Jobs at Djinni

Let’s Start With a Hello

We’re looking for an Affiliate Manager with advertiser-side experience who’s ready to scale partnerships across global markets. If you know how to grow affiliate networks, optimize traffic, and drive real performance — you’ll feel right at home here.

Who We Are

We’re an international iGaming company developing multiple casino products and actively expanding worldwide. Our team combines speed, expertise, and a strong performance mindset to scale across Tier-1, Tier-2, and emerging markets.

Our culture?
Fast decisions, fast growth.
Data-driven and performance-focused.
Built for scale.
Multicultural, flexible, and collaborative.

What You’ll Be Doing (Affiliate Manager – Global Markets)

• Developing and scaling the affiliate channel across multiple GEOs.
• Sourcing and onboarding new partners (affiliates, teams, influencers).
• Managing and growing existing affiliate relationships.
• Building long-term, high-performing partnerships.
• Analyzing and optimizing traffic (CR, FTD, ROI, etc.).
• Testing new traffic sources and growth hypotheses.
• Collaborating with marketing and product teams.
• Monitoring market trends and competitor activity.
• Preparing reports and driving growth initiatives.

What Makes You a Great Fit

• Experience in affiliate marketing (iGaming / casino preferred).
• Advertiser-side experience — must-have.
• English level: at least B1; additional languages relevant to target GEOs are a plus.
• Strong understanding of CPA / RevShare / Hybrid models.
• Analytical mindset with focus on performance metrics.
• Proactive, results-driven, and growth-oriented.

Bonus Points

• Experience with influencer or SEO traffic.
• Hands-on experience with hybrid deal structures.
• Existing affiliate / partner network.

What’s In It for You

• Work directly with product (no intermediaries).
• International team operating across global markets.
• Flexible format: remote or relocation to Cyprus.
• Competitive salary + performance bonuses.
• Real impact on processes and company growth.

Let’s Wrap It Up

If you want to scale affiliate channels globally, work with strong products, and influence real growth — let’s talk.
 

We are looking for a Senior Full Stack Engineer who is comfortable working on high-load, distributed systems and making architectural decisions, not just implementing tasks.

At MMDSmart, you will work on a CPaaS/CCaaS platform handling messaging and voice communication at scale. This is not a typical CRUD product: you’ll deal with real-time flows, external integrations, billing complexity, and systems where design mistakes surface quickly in production.

You will be expected to take ownership from design to delivery and challenge assumptions when needed.

Since 2007, MMDSmart has been a leading supplier in cloud-based business communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging andVoice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized but celebrated.

What will you do at MMDSmart?

• Design and implement new platform capabilities across backend and frontend (not just “features” but system-level improvements);
• Contribute to architecture decisions in a microservices environment (Go-based services, event-driven patterns, APIs);
• Build and evolve React-based interfaces used by enterprise customers and internal teams;
• Work on integrations with external vendors (messaging providers, voice, billing systems);
• Investigate production issues in a high-scale environment and drive them to resolution—not just patch them;
• Participate in technical discussions, trade-off analysis, and system design reviews;
• Occasionally lead initiatives or own a domain end-to-end.

You are a perfect match if you have:

• 4+ years of real production experience as a Full Stack Engineer;
• Strong backend expertise with Go (3+ years), not just syntax, but concurrency, performance, and system design;
• Solid frontend experience with React + TypeScript (2+ years);
• Experience building or maintaining distributed systems / microservices;
• Good understanding of data modeling (SQL + NoSQL) and when to use each;
• Ability to debug complex issues across services (not limited to your own code);
• Comfortable working in an environment where requirements evolve and not everything is predefined.

Will be a plus:

• Experience with real-time systems, messaging, or telecom domains;
• Familiarity with event streaming (Kafka or similar);
• Experience with cloud platforms (GCP preferred);
• Exposure to billing systems or high-throughput APIs.

What you get:

• Work on systems that actually operate at scale and have real business impact;
• A team where senior engineers are expected to influence architecture, not just execute;
• Remote work.

Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Місія ролі:
Забезпечити кероване delivery AI-ініціатив: планування, roadmap, залежності, ризики, бюджет, vendors, procurement coordination, acceptance, reporting, governance і контроль результатів.

Обов'язки:
-Управління delivery roadmap для AI-ініціатив.
-Планування milestones, dependencies, risks, resources.
-Координація роботи engineering, security, BA, documentation і vendors.
-Контроль виконання vendor deliverables.
-Управління RAID log, decision log, action items.
-Підготовка регулярної звітності для CAIO та керівництва.
-Організація acceptance gates для релізів і vendor-поставок.
-Контроль change requests, scope creep і delivery ризиків.
-Взаємодія з procurement/legal/finance там, де це потрібно для vendor delivery.
-Підтримка єдиного delivery governance для CAIO-команди.

Вимоги:
-6+ років досвіду project management, delivery management або program coordination в IT/software.
-Досвід управління cross-functional командами: engineering, security, BA, operations, vendors.
-Досвід Agile/Hybrid delivery: Scrum, Kanban, delivery governance без догматизму.
-Досвід vendor management або роботи із зовнішніми постачальниками.
-Досвід управління scope, schedule, risks, dependencies, RAID log.
-Досвід executive reporting.
-Досвід acceptance management: criteria, sign-off, deliverables, defect tracking.
-Вміння працювати в умовах невизначеності та змінних пріоритетів.
Бажано:
-Досвід AI/data/security/govtech/defence проєктів.
-Досвід RFP/RFQ, procurement support, contract deliverables, SLA/KPI.
-Досвід управління кількома vendors одночасно.
-Досвід побудови portfolio dashboards.
-Jira, Confluence, YouTrack, Azure DevOps, MS Project, Power BI.
-Досвід у regulated або high-security середовищах.

Умови для цивільних:
-Офіційне працевлаштування
-Офісна робота, Київ, Центр
-Можливе бронювання


Умови для чинних військових:
-Військова служба
-Служба в Києві (житло не надається), Центр, Київ
-Повне грошове забезпечення для тилової посади

bill_line is a technology platform providing financial solutions for online businesses.
We help clients simplify complex financial processes and scale their businesses.

Our product is a flexible platform that we adapt to the needs of each client. We take on part of the technological and financial processes so that companies can focus on growth and operate more efficiently.

We apply the same approach within our team:
flexibility, responsibility, and focus on results.
If this sounds like you — we’d be happy to get to know you.

Why bill_line?

We create solutions that work like a “Swiss army knife” in the fintech world 🌍
for businesses that accept payments worldwide.

Our approach includes:

• full client support: from the initial request to integration and transaction processing
• close collaboration between bizdev, support, legal, and finance teams
• deep understanding of the client’s business, not just service delivery

We are proud of our results, but our main value is people.
We have a strong, professional team with whom it is exciting to work, grow, and achieve ambitious goals together.
 

Daily responsibilities:

— analysis of the company’s accounting business processes;

— familiarization with current processes, searching for ways of optimization, reorganization, and automation;

— gathering requirements from stakeholders;

— conducting interviews with users, systematization and documentation of requirements;

— participation in agreeing planned changes to the configuration and preparation of technical specifications (TS), task assignment in Jira;

— coordination of development;

— testing of solutions;

— support of solution launch into production environment;

— training and support of users;

— user support, creation of instructions in Confluence;

— documentation of business processes;

— building diagrams, regulations, technical descriptions;

— identification and fixing of errors in the existing accounting system.
 

We expect from the candidate:

— BA experience of 3+ years;

— experience with 1C and/or BAF platform products;

— basic knowledge of management accounting.
 

💡 What we offer:

🌐 Comfortable offices
A modern office in Kyiv (Zvirynetska metro station) 

👨‍💻 Everything for efficient work
Top-tier equipment, necessary services, and tools — so you can focus on results, not routine

⚡ Flexible work format
Hybrid: 3 days in the office (Mon/Wed/Fri)
An office that remains comfortable even during blackouts: stable internet, autonomous power supply, heating, gym area, shower, and even a place to rest

🏖️ Work-life balance
24 days of paid vacation + compensation for unused days

💊 Health care
Paid sick leave + medical insurance
Mental health support (sessions with a psychologist)

🥗 Daily comfort
Corporate lunches based on your preferences

🎁 Nice bonuses
Gifts for birthdays and work anniversaries

How we spend time together

😄 A team you enjoy not only working with
We are more than just colleagues — we genuinely enjoy spending time together. We hold regular events and corporate gatherings. Various formats — such as local team buildings, group hiking trips, or even surfing.

Culture💙 People care — not just words We support each other, respect everyone’s expertise, and create an environment where it is comfortable to grow.

📚 Learning and development
We cover courses, training, and seminars.
We attend international fintech, e-commerce, and crypto conferences.
We support learning English and other languages, especially for expansion into new markets.

Languages:

🇬🇧 English — B1+
🇺🇦 Ukrainian — fluent

Description

🔹 100% remote | 🌎 Global team | ⏳ Full-time
 

If you’re looking to work on cutting-edge AI products, solve challenging problems, and be part of a fast-moving, high-talent team, you’ll love it here.
 

Join NineTwoThree AI Studio, a remote-first product design, engineering, and marketing studio, founded in 2012 and based in Boston. We build AI-powered web and mobile apps for big brands and fast-moving startups.
 

You’ll work with really smart people - the kind of teammates who challenge you, push you forward, and make you better. We move fast and focus on getting things done.

We've been growing 20% every year for the last 5 years, which means there’s plenty of room for career growth and promotions. Our work speaks for itself - some of our customers found us through five layers of referrals. That’s how much people appreciate what we do.
 

We run on clear processes and strong leadership, so while we move quickly, we don’t do chaos. We do high-quality work, and we do it right.
 

We focus on products with a positive impact in various domains from sports and health, to logistics and nuclear. But if you're into gambling, adult entertainment, or crypto, we’re not your place.

What You’ll Do

• Drive 2-3 projects in the active stage from start to finish and deliver value to our customers.
• Define project requirements and deliverables, plan and manage their execution, monitoring and adjustments.
• Interpretation of business requirements to the technical team and vice versa. Estimating development efforts.
• Participating in customer calls and providing a project update to the customer.
• Organizing and keeping up-to-date Project boards. Documenting tasks: timeline, user stories and developer's tasks incl. detailed Acceptance Criteria.
• Coordinating the development teams including QA and designers.
• Testing the system before the releases.
• Taking full responsibility and ownership for project delivery. Monitor project progress, identify potential risks or bottlenecks, and proactively address them
• Helping with onboarding newcomers and mentoring Junior PMs.
   

Requirements

Who We’re Looking For

• 4+ years of managing software development projects (Web and Mobile, AI/ML will be a plus).
• IT background (technical understanding of web and mobile application development).
• Excellent communication and presentation skills to communicate effectively with customers and project teams.
• Experience in managing projects in Agile and Waterfall environments.
• Knowledge of business analysis and process description, incl use cases, user stories, visual thinking/drawing.
• Experience in distributed teams management.
• Manual testing experience.
• Ability to work independently and with a team in a dynamic project environment.
• Attention to details.

• Upper-Intermediate level of English or higher

   

Benefits

What We Offer

• 100% remote job.
• Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years.
• Paid sick leave and holidays.
• Flexible working hours.
• Accounting assistance.
• Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager).
• Hardware upon business needs.
• Strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor.

What's The Process

We value your time and ours and make the process fast and easy.
Interview with Recruiter and Head of PM, live test challenge, interview with COO and CTO, Offer.

Join us!

Description

🔹 100% remote | 🌎 Global team | ⏳ Full-time
 

If you’re looking to work on cutting-edge AI products, solve challenging problems, and be part of a fast-moving, high-talent team, you’ll love it here.
 

Join NineTwoThree AI Studio, a remote-first product design, engineering, and marketing studio, founded in 2012 and based in Boston. We build AI-powered web and mobile apps for big brands and fast-moving startups.
 

You’ll work with really smart people - the kind of teammates who challenge you, push you forward, and make you better. We move fast and focus on getting things done.

We've been growing 20% every year for the last 5 years, which means there’s plenty of room for career growth and promotions. Our work speaks for itself - some of our customers found us through five layers of referrals. That’s how much people appreciate what we do.
 

We run on clear processes and strong leadership, so while we move quickly, we don’t do chaos. We do high-quality work, and we do it right.
 

We focus on products with a positive impact in various domains from sports and health, to logistics and nuclear. But if you're into gambling, adult entertainment, or crypto, we’re not your place.

What You’ll Do

• Contribute to preparing project plans, including scope, objectives, deliverables, timelines, and resource requirements.
• Organize and maintain project boards to keep tasks visible and updated.
• Track project progress to ensure all deadlines are met, escalating issues when necessary.
• Maintain comprehensive project documentation, including meeting notes, status reports, and project schedules.
• Participate in daily stand-up meetings to ensure team alignment and address blockers.
• Collaborate with senior team members to balance trade-offs between scope, schedule, and quality.
• Test the system or product features before releases to confirm they meet acceptance criteria and quality standards.
• Serve as a communication link between the development team and the Product Manager or Senior Project Manager.
• Ensure stakeholders receive timely updates and clarity on project progress, scope changes, and potential delays.
• Work with senior PMs and the development team to estimate effort and resource requirements.
• Communicating with and supporting Senior Project Manager

Who We’re Looking For

• At least 1 year of experience managing software development projects.
• Basic understanding of web-application development.
• Proficient in English (Upper-Intermediate level or higher).
• Understanding of Agile methodology (Scrum, Kanban).
• Theoretical knowledge of user stories and user flow drawing.
• Excellent verbal and written communication skills.
• Successfully completed IT PM courses.
• Desire to understand how the apps are built in details.
• Strong PM theoretical knowledge.

Personal profile

• Energetic and self-motivated personality.
• High level of self-organization, responsibility, and attention to detail.
• Goal orientation, team player attitude.
• Willingness to learn quickly.

What We Offer

• Annual paid vacation: 20 days-off per year during the first 3 years, further increasing to 25 days in later years.
• Paid sick leave, 10 national holidays and 2 company days-off.
• Well-being budget.
• Maternity/paternity leave.
• Accounting assistance.
• Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager).
• Hardware upon business needs.
• Strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor.
  
   

What's The Process
We value your time and ours and make the process fast and easy.
Interview with Recruiter, interview with Head of PM, small live test challenge (optional), call with CTO and COO, Offer.

Join us!

CRM Promo Manager (iGaming)

About the Role

We are looking for a data-driven CRM Promo Manager to develop and manage bonus offers and promotional campaigns across Casino and Sportsbook products. You will work closely with CRM and VIP teams to improve player engagement, retention, and campaign performance while maintaining bonus cost efficiency.
 

Responsibilities

• Develop and maintain the bonus matrix for VIP, active, and reactivated players
• Create and launch promotional campaigns, tournaments, and seasonal offers
• Write and maintain promotional Terms & Conditions (T&Cs)
• Coordinate bonus offers with CRM and VIP teams
• Monitor bonus costs and campaign ROI
• Analyze campaign performance (CR, Deposit Sum, Retention, Bonus Cost % of GGR)
• Maintain bonus documentation and offer library
• Contribute to the promotional calendar for Casino and Sportsbook

Requirements

• 3+ years of experience as a Promo Manager, Bonus Manager, CRM Manager, or similar role in iGaming
• Strong understanding of bonus mechanics, wagering, RTP, hold, and bonus cost
• Experience with player segmentation and CRM systems
• Ability to analyze campaign performance and make data-driven decisions
• Experience creating promotional rules and T&Cs
• English level sufficient to work with documentation

Tools

• CRM platforms
• Excel / Google Sheets
• Jira / Confluence

Nice to Have

• Experience with African or CIS markets
• Experience working with VIP players
• Knowledge of BetB2B, Soft2Bet, or similar platforms

Probation Goals

• Implement and document a bonus matrix
• Launch 2+ promotional campaigns with measurable results
• Build a VIP reactivation offer library
• Analyze ROI across bonus types and optimize ineffective offers
• Keep the bonus cost within the planned target

Working Conditions

• Remote work.
  Flexible start of the working day.
  
  
  
   

Our Customer:
A global product technology company operating in the urban mobility and transportation domain. The organization builds large-scale, real-time platforms that power complex mobility systems across multiple regions worldwide. Its engineering culture is strongly focused on scalability, system reliability, and continuous improvement of digital infrastructure that supports millions of daily operations.

Your tasks:

• Define, evolve, and enforce infrastructure standards across engineering teams
• Design and develop internal tooling for managing microservices-based infrastructure
• Build and maintain CI/CD pipelines and reusable deployment templates (Git-based workflows)
• Operate and enhance cloud infrastructure and Kubernetes-based environments at scale
• Collaborate closely with engineering teams to ensure safe, consistent, and well-governed changes across environments
• Investigate, troubleshoot, and resolve complex issues in critical production systems
• Design and implement automation for incident remediation and prevention
• Contribute to architecture decisions and drive platform scalability initiatives

Required experience and skills:

• 5+ years of experience in backend or full-stack software engineering within product-oriented teams (strong OOP background required)
• 3+ years of hands-on experience in DevOps / SRE roles in production environments
• 2+ years of experience with containers and Kubernetes ecosystem (Helm, Argo CD)
• 2+ years of experience working with cloud platforms (AWS or GCP / Azure)
• 1+ year of experience with CI/CD systems (GitLab, Jenkins, GitHub Actions, etc.)
• Strong understanding of distributed systems, networking, and database technologies (SQL & NoSQL)
• Solid experience with Linux/Unix systems administration and internals
• Fluent English (spoken and written)

Would be a plus:

• Experience with Infrastructure as Code tools (Terraform, CloudFormation, Pulumi)
• Background in designing and operating highly distributed, high-load systems
• Familiarity with observability stacks (logging, metrics, tracing)
• Experience working in complex, multi-team engineering organizations

Working Conditions:

• Remote work
• 5-day working week, 8-hour working day

In connection with the business growth of our activities, we are seeking a Senior Business Analyst to work closely with stakeholders to gather, analyze, and document business requirements, deliver effective and high-quality solution designs, and ensure smooth and efficient solution development and implementation. 
 

Requirements 

• 5+ years of experience in business analysis or relevant experience  
• Strong understanding of business and enterprise processes, with the ability to align business objectives with technology solutions 
• Experience working with logistics, warehousing, transportation, or related domains (WMS, TMS, ERP, CRM systems) 
• Solid knowledge of business analysis methodologies and best practices 
• Proficiency in data analysis and interpretation, including using data analytics tools 
• Experience preparing functional documentation, specifications, user stories, use cases, and process descriptions 
• Strong understanding of Agile/Scrum methodologies and hands-on experience in Agile project delivery. 
• Strong analytical thinking and structured approach to problem-solving 
• Excellent communication and stakeholder management skills 
• Upper-Intermediate English level (written and spoken) — required for communication with international clients 
• Attention to detail, ownership mindset, and ability to make timely decisions 
• Bachelor’s degree in Business Administration, Economics, IT, Logistics, or a related field 
• Proactive approach, willingness to learn, and adaptability to changing project needs 

Responsibilities 

• Analyze and model complex business processes and translate them into clear functional and technical requirements 
• Communicate with international clients to identify, document, and clarify business needs 
• Facilitate discovery sessions, stakeholder interviews, and requirement workshops 
• Prepare solution designs, business process models, user stories, data flow diagrams, and fit-gap analyses 
• Collaborate with cross-functional teams — developers, consultants, QA, and project managers — throughout the full project lifecycle 
• Participate in solution configuration, testing (UAT), and deployment 
• Conduct product demos and support user onboarding 
• Provide consulting on Microsoft Dynamics 365 Business Central and related business applications 
• Contribute to pre-sales activities, including estimates and quotations 
• Assist in preparing documentation for regulatory compliance and support during client or third-party audits 
• Help manage operational requests and troubleshooting, working closely with user groups and internal teams 
• Coordinate BA activities across different project areas to ensure consistency and quality 
• Lead requirement discovery sessions and drive strategic discussions with stakeholders. 
• Contribute to shaping BA standards, templates, and internal methodologies. 

Would Be a Plus 

• Experience in system implementations from scratch 
• Participation in system integration projects (including external and customs systems) 
• Understanding of multiple business domains (e.g., IT, sales, finance, logistics, warehousing, production, customer service, project management) 

What We Offer 

Growth and Development 

• Clear career path and transparent growth opportunities 
• Work with international clients and partners 
• Access to professional trainings, seminars, and certifications 
• Internal knowledge sharing and mentorship from experienced experts 
• Corporate English language courses 

Team and Culture 

• A professional, friendly, and collaborative team 
• Transparent communication and regular feedback 
• Supportive culture with a balance of professionalism and fun 

Compensation and Benefits 

• Competitive market-based compensation, linked to the EUR rate 
• Annual salary reviews based on performance 
• Flexible working hours (start between 8:00 and 10:00 AM) 
• Hybrid or remote work options — choose what suits you best 
• Clear processes without unnecessary bureaucracy 
• Health insurance and mental health support program 
• 20 paid vacation days and 10 paid sick leaves per year 
• Healthy work-life balance 

We’re an AI-driven payments startup with active clients, building in a space still dominated by legacy processors.
As a Paid Media Manager, you’ll own and scale B2B acquisition through non-traditional channels - newsletters, YouTube, podcasts, and other niche placements - focusing on what actually converts, not just what’s easy to buy.

What you’ll do:

• Plan and execute paid acquisition through niche B2B channels
• Buy and manage placements in newsletters, YouTube integrations, podcasts, and similar formats
• Identify and test new, unconventional traffic sources
• Negotiate directly with content creators, publishers, and platforms
• Track performance and optimize based on ROI, not vanity metrics
• Build a repeatable and scalable acquisition approach
   

We’re looking for someone who:

• Has hands-on experience buying ads in newsletters, YouTube, podcasts, or similar channels
• Understands how B2B audiences consume content and where to reach them
• Knows how to evaluate placements and predict their potential performance
• Is comfortable working with ambiguous tasks and figuring things out independently
• Thinks in terms of business impact, not just traffic
   

What we offer:

• Fully remote, flexible schedule
• High level of ownership and freedom in decision-making
• Fast-moving startup environment with real impact

Required languages

English

C1 - Advanced

About Not Your Average Start-Up

We’re a mission-driven team that puts people first—fostering a culture rooted in integrity, diversity, and happiness, even in the context of high performance and ambitious goals. Our product is a seamless, AI-powered subscription layer that integrates directly into existing e-commerce checkouts, helping brands boost average order value and recurring revenue with zero added risk or disruption. With a strong focus on continuous innovation and user-centric design, we actively listen, adapt, and improve to deliver real value to both merchants and their customers. Our team culture is centered on empowerment, personal growth, and meaningful collaboration—creating an environment where people can do their best work and thrive. If you’re looking for a place where cutting-edge AI meets purpose and heart, you’ve found it.

Our Customer:

A fast-growing product startup in the Video AI domain, collaborating with global publishers and broadcasters to enhance video content experiences at scale.

Your Tasks:

• Lead the overhaul of CTD’s database schema to support high-load and scalable systems.
• Manage the transition from MariaDB to PostgreSQL while ensuring low risk to production environments.
• Design and develop a reliable Data Access Layer (DAL) for consistent data interaction.
• Establish clear models for transaction handling and session management.
• Improve database performance through effective indexing strategies and partitioning techniques.
• Set up database governance policies along with performance guidelines and best practices.
• Analyze and align database performance with system-level resources such as CPU, memory, and I/O.
• Develop monitoring, observability, and diagnostic solutions to simplify troubleshooting.
• Work closely with R&D, Product, and Support teams to ensure smooth collaboration and delivery.

Required Experience and Skills:

• 4+ years of experience as a Database Administrator (DBA).
• Strong practical experience working with MariaDB/MySQL and PostgreSQL.
• Proven track record of building and maintaining high-scale data systems.
• Expertise in query performance optimization, including advanced indexing and partitioning strategies.
• Deep understanding of transaction processing and concurrency control mechanisms.
• Hands-on experience handling high-throughput workloads and systems.
• Strong knowledge of data retention strategies and their implementation.
• English proficiency at Upper-Intermediate level or higher.

Would Be a Plus:

• Hands-on experience designing and implementing Data Access Layers (DAL).
• Proven experience migrating MySQL/MariaDB databases to PostgreSQL.
• Solid familiarity with Python and working with ORMs.
• Practical experience operating in on-premise environments.
• Experience using and implementing database observability and monitoring tools.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

We are looking for a motivated and detail-oriented Project Manager with approximately 1-2 years of experience in product management, business analysis, or a related role. You will work closely with stakeholders, designers, developers, and QA teams to help deliver high-quality digital products that solve real user problems and support business goals.

This role is ideal for someone who has already participated in the product development lifecycle and is ready to take greater ownership of product planning, backlog management, and feature delivery.

Responsibilities

• Own and maintain the product backlog, ensuring priorities align with business objectives.
• Gather, analyze, and document business and user requirements.
• Write clear user stories, acceptance criteria, and product specifications.
• Collaborate with engineering, design, QA, and business stakeholders throughout the development process.
• Participate in sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Prioritize features and enhancements based on business value, user needs, and technical considerations.
• Support product discovery through market research, competitor analysis, and user feedback.
• Monitor product performance and collect insights to drive continuous improvements.
• Assist in defining product roadmaps and release plans.
• Communicate product updates and progress to stakeholders.

Requirements

• 1+ year of experience as a Product Owner, Project Manager, Business Analyst, or similar role.
• Understanding of Agile/Scrum methodologies and product development processes.
• Experience managing product backlogs and writing user stories.
• Ability to translate business requirements into actionable development tasks.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working with cross-functional teams.
• Practical experience using AI tools, with an understanding of AI concepts, workflows, and their application in product development. 
• Familiarity with tools such as:
  • Jira
  • Confluence
  • Figma
  • Miro
  • Google Workspace or Microsoft Office

Key Competencies

• Product mindset
• Customer focus
• Attention to detail
• Prioritization skills
• Ownership and accountability
• Analytical thinking
• Collaboration and teamwork
• Adaptability and willingness to learn

What We Offer

• Opportunity to contribute directly to product strategy and growth.
• Collaborative and supportive team environment.
• Professional development and learning opportunities.

The Middle Brand Manager in the Product Team is an operational and analytical role that combines deep data analysis with cross-functional project coordination. This position is responsible for monitoring the success metrics of brand initiatives, identifying growth opportunities, and coordinating activities across teams without direct managerial authority.

We are looking for a Brand Manager 🚀
What you’ll be doing
 

• Monitor brand performance metrics daily (conversion, engagement, retention) and independently investigate performance deviations.
• Conduct research and analyses, including funnel deep-dives, user segmentation studies, and competitive benchmarking; formulate actionable hypotheses and recommendations.
• Design and coordinate promotional campaigns, gamification mechanics, and audience activation initiatives from briefing through post-launch review.
• Prepare tasks and briefs for CRM, Marketing, Affiliate, Game Management, and Product Management teams; track execution and delivery.
• Maintain operational communication with cross-functional stakeholders, ensuring timely responses and issue resolution in line with internal SLAs.
• Maintain and continuously update the brand knowledge base, including competitor insights, market trends, and regulatory developments.
• Provide informal mentoring and support to Junior Brand Managers.

Our ideal candidate
 

• Strong hands-on experience with analytics tools such as Tableau, Google Analytics, Hotjar/PostHog, and other data platforms, with the ability to work independently.
• Solid understanding of key metrics, including GGR, NGR, ARPU, retention (D1/D7/D14/D30), CPA, LTV (Click2FD), from both product and business perspectives.
• Experience analyzing conversion funnels, user segment behavior, competitive landscapes, and generating data-driven hypotheses.
• Proficiency with Jira and Confluence/Notion for initiative management and documentation.
• Ability to create clear, structured briefs for cross-functional teams, including CRM, Marketing, Product Management, and Game Management.
• Basic understanding of marketing unit economics, including CPA, LTV, and payback period.
• Understanding of promotional mechanics and gamification concepts from a design and briefing perspective (not configuration-level execution).
•   

We offer
 

• Flexible schedule and fully remote format, or offices in Warsaw/Kyiv — your choice.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other regions coming soon).
• Supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and continuous learning.
• Birthday greetings, team buildings, and genuine human connection beyond work.
• Zero involvement with any companies or partners associated with harmful or unethical activities.

We are seeking a dedicated and passionate Support manager to join our dynamic team. As a Support manager, you will be the face of our company, interacting with our customers and providing them with the best possible experience.

We offer flexible working hours in order to promote a healthy balance between work and personal life.

These hours include

• a morning shift from 06:00 to 14:00(1−2 times per week),
• a day shift from 14:00 to 22:00(1−2 times per week),
• a night shift from 22:00 to 06:00(2+ times per week).

What you’ll do

• Respond to customer inquiries and concerns via email, phone, or chat in a timely and professional manner
• Understand and resolve customer issues and complaints
• Provide product and service information to customers
• Coordinate with other teams to ensure timely resolution of customer issues
• Identify and escalate complex issues to the appropriate team members
• Build new and upgrade established channels, means and processes to improve the customer journey
• Up-sell company products in collaboration with sales teams to ensure growth attainment

What we expect from you

• Advanced English (excellent written and verbal communication skills B2,C1)
• Strong problem-solving skills and the ability to think critically
• Ability to multitask and prioritize tasks effectively
• Strong customer service skills and a passion for helping others
• A fast learner with that remains calm and professional under pressure
• Experience in a customer-facing role is preferred, but not required
• Proficiency in basic computer skills and software
• Flexibility to work non-standard hours, including night shifts, weekends and holidays