Jobs at Djinni

RemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2’s Top 100 Fastest Growing Software Products, we’re on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.

By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organizations to build high-performing remote teams. Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.

We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.

AI–Native Product Team

The Role

As a Senior Fullstack Engineer on one of our new AI–native squads, you will own entire features from database to UI. Our stack runs on AWS with PHP/Laravel and Node.js/NestJS powering the backend services, and React with TypeScript on the frontend. You will be expected to leverage AI coding assistants, automated testing tools, and generative AI workflows as core parts of your daily process—not as occasional novelties.

What you will be responsible for:

• Own and deliver features end–to–end across the full stack (backend services, APIs, frontend interfaces, and data layers)
• Design, build, and operate production systems in a payroll domain where correctness and reliability are non–negotiable
• Use AI coding tools (e.g., Claude Code, Cursor, Copilot) as a daily force multiplier for writing, reviewing, and refactoring code
• Write and maintain automated tests with AI–assisted generation, aiming for high coverage with minimal manual effort
• Participate in lean team rituals: async–first communication, lightweight code reviews, and continuous deployment
• Collaborate closely with product and design in a small squad to scope, estimate, and prioritize work
• Contribute to defining and evolving our AI–augmented engineering practices and toolchain
• Take shared ownership of operational concerns: monitoring, alerting, incident response, and on–call rotations

What We Are Looking For

Must–haves:

• 5+ years of professional software engineering experience with meaningful exposure to both backend (PHP or Node.js) and frontend (React/TypeScript) development
• Strong proficiency in our core stack: PHP/Laravel and/or Node.js/NestJS on the backend, React with TypeScript on the frontend
• Hands–on experience with AWS cloud infrastructure, relational databases, and API design (REST or GraphQL)
• Demonstrated comfort with AI–assisted development workflows—you already use AI tools regularly and can articulate how they change your process
• Strong fundamentals in testing: you know when to write a unit test, an integration test, or lean on AI–generated test suites
• Excellent async written communication—you document decisions, write clear PRs, and can drive alignment without meetings
• Ownership mindset: you do not wait for someone else to write the migration, fix the flaky test, or update the runbook

Nice–to–haves:

• Experience in payroll, HR tech, or fintech domains where precision and compliance matter
• Familiarity with prompt engineering, AI agent frameworks, or building LLM–powered features into products
• Experience migrating or integrating between PHP/Laravel and Node.js/NestJS services
• Experience working in small, high–autonomy teams (startups, platform teams, or similar)
• Background in QA or testing automation—understanding quality from first principles
• Contributions to developer tooling, CI/CD pipelines, or internal platform improvements

Why This Role Is Different

We are not adding “AI” to a job title for marketing purposes. We are restructuring our entire
engineering organization around a thesis: small teams of strong fullstack engineers, deeply
integrated with AI tools, can outperform larger traditional teams in speed, quality, and developer
satisfaction.

What this means in practice:

• You will not hand off work to a separate QA team—you own quality, aided by AI–powered testing and code review
• You will not wait on a backend engineer to build your API—you build the whole feature
• You will have real input into the tools and workflows the team adopts—this transformation is being built collaboratively
• You will work in a team of 2–3, not 5+, which means less coordination overhead and more building time

Benefit offerings include:

• 20 paid vacation days annually
• Paid public holidays based on your country of residence
• Unlimited sick leaves
• Comprehensive premium health insurance coverage

We’re looking for a C++ Software Engineer to join a small, highly focused team building FinishLynx 2.0 - a complete modernization of the world’s leading photo-finish timing system.
 

Our software is used at major athletic competitions worldwide, where precision down to thousandths of a second matters.

You’ll work at the intersection of high-performance systems, real-time processing, networking, and hardware integration.

What You’ll Work On:

• Develop and maintain a high-performance C++ backend handling:
  • timing logic
  • camera communication
  • real-time image streaming
• Build features for a cross-platform desktop UI using C# and Avalonia
• Design and implement low-level network protocols (TCP/UDP, binary communication)
• Integrate with specialized hardware:
  • high-speed cameras
  • timing sensors
  • scoreboard systems
• Collaborate on architecture decisions for a modern, scalable codebase
• Ensure reliability through testing and performance optimization

Requirements:

• Strong experience with modern C++ (17 or later)
• Solid understanding of:
  • multithreading & concurrency
  • low-level networking (TCP/UDP, sockets)
• Experience working on system-level or performance-critical applications
• Familiarity with Linux or cross-platform development
• Experience with CMake or similar build systems

Nice-to-Have:

• Experience with hardware integration (cameras, sensors, serial protocols)
• Background in real-time or embedded systems
• Knowledge of image processing or computer vision
• Experience with desktop UI frameworks (Avalonia, WPF, Qt)
   

Benefits:

• 4 weeks of paid vacation per year 
• Flexible working hours 
• Medical insurance for your peace of mind
• Professional development support - Launch Labs covers courses, training, and skill growth
• An exciting, collaborative, and innovative team environment
• Fully remote work, with freedom and flexibility

4APP is a modern digital platform that helps athletes, coaches, and sports organizations capture, review, analyze, and share sports performance data and video content. The platform provides intuitive web and mobile experiences that enable users to access performance insights, manage training workflows, and collaborate more effectively.
 

We are looking for a Junior QA Engineer who combines a strong quality mindset with practical AI skills to help accelerate testing, improve coverage, and enhance product quality through modern AI-powered workflows.
 

As a Junior QA Engineer, you will work closely with Product Managers, Developers, and Designers to ensure the quality and reliability of the Rapid Replay platform. You will execute manual testing, assist with automation efforts, and leverage AI tools to increase testing efficiency, generate test cases, analyze defects, and improve QA processes.

This is an excellent opportunity for someone early in their QA career who is excited about using AI to become a highly productive quality professional.

Responsibilities:

• Execute manual testing for web and mobile applications.
• Create and maintain test cases, test plans, and regression suites.
• Verify bug fixes and perform regression testing.
• Identify, document, and track defects in Jira.
• Participate in sprint planning, backlog grooming, and QA reviews.
• Validate new features against product requirements and acceptance criteria.

AI-Driven QA Activities:

• Use AI tools (ChatGPT, Claude) to:
  • Generate and optimize test cases.
  • Create edge-case scenarios.
  • Assist with exploratory testing.
  • Analyze logs and defect patterns.
  • Improve test documentation.
  • Support automation script generation.
• Continuously identify opportunities to improve QA efficiency using AI.

Product & Domain Testing

• Test video playback and streaming functionality.
• Validate replay generation workflows.
• Verify user experience across multiple browsers and devices.
• Perform API testing and data validation.
• Assist in testing integrations with third-party sports technology systems.
   

Required Qualifications:

QA Fundamentals

• 1+ years of experience in Software QA OR strong internship/project experience.
• Experience testing for mobile is a must!
• Understanding of software development lifecycle (SDLC) and Agile methodologies.
• Experience creating test cases and reporting bugs.
• Familiarity with Jira or similar issue-tracking tools.
• Understanding of web application testing principles.

AI Skills (Required)

• Demonstrated experience using AI tools in daily work.
• Ability to write effective prompts for:
  • Test case generation
  • Bug investigation
  • Requirement analysis
  • Automation support
• Understanding of how AI can improve software quality processes.
• Comfortable experimenting with new AI tools and workflows.

Technical Skills

• Basic understanding of APIs and API testing tools (Postman, Swagger, Insomnia).
• Familiarity with browser developer tools.
• Basic SQL knowledge.
• Understanding of client-server architecture.
• Basic understanding of test automation concepts.

English

• Upper-Intermediate (B2+) or higher.
• Ability to communicate effectively with US-based stakeholders.

We are looking for a Business Analyst  with experience in Microsoft Dynamics Business Central to join our team. This role involves close collaboration with business stakeholders, analysis of processes, and implementation of ERP solutions.
 

🔧 Responsibilities

• Analyze and document business requirements
• Gather and formalize functional requirements
• Configure and support Microsoft Dynamics Business Central
• Participate in ERP implementation projects
• Communicate with stakeholders and end users
• Prepare documentation (BRD, SRS, user stories)
• Participate in testing and go-live activities
• Provide post-release support
   

✅ Requirements

• 3+ years of experience with Microsoft Dynamics Business Central (or NAV)
• Understanding of business processes (finance, supply chain, sales, procurement)
• Experience in writing business and technical documentation
• Experience in ERP implementations
• Strong communication skills
   

➕ Nice to have

• Experience with AL development or understanding of BC customization
• Experience with system integrations
• Microsoft Dynamics certifications 

We're a fast-growing tech company building modern, innovative digital products — and we're looking for a Full-Stack Developer to join our team in Lviv. If you're comfortable on both sides of the stack, enjoy owning features end-to-end, and want to work in a team that values engineering quality, we'd love to hear from you.

What you'll be doing

You'll work as part of a cross-functional team to build and maintain full-stack features — from crafting responsive, user-friendly interfaces to designing scalable server-side architecture and APIs. Our frontend stack includes React, Next.js, TypeScript, Redux, GraphQL, SCSS, Material-UI, and Webpack. On the backend, we work with Node.js, Express, NestJS, PostgreSQL, MongoDB, JWT, Socket.IO, AWS (DynamoDB, S3, EC2), Firebase, and Heroku. We also integrate with third-party services such as Twilio, SendGrid, Google Maps, MapBox, and WebRTC.

What we're looking for

Frontend

• Solid experience with React and modern React hooks
• Confident use of modern JavaScript (ES6+) and TypeScript
• Strong command of HTML5, CSS3, and SCSS
• Experience with Redux or other state management tools
• Ability to build responsive, cross-browser compatible layouts

Backend

• Solid hands-on experience with Node.js
• Practical experience with Express.js and/or NestJS
• Experience working with ORM tools
• Proficiency in SQL databases (MySQL / PostgreSQL) and NoSQL databases
• Experience designing RESTful APIs and integrating with third-party services

General

• Experience with Git and version control workflows
• Ability to work across the full product lifecycle — from feature design to deployment
• Responsible, self-motivated, and comfortable working both independently and as part of a team

What we offer

• Full-time, in-office position in Lviv
• Official employment and a competitive salary based on your skills and experience
• Company-provided equipment
• A well-structured work schedule
• A friendly, supportive team and a comfortable office environment
• Mentorship and guidance from experienced colleagues
• Interesting and technically challenging projects to grow on

How to apply

Send us your CV — we review every application and get back to candidates promptly. This could be the start of something great.

About the role

EducateMe is an LMS built for US-based companies that take employee training seriously. Our customers use EducateMe to onboard new hires, upskill teams, and run compliance programs — but getting them to do all of that well requires more than a good product. It requires someone who can sit alongside them, understand their training goals, and help them build something that actually works.

That's this role. You'll own the post-sale customer relationship end-to-end — from onboarding SQL accounts to running ongoing check-ins, creating enablement content, and keeping customers educated enough to get real value from the platform. 
 

What you'll do:
 

• Own onboarding for new customers — run discovery calls to understand their use case, build tailored onboarding plans, and get them to first value fast
• Manage ongoing customer relationships — run regular check-ins, track adoption and engagement, spot churn risks early, and run upsell/expansion conversations
• Consult on training programs — help customers design effective learning experiences inside EducateMe: course structure, content strategy, learner journeys
• Create customer-facing content — write guides, record Loom walkthroughs, run occasional webinars, and contribute to the EducateMe knowledge base
• Be the voice of the customer internally — surface product gaps, document recurring pain points, and collaborate with the product team on roadmap priorities
• Support sales discovery — join late-stage sales calls to provide L&D credibility and help prospects understand how EducateMe fits their training workflow

What we're looking for:
 

Must-have

• Customer-facing experience — CSM, account management, or customer onboarding, ideally in SaaS. You're comfortable owning a book of business.
• Strong communicator — clear writer, confident on video calls, equally good async and live.
• Self-directed — we're a small team. You have context and goals, but not a playbook for every situation. You figure things out and move.
  
   

Nice to have

• Experience working with or inside an LMS — as an admin, L&D manager, or in a CS role at an LMS company
• Familiarity with tools like Notion, Loom, Intercom, or similar async-first stacks
• L&D background 
   

What we offer

• Fully remote - work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team - no bureaucracy
• Direct access to the founder and input on product direction

We are building a talent pool of Web3 Frontend Developers for upcoming outstaff projects with international clients 🚀.
 

This is part of our candidate pipeline — there is no specific project at the moment, but once a suitable opportunity becomes available, you'll be matched based on your skills and experience.
 

We're looking for frontend developers who can build dApp interfaces for EVM and Solana products — from wallet connections and transaction flows to DeFi dashboards and protocol UIs.

 

🛠️ Key Responsibilities
 

🔹 Build dApp interfaces using React / Next.js

🔹 Integrate wallets using wagmi, WalletConnect, and wallet adapter libraries

🔹 Work with viem / ethers.js for on-chain reads and writes (EVM)

🔹 Handle async blockchain state with React Query / TanStack Query

🔹 Manage application state using Redux or Zustand

🔹 Build intuitive, reliable UIs for DeFi, NFT, and protocol products

🔹 Collaborate closely with smart contract and backend developers

🔹 Communicate directly with international clients in English

 

📋 Requirements
 

🔹 2+ years of commercial experience with React / Next.js

🔹 Hands-on experience building dApp interfaces (wallet connect, on-chain data, transactions)

🔹 Solid knowledge of wagmi and WalletConnect integration

🔹 Proficiency with React Query / TanStack Query

🔹 Experience with Redux or Zustand

🔹 Understanding of EVM basics (transactions, gas, contract reads/writes)

🔹 Experience with real-time UI reactivity — seamless UI updates after on-chain actions (optimistic updates, event subscriptions, polling)

🔹 Basic understanding of the Solana ecosystem (accounts, transactions, wallet model)

🔹 English: B2+

🔹 Ability to work independently

✨ Nice-to-Haves

🔹 Experience building Solana dApp interfaces (wallet adapter, on-chain reads, transaction flows)

🔹 Understanding of DeFi UX patterns (slippage, gas estimation, token approval flows)

🔹 Experience with TypeScript in large-scale production React codebases

🔹 Exposure to NFT marketplace or on-chain gaming UI

🌱 Why Join Our Talent Pool?

🔹 Real dApp Engineering — interfaces for real users and real protocols

🔹 International Clients — teams across Europe and North America

🔹 Remote & Flexible — outstaff format, async-friendly

🔹 Blockchain-First Team — we speak the same language

🔹 Fast Matching — when the right project appears, we move quickly

✨ Why This Is a Great Opportunity

🔹 Real-world exposure — every project is different: different chains, different protocols, different challenges

🔹 Outstaff done right — we stay involved, support you throughout the engagement, and match you only where your stack truly fits

🔹 Keep growing — instead of running out of things to do at one company, you move to the next challenge

📬 What Happens After You Apply

🔹 Our team reviews your profile within a few business days

🔹 If there's a good fit, we'll schedule a brief intro call — to learn about your background, stack, and what you're looking for

🔹 After the call, you'll join our talent pool and we'll reach out proactively once a matching project comes up

⚠️ Important

🔹 This is a talent pool position (pipeline)

🔹 No specific project at this moment

🔹 You'll be contacted once a suitable opportunity becomes available

At FuturiX Solutions, we connect skilled blockchain engineers with international Web3 clients — matching you to projects where your expertise matters most 🌐⚙️

We are looking for a Data Engineering Specialist who is passionate about building systems that shape business outcomes. This role will play a key role in designing, building, and optimizing the data platform.

You will drive and manage large-scale data migration and modernization initiatives, and work with cross-functional teams to deliver trusted, high-quality data that drives business intelligence, analytics, and innovation. 

As a Data Engineering Specialist, you will be at the forefront of building scalable pipelines, architecting data solutions, and ensuring the data platforms can support real-time insights and long-term growth. 
 

It is a 6-month contract job.

Responsibilities and Duties: 
• Take ownership of coding and solution design while collaborating with internal and external engineers on design, development, and deployment of data pipelines and solutions. 
• Design and implement end-to-end data migration strategies from legacy systems to modern cloud platforms. 
• Manage data architecture and data modernization initiatives, ensuring alignment with business goals, data governance policies, and performance requirements. 
• Develop and optimize ETL/ELT pipelines using modern tools and frameworks (e.g., Apache Spark, Databricks, Airflow, dbt). 
• Work with stakeholders to gather requirements and translate them into scalable and maintainable data solutions. 
• Ensure data quality, reliability, and integrity through robust testing and monitoring. 
• Drive best practices in DevOps for data – CI/CD. 
• Mentor and provide technical guidance to data engineers.

Qualifications Required: 
• 7+ years of relevant experience in Data Engineering / Analytics domain with at least 3 years in Digital Analytics 
• 7+ years of experience in SQL
• 4+ years in ADF  
• 4+ years in Python 
• Experience with building a data lake over Cloud / Azure, ADF, Synapse, and Databricks – Delta Lake 
• Proven expertise with tools like ADF, Qlik Replicate, FiveTran for data integration and ETL processes. 
• Strong understanding of Python scripting and use of libraries (NumPy, Pandas) 
• Extensive hands-on experience with MS Fabric, including data warehousing, SQL optimization, and cluster management. 
• Strong knowledge of Big Data technologies such as Data Bricks, Event driven data processing using Function Apps/Lambda is preferred • Understanding of Web services (SOAP, XML, UDDI, WSDL) 
• Strong knowledge and experience in event driven architecture using standard message queues (i.e.RabbitMQ, SQS or Kafka) 
• Hands on Experience parsing NOSQL file systems such as JSON, XML, AVRO, Parquet. 
• Proven track record of using Apache Spark Data Bricks. 
• Hands-on experience with Azure Data Factory (ADF), Logic Apps, and Runbooks. 
• Exposure to traditional BI Tools (Tableau, Power BI, Qlik, SSRS, etc.) 
• Experience building web-services is a plus. 

Full-time remote job. 6-month contract.
 

We are looking for a Trainee / Junior Sales Manager aspiring to become a sales professional and ready to grow in Lead Generation and Full-Cycle Sales. You’ll work closely with a seasoned mentor, follow an internal training program, and benefit from established processes and strategies developed by the sales team.

Requirements

🔹Driven to grow in Lead Generation and Full-Cycle Sales
🔹Upper-Intermediate English is a must (writing and speaking)
🔹Advanced planning and critical thinking skills
🔹Superb(!) interpersonal and communication skills
🔹Proactive approach to solving tasks
🔹Result-driven mindset

Will be a helpful

🔹Education or any experience in B2B Sales
🔹General understanding of software development

Responsibilities

🔹Follow the individual training program and gradually grow in one of two directions — Lead Generation or Full-Cycle Sales
🔹Generate leads using various channels (including resources like Upwork and LinkedIn)
🔹Develop relations with potential clients to find how we can help them achieve their goals
🔹Work with team managers to develop the best-selling strategy for every team and domain
🔹Research and employ new channels and strategies as a part of sales department effort
🔹Learn from technology experts, contribute to selling points and proof-of-expertise materials
🔹Work on completing all milestones on your path to becoming an expert in your chosen direction
🔹Break and improve the process when it is necessary and be your best self! ;)

We offer

🔹Individual mentoring, sharing knowledge to polish your skills and support your growth in either Lead Generation or Full-Cycle Sales
🔹Opportunity to work with potential clients from the US, EU, UK, Canadian and Australian markets
🔹Cutting-edge sales workflow and processes focused on continuous improvement and innovation
🔹Open environment and support that facilitates professional freedom and growth
🔹Compensation that scales with your skills and experience

Benefits

We offer several benefits for the team members to improve their quality of life and help with achieving professional development goals.

Professional

🔹Compensation for professional certifications, courses, IT conferences, and events
🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule
🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are also frequent team retreats, leisure activities, and holiday celebrations
🔹Gifts on personal and professional anniversaries and movie nights
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹We compensate some expenses on recreational activities, including various sports, dance lessons, and yoga sessions
🔹Partial reimbursement for medical expenses
🔹You are a part of a team, we help each other when life knocks one of us down 🤠

We are driven to be the best, grow, improve, and innovate. We would welcome a like-minded person to become an invaluable part of our team!

Follow our social media — Instagram, Facebook, Linkedin, YouTube
 

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

Fit4Me is looking for a Head of Payments who will drive revenue growth through payment infrastructure, billing logic, and optimization of the payment experience.

In this role, you will define the payment strategy, lead the development of the billing system, and make decisions that directly impact revenue, retention, and scalable growth across Tier 1–2 markets.
This role is for a leader who combines strategic thinking with a hands-on approach: someone who both defines the direction and drives execution.

 

This role is a great fit if you:

• Want to own the payments domain and drive revenue, not just manage processes.

• Think in terms of growth and understand how payments impact conversion, LTV, and product scalability.

• Can prioritize and cut through noise, making decisions where the balance between approval, cost, and risk delivers the best business outcome.

• Feel comfortable in a player-coach role: shaping strategy while staying hands-on with key initiatives.

Impact Areas

1. Payment Strategy & Revenue Growth
• Define the payment strategy as part of the overall growth approach, driving impact on revenue, LTV, and product scalability.
• Own key payment metrics (payment success rate, renewal rate, recovery rate) and continuously improve them through data-driven solutions.
• Build and optimize billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
• Prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
• Optimize the payment experience in close collaboration with the Product team.
2. Payment Infrastructure & Scaling
• Build and scale the payment infrastructure: multi-PSP setup, routing, orchestration.
• Select and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
• Ensure stable payment processing while scaling traffic and revenue.
3. Cost & Efficiency Management
• Optimize payment processing costs (PSP fees, routing, balancing conversion vs cost).
• Lead negotiations with payment providers and improve partnership terms.
• Own payment margin as part of the product’s unit economics.
4. Risk & Stability Control
• Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
• Build approaches that enable scaling without exceeding risk benchmarks.
5. Team Leadership & Execution
• Lead Payment Operations and develop the team.
• Set priorities and ensure the right balance between strategic initiatives and operational execution.
• Work directly with the CEO, Product, and Marketing teams to drive growth initiatives.


 

What we expect from you

• 4–6+ years in payments / billing / subscription-based products, with direct impact on payment conversion, retention, or revenue.

• Experience working with high-volume payments ($3–5M+ monthly) and understanding how scale affects performance metrics.

• Building end-to-end payment flows: from payment methods (cards, PayPal, Apple Pay, Google Pay) that impact conversion, to subscription billing (recurring payments, retry / dunning logic, renewal flows, and declined payment handling).

• Strong understanding of unit economics (LTV, CAC, margins) and the role of payments within it, combined with the ability to analyze metrics, form hypotheses, and make decisions that impact revenue and scalability.

• Experience working with Tier 1 / Tier 2 markets and localizing payment methods.

• Building and optimizing payment infrastructure: PSPs (Stripe, Adyen, Braintree), routing, integrations, and launching new payment methods.

• Experience leading a payment function or team, building processes, and setting priorities.

• Upper-Intermediate (B2+) English for working with providers, negotiations, and optimizing partnership terms.

What success looks like in this role

• Payment infrastructure runs reliably at scale: high approval rates, controlled risk levels, and no critical revenue loss.

• Payments become a growth driver: increased payment conversion, improved renewal rates, and higher recovery of failed payments.

• A clear and effective payment strategy is in place: defined priorities, a strong balance between cost / conversion / risk, and a roadmap that supports product scaling.

• Payment processing costs are optimized without compromising performance: improved provider terms and efficient routing setup.

• Payment Operations runs as a well-structured system: stable processes, no operational bottlenecks, allowing you to focus on scaling and developing the function.

Hiring process:

Recruiter interview → Technical Interview → Interview with CEO → Reference check →  Job Offer 🚀

 

We are looking for a Customer Care Specialist with experience in payments, fintech, or iGaming environments to support merchants and partners with payment-related inquiries and operational issues.

You will act as the primary point of contact for customers, working closely with the Payments, Risk, and Finance teams to investigate transactions, resolve payment issues, and ensure a smooth customer experience.

Responsibilities

• Provide daily support to merchants and partners via chat, email, Telegram, and other communication channels.
• Investigate payment-related issues, including declined, pending, or failed transactions.
• Analyze transaction statuses across internal payment gateway systems and provider platforms.
• Communicate with payment providers, banks, and partners to resolve transaction-related inquiries.
• Monitor payment performance and identify issues affecting approval rates.
• Assist merchants in understanding payment errors, statuses, and processing flows.
• Act as a liaison between merchants and payment providers to ensure timely issue resolution.
• Escalate complex cases to relevant internal teams when necessary.
• Maintain accurate records of investigations and resolutions.
• Contribute to process improvements and customer satisfaction initiatives.

 Requirements

• Experience in Customer Support, Customer Care, Payment Operations, Merchant Support, or a similar role.
• Background in payments, fintech, iGaming, e-commerce, or online payment processing.
• Understanding of payment transaction flows, card payments, and payment gateways.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English (written and spoken).
• Ability to work with multiple systems and manage several cases simultaneously.
• Attention to detail and a customer-focused mindset.
• Ability to work independently and collaborate with cross-functional teams.

 Nice to Have

• Experience working with payment service providers (PSPs), acquiring banks, or payment gateways.
• Knowledge of fraud prevention, risk management, or chargeback processes.
• Experience using CRM, ticketing, or payment monitoring tools.

• Familiarity with iGaming payment operations.

   

Working Hours

• This role supports North American clients, so candidates should be comfortable working evening hours and collaborating across different time zones: 3:00/4:00 PM – 11:00/12:00 AM Kyiv time 

   

 What We Offer

• Opportunity to work in a fast-growing fintech/iGaming environment.
• International team and dynamic work culture.
• Professional growth and development opportunities.
• Exposure to modern payment technologies and global payment providers.
• Stable long-term cooperation.
• Supportive and collaborative team environment.
• 20 paid vacation days per year.
• 10 paid sick leave days per year.
• Competitive compensation package.
• Remote work opportunity.

Niko Technologies is an e-commerce technology company specializing in the development of modern, scalable websites and online stores for businesses across various industries. Our mission is to help companies grow online by delivering user-friendly, high-performance, and conversion-focused digital solutions.

We invite you to join an IT company that creates and develops e-commerce platforms, custom websites, and digital products using modern technologies and best development practices.

We are currently looking for a motivated, creative, and experienced Project Manager to join our development team and help drive the successful delivery of web and e-commerce projects.

Reasons to join us:

• A globally focused company with the best career prospects;
• Highly professional, interesting and motivating work environment;
• Opportunity to participate in viable projects and improve your skills;
• More chances to step up!
• Flexible work schedule (Mon-Fri);
• Competitive salary and bonuses.

As a Project Manager you:

• Define product vision and strategy;
• Lead the release process and coordinate all activities required to bring the product to market;
• Generate, develop and curate new ideas;
• Define requirements for each feature;
• Manage from concept to design, sample making, testing, forecasting, cost, and promotion;
• Conduct product presentations to customers/investors/partners;
• Seek out new partners, negotiate.

What you will need:

• 1+ years of product management experience in IT;
• Fluent written and spoken English, including technical writing skills (at least Upper-Intermediate);
• Proven experience managing all aspects of successful product development;
• Excellent understanding of the software development life cycle;
• Strong analytical skills;
• Ability to prioritise and make good business decisions.
• Excellent communication and good interpersonal skills;
• Ability to present complex ideas in a simple way.

Take the opportunity: send us your resume and be part of a revolutionary project!

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.
 

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.
 

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements
 

Must-Have:

• 2+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).

Nice-to-Have:

• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.
• Familiarity with performance testing tools.
   

Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.
• Contribute to the continuous improvement of testing processes and overall QA best practices.
  
  Benefits:
• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of all professional studies.
  **Coverage of sick leaves, sports activities, and English language courses.

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Required Skills & Qualifications
 

• Experience: At least 2 years of proven experience in QA / software testing.
• Language Proficiency: Fluent or professional working proficiency in English.
• Core Competencies: Strong attention to detail, analytical mindset, and sharp problem-solving skills.
• Technical Web Debugging: Proficient in using browser developer tools (specifically analyzing console logs and inspecting network traffic).
• AI Tool Integration: Ability to effectively leverage AI tools to optimize testing workflows and productivity.
• API Testing: Solid understanding and hands-on experience with API testing concepts and tools (e.g., Postman).
• Architecture: Good understanding of microservices architecture and how distributed components interact.
• Test Design: Strong knowledge of test design techniques with the ability to apply them to daily testing scenarios.
• Testing Methodologies: Deep understanding of different testing types, levels, and methodologies.
• Coding Basics: Fundamental understanding of JavaScript for reading code, debugging, or basic script comprehension.