Microsoft Dynamics 365 Engineer

We are looking for a Microsoft Dynamics 365 Engineer to help us develop, customize, and support our internal CRM ecosystem used by multiple business teams. In this role, you will work closely with cross-functional stakeholders to build reliable, scalable, and business-oriented CRM solutions that improve operational efficiency and automate key workflows.

You will have an opportunity to influence the evolution of the company’s CRM ecosystem and independently drive technical improvements across business-critical processes.

Responsibilities

• Design, develop, and implement CRM solutions using Microsoft Dynamics 365 (Sales, Customer Support, Marketing) that address specific business needs
• Maintain, optimize, and continuously improve the functionality and performance of the current CRM setup
• Provide technical support and troubleshoot issues in production environments to ensure high system reliability
• Collaborate with business stakeholders to understand requirements, propose solutions, and translate them into technical tasks
• Create and maintain technical documentation to support knowledge sharing and future development

Requirements

• At least 2 years of hands-on experience with Microsoft Dynamics 365, specifically in Sales, Customer Support, and Marketing modules
• Strong proficiency in C# programming language, with the ability to write robust and maintainable code
• Solid understanding of relational databases and hands-on experience writing and optimizing SQL
• Proven experience in delivering business-critical features on time in a collaborative and structured team environment
• Ability to communicate clearly with both technical and non-technical stakeholders
• Intermediate English proficiency

Will Be a Plus

• Experience configuring and customizing on-premise Dynamics 365 setups for specific business needs
• Previous experience in fintech domain

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Fully remote work environment
• Professional education and English learning budget
• Wellness budget (gym membership, sports gear, and related expenses)