Jobs at Djinni

With over 70 products and 3 billion installs worldwide, AIBY is at the forefront of mobile-first product development with a focus on AI technology. Innovation and team spirit are the backbones of our company, and thanks to them, we’re proud of titles like ChatOn, iScanner, ARTA, Forma, OnSkin, Plantum, and many others. At AIBY, you can enjoy the work you do while helping millions of people.

This is a build-and-own role, not a maintain-and-report one. As Head of Marketing, you’ll decide where the budget goes, which channels win, and how fast we scale web acquisition across a multi-product Business Unit. You set the strategy—nobody hands it to you.

Your portfolio: 6+ cross-platform apps across web, iOS, and Android. ChatOn, an AI chatbot assistant with 100M+ downloads, is your anchor product—one of AIBY’s flagship apps by both revenue and downloads—and you’ll keep scaling it while picking up earlier-stage products and turning them into the next ChatOn.

From day one, you’ll lead a team of up to 10 direct reports, including User Acquisition and ASO Managers, and build the performance marketing function that drives real, measurable growth for the Business Unit. You’ll report directly to the Business Unit CEO.

What you will do:

• Own Performance Marketing for the Business Unit end to end: strategy, budget, priorities, results
• Make web acquisition the main growth priority while mobile keeps growing at pace
• Decide how budget gets allocated across products, channels and geographies, and back those decisions with numbers
• Own unit economics: plan it, forecast it, hit it
• Run ASO as part of one acquisition engine, not a side function
• Hire, coach and raise the bar for your Marketing team
• Squeeze more out of every channel, audience, creative and funnel—testing never stops
• Make Creative and UA work as one team, not two
• Partner with Product and Growth on what actually moves acquisition, activation and monetization

• Build the reporting and processes that let everything scale without you in every meeting

   

What you should have:

• 5+ years in Performance Marketing, with hands-on ownership of User Acquisition for subscription-based products, both mobile and web
• 3+ years in a leadership role with direct accountability for growth metrics— revenue, CAC, ROMI
• Confirmed cases of scaling web acquisition—numbers you can talk through, not just channels you’ve touched
• Channel mastery: Google, Meta, TikTok, Applovin and beyond. You can walk into any ad account, read what’s wrong, and tell the team exactly how to fix it
• Deep understanding of unit economics, attribution, forecasting, and marketing analytics
• Experience owning significant marketing budgets, from allocation to defending the numbers behind it
• Leadership experience with direct reports—you’ve hired, mentored, and made hard calls when needed. You know what a high bar looks like, and you hold it

What we offer:

• A real slice of AIBY’s entire portfolio in your hands—6+ cross-platform apps out of 70+ across the company, anchored by the flagship app by both revenue and downloads. Mature product, proven demand, real budget. We move at scale
• Beyond that, you’ll get earlier-stage products with no fixed growth strategy yet—real space to build the approach from scratch, not just optimize someone else’s
• Competitive fixed compensation + generous performance-based bonus
• A full creative machine in-house: motion designers, graphic designers, brand, PR, influencer marketing. You orchestrate—they execute. No agency dependency
• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

At Geniusee, we help businesses thrive through technology partnerships and strengthen the engineering community by sharing knowledge and creating opportunities 🙌
We live by our values: Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness, and Result-Driven Mindset. Here, you’ll find a safe, inclusive, and supportive environment where your voice is heard, and feedback is welcome 🤗
Whether you want to work from home or from our offices in Kyiv / Lviv / Warsaw with stable electricity and Wi-Fi, we’ve got you covered.
Join us and make an impact 

Requirements:

• 3+ years of experience building applications using Python;
• Working experience with FastAPI (Flask/Django experience is transferable);
• Good knowledge of relational databases (SQLite, PostgreSQL) and SQLAlchemy: data modeling, schema design, writing efficient queries;
• Hands-on experience with AI tools in the development workflow (Claude Code, Cursor, GitHub Copilot, or similar code assistants);
• Experience using LLMs for generating realistic, internally consistent mock/synthetic datasets;
• Experience with RAG, Langchain, or Llama
• Experience with code quality tooling (Ruff, linters) and writing clean, maintainable, well-structured code;
• Ability to learn new technologies quickly.
• At least Upper-intermediate
• Experience with AWS services and infrastructure.

Responsibilities

• Backend development: Design, implement, and maintain server-side logic, RESTful APIs, and system integrations in Python.
• System integration: Build and maintain interfaces with third-party services, data sources, and internal components.
• Code maintenance: Refactor existing modules for improved performance and maintainability; address technical debt and resolve bugs.
• Database interaction: Develop and optimize queries, schema structures, and data manipulation processes across SQL/NoSQL systems.
• Testing: Write unit tests and contribute to automated testing frameworks to ensure code reliability and quality.
•Collaboration: Actively participate in team ceremonies, including sprint planning, daily stand-ups, and code reviews; coordinate with QA, DevOps, and frontend engineers.
• Documentation: Maintain comprehensive and up-to-date technical documentation, including API specifications, deployment guidelines, and design decisions.
• Planning: Provide technical input during effort estimation and assist in decomposing development tasks as part of agile delivery.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Coworking compensation.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

N-iX  is looking for an experienced Senior Data Scientist with a strong focus on AI Engineering. The role involves designing and delivering production-ready AI solutions for the insurance industry, with a particular emphasis on Agentic AI, LLMs, RAG pipelines, and Computer Vision.

Key Responsibilities:

• Design and develop autonomous AI agent systems for the insurance domain
• Build production-ready AI solutions using:
  • Multi-Agent Systems
  • Large Language Models (LLMs)
  • Retrieval-Augmented Generation (RAG)
  • Computer Vision
• Research, evaluate, and implement state-of-the-art AI technologies
• Develop scalable AI products for international markets
• Collaborate with a team of Data Scientists and AI Engineers
• Take AI solutions from architecture and proof of concept through production deployment
• Participate in building proprietary AI models for the insurance industry

Required Skills:

• 5+ years of commercial experience as a Data Scientist / AI Engineer
• Strong Python development skills
• Hands-on experience with:
  • Machine Learning
  • Deep Learning
  • Generative AI
  • LLMs
  • RAG architectures
  • AI Agent frameworks
• Experience building production AI systems
• Solid software engineering background
• Experience with data analysis and AI product development
• Degree in Computer Science/Data Science/Mathematics/Physics/Engineering or equivalent technical background
• Upper-intermediate+ English level 
• Strong analytical thinking, proactive mindset
• Ability to design scalable AI solutions
• Ability to explain complex technical concepts
• Independent and structured way of working
• Team player

Nice to Have:

• Experience within the insurance industry
• German or Spanish language skills

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

* benefits package is not applicable for freelancers

We’re hiring a DevSecOps Engineer who thrives in fast-moving environments, understands
technical depth, and can independently own security across multiple areas — from architecture and infrastructure to monitoring and investigations.

The role is ideal for someone who prefers deep thinking over surface-level “best practices”.
You’ll play a key role in securing our systems and eventually take ownership of technical implementation and decision-making.

The project is a high-load financial platform that acts as a payment processor for cryptocurrency and fiat transactions. The system utilizes integrations with blockchain networks and processes a high volume of requests within the cloud infrastructure.

Must-Have Skills:

• General Security Engineering: Multipurpose security engineer with broad security knowledge.
• Network Security: Understanding of network principles and network security.
• Cloud Security: Knowledge of cloud providers and cloud security.
• Kubernetes Security: Experience with Kubernetes, specifically how to secure Kubernetes, including knowledge of security policies, admission tasks, securing pods, and tools like Kyverno.
• DevOps Basics: Some basic DevOps knowledge, including CI/CD pipelines.
• Infrastructure as Code: Familiarity with tools like Terraform.
• Audit Infrastructure: Ability to implement audit infrastructure.
• DevSecOps: Familiarity with DevSecOps practices.
• Cryptographic Principles: Strong knowledge of cryptographic principles.
• Proactive Mindset: Proactive approach to security and problem-solving.
• Experience in FinTech or Web3: Experience in either FinTech or Web3 is acceptable; both are considered relevant backgrounds.

Nice-to-Have / Plus:

• Web3/Blockchain Security: Some knowledge of blockchain security, consensus protocols, or smart contract security (but not required).

We offer:

• Competitive compensation
• Social package (24 working days of annual leave, 5 paid sick days)
• Flexible working hours
• Challenging projects in diverse business domains and a variety of tech stacks
• Personal development and professional growth opportunities
• Work with talented, ambitious and family-feel teams
• Educational possibilities: corporate courses, knowledge hubs, and in-house English classes
• Compensation for your professional certification & support for your learning activities
• Opportunity to choose IT equipment you like
• Corporate social responsibility

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Culture & Events Manager to join our team!

Requirements

• Proven experience in event management, including independent organization of corporate offline and online events of various scales;
• Strong strategic planning skills and understanding of business objectives behind events;
• Confident budgeting skills: planning, cost control, and budget optimization without compromising quality;
• Experience working with vendors: sourcing, running tenders, negotiating, and controlling timelines and quality;
• Excellent organizational and coordination skills, with the ability to manage multiple projects simultaneously;
• Understanding of brand communication principles and ensuring Brand Book compliance during events;
• Risk management skills and the ability to resolve unexpected on-site issues efficiently;
• Analytical mindset: ability to collect feedback and evaluate event effectiveness;
• High level of self-organization, responsibility, and stress resilience;
• Strong communication and leadership skills;
• Proficiency in planning tools and corporate systems (Google Workspace, Excel, task managers, etc.).

Will be plus

• Experience working in large technology companies;
• Experience in international or fast-growing companies is a plus;
• Experience working with celebrities and public figures;
• Experience organizing team-building events, strategic sessions, and corporate celebrations.

Soft Skills

• High level of responsibility and autonomy;
• Strong organizational skills;
• Stress resistance and the ability to react quickly in non-standard situations;
• Structured thinking and attention to detail;
• Proactivity and initiative;
• Strong communication skills;
• Ability to build partnership-based relationships within the team and with vendors.

Responsibilities

• Organizing and delivering internal corporate events in Kyiv, both in-office and off-site;
• Independently managing the full event lifecycle from briefing to post-event reporting;
• Developing event concepts and formats aligned with business objectives;
• Planning, controlling, and ensuring adherence to the event budget;
• Selecting vendors, conducting negotiations, and ensuring quality control of their work;
• Coordinating all vendors during preparation and on the event day;
• Collaborating with internal business group teams;
• Ensuring compliance with Brand Book guidelines during events;
• Managing on-site processes and оперативно resolving organizational issues and risks;
• Collecting feedback from business group specialists and analyzing event effectiveness;
• Managing tasks and documentation within corporate systems.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Required languages

UkrainianB1 - Intermediate

About RedCore

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

Our values ​​reflect our way of living and interacting with employees, partners and customers: 

🔸Be the first to lead. We are constantly moving forward and setting trends. We offer the best solutions for clients and employees thanks to our drive, commitment, and courage to implement ideas and propose changes. 
🔸Be an expert in your domain. We offer a quality product due to the expertise of our team. Our professionalism is based on constant development along with the business group, depth of understanding of the field in which we work, and competence in our functional area. 
🔸Be a partner in teamwork. Synergy is an important component of our built-on trust interaction. We learn from each other and keep agreements. We achieve a common result thanks to everyone's contribution, mutual support, and the ability to negotiate. 
🔸Be focused on the result. We are focused on personal, corporate, and client results. All business group participants achieve our goals thanks to the high speed of work, perseverance, and determination. We are working to improve the qualitative and quantitative result indicators. 
🔸Be open and honest in communication. We are open in our communication with clients and employees. We give constructive feedback. Straightforwardness and honesty in communication are crucial for us. We create transparent and simple policies and processes.

Dynamica Labs invites a Junior Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical or economic fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Flexible work schedule, remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

We are located in Lviv and currently work full-time in office. 

Responsibilities:

- Work with different source platforms such as LinkedIn/ Djinny/ Work.ua / Robota.ua ets.

- CV screening.

- Coordinate all interview stages.

- Support and consultation of the candidate at all stages of the hiring process.

We offer:

• Welcoming and amiable work environment in a comfortable office space.
• Official employment with a competitive salary that reflects your experience and skills.
• Growth opportunities.
• Opportunity to work in an IT company that is actively scaling.
• Team-buildings and corporate parties

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.

• Corporate events, teambuildings, etc.

   

Responsibilities:

• Create, launch, and manage advertising campaigns on Facebook
• Analyze campaign performance and implement ongoing optimizations
• Maintain accurate campaign reporting and performance tracking
• Test new hypotheses and document results and insights
   

Requirements:

• 2+ years of hands-on experience running Facebook Ads campaigns
• Strong analytical skills: ability to work with large data sets, develop hypotheses, test them, and make data-driven decisions
• Experience navigating moderation for niche or restricted topics on Facebook
• Creative problem-solving skills and ability to think outside the box
   

We Offer:

• Competitive salary (tied to foreign currency)
• A team of top professionals and continuous development opportunities
• Flexible schedule (start your day between 8 AM and 11 AM, 8-hour workday)
• Medical insurance
• Paid vacation and sick leave
• L&D Center with training courses for employees and top managers
• Internal rotation program
• Self-learning library and access to paid courses
• Discount program
• Work remotely or from the office — your choice
• Group discussions and individual sessions with a psychologist

Format: Remote
Type: Full-time
Level: Senior

Gravira Group — a fast-growing international iGaming company — is looking for a highly structured and proactive Notion Systems & Operations Manager to join our Product Department and take operational ownership of the company’s Notion workspace, business processes, and cross-functional systems.

You will report directly to the Head of Product, who will define the overall direction, priorities, and expected outcomes. Your role will be to understand these requirements, collect additional input from relevant departments, and translate them into clear, scalable, and user-friendly solutions.
This role is for someone who genuinely loves Notion, enjoys turning complex business processes into structured systems, and can deliver accurate solutions with minimal rework.

Key responsibilities

• Own the administration, structure, maintenance, and continuous improvement of the company’s Notion workspace.
• Design scalable databases and operational systems from scratch using relations, rollups, formulas, templates, views, permissions, and advanced database logic.
• Translate the company’s operational strategy and Head of Product requirements into practical Notion systems, workflows, and automations.
• Collect and analyze requirements from Product, CRM, HR, Marketing, Operations, and other departments.
• Build and maintain interconnected systems for Product Development, Project Operations, CRM, HR, company documentation, and other business functions.
• Map, document, and improve business processes, including responsibilities, statuses, dependencies, approvals, handovers, and escalation flows.
• Create integrations, notifications, and automated workflows between Notion, Slack, CircleBack, ChatGPT, AI agents, meeting tools, and other company services.
• Validate proposed solutions with the Head of Product and relevant users before implementation, ensuring they are practical and convenient for the teams involved.
• Maintain workspace quality and consistency: naming conventions, database properties, views, permissions, ownership, dependencies, instructions, and information accuracy.
• Create clear process documentation, workspace instructions, field descriptions, and user guidance.
• Audit existing processes, identify bottlenecks or duplicated work, and proactively propose improvements for approval.
• Support workspace adoption, train team members, collect feedback, and refine implemented systems based on real usage.
• Take ownership of additional Product and Operations tasks that require coordination, structure, or process development.

Requirements

• Advanced hands-on expertise with Notion and previous experience managing a complex company workspace.
• Ability to build databases, dashboards, templates, and interconnected operational systems from scratch.
• Strong knowledge of Notion relations, rollups, formulas, filters, views, permissions, and native automations.
• Experience in Operations, Business Process Management, Project Management, Product Operations, Product Management, or Business Systems.
• Strong understanding of business logic, process architecture, CRM structures, documentation, and cross-functional workflows.
• Experience integrating Notion with external services through native connections, APIs, AI-powered tools, webhooks, or other suitable solutions.
• Ability to collect requirements from different stakeholders, clarify expectations, and convert them into practical systems.
• Ability to understand the task correctly, identify missing requirements in advance, and deliver solutions with minimal rework.
• Strong structural and analytical thinking with exceptional attention to detail.
• A preference for clean, consistent, intuitive, and well-documented systems.
• Proactive mindset: you identify opportunities and propose improvements while working within the agreed company direction.
• Strong communication skills and the ability to explain complex systems in a simple way.
• English — Upper-Intermediate (B2) or higher.

Would be a plus

• A portfolio of Notion workspaces, databases, dashboards, or operational systems you have designed.
• Notion certification or professional experience as a Notion consultant or workspace architect.
• Experience with AI tools, AI agents, meeting-intelligence platforms, and automated knowledge-management workflows.
• Experience with APIs, webhooks, low-code solutions, or basic scripting for custom integrations.
• Experience documenting and optimizing end-to-end business processes.
• Experience with CRM, HR, Product Development, or company-wide knowledge-management systems.
• Experience working in startups, iGaming, or other fast-moving international environments.

What we offer

• Fully remote position with flexible working hours.
• 20 days of vacation and paid sick leave.
• Direct collaboration with and clear guidance from the Head of Product.
• Operational ownership of the company’s Notion ecosystem within a defined Product strategy.
• The opportunity to propose solutions and process improvements, validate them with stakeholders, and lead their implementation.
• The ability to build scalable systems that directly influence how different departments work.
• Access to modern automation, AI, and productivity tools.
• A culture that values ownership, initiative, structure, quality, and transparency.
• Competitive compensation based on experience.
• Opportunity to grow into broader Product Operations or Business Operations ownership.

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Head of VIP Operations to own the entire VIP business vertical across PreVIP, VIP, High Roll, Recovery, and Reactivation. You will be responsible for commercial performance, player lifecycle management, and revenue growth while leading multiple operational teams.
 

Responsibilities

• Own the end-to-end VIP lifecycle across PreVIP, VIP, High Roll, Recovery, and Reactivation.
• Drive VIP revenue growth and own key commercial KPIs.
• Lead multiple teams through Heads and Team Leads.
• Optimize player retention, reactivation, and PreVIP to VIP conversion.
• Partner with the Retention team to maximize the commercial impact of campaigns and offers.
• Build and scale efficient VIP operational processes.
• Analyze business performance and drive continuous improvements.
   

Requirements

• 5+ years of leadership experience in VIP Operations within the iGaming industry.
• Proven experience managing the full VIP lifecycle, including High Roll.
• Strong ownership of commercial KPIs (P&L, IN/OUT, Hold, Churn, or similar metrics).
• Experience leading multiple teams through Heads and Team Leads.
• Deep understanding of VIP player behavior, retention, and lifecycle management.
• Strong analytical and strategic decision-making skills.
• Experience with PreVIP operations will be considered an advantage.
   

We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Direct ownership of VIP business performance with the opportunity to shape strategy and drive revenue growth
   

Ready to take ownership of one of the most important business verticals in a fast-growing iGaming company? We'd love to hear from you.

Ready to lead a high-performing VIP team and make a real impact on business growth?
 

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful products operating across Tier 1-3 markets.
 

As we continue to grow, we're looking for an experienced VIP Team Lead to lead our VIP Department, develop a strong team, improve player retention, and drive key business results through data-driven decisions and effective leadership.
 

If you're passionate about leadership, business metrics, and building long-term relationships with VIP players, we'd love to meet you.
 

🎯 What you'll do

• Lead, mentor, onboard, and develop a team of VIP Managers.
• Monitor daily team performance and ensure KPI achievement.
• Drive key business metrics, including:
  • Team Deposit Amount (IN)
  • Team IN-OUT
  • Retention (M/M)
• Analyze VIP player behavior, team performance, and database trends.
• Identify growth opportunities and implement effective retention strategies.
• Collaborate closely with CRM, Retention, Product, and other internal teams.
• Optimize team workflows and improve operational efficiency.
• Help the team consistently achieve ambitious business and revenue goals.
   

✅ What we're looking for

• Experience in the iGaming industry.
• Experience as a Team Lead, Senior VIP Manager, VIP Manager, Retention Manager, or in a similar role.
• Strong understanding of VIP player management and retention.
• Experience working with KPIs, business metrics, and performance analysis.
• Analytical mindset with the ability to make data-driven decisions.
• Leadership experience with strong coaching and people management skills.
• Excellent communication and problem-solving abilities.
• High level of ownership, accountability, and self-motivation.
   

🎁 What we offer

• Fully remote work.
• Competitive fixed salary + monthly performance-based bonus.
• Paid vacation and sick leave.
• Professional onboarding and continuous support.
• Career growth opportunities within a fast-growing international company.
• Access to a corporate psychologist, including individual and group sessions.
• Monthly Learning & Development sessions focused on leadership and professional growth.
• A dynamic international environment where your ideas, leadership, and decisions directly influence business success.
   

Join us and become a key part of a team that's shaping the future of the iGaming industry. 🚀

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We're expanding our VIP Department and looking for an ambitious, results-driven VIP Account Manager who enjoys communication, sales, and achieving outstanding results.
 

💰 Fixed Salary + Uncapped Monthly Bonuses
🌍 Fully Remote
📈 Clear Career Growth Opportunities
🔥 Performance-Driven Environment
 

About the Role

As a VIP Account Manager, you will be responsible for managing a portfolio of high-value players, building long-term relationships, increasing engagement, and driving revenue through personalized communication and tailored offers.
 

This is a role for someone who enjoys working with people, thrives in a KPI-driven environment, and wants their performance to directly impact their income and career growth.
 

Responsibilities

• Build and maintain strong long-term relationships with VIP players
• Communicate with clients via phone calls, messengers, and email
• Increase player activity, deposits, and overall engagement
• Achieve individual KPI and revenue targets
• Develop personalized offers and retention strategies
• Reactivate inactive VIP players
• Monitor player activity and identify growth opportunities
• Deliver exceptional customer experience and VIP support
• Collaborate with internal teams to improve the overall player experience
• Maintain accurate records and reporting within CRM systems
 

Requirements

• At least 1 year of experience in VIP Management, Retention, Sales, Account Management, or other customer-facing roles
• Experience in iGaming, Betting, Forex, Crypto, Fintech, or other performance-driven industries will be considered a strong advantage
• Strong communication, negotiation, and relationship-building skills
• Sales-oriented mindset with the ability to influence customer decisions
• Experience communicating with clients via phone calls
• Ability to work effectively in a fast-paced, KPI-driven environment
• High level of self-motivation, responsibility, and stress resilience
• Fluent Russian language skills
• English proficiency will be considered an advantage
 

What We Offer

• Fully remote work
• Competitive fixed salary
• 💰 Uncapped monthly performance-based bonuses
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent KPI system and clear performance expectations
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Opportunity to significantly increase your income through strong performance
 

Why Join Us?

We believe that talented people should be rewarded for their results. Here, your effort, communication skills, and ability to build strong relationships with players will directly influence your success and earnings.
 

If you enjoy communication, competition, and achieving ambitious goals, we'd love to hear from you.
 

🚀 Apply now and become part of our growing VIP Team!