Jobs at Djinni

About the Role

We are looking for a dynamic and experienced Business Development Manager to join our growing IT outsourcing company. This role is critical in driving business growth through the acquisition of new clients and maintaining long-term relationships.

Key Responsibilities

— Manage communication with qualified leads, driving them toward successful deal closure
— Identify client needs, prepare and present tailored outsourcing solutions including discovery phases
— Prepare and deliver compelling proposals, presentations and commercial offers
— Negotiate contracts and close deals with new and existing clients
— Ensure that committed deliverables are met in coordination with delivery teams
— Manage and oversee internal project managers and development teams to ensure project alignment with client expectations
— Represent the company at international conferences, trade shows and industry events
— Travel to the customer site from time to time to run on-site business reviews and strengthen long-term partnerships
— Participate as a speaker or panelist at events to build brand awareness and thought leadership
— Collaborate with marketing and technical departments to support lead generation and delivery success

Requirements

— Proven experience in selling IT outsourcing projects, including discovery and pre-sale consulting phases
— Strong understanding of the IT services market, delivery models and client expectations
— Ability to manage long and complex sales cycles with both technical and business stakeholders
— Experience in account management, ensuring customer satisfaction post-sale
— Demonstrated leadership skills in managing cross-functional teams
— Excellent communication and interpersonal skills
— Public speaking experience and a confident presence at industry events
— Fluent level of English (written and spoken); proficiency in other languages is a plus
— Willingness to travel internationally for client meetings and industry events

Preferred Qualifications

— Experience working with clients in the EU, UK and North America (USA and Canada)
— Valid visas or travel authorization for USA, Canada, and the UK
— Background in business consulting or digital transformation is a plus
— Familiarity with CRM tools and sales automation systems
— Valid car driving license and readiness to travel locally when required

We are a fast-growing AdTech agency specializing in performance marketing. We operate across multiple verticals (iGaming, Dating, Nutra, Mainstream), run our own affiliate network, and manage traffic globally (Tier 1–3 markets).

Responsibilities

- Develop and execute the company’s marketing strategy;
- Scale paid traffic channels (Facebook, Google, TikTok, Native, Push, etc.);
- Grow the affiliate direction and attract new partners/advertisers
- Manage unit economics (CPA, CPC, CPM, ROI, LTV);
- Build and lead the marketing team (media buyers, affiliate managers, analysts);
- Launch new GEOs and verticals;
- Collaborate with product teams (landing pages, funnels, creatives, A/B testing);
- Optimize processes and implement automation;
- Manage budgets and improve campaign performance;
 

Requirements

- Proven experience as a Head of Marketing / CMO in AdTech / Affiliate / iGaming;
- Strong understanding of performance marketing;
- Experience managing large budgets (6–7 figures/month);
- Deep knowledge of key metrics (CPA, ROI, LTV, ARPU, etc.);
- Team management experience;
- Ability to scale profitable campaigns;
- Experience with Tier 1 markets is a plus;

Hi! We are looking for a Trainee/Junior Sales Manager who wants to start a career in B2B IT sales and grow professionally in this field.
This role is a great fit for someone with a basic understanding of sales who is ready to learn, practice, and work with real inbound leads.

Responsibilities:

• Learning the company’s sales processes and IT services.
• Working with inbound leads (MQLs) generated by the marketing team.

• Preparing for discovery calls:

  - researching companies and leads,

  - analyzing business context.

• Participating in discovery calls (initially together with a Sales Manager, later independently).
• Preparing basic sales materials and presentations using templates.
• Writing follow-up emails after calls.
• Collaborating with marketing and sales teams to improve lead quality and the sales funnel.
• Gradually expanding responsibilities and preparing for the Junior Sales Manager role.

Requirements:

• Basic understanding of the B2B sales process (theory, courses, internships, or initial practical experience).
• Interest in the IT industry and understanding of what IT services are.
• Upper-Intermediate (B2) or higher level of English, confident spoken English.
• Willingness to conduct discovery calls using a structured script.
• Basic skills in Google Workspace (Docs, Sheets, Gmail).
• Willingness to work with a CRM system and learn how to manage a sales pipeline.

• Practical use of AI tools as part of daily work; confident use of ChatGPT, Canva, and similar tools.

   

Nice to Have

• Research skills: ability to prepare for calls and collect basic information about a company and a lead.
• First practical experience in sales, customer support, account management, or other lead-related roles is a plus.
• Experience in public speaking, debates, acting, or improvisation.

We offer:

• Work schedule is flexible — fixed amount of hours that you need to work per month
• 20+ personal days for rest per year (10 days allocated every 6 months; unused days do not expire)
• Up to 12 official public holidays per year (each employee can decide how many to use)
• Birthday day off
• Reimbursement of 5 sick days per year
• Partial compensation for external courses/conferences (after the completion of the Adaptation Period)
• Partial compensation for external professional certifications
• English group lessons in the office with teachers (free of charge; 2 times a week)
• Reimbursement for sports or massage
• Large library with a scheduled purchase of new books every half a year
• Yearly Individual Development Plan (after the completion of the Adaptation Period)

If you’re ready to make an impact in our Jelvix Team, I’m waiting for your resume. Apply now!

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

We are looking for a Senior Build Operations Engineer to own and maintain the Windows App SDK build infrastructure across multiple component repositories. You will manage daily builds, triage failures, optimize pipelines, and ensure reliable SDK releases.

Responsibilities:

• Maintain daily build health across component repositories and aggregation pipelines
• Triage and resolve build failures, flaky tests, and infrastructure issues with clear SLAs
• Optimize pipeline performance, reliability, and developer inner-loop time
• Coordinate multi-repo versioning, release orchestration, and publishing
• Implement monitoring, alerting, and operational dashboards for build health
• Maintain operational runbooks and support developers with CI/CD and release questions
• Create and maintain work items to track operational improvements and release readiness

Requirements:

• 3+ years experience with CI/CD systems (Azure Pipelines, GitHub Actions)
• Strong YAML pipeline authoring and troubleshooting
• Experience with Azure DevOps (repos, pipelines, artifacts)
• Proficiency with PowerShell for build automation
• Experience debugging build and release failures
• NuGet package authoring and publishing

Nice to Have:

• Experience with multi-repo build orchestration
• Familiarity with C++ and C# build toolchains
• MSIX packaging and signing
• Build telemetry and monitoring
• Comfortable using agentic workflows with GitHub Copilot to accelerate development

Benefits:

• Paid vacation and sick leave
• Official state holidays — 9-11 public holidays per year
• Professional growth through challenging projects and the opportunity to master new technologies
• Flexible working schedule: 8 hours per day, 40 hours per week
• Personal Career Development Plan (CDP)
• Employee support programs (discounts, healthcare, legal assistance)
• Paid external training, conferences, and professional certifications aligned with business goals
• Internal workshops, seminars, and English classes
• Corporate library with paper and e-books

The process includes:
– Technical interview
– Managerial interview
– Pre-offer
– Validation call with Delivery Manager

On behalf of our Client from France, Mobilunity is looking for a Frontend Developer.

Our Client is a table management software and CRM that enables restaurant owners to welcome their customers easily. The app is useful to manage booking requests and register new bookings. You can view all your bookings, day after day, wherever you are and optimize your restaurant’s occupation rate. Our client offers a commission-free booking solution that guarantees freedom above all. New technologies thus become the restaurateurs best allies for saving time and gaining customers while ensuring a direct relationship with them.

Their goal is to become the #1 growth platform for Restaurants. They believe that restaurants have become lifestyle brands, and with forward-thinking digital products, restauranteurs will create the same perfect experience online as they already do offline, resulting in a more valuable, loyalty-led business.

Requirements:

Frontend 

• Next.js (App Router) and React 19: Server Components, client components and server-side rendering patterns
• TypeScript 5.9+ in strict mode: advanced typing, generics, discriminated unions
• Zustand for global state management
• Tailwind CSS 4 with CSS variables: design token systems, themes and custom utilities
• At least 5 years of frontend development experience

Testing & Tooling

• Jest: unit testing and component integration testing
• Docker: containers for development and deployment environments
• Git: branch workflows, pull requests and code reviews

AI

• Regular use of coding agents: Claude Code
• AI-assisted code generation, testing and technical documentation
• Ability to review and validate AI-generated output

English: B2-C1

QATestLab is an international provider of independent testing services with 20+ years of experience delivering QA support across multiple industries — from eCommerce, banking, and healthcare to gaming, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

We are looking for an Intern QA Engineer (Game) to join our friendly team and work remotely or in hybrid mode!

If you completed testing courses, and have English at the Intermediate level – don’t waste a minute: send your CV and become part of QATestLab!

We expect that you:

• Have basic theoretical and practical training in software testing (testing courses, etc.)
• Have a strong Intermediate or higher level of English to communicate effectively with clients and colleagues
• Are an advanced mobile devices user
• Understand the role and importance of software tester’s work in quality software creation
• Attentive to details, inquisitive, meticulous, and ready to learn non-stop
• Aspire to explore bugs in real and interesting projects
• Passionate about games and understand what quality gameplay looks like from a user’s perspective

Main responsibilities:

• Test games and mobile applications
• Report bugs in the bug tracking system
• Create test cases
• Write reports about testing results
• Participate in MS Teams meetings with your team

We offer:

• Flexible working hours: starting from 8 to 11 AM; full-time
• Possibility to work remotely
• Decent compensation with regular reviews based on the results
• 100% reimbursement with sick leave letter, 18 days off
• Mentor support at the beginning
• Free English and QA courses
• Developed corporate culture, loyalty, and assistance programs

Send your resume and become part of QATestLab!

We're looking for a Backend Developer to take ownership of backend systems for our iOS applications — from core API logic to payment infrastructure and subscription flows. 
We process subscription payments through web funnels (webview in iOS apps), so this role requires deep focus on payment systems, subscription logic, and integrations. Direct revenue impact.

What you'll do

• Develop and maintain backend services and APIs for mobile applications (iOS)
• Own backend systems related to payments and subscriptions
• Implement and optimize payment systems (Stripe and similar) 
• Build subscription lifecycle logic — rebilling, dunning, retries, cancellations 
• Work with webhooks and event-driven payment processes 
• Build and support admin panels for subscriptions and content management 
• Integrate third-party services — analytics, payment providers, external APIs 
• Design scalable backend architecture and ensure system reliability
• Work with databases — user data, payments, subscriptions
• Collaborate with product and frontend teams

Requirements

• 4+ years of commercial backend development experience 
• Strong Node.js (TypeScript) 
• REST API development, NestJS preferred 
• Hands-on experience with payment systems (Stripe or similar) 
• Real experience with subscription logic — rebilling, lifecycle, dunning
• Webhooks and async / event-driven patterns 
• Strong experience with SQL databases (PostgreSQL)
• Experience working with Redis (caching / queues)
• Understanding of scalable backend architecture

Nice to have

• Message queues — RabbitMQ / Kafka 
• Admin panels or internal tooling 
• Analytics integrations 
• High-load systems experience 
• Docker, AWS / GCP

We're NOT looking for

• Developers with only basic CRUD/API experience 
• Candidates without hands-on payment system experience 
• Candidates without real subscription logic experience 
• Developers who can't clearly explain their backend decisions

What we offer

• Work on a real product with direct impact on revenue
• Ownership of backend and payment systems
• Remote work and flexible schedule
• Fast product iterations without unnecessary bureaucracy
• Strong product team and engineering culture

Full product lifecycle — from idea to scale.

We’re building subscription products and need a Product Manager who owns the product end-to-end — from hypothesis to revenue growth. You make decisions based on data, move fast, and are accountable for results.
 

Responsibilities

• Own the product lifecycle: idea → MVP → launch → scale
• Validate ideas and define MVP scope
• Design and improve funnels: onboarding, paywall, retention
• Plan releases and manage delivery (App Store / payments)
• Track key metrics: CR, retention, LTV
• Run A/B tests and act on results
• Work with design, engineering, QA, and marketing
• Identify and manage product risks

Requirements (must-have)

• Hands-on experience with subscription products (mobile and/or Web2App)
• Strong understanding of subscription funnels
• Daily work with product metrics (CR, retention, LTV)
• Experience running A/B tests end-to-end
• Ability to define MVP scope and prioritize
• Can write clear, actionable specs
• Ownership mindset — accountable for product results

Nice to have

• Experience with attribution tools (AppsFlyer, Adjust)
• Technical background (engineering or QA)

We’re not looking for a coordinator.
We need a Product Manager who owns the product and its results.
Experience with the full product lifecycle is required — from idea and validation to launch and scaling.

What we offer

• Work on a real product with direct impact on revenue
• Ownership of backend and payment systems
• Remote work and flexible schedule
• Fast product iterations without unnecessary bureaucracy
• Strong product team and engineering culture

You own delivery. If it didn’t ship — that’s on you.

We’re looking for a Project Manager who drives delivery end-to-end — from kickoff to release — manages timelines, removes blockers, and ensures things actually ship.
 

Responsibilities

• Drive delivery end-to-end: kickoff → development → QA → release
• Own timelines — track risks and recover delays
• Coordinate product, engineering, QA, and ops
• Identify and remove blockers
• Own the release process
• Keep stakeholders aligned on status and priorities
• Balance speed and quality

Requirements (must-have)

• Experience in product teams (not just coordination)
• Proven ownership of delivery in product development
• Strong understanding of the full delivery cycle: dev → QA → release
• Strong timeline and priority management
• Clear communication with technical and non-technical teams
• Accountability for outcomes, not just process

Plus one:

• Experience with subscription products
  or
• Experience with mobile apps (App Store / Google Play)

Nice to have

• You’ve shipped real products
• You can explain missed deadlines and recovery actions
• You focus on delivery, not activity
• You treat blockers as your responsibility

Not a fit if you mainly:

• Run standups and update boards
• Facilitate meetings without driving outcomes
• Don’t own timelines or delivery

What we offer

• Work on a real product with direct impact on revenue
• Ownership of backend and payment systems
• Remote work and flexible schedule
• Fast product iterations without unnecessary bureaucracy
• Strong product team and engineering culture

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. 

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

As a Power BI developer, you will be responsible for designing, developing, and deploying advanced Power BI reports and dashboards.

Responsibilities:

• Design, develop, and deploy advanced Power BI reports and interactive dashboards aligned with business requirements.
• Maintain and optimize data analytics platforms to ensure consistently high query and model performance.
• Work with complex Power BI semantic models and large datasets, ensuring scalability, accuracy, and efficiency
• Connect to various data sources and transform data into actionable insights through Power Query.
• Conduct analysis with a strong focus on query optimization and data efficiency
• Evaluate, refactor, and enhance existing BI solutions to improve performance, maintainability, and scalability.
• Present information through high-performance reports and complex visualizations tailored to business needs
• Create technical documentation to support scalable Power BI solutions
• Work closely with business stakeholders to understand their business requirements and translate them into scalable BI solutions.
• Train and support end-users on Power BI functionality, ensuring they can utilize the tools effectively.
• Collaborate with cross-functional teams, including data engineering

Requirements:

• English level – B2 or higher
• 4+ years of proven experience as a Microsoft Power BI Engineer
• Strong knowledge of SQL with ability to write optimized queries for complex datasets.
• Proficiency with DAX, including performance optimization, context transition, advanced calculations, implementing Row-Level Security (RLS)
• Proficiency in Power Query, including experience with complex transformations.
• Proven ability to transform complex data into compelling visual reports and dashboards.
• Proficient in data visualization best practices.
• Strong understanding of data warehousing concepts and dimensional modeling (star/snowflake)
• Strong analytical and problem-solving skills, with meticulous attention to detail
• Excellent communication skills and ability to collaborate with stakeholders. 
• Strong technical documentation skills 

Desirable Qualities:

• Experience with designing and implementing a data warehouse
• Experience working in Agile environments like Scrum/Kanban
• Experience integrating Power BI reports into websites (Power BI Embedded)
• Experience with Azure Data Factory and Azure Synapse Analytics
• Microsoft Business Intelligence and SQL certifications
• Knowledge of CI/CD for Power BI (Deployment Pipelines or Azure DevOps). 
• Familiarity with Fabric Dataflows, Lakehouses, or Power BI Premium features. 

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Inception-1 is a product company that creates AI-driven B2C products designed to help people feel more connected and less alone. Our mission is to build meaningful digital experiences that blend technology with empathy and to prove that technology can be both human and transformative.

GetHoney is one of our AI-driven products and we’re looking for a Senior Product Engineer who combines strong engineering skills with product thinking. 

Have you ever wondered about solving real product cases instead of just coding and approving each idea with product-analytics-delivery-….?

We want you to be responsible for solving complex user’s problems – delivering ready-to-use features and final value to user (from ideation to deployment and analysis).

If you have technical strong technical background, AI evangelist mindset and own startup experience – you are already in.
 

Must-have skills:

• Proven ability to ship user-facing features end-to-end.
• Strong full-stack engineering background (C# / .NET, any frontend technology - React/Angular/ Vue).
• Hands-on experience integrating LLMs / AI APIs.
• Hands-on experience with agentic engineering: practical use of AI agents (LLM-based tools, autonomous workflows, coding agents) in day-to-day development, including designing, orchestrating, and evaluating agent-driven workflows.
• Product development skills:
  • Strong grasp of product analytics;
  • Product features design and testing experience.
• Solid system design fundamentals.
   

Nice-to-have:

• Experience working with experimentation frameworks.
   

Key responsibilities for the first 6 months:

• Ship 15–20 meaningful product experiments.
• Implement agile but stable solutions for engaging conversational model, voice generation, interactive calls, etc.
• Improve retention and activation metrics.
• Design and maintain an experimentation framework (A/B testing, rapid iteration).
• Work as product, design, and research to turn insights into shipped features.
• Participate in user interviews and discovery sessions.
   

What makes you successful in this role:

• You have a strong product mindset and take ownership from idea to impact.
• You’re comfortable working in ambiguity and early-stage environments.
• You have high emotional intelligence and empathy for users.
• You care not only about shipping fast, but about shipping the right thing.
   

What we offer:

• Flexible work schedule and remote-friendly culture.
• Online services of a corporate doctor, and after the probationary period — health insurance in Ukraine.
• 20 working days of paid vacation per year, unlimited sick leave.
• All equipment necessary for work.
• Compensation for the best courses on the market, corporate online meetups and lectures, a large library, business and management schools for employees.

Please note: due to the high volume of applications, we can only respond to candidates selected for the next stage. If you don’t hear from us within a week, please assume your application won’t be moving forward this time, and we’d love to see you apply for future roles!

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager (Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support).

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers
(VASPs) and crypto exchange platforms across Asia, Europe, and Canada, We are hiring an experienced Head of Risk to join their senior leadership team.
The Role
The Head of Risk is a pivotal leadership role responsible for safeguarding Paythex's global operations across multiple jurisdictions, payment channels, and financial ecosystems. You will
lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.
This position is ideal for professionals who want to work in real payments — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-
border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics — Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate — Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.
  Your Responsibilities
  1. Risk Management & Governance
• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
•  Develop internal governance and escalation protocols for emerging risks and regulatory requirements.

• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

  2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.
  3. Mastercard & Visa Compliance
• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs, proactively adjusting risk rules and merchant configurations.
  4. Payment Optimization
• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage.
  5. Leadership & Team Development
• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training.
• Foster a high-performance, data-driven culture that emphasizes accountability and growth.
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.
  6. Reporting & Analytics
• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.

• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.
   

  Qualification Requirements

• 3+ years in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi) and acquirer monitoring tools.
• Experience working with international PSPs and card schemes (Visa, Mastercard,etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team environment with shifting priorities and tight
  deadlines

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

Are you ready to lead at the forefront of global payments and financial risk management? At Paythex, we’re looking for a visionary Head of Risk to safeguard our operations across multiple countries, payment channels, and financial ecosystems. This isn’t just a risk management role, it’s a chance to drive strategy, innovation, and operational excellence across a fast-growing, dynamic payments platform. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.

On behalf of our client we are looking for: Junior Payments Manager to support our payments and onboarding operations. This role is ideal for someone early in their career who is highly responsible, detail-oriented, and comfortable managing processes and documentation in a fast-paced fintech environment.

This is an execution and coordination-focused role, working closely with senior payments, compliance, and partnerships team members.

Key Responsibilities:

● Support PSP / EMI onboarding processes

● Prepare and manage:

○ Applications

○ Forms

○ KYB and onboarding documentation

● Coordinate follow-ups with PSPs, EMIs, banks, and internal teams

● Track application and onboarding progress across multiple partners

● Maintain accurate records and documentation

● Support day-to-day payments-related operational tasks

● Escalate issues clearly and in a timely manner

Profile We Are Looking For

Experience level

● Junior to early–mid level

● Previous exposure to fintech, payments, banking, or operations is a plus, but not mandatory

Personality & skills (critical)

● Strong sense of responsibility and ownership

● Highly organized and able to multitask

● Detail-oriented and process-driven

● Reliable and consistent in execution

● Able to work independently with guidance

● Comfortable handling repetitive but critical operational tasks

Nice to have

● Basic understanding of payments, PSPs, EMIs, or onboarding flows

● Experience working with documentation, applications, or compliance-related processes

What We Offer

● Remote-first working environment

● Clear exposure to payments, PSPs, and EMIs

● Hands-on learning in fintech operations

● Structured processes and support from senior team members

● Opportunity to grow into more senior payments or partnerships roles over time