Jobs at Djinni

We are seeking a dynamic and results-oriented Recruitment Researcher to join our team. 

The ideal candidate will possess exceptional communication and negotiation skills, coupled with a strong ability to work collaboratively within a team. As a Recruitment Researcher, you will be responsible for identifying and attracting top talent, conducting thorough candidate assessments and supporting the full recruitment lifecycle. Your proactive approach and dedication to achieving results will be key to your success in this role. 

Requirements:

🔸 Experience in IT researching/sourcing (or finished recruiting courses);
🔸 General understanding of technologies in the IT Industry;
🔸 Knowledge of X-ray, Boolean search, job boards, LinkedIn search;
🔸 English level — Intermediate and higher;
🔸 Strong communication and negotiation skills;
🔸 Results-oriented mindset, with a proven ability to set and achieve recruitment targets and deliver high-quality candidates in a timely manner.

Responsibilities:

🔸 Search for candidates via LinkedIn and other resources;
🔸 Drawing up CVs of candidates in a corporate format;
🔸 Process responses from the corporate website, DOU and other resources;
🔸 Working with different recruitment tools;
🔸 Work closely with the Recruitment team to determine hiring needs and priorities.
 

Working Conditions and Benefits

🔸 Paid vacation and sick leave (without requiring a sickness list);
🔸 Official state holidays — 11 days considered public holidays;
🔸 Opportunities for professional growth through challenging projects and the possibility to switch roles, master new technologies, and improve skills with company support;
🔸 Flexible working schedule: 8 hours per day, 40 hours per week;
🔸 Personal Career Development Plan (CDP);
🔸 Employee support program (Discounts, Care, Health, Legal compensation);
🔸 Paid external training, conferences, and professional certification aligned with the company’s business goals;
🔸 Internal workshops and seminars;
🔸 Corporate library (paper and e-books) and internal English classes.

If you are a motivated and talented Recruitment Researcher seeking a challenging opportunity with a global technology company, this position is perfect for you.

We are seeking a highly proactive and business-driven Business Development Manager to play a key role in expanding our client base. You will be responsible for opening new accounts, establishing relationships with prospective clients and driving initial engagement.

Responsibilities: 

• Identify, approach and engage new potential clients in the IT outsourcing sector.
• Manage the full early-stage sales cycle: outreach, qualification, discovery and handover to the technical team.
• Build and nurture long-term relationships with clients, primarily in the US market.
• Attend international conferences, networking events and industry meetups to build connections and generate business opportunities.
• Maintain a high level of activity across communication channels.
• Collaborate closely with internal teams to ensure alignment on client needs and service offerings.

Requirements:

• Proven experience in IT outsourcing or software development services sales.
• Proven track record of successfully onboarding new clients.
• Experience working with US clients.
• Excellent communication, negotiation and relationship-building skills.
• Ability to work independently, drive processes and deliver results.
• Advanced level of English (both written and spoken).
• Based in Europe and able to travel for conferences and client events.

Working conditions and benefits:

• Paid vacation, sick leave (without a sickness list).
• Official state holidays — 11 days considered public holidays.
• Professional growth while attending challenging projects, and the possibility of switching your role and mastering new technologies and skills with company support.
• Flexible working schedule: 8 hours per day, 40 hours per week.
• Personal Career Development Plan (CDP).
• Employee support program (Discount, Care, Health, Legal compensation).
• Paid external training, conferences, and professional certification that meet the company’s business goals.
• Internal workshops & seminars.
• Corporate library (Paper/E-books) and internal English classes.

Ready to join us? 🚀

Senior Python Engineer (AI-driven Recommendation Platform, iGaming domain)

About the Product

We are developing an AI-powered performance optimization platform for online casinos and sportsbooks. The solution helps operators improve key business metrics by increasing player engagement and loyalty through personalized recommendations and predictive analytics.

The platform collects and processes player behavior data across multiple systems, builds detailed user profiles, and generates actionable insights, including:

• identifying players who misuse bonus programs without long-term retention
• detecting patterns of risky or excessive gaming to support responsible play
• recommending relevant games and activities based on user preferences and behavioral history

You will join a team building scalable recommendation systems, working with large volumes of data, and implementing ML-driven personalization to enhance user experience within iGaming products.

Requirements

• 5+ years of backend development experience with Python
• Strong foundation in mathematics, statistics, or computer science
• Hands-on experience with FastAPI, Django, or Flask
• Solid knowledge of data structures, algorithms, and distributed systems
• Experience with SQL and NoSQL databases (PostgreSQL, Redis, DynamoDB, MongoDB, etc.)
• Practical experience with Kafka or RabbitMQ and asynchronous architectures
• Cloud experience with AWS (Lambda, S3, RDS, SQS, etc.)
• Experience designing and maintaining high-load, scalable systems
• English level — B2 or higher

Nice to Have

• Experience with recommendation systems, data analysis, or ML-based personalization
• Understanding of data pipelines and ETL processes
• Experience with Kubernetes, Docker, and CI/CD pipelines
• Familiarity with Elasticsearch and monitoring/visualization tools (Grafana, Kibana)

Responsibilities

• Design and develop scalable backend services for AI-powered recommendation systems
• Collaborate with data scientists and ML engineers to deploy models into production
• Optimize data storage, processing, and retrieval for large-scale user datasets
• Ensure system reliability, performance, and scalability
• Take part in architectural discussions, code reviews, and mentoring
• Contribute to new features aimed at increasing player engagement and retention

Tech Stack

Python, FastAPI, Django, Flask, Kafka, RabbitMQ, PostgreSQL, Redis, DynamoDB, AWS (Lambda, S3, RDS, API Gateway, CloudWatch), Kubernetes, Pandas, NumPy, SQLAlchemy, Celery, Elasticsearch, Prometheus, Grafana.

Our client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company has been successfully operating on the market for more than 11 years, bringing together a team of 390+ professionals. Starting as a leader in the CIS region, the company is now actively expanding on a global scale.

We are currently looking for a Middle/Senior Media Buyer to join the media buying team and work with scalable traffic across different GEOs and tiers.

📋 Key responsibilities and your contribution:

— Launch, manage, and scale Facebook advertising campaigns across Tier 1 / Tier 2 / Tier 3 GEOs.

— Full ownership of traffic performance and financial results, including PnL responsibility.

— Analyze and optimize key performance metrics: ROI, CR, CTR, CPM, CPA, PnL.

— Work closely with offers, creatives, agencies, and internal teams to improve campaign efficiency.

— Test and adapt strategies based on changes in GEOs, offers, platforms, and market conditions.

— Identify bottlenecks in funnels and processes, propose and implement optimization solutions.

— Maintain clear communication, task-setting, and feedback loops within the team.

— Take an active, hands-on role in both arbitrage and product-oriented media buying directions.

📚 Your qualifications:

— 3+ years of experience in media buying / traffic arbitrage.

— Deep understanding of Facebook Ads ecosystem and traffic acquisition mechanics.

— Proven experience managing monthly budgets from $50,000.

— Strong analytical mindset and confidence working with performance metrics and profitability models.

— Hands-on experience with analytics and tracking tools such as Power BI, Google Sheets, Voluum, Binom, Keitaro (or similar).

— Experience working with offers, creatives, and external partners (agencies, vendors).

— High level of responsibility for results and readiness to work with CRM and PnL models.

— Strong communication skills and ability to give and receive constructive feedback.

— Critical thinking, initiative, flexibility, and adaptability in a fast-changing environment.

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

⭐ Full freedom and hands-on involvement: opportunity to work across multiple directions — arbitrage, product media buying, various GEOs and tiers — without being locked into one narrow scope.

An international IT holding with 11+ years in the market and a team of 390+ employees is scaling. 
The holding is launching a new business unit focused on traffic monetization and affiliate partnerships. The Head of Affiliate Sales will be responsible for building this direction from the ground up and developing a scalable model for monetizing traffic generated by the internal media buying teams.

📋 Key responsibilities and your contribution:

• Develop and implement the company’s traffic resale strategy (Resales Direction).
• Manage internal traffic monetization channels, including Facebook Ads, ASO, SEO, and other performance marketing sources.
• Build and scale a traffic resale ecosystem through affiliate networks, direct advertisers, and media buying teams.
• Identify, onboard, and develop relationships with new advertisers, affiliate networks, and affiliates to scale traffic sales.
• Conduct negotiations and partnership agreements, including commercial terms and payout conditions.
• Manage traffic unit economics, ensuring control over ROI, CPA, CPL, margins, and channel efficiency.
• Analyze traffic performance and continuously optimize monetization funnels.
• Build and develop the team within the direction (affiliate managers, sales managers, traffic managers).
• Establish and optimize traffic sales and distribution processes between advertisers and partners.
• Ensure traffic quality and compliance with partner program requirements.
• Work with analytics and tracking systems to evaluate performance and support decision-making.
• Develop long-term partnerships with key advertisers and affiliate networks.
• Monitor the affiliate and performance marketing market, identifying new traffic sources and traffic monetization models.
• Monitor the affiliate and performance marketing landscape to identify new traffic sources and monetization models.
   

📚 Your qualifications:

• 3–5+ years of experience in iGaming affiliate marketing or traffic arbitrage, preferably in a leadership role.
• Deep understanding of the digital traffic ecosystem, including Facebook Ads, affiliate networks, ASO, SEO, and other performance marketing channels.
• Experience in traffic monetization.
• Hands-on experience working with internal traffic sources and scaling them.
• Strong understanding of traffic unit economics, including ROI, CPA, CPL, LTV, margins, and funnel optimization.
• Experience in building and managing teams (sales managers, traffic managers, affiliate managers).
• Strong negotiation skills and experience in closing partnership agreements with advertisers and affiliate networks.
• Ability to build and optimize traffic resale processes.
• Experience working with trackers, analytics platforms, and BI tools (e.g., Keitaro, Power BI, Google Analytics, etc.).
• Strong analytical skills and the ability to make data-driven decisions.
• English proficiency sufficient for negotiations and working with international partners.
   

➕ Nice to have:

• Experience in traffic reselling.
• An established network of contacts among advertisers, affiliate networks, affiliates, and media buyers.
• Experience working with multiple GEO tiers (Tier 1–3).
   

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

An international IT holding with 11+ years in the market and a team of 390+ employees is scaling its Media Buying division and is looking for a Team Lead Media Buyer to take responsibility for PnL, the team, and the systematic growth of the department.
 

🔥 Responsibilities:

• Manage a team of buyers (3+ people): task setting, KPI control, and team development
• Launch and scale Facebook campaigns across Tier 1–3 GEO
• Take full responsibility for performance and PnL of the department
• Work with budgets of $300K – $1M+ per month
• Build processes: KPIs, reporting, workflows, onboarding, and training of new buyers
• Optimize key metrics: ROI, CR, CTR, CPM, CPA, LTV
• Scale profitable campaigns and implement new strategies
• Collaborate with creative, analytics, and product teams
   

✅ Required experience:

• 1–2+ years in a similar role
• Managing monthly budgets of $300K – $1M+
• Experience managing a team of buyers (3+ people)
• Deep expertise in Facebook Ads
• Experience in iGaming / Gambling verticals
• Understanding unit economics and the impact of traffic on retention and LTV
   

💰 We offer:

• Base + bonus of the team’s net profit
• Unlimited budgets for scaling
• Top-tier and private offers (including the holding’s own products)
• Remote work or offices in Cyprus / Portugal / Poland
• 20 days paid vacation + unlimited sick days
• Health insurance
• Budget for training and professional development
• Opportunity to influence the strategic growth of the department

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an SEO Specialist ⭐️  to join our team to create clear and structured content for English-speaking audiences and work with specifications and keywords for SEO. 

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

As a Tech Support Developer, you will act as a high-level technical escalation point. You’ll spend your time investigating complex issues that require reading (and occasionally writing) code to solve. You are a developer by trade but a problem-solver by nature.

Key Responsibilities

• Deep-Dive Troubleshooting: Investigate complex technical issues reported by users by analyzing logs, querying databases, and reviewing application code.
• Bug Resolution: Identify, reproduce, and document software bugs. You will submit pull requests for hotfixes and minor improvements to the production codebase.
• Tooling & Automation: Build internal scripts and dashboards (Go, Python, or Node.js) to automate repetitive support tasks and monitor system health.
• Technical Advocacy: Translate "user-speak" into actionable technical requirements for the product and engineering teams.
• Documentation: Maintain a robust internal knowledge base regarding system architecture and common technical workarounds.

Technical Profile

• Code Literacy: Proficiency in at least one major language (e.g., C, Go, or Java) with the ability to navigate large, unfamiliar codebases.
• Systems Thinker: Strong understanding of how different components (APIs, databases, and front-end) interact.
• SQL Mastery: Ability to write complex queries to extract data and diagnose state-related issues.
• Optimization Mindset: An interest in performance—you don't just want it to work; you want it to work efficiently.
• Communication: The ability to explain a "race condition" or a "memory leak" to a non-technical stakeholder without losing them.

Why Join Us?

We value technical curiosity and "under-the-hood" knowledge. You’ll have the autonomy to improve our internal systems and a direct impact on the stability of our product.

Fully Remote · Full-time

About Us

We're a product company building AI-powered solutions for international markets. The team is lean and fast-moving — we don't wait months to make decisions, we test, analyze, and scale what works. We're looking for someone who naturally fits this pace.

The Role

This position is for someone who measures their work in click-through rates and conversions, not portfolio views. You'll be a full member of the growth team — from concept to launch to performance analysis.

Responsibilities

• Produce video ads and static banners for Meta, TikTok, YouTube, and Google with a clear focus on conversion.
• Generate several fundamentally different creative concepts every week — not variations of the same idea.
• Research competitor ads, identify strong mechanics, and turn them into even more effective versions.
• Create UGC-style videos that blend naturally into the feed and don't feel like ads.
• Build your workflow around AI — generation, editing, voiceover, characters — as a standard, not an exception.
• Launch hypotheses, read the data, adjust your approach, and repeat the cycle.
• Occasionally contribute to landing page and presentation design for the product.

Requirements

• Solid understanding of performance metrics — CTR, hook rate, ROAS, scroll-stop rate — and how to influence them through design and video structure.
• Hands-on experience with video advertising: you know how to grab attention in the first 2 seconds and hold it through to the CTA.
• Confident use of AI tools for image generation, video production, and voice content.
• Ability to develop a concept from scratch with minimal briefing — high autonomy is expected.
• Comfortable maintaining a high production volume without sacrificing quality.

Tech Stack

Required:

• Video generation: Runway, Pika, ByteDance Video Tools (ModelArk / Seedream)
• Image generation: Midjourney, Stable Diffusion
• Editing: CapCut, Premiere Pro, After Effects
• Characters & effects: NanBanana, face swap, lip-sync tools

Nice to have:

• AI avatars: HeyGen, Synthesia, D-ID
• Voice: ElevenLabs
• Any tools for scalable UGC production

What We Offer

• Salary: $1,500 – $2,500/month depending on experience and results
• Performance bonuses tied to real metrics, not just effort
• Fully remote or hybrid — your choice
• Full access to the required AI tool stack, covered by the company
• Clear growth path to Lead Creative or Head of Creative

Test Assignment

Instead of a standard screening process, we'd like to see how you think and work:

• Three banner concepts for a single offer: one through pain point, one through benefit, one through curiosity or an unexpected angle.
• One video up to 30 seconds — UGC or native ad format.
• A brief description of your workflow: which tools you used and why.

We evaluate: hook strength, message clarity, and conversion potential. Visual polish is secondary.

How to Apply

Send your completed test assignment along with a few lines about yourself. If you'd like a more detailed brief before starting — just ask, we'll provide one.

Description

We are building an AI-driven SDLC automation platform leveraging AWS Bedrock, knowledge bases, domain agents, and tool-based orchestration.
We are looking for a Lead AI Engineer to design and implement the AI architecture, including RAG pipelines, agent systems, tool-calling mechanisms (MCP-style architectures), model evaluation, and guardrails.
This role requires real production GenAI experience, not experimentation.

Requirements

• 8+ years software engineering experience
• 3+ years hands-on ML / AI engineering experience
• Strong Python (mandatory)
• Proven production experience with LLM systems

Deep understanding of:

– RAG architecture

– Embeddings

– Chunking strategies

– Retrieval optimization

• Experience with AWS Bedrock
• Experience designing tool-calling LLM systems (MCP or equivalent architecture)
• Experience integrating external APIs as agent tools
• Experience building REST services (FastAPI or similar)
• Experience with vector databases (OpenSearch, Pinecone, etc.)
• Experience implementing evaluation frameworks for LLM quality
• Experience mitigating hallucinations and prompt instability

Strong understanding of:

– Token economics

– Context window constraints

– Cost-performance tradeoffs

• Experience integrating with GitHub and JIRA APIs
• Production experience beyond notebooks or PoCs

Job responsibilities

• Architect and implement RAG pipelines on AWS Bedrock
• Design knowledge ingestion pipelines (JIRA, GitHub, Confluence, S3)
• Define chunking, embedding, and retrieval strategies
• Design vector storage and retrieval architecture
• Architect tool-calling agent systems (MCP or equivalent)

Define when to use:

– Direct API invocation

– Lambda-based tools

– MCP-based tool integration

– Design and implement structured output agents

• Implement hallucination mitigation strategies
• Build evaluation pipelines for model quality and regression testing
• Optimize token usage and latency
• Define model routing strategies (cost vs quality)
• Implement guardrails and structured validation
• Work closely with DevOps to productionize AI services
• Mentor AI engineers and define AI engineering standards
• Define long-term GenAI roadmap and architecture patterns

Middle Project Manager 
DTeam is looking for an independent Middle Project Manager who is ready to take real ownership of delivery — including fixed-price projects, shared teams, and dynamic priorities.
This role is not a coordinator position. We expect a PM who can make decisions, manage constraints, and keep projects moving forward without constant supervision.
Responsibilities

• Own project delivery end-to-end: scope, timeline, communication, and outcomes
• Manage fixed-price and T&M projects, balancing scope, roadmap, and budget limitations
• Independently run client communication and expectation management
• Plan delivery considering shared developers across multiple projects
• Adjust plans proactively when priorities or resources change
• Maintain Jira structure, backlog clarity, and delivery visibility
• Identify risks early and drive practical solutions

Requirements

• 3+ years of Project Management experience in IT outsourcing/outstaffing
• Proven experience delivering fixed-price projects within budget constraints
• Ability to plan roadmaps under limited or shared resources
• Strong ownership mindset and decision-making skills
• Comfortable working in fast-changing delivery environments
• Solid Agile practices and confident Jira usage
• English — Upper-Intermediate+

Nice to have

• Experience with AI, SaaS, or CRM products
• Technical background or strong system thinking

• Experience working with distributed teams across time zones

   

What to expect from the role

• Multiple projects with shared team members
• Changing priorities and evolving scopes

• A delivery-focused environment where transparency and ownership matter more than formal processes

   

🎁 What We Offer:
Remote-friendly, full-time role with flexible working hours
21 vacation days + 5 paid sick days per year
Corporate English language courses
Supportive and professional team
A modern work environment with opportunities for growth
Involvement in large-scale and innovative outstaffing projects
📩 Interested? Send us your CV — we’re excited to get to know you!

We’re on the hunt for a talented and imaginative Senior Copywriter who knows how to turn ideas into compelling words. If you love crafting stories, creating engaging content, and bringing brands to life through language, we’d love to hear from you.

What you’ll do

• Create content for social media (LinkedIn, Instagram, Facebook, Twitter/X, YouTube) with a strong sense of tone and storytelling, and contribute visual ideas for designers
• Craft stories for the Evoplay Media insights section and develop new content formats
• Write website copy for various projects
• Support marketing and product teams with ad-hoc writing tasks
• Participate in creative ideation sessions for campaigns, product launches, and industry events
• Bring new ideas, formats, inspirations, and creative references

Types of content you’ll create

• Social media storytelling
• Product launch narratives
• Industry insight articles
• Campaign copy
• Website storytelling
• Scripts for videos and media content

• Event storytelling and partner communication

   

What we’re looking for

• Excellent written English — fluent, expressive, a feel for how things should sound
• A varied portfolio — multiple tones and formats that show an impressive range
• Love for exploration — you enjoy searching for a perfect form to express your thoughts and vision
• Talent to approach B2B content, making copy sound more human and relatable
• Deep understanding of storytelling
• Think in concepts, not just sentences
• Notice the difference between good writing and memorable writing
• Niche taste for word choices and aesthetics

• Experience in B2B Marketing

   

Would be a plus

• Experience in iGaming
• AI visuals generation skills
• Experience with targeted ads

We are Galaktica, a Ukrainian product IT company that creates and promotes its own online projects in the most affluent markets worldwide: the USA, Canada, Australia, the UK, and the EU. Our company, as well as our main product, has been around for over 5 years. Galaktica’s products are successful, which allows us to ensure growth and development opportunities for our employees.

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What We’re Happy to Offer You

Work format: choose the option that suits you best — remote, hybrid, or in one of our offices located in Kyiv, Lviv, Odesa, or Cyprus (Larnaca). All Ukrainian offices are equipped with generators and Starlink, and are available for the team 24/7. The standard working hours are 10:00 to 18:30.

Equipment: we provide everything necessary for comfortable and productive work — laptop/PC, additional monitors, or specialized gadgets, depending on your tasks and experiments.

Security and insurance: we care not only about employee satisfaction but also about your well-being in difficult times. Each team member receives medical insurance (within Ukraine) or a financial compensation for sports activities covered by the company.

Rest and balance: enjoy 3 weeks of paid vacation per year, unlimited day-offs, and flexible sick leaves without unnecessary bureaucracy. We trust our team and support a healthy work-life balance.

Colleagues and atmosphere: the people around you define your quality of life and growth. Through our thorough interview process, we select the best of the best. You’ll work alongside true professionals in their fields.

Continuous development: we cover the costs of trainings, seminars, online courses, and conferences. We have our own LMS platform, library, and book club for those who love to learn. In addition, we have three certified coaches who provide internal trainings and personal coaching sessions — helping you understand yourself better, develop leadership skills, and achieve professional goals.

English language: we compensate 50% of the cost of individual English lessons and have an internal Speaking Club so you can improve your language skills and overcome any barriers.

Sports activities: join corporate volleyball, running, or yoga trainings held weekly and fully covered by the company. We’ve already run more than one marathon — our coaches are true professionals!

Team spirit: we regularly organize team-building events, from retreats to cozy in-office gatherings. It’s a great way to connect and recharge with your teammates. You can feel the vibe of our events here — YouTube Galaktica.

🚀 Our Mission

To build a product-based IT ecosystem of diverse directions where every employee has the opportunity to create internal startups, grow, and bring their ideas to life.
Join us!

💙 Social Responsibility

As a socially responsible business, our company continuously implements projects and initiatives aimed at supporting the Defense Forces, veterans, and children affected by the war.

We operate two charitable foundations, specializing in the rehabilitation of military personnel and assistance to children of soldiers and those affected by combat. The company fully funds their administrative operations and allocates resources to their core missions.

We regularly purchase FPV drones, reconnaissance systems, and supply vehicles to our defenders. Last year, we expanded our support of the Armed Forces by investing in military tech startups developing strike drones and reconnaissance systems — one of the top strategic priorities for our armed forces.

Please note: if our team is interested in your candidacy, we’ll contact you in the most convenient way to discuss the vacancy details!

Fractional Operational Accountant

Part-time • Remote • Long-term

About the Company

We operate a portfolio of operating businesses backed by a private family office. One of these businesses is an active vehicle dealership with regular inventory turnover, reconditioning activity, and an international team.

Year-end taxes and compliance are handled by an external CPA. Internally, the focus is on maintaining clean, current books during the year so management can rely on accurate numbers and the CPA can work efficiently at year-end.

Why We’re Hiring

Day-to-day bookkeeping and expense entry have been handled internally as a temporary solution. While this kept things moving, it is not sustainable and does not provide the level of structure or control we need.

We are now looking for a dedicated fractional accountant to own operational bookkeeping, systematize processes, and keep the books current on a predictable weekly cadence.

What You Will Do

You will take ownership of the operational accounting workflow. This includes running a structured receipt capture and intake process, following up on missing information, and ensuring expenses are consistently coded and posted into the DMS by vehicle and by department.

You will enter expenses on a fixed schedule, reconcile bank and credit card accounts regularly, and maintain clean support schedules that feed into monthly reporting and year-end CPA work.

An initial part of the role will involve cleaning up historical backlog from prior periods (catch-up reconciliations, clearing uncoded items, and aligning expenses properly). Once complete, the role transitions into steady-state weekly maintenance.

You will also handle biweekly international payroll processing, including collecting inputs, preparing payroll runs, coordinating payments, and recording payroll entries correctly.

What Success Looks Like

Books are current and reliable, not weeks or months behind.
Reconditioning cost per vehicle is visible and accurate.
Suspense and uncoded balances are minimal and actively managed.
Management can trust the numbers without manual adjustments.
The CPA receives clean, organized records at year-end.

Working Pattern

This is a fractional, part-time role.
Expected workload is approximately 1–2 full working days per week once steady-state is reached.
The initial cleanup phase may require additional hours for a limited period.
Fully remote. Overseas candidates are welcome.

Compensation

Compensation depends on experience and weekly time commitment.
Backlog cleanup may be scoped separately.

Required Experience

Strong transactional bookkeeping experience.
High discipline around reconciliations and closing open items.
Clear communication and willingness to proactively ask questions and follow up.
Comfortable enforcing process when inputs are incomplete.
Ability to work independently and maintain consistent weekly output.

Nice to Have

Experience with dealership or automotive accounting.
Experience posting expenses into a DMS.
Prior exposure to international payroll or multi-entity environments.

This Role Is NOT a Fit If

You prefer batching everything once a month.
You avoid follow-ups on missing or unclear data.
You rely on others to clean up accounting issues later.
You are looking for a purely advisory or controller-level role without hands-on execution.

Why Join Us

You’ll work directly with the founder in a business that values clarity, ownership, and follow-through. The role is designed for someone who wants a long-term, trusted collaboration, not short-term task work. If you are organized, disciplined, and want to help build a clean financial operating system from the ground up, this is a strong fit.

How to Apply

Please send a CV and a short note outlining relevant bookkeeping or dealership accounting experience.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

A suite of mobile applications that enable on-demand and fixed-route public transportation for individual riders and operators worldwide. The platform allows users to book rides, manage accounts, track vehicles in real time, and access multi-modal transit options. It serves transit agencies and operators by digitizing scheduling, routing, and passenger communications, integrating mapping services, real-time location data, and AI-driven dispatching. 

About the Role:

As a Senior iOS Engineer on the rider-focused mobile team, you will own key components of a large-scale, user-facing application that millions of riders rely on to plan and complete journeys. You will collaborate with designers, backend engineers, and product managers to architect and implement new features, strengthen the mobile infrastructure services, and lead the evolution of UI and automation testing frameworks across platforms. The role requires end-to-end responsibility - from initial design through post-release maintenance - and provides opportunities to mentor peers, influence technical standards, and tackle critical production incidents in a dynamic environment. This position offers autonomy, deep technical challenges in performance and concurrency, and direct impact on both user satisfaction and operational efficiency.

Key Responsibilities:

• Collaborate with cross-functional teams to design and deliver new rider-facing features in Swift using SwiftUI and UIKit.
• Architect and maintain core mobile infrastructure services that power the iOS application.
• Implement and evolve a multi-platform UI and automation testing infrastructure to ensure consistent quality and performance.
• Integrate RESTful APIs and real-time location services to support booking, tracking, and account management workflows.
• Optimize application performance, manage memory, and debug complex issues in production environments.
• Leverage concurrency models (async-await, GCD, Operation Queues) for efficient background processing and smooth UI responsiveness.
• Rapidly diagnose and resolve critical production incidents.
• Conduct thorough code reviews, enforce coding standards, and improve tooling to maintain high code quality.
• Mentor and guide engineers, sharing best practices in architecture, testing, and performance optimization.

Required Competence and Skills:

• 5+ years of hands-on experience in iOS application development with a production-grade codebase.
• Expertise in Swift, with deep familiarity with SwiftUI and UIKit frameworks.
• Strong knowledge of mobile architecture patterns (MVC, MVVM, MVP) and best practices in modular design.
• Proven experience integrating and consuming RESTful APIs and handling offline data scenarios.
• Demonstrated skills in profiling, performance tuning, memory management, and instrumentation tools.
• Proficiency with concurrency mechanisms in iOS: async-await, Grand Central Dispatch, and Operation Queues.
• Experience working on large, long-lived applications involving multiple engineers and rapid iterations.
• Excellent debugging skills and the ability to analyze and resolve critical issues under pressure.
• Strong communication skills in English and a collaborative, team-oriented mindset.
• Track record of mentoring or providing technical leadership within an engineering team.

Advantage:

• Experience with Core Location, MapKit, or third-party mapping SDKs such as Google Maps.
• Familiarity with multi-platform testing tools and UI automation frameworks.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.