Jobs at Djinni

If you’re detail-oriented, enjoy finding bugs and improving quality — then you’re the one we’re looking for. Join a team that values your ideas and supports your growth.

Responsibilities:

• Conduct functional testing for both frontend and backend;
• Analyze and verify business requirements, as well as assess product design;
• Develop test plans and test cases;
• Execute thorough manual testing;
• Prepare defect reports and collaborate with the development team for prompt resolution;

• Participate in the continuous improvement of quality assurance processes.

   

Requirements:

• Minimum of 3 years of experience in testing;
• Strong knowledge of testing methodologies for both frontend and backend solutions;
• Ability to analyze business requirements and design prototypes, identifying discrepancies and potential risks;
• Familiarity with modern test management and defect tracking tools (e.g. JIRA);
• Analytical mindset, strong attention to detail, and excellent teamwork skills;
• Bonus: Understanding of business requirements is a plus;

• Willingness to develop and enhance professional skills.

   

What do we offer:

• Exciting projects with diverse and challenging tasks;
• Competitive salary based on skills, experience, and results;
• Annual performance reviews and a personal development plan;
• Flexible working hours and remote-first culture;
• Weekly English courses to enhance communication skills;
• Opportunities for professional growth (access to courses, workshops, and conferences);
• Paid vacation and sick leave.

We are affiliate marketing agency that helps brands stand out online by blending creativity, data and technology (e-commerce).

We partner with startups and global brands alike, offering them tailored growth strategies and measurable results.

As our Performance Media Buyer (focusing on Google), you’ll own the end-to-end process of media buying: from strategy and setup through optimisation and scaling, to reporting. You’ll work closely with our growth team and with brand clients to turn insights into high-impact campaigns.

Key Responsibilities:

• Develop and execute media-buying strategies across Google Ads (Search, Display, Shopping, YouTube).
• Perform campaign set-up: audience segmentation, creatives briefs, tracking setup (UTMs, conversion pixels).
• Manage large budgets. Take responsibility for thousands of ad dollars daily. Allocate spend efficiently across Tier 1 GEOs and campaign types to achieve maximum performance.
• Monitor and interpret campaign metrics. Identify patterns in CTRs, CPCs, and conversion rates — and react quickly to optimise results and maximise ROI.
• Conduct A/B testing of ad creatives, copy, landing pages, audiences and funnel variations.
• Collaborate with the team to test and refine landing pages, pre-landers, and ad creatives. Identify high-performing combinations and scale them aggressively.
• Produce performance reports and present insights & recommendations to stakeholders.
• Stay ahead of platform updates, emerging channels and industry best-practices.

• Collaborate with creative, analytics and account-management teams to ensure alignment across strategy, execution and results.

   

What You Bring:

• 2+ years of hands-on experience managing Google Ads campaigns for D2C or e-commerce brands.
• Proven track record of driving scalable growth (strong ROAS/CPA outcomes).
• Deep understanding of paid-media mechanics, attribution, bid strategies, funnel dynamics and analytics.
• High comfort level with data: Excel/Sheets, Google Analytics, Google Ads UI.
• Ability to think strategically and execute tactically: you’re comfortable jumping into detailed optimisations while keeping an eye on big-picture goals.
• Excellent communication skills in English (verbal & written).

• Proactive mindset: you’re always testing, learning and iterating.

  
  What We Offer:

• Competitive salary (based on experience) + performance bonuses.
• Remote job and friendly culture with flexibility and autonomy.
• Collaborative, high-energy team environment with top-tier clients and growth opportunities.
• Professional development budget to keep you ahead in digital marketing.

Send your CV and we will contact you :)

Do you believe it is possible to get payment for your hobby? If you're a real Movie Fan, you have a good chance! 

Have a passion to get high quality content to watch?

Do you feel that you can watch that all the day long and provide valuable comments to raise movie quality?

Join content experts team to watch lots of movies, share your thoughts on cast, producers and post-credits scenes! We lookup for people, who are really passionate and are ready to invest theirs passion to Media.

We are looking for candidates only from Lviv/Lviv region

Job Description

You should be:

• - Movie freak who can watch movies all day long
• - Detail-oriented like Sherlock Holmes
• - Flash-fast in finding problems
• - Lawnmower man in Network knowledge
• - Dr Strange in English knowledge
• - Obi-Wan Kenobi in communication 

Good to have:

• - Know what is a Bug and what is a Feature
• - QA Fundamentals and Bug life-cycle
• - Love for Cookies and for a good team

Job Responsibilities

• - Watching movies and improving content quality
• - Searching and reporting content issues
• - Communication with involved teams 

We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence players’ deposit activity.
This is not cold calling and not support - this is active sales, reactivation, and growth of the deposit cycle.
If you want to see clear results from your work, earn based on performance, and work in a healthy schedule, this role is for you.
 

HOW YOU WILL MAKE AN IMPACT:

• Communicate with already registered players (reactivation and active base).
• Move players from the 1st to the 2nd deposit, from the 2nd to the 3rd, and further along the deposit funnel.
• Sell personalized bonuses and offers based on player behavior.
• Work with metrics such as deposits, ARPPU, and conversions.
• Collaborate with VIP and Support teams to improve results.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales, account management, or retention. (iGaming, betting, or entertainment industry preferred).
• Spoken English B2 or German B2 or French В2
• Understanding of player psychology, motivations, and triggers.
• Analytical skills, ability to work with large volumes of data, and CRM tools.
• Excellent communication skills for building trusted relationships.
• Clear understanding that sales is about numbers and results.
  This is an active sales role with clear KPIs.
   

HOW WE WILL KEEP YOU SMILING

• We work 8 hours per day, 5 days per week (flexible start of the day)
  We follow a work-life balance approach - overtime is not the norm.
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• Compensation consists of a fixed base plus performance-based bonuses. There is a direct link between your actions and your income.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• Wellness benefits and co-working space reimbursement.
• We are growing and scaling, which creates opportunities for both vertical growth within the team (Team Lead, Head roles) and horizontal growth across the company into VIP, Support, Product, and other areas of the gambling business.
  Growth is based on performance and involvement, not on fixed timelines.
• You work with a warm customer base, not a cold market.
• Goals are clear and results are transparent.
• You work in a fast-growing industry with real career potential.
  
  👉 Send your resume immediately!

We’re looking for an exceptional leader to build and lead our customer contact center, delivering world-class service and support to our players across casino and sportsbook verticals.

HOW YOU WILL MAKE AN IMPACT:

• Build the call center function from scratch, including structure, processes, service standards, KPIs, and tools.
• Hire, train, and motivate a high-performing team of agents and supervisors, fostering a culture of excellence and customer focus.
• Ensure regular player support via calls/sms.
• Implement quality assurance systems, communication scripts, and SLA standards to maintain outstanding customer satisfaction levels.
• Analyze key performance metrics (AHT, FCR, CSAT, SLA, etc.) and drive continuous improvement based on data insights.
• Collaborate closely with CRM, Product, VIP, and Payments teams to resolve escalations quickly and provide seamless player experiences.
• Optimize processes, automation, and workload distribution to scale operations efficiently as the business grows.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing a call center in iGaming, fintech, e-commerce, or a related industry.
• Proven experience building and scaling customer support teams from the ground up.
• Strong leadership skills with the ability to inspire and develop high-performing teams.
• Data-driven mindset with solid understanding of reporting tools and performance KPIs.
• Excellent communication and conflict-resolution abilities.
• English level B2-С1+ (spoken and written).

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
  👉 Send your resume immediately!

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region, and now take the success to the world.

We are currently looking for a Product manager to join our team.

👥 About the team:
This team is working on integrating a new CMS system and potentially will be involved in other areas. The main focus is on platform development, including adding new features, as well as the development of the mobile app.

📋 Key responsibilities and your contribution:

• Act as a product manager on the self-written platform working with a variety of internal services
• Lead the initiative team focused on the multibrand direction, working along with project manager and business owner to ensure alignment with the business goals
• Work on enhancing the current functionality of internal admin panels
• Play a leading role integrating 3rd party solutions to extend the platform offerings
• Embrace accountability for decisions success in your initiative team. Set standards for ownership within the team
• Create new features that would make the platform competitive on the market
• Work closely with stakeholders, design and tech leads to ensure consistent delivery and stable work of team's services
  Integrate effort, risk, and maintenance cost into roadmap planning. Communicate trade-offs
• Interpret product and user data to identify patterns, generate insights, and recommend actionable next steps
• Drive a structured discovery process and translate insights into prioritized product goals that deliver meaningful customer and business value
• Collaborate with Research team to define success metrics for experiments, frame hypotheses, and incorporate insights into planning
• Optimize initiative processes to improve delivery, reduce risk, and increase velocity. Identify bottlenecks and resolve them cross-functionally
   

📚 Your qualifications:

• Experience: 4+ years in iGaming (B2B platform preferably)
• Experience working with JIRA, Tableau (or similar)
• Strong ability to define and communicate product requirements across multiple cross-functional teams
• Proficiency in making decisions based on metrics and/or market insights
• Confidence delivering uncomfortable truth to C-lvl management
• Strong communication skills
• Solid organizational skills being able to work independently aligning with the overall business goals
• Optional: experience working with Figma

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.
 

HOW YOU WILL MAKE AN IMPACT
 

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• English level B2-С1+(spoken and written).
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our players, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

Requirements
- Previous experience in Customer Support and IGaming is a must
- Excellent written communication skills in English (B2+)
- Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
- Strong multitasking skills and attention to details
- Ability to work both independently and as part of a team
- Passion for providing high-quality customer service in a fast-paced environment
 

Responsibilities
- Provide professional and timely support to users via live chat and email
- Handle player inquiries, complaints, and requests with empathy and accuracy
- Escalate complex or sensitive cases to the relevant departments
- Ensure compliance with internal quality standards and communication guidelines
- Maintain up-to-date knowledge of games, promotions, and internal procedures
- Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
 

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

👉 Send your resume immediately!

Hello!

We are E-Com, a team of Foodtech and Ukrainian product lovers.

And we also break stereotypes that retail is only about tomatoes. Believe me, the technical part of our projects provides a whole field for creativity and brainstorming.

What we are currently working on:

• we are upgrading the existing delivery of a wide range of products from Silpo stores;
• we are developing super-fast delivery of products and dishes under the new LOKO brand.

We are developing a next-generation Decision Support Platform that connects demand  planning, operational orchestration, and in-store execution optimization into one unified Analytics and  Machine Learning Ecosystem. 

The project focuses on three major streams: 

•  Demand & Forecasting Intelligence: building short-term demand forecasting models, generating  granular demand signals for operational planning, identifying anomalies, and supporting commercial  decision logic across virtual warehouse clusters. 

•  Operational Orchestration & Task Optimization: designing predictive models for workload  estimation, task duration (ETA), and prioritization. Developing algorithms that automatically map  operational needs into structured tasks and optimize their sequencing and allocation across teams. 

•  In-Store Execution & Routing Optimization: developing models that optimize picker movement,  predict in-store congestion, and recommend optimal routes and execution flows. Integrating store  layout geometry, product characteristics, and operational constraints to enhance dark-store  efficiency. 

You will join a cross-functional team to design and implement data-driven decision module that directly  influence commercial and operational decisions. 

Responsibilities:

•  develop and maintain ML models for forecasting short-term demand signals and detecting anomalies  across virtual warehouse clusters;

•  build predictive models to estimate task workload, execution times (ETA), and expected operational  performance;

•  design algorithms to optimize task distribution, sequencing, and prioritization across operational  teams;

•  develop routing and path-optimization models to improve picker movement efficiency within dark  stores; 

•  construct data-driven decision modules that integrate commercial rules, operational constraints, and  geometric layouts;

•  translate business requirements into ML-supported decision flows and automate key parts of  operational logic; 

•  build SQL pipelines and data transformations for commercial, operations, and logistics datasets;

•  work closely with supply chain, dark store operations, category management, and IT to deliver  measurable improvements;

•  conduct A/B testing, validate model impact, and ensure high-quality model monitoring. 

Requirements:

•  bachelor’s Degree in Mathematics / Quantitative Economics / Econometrics / Statistics / Computer  Sciences / Finance; 

•  at least 2 years working experience on Data Science; 

•  strong mathematical background in Linear algebra, Probability, Statistics & Optimization Techniques; 

•  proven experience with SQL (Window functions, CTEs, joins) and Python;

•  expertise in Machine Learning, Time Series Analysis and application of Statistical Concepts  (Hypothesis testing, A/B tests, PCA); 

•  ability to work independently and decompose complex problems. 

Preferred:

•  experience with Airflow, Docker, or Kubernetes for Data Orchestration; 

•  practical experience with Amazon SageMaker: training, deploying, and monitoring ML models in a  production environment; 

•  knowledge of Reporting and Business Intelligence Software (Power BI, Tableau, Looker); 

•  ability to design and deliver packaged analytical/ML solutions. 

What we offer

• competitive salary;
• opportunity to work on flagship projects impacting millions of users;
• flexible remote or office-based work (with backup power and reliable connectivity at SilverBreeze Business Center);
• flexible working schedule;
• medical and Life insurance packages;
• support for GIG contract or private entrepreneurship arrangements;
• discounts at Fozzy Group stores and restaurants;
• psychological support services;
• Caring corporate culture;
• a team where you can implement your ideas, experiment, and feel like you are among friends.

Requirements:

• 1+ year of experience in a similar position
• Strong understanding of animation principles, video editing, composition, and color theory
• Knowledge of AI tools (Midjourney, Runway, and others)
• Proficiency in Adobe After Effects and Premiere Pro

• Experience working with Illustrator and Photoshop to prepare assets for animation

   

Responsibilities:

• Create high-performing video creatives for various advertising platforms

• Participate in creative brainstorming sessions and competitor analyses

   

Nice-to-haves:

• Interest in social media trends, design innovations, motion graphics techniques, and new AI tools to create fresh, engaging, and trend-driven content

   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

J-VERS is a programmatic job advertising agency that helps employers find the right candidates in any industry by optimizing the hiring process. Founded in 2023, the company has grown 5x, building a fully remote team that serves over 150 enterprise clients across the US and EU through AI-powered advertising technology.

At J-Vers, we're looking for a Recruitment Team Lead to be a strategic partner to the business. Your primary role is not just to hire, but to build a team of strong players who align with our culture and will help us achieve business goals🌟
 

What we expect:

• In-depth business immersion: You don’t just work on “tasks” – you understand how our product, teams, processes, and market operate;
• Working as a business partner: You’ll collaborate with founders and teams – asking the right questions, clarifying tasks, and helping focus on the ideal candidate profile;
• Ability to assess the “right fit”: Not only can you source candidates, but you can also help create the perfect candidate profile in collaboration with hiring managers;
• Deep expertise in Non-Technical recruitment, especially in Sales and Affiliate areas;
• Working with A-players: You know where to find top candidates, how to engage them, and how to convince them to join;
• Strategy & analysis: You will evaluate what's been done so far, identify bottlenecks in the funnel, and propose effective strategies;
• High responsibility and autonomy: You don’t wait for instructions – you initiate improvements to processes;
• Experience with deep interviews and competency assessments, especially soft skills;
• Trust, partnership, and culture: You understand the importance of values and cultural fit as much as experience;
• English proficiency: Intermediate+ or higher.
   

You are our ideal candidate if you have:

• 2+ years of experience as a Recruitment Team Lead.
• 4+ years of full-cycle recruitment experience, focusing on Non-Technical roles (Sales, Business Development, Account/Affiliate Management).
• Experience in fast-growing companies or startups, where pace, adaptability, and independence are critically important.
• Experience developing hiring strategies: from selecting sourcing channels to process optimization and working with analytics.
• Successfully filled Middle and Senior roles in Sales / Affiliate / Marketing;
• Worked as a partner to hiring managers – influencing decisions, building trust, and assisting in refining requests;
• Experience in conducting deep interviews based on competency-based interview techniques such as STAR/PARLA;
• Familiarity with recruitment analytics: funnel, conversions, channel effectiveness, time-to-hire;
• Practical experience with ATS (Teamtailor or similar) and other automation tools;
• English: Intermediate+ or higher for working with international candidates.
   

You’ll thrive at J-Vers if you are:

• Self-motivated and comfortable with autonomy;
• Passionate about using technology to solve real problems;
• Open to collaboration and knowledge sharing;
• Results-oriented and focused on impact;
• Curious and committed to continuous learning.

Why Join Us:Work Without Limits:

• Remote-first team with no location limits;
• Flexible 8-hour workday;
• Flat structure with direct access to leadership;
• Full set of equipment provided for your comfortable work.

Get Rewarded & Supported:

• Competitive compensation with transparent salary bands;
• Medical budget after 3 months of work;
• Mental health support;
• 24 vacation days + 20 paid sick days + 4 no-doc sick days + company-wide one-week break at year-end.

Endless Opportunities to Grow:

• Personal learning budget for professional development;
• Clear growth paths from Junior to Senior;
• Work with global clients (US & EU);
• Culture of feedback, mentorship, and constant learning.

Hiring Process:

1. Intro call with a recruiter
2. Values-based interview
3. Technical/Final interview with the team
4. Reference check
5. Job offer 🎉
    

At J-Vers, you're not just filling a job — you're joining a mission. We're building something extraordinary where technology and humanity combine to transform hiring. Flex your skills. Expand your impact. Shape the future of global hiring.

We’re looking for UI/UX Designer to join our growing design team as its third member. You won’t be building the design function from scratch — instead, you’ll be joining an established team and contributing to a wide range of visual tasks. We’re looking for someone who can take ownership of their projects, support ongoing initiatives, and help us create strong, high-converting, and visually compelling promotional and product materials.

What You'll Do:

• Design promotional materials: banners and in-product creatives
• Develop and maintain a consistent design system
• Improve the UX/UI of our website
• Collaborate closely with marketing and product teams

What We Expect:

• 2+ years of experience in graphic or UI design
• Previous experience in iGaming or betting (must-have)
• Proficiency in Figma, Photoshop, Illustrator
• Solid understanding of UX/UI principles and responsive design
• Experience working with or building design systems
• Attention to detail, ownership, and independence

About us
We are building our CRM function from scratch within a fast-growing iGaming company. That’s why we are looking for a proactive CRM Manager to design player retention strategies, launch automated journeys, and set up a campaign calendar that drives engagement and growth. This is a hands-on role with a lot of freedom and the opportunity to shape how CRM works in our business.
Key Responsibilities:
 

• Develop and implement CRM strategies to retain and reactivate players (Email, SMS, Push, On-site, In-app).
• Segment the player base according to activity, behavior, and lifecycle (RFM analysis, VIP levels, LTV groups).
• Build automated communication flows (welcome journeys, reactivation, up-sell).
• Manage the CRM campaign calendar (promotions, tournaments, cashback, seasonal events).
• Analyze campaign performance (Open rate, CTR, CR, ARPU, ROMI) and prepare reports.
• Collaborate with Marketing, Product, and VIP teams to align CRM initiatives.

Requirements
 

• 2+ years of experience as a CRM / Retention Manager in iGaming.
• Strong understanding of player lifecycle and retention KPIs.
• Hands-on experience with CRM platforms (Smartico, Optimove, Emarsys, Braze, or similar).
• Solid knowledge of segmentation and automation workflows.
• English at Upper-Intermediate level (B2+) or higher. Additional languages (ES, DE, GR) are a plus.

Compensation & Benefits
 

• Performance-based bonuses after the probation period (linked to retention and NGR KPIs).
• Flexible location: Cyprus, Europe, or Ukraine (relocation to Cyprus possible but not required).

What We Offer
 

• Time Off. 21 working days of paid vacation, 25 paid sick leave days (no doctor’s note required), and 3 fully paid personal days per year.
• Learning & Development. $600 annual budget for courses, conferences, or mentorship — whatever helps you grow.
• Business Travel. Visits to our main office in Cyprus and international conferences — meet the team in person and stay on top of industry trends.
• Team Culture. Regular team buildings, offsites, and company events — we work hard but also celebrate together.
• Autonomy & Ownership. Transparent processes, no micromanagement — we trust you to take the lead and drive results.

At Promova, we’re redefining language education to make it accessible, personal, and effective for today’s fast-paced world. Our growing team of 160+ professionals is on a mission to connect people, bridge cultures, and empower lifelong learners — reaching every country except aggressor states (yes, even Antarctica).

We blend AI-driven innovation with human expertise to create tools that help people speak with confidence, embrace new cultures, and truly belong in any language. As part of our team, you’ll make a real impact, work in an environment built on care, quality, and creativity, and grow alongside a community that values progress.

With flexible work options, comprehensive benefits, and endless growth opportunities,

Promova is more than a workplace — it’s a movement.

We’re looking for a Talent Business Partner who will become a strategic partner for our product and engineering teams, helping to build strong talent, develop their potential, and achieve business goals.

In This Role, You Will Have the Opportunity To:

• Influence the Business. You will work directly with leaders of the product teams, helping them make effective decisions regarding structure and processes.
• Build and Improve. You won’t just support existing processes; you will design and implement HR solutions that scale teams, empower leaders, and help the business grow.
• Act Quickly and Flexibly. You will be able to test hypotheses, adapt approaches to real business challenges, and implement effective solutions that deliver results.

What You’ll Do:

• Establish strategic partnerships with team leaders, helping them effectively manage people, make key decisions, and build strong teams.
• Implement and manage HR processes that enable the business to achieve its goals: including the full employee lifecycle, leadership development, performance management, retention, etc.
• Analyze data and identify trends to help teams become more effective based on a data-driven approach.
• Launch HR initiatives that help teams achieve their objectives and address critical business needs.

What We’re Looking For:

• 2+ years of experience as an HR/Talent Business Partner in technology or product companies.
• Proven experience working with leaders at various levels, with a track record of driving successful team performance and leadership growth.
• Ability to work effectively in a dynamic environment and adapt HR strategies to meet business needs.
• Proficient in utilizing effective HR tools and frameworks.
• Deep understanding of Talent Management—experience with performance, motivation, and team development.
• Ability to make independent decisions and choose optimal approaches for solving complex tasks.
• English proficiency B2 +.

Corporate benefits:

🎓 Growth — offered to help develop your skills, advance your career, and reach your full potential: compensation for additional training at external events and seminars; access to a large electronic library; paid online courses and conferences; English Classes; Promova Speaking Club, and access to Promova Premium.

🧘🏼Wellbeing — offered to support your overall health, happiness, and resilience: work remotely from any safe location worldwide; flexible work schedule; 20 paid vacation days per year; unlimited number of sick days, medical insurance coverage; mental health support; power station reimbursement; employee discounts and special benefits for remote employees.

🏄🏼‍♂️ Fun & Activities — offered to foster informal communication and strengthen social connections among teammates: remote team compensation for gathering and team-building episodes.

Interview Process:

• Pre-screen with Recruiter
• Technical Interview
• Test Task (optional)
• Bar-raising

If you are passionate about developing people, building strong teams, and making a real impact on the business, we would love to have you join our team!

Hello! ✨

 

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role

We're looking for an SAP B1 Specialist to join our team. You will play a crucial role in shaping and enhancing our business processes.

What You Will Do

• Collaborating closely with various teams across the entire Wildix organization
• Translating complex business challenges into efficient solutions, taking charge of designing and modeling effective process solutions
• Partnering with the Finance and Accounting teams to optimize financial processes within SAP B1, including General Ledger, Accounts Receivable/Payable, and Financial Reporting
• Ensuring data integrity and accuracy across all financial modules and integrated systems
• Supporting the automation of accounting workflows and improving the efficiency of month-end closing
• Great understanding of the functional, business side of SAP B1
• Hands-on development of Web APIs and integrations with third-party applications and the SAP B1 Service Layer
• Automating and easing internal processes for our users
• Embracing a team-oriented approach, fostering collaboration, and supporting your colleagues with a positive attitude

What You Will Bring

• A minimum of 3+ years of experience in SAP B1
• Solid understanding of accounting principles and financial workflows (GL, AP, AR, Bank Reconciliation, Financial Reporting) within SAP B1
• Experience configuring or supporting financial modules and ensuring alignment between business and accounting requirements
• Strong experience in C# programming, RESTful APIs, and SQL
• Strong verbal and written communication skills, allowing effective interaction with both business and technical teams
• Ability to thrive in a fast-paced, deadline-driven environment while managing competing priorities
• Exceptional organizational and detail-oriented skills
• Proficiency in English, both written and verbal

Bonus Points If You Have

• Experience with Crystal Reports
• Experience with SaaS Companies  

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What We Offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

📚 Level Up Your Skills – You can enroll in English classes with access to dedicated courses through http://Preply.com to boost your communication skills.

🚀 Career Growth & Development – We cover certifications and IT conferences to keep you at the top of your game.

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (30 mins)

🎯 Step 2: Final Interview – A Tech Interview with your potential Team Lead and Head of IT Architecture to ensure alignment with our values and mission (45 mins)

We Are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 
 

Ready to join us? Apply Now!