Jobs at Djinni

About the project

Israeli agrotech product company is scaling rapidly from 60k to 250k+ users and looking for experienced backend engineers to improve infrastructure scalability and system reliability.

The team is currently focused on scalability challenges, backend optimization, and future AI-ready data collection.

Open Roles

• 1x Team Lead
• 2x Senior Backend Developers

Tech Stack

• Java
• Cassandra
• MySQL → Aurora
• Elasticsearch / OpenSearch

Requirements

• Strong commercial experience with Java backend development
• Experience designing scalable distributed systems
• Experience with high-load infrastructure
• Strong database expertise:
  • Cassandra
  • MySQL/Aurora
• Experience with Elasticsearch/OpenSearch
• Understanding of scalability and performance optimization
• English — B2+

Will be a plus

• Experience with messaging systems
• Experience with WhatsApp/Facebook APIs
• AI/analytics-oriented data architecture experience

Responsibilities

• Improve backend scalability and reliability
• Optimize infrastructure for rapid user growth
• Design scalable backend services
• Work on messaging and communication systems
• Build systems for future AI data analysis
• Collaborate with cross-functional engineering teams

Full-time • Remote • EU • Long-term

About the project

We are looking for a Flexcube System Analyst to join a Core Banking team working with Oracle FLEXCUBE (FCUBS).

This is a techno-functional role combining banking domain expertise with hands-on platform knowledge.

Requirements

• Strong understanding of core banking operations
• Hands-on experience with Oracle FLEXCUBE (FCUBS)
• Knowledge of:
  • accounting entries
  • fees & interest calculations
  • regulatory reporting
  • account lifecycle
• Understanding of FLEXCUBE architecture
• Basic technical skills:
  • SQL
  • SOAP/REST
  • XML
  • UNIX/Linux logs
• Experience in production/support environments
• Strong analytical and communication skills
• English — Upper-Intermediate+

Nice to have

• ISO 20022
• SWIFT MT/MX
• FLEXCUBE certifications

Responsibilities

• Support and enhance Oracle FLEXCUBE platform
• Participate in banking transformation initiatives
• Reduce technical debt
• Support integrations and interfaces
• Analyze system data and documentation
• Collaborate with technical and business teams

About the project

We are looking for a Senior DevSecOps Engineer to support modernization of deployment and delivery infrastructure.

There are two focus areas:

• Kubernetes / k3s migration
• Secure CI/CD pipeline architecture

The role is highly hands-on and requires strong practical DevSecOps expertise.

Requirements

• 6+ years of experience in DevSecOps / Platform Engineering
• Strong hands-on experience with:
  • Docker
  • Kubernetes
  • k3s
• Experience migrating workloads from Docker Compose to Kubernetes
• Strong experience with:
  • Azure DevOps
  • GitLab CI/CD or Jenkins
• Experience implementing:
  • SAST
  • dependency scanning
  • container scanning
  • secrets management
  • image signing
  • release gates
• Linux administration and scripting skills
• Experience with Git workflows and Agile/Scrum
• Strong troubleshooting and communication skills
• English — Upper-Intermediate+

Responsibilities

• Migrate applications from Docker Compose to Kubernetes/k3s
• Build secure CI/CD pipelines
• Improve deployment automation and release reliability
• Implement DevSecOps security controls
• Troubleshoot CI/CD and Kubernetes environments
• Collaborate with engineering and security teams
• Document solutions and best practices

We offer

• Long-term cooperation
• Fully remote work
• International environment
• High-impact infrastructure projects

Important

We consider only candidates whose recent primary experience is DevSecOps.

About the project

We’re looking for a Senior Azure Data Engineer / Tech Lead to join a long-term Data Warehouse transformation project in the insurance & finance domain.

You’ll work on enterprise-scale DWH architecture, large-volume data processing, and modern Azure-based pipelines. The role combines hands-on engineering with technical leadership responsibilities.

Requirements

• 5+ years of experience in Data Engineering
• 2+ years of hands-on experience with Azure ecosystem
• Strong SQL expertise (complex queries, optimization, procedures, functions)
• Deep experience with:
  • Azure Synapse Analytics
  • PySpark
  • Python
  • Azure SQL Managed Instance
  • ADLS Gen2
• Strong knowledge of DWH architecture and data modeling
• Experience with Kimball/Inmon methodologies
• Understanding of SCD and historical data management
• Experience designing fact/dimension tables and Gold Layer aggregations
• Strong understanding of ETL/ELT pipelines
• Experience in financial or insurance projects
• Experience with technical leadership:
  • code reviews
  • architecture decisions
  • delivery planning
• English — Upper-Intermediate (B2+) or higher

Will be a plus

• Experience with Scrum delivery environments
• Experience decomposing business requirements into technical tasks
• Azure certifications

Responsibilities

• Design and improve enterprise DWH architecture
• Build scalable ETL/ELT pipelines in Azure
• Develop data processing solutions with PySpark & Python
• Optimize SQL performance and data workflows
• Lead technical decisions and code quality processes
• Collaborate with engineering and business stakeholders
• Support data reconciliation and month-end financial processes

We offer

• Long-term project
• Modern Azure stack
• International team
• Full remote
• Stable B2B cooperation

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Responsibilities

• Test website functionality to ensure everything works as expected.
• Write and execute test cases, and document any bugs with clear details.
• Work with developers to explain issues and verify fixes.
• Understand the system’s business logic and how it should work.
• Stay on top of updates.

Requirements

• Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal English communication skills.
  • Ability to work under pressure and multitask.
     

What We Value

• A quick learner who enjoys understanding how systems work.
• Someone who can explain technical issues clearly to both customers and developers.
• A proactive individual with a strong work ethic.
   

Nice to Have

• Experience working on fintech projects.

We are a fast-growing company operating in the field of Affiliate Marketing.
Currently, we are looking for an experienced Business Development Manager  ( FB )  in the IGaming niche with an existing base of direct advertisers and brokers.

What We Value:

• Experience: At least 6 months as a Business Development Manager in traffic sales for a media buying team, product, or affiliate program in the Gambling industry.
• Industry Knowledge: Strong understanding of the Gambling vertical specifics.
• Personal Network: An active database of advertisers/brokers is mandatory.
• Communication Skills: Excellent ability to interact with advertisers and partners.
• Analytical Skills: Understanding of key performance metrics and ability to analyze them.
• Language: Fluent English is required.
• Personal Traits: Proactivity, results-oriented mindset, and ability to handle complex tasks quickly.
  
  Your Responsibilities:
•  
• Partner Acquisition: Search for, attract, and support new partners for traffic sales.
• Relationship Building: Establish and maintain long-term relationships with affiliate networks and brokers.
• Partner Management: Support and develop existing partnerships.
• Presentations: Present our team, conditions, and the benefits of working with us.
• Analysis: Research partner activities and analyze traffic.
• Payments Control: Monitor payments from partners.
• Reporting: Maintain regular reports on performance.
  What We Offer:
• Stability: Work in a stable, growing company that thrives under any circumstances.
• Competitive Motivation: Opportunity to monetize your efforts through a competitive salary + %.
• Payments: Timely salary payments in crypto.
• Work Schedule: Flexible working hours.
• Work Format: Remote 
• Growth Opportunities: Professional growth and freedom to make decisions.
• Team Environment: Friendly and supportive team to help you get started and grow further.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Project Manager Tech to join our team!

Responsibilities:

• Asset & Infrastructure Management: Provide teams with operational accounts (social networks/messengers), manage phone numbers (SMS activators), and ensure timely replacements.
• Technical Administration: Department-level management of anti-detect browsers (licenses, profiles, proxies) and ManyChat platform logic.
• Support & Onboarding: Technical support for the moderation team, including account farming, specialist onboarding, and creating troubleshooting instructions for blocks/verifications.
• Bot Coordination: Act as a single point of contact for the development team to escalate and resolve issues with service Telegram bots (posting, contests, chats).
• Security & Audits: Perform regular audits of service permissions (RBAC) and monitor software efficiency to optimize costs and prevent data leaks.

Requirements:

• Expert level in workflow setup and linking tasks between teams.
• Deep understanding of anti-detect browsers, proxy servers, and mechanisms for circumventing blocks.
• Proficiency with Telegram API, including experience setting up bots via constructors or creating technical specifications (TS) for developers.
• Hands-on experience with ManyChat (logic setup, linking assets, and payment management).
• Experience managing large pools of accounts and SIM cards (both virtual and physical).

Will be plus

• Experience with Jira transition and structuring team workflows within the platform.
• Experience with Indigo anti-detect browser and managing centralized licenses.
• Experience in scaling infrastructure for decentralized teams (16+ GEOs).
• Background in account farming and creating onboarding instructions for moderation specialists.

Soft Skills

• High Responsibility: Ability to take full ownership of task completion and technical incidents.
• Ability to work in chaotic conditions, quickly master unfamiliar services, and deliver ready-made solutions rather than questions.
• Critical Thinking: Proactive identification of "gaps" in process security or efficiency.

Our stack:

• Task Management: Jira.
• Browsers: Anti-detect browsers (e.g., Indigo, Multilogin).
• Automation/Bots: ManyChat, Telegram API, and Bot Constructors.
• Infrastructure: Proxy servers, VPN services, and SMS activators.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to expand our presence on Walmart US & Canada, we are looking for a strong Marketplace Manager & PPC Specialist to take full ownership of advertising performance and marketplace operations. This is a hands-on, growth-focused role for someone who understands how paid traffic, unit economics, and marketplace mechanics work together.

While Walmart is the primary focus, this role will also include managing Amazon PPC campaigns for Canada and contributing to future multi-marketplace growth.

Why join us?

You’ll play a key role in building and scaling our Walmart business from a strong foundation to a major growth channel. This role offers real ownership, direct impact on revenue, and the opportunity to expand your expertise across multiple marketplaces globally as the business grows.

What we’re looking for:

You are:

•   PPC-first – Hands-on experience running and optimizing marketplace ads.
•  Analytical – Comfortable with ROAS, ACoS, unit economics, and profitability metrics.
•   Adaptable – Ready to manage multiple marketplaces and learn new platforms.
•   Execution-oriented – Able to manage campaigns, test hypotheses, and scale what works.
•   Ownership-minded – Treat accounts like a business, not just a task list.

•   Collaborative – Work closely with operations, marketing, and leadership teams.

  
  What you’ll do:
  Walmart PPC Ownership (Primary Focus)

•   Own and scale Walmart Ads (US & Canada) — structure, optimization, testing, and scaling.
•   Drive improvements across key metrics (ROAS, ACoS, revenue, efficiency).

•   Develop and execute strategic PPC plans aligned with business objectives.

  Walmart Marketplace Operations

•   Manage marketplace operations: listings, feeds, assortment, and basic analytics.
•   Ensure product pages are accurate, optimized, and ready to convert traffic.
•   Implement operational improvements that support advertising performance.

Amazon PPC (Canada)

 Manage and optimize Amazon PPC campaigns for the Canadian marketplace. 
Expansion & Growth

•  Support the launch and management of PPC campaigns on additional marketplaces (UK, Japan, and others) over time.
•   Analyze cross-marketplace performance to identify scalable opportunities. 
  
  What we offer:
•   Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
•   Sports reimbursement to support your physical and mental health
•   Coaching & career consultations to support your personal and professional growth
•   Access to corporate English lessons to sharpen your communication skills
•   WHOOP membership to help you track your health, sleep, and recovery
•   Coworking membership if you prefer a hybrid work lifestyle
•   Sabbatical options after long-term contributions

•   Project grants for side ideas, personal initiatives, or creative experiments

  
  Ready to Build the Future of Wellness Marketplaces?

  If you’re a performance-driven marketplace specialist with a passion for Walmart, Amazon, and multi-channel e-commerce — and you have the drive to scale campaigns, optimize operations, and expand globally — this is your opportunity.

  Apply now and help us redefine what’s possible in wellness in every marketplace.

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re deepening relationships.

That’s where you come in.

We’re looking for a Head of Customer Support who doesn’t just manage tickets — you design systems that reflect care, calm, and clarity at every customer touchpoint. You know that behind every inquiry is a human being, and behind every world-class brand is a world-class support operation.

Now – who are we looking for?

You’re a people-first, process-driven leader. You can zoom out to design scalable systems and zoom in to resolve a delicate issue with nuance and empathy. You know how to build teams, train for tone, and turn everyday conversations into brand loyalty.

What You’ll Be Doing

• Lead and evolve our customer support strategy, systems, and team as we scale across markets
• Own and optimize support operations, including SLAs, workflows, ticket routing, and knowledge management
• Design and implement feedback loops that turn customer insight into product, policy, and experience improvements
• Track and report on core CX metrics (CSAT, response time, resolution rate, etc.) to inform team performance and company decisions
• Oversee our support platforms and ensure tool usage is efficient, integrated, and evolving
• Build and nurture a high-performing team — from hiring to training to coaching
• Partner with Marketing, Product, and Ops to ensure seamless communication and aligned customer touchpoints
• Lead crisis response, escalations, and sensitive communications with clarity and care

What You Bring

• Proven experience leading customer support or CX teams in a high-growth DTC or e-commerce environment
• Strong command of support platforms (e.g., Zendesk, Shopify, Klaviyo) and automation tools
• Operational mindset: you love process design, SOPs, and scalable systems
• Deep understanding of CX metrics and the ability to use data to drive continuous improvement
• Experience managing remote teams across multiple time zones
• A calm, proactive, solutions-first approach to customer challenges

Nice-to-Haves

• Familiarity with U.S. consumer expectations and CX best practices
• Experience with health & wellness, lifestyle, or mission-driven brands
• Background in customer lifecycle, retention, or post-purchase engagement strategy

Why Work With Us

We don’t treat customer support as an afterthought — it’s central to our brand and business.

You’ll help shape how we show up in the world: consistently, compassionately, and with conviction.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you believe great customer support is about connection, consistency, and care — and you're ready to build something that truly matters — we’d love to hear from you.

Let’s make things worth remembering.

Come build something true with us.

We’re True Sea Moss, a fast-growing wellness brand built on the healing powers of one of nature’s oldest superfoods, sea moss.

No powdered promises. No pretty lies. Our products move through a complex global supply chain — and behind that flow sits structure, discipline, and crystal-clear organization.

As we scale across marketplaces, systems, marketing platforms, data warehouses, and internal tools, security is no longer optional — it’s foundational.

We’re looking for a Cybersecurity Specialist — someone exceptionally structured, risk-aware, and confident owning company-wide security, access control, and infrastructure protection end-to-end.

Now — who are we looking for?

You’re the person who sees vulnerabilities before others even notice them.

You think in permissions, identity management, audit logs, and prevention frameworks. You don’t just react to incidents — you design systems that minimize the chance of them happening.

You’re calm under pressure, precise in execution, and serious about protecting company data, systems, and people.

What You’ll Be Doing

• Own company-wide access management (Google Workspace, Slack, AWS, Shopify, BI tools, internal systems, etc.)
• Create, modify, and revoke user access based on role and security policies
• Implement role-based access control (RBAC) and least-privilege principles
• Maintain secure credential and password management systems
• Implement and enforce multi-factor authentication (MFA) across all platforms
• Secure cloud environments and monitor infrastructure permissions
• Monitor logs, detect suspicious activity, and define response protocols
• Build and maintain internal security policies and documentation
• Conduct periodic security audits and vulnerability assessments
• Develop backup and disaster recovery strategies
• Lead incident response processes when needed
• Educate the team on security awareness and best practices

What You Bring

• Proven experience in cybersecurity or information security
• Strong understanding of identity & access management (IAM) principles
• Experience securing cloud environments (AWS preferred)
• Knowledge of endpoint protection and monitoring tools
• Understanding of encryption, authentication, and network security fundamentals
• Experience implementing MFA and access governance frameworks
• Ability to create clear security policies and enforce standards
• Strong sense of ownership and discretion when handling sensitive data
• English level B2+
• Comfortable working remotely

Nice-to-Haves

• Experience working with fast-growing e-commerce or digital-first companies
• Experience preparing companies for compliance audits
• Background in cloud infrastructure security automation

Why Work With Us

• A role with real responsibility and ownership from day one
• Direct impact on how safely and confidently we scale
• High trust and autonomy
• Opportunity to build security systems from the ground up
• A team that values structure, clarity, and calm execution

Here’s How We Back Our Words with Care

• Welcome Pack and custom TrueSeaMoss merch to make sure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Additional vacation days beyond standard holidays
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Travel grants to support work-related or wanderlust trips — we believe in leaving to come back better
• Project grants for side ideas, personal initiatives, or creative experiments

So — does this sound like you?

If you’re serious about protecting systems, building secure foundations, and owning cybersecurity end-to-end — we’d love to meet you.

Location: Remote

Team: Security / Platform

About the company

Our client is a leading autonomous vehicle technology company operating at the cutting edge of self-driving software development. 

Role overview

We are not looking for a traditional SOC analyst. This role is about building detection systems, not clicking through alerts. You will work with large volumes of logs (cloud, application, network), design detection logic, and improve it over time. That includes both rule-based detection (SIEM/XDR) and data-driven approaches (statistical models, anomaly detection, simple ML where it makes sense). You should be comfortable treating logs as a data problem, not just a monitoring stream.

Important! This is not a role where you:

• sit in SIEM all day clicking alerts
• blindly add rules
• overcomplicate things with ML

This is a role where you: build detection systems that work in practice.

What you'll be doing

Detection & analytics

• Build and maintain detections across:
• application logs (auth, APIs, business logic abuse)
• cloud activity (CloudTrail, IAM, infrastructure changes)
• network telemetry (DNS, proxy, firewall, NetFlow)
• Work directly with data in platforms like Elasticsearch / Splunk / similar
• Write and tune detection logic (queries, correlation rules)
• Reduce noise — expect to spend time fixing false positives, not just adding new rules.

Working with data (this is a big part of the job)

• Build pipelines for:
• log ingestion
• normalization
• feature extraction
• Work with streaming or batch pipelines (Kafka / queues / scheduled jobs)
• Turn raw logs (e.g. CloudTrail) into structured data usable for detection.

Anomaly detection / ML (practical, not theoretical)

• Apply simple models where they add value (e.g. One-Class SVM or similar approaches)
• Focus on:
• behavior baselining
• anomaly scoring
• Tune models based on real output (false positives matter more than theory) 
• If ML does not improve signal — don't use it.

Automation & response

• Build response playbooks for common cases
• Automate where it actually saves time (not for the sake of it)
• Integrate with SOAR or write lightweight orchestration
• Improve:
• detection speed
• response consistency.

AI usage (realistic expectations)

• Use LLMs for:
• alert enrichment
• investigation summaries
• internal tooling
• Not building an "AI security platform"
• Focus on practical gains, not hype.

Threat hunting

• Run targeted hunts based on hypotheses
• Use internal data + external signals

• Identify gaps in logging and detection.

   

Requirements

• Solid experience with SIEM (Elastic, Splunk, Sentinel, etc.)
• Strong understanding of:
• cloud activity (especially AWS logs and IAM)
• network basics
• modern application behavior (APIs, auth flows)
• Comfortable working with large datasets (not afraid of raw logs)
• Python or similar for data processing

• Experience with automation (SOAR or custom scripts).

   

Nice-to-have (but not critical)

• Experience applying ML to logs (even simple models is enough)
• Familiarity with LLMs in tooling (not research)
• Experience with data pipelines (Kafka, Spark, etc.)

• MITRE ATT&CK mapping

   

What will make you effective here

• You don't trust alerts blindly
• You care about signal quality, not number of detections
• You can debug why a detection is noisy or useless
• You understand systems, not just tools

• You prefer building something once instead of repeating manual work.

   

How success looks like

• Fewer false positives
• Better visibility across systems
• Faster investigations
• Less manual work in SOC
• Detections that actually catch real issues

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a Head of VIP Support!

Requirements:

• 3–5+ years of experience in client service management / VIP Support / Customer Success; experience in providing personalized support and working with VIP / Premium segments is a plus;
• Experience in the gambling industry;
• Proven team management experience (50+ people);
• Hands-on experience with KPIs, SLAs, CSAT, NPS, and other client metrics;
• Experience in developing and implementing operational standards and processes; must be able to write procedures and enforce them;
• Strong process management skills;
• Experience collaborating with cross-functional teams (Retention, Sales, Country Management, Product);
• Experience in support process automation and implementation of CRM / AI tools is a plus;
• Practical experience in achieving commercial targets: meeting sales plans, upsell/cross-sell, increasing LTV;
• Experience in planning and monitoring VIP segment sales;
• Skills in developing customer retention strategies (Ultra and above);
• Understanding of sales funnel and customer lifecycle;
• Ability to identify revenue growth opportunities within the existing portfolio;
• Risk management for churn and development of preventive measures;
• Quality control of client communications aimed at retention and reactivation;
• Willingness to work in Cyprus/Ukraine time zone;
• English B2+.

Will be plus

• Spanish language proficiency;
• Experience with concierge services.

Responsibilities:

1. Team Management and Coordination
– Organize and coordinate the VIP Support team to ensure stable and efficient operations;
– Oversee shift planning, workload distribution, discipline, and adherence to work procedures;
– Manage team headcount: participate in planning, optimize team structure;

2. Standards, Processes, and Quality Control
– Participate in the development and final approval of VIP Support service standards, procedures, and internal processes;
– Ensure compliance with established standards and processes;
– Initiate and implement improvements to enhance service quality;

3. KPIs, SLA, and Client Metrics
– Monitor and control key performance indicators (KPI, SLA, CSAT, etc.);
– Analyze deviations, risks, and factors affecting metrics;
– Prepare recommendations to improve metrics and client experience;

4. Root Cause Management and Corrective Actions
– Review root cause analyses prepared by the Project Coordinator;
– Approve corrective measures and monitor implementation;
– Evaluate the effectiveness of implemented changes and their impact on root causes.

5. Business Interaction and Sales Planning
– Align sales plans with Retention and Country Managers;
– Monitor plan execution, analyze risks and deviations;
– Ensure client service is aligned with business goals;

6. VIP Client Retention
– Ensure retention of Ultra and higher-tier clients;
– Collaborate with Retention and Country Managers on retention plans;
– Monitor achievement of client portfolio preservation goals and client status;

7. Complaints and Complex Cases
– Analyze complaints, feedback, and complex VIP client cases;
– Participate in resolving critical situations and escalations;
– Implement improvements based on client feedback;

8. Team Training and Development
– Oversee training and development of VIP Support staff;
– Conduct regular 1:1s and team sessions;
– Develop managerial and service competencies within the team;

9. Automation and Tools Development
– Initiate automation and optimization of support processes;
– Implement and develop solutions based on CRM, chat platforms, and AI tools;
– Increase team efficiency through technological improvements.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided.
- Paid vacations, sick leave, personal events days, days off.
- Referral program — enjoy cooperation with your colleagues and get the bonus.
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
- Rewards program for mentoring and coaching colleagues.
- Free internal English courses.
- In-house Travel Service.
- Multiple internal activities.
- Other benefits could be added based on your location.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a Head of Media Buying!

Requirements:

• 5-plus-year of successful proven experience with Facebook/Google/ In-app in the iGaming (Gambling&Betting);
• Successful proven experience Head of media buying 3 year plus;
• Managing more than 25 + person at team;
• Ability to effectively manage large advertising Budgets (from $1,000,000 per month)
• Availability of successful cases in the gambling niche in the CIS/Latam markets
• Deep understanding of basic metrics of the Conversion Rate and Unity Economy (ROI, NGR, GGR, LTV, CTR, CPC, CPM, CPA, CPL, etc.);
• Experience in working with Antidetect Browser and Tracking Systems;
• A high-level understanding of how the major advertising Facebook / Google / In-app platforms (placements, auto-rules, launch methods);
• Ability to moderate creatives and links on the previously mentioned platforms;
• Ability to work independently with cloaking and filtration systems (Adspect, Palladium, Im Klo, HideClick, Keitaro, Android/IOS apps, PWA apps, etc.);
• Ability to collect test results (advertising), draw conclusions and suggestions for further actions;
• High skills to analyze and optimize advertising campaigns to achieve specified KPIs.
• Experience in А/B testing;
• Planning budget and control;
• Experience with a lot of traffic, ability to work with a large array of information;
• English – B1 and above.

Will be plus

• Experience in other Traffic Sources (TikTok, ASO/ ASA, Networks, Influence, etc.);
• Experience in BI/Analytics services (Tableau/Google Data Studio/Power BI, etc.).

Responsibilities:

• Management and build team;
• Individual purchase of traffic at the initial stages, further training of your buyers;
• Regularly building Marketing Hypotheses and conducting A/B tests to generate new profitable approaches to traffic generation;
• Setting the Terms of Reference for the necessary promotional materials;
• Competent budget management;
• Together with the team, the formation of media strategies, calculation of the KPI funnel;
• Monitoring the implementation of own traffic KPIs and finding ways to continuously improve them;
• Regular reporting on performance and profit;
• Market and Competitor Analysis;
• Planning and calculation of Traffic Streams.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided.
- Paid vacations, sick leave, personal events days, days off.
- Referral program — enjoy cooperation with your colleagues and get the bonus.
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
- Rewards program for mentoring and coaching colleagues.
- Free internal English courses.
- In-house Travel Service.
- Multiple internal activities.
- Other benefits could be added based on your location.

About the client:

Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries. As a Lead FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities:

• Developing fast, high-traffic public-facing websites
• Explore new technologies and help the team to use them
• Work using AI tools and apply them to the SDLC
• Following software development best practices while delivering the work
• Following testing principles while testing your own code to ensure production readiness
• Follow the philosophy of: you-build-it-you-run-it (be responsible for the SDLC processes) 

Requirements: 

• 5+ years developing reliable, highly available, and scalable software systems
• Strong understanding of software architecture and design patterns
• Firm grasp of clean code principles and coding standards
• Strong proficiency using AI tooling, such as ChatGPT/Codex, for rapid development

Experience integrating AI tooling into your development environment for streamlined usage

• Experience with AI Frameworks like Vercel AI SDK, LangChain, etc.
• Strong proficiency with backend development with Node.js
• Strong proficiency with TypeScript
• Strong proficiency with SQL& NoSQL datastores (GraphQL, Redis)
• Strong proficiency with frontend development (HTML, CSS, JavaScript)
• Strong proficiency with component-based frameworks and SSR (Next.js/React or Vue.js) or Angular with the desire to learn React/ Vue.js.
• Hands-on experience developing and maintaining 3rd party content management systems
• Knowledge of modern cloud infrastructures and tools, such as AWS, Terraform, and Docker
• Experience with APIs and developing in a service-based application environment
• Experience building optimized UIs for performance
• Proficiency with version control systems such as Git
• Experience working within a formal CI/CD pipeline
• Experience with logging, monitoring, and alerting services like Datadog, Newrelic
• Solid approach to testing and ensuring quality of code, Unit testing, backend, and frontend

At least Upper-intermediate English level

• This role requires mandatory timezone coverage: work must align with the Toronto (ET) timezone for LATAM hours and 13:00–21:00 EET for EU hours approximately.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are a professional SEO company working with international clients in highly competitive iGaming and casino niches.
Our team of specialists creates and scales SEO strategies for project portfolios where results and a systematic approach truly matter.
We continuously improve our processes, implement cutting-edge optimization methods, and are looking for a Head of SEO who will help us scale the direction and build teams for effective project growth.
 

Key Responsibilities

• Develop and implement SEO strategies for project portfolios and international brands
• Build, manage, and scale teams of SEO specialists, team leads, and experts of various profiles
• Optimize internal processes to scale the SEO direction and increase overall efficiency
• Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm updates
• Collaborate with all key departments of the company to ensure effective traffic monetization
   

Requirements

• 5+ years of hands-on experience in SEO
• 2+ years of experience managing SEO teams or SEO directions
• Experience working with large-scale SEO projects and multi-brand structures
• Strong technical SEO expertise (indexing, redirects, canonicals, server responses)
• Practical understanding of Google Core Updates, E-E-A-T, and anti-spam filters
• Experience setting tasks for developers and controlling their execution
• Understanding of a performance-driven approach to SEO and traffic monetization
• Experience in iGaming, casino, affiliate, or other highly competitive niches will be a strong advantage
• Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities
   

What We Offer

• A key role in developing the SEO direction of an international holding
• High level of autonomy in strategic decision-making and the opportunity to implement your own ideas
• Long-term cooperation with a stable and fast-growing company
• Direct support from company owners and a senior team with deep SEO expertise
• Flexible cooperation format (in-house or contract), modern tools, and all necessary resources to execute ambitious plans
  
  📩 Ready to build a high-impact affiliate program from the ground up? Send us your CV — let’s talk!