Jobs at Djinni

As we grow our franchise customer base across three continents, support volume and complexity are growing with it. We’re looking for a proactive Customer Support Specialist who wants to do more than answer tickets — someone who’ll dig into hard problems, help us shape AI automation, and contribute to the Help Center as a real product surface.

This is a hands-on role with room to grow. You’ll work directly with corporate brand managers and franchisee location operators — two very different user profiles with very different technical fluency — and you’ll have real ownership of how we make support better, not just faster.

Key Responsibilities

Daily Support Operations

• Resolve customer inquiries via email, in-app chat, and occasional Zoom calls, owning tickets end-to-end
• Troubleshoot issues across social publishing, listings, reviews, and analytics
• Manage your own ticket queue against SLA targets
• Handle escalations — both taking them from teammates and escalating to Product or Engineering when the issue calls for it
• Step into shift coordination, queue triage, or peer support when the team needs it

• Support the full range of users — from non-technical franchisees to enterprise corporate marketing teams

   

AI & Automation

• Use AI tools day-to-day to draft replies, summarize tickets, and speed up resolution
• Spot repetitive ticket patterns and propose automations that reduce them
• Help us tune AI-powered support workflows in Intercom (auto-replies, knowledge retrieval, routing) — experience deploying these in production is a plus, but willingness to learn and improve them matters more

• Pay attention to what’s working in our automations and what isn’t, and feed that back to the team

   

Knowledge & Help Center

• Contribute to the Help Center: write new articles, update outdated ones, and structure content so it works well for both customers and our AI agents

• Care about documentation quality — clear writing, accurate steps, kept up to date as the product changes

   

Analytics & Continuous Improvement

• Keep an eye on your own CSAT, first response time, and resolution time, and look for ways to improve them
• Spot product friction patterns from your ticket work and share them with Product and Engineering, ideally backed by examples and data

Who You Are

• 1+ years in B2B SaaS customer support (or strong adjacent experience — technical support, customer success ops, technical account management)
• Confident, daily user of AI tools (ChatGPT, Claude, Gemini) for work — drafting, summarizing, debugging
• Hands-on experience with AI-powered support automation (auto-replies, RAG, agentic workflows, automated routing) is a plus
• Familiarity with Intercom is a plus; Kibana and Mixpanel are nice-to-have
• B2/C1 written and spoken English
• Comfortable working with both technical and non-technical users
• Proactive — you don’t wait to be told what to improve
• Analytical — you debug the cause, not just the symptom
• Organized and reliable in a shift environment
• Experience supporting franchise, multi-location, or agency customers is a plus

Success Metrics

• Your own CSAT consistently above team target on tickets you own
• Your first response and resolution times within SLA across your shift coverage
• Escalations handled cleanly — fast triage, clear handoffs, no dropped balls
• Help Center articles you own are useful, well-maintained, and reduce repeat questions on their topics

• Product friction patterns you surface lead to real conversations with Product and Engineering

   

Key Relationships

• Support Team — your immediate team; you’ll learn from peers and bring your own ideas to the queue
• Product & Engineering — for escalations, bug reports, and surfacing product friction
• Customer Success Team — for handoffs on enterprise accounts and proactive issue prevention

• Reports into the Head of Support

   

We Offer

• A role with real ownership in a fast-growing SaaS company serving franchise and multi-location brands
• Direct exposure to how we use AI to scale customer-facing operations — both for our customers and inside the team
• Distributed international team across EU, Ukraine, US, and beyond
• Open remote work policy
• Room to grow into senior support, automation, or CS adjacent roles
• Compensation aligned with Kyiv SaaS support benchmarks; specific band shared at recruiter screen

The Customer Support Specialist role includes working in shifts on a weekly or bi-weekly rotation:

• 8:00 AM – 5:00 PM Kyiv time
• 3:00 PM – 12:00 AM Kyiv time

We work Monday to Friday only, so weekends (Saturday and Sunday) are always off.

Locations: Europe, Ukraine

The ideal candidate brings strong experience in enterprise integration initiatives, with a primary focus on MuleSoft-based solutions and API-driven architectures. The background should include participation in platform modernization programs, development and support of complex integration ecosystems, and continuous improvement of enterprise integration landscapes.

Key Role In Integration Programs:

Serves as an integration specialist contributing across multiple phases of integration initiatives, from early discovery and design discussions to implementation, stabilization, and ongoing support.

Regularly collaborates with business analysts, architects, and operations teams to clarify integration requirements, identify risks early, and ensure solutions remain maintainable over time.

Known for taking ownership of integration components and following them through their full lifecycle.

Core Competencies And Expertise:

MuleSoft & API Engineering:

Hands-on experience with MuleSoft Anypoint Platform across a variety of integration use cases

Practical application of API-led architecture to support loosely coupled systems and incremental platform evolution

Development and consumption of RESTful and SOAP-based services

Confident work with JSON and XML payloads, including transformation and validation using DataWeave

Experience enhancing existing integrations through refactoring, improved error handling, and performance tuning

Data, Migration & Backend Systems

Involvement in data migration and data synchronization initiatives as part of broader system transformations

Working knowledge of SQL and relational databases, used for validation, reconciliation, and issue analysis

Experience navigating complex data models and resolving cross-system data inconsistencies

Exposure to integrations involving CRM, ERP, and operational platforms

Collaboration, Communication & Ownership

Regular interaction with business and technology stakeholders to clarify requirements and align expectations

Ability to explain integration concepts in a clear and structured manner to mixed audiences

Strong documentation habits, including integration overviews, API descriptions, and operational notes

Demonstrates a strong sense of responsibility for delivered solutions, particularly during critical releases

Able to remain focused and pragmatic when addressing production issues or time-sensitive requests

Delivery & Ways Of Working:

Comfortable working both independently and as part of distributed Agile teams

Experience adapting to changing priorities while maintaining delivery commitments

Contributes to shared team goals by supporting peers and proactively addressing integration risks
 

Key Achievements:

Contributed to multiple enterprise integration initiatives supporting evolving business processes

Played an active role in stabilizing and improving legacy integrations

Supported data migration and system alignment efforts during platform transitions

Recognized for reliability, ownership, and collaborative approach within integration teams

Technical Environment:

MuleSoft Anypoint Platform, REST, SOAP, API-led Architecture, DataWeave, XML, JSON, SQL, Relational Databases, CloudHub, API Manager, Git, CI/CD tools, Jira, Confluence

Certifications

Salesforce Certified MuleSoft Developer

Dell Boomi Professional API Design (nice to have)

Education:

Bachelor of Science in Systems Engineering

Summary:

Senior MuleSoft Integration Specialist with a broad background in enterprise integration work and API-driven solution delivery. Combines solid MuleSoft expertise with strong collaboration skills and a high level of ownership. Experienced in supporting integration solutions over time, adapting to evolving business needs, and contributing to stable, well-documented integration landscapes.

Project start: As soon as possible / by mutual agreement
Duration: 6+ months (extension possible)
Workload: 100%
Location: Primarily remote, with 9 onsite days per year in Frankfurt am Main for planning sessions

Responsibilities
 

Data Analysis & Feature Engineering
- Perform complex ad-hoc data analyses to identify relevant factors influencing forecasting models
- Prepare, explore, and transform large datasets using Python (e.g., pandas, polars) and SQL
- Develop robust features to improve model accuracy and quality
 

Forecasting & Machine Learning Model Development
- Design, implement, and train statistical, machine learning, and time-series models
- Work with methods such as regression models and neural networks
- Select appropriate modeling approaches based on business requirements, data structure, interpretability, and scalability
 

Model Validation & Quality Measurement
- Define, calculate, and interpret key model evaluation metrics
- Conduct cross-validation, backtesting, and stability analyses to ensure reliable and generalizable forecasts
 

Model Comparison & Performance Monitoring
- Compare different modeling approaches using standardized evaluation frameworks
- Monitor model performance over time, including data drift and model drift detection
- Analyze deviations between forecasts and actual outcomes
 

Operationalization & Integration
- Support integration of forecasting models into production data pipelines on AWS
- Collaborate with Data Engineers and BI Developers to deliver model outputs for reporting, planning, and decision-making
 

Data Quality & Model Robustness
- Ensure high data quality through plausibility checks, outlier detection, and missing-data handling strategies
- Assess model sensitivity to data changes and assumptions
 

Documentation & Communication
- Maintain clear documentation of model assumptions, training processes, and validation results
- Communicate forecast quality, uncertainties, and limitations to business stakeholders and management
 

Continuous Improvement
- Continuously enhance existing models based on new data, stakeholder feedback, and changing business requirements
- Stay updated on best practices and new methods in forecasting and model evaluation
 

Governance, Security & Compliance
- Implement IT security policies, regulatory requirements, and internal programming standards
- Ensure data privacy, security, and compliance in all data processing activities

Required Qualifications
Mandatory Requirements
- 5+ years of practical experience in designing, implementing, and validating forecasting, machine learning, and time-series models in production environments
- 5+ years of hands-on Python experience, especially with pandas or polars for data analysis, feature engineering, and model development
- 2+ years of SQL experience for data querying and preparation
- 3+ years of experience in model validation and quality measurement, including evaluation metrics, cross-validation, and stability analysis

Nice-to-Have Qualifications
- Experience with forecasting, machine learning, or time-series models based on graph databases (minimum 2 projects)
- Experience integrating forecasting models into production AWS data pipelines (minimum 1 project)
- Experience analyzing and processing data from railway control and signaling systems (minimum 1 project)

For our partners, we are currently looking for an experienced HR Director to join a fast-growing international company in the fintech industry.
 

📍 Location: Barcelona| Spain (office-based format)
🕒 Employment type: Full-time
🌍 English level: Upper-Intermediate / Advanced — mandatory
 

Key expectations:

• Building and scaling HR processes within a dynamic fintech environment
• Developing and implementing HR strategy aligned with business goals
• Managing recruitment, onboarding, performance management, and employee engagement processes
• Supporting leadership and department heads in people-related decisions
• Building strong corporate culture and internal communications
• Experience working in fast-paced international environments will be a strong advantage
   

Requirements:

• Proven experience in a senior HR leadership role (HRD / Head of HR / People Partner Lead)
• Experience in fintech, IT, crypto, payments, or related tech-driven industries
• Strong understanding of modern HR practices and people management
• Excellent communication and leadership skills
• High level of ownership and strategic thinking
• Fluent English is required for daily communication with international teams and partners
   

We are looking for someone proactive, business-oriented, and capable of building effective HR infrastructure in a scaling international company.

GoHard is looking for an experienced in Upwork (full-cycle) sales to join our Sales Team.
A person with a hunter mindset, who is passionate about sales and has strong communication skills.

Required Qualifications:
— 1+ years of sales experience in Upwork
— At least upper-intermediate level of English, both written and spoken, is a must
— General understanding of development process and technologies for web
— Understanding the sales funnel
— Able to work independent and organized
— Results in numbers
— Client-oriented approach, ability to understand client’s needs
— Ability to search, filter and analyze the most suitable Upwork job posts for the company
— Knowledge of different sales techniques.

Responsibilities:
— Full cycle of sales on Upwork
— Meeting Company Sales Targets
— Negotiating with clients, identifying their needs, and building long-term relationships
— Work with cold mailings
— Focus on Lead generation
— Generating ideas on how to improve sales activity.

We offer:
— Competitive salary with periodical reviews (rate + %)
— Paid vacation and sick leaves
— Work (9 −18, Mon-Fri)
— An active and experienced team

— Once week consultation with upwork consultant

We are looking for flutter developer for our music software

( work in Lviv or Kyiv,

remote work possibility ):

www.MusConv.com

About the project:

MusConv is b2c music software which helps people synchronize their music between music services: Spotify, Apple Music, YouTube Music, Amazon Music, Tidal and others.

We offer:

Challenging interesting project

Professional growth and development program

Flexible schedule

Team of highly talented individuals

Access to developer courses like https://www.pluralsight.com

Mentor: code reviews, studying

We are looking for flutter developer to implement new features

We are looking for a Head of Growth who will be responsible for driving

acquisition and scaling marketing performance across different channels.

Responsibilities:

Own the entire growth engine to drive growth

Drive performance through social media, influencers, streamers, SEO, community

content marketing, and PPC, to maximise acquisition performance.

Build and expand marketing networks and strategic partnerships to drive player

traffic and scale paid acquisition across crypto-friendly networks

Utilise data analytics to track, measure, and optimize campaign performance,

ensuring that KPIs are met or exceeded.

Own marketing performance KPIs to maximise ROI

Data-driven revenue scaling, focus on players LTV, and market expansion

Explosive User Acquisition

Scale marketing across all marketing channels

Primary focus Social channels,Influencers, streamers, ambassadors and paid ads

Launch influencer/KOL campaignsOptimize CAC vs LTV continuously

Data driven Growth Own CAC, LTV, ARPU, ROI metrics

Implement attribution dashboardsRun aggressive A/B testing cycles

Optimize funnels daily

Requirements:

Proven 3+ years experience in performance marketing with a Crypto gambling

Deep understanding of Web3 culture & crypto ecosystems

Strong analytical skills with experience using data to inform strategy and improve

marketing ROI.

Lead growth strategy across all marketing channels, paid channels, crypto

communities, streamers and influencer marketing.

Data-driven mindset with a focus on commercial KPIs

We are looking for professionals who can think outside the box and experiment with

new marketing strategies and innovate to drive growth.

Having experience in CSGO sites and casino is a plus

Why you should consider this opportunity

Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.

Paid vacation & sick leave, plus an extra day off for your birthday.

Competitive compensation that fairly reflects your expertise and impact.

Engaging corporate events to learn, share experience, and grow with like-minded

professionals. No micromanagement: we trust our team, encourage initiative, and keep a flat

hierarchy for fast decisions.

Ongoing professional development: continuous support to build new skills and

advance your career.

Dynamic work environment: a profitable, forward-thinking company where every

specialist plays a key role.

Наш клієнт — міжнародна маркетингова компанія, яка стрімко масштабується та займає провідну позицію в індустрії iGaming, з особливою увагою до ринку Азії.

Від глибоких досліджень ринку та розробки стратегії до результативних діджитал-кампаній і сміливих креативів — команда охоплює повний цикл маркетингу, допомагаючи клієнтам випереджати конкурентів в одній із найдинамічніших галузей світу.

Ідеально для тих, хто прагне:

• Створювати ідеї для 360° маркетингових кампаній, забезпечуючи їх масштабованість та можливість адаптації в нестандартні активності через різні канали (BTL, PR, SoMe тощо);
• Перетворювати ідеї на сильні, чіткі та яскраві короткі меседжі: слогани, CTA тощо;
• Розробляти ідеї та сценарії для всіх типів відеоконтенту (TVC, Reels для SoMe, промо digital-відео, how-to відео тощо);
• Створювати сторіборди з таймкодами та AI-згенерованими візуалами для підтримки відеоконцепцій і брифінгу моушн-дизайнерів або режисерів;
• Розробляти неймінг, tone of voice та гайдлайни зі стилю комунікації для нових брендів і продуктів;
• Редагувати тексти інших копірайтерів, роблячи їх короткими, влучними та максимально чіткими;

• Тісно співпрацювати з дизайн-командою у створенні креативних концепцій для key visuals, брати участь у брейнштормах та брифінгах команди.

   

Досвід, який стане твоєю перевагою:

• 5+ років досвіду у релевантних ролях як individual contributor (creative copywriter, content creator);
• Сильне портфоліо з прикладами результативних проєктів;
• Глибоке розуміння повного циклу виробництва TVC — від розробки концепції та ідеації до продакшену та фінального контролю якості відео;
• Англійська мова на просунутому рівні;
• Здатність працювати з контентом іншими мовами, окрім англійської;
• Досвід роботи з таск-менеджмент системами (Jira, Asana тощо);
• Розуміння процесів проєктного менеджменту;

• Досвід роботи або глибоке розуміння індустрії betting/gambling.

   

Ми цінуємо:

• Сильний can-do attitude — ентузіазм, позитивну енергію та проактивність;
• Високу увагу до деталей і прагнення до бездоганного результату;

• Орієнтацію на результат та постійний пошук можливостей для покращення.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, a fast-scaling international marketing company, is a major player in the iGaming industry, with a dedicated focus on expanding operations across Asia. From deep market research and business strategy to performance-driven digital campaigns and bold creatives, the team manages the entire marketing lifecycle to help clients stay ahead in one of the world’s most competitive industries.

Perfect for those who aim to:

• Create big ideas for 360° marketing campaigns and ensure their scalability and ability to be converted into non-standard activities across different channels (BTL, PR, SoMe, etc.); 
• Convert ideas into powerful, clear and catchy short-form core messages: slogans, CTAs, etc.; 
• Create ideas and scripts for all types of video content (TVC, Reels for SoMe, promo digital videos, how-to videos, etc.); 
• Develop storyboards with time codes and AI-generated visuals to support video concepts and brief motion designers or directors; 
• Create names, develop tone-of-voice and content style guides for new brands and products; 
• Fine-tune texts provided by other copywriters to make them short, catchy, and straight to the point; 
• Cooperate closely with the design team to develop creative concepts for key visuals, including team briefings and brainstorming sessions.

Experience you’ll need to bring:

• 5+ years of experience in relevant roles as an individual contributor (creative copywriter, content creator); 
• Strong, well-developed portfolio demonstrating impactful work; 
• Solid understanding of the full TVC production cycle — from concept development and ideation to production and final video quality control; 
• Advanced level of English proficiency; 
• Ability to review and process content in languages other than English; 
• Hands-on experience with task management tools (Jira, Asana, etc.); 
• Understanding of project management processes; 
• Background in or solid understanding of the betting/gambling industry.

It's a perfect match if you have those personal features:

• A strong can-do attitude, demonstrating enthusiasm, positive energy, and initiative; 
• High attention to detail and commitment to delivering polished, high-quality results; 
• Result-oriented mindset, always seeking improvement opportunities.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

We are currently seeking a skilled and driven DevOps Engineer to join our team.
 

We believe that you have experience or understanding:

• Have a strong DevOps mindset to enable speed and scalability for app and dataintensive workloads
• Experience with security compliance standards and frameworks, including SOC 2, HIPAA, ISO standards, and tools such as Vanta
• Work with our end-user to design, implement, and maintain scalable, reliable and streamlined infrastructure solutions in Cloud
• Have experience building solutions for analytical use cases based on Python, Spark & SQL technologies
• Implement and maintain solutions with IaC to help ensure consistent and reproducible deployment support (Terraform, Bicep, OpenTofu, Crossplane)
• Develop and maintain automated integration & data-flow pipelines including testing and monitoring frameworks to build observable systems
• Troubleshoot performance concerns, design for high availability and efficient resource utilization
• Hands-on expertise with Azure
• Upper-Intermediate English level

You want to learn and work with:

• Modern Application, Distributed Data Processing and Analytical workloads
• Working with public cloud providers such as Azure and their core computing (AKS/GKS/VMs), security (WAF/App Gateway/Frontdoor or Cloudflare) & storage services (Storage Accounts/S3/GCP Storages)
• Familiarity with CI/CD through tools such as Azure DevOps, GitHub Actions with focus on automation and security through DevSecOps principles
• Analytical & problem-solving skills, ability to communicate ideas clearly
• Familiarity with containerization and orchestration technologies such as Docker and Kubernetes

Your opportunity:

• Flexible schedule — teams used to work in flexible manner
• Horizontal management and communicating directly with project stakeholders
• 20 days of paid vacation
• Paid sick leaves
• Annual activities budget — we endorse your wish to self improvement
• Remote work

We are an international group operating across fintech, crypto, and education businesses, managing multiple regulated and non-regulated entities across Europe and Canada.

We are looking for a high-level Financial Controller to establish and operate an independent internal audit and control function across the group.

This is a hands-on , investigative role focused on accuracy, transparency, and risk detection not bookkeeping.

Key Responsibilities

• Conduct monthly deep audits across 10+ entities (operational + holding companies)
• Verify timeliness and accuracy of financial reporting across all projects
• Identify and resolve:

1. Double bookings
2. Misallocations between entities
3. Missing or delayed reports

• Cross-check bank statements, internal reports, and balances (40+ accounts incl. banking and payment providers)
• Review client settlements and transaction flows (1000+ monthly transactions)
• Detect irregularities, inconsistencies, or potential misuse of funds
• Perform independent verification of reserves and balances
• Build and implement audit checklists, control systems, and reporting structures
• Report findings directly to CEO and project-level leadership
• Escalate critical issues and provide clear recommendations for improvement

Environment & Complexity

• Monthly volume: ~$7M+
• 1000+ monthly transactions (fiat & crypto)
• 40+ financial accounts (banks, PSPs, card processors)
• Multi-jurisdiction structure (Canada, UK, Ireland, Lithuania, Czech Republic, Slovakia, others)
• Regulated activities including MSB and VASP operations
• Current infrastructure: Excel-based, no centralized system (to be improved)

Requirements

• Strong experience in financial controlling, auditing, or forensic accounting
• Background in fintech / crypto (mandatory)
• Hands-on experience with:
• Crypto flows (on-chain / off-chain)
• Exchanges, wallets, or transaction reconciliation
• Experience with multi-entity structures and cross-border operations
• Ability to work independently and challenge existing processes
• High attention to detail with a risk-oriented mindset
• Fluent in English

Working Model

• Part-time (minimum 4–5 hours per day, ~80–100 hours/month)
• Fully remote
• Flexible structure, but consistent daily involvement is required
• Direct communication with leadership
• Combination of written reports and review calls

Deliverables

Over time, the role will establish and maintain:

• Monthly audit reports
• Full error and inconsistency logs
• Fraud / risk flags
• Balance and reserve verification reports
• Ongoing process improvement recommendations

Compensation

• Starting from $2,100 / month (part-time)
• Performance-based increases based on capability and impact

Additional bonuses related to:

1. Successful implementation of audit systems
2. Identification of critical issues
3. Measurable improvements in financial control

What We Are Looking For

This role is not for a traditional accountant.

We are looking for someone who:

• Thinks independently
• Questions numbers and processes
• Is comfortable working in complex, imperfect environments
• Can detect problems others overlook

ArboStar is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.
 

What We’re Looking For:

We’re searching for someone with a strong command of spoken English (C1 or higher) — that’s our top priority, as most communication will happen in English and with English-speaking colleagues.

Everything else — we’re ready to teach and guide you, as long as you’re open to learning and growing with us.
 

It would be great if you also have:

• Around 1 year of experience in onboarding, internal, or corporate training
• Experience creating engaging training materials (slides, cases, tasks, etc.)
• Some background in organizing onboarding or mentoring new hires
• Interest or experience in evaluating and improving training effectiveness
• Familiarity with content creation tools (PowerPoint, Word, Google Docs, etc.)
• Experience (or interest) in working with LMS platforms and tools like Google Workspace or Jira
• Good organizational skills, responsibility, and a proactive attitude
   

Key Responsibilities:

• Develop and deliver onboarding training for new employees, including structure, materials, and practical sessions.
• Support newcomers with system-related questions and help them adapt faster.
• Regularly review and update training content based on feedback and process changes.
• Organize training sessions for current employees to improve their system knowledge and skills.
• Create training on new system features and updates to keep the team up to date.
• Conduct quarterly testing to assess knowledge and identify areas for improvement.
• Work closely with HR to align training with company goals and share employee progress insights.
• Provide feedback to HR on candidates’ training performance and competencies.
• Close collaboration with Business Analysts — the candidate should stay up to date on planned updates, features, and releases in order to develop relevant training materials and conduct sessions that explain new system functionalities.
• Close collaboration with team leads — regular discussions about new hires’ progress, participation in joint surveys, identifying areas of improvement in knowledge and skills, and working together to enhance employee development through additional training and support.
   

What We Offer:

• Only remote work
• Work schedule: 13:00 — 21:00 or 14:00 — 22:00 (Ukrainian Timezone)
• Paid vacation (10 days);
• An opportunity to significantly influence the direction of the company;
• Steep learning curve and personal growth opportunities;
• Access to courses and training;
• Corporate English language training;
• Competitive salary.

Objective 
We are seeking a skilled Ruby on Rails Developer to join the team behind the first enterprise-grade software solution purpose-built for Capital Expenditure (Capex) management. This platform serves as a "single source of truth" for capital allocation for Global 2000 companies, replacing fragmented spreadsheets with a unified, cloud-based system. As a long-term member of this mission-critical project, you will help automate financial reporting, ensure compliance, and optimize portfolio performance through rigorous ROI modeling.

Responsibilities

• Design, build, and maintain backend services and APIs using Ruby on Rails.
• Work on complex product features with a focus on performance, scalability, and maintainability.
• Develop and optimize MongoDB data models and queries.
• Manage and troubleshoot infrastructure hosted on AWS (EC2, S3, RDS, Lambda, ECS).
• Collaborate with product, engineering, and operations teams to deliver high-quality solutions.
• Improve application reliability, observability, and monitoring.
• Write clean, well-tested, and maintainable code.
• Participate in architecture discussions and technical decision-making.
• Leverage modern AI-assisted development tools (ChatGPT, GitHub Copilot, Cursor) to enhance productivity and code quality.

Qualifications

• 3+ years of professional experience in software development.
• Strong expertise in Ruby on Rails and backend architecture.
• Deep experience with MongoDB, including schema design and performance tuning.
• Hands-on experience with AWS services and cloud environments.
• Proficiency with background jobs, caching, and asynchronous processing.
• Familiarity with Docker and CI/CD workflows.

• Experience with AI development tools (Cursor, Claude, etc.) is highly preferred.
   

  Nice to Have: Experience with legacy Rails applications, React, Redis, or Sidekiq.

  English Level: Good spoken English.

Location & Logistics

• Location: Remote.
• Time Zone: Collaboration typically aligns with CET or US business hours as needed.
• Type of Engagement: Full-time, long-term.

Recruitment Process

• Pre-screen interview with Sloboda Studio.
• Tech screen with Sloboda Studio
• Technical interview with the client.

About the Role

We are building a modern affiliate network and performance ecosystem tailored for the iGaming industry.

The platform connects affiliates, media buyers, and operators, helping them to:
• scale user acquisition
• build transparent and efficient partnerships
• maximize performance and revenue

The product is already live and actively onboarding partners worldwide.

Key Responsibilities

• Lead and organize the work of junior brand managers/sales specialists

• Build and optimize sales processes, pipelines, and performance tracking

• Identify, approach, and acquire new partners within the iGaming industry

• Develop and maintain long-term relationships with operators, affiliates, and networks

• Present and promote the platform to potential clients

• Negotiate commercial terms and close high-value deals

• Collaborate closely with product and marketing teams to support business growth

• Participate in hiring, onboarding, and mentoring new team members

• Represent the company at industry events and conferences when needed

Requirements

• Proven experience in iGaming sales or business development

• Previous experience in a team lead / senior sales role

• Experience working with B2B platforms or SaaS products

• Strong leadership, communication, and negotiation skills

• Strategic mindset with a hands-on approach

• Self-driven, proactive, and results-oriented

• Fluent English (both written and spoken)

What We Offer

• Fully remote work environment

• Opportunity to build and lead a sales team from an early stage

• Direct impact on business strategy and growth

• Competitive compensation: fixed salary + performance-based bonuses

• 20 paid vacation days + 10 additional days off

• Occasional participation in international conferences and industry events

Brightech is an international company building digital and operational solutions that support business growth across multiple industries. As part of a holding company focused on the U.S. transportation and logistics market, we operate across the USA, Mexico, Poland, and Ukraine.

We are seeking a creative and trend-savvy Content Creator (Social Media) Specialist to join our marketing team and take ownership of content production across key social media platforms. This role is ideal for someone who combines strong storytelling skills with hands-on video production experience and thrives in a fast-paced, experiment-driven environment.

What You'll Do:
 

• Create and publish social media content including short-form videos, Reels, Shorts, and posts across LinkedIn, Instagram, TikTok, Facebook, YouTube,  and X
• Develop content plans and generate fresh content ideas aligned with brand goals
• Write compelling copy, scripts, and hooks for various content formats
• Edit videos and prepare visuals for publication
• Adapt content for different platforms, audiences, and formats
• Work with both personal brand and corporate content
• Analyze content performance and optimize based on data (reach, engagement, retention, CTR)
• Test new formats, trends, and hypotheses to grow reach and audience engagement
• Collaborate with the marketing team and speakers/experts
   

Requirements:

• Proven experience creating content for social media (personal brands and/or corporate pages)
• Strong written English skills — Upper-Intermediate / B2+ or higher
• Copywriting and storytelling skills (posts, hooks, scripts)
• Hands-on experience with short-form video production (Reels / Shorts / TikTok / Social Media video)
• Video editing skills (CapCut, Adobe Premiere Pro, or similar tools)
• Understanding of social media trends and viral content principles
• Ability to adapt content across platforms and audiences
• Basic understanding of content analytics (reach, engagement, retention, CTR)
• Portfolio with real cases is required

Nice to Have:

• Experience working with B2B or expert-driven content
• Background in logistics, transportation, SaaS, or outsourcing industries
• Familiarity with AI tools for content ideation and research
   

Tech Stack:
 

• Instagram / TikTok / Facebook / YouTube / LinkedIn / X
• CapCut / Adobe Premiere Pro / Final Cut
• Canva / Figma
• Google Docs / Notion
• Google Sheets / Excel
• ChatGPT and AI tools for ideation, research, and drafting
• Basic social media analytics tools
   

What We're Looking For:
 

• Creativity and a strong sense of trends
• Willingness to test new formats and hypotheses
• Self-organization and accountability
• Initiative and proactivity
• Strong communication and teamwork skills
• Ability to thrive in a dynamic, fast-changing environment
• Flexibility and quick adaptability
• Attention to detail
• Ability to work with deadlines

What We Offer:

• Long-term cooperation with career growth opportunities
• Competitive compensation in USD
• Flexible working hours: 13:00 – 22:00 (with overlap time aligned to the US team)
• Fully remote work format
• Paid vacation and sick leave
• Supportive team and collaborative environment
• Freedom to suggest ideas and influence content strategy
• Compensation package including gym and health insurance support after 1 year of cooperation

Hiring Process:

1. Intro call with Recruiter
2. Portfolio review & technical interview
3. Test task
4. Final interview

Join Brightech and become part of a team focused on building impactful content strategies and driving measurable audience growth.

About ONU Health

From the heart of Berlin, Germany, ONU Health is building the world’s first AI-driven global health account — a secure and intelligent platform that helps people store, understand, and act on their health data.
We integrate medical documents, wearables, biomarkers, and preventive analytics into one simple and beautifully designed app that empowers users to take ownership of their health. 

Our MVP is live on the App Store, our advisory board includes top figures from Charité and N26, and the product already has a strong design foundation.

Current Setup

We’re looking for Co-founder - Senior Product Designer to navigate ONU Health and elevate the experience, evolve the product system, and scale the design language as we grow. The salary will be paid once the funding round is concluded - June/July.

We have 12 VCs interested in investing and first paying customers!

Your Role

As a founding product designer, you will be closely working with our tech team and CEO, navigating UX, branding, and research to:

• Lead the evolution of the product design system across iOS and web.
• Shape the next generation of the ONU Health experience — from onboarding to preventive insights.
• Translate complex health and data concepts into simple, human-centered design.
• Partner with founders and the AI team to bring intelligent UX flows to life (e.g. chat-based health assistant, prevention dashboards, and document flows).
• Contribute to user research, prototyping, and usability testing.
• Collaborate on UX writing, information architecture, and accessibility.

Your Responsibilities

• Define and evolve the ONU design system, ensuring scalability and coherence.
• Create user flows, wireframes, prototypes, and polished interfaces.
• Conduct or guide UX research sessions with real users and pilot testers.
• Collaborate cross-functionally with engineers to ensure pixel-perfect handoff.
• Continuously refine the product using analytics, feedback, and usability insights.
• Contribute to the overall product strategy and brand experience.

Your Profile

• 4+ years of experience in product design (UX/UI), preferably in startups or SaaS products.
• Strong command of Figma, prototyping tools, and component-based systems.
• Experience designing mobile-first applications (Flutter, iOS, or cross-platform).
• Deep understanding of user-centered design and accessibility principles.
• Solid grasp of information hierarchy, data visualization, and UX for AI-driven features.
• Portfolio showcasing end-to-end product design work — from research to polished UI.
• Interest in healthtech, AI, or digital well-being.
• Fluent in English