 is required
• Ability to solve moderate to complex problems; resourceful and takes initiative to seek internal and external resources;
• Proactive, resourceful, and solution-oriented with excellent problem-solving skills;
• Proven ability to deliver full-cycle HR projects;
• Excellent communication skills, including public speaking and organizing HR events;
• Familiarity with cross-functional, cross-cultural team dynamics;
• Experience managing sensitive and confidential information;

Key Responsibilities:

• Drive HR best practices to support performance and growth;
• Serve as a trusted advisor on HR-related matters;
• Lead HR projects, performance reviews, and engagement surveys;
• Build retention strategies and foster team collaboration;
• Promote company culture and employer branding efforts locally;
• Respond to organizational changes and personnel needs by creating effective solutions for complaints and requests;
• Build and maintain strong relationships with local HR networks;
• Support benefits processes in Ukraine.
• Monitor HR risks and proactively identify potential legal, operational, or people-related issues.

Mailkeeper. It is a SaaS solution designed to improve user retention and increase overall product revenue through email marketing, push notifications, and PWA channels. 

Mailkeeper team integrates directly into products and provides a full cycle of email processes – from developing email strategies and testing hypotheses to optimizing email logic and managing sender reputation using its own email marketing service.

You will:

• Lead a portfolio of external partners: their email metrics and revenue are your numbers, and you decide what to do with them;
• Find growth points in the data yourself, form hypotheses, run A/B tests and experiments, and bring the ones that work to production;
• Decide what each partner needs next: which campaigns, segments, or integrations to push, and drive those decisions with partners and our internal team;
• Catch problems before partners do: track sending volumes, deliverability, and revenue, and act on anomalies the same day.
• Ship technical changes end to end: from a partner's request to a specced task, a release, and a verified result;
• Build the direction's processes and documentation so that onboarding a new partner is repeatable, not heroic.

We'll have a match if you:

• 1+ year in a commercial B2C product company as PM / PO / Growth / CRM / Retention manager, with a metric you personally owned and can show as "from A to B"
• Proactivity: you generate your own hypotheses and push things forward without waiting to be asked;
• Analytical mindset: you form the question yourself, go to the data, and build decisions on numbers;
• Strong communication skills: you can run partner communication independently and drive discussions to decisions;
• AI: you have built something repeatable with AI (an agent, automation, or pipeline), not just used chat tools;
• Basic technical literacy: you understand what an API is and can speak the same language as developers;
• English: Upper Intermediate.

Will be an advantage:

• Experience with email marketing / retention channels.
• Understanding of email deliverability (SPF/DKIM/DMARC, sender reputation).
• Experience with Jira and sprint-based development processes.

The role

We're looking for a sales leader who can own our end-to-end commercial engine — from pipeline generation to closing $50k–$500k custom software development deals — and build a scalable, systematic sales function around it, not just personally chase individual contracts.

What you'll do

• Design and execute the company's sales strategy to drive sustainable revenue growth and market expansion
• Build, mentor, and lead the Sales and Lead Generation teams, setting clear KPIs, OKRs, and performance benchmarks
• Build and optimize the end-to-end sales pipeline — lead qualification, discovery, proposal, closing — improving conversion at each stage
• Personally lead key deals, negotiating with client-side executives
• Partner with the CEO, CTO, and team leads to refine presales workflows, commercial proposals, and service offerings
• Track sales metrics, pipeline health, and revenue forecasts, and report actionable insights to C-level

What we're looking for

• 7–10 years in B2B IT sales, including 3+ years leading a sales team (Head of Sales, Sales Director, or Sales Team Lead) in software development or IT consulting
• Recent, hands-on experience selling in the IT Outsourcing model — end-to-end custom software solutions — rather than Outstaff/dedicated-team staffing
• A track record of consistently closing $50k–$500k deals through a repeatable sales process (not occasional $1M+ contracts)
• Experience defining ICPs, Buyer Personas, value propositions, and go-to-market strategy
• Domain understanding of selling custom software development, Data Engineering, AI/Data Science, or Cloud services, with a clear point of view on how to position them
• Data-driven approach to sales metrics, forecasting, conversion optimization, and CRM management
• English: C1, with strong negotiation and executive-level communication skills

Nice to have

• An existing network of clients or strategic contacts in the US, EU, or UK
• Hands-on experience building presale, solution architecture, and estimation frameworks together with technical teams
• Experience scaling a sales department from scratch into a structured, multi-tier team

Compensation and benefits

• Competitive salary fixed in USD
• Paid vacation and sick leave
• Medical insurance

Work format

• Flexible schedule
• Remote work (the current opening is fully remote)
• Friendly environment with minimal hierarchy

Growth

• Work with a strong engineering team on challenging projects
• Build projects from scratch using new technologies
• Communicate with international clients
• Opportunities for personal and professional development

Company culture

• Team-building activities and corporate events

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

Are you a Java Developer who also feels comfortable with DevOps and Azure? We might have an interesting opportunity for you! 🙂

We are looking for a Regular+ Java Developer who can combine strong backend development skills with knowledge of DevOps practices and cloud technologies.

Requirements:

• Commercial experience with Java
• Good knowledge of Spring / Spring Boot
• Experience with REST APIs and backend development
• Understanding of DevOps practices and CI/CD
• Hands-on experience with Microsoft Azure
• Experience with Docker and/or Kubernetes will be an advantage
• Good command of English
• Tax residence in Ukraine requiredAbility to work independently and as part of an international team
•  

What we offer:

• 💻 100% remote work
• 🌍 International project and multicultural environment
• 🚀 Opportunities for professional development
• 🤝 Supportive team and modern technologies
• 📄 Cooperation based on Ukrainian FOP

Universal Parallel is looking for an experienced Digital Director to take full ownership of the financial performance, operational efficiency, and strategic growth of our Digital Department across Awareness and Performance.

This is a senior leadership role for someone who can combine strong digital media expertise with commercial thinking, financial ownership, client leadership, and operational excellence.

About the Role

As Digital Director, you will be responsible for the overall performance of the Digital Department — from P&L and campaign profitability to media delivery, client retention, upselling, team management, and process optimization.

Your key objective will be to ensure that client media plans are delivered effectively and in full, agreed KPIs are achieved, target margins are maintained, and existing client relationships are developed into sustainable growth opportunities.

You will work directly with the CEO and collaborate closely with Account Management, Sales/Business Development, AdOps, Performance, Operations, and other internal teams.

Key Responsibilities

Financial Performance & P&L

• Own the P&L of the Digital Department and ensure sustainable profitability.
• Monitor campaign and department-level margins and identify opportunities to improve financial performance.
• Control direct costs and resource allocation across the department.
• Ensure campaigns operate within agreed profitability targets.
• Provide the CEO with monthly P&L reporting, performance analysis, and strategic recommendations.

Media Delivery & Campaign Performance

• Ensure full and effective utilization of client media budgets.
• Oversee the execution of client media plans across Awareness and Performance campaigns.
• Monitor key media KPIs and benchmarks, including Reach, Frequency, CPM, CPV, CPA, and other campaign-specific metrics.
• Initiate campaign adjustments, optimization, pauses, or relaunches when performance deviates from agreed benchmarks or negatively impacts profitability.
• Ensure consistent delivery quality across the entire client portfolio.

Quality Assurance & Operational Excellence

• Build and maintain a structured Quality Assurance framework for digital campaigns.
• Establish clear standards for campaign setup, execution, monitoring, optimization, and reporting.
• Conduct regular campaign and process retrospectives and translate findings into operational improvements.
• Identify operational bottlenecks and reduce manual work through process optimization and automation.
• Participate in the development and implementation of SkyFlow as the company’s unified operational system.

Client Growth & Retention

• Develop growth plans for existing clients and identify opportunities for upselling and cross-selling.
• Participate in strategic client meetings and complex negotiations.
• Support Account Managers in managing key enterprise accounts and resolving escalations.
• Maintain strong client relationships and contribute to high retention and satisfaction levels.
• Build structured development plans for key accounts.

New Business & Strategic Partnerships

• Participate in new business meetings together with the Sales/BD team.
• Contribute digital and media expertise to proposals and presales strategies.
• Review and approve strategic client proposals before presentation.
• Support the monetization and development of strategic partnerships.
• Build temporary cross-functional teams for complex pitches and new business opportunities.

Team Leadership

• Lead and develop the Digital team across Awareness and Performance.
• Ensure effective allocation of clients and projects based on team capacity and expertise.
• Participate in hiring, performance management, team development, and organizational planning.
• Establish clear performance standards and accountability across the department.
• Foster an ownership-driven, data-driven culture focused on business and client outcomes.

What We’re Looking For

• 5+ years of experience in digital marketing, including leadership experience in roles such as Digital Director, Head of Digital, Client Service Director, Head of Account, CMO, or similar. Previous experience working in a digital or media agency environment is highly desirable and will be considered a strong advantage.
• Proven experience working with Enterprise-level brands and complex client accounts.
• Strong understanding of digital advertising across platforms such as Google Ads, YouTube, DV360, Meta, TikTok, and performance marketing channels.
• Strong financial acumen with hands-on experience managing departmental P&L, campaign profitability, budgets, and financial planning.
• Strong understanding of media planning, campaign delivery, and metrics such as Reach, Frequency, CPM, CPV, CPA, and related KPIs.
• Proven experience in strategic account management, complex negotiations, stakeholder management, client retention, and upselling.
• Experience building and optimizing internal operational processes.
• Strong analytical skills and experience working with management reporting, dashboards, and large datasets.
• Experience implementing automation or operational systems would be a strong advantage.
• Strong leadership skills, ownership mindset, adaptability, and ability to make decisions in a fast-changing environment.
• Upper-Intermediate to Advanced English.
• Degree in Marketing, Economics, Business Administration, or a related field; MBA is a plus.

What You Will Own

This is not purely a media-management role.

The Digital Director will have significant decision-making authority across campaign strategy, quality standards, team management, client allocation, operational processes, presales strategy, and crisis management.

You will have direct visibility into the financial performance of the department and the authority to initiate changes required to improve delivery, profitability, and client outcomes.

Major decisions related to senior-level hiring, pricing, strategic contracts, significant team expansion, and projects below target profitability will be made together with the CEO.

Why Join Universal Parallel

This role offers the opportunity to directly influence how the Digital Department operates and grows.

You will have ownership not only over campaign delivery, but also over financial performance, client growth, team development, operational standards, and automation — with the mandate to build a scalable digital operation capable of supporting Universal Parallel’s continued growth across multiple markets.

As a Digital Growth Account Manager, you will own the relationship with newly acquired clients, ensuring a seamless onboarding experience, successful campaign launches, outstanding communication, and long-term account growth.

This role combines strategic consulting, client success, operational excellence, and business development.

The ideal candidate enjoys building relationships, loves structured processes, communicates proactively, and can confidently coordinate multiple stakeholders without losing attention to detail.

What You’ll Do

Client Success & Relationship Management

• Become the primary point of contact throughout the client lifecycle
• Lead onboarding and campaign kickoff meetings
• Build trusted long-term client relationships through proactive communication
• Ensure every client always knows the current project status
• Maintain high client satisfaction 

Campaign Launch & Delivery

• Coordinate media planning and campaign setup
• Ensure campaigns launch on time and according to agreed KPIs
• Coordinate reporting schedules and campaign documentation

Strategic Growth

• Identify opportunities for upselling and expanding services
• Develop long-term account growth strategies

Reporting & Analytics

• Prepare weekly and monthly client reports
• Present campaign performance and business insights

• Track account health and delivery KPIs

   

What We’re Looking For:

• 3+ years of Digital Account Management experience
• Agency experience is highly preferred
• Experience managing multiple client accounts simultaneously
• Experience with international clients
• Middle East market experience is a strong advantage

Technical Skills

• Strong understanding of: Google Ads,Meta Ads
• Familiarity with digital media planning

Soft Skills

We’re looking for someone who is:

• Highly organized and detail-oriented
• Proactive rather than reactive
• Excellent at stakeholder management
• Confident communicating with senior client representatives
• Able to simplify complex information
• Process-driven and systematic
• Comfortable making decisions and taking ownership

Language Requirements

• English — Upper-Intermediate (B2+) or higher

Why Join Universal Parallel?

Remote-first culture: Work from anywhere while collaborating with an international team.

Warsaw Office: Prefer an office environment? You’re welcome to work from our Warsaw office.

Career Growth: Work directly with experienced Digital leaders and gain exposure to international brands.

Real Ownership: You’ll influence not only client success but also how our agency operates and scales.

Universal Parallel is a technology-driven digital advertising company working at the intersection of media, AI, automation, and advanced AdTech infrastructure.

We help brands and agencies plan, activate, and optimize digital advertising campaigns across major platforms including YouTube, Meta, TikTok, and other digital channels.

Today, a significant part of our new business comes through partners and reseller relationships.

Our next commercial challenge is to build a stronger direct sales channel — creating our own relationships with agencies and advertisers and developing an additional, scalable source of new business.

We are looking for a Head of Sales to build this function from the ground up.

About the Role

This is a zero-to-one commercial role.

We are looking for a hands-on commercial leader who can start from a relatively blank page: understand our business, explore the market, determine where the strongest opportunities are, develop the sales strategy, build the pipeline, and personally turn opportunities into revenue.

You will have significant ownership over how Universal Parallel approaches direct sales.

This includes determining which markets and client segments to prioritize, developing our commercial proposition, building relationships with agencies and advertisers, creating the sales process, and personally leading strategic opportunities from first conversation through closing.

This is a player-coach role with a strong emphasis on “player.”

At this stage, success will come from personally building relationships and winning business — not from managing an existing sales organization.

Your Mission

Build Universal Parallel’s direct sales engine from the ground up and turn it into a predictable source of new clients and revenue alongside our existing partner and reseller channels.

You will help answer — and then execute against — the fundamental commercial questions:

• Who should Universal Parallel sell to?
• Which international markets have the strongest potential?
• Where should we prioritize agencies versus direct advertisers?
• Which verticals and client segments offer the strongest opportunity?
• What is our strongest commercial proposition?
• How should we position Universal Parallel against alternative solutions?
• Which acquisition channels generate the highest-quality opportunities?
• What should our sales process look like?
• What commercial infrastructure do we need in order to scale?

This role is about finding those answers through a combination of strategy, market feedback, experimentation, and hands-on selling.

What You’ll Do

Build the Sales Strategy

• Develop Universal Parallel’s direct sales strategy from the ground up.
• Analyze the business, existing client base, partner ecosystem, capabilities, and commercial model.
• Define and continuously refine ICPs.
• Identify priority markets, client segments, verticals, agencies, and target accounts.
• Determine where Universal Parallel has the strongest right to win.
• Develop go-to-market approaches for different client segments.
• Define commercial priorities based on market potential and actual sales feedback.

Explore & Validate the Market

• Test different markets, client segments, propositions, and acquisition approaches.
• Speak directly with agencies, advertisers, and industry stakeholders.
• Gather market intelligence and understand how potential clients perceive Universal Parallel’s proposition.
• Identify recurring client needs, commercial barriers, and buying triggers.
• Use actual market feedback and pipeline data to refine the sales strategy.
• Identify which sales motions have the strongest potential to scale.

Personally Drive New Business

• Build relationships with media agencies, direct advertisers, and relevant strategic partners.
• Develop relationships with senior decision-makers across Marketing, Media, Digital, Procurement, and agency leadership.
• Generate opportunities through targeted outbound activity, networking, referrals, industry relationships, and strategic account development.
• Personally open doors and create new commercial conversations.
• Build and maintain a high-quality pipeline of potential business.

Own the Full Sales Cycle

• Lead opportunities from initial contact through signed commercial agreement.
• Conduct discovery and understand client objectives, media challenges, budgets, buying cycles, and decision-making processes.
• Translate Universal Parallel’s capabilities into relevant commercial solutions.
• Develop and lead pitches and presentations.
• Work with internal teams to prepare proposals and commercial solutions.
• Handle objections and competitive positioning.
• Lead pricing and commercial negotiations.
• Maintain momentum throughout complex sales cycles.
• Close new business and generate revenue.

Develop the Commercial Proposition

• Translate Universal Parallel’s technology, media capabilities, expertise, and campaign results into clear commercial propositions.
• Identify which capabilities create the strongest differentiation in the market.
• Develop propositions for different types of agencies and advertisers.
• Work with Management and internal experts to build sales materials, case studies, pitches, and proof points.
• Continuously refine positioning based on client conversations and market feedback.

Build Sales Infrastructure

• Design the sales process from prospecting through qualification, discovery, pitching, proposal, negotiation, closing, and handover.
• Establish clear CRM standards and funnel stages.
• Define qualification criteria.
• Introduce structured pipeline management.
• Establish forecasting and sales reporting.
• Define relevant commercial KPIs.
• Build repeatable sales cadences and playbooks based on validated approaches.

The objective is not to introduce process for the sake of process, but to create enough structure to make sales measurable, predictable, and eventually scalable.

Cross-Functional Collaboration

• Work directly with Management on company growth strategy and commercial priorities.
• Collaborate with Growth Account Management, Account Management, AdOps, Finance, and other internal teams.
• Ensure commercial propositions are operationally deliverable and financially sustainable.
• Build a structured transition from new-business acquisition into client onboarding and delivery.
• Bring client and market feedback back into the company to influence positioning, services, and future commercial development.

What We’re Looking For

• 5+ years of experience in digital media, AdTech, MarTech, advertising, agency sales, or a closely related commercial environment.
• Proven track record of generating and closing new B2B business.
• Experience building pipeline rather than only managing an inherited portfolio.
• Strong understanding of the digital advertising ecosystem.
• Experience selling to media agencies and/or direct advertisers.
• Strong commercial and negotiation skills.
• Ability to personally prospect, open relationships, pitch, negotiate, and close.
• Experience managing complex B2B sales cycles.
• Confidence working directly with senior and C-level stakeholders.
• Strong presentation and storytelling skills.
• Experience with pipeline management, CRM, forecasting, and sales KPIs.
• Strategic thinking combined with strong hands-on execution.
• High degree of autonomy and ownership.
• Comfortable operating with ambiguity and testing hypotheses rather than waiting for a predefined playbook.
• Excellent English communication skills.

Strong Advantage

We would be particularly interested in candidates who:

• Have previously built a sales function, commercial channel, or market from an early stage.
• Have launched or developed a new geography or territory.
• Have experience selling digital advertising, AdTech, or media solutions.
• Have an established network of agency and/or advertiser decision-makers.
• Understand YouTube, Meta, TikTok, CTV, programmatic, contextual advertising, or the broader digital video ecosystem.
• Have experience selling internationally.
• Have worked in entrepreneurial, high-growth, or early-stage commercial environments.
• Can demonstrate not only sales leadership experience but also a strong personal track record of winning business.

Geography

We are deliberately not assigning this role to one predefined market.

One of the responsibilities of the Head of Sales will be to help determine where Universal Parallel has the strongest commercial opportunity.

We are open to exploring different international markets based on commercial potential, Universal Parallel’s capabilities, and the candidate’s existing expertise and network.

We value relevant market knowledge and relationships, but we do not expect the successful candidate to fit into a predetermined geographical sales strategy — helping us develop that strategy is part of the role.

What Success Looks Like

The primary outcome of this role is straightforward:

Universal Parallel develops a functioning direct sales channel that generates new clients and revenue independently of our existing reseller network.

Success will be measured through:

• New direct revenue generated.
• New clients won.
• Qualified pipeline created.
• Quality and scalability of identified markets and client segments.
• Pipeline coverage and conversion.
• Win rate.
• Average deal size.
• Sales cycle development.
• Forecast visibility and accuracy.
• Development of a validated direct sales strategy.
• Establishment of a repeatable sales process and commercial playbook.

First 6–12 Months

During the first stage, we expect the Head of Sales to:

• Deeply understand Universal Parallel’s business, products, services, clients, economics, and partner ecosystem.
• Analyze potential markets and commercial opportunities.
• Define and test initial ICP hypotheses.
• Explore different agencies, advertisers, verticals, and markets.
• Develop Universal Parallel’s direct sales positioning.
• Build the first structured direct pipeline.
• Personally initiate and develop strategic relationships.
• Run pitches and commercial negotiations.
• Close new direct business.
• Identify which markets, segments, propositions, and acquisition channels perform best.
• Establish CRM, forecasting, KPIs, and sales reporting.
• Create a repeatable sales playbook based on actual market validation.

From there, the role and commercial structure can evolve based on what proves successful.

This Role Is Probably Not for You If

You are primarily looking to manage an established sales team, inherit an existing client portfolio, or execute against a mature sales strategy.

There is no finished sales machine waiting for you here.

We are looking for someone who is energized by building one — combining commercial strategy with the willingness and ability to personally create pipeline and close business.

Why Universal Parallel?

This is an opportunity to build rather than inherit.

You will have significant influence over Universal Parallel’s commercial direction: which markets we enter, which clients we pursue, how we position ourselves, and how our direct sales channel develops.

You will work directly with company leadership while building relationships with agencies and leading brands across international markets.

For the right commercial leader, this is an opportunity to take ownership of a major new growth channel and shape how Universal Parallel approaches the next stage of its development.

Universal Parallel is a technology-driven digital advertising company working at the intersection of media, AI, automation, and advanced AdTech infrastructure.

We help brands and agencies plan, activate, and optimize digital advertising campaigns across major platforms including YouTube, Meta, TikTok, and other digital channels.

Today, a significant part of our new business comes through partners and reseller relationships. As we continue to grow, we want to build a stronger direct new-business channel and establish our own relationships with agencies and advertisers.

We are looking for a hands-on Business Development Manager who can help us explore the market, identify where the strongest commercial opportunities are, build relationships with potential clients, and turn those relationships into real business.

About the Role

This is not a role where you will receive a fixed list of accounts and an established sales playbook to execute.

Our direct sales function is at an early stage, which means you will have the opportunity to help shape how Universal Parallel approaches new business.

You will work closely with Management to explore potential markets and client segments, identify target accounts, test different approaches, build a qualified pipeline, and develop new relationships with agencies and direct advertisers.

We are deliberately keeping the market scope broad.

Rather than assigning one predefined geography or vertical, we want to understand where Universal Parallel has the strongest opportunity to win. This could include agencies, direct advertisers, specific industries, or different international markets.

We are looking for someone who is comfortable exploring those opportunities rather than operating within a completely predefined sales structure.

Your Mission

Help Universal Parallel build a sustainable direct new-business pipeline and identify where we have the strongest opportunity to grow.

You will help us answer questions such as:

• Which markets offer the strongest commercial potential?
• Which agencies and advertisers should we be speaking to?
• Which client segments respond best to our proposition?
• Which acquisition channels generate the strongest opportunities?
• What messaging and commercial propositions resonate with potential clients?

Most importantly, you will turn this market exploration into conversations, qualified opportunities, and new business.

What You’ll Do

New Business Development

• Identify and develop new business opportunities with media agencies and direct advertisers.
• Research potential markets, companies, brands, and relevant decision-makers.
• Build and maintain structured target-account and prospect lists.
• Proactively approach potential clients through LinkedIn, email, networking, referrals, industry connections, and other relevant channels.
• Generate meetings and start commercial conversations with relevant decision-makers.
• Develop relationships with Marketing, Media, Digital, Procurement, and agency stakeholders.

Market Exploration

• Explore different markets, client segments, and verticals to identify where Universal Parallel has the strongest commercial potential.
• Test different approaches to prospecting and client acquisition.
• Gather feedback from the market and identify recurring client needs and challenges.
• Help Management understand which segments, propositions, and channels have the strongest potential to scale.
• Bring market intelligence and prospect feedback back into the business.

Lead Qualification & Discovery

• Conduct initial discovery conversations with potential clients.
• Understand their media activity, objectives, challenges, budgets, buying process, and potential needs.
• Identify where Universal Parallel’s capabilities can create value.
• Qualify opportunities based on commercial potential and fit.
• Maintain clear next steps for every active opportunity.

Pitching & Commercial Development

• Present Universal Parallel and our capabilities to potential clients.
• Adapt the commercial story to different client types and business needs.
• Work with Management and internal teams to develop relevant proposals and solutions.
• Participate in pitches, follow-ups, and commercial discussions.
• Support opportunities through the sales cycle and contribute to converting them into new business.

Pipeline & CRM Management

• Build and maintain a transparent new-business pipeline.
• Keep CRM data, prospect status, meetings, opportunities, and next steps up to date.
• Maintain disciplined follow-up across active prospects.
• Track pipeline development and conversion.
• Provide regular visibility into activity, opportunities, market feedback, and expected next steps.

Cross-Functional Collaboration

• Work closely with Management on new-business priorities and commercial opportunities.
• Collaborate with Growth Account Management, Account Management, AdOps, and other internal teams when preparing pitches and proposals.
• Ensure potential client needs are clearly communicated internally.
• Help turn Universal Parallel’s expertise, technology, campaign results, and case studies into compelling sales conversations.

What We’re Looking For

• 3+ years of experience in business development, sales, partnerships, account development, or a similar commercial role.
• Experience in digital advertising, media, AdTech, MarTech, SaaS, or an agency environment is highly preferred.
• Proven ability to generate new business opportunities rather than only manage existing accounts.
• Comfortable with outbound prospecting and starting relationships from scratch.
• Strong research and prospecting skills.
• Ability to identify relevant decision-makers and navigate organizations.
• Confidence conducting discovery meetings and presenting to potential clients.
• Commercial mindset and ability to identify business opportunities.
• Strong written and verbal communication skills.
• Structured approach to pipeline management and follow-ups.
• Comfortable working with targets and measurable KPIs.
• High level of autonomy, ownership, and self-organization.
• Comfortable operating in an environment where not everything has already been defined.
• Strong English communication skills.

Strong Advantage

• Existing network within media agencies, advertisers, or the digital advertising ecosystem.
• Experience selling digital advertising, media, AdTech, or marketing technology.
• Understanding of YouTube, Meta, TikTok, programmatic advertising, CTV, or digital video.
• Experience developing new markets or territories.
• Experience selling internationally.
• Experience working in an early-stage or rapidly evolving commercial environment.

Geography

This is an international business development role.

We are not limiting the position to one predefined sales market. We are interested in exploring opportunities across international markets and will consider the candidate’s existing network, market knowledge, and experience when defining the initial focus.

How Success Will Be Measured

Success in this role will be measured through:

• Qualified new-business opportunities generated.
• Relevant client meetings created.
• Qualified pipeline value.
• New clients and revenue generated.
• Conversion of outbound activity into meaningful commercial conversations.
• Quality and consistency of pipeline management.
• Ability to identify promising markets, client segments, and acquisition approaches.
• Contribution to building a repeatable direct new-business channel for Universal Parallel.

Why Universal Parallel?

This is an opportunity to join at the stage where our direct new-business approach is still being shaped.

You will not simply execute an established sales playbook — you will have the opportunity to influence it.

You will work directly with Management, explore international opportunities, build relationships with agencies and brands, and help Universal Parallel determine where and how our direct sales channel can scale.

For someone who combines curiosity, commercial drive, and hands-on execution, this role offers significant ownership and room to grow.

Your project:

Taimi is an inclusive LGBTQ+ dating app carefully designed to explore users’ diverse romantic and sexual preferences. It ranks among the Top 5 dating apps in the U.S. by downloads, with partnerships with Doja Cat, Katy Perry, Lil Nas X, Netflix, The Ellen Show, Rolling Stone Magazine, and more.

Taimi today: 31M users, 1.5M MAU, 84M+ matches annually.

You will:

• Define and evolve Taimi’s creative marketing strategy, aligned with performance goals and built to scale.
• Build, lead, and mentor a team of creative marketers, delegating clearly and giving constructive feedback.
• Hire, onboard, and develop marketers, continuously raising the team’s bar.
• Plan and distribute tasks across the team by network and audience, balancing new content production against the scaling of winning creatives.
• Drive the search for new creative ideas, inspiring bold hypotheses and a fearless approach to testing and experimentation.
• Analyze creative performance, interpret test results, and back creative decisions with metrics.
• Stay hands-on with creative production and testing across Meta, TikTok, and Google.

We’ll have a match if you:

• Have proven experience leading and mentoring a team of creative marketers.
• Read creative performance fluently and make data-backed decisions from test results.
• Can define and evolve a creative marketing strategy aligned with performance and scalability goals.
• Have hands-on experience creating and testing creatives for Meta, TikTok, and Google, with a strong understanding of each network’s audience specifics and algorithm nuances.
• Balance idea generation with disciplined scaling, planning work by network and audience.
• Inspire experimentation and bold hypotheses across your team.

Will be an advantage:

• Experience in dating, social, or other high-scale consumer apps.

Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry, bringing fully-brandable and easily customizable payment software to our customers.
We are looking for an Account Manager to join our team!
 

Responsibilities:

• Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met;
• Supporting client in integration process as a middlemen between client team and technical team;
• Communicate directly with clients, prepare documents to close deals, answer all questions and support requests;
• Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance;
• Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals.

Requirements:

• Proven experience in B2B customer support/account management/client success;
• Ability to have serious conversations around technical subject;
• Experience in working with partners from abroad;
• Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline;
• Understanding of e-commerce and technical side of using payment cards;
• Previous experience as account manager/customer support manager/backoffice manager and similar positions for payments;
• Advanced level of English, knowledge of Spanish will be an advantage.

Will be a plus:

• Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading;
• Experience in using Postman.

We offer:

• Competitive compensation depending on experience and skills;
• Remote-first work environment with flexible working hours;
• 20 paid vacation days annually for rest and recharge;
• 10 days of sick leave, available as needed;
• Corporate English and Spanish classes.