Jobs at Djinni

A5 Labs builds technology for some of the largest online poker and mobile gaming operators in the world: game clients, tournament back office, and the security systems that detect bots and AI-assisted play. Fully remote company. The QA team is 15 people spread from China to Portugal, and we are adding one more.
 

Read this before you apply

This role has two hard requirements. If you don't meet both, please don't apply — it will waste your time and ours.

1. You know poker at a near-professional level. "I play with friends sometimes" is not enough. You should be comfortable discussing ranges, ICM, solver output, tournament structures and cash-game formats without looking anything up. In the interview we ask questions like:

• What edge cases should be tested in a Mystery Bounty MTT?
• You have access to the MTT back office. Which parameters would you set to break the tournament under the hood, and what would you expect to see on the client?
• Describe a spot in NLHE where folding pocket kings preflop is correct.

If those questions sound hard, this is not the role for you.

2. You work without being pushed. Everyone here is remote and your manager is often in a different timezone. Nobody will assign you tasks every morning. We expect you to see what needs testing, take it, and say plainly when something is blocked, late, or when you made a mistake. Sitting idle and waiting for a ticket, or hiding problems from your manager and the team, is the fastest way to fail here.

 

What you will do

• Test new and existing features of poker software: game clients (iOS, Android, web, desktop) and the tournament/back-office tools behind them.
• Write the test design before execution: test cases in TestRail, with clear coverage of the feature, its edge cases and its integrations with other systems.
• Run regression on every release and keep the regression suite up to date.
• Find, reproduce and report bugs in Jira with enough detail that a developer can fix them without asking you follow-up questions.
• Investigate issues reported by real players and turn them into reproducible bugs or a clear "not a bug" with evidence.
• Pick the parts of your area that should be automated and automate them (Playwright or Cypress), integrated with the rest of the team's automation.
• Work directly with the Product Manager and developers on your team. You own quality for that team: nobody signs off on your behalf.
• Report on what was tested, what wasn't, and what risk remains before each release.
• Use AI as a working tool, not a novelty. The QA team uses Claude.ai every day: to build internal QA tools, to generate and review test designs, to analyze logs and bug reports, and directly in testing. You will be expected to do the same and to find new places where it saves the team time.
• If you perform well, grow the area: more scope, and potentially your own sub-team.
  
   

What we require

• Poker proficiency close to a professional level (see above). You know what VPIP, PFR, ICM and a solver are without asking an LLM.
• 5+ years of hands-on QA in a fast-paced product environment.
• Strong experience testing native mobile apps on both iOS and Android, plus web applications.
• Strong test design skills: you can take a feature spec and produce a test case set with real coverage, not a list of happy paths.
• Hands-on experience with a test case management tools and Jira.
• Basic hands-on experience with Playwright (AI approach to building test automation is a plus)
• Ability to understand how the application interacts with external systems (payments, back office, game servers) and test those boundaries.
• Hands-on daily use of AI tools (Claude, ChatGPT or similar) to speed up your own QA work: test design, scripting, data generation, log analysis, writing automation. You should be able to show concrete examples of how AI made you faster, not just say that you "use it".
• English C1 or higher, spoken and written. All communication is in English.

• Experience working in Scrum or Kanban teams.

  
   

Nice to have

• Previous work on a poker or casino product (client or back office).
• Experience with API testing and reading logs / database queries to verify results.

• Experience building a QA process from scratch in a growing team.
   

   

What you get

• Fully remote, permanently. Work from wherever you are.
• Quarterly performance bonus on top of your salary. In a good quarter, you earn 4 months' salary for 3 months of work.
• Unlimited vacation. We judge output, not hours logged. When you need rest, take it.
• A QA team of 15 experienced engineers across the globe to learn from and compete with.
• Claude.ai and other AI tools are part of the standard toolkit here, not something you have to ask permission for.
• Direct ownership: you decide what and how to test in your area, and you answer for the result.
  
   

About A5 Labs

A5 Labs is a Bay Area research and development company that designs and builds fair, safe and sustainable gaming solutions. We use large-scale data, machine learning and game theory to detect bots and AI-assisted gameplay, to measure player skill, and to dynamically adjust competitions so large online poker platforms stay healthy over the long term. Our technology runs inside some of the biggest mobile gaming sites in the world.

Python Developer — AI / Code Evaluation

We are looking for a Mid-Level Python Developer who has a strong understanding of code and wants to work on AI solutions.
You will work with artificial intelligence systems that are trained to understand, analyze, compare, and improve code.

The primary language is Python. You must also be able to read and analyze code written in Java, Scala, and Rust. Your Responsibilities
- Analyze and evaluate program code;
- Work with Python code and verify its quality;
- Read and understand code written in Java, Scala, and Rust;
- Compare different implementation options and determine the best one;
- Identify bugs, logical errors, and potential issues;
- Explain why a particular solution is correct or incorrect;
- Modify and improve existing code;
- Work with various coding tasks and examples used to 
- Help improve the quality of AI systems’ work with source code. 
What’s Important to Us
- 3+ years of experience in software development;
- Proficiency in Python;
- A solid understanding of algorithms and data structures;
- The ability to quickly understand others’ code;
- Experience with debugging and code reviews;
- Strong Git skills;
- Knowledge of clean code principles and software engineering;
- English at the B2 level

The following would be a plus
Experience with Java, Scala, Rust, or AI/ML;
Experience evaluating or testing AI-generated code;
Interest in LLMs and AI coding tools.

Responsibilities:

• Creating products logic following the best practices of the domain development, and also taking into account user needs and product domain context;
• Studying user needs and suggesting implementation ways that will work the best;
• Deepening and evaluating product increment requirements in collaboration with a cross-functional squad including tech and proxy product owners;
• Coming up with new initiatives within your area to improve performance;
• Taking a part in implementing, maintaining, and improving existing products.

Requirements:

• At least 2 years of Laravel development experience (on commercial projects);
• At least 1 year experience with Vue.js & Nuxt.js;
• Strong understanding of OOP fundamentals and adherence to a coding standard;
• Strong knowledge of Design Patterns;
• Experience with SQL or NoSQL databases;
• Practice experience with building REST API services;
• Practice experience with Docker;
• Experience in working in a product-focused team;
• English (Intermediate and higher);
• Scrum process & Agile approach understanding;
• Proactive position and desire to suggest new ideas.

Expectations:

• High level of efficiency and productivity, proactive approach;
• On-time delivery of projects/tasks and positive feedback from clients/squad;
• Technical and personal growth.

We offer:

• Comfortable working hours (10-19 Kyiv time zone);
• Regular result-based performance and salary reviews;
• Bonus system;
• Attractive social package (unlimited and fully paid sick days, fully paid vacation, birthday day off, etc;)
• Corporate equipment on request;
• Fully or partially funded education (courses, certifications, conferences, etc.)
• Partial payment for English and Sports;
• Friendly and open-minded team;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship.

Hiring steps:

• First interview with the Recruiter;
• Technical interview with the Squad Lead (will partly involve leetcode format (small practical solution and discussion));
• Job Offer.

We are looking for a Group Companies Administration & Accounting Support Specialist to join our team in Warsaw.

This is a great opportunity for a legal professional who is comfortable not only with contracts and legal matters but also with financial documentation and cooperating with both internal and external accounting offices.

Responsibilities:

Centralized document management for multiple group companies;

Organization of separate electronic and paper archives for each company and jurisdiction;

Monitoring the completeness and validity of corporate, financial, and administrative documents;

Collection and systematization of primary documentation individually for each company;

Transfer of documents to external accountants and other consultants across various jurisdictions;

Assistance in preparing information and documents for financial, tax, and VAT reporting;

Maintaining a calendar of mandatory and regular payments for each company;

Monitoring rent, utility bills, subscriptions, contractor services, and other recurring expenses;

Maintaining a registry of incoming and outgoing correspondence;

Review and initial analysis of official letters, notices, invoices, bank statements, and other documents;

Identifying the core substance of documents, response or payment deadlines, and escalating matters to the responsible specialist;

Liaison with accountants, corporate service providers, banks, suppliers, and government authorities.

Requirements:

Experience in supporting multiple legal entities is an advantage;

Understanding the basics of financial and management reporting;

Knowledge of primary accounting documentation;

Ability to review financial and official documents, extracting key information, deadlines, and required actions;

Proficiency in Excel or Google Sheets;

Strong organizational skills, attention to detail, and the ability to multitask effectively;

English proficiency at B2 level or higher, as a significant portion of documents and correspondence will be in English;

Readiness to work with documents and compliance requirements across various jurisdictions.

Project Description:

Support and consulting for users in Ukraine on 1C:Enterprise and BAS systems. Work with accounting systems covering financial, tax, HR, payroll, and management accounting.

Responsibilities:

- Consult users on working with 1C/BAS systems in the areas of financial, tax, HR, payroll, and management accounting.
- Collect, analyze, and formalize user business requirements.
- Analyze business processes and identify requirements for modifications to accounting systems.
- Analyze issues and errors, identify root causes, and prepare recommendations for their resolution.
- Describe functional requirements, prepare development tasks, and write technical specifications.
- Participate in the estimation and prioritization of tasks related to the development and support of accounting systems.
- Work with developers during the implementation of functional requirements, clarify specifications, and accept completed modifications.
- Participate in projects aimed at developing and improving accounting systems.
- Test implemented modifications.
- Organize and support user acceptance testing (UAT).
- Prepare and maintain user documentation.
- Monitor task deadlines and status, and ensure the quality of delivered results.

Requirements

- 3+ years of experience working with 1C:Enterprise systems.
- Knowledge of the following configurations:
  - “Payroll and HR Management for Ukraine”, version 2.1;
  - “Accounting for Ukraine”, version 2.1;
  - Business Automation Software for Accounting;
  - Business Automation Software for Payroll and HR Management.
- Knowledge of the subject areas: financial and tax accounting, HR accounting and payroll in Ukraine, as well as management accounting.
- Experience analyzing business processes and formalizing business requirements.
- Ability to independently analyze problems, identify solution options, and assess their impact on accounting processes.
- Strong communication skills, ability to work in a team, and ability to communicate effectively with users.
- Ability to understand user requests and propose the most appropriate solution.
- Experience working with user request/ticket management systems (Jira, ServiceDesk, 1C:ITIL, etc.).
- Experience working with developers and participating in the implementation of functional changes.

Mandatory Skills Description:

- 3+ years of experience with 1C:Enterprise.
- Knowledge of “Payroll and HR Management for Ukraine”, version 2.1, and “Accounting for Ukraine”, version 2.1, as well as BAS Accounting and BAS Payroll/HR.
- Knowledge of financial and tax accounting, HR accounting and payroll in Ukraine, and management accounting.
- Experience collecting, analyzing, and formalizing business requirements.
- Experience preparing functional requirements and development tasks.
- Strong communication skills and the ability to work effectively with users and the team.
- Experience working with user request/ticket management systems (Jira, ServiceDesk, 1C:ITIL, etc.).

Nice-to-Have Skills Description:

- Experience with ERP/BAS systems (Business Automation Software).
- Basic knowledge of the 1C:Enterprise platform, configuration, and administration principles.
- Experience working with 1С/BAS integrations with external information systems and services.
- Ukrainian language.
- English — ability to read technical documentation.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv — you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

About the Role

We are looking for an enthusiastic AI professional who is passionate about exploring and applying Artificial Intelligence to real business challenges.
The successful candidate will work closely with the AI Tech Lead and will take ownership of individual AI initiatives from requirements gathering through solution delivery. The role offers an opportunity to work with cutting-edge AI technologies, experiment with new tools, and help transform business processes through automation and innovation.
This position is ideal for someone who follows developments in AI, enjoys testing new technologies, and wants to build practical AI solutions that deliver measurable value.

Key Responsibilities

• Independently manage and deliver one or more AI-related projects.
• Work with stakeholders to understand business needs and identify opportunities for AI adoption.
• Design and implement AI solutions leveraging technologies such as Prompt Engineering, AI Agents, Retrieval-Augmented Generation (RAG), workflow automation, and Generative AI models.
• Create, test, and optimize prompts for different AI use cases.
• Evaluate and experiment with new AI tools, models, and capabilities.
• Support solution design, testing, and implementation activities.
• Coordinate and direct the work of junior team members assigned to the project.
• Define tasks, distribute workload, review deliverables, and support junior colleagues in their development.
• Contribute to reusable AI components, best practices, and internal knowledge sharing.
• Participate in proof-of-concept development and pilot initiatives.
• Help drive innovation and identify opportunities for new AI solutions across the business.

What We Are Looking For

• Genuine interest and passion for Artificial Intelligence.
• English B2+.
• Approximately 2 years of hands-on experience working with AI tools, AI products, or AI-powered solutions.
• Practical experience with: Generative AI tools and Large Language Models (LLMs); Prompt engineering; AI assistants and AI agents; Retrieval-Augmented Generation (RAG);Workflow automation.
• Ability to work independently and take ownership of projects.
• Strong analytical and problem-solving skills.
• Good communication skills and ability to work with both business and technical stakeholders.
• Curiosity and willingness to continuously learn new technologies.

Nice to Have

• Experience with Microsoft technologies, such as: Microsoft Copilot; Power Automate; Power Platform; SharePoint; Microsoft 365; Azure AI services.
• Basic understanding of APIs and integrations.
• Experience with low-code/no-code platforms.
• Basic knowledge of Python or scripting languages.
• Experience delivering internal automation or AI transformation initiatives.

What We Offer

• Opportunity to work on innovative AI projects with real business impact.
• Exposure to modern AI technologies and rapidly evolving tools.
• Freedom to experiment, learn, and help shape future AI solutions.
• Collaboration with a growing AI-focused team.
• Direct involvement in solution design, innovation, and project delivery.
• Continuous learning and professional development opportunities.

Policy statements:
www.pwc.com/ua/uk/about/privacy.html

Responsibilities

•             Developing visual materials for digital marketing, social media, advertising, and email campaigns.

•             Creating ad creatives to attract new clients and promote products/services.

•             Designing banners, presentations, and visuals for websites, social media, and advertising platforms.

•             Creating and adapting designs for various formats and advertising channels.

•             Maintaining and evolving the brand's visual style across all marketing channels.

•             Creating visual content based on marketing objectives, briefs, and performance targets.

•             Adapting existing materials for different sizes, languages, platforms, and ad formats.

•             Creating simple animations and motion graphics for digital ads and social media.

•             Using AI tools to generate and process visual content, brainstorm ideas, and optimize workflows.

•             Handling multiple tasks simultaneously and meeting established deadlines.

•             Collaborating with marketers, SMM specialists, copywriters, and other team members.

Requirements

•             5+ years of experience in marketing and graphic design.

•             A strong portfolio showcasing work in digital marketing, social media, and advertising.

•             Proficiency in Figma and Adobe Creative Suite.

•             A solid understanding of branding principles, typography, composition, and visual storytelling.

•             Ability to create visuals that are not only aesthetically pleasing but also address marketing objectives.

•             Ability to meet deadlines and collaborate effectively with the marketing team.

•             Basic motion design skills are a plus.

•             Experience with AI design tools is a plus.

•             Creativity, attention to detail, and the ability to work independently.

We offer

•             Official employment. • Work schedule: Monday–Friday, 08:00–17:00.

•             Remote work.

•             Salary: 33,000–50,000 UAH, based on interview results and the specialist's experience and level.

•             Work within a professional team.

•             The opportunity to participate in developing the brand's visual style and implement your own creative ideas.

Company Description Neotlix.Space is a streaming platform and two-sided marketplace focused on AI-generated and AI-transformed video content. Creators can publish videos and monetize inventory within them, including participation slots, character slots, advertising blocks, credits, and listings. Individuals with a public face—from influencers and bloggers to everyday users—can license their likeness to be cast as virtual actors in other people’s videos. Viewers access the video catalogue for free, while creators and participants share in the revenue. Guided by the tagline “Anyone can be seen. Anyone can be cast. Everyone gets paid,” Neotlix.Space aims to make video creation and earnings accessible to a wide audience.

Role Description The Content Creator will develop engaging video concepts tailored to the Neotlix.Space platform, focusing on AI-generated or AI-enhanced storytelling and character-driven content. Day-to-day responsibilities include scripting and planning videos, coordinating or performing on-screen appearances (where applicable), collaborating with editors and AI tools, and optimizing content for viewer engagement and marketplace monetization. The role involves managing content publishing, updating descriptions and listings, and experimenting with new formats that showcase virtual actors and interactive inventory within videos. This is a remote contract role, with flexibility to produce content from any location while meeting agreed-upon production and delivery timelines.

Qualifications

• Ability to conceptualize, script, and produce short- and long-form video content for digital platforms.
• Familiarity with AI-driven video tools, virtual actors, or synthetic media, and willingness to learn new creative technologies.
• Experience with online content marketplaces or streaming platforms, including basic understanding of monetization and audience growth.
• Strong visual storytelling, communication, and collaboration skills, with attention to detail and consistency.
• Reliable access to necessary hardware and software for remote content production (e.g., camera or smartphone, editing tools, stable internet connection).
• Comfort working under a contract arrangement, managing deadlines, and handling feedback in a fast-evolving environment.
• Prior experience as a creator, influencer, or performer is beneficial but not required; openness to licensing one’s likeness or collaborating with virtual talent is a plus.

MORE INFO: https://neotlix.space/earnings-potential

We’re expanding our automation team—and we’re looking for someone who loves building AI agents, not just “plugging ChatGPT into everything.” If you’re interested in more than just writing prompts—if you want to create systems that make their own decisions, handle errors, and run in production without constant supervision—read on 👇

Who We Are

Our team automates routine business processes using AI agents: alerts, mailings, reminders, and other tasks that used to be handled manually. We currently have three specialists on the team, and we’re growing. We work on a wide range of projects—from small integrations between departments to large-scale initiatives with a real impact on the business.

What we expect from you during our collaboration: 

• Development and implementation of multi-agent systems
• Build and maintain custom integrations via APIs
• Set up and optimize data workflows: webhooks, JSON/XML parsing, Salesforce automation, Google Sheets, and Slack, TG notifications.
• Develop effective AI prompts to integrate large language models (LLMs) into business operations
• Development of Retrieval-Augmented Generation (RAG) models
• Monitor automation processes, resolve incidents promptly, and drive ongoing improvements
• Research of new tools, libraries and practices in the field of AI
  
   

This role is a great fit if you: 

• 1-3 years of experience with no-code/low-code automation, n8n as primary tool (Zapier/Make — a plus)
• Practical experience building at least one agent-based workflow (not a linear automation)
• Practical experience with REST APIs, OAuth2, webhooks
• Python or JavaScript — ability to write custom scripts/nodes for integrations
• Relational databases (SQL) — storing state, logs, scraping results
• Experience integrating at least one LLM provider (OpenAI/Claude/Ollama) into a production workflow
• Prompt engineering — writing and optimizing prompts
  
  The following would be a plus: 
• Experience with web scraping (Playwright, Scrapy, Selenium, or similar)
• Familiarity with agent frameworks (LangChain, LangGraph)
• Understanding of how queues and schedulers work (cron, SQS, or similar)
• Experience in the iGambling industry
• Basic knowledge of DevOps: CI/CD, monitoring
  
  What we offer:
• 24 days of vacation + days off
• Remote work — choose any corner of the world to “be with us”
• Support for your learning and professional development through external courses and educational activities (conferences, webinars, etc.)
• Benefit Café: reimbursement for sports activities, English language courses, and mental health support
• Health insurance
• Financial support during difficult life situations—we understand that this is an extremely challenging time for every Ukrainian, so we’re here for you not only on the “good days” but also on the “tough ones.”
• Employee referral program. The opportunity to directly influence business development and hiring strategy at a rapidly growing international company.

Hiring process: Recruiter interview → Interview with Hiring Manager → Reference check → Job Offer.

💌 It takes 7 days to review your resume.
If you haven’t heard back from a recruiter, it means your experience doesn’t currently match the requirements for this role—we’d be happy to stay in touch about other job openings!

We are looking for a Lead Generation Specialist to help us find and qualify potential clients in the IT outsourcing and outstaffing market.

Responsibilities

• Search for potential B2B clients through LinkedIn, email, and other channels
• Build and maintain targeted lead lists
• Find and research relevant decision-makers
• Conduct personalized outreach
• Generate and qualify leads
• Maintain CRM and keep lead data up to date
• Track outreach activities and results
• Pass qualified leads to the Sales team

Requirements

• 6+ months of experience in Lead Generation
• Required: experience in IT outsourcing and/or outstaffing
• English B2+
• Understanding of B2B lead generation
• Experience with LinkedIn / LinkedIn Sales Navigator
• Ability to research companies and decision-makers
• Ability to write personalized outreach messages
• Proactive and self-driven mindset
• Strong attention to detail

We’re looking for a Business Development Manager to help us find new clients, build strong client relationships, drive sales and grow our partner network.
If you know how to communicate in a way that makes clients genuinely look forward to your next message, we’d love to have you on our team

 Requirements
- Strong written and spoken English (Upper-Intermediate+);
- At least 1+ years of experience in IT outstaff / outsource sales;
- Excellent communication and relationship-building skills;
- Structured approach to CRM management;
- Proactive mindset, analytical thinking, attention to details and initiative.

Key Responsibilities
Primary:
- Drive sales and manage the client base;
- Communicate with clients, partners, and candidates via Telegram, Linkedin, WhatsApp, Email – quick responses & follow-ups
- Conduct intro calls and briefings: gather key information, validate expectations, and help clients shape their requests;
- Qualifying requests and make a proposal;
- Maintain and update CRM systems (HubSpot, Monday);
- Contract stage management and negotiating the terms.

Secondary:
- Prepare for conferences and events, conduct intro calls, and follow up with leads afterward;
- Explore and test new sales channels;
- Other tasks.

Working Conditions

• Remote work
• Dynamic working environment
• Paid vacation: 10 working days per year + 2 additional days for each subsequent year worked (up to a maximum of 18 days)
• Paid sick leave: up to 10 working days per year

Interview process:

1. Pre-screen interview

2. Test task

3. Final interview

Let’s start with what PLANEKS offers:
 

• Fast and comfortable hiring process.
• 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.
• Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.
• $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.
• Everything to ensure a good rest. YES: Paid vacation, national holidays, sick leaves (and support in case of serious diseases). NO: overtime, work on weekends.
• A friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.
• Speaking clubs with a native speaker to constantly maintain your English level.
• No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

Requirements:
 

• 4+ years of experience as an IT Recruiter, managing full-cycle recruitment processes in IT outsourcing and outstaffing companies.
• Experience in hiring for technical roles (Python engineers, QA, DevOps, and other engineering roles) as well as non-technical roles (marketing, sales, business analytics, etc.).
• Strong sourcing skills and ability to choose effective channels and strategies.
• Hands-on experience with sourcing tools (LinkedIn, job boards, Boolean search, AI tools).
• Ability to effectively assess candidates (both hard and soft skills);
• Ability to manage vacancies from intake to offer stage.
• Ability to work with hiring managers - clarify requirements and align expectations.
• General understanding of web development technologies and SDLC.
• Strong communication skills and Intermediate English. 
• Growth mindset and a proactive approach to improving recruitment processes.
   

Responsibilities:

• Manage full-cycle recruitment - from intake to offer and onboarding.
• Work on multiple vacancies  with different requirements and seniority levels.
• Improve and implement sourcing strategies to increase hiring efficiency.
• Ensure a positive candidate experience throughout the hiring process.
• Collaborate closely with hiring managers and keep hiring progress transparent.
• Maintain accurate data in ATS, keep recruitment data up to date, and track recruitment performance.
• Maintain internal recruitment reporting.
• Contribute to improving recruitment processes and overall hiring quality.

We are looking for a Full Stack Engineer to join our team for a long-term project.

Project

A SaaS-based, data-driven eCommerce platform built on AI-powered, fully cloud-native technology for the North American market.

Responsibilities

• Build and own services across the pipeline — ingestion API, validation, stream processing, adapters, serving API.
• Write dbt models that turn raw events into trustworthy sessions, KPIs, and attribution (session stitching, credit assignment, before/after reporting on merchandising changes).
• Build the browser-side tag and the validation tooling that tells an implementation engineer exactly which events are missing or malformed.
• Build the UI layer — dashboards and embedded analytics — on top of the data you modelled.
• Make it operable: idempotent ingest and replay, deduplication, provenance, tracing, data-quality checks, tenant isolation, GDPR handling.

Required Skills and Experience

• 5+ years building production backend services and the web UIs on top of them.
• Strong in at least one backend language (TypeScript/Node, Python, Java/Kotlin, or Go) and comfortable in modern JavaScript/TypeScript on the front end (React or similar).
• Real experience with event-driven systems: message queues or streams (Kafka, Pub/Sub, Kinesis), schema evolution, at-least-once delivery, idempotency.
• Solid SQL and data modelling — you can design a warehouse schema and reason about why an aggregate is wrong.
• Cloud-native delivery: containers, CI/CD, infrastru

• You care about data correctness and can explain a metric's definition to a non-engineer.

   

Nice to Have

• Snowflake and dbt.
• Azure (also GCP/AWS — we're multi-cloud by design).
• Looker or another semantic/BI layer, embedded analytics.
• Clickstream or product analytics work: beacons/tags, sessionization, attribution models.
• E-commerce, search, recommendations, or merchandising domain experience; Shopify integrations.
• Privacy and compliance work (GDPR, SOC 2).

We Offer

• Full-time remote position
• Long-term project
• Opportunity to work with modern cloud-native and AI-powered technologies
• Friendly and professional international team

We are looking for proactive, disciplined, and highly accountable Product Delivery Managers to join our team.

Responsibilities:

• Driving clear, structured, and proactive communication with clients through written updates, reporting, and calls;
• Ensuring delivery stays aligned with the client’s product goals, user needs, and business priorities;
• Taking ownership of planning and scope management, ensuring both the team and client understand progress, risks, and next steps;
• Control the quality and consistency of all deliverables - no gaps, no surprises.
• Thinking beyond tasks - focusing on how delivery supports the product’s success;
• Analyzing delivery performance and continuously pushing for improvement in process, outcomes, and alignment with the product vision.

Requirements:

• Minimum 2 years of hands-on experience in managing digital products or software delivery;
• English level - C1;
• Profound knowledge of Agile methodologies (Scrum, Kanban, Waterfall) and other mgmt frameworks;
• Strong product thinking - understanding how delivery decisions impact user value and business outcomes;
• Outstanding communication, escalation, and expectation management skills;
• Strong risk management, problem-solving, and negotiation skills;
• High demands and expectations from your work - no excuses, no half-measures;
• Leadership qualities: confidence, ownership, clarity;
• Solid understanding of business environments and ability to align delivery with business goals.

We offer:

• Comfortable working hours (10-19 Kyiv time zone);
• Regular result-based performance and salary reviews;
• Bonus system;
• Attractive social package (unlimited and fully paid sick days, fully paid vacation, birthday day off, etc;)
• Corporate equipment on request;
• Fully or partially funded education (courses, certifications, conferences, etc.)
• Partial payment for English and Sports;
• Friendly and open-minded team;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship.

Hiring steps:

• First interview with the Recruiter;
• Second interview with the Squad Lead;
• Job Offer.

We are looking for an English-speaking Dispute Management Specialist with strong customer service skills and hands-on experience handling payment disputes. You’re someone who can stay calm when dealing with difficult cases, communicate clearly with customers, and make the right judgment when deciding how to respond.

What you’ll do:

As a Dispute Management Specialist, you’ll handle customer cases across different channels and take ownership of payment-related disputes, refunds, and escalations.

You’ll be trained on our dispute management processes and work closely with the team to handle cases efficiently and accurately. You’ll gain hands-on experience managing disputes through platforms such as PayPal, Adyen, Klarna and Stripe with a particular focus on PayPal disputes.

You’ll also:

• Manage and respond to payment disputes, ensuring cases are supported with accurate documentation and information
• Communicate proactively with customers to resolve disputes and find the best possible outcome
• Handle refunds and identify recurring issues or trends
• Use Zendesk and other CRM systems to manage and prioritize customer cases
• Deal with sensitive or negative customer feedback, including Trustpilot reviews, in a professional and customer-focused way
• Follow internal workflows for escalation and ticket prioritisation
• Use good judgment when deciding how to respond to different customer situations
• Provide clear reporting and feedback on recurring customer issues, disputes, and refund trends

You’re not just following scripts. You’ll need to understand each case, identify the root cause, and use your judgment to determine the best way forward.

• Chargeback experience 

What we’re looking for:

• Excellent English – both written and spoken
• Previous experience in dispute management, payments, or a similar role
• Hands-on experience handling PayPal disputes is a big plus for us.
• Experience with other payment platforms such as Adyen, Klarna, Stripe, or Airwallex is a strong advantage
• Strong digital and computer skills – you’re comfortable working across multiple platforms
• Experience with Zendesk or another CRM system
• Strong written communication skills – you know how to respond appropriately to different types of customers and situations
• Detail-oriented – you understand that accurate documentation is important when handling disputes
• A strong problem-solver who can investigate cases and identify the root cause
• Good judgment and a strong sense of customer service
• Comfortable working independently and taking ownership of cases

• Quick learner who can pick up new systems, processes, and platforms quickly

   

Practical details:

• Full-time role: Working hours are Monday to Friday, 9:00 – 18:00 CET
• Remote position
• You have your own laptop and a stable internet connection

• You use a noise-canceling headset for clear communication

   

Does this sound interesting? Please apply here – we’d be happy to jump on a call to discuss the role and your experience further.