Jobs at Djinni

Solead Software is looking for an experienced .NET AI engineer to join our growing team to extend our custom software platform for information management industry with modern AI capabilities.

The primary goal is to make information management services more efficient and reduce manual work by means of introducing AI automation. The existing software platform is built on MS .NET and SQL Server technologies, using Azure services and integrations with multiple third-party systems. Multiple AI assistants and agents should be added into existing architecture via MS Agent Framework and Azure AI Foundry. The first practical tasks will be in building an AI powered PDF invoice parser and creating an AI agent for customer support via email.

Currently, Solead team consists of seven professionals split into three small subteams, and tightly collaborating with team mates in Europe and USA. Agile workflow assumes intense collaboration within the team, regular communication with project stakeholders, daily code commits and weekly releases. The entire software engineering process is based on GitLab environment with AI assistants and very high attention to code quality and documentation.

Join our amazing team and work on a large-scale project utilizing best practices and approaches in software development industry. You’ll meet great people and software professionals who will share with you valuable knowledge and expertise. You’ll be creating real software for real users, and seeing how your products help them in daily work.

This is a full-time position in Lviv, Ukraine. We combine work in our modern and spacious office with work at home.

Technology Stack

• Frontend: React, TypeScript, TanStack Query, Tailwind CSS, ASP.NET MVC, Bootstrap, jQuery, WPF, XAML
• Backend: .NET 10, C# 14, ASP.NET Core Web API, REST, Entity Framework Core, RabbitMQ, JWT Bearer Authentication, SQL Server, Microservices, Docker, Azure Cloud
• Tools: Consul, Swagger, GitLab, CI/CD, Visual Studio, Teams, MS Copilot / GitLab Duo

• AI: MS Agent Framework, Azure AI Foundry, LLM, RAG, MCP

   

Duties and Responsibilities

• Design, implementation and maintenance of various AI automation capabilities for the existing .NET based custom software platform
• Following well-established development process and practices, such as code review and documenting, code testing and merging, etc.
• Participation in Agile/Scrum workflow, iteration planning, team meetings, technical brainstorming, peer reviews, etc.
• Regular communication to other team members and project stakeholders, work progress and status reporting

• Proactive suggestions on how to improve the product, optimize workflow and enhance usability

   

Skills and Qualifications

• B.Sc. or M.Sc. degree in computer science, applied math, or similar
• 7+ years of experience in building commercial software systems
• Strong expertise in modern AI models, techniques, frameworks and engineering practices to build AI solutions and automate business workflows
• Good understanding of different LLMs, RAG and MCP technologies
• Experience in creating AI agents and assistants using MS Agent Framework and Azure AI Foundry
• .NET (Framework/Core) and C# programming skills
• Solid expertise in modern cloud technologies and software integration methods
• Git/GitLab and CI/CD working experience
• Agile/Scrum approach knowledge and practice
• High attention to details, accuracy, analytical and troubleshooting skills
• Smartness, agility and ability for quick ramp-up
• Upper-intermediate or better English communication skills (B2+)

Join our financial team as a Senior Reporting Specialist

The value of this position:

• The opportunity to impact results and be an individual, not just a cog in the machine
• No unnecessary bureaucracy

• Challenging tasks with the opportunity for professional growth

   

What you will do:

• Financial and Management Reporting: Prepare the financial statements for different legal entities in accordance with the appropriate standards of reporting (IFRS, US GAAP etc.) as well as anticipate in the preparation of monthly management reports
• Statutory Compliance: Assist in accurate and timely statutory reporting
• Risk Assessment: Identify, analyze, describe, and address financial and accounting risks on a regular basis
• Financial Policies: Design controls, review and update all existing and required financial policies (regarding accounting, fiscal reporting, procurement and payments, sales, etc.) and ensure their compliance
• Internal Audit: Audit existing accounting documents, improve and automate the document management as well as assist in statutory audits and due diligence
• Finance Processes: Improve and automate finance processes

For successful performance, you will need:

• 3+ years of relevant experience
• Working knowledge of Excel, Google Spreadsheets, QuickBooks/Xero, or similar accounting systems
• Solid knowledge of IFRS/ GAAP, and other local reporting standards
• Working experience with legal entities in different countries
• Skills and experience in financial controlling and internal audit
• Project management skills
• English (business communication, both oral and written) — B1 Level, fluency in Ukrainian
• Open-mindedness with strong learning, analytical skills, and curiosity for new challenges
• Strong communication skills
• A stable internet connection

Will be a plus:

• Relevant experience in international product IT companies
• General knowledge of tax legislation of Ukraine, Cyprus, other EU countries, and the US
• ACCA or similar qualification (membership or in progress) will be a significant advantage

What you will get with us:

• Opportunities for Growth: Reimbursement for professional training expenses.
• Supportive Team Environment: Join a team that values teamwork, collaboration, and mutual support, with no micromanagement.
• Comprehensive Benefits Package: 15 days vacation, 20 days sick leave, public holidays, and additional bonuses.
• Onboarding and Mentorship: Benefit from individual support and mentorship for seamless integration into the team and product understanding.
• Inspiring Work: Become a part of a growing product that inspires
• Well-being Support: Access a robust support program, including partial reimbursement for psychologist services, financial assistance during critical health issues, and engaging internal events.
• Remote Work Flexibility
• Language Development: Take advantage of free corporate English lessons and speaking clubs to improve your language skills.

Recruitment process:

• Quick introduction with the recruiter
• Test task
• Meeting with Top management / CFO
• Final meeting with Group CFO
• Job Offer

UX/UI Designer — Beauty & Aesthetic Medicine

We are looking for a UX/UI Designer to join our team and work on a digital product in the beauty and aesthetic medicine industry.

Our platform helps users navigate aesthetic medicine, discover suitable procedures and treatments, find doctors and clinics, and make informed decisions based on their individual goals.

What you’ll do

• Design modern, intuitive and visually strong web and mobile interfaces
• Create user flows, wireframes, prototypes and high-fidelity UI designs
• Design experiences for patient journeys: discovering treatments, selecting doctors/clinics, consultations and bookings
• Work on beauty-oriented interfaces where visual quality, trust and usability are equally important
• Build and maintain reusable components and contribute to our design system
• Collaborate closely with developers and product stakeholders
• Improve existing UX based on product requirements and user behavior
• Prepare clear designs and specifications for development handoff

What we’re looking for

• Strong experience in UX/UI and product design
• Excellent knowledge of Figma
• A strong portfolio demonstrating real product work
• Good understanding of responsive design, UX patterns, typography, grids and component-based design
• Ability to translate business requirements into clear and intuitive user experiences
• Experience working directly with developers and understanding technical constraints

Important

We are particularly interested in designers who have previous experience with products related to:

• Beauty / BeautyTech
• Aesthetic medicine / cosmetic procedures
• Plastic surgery
• Dermatology / cosmetology
• Healthcare / MedTech
• Beauty marketplaces or booking platforms
• Premium beauty, skincare or wellness products

Experience specifically in beauty or aesthetic medicine is a significant advantage.

What we value

We are looking for someone who understands that a beauty product should not only look beautiful. It must create trust, clarity and confidence, especially when users are making decisions related to their appearance and medical procedures.

You should be comfortable balancing a premium visual style with practical product UX.

When applying

Please send us:

• Your portfolio / Figma / Behance / Dribbble
• A short description of your relevant experience
• Examples of projects related to beauty, aesthetic medicine, healthcare or similar industries
• Your availability and expected compensation

If you have worked specifically on an aesthetic medicine, beauty clinic, cosmetic treatment, doctor marketplace or BeautyTech product, please highlight it in your application.

We are looking for an experienced Information Security GRC Manager to lead and develop our Information Security Governance, Risk & Compliance function.

This is a hands-on leadership role with the opportunity to shape the GRC operating model, roadmap, team, and core processes in a growing international FinTech environment.

You will work directly with the CISO and collaborate closely with Security, Legal, Risk, Procurement, IT, Engineering, Product, Platform, HR, and business teams.

The role combines security governance, cyber risk, regulatory assurance, third-party risk, policy management, and security awareness, with a strong focus on building practical controls and processes that support business growth.
 

Responsibilities

• Own and develop the Information Security GRC strategy, roadmap, operating model, and governance cadence
• Lead security governance, regulatory assurance, cyber risk, third-party security risk, policy lifecycle, and security-awareness oversight
• Establish clear ownership for security controls, risks, exceptions, evidence, and remediation actions
• Coordinate SOC 2, DORA/CySEC-related assurance, internal and external audits, and regulatory requests
• Maintain cyber-risk and exception registers and ensure material risks are treated, accepted, or escalated
• Lead security aspects of ICT supplier tiering, due diligence, reassessment, and high-risk supplier decisions
• Develop practical security policies, standards, controls, and guidance
• Ensure audit and assurance evidence is reliable, traceable, and reusable
• Track control gaps, findings, and remediation commitments and escalate material risks
• Partner with Security, IT, Engineering, Product, Platform, Legal, and business teams on control design and risk-based decisions
• Prepare concise GRC and risk reporting for the CISO and executive stakeholders
• Build, develop, and manage the GRC team, including responsibilities, goals, and performance expectations
• Improve GRC efficiency through automation, reusable evidence, better data quality, and responsible AI-assisted workflows
   

Requirements

• Strong practical experience in Information Security GRC, cyber/technology risk, security compliance, or assurance
• Hands-on experience with recognized frameworks such as SOC 2, ISO 27001, DORA, PCI DSS, NIST CSF, COBIT, or similar
• Experience establishing or operating security controls, risk registers, exception processes, and assurance programs
• Strong understanding of control design, operating effectiveness, evidence quality, findings, and remediation
• Experience coordinating internal or external audits and regulatory or assurance activities
• Practical experience with cyber risk assessment, risk treatment, risk acceptance, and escalation
• Understanding of third-party and ICT supplier security risk
• Ability to translate regulatory and security requirements into practical controls and processes
• Strong stakeholder management skills and ability to work effectively with technical, business, and executive audiences
• Sufficient technical understanding of cloud, infrastructure, identity, IT operations, and product development to work effectively with technical teams
• Experience leading a team, function, program, or complex cross-functional initiatives
• Strong ownership, prioritization, and decision-making skills
   

We Offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to company policy
• Medical budget
• Remote work opportunity
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, etc.)

We are looking for a Senior AI-Native Full-Stack Developer to join remote team and work on a long-term project for a client in the real estate industry.

Remote | Full-time | Long-term engagement | Start ASAP | Preferred candidate location: EU

Client: Real Estate Domain

We are building an AI-native delivery team that ships working software in days, not quarters. You will combine strong full-stack engineering and architecture skills with an AI-first development workflow, using tools such as Claude Code, Cursor, Replit, v0, Lovable, Bolt, or similar.

What You'll Do

Build and deploy end-to-end applications across frontend, backend, databases, APIs, and cloud infrastructure.

Architect applications and make pragmatic technical decisions.

Lead development patterns, coding standards, and best practices.

Own projects end-to-end, from A to Z.

Conduct code reviews and provide technical guidance.

Build AI-powered features such as AI search, document processing, summarization, workflow automation, and agentic experiences.

Use AI for coding, debugging, testing, refactoring, and documentation.

Ensure security, data protection, authentication/authorization, secure API design, and safe handling of AI-generated code and data.

Balance speed of prototyping with code quality, security, maintainability, and production readiness.

Work closely with the integration engineering team when solutions move toward production.

Requirements

5+ years of software development experience.

5+ years of application architecture experience.

5+ years establishing coding patterns and engineering practices.

5+ years conducting code reviews.

5+ years leading projects end-to-end.

• Strong experience with modern web technologies: React/Vue, Node.js/Python, databases, APIs, and cloud platforms.
• Experience with platforms such as Vercel, Railway, Supabase, or similar.
• Strong understanding of application security and secure development practices.
• Daily experience with AI coding assistants such as Claude Code, Cursor, or similar.

Required: Portfolio of AI-built products shipped within the last 90 days.

Strong ability to distinguish between prototype-quality and production-ready solutions.

Nice to Have

PropTech, real estate, or operations-focused product experience.

Experience taking AI-assisted prototypes into production.

Experience with LLMs, RAG, AI agents, or automation workflows.

German language skills.

Design Key Studio is AI-native software development agency working with startups and businesses primarily in the US market. We build SaaS products, websites, and mobile apps, and help clients integrate AI into their workflows and products, on fixed-price engagements. As we grow, we're looking for a driven, hands-on Business Development Manager to build our client acquisition and partnerships function from the ground up.
We're hiring a Business Development Manager who will own new client acquisition, partnership development, and opportunity generation full-time. This is a foundational hire — we don't yet have a sales or marketing team, so you'll start hands-on, doing the outreach, prospecting, and early-stage deal work yourself. As this function grows and results come in, this role has the potential to evolve into a Head of Revenue / CRO position, owning a full sales, partnerships, and revenue team.

What You'll Do

• Own the full new-business cycle: prospecting, outreach, qualification, and moving opportunities through the pipeline
• Build and run outbound strategies to reach startup founders and companies in the US market
• Identify, develop, and manage partnership opportunities (referral partners, agencies, complementary service providers, etc.)
• Set up the tools, channels, and processes for consistent lead generation
• Collaborate closely with the CEO on client calls and deal closing

• Track pipeline, opportunities, and conversion metrics, and report on progress

   

What We're Looking For

• Proven experience in business development / sales, ideally within IT outsourcing or software development services
• Experience targeting or working with the US market
• Strong English — you'll be reaching out to and corresponding with US-based prospects
• A self-starter mindset — comfortable building something from zero with high ownership and little existing infrastructure
• A strong sense of ownership — comfortable making decisions and moving things forward independently, without needing close oversight
• Understanding of how web/app development outsourcing services are sold
• Comfort with outbound tools

Nice to Have

• Existing network or connections within the US startup ecosystem
• Experience building a sales/BD function or process from scratch

What We Offer

• Competitive salary with regular reviews
• Support for individual entrepreneurs with accounting assistance
• Fully remote work
• A clear path for professional development and growth
• A friendly team environment and engaging team-building activities (online and offline)

Job Title: 
Senior Windows Software Engineer (C# / .NET)
 

About the Role & Product: 
Adaptiq is looking for a Senior Windows Engineer to join an international product team developing a mature commercial enterprise platform. You will work on a substantial codebase, driving features from investigation through implementation to production support, while optimizing system performance and modernizing core components.
 

Key Responsibilities:

• Develop and maintain Windows-based software primarily using C#/.NET.
• Investigate complex issues, debug, and optimize software performance across a mature codebase.
• Work with legacy components, including C++ code when necessary.
• Take end-to-end technical ownership of feature delivery and problem resolution.
• Use AI-assisted development tools (Copilot, Cursor, etc.) in your daily engineering workflow.
   

Required Skills:

• 6+ years of professional software engineering experience with strong expertise in C#/.NET.
• Proven track record in developing and maintaining Windows-based desktop/system software.
• Strong debugging, performance profiling, and problem-solving skills in complex codebases.
• Readiness to read, debug, and modify existing C++ code.
• Practical experience with modern AI coding tools.
• Upper-Intermediate English level (or higher) with strong communication skills.
   

Nice to Have:

• Experience developing endpoint agents, background services (Windows Services), or long-running software.
• Hands-on C++ development experience.
• Background in virtualized desktop environments (VDI).
   

We Offer:

• 100% Fully Remote work model + hardware/coworking support.
• 20 business days of paid vacation + national holidays.
• Full legal and B2B accounting support in Poland.

Job Title:

Senior Windows Engineer
 

About the Role: 
Join an international product team working on a mature, large-scale enterprise platform. You will take full ownership of feature development, performance optimization, and gradual code modernization.
 

Key Responsibilities:

• Develop and optimize Windows software using C# / .NET.
• Debug, profile, and fix performance issues in a large codebase.
• Work with existing C++ components when required.
• Use AI coding tools daily (Cursor, Copilot, etc.).
   

Requirements:

• 6+ years of commercial experience in C# / .NET.
• Strong background in Windows software/services development.
• Hands-on debugging & performance profiling skills.
• Ability to read/modify C++ code.
• B2+ English.
   

Nice to Have:

• Experience with endpoint agents, Windows Services, or VDI.
   

We Offer:

• Fully remote work model + powerful workstation.
• 20 paid vacation days + holidays.
• B2B accounting support in Poland.

We are looking for a strong Team Lead of Affiliates to join an international company operating in the Nutra vertical across European and Latin American markets.

What you’ll do

• Build, develop and manage an Affiliate team of 3–4 people
• Hire, onboard, motivate and mentor Affiliate Managers
• Develop and grow relationships with international webmasters and partners
• Scale traffic volumes and expand the partner network
• Support Affiliate Managers with launches and day-to-day challenges
• Monitor traffic performance, analyze data and optimize key metrics
• Resolve partner-related issues and maintain a high level of service
• Attend industry conferences and develop new partnerships

What we’re looking for

• 1–2+ years of experience in Nutra
• 2+ years as a Team Lead of Affiliates or comparable management experience
• Proven experience working with international markets and foreign partners
• Experience managing a team of 3+ people
• Strong expertise in working with webmasters and traffic sources
• Solid knowledge of Facebook and SEO traffic
• Strong analytical skills and a data-driven approach
• Experience with European teams/webmasters is highly preferred
• Experience with Asia, LATAM, the US or UAE is a plus
• English — B2+
• Ukrainian and Russian — C1+
• Willingness to travel to industry conferences

What we offer

• Fully remote position
• Monday–Friday, start between 09:00 and 10:00 Kyiv time
• 9-hour working day (8 working hours + 1-hour break)
• KPI linked to the team's traffic performance
• 28 paid calendar days of vacation per year
• Paid sick leave
• 5 additional days off per year
• Corporate English lessons
• Gym compensation

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re looking for a Support Agent to become one of the key points of contact for our players - helping them quickly resolve issues, and making sure every interaction feels professional, clear, and human. This role is a great fit for someone who is empathetic, attentive to detail and comfortable working in a fast-paced environment where every day can bring a different challenge.
 

Must-Have Skills & Experience:

• Minimum 0.6 year of experience in a similar Customer Support role.
• English B2-C1 - excellent written English, and strong grammar. Able to provide clear concise, professional and empathetic responses.
• Multitasking - ability to handle multiple customer conversations simultaneously while maintaining response quality and accuracy.
• Problem-solving skills - able to identify the customer's issue, investigate it using available tools and provide an appropriate resolution or escalation.
• CRM/Helpdesk experience - experience with Livechat, Zendesk, Intercom, Freshdesk, Salesforce, or similar platforms.
• Shift work availability - willingness to work rotating shifts, including evenings, nights, weekends, and public holidays if required.
• QA & KPI experience - familiarity with quality assurance processes and support KPIs such as CSAT, FRT, AHT, SLA, and resolution rate.
• High attention to detail - especially when handling customer accounts, payments, verification, and sensitive information.

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 10:00-22:00.
  
  Will be a plus:
• iGaming experience - previous experience in IGaming, sportsbook, or gaming support.
• Experience with Tier-1 customers - particularly Canada, Australia, New Zealand, Germany, or other Western European markets.
• Additional languages - German, French, Spanish, Italian, Dutch, Swedish, Norwegian, Danish, or other European languages at B2–C1+ level.
• VIP customer support - experience working with high-value or VIP customers is a strong advantage.
   

Expected Duties / Tasks:

• Handle customer inquiries via Live Chat and Email, providing professional, friendly, and efficient support.
• Provide accurate information regarding accounts, deposits, withdrawals, bonuses, promotions, games, and product functionality.
• Troubleshoot customer issues, review account and transaction history, and identify root causes.
• Assist with KYC, verification, payments, account access, and technical issues in line with company procedures.
• Handle complaints and sensitive cases, escalating complex issues and potential fraud, payment, security, or responsible gambling concerns to the relevant teams.
• Maintain accurate CRM/ticket records and ensure customer data is handled securely and confidentially.
• Meet established SLA and support KPIs, including response time, resolution time, productivity, and quality.
• Stay up to date with product changes, promotions, payment methods, and internal policies, while sharing recurring customer issues and feedback with Team Leads and relevant departments.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will work closely with the Team Lead Customer Care and play a key role in improving the customer experience and shaping the future of our Support function.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. The team is looking for a Product Manager to build and grow our gamification direction, combining product strategy, user insights and experimentation to drive measurable business impact.
 

Requirements:

• 2+ years of experience as a Product Manager [(Gamification/Bonus Oriented]/ Retention Product Manager;
• Proven experience working with iGaming products on SoftSwiss or similar iGaming platforms;
• Experience working with Tier-1 markets;
• Hands-on experience with gamification mechanics in iGaming;
• Strong UX understanding and data-driven approach to product management;
• Solid grasp of product & business metrics and how they interrelate (retention, bonus ratio, Reg2Dep, FD2SD, etc.);
• Skilled at spotting growth opportunities and improvement areas within a feature;
• Experience formulating hypotheses, defining success metrics, and evaluating results;
• Strong ownership - driving a feature from development through launch and ongoing optimization;

Desired / Preferred Skills:

• Experience with Customer.io, Smartico, Plug2Win is a strong advantage, but not required;

Expected Duties / Responsibilities:

• Own the gamification feature end-to-end from current development through launch, operation, and ongoing iteration;
• Analyze existing bonus strategy across departments and design a new approach aligned with core KPIs (bonus ratio, retention, Reg2Dep, FD2SD, etc.);
• Define and track product and business metrics, and clarify how gamification functionality drives business outcomes;
• Spot growth opportunities, set measurable improvement goals, and build a roadmap to reach them;
• Analyze user behavior and performance data to find optimization opportunities;
• Generate, prioritize, and test product hypotheses, measuring their impact;
• Collaborate with Design, Development, Analytics, and other stakeholders to ship and refine improvements;
• Use data and user insights to guide product decisions and deliver measurable business impact;
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to build and scale a new product direction: you will take ownership of gamification strategy, from defining the roadmap and launching new mechanics to testing ideas and measuring their impact.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Account Manager- Sales & Customer Success

Ender Turing | AI / B2B SaaS | Remote in Europe

About Ender Turing

Ender Turing is a product-focused AI startup building conversation intelligence solutions used by international companies in real production environments.

We’re a small team of 12+ people across engineering, product and customer-facing roles, building an AI platform that processes millions of customer conversations across voice and chat.

Our technology helps companies turn conversations into actionable insights through speech-to-text, sentiment analysis, summaries and real-time analytics.

We work with international companies including UNIQA Insurance Group, OTP Bank, NovaPay, Fozzy Group, and  Dobrobut Hospitals, with customers across Europe, the US and Latin America.

Small team. Global customers. Real production systems.

We’re looking for an Account Manager - Sales & Customer Success to own the client journey from the first qualified lead to a long-term partnership.

This is a hands-on role at the intersection of Sales, Account Management and Customer Success. You’ll have a direct impact on customer success, account growth and revenue, with the freedom to shape how we work with clients. You’ll work with international B2B clients, senior decision-makers and operational teams, combining commercial thinking, relationship building and problem-solving.

What You’ll Do

Own the Full Client Journey

• Take ownership of qualified leads and move them through discovery, presentations and negotiations toward pilot launch and contract signing.
• Build strong relationships with decision-makers and operational stakeholders.
• Own the client relationship from pilot and implementation through adoption, expansion and renewal.

Drive Customer Success

• Understand the client’s business, goals, pain points and KPIs and translate them into clear priorities.
• Define and track pilot objectives, success criteria and business outcomes.
• Coordinate internal teams and keep projects moving.
• Identify risks, blockers and low adoption early and proactively solve them.
• Help client teams understand the value of Speech Analytics and turn product usage into real business results.

Drive Growth

• Lead post-pilot conversations and turn successful pilots into long-term contracts.
• Present results and build the business case for continued cooperation.
• Identify new use cases and opportunities for upsell, cross-sell and account expansion.
• Drive renewals and build long-term client partnerships.

Be Hands-On

• Learn the product quickly and work confidently with dashboards, data and product functionality.
• Investigate problems independently and involve the right people when needed.
• Work closely with Business Analysts, Project Managers and other internal teams.
• Prepare and present business updates, results and recommendations to clients.

You’ll work closely with Business Analysts, Project Managers and other internal teams — you won’t be expected to deliver everything yourself. Your role is to own the client relationship, coordinate the right people and make sure things move forward.

What We’re Looking For

• 3+ years of experience in Account Management, Customer Success, Consultative Sales, Business Development, Consulting or a similar B2B role.
• Experience working with B2B or enterprise clients.
• Strong commercial mindset and understanding of sales, retention and account growth.
• Experience with complex or consultative sales is a strong advantage.
• Strong communication and stakeholder-management skills.
• Analytical, proactive and comfortable solving problems independently.
• Ability to quickly understand complex products, business processes and client needs.

• Comfortable working across both strategic conversations and operational details.

   

Languages

• English & Ukrainian - bilingual.
• Experience working in an international environment is a strong advantage.
• We are looking specifically for a candidate who is bilingual in English and Ukrainian and can communicate professionally at a near-native/native level in both languages.
• The candidate should be able to confidently conduct business conversations, presentations, negotiations and client meetings in English, as well as communicate fluently in Ukrainian.
• This is a mandatory requirement, not an advantage.

Why This Role

This is not a pure Account Management role.

You will not simply receive a client request and pass it to another team.

You’ll own the relationship from the first qualified lead through discovery and pilot to adoption, expansion and renewal.

You will be expected to understand:

What does the client want to achieve?
Why did they buy the product?
Is their team actually using it?
Are they seeing the value?
What is blocking them?
What should we do next?
And how can we turn the current project into a long-term commercial relationship?

You will own the journey:

Lead → Discovery → Sales → Pilot → Implementation → Adoption → Post-Pilot Sale → Expansion / Upsell → Renewal

You are responsible for creating value for the client, making sure the client recognizes that value, and turning that value into a long-term commercial relationship.

How Success Looks

• Clients understand and realize the value of the product.
• Successful pilots convert into long-term partnerships.
• Accounts grow through expansion and new use cases.
• Risks and adoption issues are identified and addressed early.
• Client relationships develop into long-term commercial partnerships.

What We Offer

• Competitive compensation: $2,000–3,000/month, depending on experience and expertise.
• Performance-based bonus.
• Fully remote work.
• Work on a real AI product used by international enterprise customers.
• Direct collaboration with Product, Engineering and AI teams.
• Direct exposure to founders and key decision-makers.
• Opportunity to influence product development through customer feedback.
• Opportunity to grow beyond traditional Account Management across Sales, Customer Success and commercial strategy.
• Professional development and mentoring.
• Small, fast-moving startup where your ideas can have a real impact.

This is a B2B role. You’ll need to have or be willing to register a sole proprietorship (FOP) or company.

Application Process

To move forward, please:

1. Send your CV in English.

2. Answer the following question:

Tell us about a situation where you had to convince a client’s team to adopt a product or solution that had already been purchased by the decision-maker. What was the challenge, what did you do, and what was the outcome?

3. One more question:

Tell us about a situation where you had to solve a client or business problem without a clear process to follow. What did you do, and what was the outcome?

We value ownership, curiosity, business thinking, and people who enjoy solving real customer problems.

Interview duration: approximately 30-45 minutes.

Affiliate Team Lead (Africa, Asia, CIS)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or similar tools), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

We are looking for an experienced Product Analyst with a strong iGaming background to analyze product performance, player behavior, acquisition quality, and key business metrics.

The role requires a strong understanding of both product analytics and affiliate traffic economics within Casino and/or Sportsbook.
 

Responsibilities

• Analyze key iGaming metrics: GGR, NGR, LTV, ARPU, Retention, Churn, Conversion, ROI, Payback
• Analyze player behavior, cohorts, segmentation and lifecycle
• Identify bottlenecks and growth opportunities across the registration → deposit → active player funnel
• Conduct deep-dive product analysis and turn data into actionable business recommendations
• Design, evaluate and interpret A/B tests
• Analyze the impact of product changes, bonuses, promotions and new features
• Build and maintain dashboards and automated reporting
• Analyze affiliate traffic performance by partner, source, GEO and acquisition model
• Evaluate traffic quality based on FTD, Deposits, GGR/NGR, LTV, Retention, ROI and Payback
• Analyze CPA, RevShare and Hybrid acquisition models and partner performance
• Identify high- and low-performing traffic sources and opportunities for optimization and scaling
• Work closely with Product, Affiliate, CRM and Marketing teams

Requirements

• 3+ years of experience in Product / Data Analytics
• Hands-on iGaming / Gambling experience is mandatory
• Strong understanding of Casino and/or Sportsbook products and player behavior
• Strong knowledge of SQL
• Experience with Power BI, Tableau, Looker or similar BI tools
• Strong experience with cohort, funnel, retention and LTV analysis
• Practical experience with A/B testing
• Understanding of iGaming affiliate marketing and traffic economics
• Experience analyzing affiliate traffic and partner performance
• Understanding of CPA, RevShare, Hybrid, CAC, ROI and Payback
• Python for data analysis is a strong advantage
• Ability to translate data into clear conclusions and business recommendations

We Offer

• Competitive salary.
• Fully remote position.
• Flexible working hours.
• Opportunity to work with an international iGaming company operating across multiple markets.
• Professional growth in a fast-paced environment.

Candidates without previous iGaming / Gambling experience will not be considered

About Zoral

Zoral is an IT product and professional services company serving banks, insurers, wealth managers and fintechs. Alongside its flagship product, Zoral fOS (Financial Operating System), Zoral delivers data, analytics and AI programmes for regulated financial-services firms in Europe, the UK, the US and Asia.

About the role

We are looking for a Data Architect / Senior Data Engineer to define the target architecture and actively design, develop and deliver enterprise data platforms on Azure Databricks for regulated financial-services clients. Typical platforms integrate tens of source systems and millions of customer and policy records, support several hundred regulatory, management and operational reports, and are delivered by growing multidisciplinary teams of data engineers, architects, analysts and client specialists.

This is a hands-on architecture and engineering role within a collaborative delivery team. You will assess the client’s existing data landscape, help refine the target architecture, establish modelling and engineering standards, and act as a senior technical authority throughout delivery. You will work closely with other architects and engineers, providing direction, reviewing designs and supporting implementation rather than operating as a standalone architect.

At the same time, you will remain close to the engineering work: developing transformation logic and data models, profiling and cleansing data, implementing data-quality controls, and contributing to production engineering where your experience has the greatest impact. The successful candidate should be comfortable moving between architecture, technical leadership and hands-on implementation while enabling the wider team to deliver effectively.

Responsibilities

• Assess existing data lakes, warehouses, pipelines, models, jobs, notebooks and tooling; work with client architects and the wider delivery team to confirm or refine the target architecture and document decisions, options, trade-offs and rationale.
• Design the layered data architecture (landing, bronze, silver and gold) and guide its implementation across the engineering team, covering ingestion, standardisation, transformation, integration, conformance, data products and reporting marts.
• Develop and review production-grade data transformations using SQL and Python/PySpark, including reusable and metadata-driven pipelines that are idempotent, re-runnable, testable and observable.
• Define data-modelling standards and contribute to the development of integrated and consumption-layer models, including Data Vault 2.0, Kimball dimensional models, slowly changing dimensions, historical and as-at reporting, and model-generation approaches.
• Define the data-quality and data-cleansing approach together with the engineering team: establish profiling and baseline measures; define rule catalogues, quality gates and scorecards; design quarantine, remediation, reconciliation, audit, balance and control processes; and ensure these are implemented consistently.
• Guide and contribute to data cleansing, standardisation, de-duplication, customer matching and entity-resolution approaches, including match rules, survivorship and persistent identifiers.
• Design how the new platform is separated from and coexists with legacy platforms, including catalogue and environment layout, access boundaries, dependencies, migration, reconciliation and decommissioning.
• Define practical standards for layering, naming, ownership, classification, lineage, security, masking, resilience and retention, and work with engineers to ensure these standards are applied consistently in delivery.
• Evaluate tools for ingestion, transformation, orchestration, data quality, catalogue, lineage, master data and reporting, working with other technical stakeholders to present recommendations and trade-offs.
• Review engineering designs and code, contribute directly to complex or critical implementation areas, troubleshoot difficult data and pipeline issues, and support automated testing and CI/CD practices.
• Provide technical leadership to engineers and client staff through design reviews, pairing, mentoring and collaborative problem solving.
• Produce architecture documents, decision records, technical standards, runbooks and handover material in collaboration with the wider project team.

Requirements

• 8+ years in data architecture and/or senior data engineering, with substantial hands-on delivery responsibility, including at least three years designing and engineering Databricks platforms in production.
• Demonstrated ability to operate as both an architect and a senior engineer within a delivery team: define target-state designs and standards, guide other engineers, and implement or materially contribute to pipelines, transformations and data models.
• Experience providing technical leadership within multidisciplinary data teams, including design reviews, mentoring, engineering standards and collaborative delivery.
• Expert SQL and strong Python/PySpark skills, with experience developing, testing, optimising and supporting production data transformations.
• Hands-on knowledge of Azure Databricks, including Unity Catalog governance (grants, row filters, column masks, tags and lineage), Delta Lake, Lakeflow Declarative Pipelines, Lakeflow Jobs and Lakeflow Connect.
• Proven experience designing and developing layered lakehouse or data-warehouse architectures using Data Vault 2.0 and Kimball dimensional modelling, including slowly changing history and as-at data.
• Experience defining and implementing data-quality and cleansing strategies, including profiling, rule design, quality gates, monitoring, scorecards, quarantine, remediation and reconciliation controls.
• Experience with master data management, customer matching, de-duplication or entity resolution.
• Experience migrating data, pipelines and models from legacy warehouses or lakes, including coexistence, reconciliation, parallel running and decommissioning.
• Practical experience with Git, code review, automated testing, CI/CD and production support for data pipelines.
• Ability to write clear architecture and engineering documentation and present technical decisions to senior stakeholders.
• Excellent written and spoken English; willingness to work on site at client premises, including in the UK, for periods of several weeks.