Jobs at Djinni

We are looking for a skilled Middle Software Engineer who can independently design, build, and maintain full-stack web applications. The candidate is expected to write clean, maintainable code, collaborate effectively with the team, and take ownership of feature delivery from backend API design through to polished UI implementation.

Backend Requirements

Core Technologies

• PHP 8.1 — modern syntax, named args, enums, fibers
• PostgreSQL — complex queries, indexes, migrations
• Laravel 10 — routing, middleware, service providers
• RESTful API design — resources, status codes, versioning
• Eloquent ORM — relationships, scopes, eager loading
• Laravel Sanctum — SPA/token auth, CSRF protection

Expected Competencies

• Design and implement RESTful APIs following resource-based conventions
• Write and optimize Eloquent queries; avoid N+1 problems with eager loading
• Implement authentication and authorization using Sanctum and Laravel policies
• Manage database schema with Laravel migrations and seeders
• Use service classes, repositories, and dependency injection for clean architecture
• Write unit and feature tests with PHPUnit / Pest
• Work with queues and background jobs for async processing

Frontend Requirements

• Vue.js 3 — Composition API, script setup, reactivity
• SCSS/SASS — variables, mixins, BEM methodology
• Vuetify 3 — component library, theming, grid
• JavaScript ES6+ — async/await, modules, destructuring
• Pinia (Vue.js) — state management (preferred)
• Vite — build tooling, HMR, environment config
• Vuex — legacy state management knowledge
• WebSockets — real-time features (nice to have)
• Axios — HTTP client, interceptors, error handling
• yarn — package management, scripts, workspaces

Expected Competencies

• Build reactive, component-based UIs using Vue 3 Composition API
• Compose complex layouts and responsive interfaces with Vuetify 3 components
• Manage application state with Pinia; understand Vuex for legacy codebases
• Integrate REST APIs using Axios with proper error handling and loading states
• Write modular SCSS with variables, mixins, and BEM-style class naming
• Configure and optimize builds with Vite; understand environment variables
• Implement WebSocket connections for real-time features (chat, notifications) — desirable

DevOps & Infrastructure

• Git — branching strategy, rebasing, conflict resolution
• Docker — Dockerfile, docker-compose, multi-service setup
• GitHub — PRs, code review, Actions (CI/CD basics)
• Environment management — .env, secrets, staging vs prod

Expected Competencies

• Follow Git Flow or trunk-based branching; write descriptive commit messages
• Participate in code reviews on GitHub; address and give constructive feedback
• Run and configure multi-container apps with docker-compose
• Understand containerization concepts for consistent dev/staging environments

Code Quality

• Writes readable, self-documenting code
• Follows SOLID and DRY principles
• Performs code reviews with constructive feedback
• Maintains consistent code style (PSR-12, ESLint)

Collaboration

• Communicates blockers and estimates clearly
• Contributes to technical discussions and planning
• Mentors junior developers when needed
• Documents APIs, decisions, and complex logic

Problem Solving

• Debugs issues independently before escalating
• Breaks down complex tasks into deliverable chunks
• Considers performance and scalability implications
• Proposes solutions, not just problems

Ownership

• Takes full responsibility for assigned features
• Proactively identifies technical debt
• Participates in sprint planning and retrospectives
• Keeps PRs small, focused, and reviewable

Nice to Have

• WebSocket experience (Laravel Echo, Pusher, Socket.io)
• Familiarity with testing: PHPUnit, Pest, Vitest
• Redis — caching, sessions, queues
• TypeScript basics
• Experience with API documentation (Swagger/OpenAPI)
• Experience with Inertia.js or similar SSR adapters
• Basic CI/CD knowledge (GitHub Actions, pipelines)
• Understanding of software design patterns

Про проєкт:
Інноваційний стартап, що працює на перетині AI та real-time комунікацій.
Мета — створити сучасний web-додаток із розумними алгоритмами, швидкою взаємодією та self-hosted інфраструктурою.

Ваші задачі:

• Розробка та підтримка web-додатку на Next.js.
• Інтеграція real-time функцій через WebRTC / LiveKit.
• Робота з Supabase (Postgres), включно з локальним розгортанням.
• Створення інтерфейсів із Tailwind CSS + shadcn/ui.
• Оптимізація архітектури, CI/CD, GitOps, деплой на Vercel.
• Активне використання AI-інструментів (ChatGPT, Gemini, Claude, Cursor) у процесі розробки.
   

Основні вимоги (Must-have):

• Глибокі знання Next.js та екосистеми React.
• Досвід Full-stack розробки на TypeScript / JavaScript.
• Практичний досвід роботи з WebRTC (чат або відео-застосунки).
• Знання одного з ORM — Drizzle (перевага) або Prisma.
• Володіння Git / GitOps.
• Регулярне використання AI-асистентів у розробці.
   

Буде плюсом:

• Інтеграція Stripe або робота з Firebase.
• Знання Docker, GitLab CI/CD, досвід налаштування пайплайнів.
• Розуміння Cloudflare Workers або Edge Computing.
• Базові знання Python

What project do we have for you

Part-time (approximately 20 hours per week) position responsible for ensuring smooth and efficient office operations. The role includes supervision and coordination of service vendors; conducting tenders and participating in contract signing; managing purchasing and stocking of office supplies; ensuring health and safety compliance within the office; and supporting audit preparation and execution.

What will you do

• Ensure smooth daily office operations and create a comfortable working environment
• Take part in improving office processes and working conditions by suggesting and implementing practical changes
• Help with opening new offices or moving: work with vendors and contractors, take part in tenders, and prepare related documents (offers, reports, presentations)
• Be the main contact person for the landlord for daily operational questions
• Coordinate sending and receiving parcels, communicate with courier services, and handle incoming office phone calls and related inquiries
• Assist in preparation for ISO and TISAX audits (internal, external, or customer)
• Maintain visitor logs, access card and mechanical keys logs, and ensure accurate tracking and inventory
• Manage purchasing and invoice processes according to company rules and make sure reports are completed on time
• Support cooperation with external service providers — from finding new ones to checking the quality of their work
• Keep company documentation on OneDrive up to date (registers, NDAs, seating maps, contacts, etc.)
• Post updates and announcements in local communication channels and answer employees’ questions
• Help other departments with organizing meetings, events, or training sessions
• Prepare meeting rooms for visitors, customers, and internal meetings
• Check kitchen supplies and appliances, and communicate with cleaning and security teams
• Monitor office expenses, keep budget records, and prepare financial reports in line with internal policies
• Perform regular inventory checks of company assets in office and storage areas, ensuring accurate tracking and up-to-date asset records
• The list of tasks may change depending on the company's needs and policies

What you need for this

• 1+ years of experience as an Office Manager (working in an IT company is a plus)
• B1 or higher English
• Advanced PC and internet user, knowledge of MS products (JIRA is a plus)
• Perfect problem-solving skills
• Strategic thinking and excellent analytical skills
• A strong team player profile, curious and eager to learn
• Positive person with a can-do approach
• Excellent communication skills, ability to influence people
• Experience in using AI tools to improve efficiency, automate routine tasks, and support decision-making.
• Able to manage multiple tasks and tight deadlines with confidence and ease
• Independent, self-organized, proactive, and accountable

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

We’re looking for experienced an Affiliate Manager to join our team! In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

Are you ready to elevate your career in an innovative and dynamic environment that values growth and collaboration? If you’re eager to make an impact and develop your skills alongside a passionate team, we’d love to hear you! Join us, and let’s take your career to the next level together.

HOW YOU WILL MAKE AN IMPACT

• Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
• Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
• Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
• Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
• Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
• Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
• Increase customer acquisition by driving higher traffic flow from partner sites to our products. Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
• Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming and Betting industry.
• Upper-intermediate or higher proficiency in English.
• Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
• Proficiency in creating clear and detailed technical tasks for developers and designers.
• Excellent organizational and time management abilities to handle multiple partners and projects effectively.
• Your soft skills, as well as negotiation skills, should be top-notch.
• You are available to travel and attend the conferences.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.

HOW YOU WILL MAKE AN IMPACT

• Process customer withdrawals accurately and within SLA timelines
• Monitor payment queues and ensure timely transaction handling
• Verify transactions according to internal procedures and compliance requirements
• Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
• Work closely with Risk, Anti-Fraud, Support, and Payments teams
• Handle high-volume transaction workflows efficiently
• Maintain high standards of accuracy and operational quality
• Report recurring issues and suggest process improvements
• Follow AML, KYC, and fraud prevention procedures
• Adapt quickly to changing priorities and operational demands

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ year of experience in Payments, Gaming, Fintech, or related industries
• Basic understanding of payment systems, payment providers, and transaction flows
• Familiarity with AML, KYC, and fraud prevention principles
• Experience processing withdrawals and handling payment operations
• Strong attention to detail and ability to follow procedures consistently
• Analytical mindset with the ability to identify irregularities and suspicious behavior
• Good communication and teamwork skills
• Ability to work under pressure in a high-volume environment
• Experience working in shift-based or 24/7 operations is a plus
• English level: Upper-Intermediate or higher

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a Middle Influencer Manager to join our Marketing team. In this role, you will be responsible for building and managing relationships with influencers, content creators, streamers, and opinion leaders across Facebook, Instagram, TikTok, X (Twitter), and YouTube.

You will drive influencer campaigns from sourcing and negotiations to launch, optimization, and performance analysis, helping grow brand awareness, engagement, and customer acquisition.

HOW YOU WILL MAKE AN IMPACT

• Identify, research, and recruit influencers, content creators, and community leaders across Facebook, Instagram, TikTok, X (Twitter), and YouTube, Kick (Twitch), TG.
• Build and maintain long-term relationships with creators and agency partners.
• Plan, execute, and optimize influencer marketing campaigns aligned with business goals and KPIs.
• Negotiate collaboration terms, budgets, deliverables, and campaign timelines.
• Manage influencer communications throughout the entire campaign lifecycle.
• Collaborate with Design, Content, Product, and Performance Marketing teams to develop effective campaign concepts and creatives.
• Monitor campaign performance, engagement metrics, traffic quality, and conversion results.
• Analyze influencer effectiveness and provide recommendations for scaling successful partnerships.
• Conduct competitor and market research to identify trends, new creators, and growth opportunities.
• Track budgets, campaign spend, and ROI.
• Prepare regular performance reports and actionable insights for stakeholders.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Influencer Marketing, Affiliate Marketing, Social Media Marketing, or Creator Partnerships.
• Hands-on experience managing collaborations with influencers, bloggers, streamers, or content creators.
• Strong understanding of Facebook, Instagram, TikTok, X (Twitter), and YouTube, Kick (Twitch), TG. ecosystems.
• Experience negotiating partnership agreements and managing campaign budgets.
• Understanding of key marketing metrics such as CPM, CPC, CPA, CTR, ROI, Reach, Engagement Rate, and Conversions.
• Strong analytical and organizational skills.
• Ability to manage multiple campaigns simultaneously and meet deadlines.
• Excellent communication and relationship-building skills.
• Experience with influencer discovery and analytics tools is a plus.
• Experience in Crypto, Fintech, iGaming, Betting, or Web3 industries will be considered an advantage.
• English level B2+ (written and spoken). 

WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You will be responsible for the timely creation and delivery of emails, push notifications, pop-ups, and SMS campaigns for our brands;
• You will perform user segmentation to ensure relevant and effective communication;
• Your tasks will include setting up, testing, and monitoring bonus mechanics;
• You will be responsible for publishing promotional materials on websites;
• You will fully support the campaign creation process, collaborating closely with copywriters, designers, game managers, and the product team;
• You will monitor the spam rate of your campaigns and promptly handle unsubscribe requests or spam complaints;
• You will apply a basic understanding of email marketing best practices — including proper audience selection (e.g., excluding unsubscribed or blocked users).

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 1 year of experience in email or CRM marketing;
• Experience working with tools like Customer.io (or similar platforms);
• Intermediate level of English or higher;
• Understanding of user segmentation principles and content creation;
• Strong attention to detail and a responsible approach to tasks;
• Basic knowledge of HTML will be a plus.

WILL BE A PLUS

• Experience working with analytics to evaluate campaign performance and understand user behavior;
• Ability to analyze market trends and collect best practices;
• Interest in developing analytical skills within CRM/retention marketing.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Customer Experience Analyst to join our client — a globally recognized leader in the luxury hospitality sector. This is an enterprise-level project involving high-traffic web solutions and complex integrations. You will work in a dynamic environment, managing both large-scale initiatives and multiple concurrent small-scale projects to ensure a seamless digital experience for users worldwide.

In this role, you will lead the strategic design, implementation, optimization, and expansion of enterprise-scale digital CX capabilities within Qualtrics and complementary analytics platforms — bridging technical excellence with platform strategy.

JOB REQUIREMENTS

Must have:

• 3+ years of experience combining business and technology (CX, analytics, or platform roles)
• Minimum 2 years deploying Qualtrics for enterprise clients
• XM Discover expertise: building and maintaining categorization, sentiment, and journey models
• XM metrics mastery: NPS, CSAT, CES, Sentiment enrichment, Effort scoring, and designing frameworks around them
• Experience with dashboards, ticketing, and categorization models
• 3+ years architecting enterprise digital CX solutions
• HTML/CSS and web architecture foundations
• Foundational knowledge of AI technologies: machine learning, LLMs, RAG architectures, and agentic AI systems
• Hands-on CX AI experience: evaluating, testing, or building AI/RAG/agentic capabilities (intelligent routing, automated responses, multi-step workflow automation, AI-powered analytics)
• Qualtrics Certification (CXO or Designer/Architect equivalent)
• Upper-Intermediate or Advanced English (B2+)

Nice to have:

• Previous experience in luxury hospitality or premium retail sector
• Salesforce experience
• Databricks experience
• Background in Marketing Technology (MarTech) or Digital Analytics

KEY RESPONSIBILITIES

Platform Architecture & Enterprise Deployment

• QA troubleshooting of complex implementations and playbook establishment
• Ensure data governance and taxonomy consistency across the enterprise
• Own data pipelines and make integrity decisions

Platform Innovation Pipeline & Global Rollout

• Own the innovation pipeline with co-innovation and PoC management
• Build and maintain a testing and validation platform for new features
• Orchestrate global rollout strategies with change management and adoption metrics
• Own the roadmap for new technologies and capabilities — evaluate, recommend timing, and sequence adoption
• Manage vendor partnerships aligned with the product roadmap

PROJECT

Customer: A globally recognized leader in the luxury hospitality sector — well-known brand, large-scale user base, and a great client relationship.

Type: Enterprise Hospitality / Digital CX Platform.

Product: Enterprise-scale digital CX capabilities built on Qualtrics and complementary analytics platforms, supporting high-traffic web solutions and complex integrations across global properties.

Stage: Active development with ongoing global rollout.

Work schedule: Full-time, fully remote.

INTERVIEW STAGES

1. Call with recruiter
2. Technical interview
3. Client technical interview

About us
ICON Finance is a financial services company operating since 2015. We provide OTC crypto exchange, bank transfers, and cash collection services. Office in Warsaw, B2B clients across crypto, fintech, and traditional business. Active deal flow, growing client base, real banking partners, real deadlines.

The role
Our Legal function is growing faster than one lawyer can handle. We're looking for someone to take over the operational side — KYC, due diligence, documentation, standard contracts — freeing up our Legal Counsel to focus on complex, non-standard cases. This isn't a "pass-the-paper" position: you'll see the full process from application to account opening, and gain more autonomy over time.

Responsibilities

• Preparing and reviewing KYC packages for corporate account opening
• Liaising with banks and EMI partners, tracking application status
• Conducting due diligence and screening counterparties (sanctions lists, PEP)
• Maintaining the legal archive and contract registry
• Preparing standard agreements (NDAs, service agreements) from templates

How we'll measure results
Leading indicators: application processing speed, response time to banks/partners.
Lagging indicators: KYC packages accepted on first submission (90%), applications processed within SLA (90%), due diligence completed on time (95%), registry/archive accuracy (98%).

What matters

• 2-3 years of experience in compliance/AML/KYC (banking or fintech) — banking-side compliance background is a strong plus
• Russian — fluent, English — B2 or above
• Attention to detail, self-driven, comfortable working where processes are still being built

A plus

• Experience in crypto/fintech
• Legal education
• Experience with CRM/trackers (ClickUp, PeopleForce, or similar)

Not a fit if you

• Expect a fully polished process where you only follow instructions
• Are not willing to occasionally be reachable outside standard working hours
• Have no interest in crypto/fintech regulatory specifics
• Need detailed step-by-step guidance at every stage

What we offer

• Full-time, fully remote
• Probation period: 3 months
• Growth opportunity — as the Legal function scales, this role grows with it
• Training budget covered by the company
• Conference attendance covered
  
  How we hire

1. HR call
2. Test assignment
3. Final interview with Legal Counsel
4. Reference check

This is a part-time position (4 hour/day)

We are looking for a strong backend developer to help stabilize and improve an existing AI chatbot product for our client, a property maintenance platform for letting agents and landlords.

The project is a production chatbot that communicates with tenants via WhatsApp/SMS/web chat, triages property maintenance issues, creates and updates maintenance tickets, handles photos, sends availability links, and integrates with the backend API.

This is not a simple FAQ bot. It is an AI-driven workflow system built around Azure Functions, Durable Functions, OpenAI tool-calling, PostgreSQL, Twilio, and external API integrations. The current product works, but we have significant issues with stable behavior, workflow consistency, and edge cases. We need someone who can understand the existing architecture, reduce fragility, and make the system more predictable.

Tech Stack

• TypeScript / Node.js
• Azure Functions
• Azure Durable Functions
• OpenAI Responses API / function calling / agent workflows
• PostgreSQL
• Drizzle ORM
• Twilio WhatsApp/SMS
• SignalR
• Zod validation
• External REST API integrations
• Azure DevOps pipelines

Main Responsibilities

• Analyze the current chatbot architecture and identify stability risks.
• Improve conversation flow reliability and state management.
• Fix inconsistencies between prompts, tool schemas, validators, and backend API expectations.
• Make AI tool-calling behavior more deterministic and easier to debug.
• Improve error handling, retries, fallbacks, and recovery flows.
• Add automated tests for key conversation scenarios.
• Improve observability, logging, and debugging around failed conversations.
• Help simplify overly complex parts of the workflow where possible.
• Document the system enough for future maintainability.

What We Need From You

• Strong backend engineering experience with TypeScript and Node.js.
• Experience building production systems, not only prototypes.
• Good understanding of state machines, queues, async workflows, or orchestration.
• Experience with Azure Functions or similar serverless platforms.
• Experience with OpenAI API, tool calling, agents, or LLM-based workflows.
• Good PostgreSQL knowledge.
• Ability to work with an existing codebase and improve it carefully.
• Strong debugging and testing mindset.
• Clear communication and ability to explain tradeoffs.

Nice To Have

• Experience with Azure Durable Functions.
• Experience with Twilio WhatsApp/SMS integrations.
• Experience with property management, ticketing, support, or workflow automation systems.
• Experience stabilizing LLM applications in production.
• Experience with evals or conversation simulation tests.

Current Problems To Solve

• The bot sometimes behaves inconsistently across conversation stages.
• Some tool calls fail because prompt instructions, OpenAI tool schemas, and local validators are not fully aligned.
• Conversation closing and ticket status handling need to be made more reliable.
• There are many fallback mechanisms, but the core workflow should become more deterministic.
• Test coverage for realistic tenant conversations needs to be improved.

Engagement

• Part-time or full-time possible
• Remote
• Long-term cooperation preferred
• Start with code audit and stabilization plan, then implementation

About the Project

The end client is one of the largest automotive manufacturers in the world. The project delivers an IoT-based solution that gives the client real-time visibility and control over its supply chain, connecting production facilities, logistics partners, and suppliers across multiple regions.

The value of the solution lies in its ability to help the client adapt quickly to disruptions — from parts shortages and supplier delays to demand shifts — by turning fragmented supply chain data into actionable, real-time insight. This reduces downtime risk, improves planning accuracy, and makes the client's manufacturing operations more resilient at global scale.

As part of a system operating at this scale, the DevOps team is responsible for a reliable, secure, and observable cloud infrastructure that keeps the platform available and performant for a global automotive business.

 

Responsibilities

• Work with Kubernetes objects on AKS (deployments, services, ingress, network policies, RBAC, etc.)
• Implement and support the observability and monitoring stack (Grafana dashboards and alerts, OpenTelemetry, Azure Monitor)
• Configure, maintain, and improve CI/CD processes using GitHub and GitHub Actions
• Ensure infrastructure security, including:
  • Encryption of data in transit and at rest
  • Implementation and maintenance of RBAC (Role-Based Access Control) in Kubernetes
  • Access control and protection of critical cluster components
  • Network security and policy enforcement using Cilium policies
  • Policy management and governance using Kyverno policies
  • Integration with secure secrets management solutions (Azure Key Vault, Private Endpoints, Private Links)
     

Requirements

• Upper-Intermediate English (B2) or higher — mandatory
• Production-level experience with Kubernetes on Microsoft Azure (AKS)
• Solid understanding of Linux and networking
• Experience with secure Kubernetes deployment practices: TLS/mTLS, Secrets management, encryption at rest, RBAC configuration and audit
• Hands-on experience with infrastructure as code: Terraform, Terragrunt
• Experience with IAM and Azure Storage (Storage Accounts, Blob Storage)
• Good understanding of Kubernetes storage concepts (PV, PVC, Storage Classes)
• Observability experience: Grafana (dashboard and alert configuration), OpenTelemetry, Azure Monitor
• Understanding of approaches to system monitoring (observability best practices)
• General understanding of Kafka
• Experience with Postgres and Redis
• Experience with GitHub and GitHub Actions
• Experience with Azure Key Vault, Private Endpoints, Private Links
• Knowledge of Helm, Kustomize
• Experience with Cilium network policies and Kyverno policies
   

Nice to Have

• Experience with Apache Flink
• Practical experience with FinOps
• CNCF or Microsoft certifications in the DevOps field
• Candidates based in Europe are preferred

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to protect our platform's ecosystem from financial and operational threat actors in real-time. You’ll help us maintain business integrity and user trust by owning the end-to-end evaluation of fraud signals and executing decisive risk mitigation across Sports, Casino, Payments, and KYC domains.
 

What you’ll drive:

Discovery & Decisions

• Interpret complex alerts, rule triggers, and risk model outputs to assess user context accurately.
• Apply internal logic and scoring rules independently to determine precise case outcomes.
• Identify, tag, and document unusual fraud patterns or edge cases to improve predictive logic.

Delivery & Execution

• Process high-volume risk signals in real-time, executing swift actions including limits, verification loops, or account blockings.
• Handle ticket queues related to fraud suspicions, validating bet, payout, and bonus behavior.
• Maintain structured, audit-ready case notes and documentation to support future retrospectives.
• Operate and stress-test the internal RAF toolset, reporting bugs, operational frictions, or logic gaps.

Stakeholder & Cross-Team Collaboration

• Communicate risk findings and critical case details to Payments, Trading, and Compliance teams clearly and constructively.
• Contribute regularly to the shared team knowledge base regarding new rules, tags, and fraud scenarios.
• Assist and mentor junior colleagues on operational nuances and daily queue management.
   

What makes you a GR8 fit:

Must-Have:

• 3+ years of experience in fraud detection, risk management, or investigations within the online casino/iGaming environment (experience with Casino products is a mandatory requirement).
• Readiness to work in a rotating shift schedule, including night shifts
• Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming.
• Proven autonomy in alert-based fraud detection systems—you can handle a wide queue independently.
• Proficiency with operational UI, API-based risk tools, and analytics systems.
• Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.
• High psychological resilience and accountability when making high-stakes decisions under tight SLAs.

Nice-to-Have:

• Experience participating in User Acceptance Testing (UAT) or beta tool rollouts.
• Familiarity with online casino compliance standards and integrity frameworks.
• Basic understanding of data queries (e.g., SQL) to pull and analyze transactional patterns.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

About the Role

We are looking for an experienced Financial Manager (Planning & Analysis) to oversee financial planning, budgeting, forecasting, and analytical processes across the business. In this role, you will support strategic decision-making by providing accurate financial insights, monitoring business performance, and identifying opportunities to improve efficiency and profitability.

In addition to core financial planning responsibilities, you will participate in payment approval processes, bonus validation, affiliate payment reviews, and payment cost optimization initiatives.
 

Key Responsibilities

Financial Planning & Budgeting

• Coordinate the preparation and consolidation of annual, quarterly, and monthly budgets.
• Develop and maintain financial forecasts and business plans.
• Monitor budget execution and perform regular plan-versus-actual variance analysis.
• Consolidate weekly budget updates and provide relevant commentary on deviations.

Financial Analysis & Reporting

• Analyze the company's financial performance and key business indicators.
• Prepare regular management reports and analytical materials for senior leadership.
• Identify financial trends, risks, and growth opportunities.

Cost Control & Profitability Analysis

• Monitor expenses and ensure compliance with approved budgets.
• Conduct profitability analysis across products, projects, departments, and business units.
• Develop recommendations aimed at optimizing costs and improving operational efficiency.

Forecasting & Financial Modelling

• Build and maintain financial models to support business planning and decision-making.
• Forecast revenue, expenses, and profitability.
• Perform scenario analysis and evaluate the financial impact of business initiatives and strategic decisions.

Financial Data Management

• Collect, consolidate, and validate financial data from multiple sources.
• Ensure the accuracy, consistency, and timeliness of financial information.
• Prepare ad hoc analyses and presentations for management purposes.

Financial Risk Management

• Identify and assess financial risks and performance deviations.
• Monitor key financial indicators and highlight areas requiring management attention.
• Recommend actions to mitigate financial risks and strengthen financial controls.

Business Partnership

• Partner with department heads and provide financial guidance to support decision-making.
• Assist business units in evaluating new initiatives, projects, and investment opportunities.
• Act as a trusted financial advisor across the organization.

Process Improvement & Automation

• Continuously improve financial planning and reporting processes.
• Support the implementation and enhancement of financial systems and tools.
• Drive automation initiatives within reporting and analytical workflows.

Payment Approval & Validation

• Review and approve payment requests through internal systems and workflows.
• Validate affiliate partner payments in accordance with established processes and agreements.
• Ensure the accuracy and compliance of approved payments.

KPI Calculation & Bonus Validation

• Calculate incentive payouts for VIP teams based on approved KPI frameworks.
• Calculate incentive payouts for Affiliate teams.
• Validate bonus calculations for other departments when required.

Payment Cost Optimization

• Monitor and optimize payment processing costs and payment method performance.
• Participate in managing and improving payment routing and cascading strategies.
• Support negotiations and integrations with payment service providers.
• Prepare reports and analyses on payment efficiency, provider performance, and associated costs.

Requirements

• Bachelor's degree in Finance, Economics, Accounting, or a related field.
• 3+ years of experience in financial planning, financial analysis, controlling, or a similar finance role.
• Strong experience in budgeting, forecasting, and management reporting.
• Advanced financial modelling and analytical skills.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Excellent attention to detail and ability to work with large volumes of data.
• Strong communication and stakeholder management skills.
• Ability to prioritize tasks and work effectively in a dynamic environment.
• Upper-Intermediate English level or higher.
• Previous experience in the iGaming industry would be considered a strong advantage.

Nice to Have

• Understanding of affiliate business models and performance-based payment structures.
• Experience working with payment service providers and payment analytics.
• Knowledge of BI tools (Power BI, Tableau) and/or SQL.
• Experience in financial process automation and systems implementation.

What We Expect from the Successful Candidate

• High level of ownership and accountability.
• Strong analytical mindset and problem-solving skills.
• Ability to translate financial data into actionable business recommendations.
• Proactive approach to identifying opportunities for improvement and driving change.
• Collaborative attitude and confidence in working with cross-functional teams.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

An AI-native cloud platform that powers intelligent, real-time experiences for enterprise customers at scale. Built on a modern microservices architecture, the platform leverages advanced AI capabilities to process large volumes of data securely and reliably across multiple regions. The engineering team focuses on cloud-native infrastructure, Kubernetes, infrastructure as code, GitOps-driven deployments, observability, and efficient orchestration of AI workloads in production. The platform is designed to meet high standards for security, scalability, availability, and regulatory compliance while supporting rapid product growth.

About the Role:

This staff-level DevOps Engineer role owns the end-to-end platform infrastructure during a major platform expansion and rapid growth phase. You will lead the design, implementation, and operation of production-grade AWS environments, applying proven engineering best practices to build a secure, scalable, and highly available platform. Working closely with cross-functional engineering teams, you will help ensure the platform meets demanding reliability, security, and compliance requirements while enabling the delivery of large-scale AI-powered services. This position offers significant ownership and the opportunity to shape infrastructure supporting mission-critical production workloads.

Key Responsibilities:

• Design, build, and maintain scalable AWS cloud infrastructure supporting containerized microservices.
• Own production Kubernetes environments, including auto-scaling, cost optimization, and runtime security.
• Centralize and clean up CI/CD and GitOps pipelines (ArgoCD or similar), enforce RBAC, and ensure safe, rapid deployments.
• Implement infrastructure as code with Terraform and Terragrunt, enforce PR-based apply flows, and manage state across modules.
• Establish isolated, multi-account setups for production, staging, and operations workloads.
• Deploy and operate multi-region infrastructure to meet per-country data residency and compliance requirements.
• Enhance reliability and observability using consolidated tooling, OpenTelemetry, and incident management best practices.
• Strengthen security posture with secret management, least-privilege access, SSO-as-code, and tenant isolation.
• Support compliance initiatives by implementing practical security controls and maintaining audit readiness.
• Build and optimize infrastructure for LLM-heavy inference workloads, including cost controls and provider failover.
• Automate repetitive operations, author runbooks, and mentor team members on DevOps practices.

Required Competence and Skills:

• 8+ years of experience in DevOps, SRE, or platform engineering at a staff or equivalent level.
• Proven track record as the lead or sole owner of production infrastructure in a fast-paced environment.
• Extensive hands-on AWS experience in production, including multi-account and multi-region architectures.
• Deep expertise in running and securing Kubernetes on EKS under real-world load conditions.
• Strong proficiency with Infrastructure as Code using Terraform and Terragrunt (CloudFormation experience is a plus).
• Experience with CI/CD and GitOps tools (ArgoCD, Flux, or similar) and managing RBAC policies.
• Skilled in monitoring and observability platforms such as Datadog, Prometheus/Grafana, or BetterStack.
• Proficient in scripting or programming languages (Python, Bash, Go, TypeScript, or similar) for automation tasks.
• Ability to diagnose and resolve complex issues across infrastructure and application layers.
• Experience integrating and leveraging AI-assisted tools to accelerate development, debugging, and documentation.
• High ownership mindset, strong initiative, and the judgment to act with urgency without compromising quality.

Nice to Have:

• Hands-on experience supporting security compliance programs and external audits.
• Background in handling regulated or sensitive data (children’s data, PII, health, or financial).
• Experience with multi-tenant SaaS architectures and strong tenant isolation strategies.
• Proven infrastructure work for AI or LLM-based products at scale, including GPU clusters.
• Production PostgreSQL operations at scale.
• Familiarity with IaC delivery tools such as Atlantis.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.