Jobs at Djinni

ABOUT SMART INK
 

Smart Ink is an international product company and manufacturer operating in the e-commerce market. We develop and manufacture high-quality compatible printer cartridges for all major printer brands, including HP, Canon, Brother, and Epson.

Our primary sales channel is B2C e-commerce across the United States, Canada, and Europe, with Amazon serving as our core marketplace. Our products consistently rank among the top performers in the Office Products and Home Office categories.

Over the past eight years, we've grown from zero to 60,000 monthly orders and from a small startup team to 36 proactive professionals. Our average employee tenure is 3.9 years.
 

Our values are simple:
Grow & Achieve and Enjoy The Way.
 

ABOUT THE ROLE
 

You'll work directly with our CEO & Founder to identify and evaluate the most attractive Amazon brands for acquisition.

You'll own the entire M&A process—from sourcing opportunities and evaluating businesses to negotiating with founders, coordinating external advisors, and driving transactions through closing.

Smart Ink is building its M&A function from the ground up, and we're looking for someone who wants to build it with us.

While the CEO makes the final investment decisions, your research, analysis, and recommendations will determine which businesses make it to the negotiation table.
 

Your primary mission is to help Smart Ink complete its first acquisition or strategic partnership with a high-quality Amazon brand.
 

WHAT YOU'LL DO
 

Market Research & Opportunity Mapping

- Analyze Amazon categories by evaluating market size, BSR trends, competitive landscape, and seasonality. Assess long-term market attractiveness (5–10 years) and build an Opportunity Map with 3–5 priority categories.
 

Sourcing
 

- Source acquisition opportunities through platforms like Flippa, Empire Flippers, and FE International; conduct direct outreach to Amazon sellers; monitor investment funds and aggregators; and build a proprietary pipeline of qualified acquisition targets.
 

Seller & Broker Communication
 

- Build relationships with founders, brokers, and investment funds. Lead initial conversations with sellers and prepare the CEO for key negotiations—from the first introductory call through final pricing discussions.
 

Investment Screening
 

- Evaluate opportunities using financial and Amazon-specific metrics, analyze financial statements, and prepare concise one-page investment recommendations with clear GO / NO GO decisions.
 

End-to-End Deal Management
 

- Own the full acquisition lifecycle—from sourcing and screening through LOI, due diligence, and closing. Manage timelines, maintain deal rooms, coordinate multiple opportunities simultaneously, and proactively escalate risks to the CEO.
 

External Advisor Coordination
 

- Engage and coordinate external specialists when needed, including IP and trademark attorneys, financial auditors, and Amazon account specialists, ensuring every workstream stays on schedule.
 

WHAT WE'RE LOOKING FOR
 

• 3+ years of experience managing complex cross-functional projects involving multiple stakeholders
• Experience in Amazon, DTC/e-commerce, or supporting Amazon businesses
• Experience coordinating external advisors, consultants, or legal partners
• Ability to read P&L statements and understand basic financial models
• High level of ownership and ability to work independently with minimal supervision
• Strong analytical thinking and communication skills
• English at B2 level or above (all external communication is conducted in English)
   

NICE TO HAVE
 

• Hands-on experience with M&A transactions, including LOIs, due diligence, term sheets, and closings
• Personal experience buying or selling a business or brand
• Experience at an Amazon aggregator (such as Thrasio, Perch, Razor Group, or similar)
   

WORK FORMAT
 

We're flexible regarding the engagement model and are open to both a full-time in-house hire and freelance/project-based collaboration.

Compensation and engagement terms will be discussed individually.

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).
 

You’re our ideal candidate if you:

• Are fluent in German (B2/C1 level);
• Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
• Have previous experience in customer support (a plus, but not required).
   

What you’ll do:

• Providing customer service to German-speaking customers during incoming calls;
• Responding to inquiries about products in writing;
• Ensuring high-quality customer service and a positive experience when interacting with the service.
   

What we offer:

• Paid training;
• Stable and on-time salary (fixed pay + performance-based bonuses);
• Career development opportunities (within the project or in other company departments);
• Full-time employment;
• Work schedule: Monday to Friday, 10:00–18:00 (Kyiv time);
• Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
• Supportive colleagues and a friendly, young team.

You are our ideal candidate if you:

• Have English proficiency at B2 level or higher;
• Speak Czech fluently or at a native level;
• Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
• Previous experience in customer support or sales will be considered an advantage.

What will you be responsible for?

• Qualification of B2B leads: evaluating potential dealers to ensure they meet requirements and assessing their readiness for cooperation;
• Classifying leads (qualified / unqualified) and recording results in the CRM system;
• Conducting cold outbound calls to attract new dealers;
• Presenting the company’s business model and identifying interest during the first contact;
• Processing inbound leads and converting interest into full registration;

• Supporting dealers throughout the registration process, explaining cooperation terms, and transferring qualified partners to the next stage of the process.

   

What do we offer?

• Paid training;
• Stable and timely income (base salary + performance-based bonus tied to real KPIs);
• Career growth opportunities (development within the project as well as in other structural departments of the company);
• Working schedule: Monday–Friday, 09:00–18:00.

About the Role

We are looking for a highly organized and proactive Personal Assistant / HR Assistant to provide administrative, HR, and personal support to the CEO. This role combines executive assistance with HR coordination and requires excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks independently.

Responsibilities

Executive & Personal Support

• Manage personal tasks and requests from the CEO.
• Coordinate recruitment for household and family staff.
• Research and communicate with suppliers and service providers.
• Arrange deliveries and oversee logistics.
• Organize business and personal travel, including flights, hotels, transportation, and visa applications.
• Conduct research and prepare summaries or analyses on various topics.

• Track all CEO requests independently and ensure tasks are completed on time.

   

HR & Administrative Support

• Coordinate recruitment for company positions.
• Calculate employees' vacation balances.
• Maintain HR documentation and records.
• Provide administrative support to different departments when needed.

• Assist with other HR and operational tasks assigned by management.

   

Requirements

• Fluent Russian (spoken and written).
• Upper Intermediate English.
• 1–2 years of experience as a Personal Assistant, Executive Assistant, HR Assistant, or in a similar role.
• Excellent organizational and time-management skills.
• Strong attention to detail and ability to follow up on multiple tasks.
• Ability to prioritize work and meet deadlines.
• Proactive, responsible, and highly reliable.

• Experience in the crypto industry is preferred but not required.

   

We Offer

• Remote, flexible work format.
• Part-time workload (approximately 20 hours per week).
• Compensation of 400 USDT per month.
• Opportunity to work directly with the CEO and gain exposure to executive operations and HR.

We are looking for a Manual QA specialist to join our team and help ensure the highest quality of our web products. In this role, you will perform manual testing of web applications, take part in writing and maintaining test documentation, reproduce and report bugs in a tracking system, and verify fixes to ensure stable releases. If you have basic commercial experience in web testing, attention to detail, and a desire to grow within a strong team — we’d love to hear from you!

About the company:

GroupBWT is a consulting firm specializing in web scraping and custom data platforms, with 16+ years of experience in custom solutions for international clients.

We are also an AWS Accredited Partner, confirming the high technical and architectural standards of our solutions.

Key Responsibilities:

• Perform comprehensive testing of web products (websites, web applications).
• Conduct functional and UI/UX testing to ensure top-notch performance and user experience.
• Write detailed test documentation (bug reports, checklists, tasks for developers).
• Collaborate with the development, design, and management teams to ensure smooth workflows

Requirements:
1+ years of experience in testing or web development.

• Hands-on experience with HTML/CSS for basic web troubleshooting.
• Understanding of the web development life cycle and web testing principles.
• Strong analytical mindset and the ability to clearly express thoughts in written form (e.g., bug reports).
• Excellent communication skills and the ability to work well in teams.
• Knowledge of English is a bonus!

What We Offer:

• Cooperation with a company trusted by renowned clients - work in a company with extensive experience, a diverse portfolio of cases, and a client base that includes well-known and respected brands
• Opportunities for professional and financial growth- we offer a clear path for development in a leading niche market, helping you grow both professionally and financially
• Collaboration with technical experts - You’ll work alongside highly skilled technical specialists who will provide the necessary support to achieve your goals 
• Corporate learning and professional development - access to internal training programs, workshops, and mentorship, as well as financial support for external courses, certifications, and professional growth.
• English Speaking Club — we invest in our team’s growth through regular sessions with a native speaker to enhance conversational and professional English skills
• Corporate sports benefits - exclusive discounts for employees and their families at one of the largest gym networks in Ukraine, along with special offers from our wellness and fitness partners.
• 21 paid vacation calendar days, 15 paid sick leaves and additional days off – enjoy a well-balanced work-life schedule with paid vacation, sick leave, and extra days off when needed.
• Support for the Armed Forces of Ukraine – the company contributes to donations and initiatives supporting the Ukrainian Armed Forces.

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Lead DevOps Engineer to join our dynamic team on a full-time basis.

You will be the first hire in a brand-new Platform team, reporting directly to the CTO and shaping the function from the ground up.

The team is expected to grow to 3–4 people over time.

You will work closely with:

• Architect
• Dev Team Lead
• System Administrator
• Development Team

Responsibilities:

• Design and implement Infrastructure as Code practices
• Build and improve observability (monitoring, logging, tracing)
• Stabilize and evolve production environments
• Support multi-environment deployments (Azure, private cloud, on-premise)
• Improve platform reliability and system health
• Participate in incident response and post-mortem analysis

Tech Requirements:

• Hands-on experience running real production systems
• Participation in on-call rotations
• Experience handling incidents and writing post-mortems
• Strong understanding of system health vs. superficial metrics

Must Have: Azure & .NET Ecosystem

• Solid experience working with:
  • Microsoft Azure
  • Windows Server
  • IIS
  • Windows Services
  • SQL Server
  • Azure networking

Are you a Data Scientist with a love of LLMs, generative AI?

We are looking for a passionate Data Scientist to implement AI solutions aimed at achieving business goals.

This role offers the opportunity to work on cutting-edge AI adoption projects that helps to improve current business processes.

Skills requirements:
• Strong Python Experience (2 year +);
• Experience with LLM , Diffusion models;
• Knowledge of Prompt engineering;
• Experience with Gen AI-related technologies such as LangChain and RAG;
• Experience with Neural Networks (Optional) ;
• Experience with NLP , Predictive analytics and Machine learning;
• Experience with Pandas;
• Experience with SQL, including experience with large datasets;
• Strong experience in statistics;

Key responsibilities:
• Develop AI agents that utilize LLM, RAG and langchain approach;
• Implement LLM and Diffusion models to boost business productivity;
• Utilize LLM (LLM Vision) to improve object detection, text classification and extraction;
• Create forecasting, recommendation, and classification models;
• Transform business challenges to AI applications;

We offer:

• Great networking opportunities with international clients, challenging tasks;

• Building interesting projects from scratch using new technologies;

• Personal and professional development opportunities;

• Competitive salary nominated in USD;

• Paid vacation and sick leaves;

• Flexible work schedule;

• Friendly working environment with minimal hierarchy;

• Team building activities, corporate events.

Ringostat is a Ukrainian AI-powered platform for telephony, call tracking, and call analytics. Recognized as a High Performer on G2 for three consecutive years and ranked among the Top 10 worldwide in its category 🏆, the company also received двойне recognition from Forbes Ukraine in 2025 (Next 250 most promising companies & Top 25 innovative startups). 

🔎 We are looking for a Sales and Partnership Manager for the Polish market who will help expand our partner network in Poland and drive sales growth 🇵🇱

Who We Need:

🟢 Hard Skills

• Polish — C1 level
• English — B2 level

• At least 1 year of experience in sales, partnership development, sales management, or customer-facing roles

   

🟢 Soft Skills:

• Proactivity and persistence — you set ambitious goals, find solutions, and consistently implement them
• Organization and responsibility — you prioritize effectively, pay attention to details, and deliver on commitments
• Strong communication skills — you easily build rapport, negotiate effectively, and persuade confidently
• Multitasking and flexibility — you can manage multiple partners simultaneously and quickly adapt to change

➕ Nice to Have:

• Experience in B2B sales, partnership development, or building long-term business relationships (6+ months)
• Experience with SPIN and BANT methodologies
• Experience handling objections and identifying customer needs

🎯 Your Key Responsibilities:

1. Develop existing partners: maintain regular communication, build trusted relationships, and help partners sell Ringostat services more effectively to their clients
2. Drive partner lead flow: your main KPI is the quantity and quality of leads generated by partners
3. Educate and motivate: conduct presentations, workshops, and mini-trainings for partner teams
4. Build deep relationships: work with different levels within partner companies — from executives to account managers and sales teams
5. Analyze performance: maintain structured reporting, identify growing/declining partners, and increase their engagement
6. Represent Ringostat at events: conferences, exhibitions, webinars, and offline networking

🚀 What We Offer:

1. Work in a fast-growing product company Ringostat (part of Fraktal Group) — one of the largest IT groups in Ukraine
2. Company growth of 60%+ annually, and 3x year-over-year growth in Poland
3. 10+ years on the market with a strong reputation — not a startup with an unpredictable future
4. Our product is used in 33 countries, with 3,000+ companies making over 10 million calls monthly 🌍
5. High autonomy and ownership, real impact on strategy and results
6. Work within one of the company’s key strategic directions — the partner channel
7. Use of AI tools and modern sales technologies
8. A powerful SaaS product that continuously evolves
9. Results-driven culture — clear processes, no unnecessary bureaucracy or micromanagement
10. Competitive compensation: official salary + performance-based bonus 💰
11. Cafeteria plan: compensation for sports, education, healthcare, and other life benefits of your choice

Every dollar of paid spend, every funnel, and every team workflow is supported by technology we build, connect, or optimize in-house. This role will own that function and help shape the next stage of Seranova’s technical infrastructure.

About Seranova

Seranova Beauty is a 9-figure D2C brand that operates with a lean, hands-on model. We build in-house where it gives us more speed, more flexibility, stronger control, or better economics than a SaaS alternative.

We value practical, reliable systems that help teams move faster and work better. Our goal is not to build for the sake of building, but to create tools and infrastructure that genuinely support the business.

The Opportunity

Today, our tech function covers a broad scope: internal AI tooling, customer-facing funnel code, tracking and attribution infrastructure, MarTech, data engineering, and internal productivity systems.

As Seranova continues to grow, we want to make this function more scalable, well-documented, and resilient. We’re looking for a technical owner who can run the function today while also building the structure, documentation, and team capacity needed for the future.

This is a high-ownership role for someone who enjoys working close to the business, understands both code and cost, and wants to build practical systems that have a direct impact on growth, operations, and team productivity.

What You’ll Own

Internal Tooling & AI

• Build internal AI customer support tooling together with the Head of Customer Support, focused on deflection, agent assist, and measurable efficiency gains.
• Build internal AI admin dashboards with department heads using tools such as Supabase, Vercel, GitHub, and Claude integrations.
• Help teams replace expensive or inefficient SaaS tools where an internal solution would be faster, more flexible, or more cost-effective.
• Own our internal funnel and landing page hosting tools, including the path toward an internal page builder for quiz funnels.
• Reduce reliance on external tools such as Replo, Heyflow, and Unbounce where it makes business sense.
• Build AI-assisted development workflows using Claude Code or similar tools as a productivity accelerator.
• Help the team learn how to work with AI context effectively and safely.
• Own AI context management across the organization, creating a clear source of truth that teams can build from.

Customer-Facing Engineering

• Own code quality across key funnel surfaces, including offer pages, quiz pages, and CheckoutChamp code.
• Own Core Web Vitals, page speed, and performance optimization end to end.
• Maintain tracking and pixel integrity through every page change.
• QA attribution and server-side events regularly, and build processes that help detect issues early.
• Own uptime and reliability for customer-facing code paths.
• Build safeguards that help prevent funnel issues before they affect customers or media performance.

Creative & AI Workflows

• Build marketing creation workflows in partnership with the Creative team, including copy tooling, AI video generation, and AI image generation on request.
• Own Shopify custom workflows and tagging logic, including automated tagging and attribution structures for better warehouse and operational visibility.
• Run regular funnel tech QA to identify broken flows, tracking issues, or technical friction.
• Build guardrails and repeatable processes that reduce the chance of the same issues happening again.
• Handle complex technical implementations beyond core funnel work, including the internal customer portal.

Data, Tracking & MarTech

• Own the analytics and reporting layer, including dashboards, MCP-connected artifacts, and a single source of truth for key business metrics.
• Own data infrastructure and engineering across tools such as Supabase, BigQuery, and Iris replication.
• Manage the MarTech stack end to end, including Klaviyo, CheckoutChamp, Shopify connectors, integrations, configuration, and developer SOPs.
• Own tracking infrastructure across Voluum, Triple Whale, Google Analytics, and related attribution tools.
• Support multi-touch attribution modeling using first-party data.
• Ensure model integrity and reliable data pipelines across the systems that feed business reporting.

Operations & Reliability

• Own uptime, monitoring, and incident response for internally built tools and customer-facing technical paths.
• Manage infrastructure and vendor costs, including hosting, API usage, and AI token spend.
• Identify tools or subscriptions that may no longer be needed or that could be replaced with a better internal solution.
• Build systems that allow the company to draw from one core knowledge base as a shared source of truth for marketing research, internal tools, and operational workflows.

People & Team Building

• Train non-technical team members to use AI tools safely and effectively.
• Build a workflow and agent library that teams can use for repeatable tasks.
• Own technical documentation, runbooks, and architecture documentation.
• Reduce dependency on individual knowledge by creating clear, accessible documentation and repeatable processes.
• Manage development resourcing and work planning.
• Help grow the function from a highly centralized setup into a more scalable team structure.

Who You Are

• You have built or owned a technical function end to end in a lean, fast-moving company.
• You are comfortable working across business needs, infrastructure, internal tooling, data, and customer-facing code.
• You are familiar with tools such as Supabase, BigQuery, Vercel, Shopify, and AI-assisted development workflows such as Claude Code or similar.
• You understand tracking and attribution deeply, including server-side events, pixel integrity, multi-touch modeling, and the common ways these systems can break.
• You make thoughtful build-vs-buy decisions and understand when an internal solution can create more speed, control, or cost efficiency.
• You think proactively about documentation, knowledge sharing, and reducing operational dependency on any single person.
• You can explain technical concepts clearly to non-technical teammates.
• You enjoy building tools that are practical, reliable, and directly useful to the business.

You’ll Thrive Here If

• You enjoy building internal tools that solve real operational problems.
• You care about reliable funnels, clean tracking, and data that teams can trust.
• You like working close to marketing, operations, customer support, and leadership.
• You want to build not only systems, but also the team, documentation, and workflows around them.
• You think in both code and cost, and understand that every build has an infrastructure, maintenance, and business impact attached to it.
• You are comfortable in a high-ownership environment where priorities move quickly and practical execution matters.

Our Culture

• Ownership: we value people who take initiative, follow through, and raise the standard.
• High standards and speed: we move quickly, but we care about quality and reliability.
• Clear communication: we work best when decisions, trade-offs, and constraints are visible.
• Practical systems thinking: the best solution is the one that works, scales, and supports the business.
• Build over buy when it makes sense: every tool should earn its place through value, efficiency, or leverage.

What We Offer

• Ownership of Seranova’s technical function and the opportunity to shape how it evolves.
• Direct visibility into technical spend, infrastructure costs, and business impact.
• A clear mandate to make the tech function more scalable through systems, documentation, resourcing, and future hiring.
• Competitive base compensation plus performance incentives tied to reliability, cost savings, and team productivity gains.
• Remote-first, outcome-based work focused on business impact and system performance.
• A role with direct influence across marketing, operations, customer support, data, and leadership.

If you have ever looked at a stack of expensive SaaS tools and thought, “I know how to build this better, leaner, and more useful in-house,” we’d like to hear from you.

⭐️Middle SMM Manager + Content Creator — Progresivo Academy⭐️

🤩 Progresivo Academy is an innovative online digital marketing academy operating in the LATAM market. We train future professionals, help them grow, and build a strong community. We're looking for a Middle SMM Manager + Content Creator who can both think strategically and create content with their own hands — from planning funnels to shooting and editing the final reel.

Work format: Remote

Language: Spanish

🎯 Your main tasks

Strategy & planning

Building and executing the content strategy across Instagram, TikTok, Facebook — content pillars, funnels (TOFU/MOFU/BOFU), posting calendar

Planning content around business goals: awareness, lead generation, conversion

Tracking performance metrics and adjusting the strategy based on results

Coordinating content plans with the marketing/sales funnel

Content creation

Shooting and editing video content: reels, stories, short educational videos

Creating "live" content that reflects the academy's culture: student stories, behind-the-scenes, results, motivational content

Producing visuals and copy aligned with the brand's tone of voice: friendly, professional, modern

Staying on top of trends and adapting them to the brand

Community management

Managing and moderating the academy's WhatsApp community: daily engagement, answering questions, keeping the group active

Planning and posting recurring community content (tips, discussions, polls, motivational prompts)

Identifying and nurturing engaged members for referrals and sales handoff

✅ Our expectations

Fluent Spanish

Proven experience in both SMM strategy (planning, funnels, content calendars) and hands-on content production (filming, editing)

Strong sense of what performs on social media — trends, hooks, pacing

Ability to work independently, organize your own time in a remote format

💡 We offer

100% remote work, flexible schedule

Real ownership over the brand's content strategy and execution

Creative freedom, team support, and space to bring your own ideas to life

Professional growth in a fast-moving digital marketing environment

Competitive salary

🚀 Want to become part of Progresivo Academy? Send us your portfolio and a few words about your approach to SMM — we'd love to meet you!

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive and creative Gamification Manager to take charge of our Smartico platform operations. If you know how to turn the user journey into an exciting game, have a strong grasp of engagement metrics, and are ready to build and scale effective processes—we want you on our team!

🎯 Key Responsibilities:

• Gamification Management: Design, configure, and launch comprehensive gamification mechanics (tournaments, missions, loyalty tiers, mini-games, bonus stores, etc.) on the Smartico platform.
• Monitoring & Analytics: Continuously track the performance of live campaigns, analyze user engagement metrics, and optimize existing mechanics to boost player retention.
• Customer Support Collaboration: Work closely with the support team to promptly resolve complex player escalations regarding bonus allocations or campaign mechanics. Create clear guidelines and help the support agents understand the logic behind active campaigns.
• Idea Generation: Proactively explore and implement new Smartico features and solutions to continuously enhance the overall User Experience (UX).

⭐️ We Offer:

• Format: 100% Remote work, 5/2 schedule.
• Payments: Reliable payouts in USDT.
• Remuneration: Competitive base salary + bonuses directly based on the results and success of the department you build.
• Growth: Tangible opportunities for professional growth and career progression within the project.
• Benefits: Paid vacation and sick leave.

We’re looking for a designer with a strong visual eye and a basic understanding of marketing — someone who can create not only beautiful assets, but also visuals that support brand awareness, engagement, and campaign goals.

You’ll work closely with the marketing team and help bring the brand to life across social media, digital campaigns, print materials, presentations, and other marketing initiatives.

What you'll do

• Design social media assets (carousels, posts, stories, reel covers)
• Create marketing materials for digital and offline campaigns
• Develop templates and maintain brand consistency
• Design presentations and pitch decks
• Create print materials, event assets, and branded merchandise
• Support landing pages and website visual updates

• Collaborate with marketing to turn ideas into effective visual communication

   

What we're looking for

• 2+ years of experience in graphic or marketing design
• Strong skills in Figma and Canva
• Understanding of branding, composition, typography, and visual hierarchy
• Basic understanding of marketing and content performance
• Ability to balance creativity with business goals
• Strong attention to detail

• Ability to work independently and manage multiple tasks

   

Nice to have

• Experience with Adobe Illustrator, Procreate, Jitter, or motion design tools
• Experience working with consumer, lifestyle, wellness, or community-driven brands

• Understanding of social media trends and content formats

   

What we'd love to see

• Portfolio with social media, marketing, presentation, and brand design projects
• Examples of work that solved business or marketing goals, not only looked visually appealing