Jobs at Djinni

About the Role:
We're growing fast and are excited to expand our team! We're looking for a passionate Content Engineer (Strapi/HTML/CSS/JS) to join our partner team and help us continue our journey of innovation and excellence.
We are a team of friends and key IT specialists passionate about delivering exceptional digital platforms. Our focus is on building solutions that are performant, scalable, and optimized for modern business needs.
We are building a single-sourced, multi-branded, highly customizable, and SEO-optimized entertainment B2C platform. This includes a flexible Headless CMS for platform operations, using best-in-class CI/CD practices and modern web technologies.


 

What We’re Looking For:

• Strong understanding of HTML5, CSS3, and JavaScript.
• Experience with CSS preprocessors (e.g., SASS or SCSS)
• Proficiency in working with Figma for design-to-content implementation.
• Experience in delivering responsive content optimized for mobile and desktop browsers.

• Knowledge of SEO principles.

   

What You’ll Do:

• Manage and optimize content workflows using Strapi CMS.
• Build, edit, and maintain content layouts using HTML5, CSS3, and basic JavaScript to meet design and brand standards.
• Collaborate with designers, developers, BAs, and product managers to ensure smooth content delivery and integration.
• Troubleshoot, test, and optimize content presentation across browsers and devices.
• Assist in improving SEO optimization and accessibility for all content.
• Analyze content performance and recommend solutions to enhance user experience.

• Work closely with developers to resolve CMS-related issues

   

Your qualification:

• Strong understanding of HTML5, CSS3, and JavaScript.
• Experience with CSS preprocessors (e.g., SASS or SCSS)
• Proficiency in working with Figma for design-to-content implementation.
• Experience in delivering responsive content optimized for mobile and desktop browsers.
• Knowledge of SEO principles.

Nice to have:

• Experience with React, Next.js, and Material UI.
• Experience in multilingual content management.
• Familiarity with CI/CD practices and tools like GitLab, JIRA, and Confluence.
• Experience optimizing web performance and SEO.
• Knowledge of JAMstack architecture.
• Basic understanding of Node.js.

Soft skills:

• Strong communication and collaboration skills.
• Ability to share knowledge and assist team members.

• Written English proficiency for clear documentation and communication.

   

We offer:

• Flexible work schedule remotely
• Paid sick leave and vacation days
• Cool and creative gifts for holidays and important events of employees
• Necessary equipment for work as needed
• Opportunity to participate in company's internal events: open discussions
• Product meetups and training sessions on soft skills development
• Absence of micromanagement, hierarchy, quick decision-making
• We offer a collaborative environment where innovation meets execution. You'll work with a team of dedicated professionals building industry-leading platforms while growing your technical and professional skills.

 
If you’re ready to bring your expertise to a dynamic and growing team, join us and be a part of our exciting journey.

We’re looking for a PHP Backend Developer with strong Laravel expertise and a mindset geared toward automation, scalability, and AI integration. You’ll help us build and maintain key backend features, internal dashboards, and APIs — while also having the opportunity to work directly with cutting-edge AI models and automation tools.

This is a great opportunity if you’re not just a builder, but a problem-solver who likes to move fast, make smart trade-offs, and explore new technologies (especially AI). If you’ve ever used tools like Cursor, ChatGPT, or GitHub Copilotto speed up development or brainstorming, we’d love to hear about it. Required Skills & Experience

Core Development:

• PHP, Laravel Framework (strong command required)
• Proficiency in Laravel Nova
• Redis, Laravel Horizon
• CI/CD pipelines (GitHub-based)
• REST API design & development

Nice to Have:

• AWS (Elastic Beanstalk, S3, CodePipeline)
• Experience with payment systems (e.g. Stripe API)
• Workflow automation experience (Zapier, Make, n8n, or similar)

Bonus:

• Python development skills
• Familiarity with high-volume data processing
• Experience working with LLMs or a genuine interest in AI models/frameworks
• Active use of AI tools like Cursor, Claude, ChatGPT or GitHub Copilot in your dev workflow

Responsibilities:

• Develop and improve features in the admin panel and user dashboard
• Maintain and extend our existing APIs
• Rapidly prototype internal tools and backend features
• Ship, measure, and improve features based on user feedback and usage data
• Collaborate with the AI team to integrate and test model-driven functionality (Anthropic, Gemini, OpenAI, etc.)
• Explore hands-on with AWS Bedrock and other AI/ML platforms when needed

 
We Offer:

• Full-time, long-term contract
• Direct collaboration with a US/EU-based team
• Flexible hours — you own your agenda
• Fully remote culture with async-friendly processes
• 14 days PTO + paid national holidays + unlimited paid sick leave
• Health insurance, language courses, and certified training opportunities
• A product-driven environment with freedom to explore and implement solutions, not just take tickets
   

If you’re passionate about using AI to transform business processes and thrive in a fast-moving, innovation-driven environment — we’d love to hear from you.

Required Skills & Experience:

Core Expertise:

• Proficiency in AI/ML models such as OpenAI (GPT-4+), Claude, Gemini, BERT
• Hands-on experience with STT (speech-to-text) and TTS (text-to-speech) technologies
• Ability to write and refine advanced prompts to drive complex AI tasks
• Strong background in Python 
• Experience using AI to process and validate structured files (e.g. Excel) based on logic/templates
• Familiarity with APIs, web scraping, and real-time data integration

Bonus (Highly Valued):

• Experience with n8n or other automation platforms (Zapier, Make)
• Background in high-volume data processing
• Understanding of database management (e.g., PostgreSQL, Redis)
• A genuine interest in exploring emerging AI tools, frameworks, and deployment strategies

 
Responsibilities:

• Build AI-driven workflows for real-time communication and data enrichment
• Design and iterate prompts for AI agents handling inbound/outbound communication (voice/text)
• Integrate STT/TTS pipelines into user-facing features
• Analyze large datasets to generate summaries, insights, and intelligent routing
• Prototype and test AI-driven internal tools and external user-facing features
• Collaborate cross-functionally to embed AI into core operational flows
• Opportunity to explore AWS Bedrock and other enterprise-grade AI platforms

 
We Offer:

• Full-time contract
• Direct agreement with a US/EU-based product company
• Flexible schedule: you define your working hours
• Fully remote international team
• 14 days PTO + paid national holidays + unlimited paid sick leave
• Health insurance, language courses, and certified upskilling opportunities

You’ll work on real-world problems with real business impact — using AI not for the hype, but to actually get things done.

Ajax Systems is a full-cycle company working from idea generation and R&D to mass production and sales. We do everything: we produce physical devices (the system includes many different sensors and hubs), write firmware for them, develop the server part and release mobile applications. The whole team is in one office in Kyiv, all technical and product decisions are made locally.

Not so long ago we released a new version of our Hub OS and named it Malevich, now we are looking for Lead Embedded Engineer who is ready to make our system better with us. For us never could be enough: there are still a lot of new functionality, sensors, features to make our system even cooler.

Required skills:
 

• Proven experience in developing embedded real-time applications for commercial products;
• Experience with different MCUs: STM32, Realtek;
• Excellent knowledge of embedded coding techniques, interfaces (e.g., SPI, I2C, UART, CAN, RS485), and subsystems;
• Knowledge of working with HW tools: embedded engineers use oscilloscopes, logic analyzers, and multimeters for debugging;
• Strong skills in various build systems: Make, Cmake;
• Excellent knowledge of C programming language;
• Experience in debugging and validating complex embedded systems and protocol stack;
• Understanding of operating systems: embedded developers usually need experience in programming in embedded operating systems;
• Expertise in leading embedded software engineers teams;

• Ability to multitask effectively among different projects in a fast-paced environment.

   

  Would be a plus:

   

• Good hands-on experience in software engineering fundamentals such as testing, continuous integration, continuous deployment, pull requests and code reviews, source control, and work item/issue tracking;
• Experience with programming RF modules and development of low-energy wireless solutions;
• Connectivity knowledge/experience: ethernet, wifi, lwIP, modems (simcom, Quectel);
• Possession of C preprocessor;
• Scripting languages Python, Bash;
• Interested in reverse engineering of embedded systems;
• Experience in commercial IoT projects.

Responsibility zone:

• Lead a feature team of embedded engineers to achieve goals and challenges;
• Participate in the full embedded software life cycle: design, implementation, code reviews, documentation, testing and validation;
• Analysis and systematic problem solving for SW/HW reported issues;
• Cooperate with electrical engineers to perform verification of new hardware from software team perspective. Review and provide feedback on the firmware specific aspects of hardware design;
• Delivery new platforms support for Malevich OS;
• Work with high-level and technical requirements for research and development new features;
• Participate in making design decision to develop high performance and reliable embedded systems;
• Organization of stands development, needed to test platforms and track metrics (such as consumption, boot time etc);
• Be ready to mentoring of newcomers|trainee coworkers.

With us you will enjoy:

• Working with a team of people to build the future of an industry;
• Non-trivial challenges and various range of interesting tasks;
• A flexible, friendly and collaborative work environment;
• Corporate culture based on common sense;
• Medical Insurance;
• Corporate English;
• Compensation for speciallized training;
• The opportunity to participate in the beta test project of Ajax security systems — receiving and testing new gadgets before their release.

For our client - Physician's Choice (American product company) - looking for passionate, results-driven Data Analyst, who is highly organized, detail-oriented, and an efficient multi-tasker with a get-it-done, figure-it-out attitude.  

Important: you need to work a set schedule from 4 PM to 1 AM (with a 1-hour break).

WHAT YOU WILL DO:

• Design, develop and maintain business intelligence reports and dashboards using Microsoft PowerBI
• Create and manage BI and analytics solutions that turn data into knowledge
• Collaborate with teams to integrate systems and build data infrastructure
• Check data for inaccuracies and inconsistencies
• Analyze and interpret complex data sets and transform the data into insightful information
• Conduct complex data analysis and report on business performance
• Assist with decision making by creating detailed reports
• Implement new data analysis methodologies
• Train end-users on new reports and dashboards

JOB QUALIFICATIONS:

• Bachelor's degree in Computer Science, Data science, Business Analytics, or related field
• Proven experience as a BI Developer or Data Analyst, deep knowledge of PowerBI
• Deep understanding of databases, data analysis procedures, and data visualization
• SQL: deep knowledge 
• Python and R: nice to have 
• Proficiency in extracting and manipulating data sets
• Excellent analytical thinking with the ability to look at data and detect trends and patterns
• Strong communication and presentation skills
• Attention to detail and problem-solving abilities
• Excellent verbal and written communication skills (English: Upper intermediate)
• Working a set schedule from 4 PM to 1 AM (Ukrainian time) (with a 1-hour break), perfect for those who prefer a later shift.

 ABOUT OUR COMPANY:

Our founder, Logan Chierotti, almost lost his hearing as a teenager. When modern medicine couldn't help, natural supplements restored his hearing. This life-changing moment inspired Logan to establish Physician's Choice in 2017. After 5 years of extraordinary sales growth, Physicians Choice is on pace to do over $120mm in sales and is the # 1 probiotic brand on Amazon, with Brick and Mortar distribution in Walmart, Target, CVS, SAMs Club and over 70,000 retail touch points.

Our mission is to empower everybody to make confident wellness choices, guided by physician expertise and validated by real results. We do this by collaborating with leading physicians to develop straightforward, accessible probiotic supplements that deliver on promises. Join our passionate team and be part of a company making a real difference in people's lives.

WHAT'S IN IT FOR YOU:

Our commitment to quality and transparency applies not only to our products but to our people. We are focused on creating a fun, exciting, collaborative space that’s centered around health and well-being. We continue to grow Physician's Choice with Team Players that support and live out our core values of Passion, Curiosity, Proactiveness, Resourcefulness, and Getting Sh## Done. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.

WE OFFER:

• Competitive compensation.
• Paid Holidays.
• $75/month cell phone/internet reimbursement.
• $150/quarter wellness benefit.
• Compensation if the educational courses (professional development/English)
• Opportunity to get IT stipend to cover technical needs.
• Professional growth and development within the organization.
• Annual Bonus program dependent on hitting annual goals.
• Opportunity to participate in the value appreciation of the company over time.

At Coralsoft, we deliver end-to-end JavaScript development services for startups and businesses, helping you launch scalable, high-performing web applications that elevate market visibility and drive business growth.

What We’re Looking For:

• Strong knowledge of full stack development principles and best practices.
• Proven experience with React.js, Next.js, and modern frontend tools (TypeScript, TailwindCSS, Redux, Zustand, Webpack, Vite).
• Solid backend experience with Node.js, particularly NestJS and ExpressJS.
• Familiarity with SQL databases (PostgreSQL, SQLite) and NoSQL solutions (MongoDB, MariaDB, Redis).
• Experience with REST APIs, GraphQL, and WebSockets.
• Understanding of DevOps tools like Docker, GitHub Actions, and basic CI/CD concepts.
• Bonus: Experience deploying to Vercel, Netlify, AWS, or DigitalOcean.
• Conversational English and the ability to read and comprehend technical documentation.

Key Responsibilities:

• Build and maintain high-quality, scalable web applications.
• Enhance existing projects with new features and performance improvements.
• Write clean, testable code with a focus on user experience.
• Collaborate closely with the team to uphold code quality and best practices.

Why Join Coralsoft?

• 🌴 Paid vacations and respect for all public holidays.
• 🧘‍♂️ Work-life balance — we value results over hours, no time trackers.
• 🚫 Zero bureaucracy — a culture that promotes creativity, ownership, and innovation.
• 🏠 Remote-friendly, flexible work environment.

Technology company founded in 2022, with a primary focus on creating iGaming products for the Western and Eastern European markets. Our team consists of young and progressive individuals from around the world, all working remotely.

Required Skills:

• Experience with React and Next.js
• JavaScript (ES6+)
• TypeScript
• Semantic, cross-browser, and adaptive markup, understanding of UI/UX
• Knowledge of SASS preprocessor (SCSS)
• Experience with Redux, Zustand
• Experience with RestAPI
• Familiarity with testing frameworks (Jest, Playwright, Cypress)
• Experience with Material UI
• Experience with Socket.io
• English B1+

Responsibilities:

• Develop new user-facing features using React and Next.js
• Build reusable components and front-end libraries for future use
• Optimize applications for maximum speed and scalability
• Collaborate with other team members and stakeholders
• Participate in code reviews and help maintain code quality and best practices

Nice to have:

• Knowledge and understanding of BEM-methodology
• Storybook knowledge
• Styled components, Redux toolkit, web3, react-web3, bignumber.js

• Experience in iGaming

   

What we offer:

• We offer a competitive salary that matches your skills and experience.
• Work from anywhere and keep a good work-life balance.
• We offer courses and training compensation to keep your skills sharp.
• Work with a supportive and creative team.

We're looking for an experienced PHP Developer to join our dynamic team and support our international client, a leader in innovative software solutions and services for iGaming operators. By integrating advanced tools for payment management, marketing, and customer retention, they create a seamless, high-quality experience that serves multiple aspects of the gaming business.

Requirements:
· 4+ years of professional experience in PHP development
· Experience with PHP frameworks like Laravel/Symfony/Yii
· Experience with database management systems such as MySQL or Postgres
· Ability to write clean and maintainable code using OOP, best practices and following SOLID, KISS, DRY principles
· Excellent English communication skills, including comfort with speaking and formal writing.

Advantage:
· Experience as a developer from a product-based company and/or experience in the iGaming
industry
· Knowledge of frontend frameworks such as Vue.js/Ember.js
· Experience with one or more technologies: RabbitMQ, Redis, AWS, Kubernetes
· A real team player.
 

Responsibilities:
Working closely with product managers, designers, and team members to architect and implement solutions that meet business and technical requirements.
Develop and maintain web-based applications, following best practices in coding and design.
Implement solutions on AWS cloud infrastructure as directed by senior developers or architects.
Manage and work with SQL databases, including optimizing queries and maintaining data integrity.
Use Docker for containerizing and deploying applications.
Participate in code reviews to help ensure code quality, performance, and security.
Collaborate with the team to contribute to a positive and innovative work environment.

About the project: a world-leading software solutions company for igaming providers which offers customizable features, over 300,000 active users around the world .

We Offer:
- The opportunity to make a huge impact on our product line

- The chance to work with state-of-the-art technologies

- A dynamic workplace and being part of a talented, passionate, and international team.
- PTO.

Interview process:
- Intro-call (20 mins)
- 1st Technical interview with Tech Lead (45 mins)
- Technical task - could be assigned by Tech Lead (several hours, deadline - 4-5 days)
- 2d Final interview with HRD and General Manager (45 mins).

RESPONSIBILITIES:

• Designing and writing test automation scripts: Web and mobile

   

• Managing the testing process: prioritize test scenarios, create execution plans, and monitor the defect management process, maintain RTM

   

• Identifying and recording bugs

   

• Working with other departments: collaborate with BA, QAs, developers, and program management to understand user scenarios and technical implementation. 

   

  Tech Stack: 

  TypeScript
  WebdriverIO
  Selenium
  Appium
  CSS
  XPATH
  HTML
  Git
  NPM

  Zebrunner

   

We are changing the world of television by creating an innovative way to watch TV directly from the motherland anywhere around the world. But also we have a renting appartment business in the USA and are looking for an accountant for it (https://communalka.com/). Our employees are our pride and our most valuable asset. If you always dreamed of working in a fun environment with an open organization structure and solid management and your culture fits our culture then we are the right place for you!

COMPANY CULTURE

• Integrity is in our DNA
• Employees are our family
• We are young, very ambitious and dedicated to achieving success

We're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company even better.

Job Description 

1. Sync orders in QuickBooks

2. Prepare P&L and other financial reports

3. Control cash flow

Qualifications

1. Great analytics skills.

2. Intermediate English.

3. Excellent knowledge of Excel.

4. Experience with QuickBooks.

5. Preferred Power BI experience.

6. FULL TIME, ability to work without interruption, attention to details.
 

Additional Information

Benefits that are awaiting you if you join us:

1. Compensation in direct correlation to your knowledge and talent based on result and performance bonuses
2. Partly flexible schedule and working hours (but preferably during NY timezone)
3. Work from ANYWHERE around the world

Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there!

Join Ajax Systems, the leading manufacturer of cutting-edge Ajax wireless security systems with smart home capabilities. As a full-cycle company, we take pride in our ability to transform ideas into innovative products through development and mass production.

With a diverse range of 135+ devices, the Ajax line safeguards premises against burglary, fires, and floods while providing seamless control over electrical appliances. Our solutions have earned us Europe's highest security awards, solidifying our position as a trusted name in the industry.

Ajax is a Ukrainian success story, fueled by immense strength and boundless energy. We currently protect over 1,800,000 users in 170 countries worldwide. As our company continues to thrive, we are constantly seeking active individuals to join our team and contribute to our ongoing growth.

Right now, we have an exciting opportunity for a Support Engineer with a strong command of English.

As part of our dedicated support team, you will assist customers from all corners of the globe, providing round-the-clock assistance through various channels. We're proud of our ability to communicate in multiple languages, enabling us to promptly address and resolve user issues.

To excel in this role, we're seeking a passionate and talented Technical Support Engineer who can:

• Respond to customer inquiries promptly and professionally via phone, email, and live chat.
• Investigate and troubleshoot client issues related to our products and services, ensuring swift resolution.
• Escalate complex problems to the appropriate team when necessary.
• Document and track customer interactions and problems using our efficient customer relationship management system (CRM).

• Educate customers on the features and benefits of our outstanding products and services.

   

Key requirements for this role:

• Knowledge of the basics of physics and electrical engineering, empowering you to handle technical queries effectively.
• Intermediate or higher level of English proficiency
• Experience in customer communication, ensuring you understand their needs and can provide exceptional support.
• Familiarity with CRM systems (Jira, Confluence, etc.) is. a plus

• A degree in tech/engineering as a plus

   

In return for your dedication and contributions, we offer:

• Official employment with Diya City including ordering for mobilization
• Paid sick leaves
• 18 working days of vocations annually
• Medical insurance and free sport gym usage (Kyiv)
• Free English courses to further enhance your language skills.
• Reimbursement of professional training

• An Ajax security system kit, allowing you to experience the benefits of our state-of-the-art products first-hand.

   

If you are ready to join a forward-thinking company that values innovation and customer satisfaction, while offering a vibrant work environment, then apply now to become a part of our exceptional team at Ajax Systems. 

About the Company

We are an exciting new technology startup based out of San Francisco, USA. Our mission is to build an amazing AI driven Project Management platform. A Product that is both pleasant to use by Developers and Engineering leaders, and something that helps engineering teams deliver great results.

About the Role

We are looking for a DevOps Engineer for long-term contract work to join our distributed team. You will work to help implement various solutions for US Teams under the direction of respective Product and Project Managers.

Ideal Candidates:

- Work closely with the Architect and Software Engineers on solutioning CI/CD, Platform Quality, Resilience, Security and Scalability

- Experienced with Amazon Web Services (ECS, Fargate, EC2, RDS, Kafka, etc.)

- Maintain and improve CI/CD Pipeline

- Establish and Monitor production system and resources to detect problems before they are encountered

- Create and Maintain deployment scripts

- Maintain failover and disaster recovery

- Maintain high security of all data and subsystems

- Maintain databases

- Help configure and maintain Grafana Dashboards and Alerts

- Maintain Prometheus

- Collaborate with team members to come up with the best solutions for the product design.

- Contribute to the positive work culture and an environment that facilitates learning, exploration, and growth

- Knowledge of Java, JavaScript, Node.js and ability to contribute to the development is a big plus.

Responsibilities:

- Monitoring, Observability, and Alerting (Prometheus, Grafana, and AWS)

- Database Management (Mongo, PostgreSQL)

- Administering CI/CD pipeline

- Configure and Manage Backup and Disaster Recovery

- Networking & Security

Ajax Systems is a global technology company and the leading developer and manufacturer of Ajax security systems with smart home capabilities in Europe. It encompasses a comprehensive ecosystem featuring 180 devices, mobile and desktop applications, and a robust server infrastructure. Each year, we experience substantial growth in both our workforce and our user base worldwide. Currently, the company employs over 4,100 individuals, while Ajax sensors safeguard 3.5 million users across more than 187 countries.

We are looking for a SAP BI Consultant to develop analytical solutions based on SAP SAC, SAP S/4HANA, or SAP Data Sphere.

The focus is on creating interactive dashboards, planning and forecasting, and integrating analytics into the company’s business processes.

The ideal candidate is an analyst with systemic thinking, a strong understanding of data, and the ability to translate business requirements into effective visual solutions, with experience working with the SAP BI toolset.

Key Responsibilities:

• Analytics Solution Development: Design and develop interactive dashboards, reports, and KPIs in SAP Analytics Cloud (SAC);
• Focus on visual design principles to create user-friendly and intuitive dashboards. Propose a design code guide to follow in the team;
• Utilize SAC capabilities, including planning, forecasting, and predictive analytics;
• Enable and optimize Embedded Analytics in SAP S/4HANA by consuming CDS Views.
• Data Integration and exploration: Integrate data from various sources (SAP and non-SAP systems, SQL databases, etc.) into SAC for unified analytics and reporting;
• Perform exploratory data analysis (EDA) to uncover patterns, validate data quality, and derive actionable insights.
• Business Collaboration: Work closely with business stakeholders to gather requirements, define KPIs, and translate business needs into technical solutions;
• Provide guidance on self-service analytics to empower business users and enhance BI adoption.
• Solution Optimization and Governance: Ensure SAC solutions align with data governance and performance best practices;
• Manage access controls, data security, and compliance across SAC deployments;
• Monitor and optimize dashboards for usability, performance, and scalability.
• Documentation and Knowledge Sharing: Document all solutions, models, data integrations, and reporting workflows to ensure transparency and maintainability;
• Create clear technical and user documentation to support stakeholders and end-users.
• Integration and Enablement: Collaborate with SAP Data Engineers to ensure data readiness from SAP S/4HANA and SAP Data Sphere;
• Integrate SAC with SAP back-end systems and other data sources for a unified
• Leadership and Support: Provide thought leadership on advanced SAC functionalities, trends, and best practices;
• Mentor team members and train end-users to maximize the value of SAC

Key Requirements:

• Over 3 years of experience working with SAP BI tools in the SAP S/4HANA environment, including planning, predictive analytics, and dashboard development.
• Hands-on experience with exploratory data analysis (EDA) across various data sources to identify patterns, insights, and data quality issues.
• Experience working with SQL-based databases for querying, validating, and processing data for analytical purposes.
• Strong understanding of data visualization best practices and performance optimization techniques.
• Excellent skills in gathering and transforming business requirements into technical analytical solutions.
• Well-developed communication skills and the ability to effectively collaborate with stakeholders, technical teams, and business units.
• Analytical mindset and ability to solve complex analytical challenges, supporting data-driven decision-making.
• Proven ability to work in cross-functional teams, coordinating with data engineers and IT representatives to ensure data readiness.

• Proactive, detail-oriented, and committed to delivering high-quality results.

   

We offer:

• Opportunity to build your own processes and best practices;
• A dynamic team working within a zero-bullshit culture;
• Working in a comfortable office at UNIT.City (Kyiv). The office is safe as it has a bomb shelter;
• Reimbursement for external training for professional development;
• Ajax's security system kit to use;
• Official employment with Diia City ;
• Medical Insurance;

• Flexible work schedule.

   

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.

About company:

Appexoft is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

We suggest

• Opportunity for career growth;
• Competitive salaries;
• Friendly team of professionals;
• Comfortable working environment;
• Delicious coffee biscuits and tea for your good mood.

Required skills

• Upper intermediate level of English both, spoken and written;
• Understanding of basic IT technologies;
• Result-oriented person with high level of self-organization;
• Analytical mind;
• Excellent presentation skills.

Responsibilities

• Daily search for potential customers;
• Formation and support of the client base;
• Monitor sales trends, market trends, competitors and relevant customers;
• Generation of ideas on development and distribution of our product;
• Regular reporting and analysis.

🚨 We’re Hiring: Customer Success Manager (Upwork-Focused & Client-Obsessed) 🚨

Hey! We’re GigRadar📡 — the go-to platform helping freelancers and agencies crush it on Upwork. We make lead generation faster, smarter, and actually enjoyable.

Now we’re looking for a Customer Success Manager to join our growing team. If you're obsessed with client happiness, proactive support, and building relationships that actually matter — we want to talk to you.

💼 Your Mission (aka What You’ll Be Doing)

👋 Onboard Like a Pro – Welcome new clients and guide them through our Upwork growth journey
📊 Track + Support – Monitor client goals, track milestones, and offer help before they even ask
🤝 Build Loyalty – Create relationships that turn clients into fans
🛠️ Be the Fixer – Collaborate with tech + ops to solve issues quickly and clearly
💳 Plan & Billing Mastery – Help with upgrades, billing questions, and account clarity
🛑 Save the Day – Handle cancellations with empathy, and retain clients whenever possible
🕒 Work Smart Hours – Cover US time zones: Start at 12–1PM Kyiv / End at 9–10PM Kyiv

✅ What You Bring

✔️ Experience as a Customer Success Manager in B2B (SaaS = big bonus)
✔️ You really get Upwork and how to help clients win there
✔️ Excellent communicator – You listen well, speak clearly, and write like a pro
✔️ Problem-solver mindset – You anticipate needs and love creating win-win solutions
✔️ Comfortable juggling things solo or collaborating with a team
✔️ Tools? You’ve used Intercom, HubSpot, Notion and love staying organized
✔️ Bonus if you know search magic like Boolean or ElasticSearch
✔️ Fluent English, both spoken and written

🌟 What’s In It for You

💵 $700/month base salary
🎯 Performance Bonuses up to $1000/month
🚀 Career Growth – Move up to Senior CSM or Account Manager roles
📘 Learning Weekly – Stay sharp with weekly client insight & Upwork sessions
🌍 Fully Remote – Work from wherever feels right
🎉 Startup Energy – Fast, fun, and focused on outcomes — not red tape

👀 Ready to Help Agencies + Freelancers Win on Upwork?

Apply now and let’s scale something awesome together at GigRadar.io 🌟