Jobs at Djinni

We are Formula Spin, an ambitious team specializing in the development of slot games.
Our mission is to create innovative, engaging, and high-quality games that set new standards in the industry.
Formula Spin’s work is based on principles that unite us and make our company not only successful but also a comfortable place for all employees.
We are looking for an experienced Legal Counsel.

Requirements:

• Higher legal education
• 3+ years of experience as a lawyer, preferably in
  iGaming, IT, Game Development, or FinTech
• Strong knowledge of B2B contract law
• Experience working with international contracts
• Confident English (Upper-Intermediate / Advanced) —
  contracts drafting and correspondence
• Strong organizational skills, attention to detail, ability to
  work independently

• Understanding of high-risk / regulated industries is a
  strong plus
   

  Key responsibilities:

• Full legal support of the company’s activities in the iGaming
  industry
• Drafting, reviewing, and managing contracts, including:
  - B2B distribution agreements
  - Software / Game Provider agreements
  - NDA, SLA, Non-compete, Non-solicitation agreements
  - Marketing, Affiliate, and Influencer agreements
• Legal support of deals with operators, aggregators, and
  platform providers
• Support of licensing processes (MGA, Curaçao, UKGC, etc. —
  considered a plus)
• Interaction with external legal counsels and regulatory
  authorities
• Ensuring compliance with requirements in the areas of:
  - IP (copyrights, trademarks, content)
  - AML / KYC (at the provider level)
  - GDPR / Data Protection
• Legal review of new products, game mechanics, and marketing
  activities
• Participation in corporate matters (group structure, corporate
  documents, resolutions)

Why join us?

• Work in an international iGaming company with a growing
  partner portfolio
• Direct involvement in real business processes, not a “lawyer-
  for-the-sake-of-lawyer” role
• Competitive salary fixed in $
• Remote work with a convenient schedule
• Open culture, no bureaucracy, quick feedback loops
• Direct communication with the CEO and top management

• Project Description:

  Join the Data Engineering team to contribute to the ongoing maintenance and improvement of an internal LLM-powered assistant that uses hosted LLM APIs and internal knowledge sources, with a focus on reliability, retrieval quality, and operational excellence.

• Responsibilities:

  • Maintain and enhance ingestion/enrichment pipelines for internal content (parsing/extraction, normalization, metadata enrichment, deduplication, and quality monitoring)
  • Improve indexing and retrieval performance and quality (chunking/segmentation refinements, embedding/index update workflows, metadata filtering, caching) and support hybrid retrieval capabilities (vector + keyword/BM25 + metadata)
  • Implement and maintain access-aware retrieval by propagating/enforcing document permissions through indexing and query-time filters, including audit logs and validation tests
  • Improve source attribution so responses reliably point to the correct documents and sections in a consistent format.
  • Extend and harden tool/workflow execution and automations (scheduled/trigger-based), including retries, timeouts, idempotency, concurrency controls, and run history
  • Develop and maintain evaluation and regression testing (golden sets, automated scoring) and support structured comparisons across LLM providers/models as required
  • Operate the platform in production: observability (logs/metrics/tracing), alerting, incident support, performance tuning, and cost controls, plus runbooks and handover documentation

• Mandatory Skills Description:

  8+ years of hands-on experience in Data Science and 5+ years in Machine Learning, with a proven track record, demonstrated through a robust portfolio of projects.
  Strong programming skills in languages such as Python and familiarity building ETL pipelines.
  Expertise in SQL and experience with both relational (preferably Postgres) and NoSQL databases (Open Search or Elastic Search)
  Familiarity with AWS cloud platform and its services.
  Experience with version control systems (e.g., Git) and CI/CD pipelines.
  Ability to build scalable infrastructure to embed and search very large number of documents.
  Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines.
  Expertise in ML inference optimizations
  Solid experience with Hybrid RAG, chunking/segmentation refinements, embedding/index update workflows, metadata filtering, caching, etc.
  Knowledge of network optimization for distributed ML training and inference.
  Understanding of distributed training patterns and checkpointing strategies.
  Strong English skills (B2 and higher)
  Strong verbal and written communication skills.
  Ability to work independently and collaborate in a group.

• Nice-to-Have Skills Description:

  Agile certification
  Oracle/Microsoft attestations and certifications
  Domain knowledge - Trading and Capital Markets

• Languages:
  • English: C1 Advanced

We are looking for a Junior Project Manager to join our growing PM team. This is a long-term position suited for someone with hands-on experience in project management, project coordination, or business analysis in IT who is ready to take on more ownership and grow steadily in the PM direction.

We are not looking for someone who simply executes instructions. We are looking for someone who thinks, asks the right questions, understands the context behind a task, and takes responsibility for delivering quality results — even on small things.

Responsibilities

• Managing projects across different stages of the development lifecycle
• Tracking tasks, deadlines, blockers, open questions, follow-ups, and risks
• Preparing meeting notes, status updates, and call summaries
• Keeping project documentation current and well-organized
• Communicating with cross-functional teams: developers, QA, designers, BAs, and clients
• Participating in internal and client-facing meetings
• Organizing demos, status meetings, and other regular project activities

• Identifying risks, unclear requirements, dependencies, and potential issues early

   

Requirements

• 6 months to 1 year of practical experience in Project Management, Project Coordination, or Business Analysis in IT
• Understanding of SDLC and the main stages of product development
• Familiarity with Agile and Scrum methodologies
• Hands-on experience with task-tracking tools such as Jira, Trello, or Asana
• Ability to work with information: structure it, clarify it, and document it clearly
• Experience writing meeting notes, follow-ups, status updates, and project documentation
• Strong organizational and communication skills
• Analytical mindset with a genuine interest in understanding tasks beyond surface level
• Openness to feedback and a clear motivation to grow in the PM direction

• English level: Upper-Intermediate or Advanced

   

What matters most to us

More than years of experience, we value mindset. The right person for this role is someone who does not wait to be told every next step. When a task is unclear, they work to clarify it — asking questions, finding context, and thinking about the end result. They take ownership not just of completing tasks, but of completing them well. They do not get stuck in ambiguity; they move things forward.

Hiring stages

HR Interview → Test Task → PM/Technical Interview

We're looking for a Mid Full Stack Developer (.NET / Angular) for an international Ukrainian–Israeli team building a data-driven product in the sports betting domain (African market), with future plans to expand into banking solutions. Primarily frontend-focused: 70% Angular / 30% .NET backend.

Project Overview

The product collects and aggregates sports event data from multiple sources, analyzes client behavior, and distributes processed data to end users. The project is actively evolving, with a strong focus on automation and AI-driven decision-making.

Role Purpose

This role is focused primarily on frontend development with approximate workload distribution: 70% frontend / 30% backend.

Responsibilities

• Develop and maintain backend and frontend services using .NET 5/Angluar 16
• Develop system integrations with third party providers (SMS. email, payment systems)
• Work with MS SQL databases (data modeling, performance optimization, changes management)
• Participate in system architecture discussions and technical decisions
• Collaborate closely with the Team Lead and development team
• Take ownership of assigned components and ensure their stability in production
• Participate in estimation, planning, and Jira-based workflows
• Be available for paid on-call duty on weekends (emergency response within 1 hour, approximately 1-2 per month)

Technical Requirements

Must-have

• Angular 16
• Ionic

• .NET 5

• MS SQL
• understanding of backend architecture and data flows
• Experience working in production systems
• English B2+
  • Experience with Claude and agentic development

Nice-to-have

• RabbitMQ
• AWS
• Python

Soft Skills

• Fast learner, flexible, able to work in a fast-paced environment
• Strong sense of ownership and responsibility
• Attention to detail
• Clear and effective communication
• Team-oriented and humble mindset

We are helping our partner — a fast-growing product company in the iGaming space — find a Middle Java Developer to join their backend team.

This is a product environment where backend engineering directly impacts platform stability, scalability, and business growth.

You won’t just “close tickets.” You’ll work on real systems, real architecture, and real technical challenges.

What this role is really about

You’ll be working on a high-load platform where:

• systems process real-time events;
• performance and reliability matter daily;
• backend services must scale under heavy load;
• technical decisions affect the whole product ecosystem.

The team builds and develops services end-to-end, with a strong engineering mindset and ownership culture.

What you’ll be doing

• Develop and improve backend services.
• Work with microservices architecture.
• Participate in technical discussions and solution design.
• Solve performance and scalability challenges.
• Collaborate closely with developers, QA, and product teams.
• Support and improve existing services while building new functionality.
• Take ownership of your work and engineering decisions.

What we’re looking for

• 3+ years of commercial experience with Java.
• Strong practical experience with:
  • Spring Boot;
  • PostgreSQL;
  • Kafka or similar messaging systems.
• Experience working with microservices.
• Good understanding of distributed systems principles.
• Experience with SQL and NoSQL databases.
• Experience with AWS or Kubernetes will be a plus.
• gRPC — nice to have.

But more importantly:

• You think beyond tasks.
• You can explain your technical decisions.
• You are proactive and structured in your work.
• You care about quality, not only delivery speed.

What you get

• Product company environment (not outsourcing).
• Real impact on the product and technical decisions.
• Strong engineering team and mature processes.
• Complex backend challenges and high-load systems.
• Remote work format.
• Fast-growing iGaming product with global scale opportunities.

We are helping our partner — a fast-growing product company in the iGaming space — find a Middle Java Developer to join their backend team.

This is a product environment where backend engineering directly impacts platform stability, scalability, and business growth.

You won’t just “close tickets.” You’ll work on real systems, real architecture, and real technical challenges.

What this role is really about

You’ll be working on a high-load platform where:

• systems process real-time events;
• performance and reliability matter daily;
• backend services must scale under heavy load;
• technical decisions affect the whole product ecosystem.

The team builds and develops services end-to-end, with a strong engineering mindset and ownership culture.

What you’ll be doing

• Develop and improve backend services.
• Work with microservices architecture.
• Participate in technical discussions and solution design.
• Solve performance and scalability challenges.
• Collaborate closely with developers, QA, and product teams.
• Support and improve existing services while building new functionality.
• Take ownership of your work and engineering decisions.

What we’re looking for

• 3+ years of commercial experience with Java.
• Strong practical experience with:

  • Spring Boot;
  • PostgreSQL;
  • Kafka or similar messaging systems.

• Experience working with microservices.
• Good understanding of distributed systems principles.
• Experience with SQL and NoSQL databases.
• Experience with AWS or Kubernetes will be a plus.
• gRPC — nice to have.

But more importantly:

• You think beyond tasks.
• You can explain your technical decisions.
• You are proactive and structured in your work.
• You care about quality, not only delivery speed.

What you get

• Product company environment (not outsourcing).
• Real impact on the product and technical decisions.
• Strong engineering team and mature processes.
• Complex backend challenges and high-load systems.
• Remote work format.
• Fast-growing iGaming product with global scale opportunities.

About Llama Luna Apps

We're an enthusiastic team of 10 building and pushing iOS apps in Health & Wellness. Five years on the market, 8M+ combined downloads, a 4.9 average App Store rating, an App Store App of the Year winner, and Apple Design Award finalist.
 

Our apps:

• Waterllama — our flagship, a llama-themed water tracker with more features than you knew you needed
• Foodllama — AI calorie tracker with adorable llama design
• Pinkllama — the cutest period tracker, featuring our signature llama character
• Mindllama — sleep, focus, and mindfulness, of course with a llama
• App #5 — launching soon, and you'll help take it to market
   

We keep the team small and the bar high - everyone here is an A-player in their craft, and we work hard to keep it that way. That's what makes the output strong and the work actually fun.
 

Who we're looking for

A professional who moves fast and thinks in experiments. We don't sit in approval cycles, we don't write strategy decks for the sake of decks, and we don't wait for the perfect plan - we test, measure, and iterate. We need someone who works the same way: forms hypotheses, ships them quickly, kills what doesn't work, and doubles down on what does.

What you'll own

• Influencer partnerships — sourcing, negotiating, briefing, tracking results
• Organic UGC at scale — TikTok, Instagram, X, Lemon8 across multiple accounts, fast iteration
• ASO and Apple Search Ads — full ownership
• AI automation across the function — we already use AI in content production; you'll build workflows, not just use tools
   

You'll work with our designer, marketing, and content specialist, and report directly to the Co-founder & COO.
 

You're a fit if you have

• 3+ years of hands-on mobile app growth (paid + organic + influencer)
• Influencer deals end-to-end — sourcing, negotiating, measuring
• UGC at scale across multiple accounts with content that performed
• AI-native working style - you build automations, not just prompts
• Subscription monetization fluency (trials, paywalls, funnel logic)
• iPhone user

Bonus: ASO and Apple Search Ads & launching apps from zero.
 

Schedule

13:00-22:00 Kyiv time, available in chats. This overlaps US influencer/partner conversations and our internal founder team's hours.
 

Hiring process

1. Short Google form
2. Video intro (questions sent after step 1)
3. Test task #1 (unpaid - up to 1h)
4. Test task #2 (paid - up to 4h)
5. Call with Co-founder — fit, terms, onboarding
6. Offer

We respond at every step.

What we offer

• 24 paid vacation days per year + public holidays. Unused days roll over into the next year - we don't pressure you to "use it or lose it"
• 10 paid sick days per year, no doctor's notes or bureaucracy required
• Fully remote

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Senior DevOps Engineer who is passionate about building resilient infrastructure and ensuring high availability for high-load systems. If you thrive in complex cloud-native environments and enjoy working with scalable architectures, this opportunity is for you.

 What Will Be Your Responsibilities

• Design, build, and optimize high-load, highly available server-side platforms (Nginx, PHP-FPM, MySQL, Redis, message queues).
• Architect and maintain Kubernetes-based platforms and containerized workloads (Docker, Helm, GitOps).
• Design and operate secure network infrastructure:
  • Firewalls (iptables, UFW, security groups, NACLs)
  • Reverse proxies and L7/L4 load balancers
• Implement DDoS protection and WAF strategies (Cloudflare, rate-limiting, bot protection).
• Build and maintain observability stack:
  • Metrics (VictoriaMetrics, Prometheus)
  • APM (New Relic, OpenTelemetry)
  • Centralized logging and alerting
• Design, implement, and continuously improve CI/CD pipelines (Jenkins, GitHub Actions).
• Automate infrastructure and platform lifecycle using Infrastructure as Code and configuration management.
• Participate in architecture design, reliability engineering, and capacity planning.
• Ensure security, compliance, and audit readiness (PCI DSS, secrets management, access control).

What We Expect From You

• Strong hands-on Linux expertise (Debian, Ubuntu, systemd, networking, performance tuning).
• Deep experience with AWS:
  • Compute (EC2, ASG, EKS)
  • Networking (VPC, Load Balancers, peering)
  • Managed databases (RDS Aurora)
  • Messaging (SQS, Kafka)
• Strong database operations knowledge: MySQL HA, replication, backup strategies.
• Production experience with Kubernetes (cluster architecture, HA, upgrades, disaster recovery).
• Advanced CI/CD experience: Jenkins, GitHub Actions, GitOps practices.
• Strong Cloudflare expertise: DNS, CDN, WAF, DDoS protection.
• Infrastructure as Code: Terraform (mandatory), Ansible.
• Scripting and automation in Bash and Python.
• Solid understanding of networking and security fundamentals (TLS, IAM, VPN, firewalling, zero-trust).
• Experience working in regulated environments or with security standards (PCI DSS is a plus).

 Tech Stack

AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python, Bash.

What We Offer:

We believe that a happy team builds the best products. Here is how we support you:

Remote & Flexible – Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Monday–Friday.

Financial Stability – Timely compensation payments.

Personal Equipment Policy – Equipment is provided to ensure comfortable and efficient work.

Knowledge Sharing – We regularly gather to discuss new trends, share insights, and grow together.

Community – Work in a team of like-minded professionals who support, inspire, and tackle complex challenges together.

Creative Freedom – We encourage initiative and provide space for professional expression and implementation of your ideas.

Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation);

Atmosphere – A friendly, results-oriented environment focused on mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

We look forward to welcoming you to our team! 

We are looking for a Senior Embedded Systems Integration Engineer to join a defense project focused on precision turret systems operating under strict real-time, hardware, and field reliability constraints.

You will be responsible for building and integrating the embedded layer that connects control algorithms, sensor inputs, edge computing platforms, and targeting/stabilization subsystems into a cohesive turret platform. This role is ideal for an engineer who can work close to hardware, understand system behavior end-to-end, and contribute to control logic, sensor processing, and platform integration.

You will work directly on defense projects for Ukraine, with a short path from implementation to field testing and real-world deployment.
 

What We Offer

• Direct contribution to defense projects for Ukraine.
• Collaboration with experts in embedded systems, robotics, control systems, sensors, and defense technology.
• Ownership of key architectural and integration decisions.
• Hands-on work with real hardware, field testing, and deployed systems.
• Competitive compensation based on experience.
• Temporary military service exemption for work on defense-critical projects.

Requirements
 

Core Technical Skills - Required

• 5–8 years of commercial embedded software development experience.
• Degree in Computer Science, Electrical Engineering, Applied Mathematics, Physics, Robotics, or a similar technical field.
• Strong Linux embedded development experience.
• Hands-on experience with NVIDIA Jetson, Raspberry Pi, ARM-based platforms, or similar edge devices.
• Solid C++14/17/20 skills.
• Python for tooling, prototyping, automation, and data analysis.
• Experience with hardware bring-up, peripheral integration, driver configuration, GPIO/UART/I2C/SPI/CAN/Ethernet interfaces.
• Understanding of real-time constraints, latency budgeting, system timing, and deterministic behavior.
• Experience with control algorithms, stabilization logic, or motion/control systems.
• Strong mathematical background: linear algebra, geometry, trigonometry, coordinate systems, filtering, signal processing basics.
• Experience integrating and processing data from sensors at the system level.
• Ability to work independently with minimal supervision and make engineering decisions in uncertain hardware environments.
   

Sensor & Platform Experience

The ideal candidate should have hands-on experience with several of the following areas:

• Edge computing platforms: Jetson Nano / Xavier / Orin, Raspberry Pi, ARM SoCs.
• Short-range radar integration and data processing.
• Audio sensors, microphones, acoustic arrays, or sound-based detection systems.
• General audio/signal processing: filtering, noise reduction, feature extraction, direction estimation, or event detection.
• Camera or optical sensor integration as part of a broader sensor stack.
• IMU, encoders, motor controllers, or positioning sensors.
• Sensor synchronization, timestamping, and alignment.
• Low-level communication with hardware modules and external devices.
• Field-oriented debugging of embedded systems.
   

Will Be a Plus

• Experience with turret systems, PTZ platforms, stabilized gimbals, robotics, drones, or unmanned systems.
• Experience with EO/IR cameras, thermal cameras, night vision, or optical tracking systems.
• Knowledge of PID control, Kalman filters, sensor fusion, target tracking, or stabilization algorithms.
• Experience with radar signal processing or acoustic localization.
• ROS/ROS2 experience.
• Experience with GStreamer, V4L2, DeepStream, OpenCV, or edge AI pipelines.
• Experience with model deployment on edge devices.
• Mission-critical, defense, aerospace, robotics, or safety-critical systems experience.
• Remote telemetry, diagnostics, logging, and monitoring tooling.
• Experience with field testing and debugging hardware in non-lab conditions.
   

Responsibilities

• Develop and integrate embedded software components for the turret platform.
• Work with Jetson, Raspberry Pi, and other edge hardware platforms.
• Integrate sensors including short-range radars, sound sensors, optical sensors, IMUs, and other peripheral devices.
• Implement and tune control logic for turret movement, stabilization, and positioning.
• Support development and integration of targeting, tracking, and sensor alignment logic.
• Process and expose sensor data to higher-level targeting, detection, or control subsystems.
• Work with mathematical models related to geometry, aiming logic, coordinate transformations, filtering, and timing.
• Build reliable communication between embedded modules, sensors, control boards, and compute platforms.
• Collaborate with CV, robotics, hardware, and control teams to ensure clean and timely data delivery.
• Participate in hardware selection, architecture discussions, and integration planning.
• Debug timing, latency, synchronization, and reliability issues across the embedded stack.
• Support field testing, troubleshooting, calibration, and system maintenance.
• Ensure robustness and reliability of deployed systems under field conditions.
   

Ideal Candidate Profile

You are a strong embedded engineer who is comfortable working close to hardware and understands how real systems behave outside of perfect lab conditions. You can connect sensors, debug interfaces, analyze timing, reason about control logic, and translate mathematical or algorithmic requirements into reliable embedded software.

You do not need to be only a computer vision engineer. This role is broader: it combines embedded Linux, edge platforms, sensor integration, control systems, signal processing, and applied mathematics for real defense hardware.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.
 

About The Role

We are looking for a System Administrator to join our Sysadmins team in Odesa. In this role, you will be responsible for providing essential support to our employees, resolving technical issues, and ensuring exceptional service.
 

What You Will Do

• Support Atlassian products:
  • Jira – project setup, permissions, issue tracking.
  • Confluence – maintain team documentation and access rights.
  • Jira Service Management – handle helpdesk tickets and workflows.
• Administer Google Workspace, GitLab, Keeper, Vanta, Aquera, and other services.
• Manage MDM solutions (Iru, Hexnode).
• Communicate solutions clearly to users and update documentation.
• Collaborate with teams across the company to improve processes and share knowledge.
• Ensure security best practices across systems, user access, and company data.
• Troubleshoot hardware, software, and network issues.
• Follow the working schedule of 10:00–19:00 (or 09:00–18:00) UA time 

What You Will Bring

• At least 2 years of experience in a similar role
• B1 or higher English language skills, both written and spoken.
• Confident PC user with a good understanding of common software applications and operating systems.
• Strong problem-solving skills and attention to detail.
• Service-oriented with strong communication and interpersonal abilities.
• A strong desire to learn and develop technical skills.

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What We Offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – We cover certifications and IT conferences to keep you at the top of your game.

🌱 Well-being Support – We offer access to psychology sessions to support your mental and emotional health

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (30 mins)

🎯 Step 2: Final Interview – A Tech Interview with your potential Team Lead and VP of Infrastructure to ensure alignment with our values and mission (60 mins)

We Are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 
 

Ready to join us? Apply Now!

We’re looking for a proactive Outreach VM to support our sales team by building and managing outbound pipeline.

This role is ideal for someone who understands outreach mechanics, is comfortable with volume, and wants to grow into a sales-focused role.

What You’ll Do

• Run high-volume outbound outreach (LinkedIn, email, etc.)
• Identify and research potential leads (founders, decision-makers, heads of departments)
• Personalize outreach messages based on ICP and context
• Manage follow-ups and keep pipeline active
• Manage and update CRM records, spreadsheets, and follow-up queues
• Track outreach performance (reply rates, conversions)

• Support the team with lead research and data enrichment

   

You’re a Great Fit If

• You have experience in outreach / lead generation / SDR support
• You’re comfortable working with outreach targets and volume
• You know how to research and personalize messages
• You can balance speed and quality in execution
• You’re structured, organized, and consistent in daily work

• You work independently and proactively improve workflows

   

Required Skills

• Strong written English (Upper-Intermediate+)
• Experience with outbound outreach or lead generation
• Ability to manage pipelines, follow-ups, and structured workflows
• Confidence working with Google Sheets / CRM systems

• Attention to detail and consistency

   

Nice-to-Have

• Experience with cold email tools (Apollo, Lemlist, Instantly, etc.)
• Familiarity with LinkedIn Sales Navigator
• Basic understanding of B2B sales funnels
• Experience with automation tools (Zapier, Make)
• Experience using AI tools (ChatGPT, etc.) for outreach

• Experience working with US / EU markets

   

With Us You’ll Have

• Fully remote and flexible working schedule
• Performance-driven compensation (hourly or mission-based)
• Fast-moving, no-micromanagement startup environment

Position Summary: 

The Retailer Support Representative is responsible for providing comprehensive technical and operational support to retailer partners across multiple client programs. This role requires flexibility and adaptability as agents support various customer accounts and may be assigned to new client programs as the company grows.

Key Responsibilities: 

Agents in this role handle both incoming and outgoing communications to ensure complete issue resolution.

• First Point of Contact: Act as the primary support contact for retailer inquiries across all active client programs
• Kiosk Troubleshooting (Touchpoint Support): Diagnose and resolve device power issues, network connectivity problems, scanner/printer malfunctions, and payment device errors
• Loyalty Program Support: Address loyalty program issues and provide general app support to retailers
• Marathon POS Configuration Support: Provide basic setup guidance, verify configurations, and coordinate with the support team for complex POS requests
• CRM Ticket Management: Triage and respond to support inquiries, accurately documenting issue details, troubleshooting steps, and resolutions
• Knowledge Base Utilization: Apply macros, KB articles, and established troubleshooting flows to resolve common issues efficiently
• Guided Troubleshooting: Walk retailers through common fixes including kiosk reboots, connectivity checks (Wi-Fi/Ethernet/VPN), and app reinstall or settings verification
• Outgoing Communication: Proactively contact retailers and on-site personnel to gather additional information, verify issue resolution, and coordinate troubleshooting steps, or to reach the other aim defined by the project.
• Multi-Project Coverage: Provide support across all active client programs (currently Touchpoint and Marathon ARCO Rewards) with readiness to support new customers as onboarded
• Escalation Management: Escalate tickets appropriately to Platform Support, Engineering, or Hardware Ops when issues fall outside first-contact resolution scope
• L1 Escalation Handling: Receive and resolve escalated cases from Level 1 members support team, providing guidance and advanced troubleshooting
• Documentation Maintenance: Collaborate with internal teams to keep support documentation current and identify gaps in the knowledge base
• Continuous Learning: Participate in ongoing training to stay informed on product updates, configuration changes, and support processes

Qualifications: 

• 1+ year of experience in customer support, help desk, or technical troubleshooting roles 
• Familiarity with kiosk systems, POS hardware, or retail environments preferred 
• Basic understanding of network troubleshooting (Wi-Fi, Ethernet, VPN, static IP) 
• Ability to manage multiple cases at once while staying organized and responsive 
• Excellent communication skills — able to clearly explain solutions to both technical and non-technical users 
• Experience with Freshdesk, Jira, or similar ticketing tools is a plus 
• Exposure to MDM tools and payment hardware is helpful but not required 

Schedule: 

• Mon-Fri 9am-6pm ET

Please note that the vacancy is only for candidates ready for offline format of work in Uzhhorod.

Build the most meaningful apps on the latest web technologies!

ABOUT ELEMENTICA

Welcome to Elementica! We are excited to see you on our profile. Elementica is a leading global software development company – expert in delivering web development, mobile application development and IT consulting services of any complexity to clients worldwide.

www.elementica.io

JOB POSITION

We are looking for a talented QA Engineer to join our team. You will be at the core of our talented Web Apps teams and focus on building the most advanced and meaningful apps and workflows on the latest web technologies.

RESPONSIBILITIES AND DUTIES

As a Quality Assurance engineer, you will be involved in advancing our next-generation applications, focusing on a specific project vital to meeting our customer’s requirements. We seek our engineers who can demonstrate versatility, exhibit leadership traits and embrace enthusiasm for tackling novel challenges as we strive to advance technology.

We are Product oriented developers with a growth mindset. We are curious problem solvers and we like to collaborate, communicate, share knowledge and technical ideas and grow together.

What you’ll do:

- Develop comprehensive test plans and strategies based on project requirements

- Conduct regression testing to validate fixes and enhancements

- Thoroughly investigate and document software defects, providing clear and detailed information to developers

- Actively participate in retrospectives and contribute to process improvement initiatives

- Work in all phases of the software development life-cycle (planning, design, implementation, deployment, monitoring and support)

- Collaborate and grow in a dynamic environment while working in small, agile and cross functional teams

- Use the latest technologies to solve real problems for our customers

- Communicate and coordinate with our engineering team in Ukraine

What we look for in you:

- Results-orientation, collaborative, pragmatic and agile mindset

- Meticulous approach to identifying and documenting issues is crucial. As a QA engineer, we expect you to have a keen eye for detail to ensure the highest quality in our applications

- Anticipate potential issues and address challenges proactively, contributing to the overall improvement of our software quality

- A strong foundation in various testing methodologies, including manual testing

- Continuous independent learning

We are looking for these skills/experience:

* Proven experience in manual testing methodologies

* Proficiency in testing web applications

* Strong understanding of software development life cycle (SDLC) and testing life cycle

* Ability to create detailed, comprehensive, and well-structured test plans and test cases

* Experience in identifying and documenting software defects and inconsistencies

* Strong communication and collaboration abilities, working closely with cross-functional teams

* Relevant certifications are a plus

What we offer:

* The opportunity to drive the development of cutting-edge software products

* The chance to work on interesting challenges such as advanced systems, wide integrations and interactive UI

* A positive, highly skilled team with a focus on quality

* Hybrid working possibility / Home-office friendly / Flexible working hours

* Pick your own gear: Linux, Windows or IOS — whatever works best for you

* A lot of room for your own ideas. We always highly encourage you to work on them together with the team.

* Outstanding compensation based on experience and 20 days vacation

* Sponsored training opportunities with Udemy

Our job offer QA Engineer sounds interesting? Then we are looking forward to receiving your application!

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 

Requirements:
1+ year experience as an Account Specialist, Delivery Coordinator, Junior Project Manager, or similar client-facing role in IT outsourcing/outstaffing
Experience managing multiple parallel projects or contractors (5–10+ simultaneously)
Strong client communication skills in English (Upper-Intermediate / B2+ or higher)
Practical understanding of Agile/Scrum workflows
Experience with CRM/ERP or project tracking systems
Ability to make decisions under uncertainty and manage competing priorities
Basic technical understanding of software development lifecycle (frontend, backend, mobile)
Strong organizational and time-management skills
Experience with Excel for operational or financial reporting
Basic team coordination or leadership experience
Experience working with Upwork or similar freelance platforms is a strong advantage

Responsibilities:
Build and maintain long-term relationships with clients across multiple concurrent projects
Manage client expectations, clarify priorities, and ensure alignment between business goals and delivery
Maintain communication through Upwork and other agreed channels, including milestone discussions and project updates
Coordinate project execution in collaboration with engineers, BA, designers, and BDM
Support Scrum processes including sprint planning alignment, progress tracking, and delivery follow-ups
Monitor workload distribution and team allocation across projects
Manage invoicing processes, milestone tracking, and payment follow-ups
Track project profitability, utilization, and delivery efficiency
Maintain reporting and operational tracking using Excel and internal tools
Coordinate engineers working in outstaff or hybrid delivery models
Monitor performance, engagement level, and project health
Contribute to improving internal delivery processes and operational standards
Participate in presale support when needed (scope clarification, estimations coordination)

We Offer:
Modern office near Vasylkivska metro station (with shelter, Starlink, and uninterrupted power supply)
Parking for cars and bicycles
Medical insurance
Free gym next to the office
Compensation for English courses and professional development
Opportunity to influence department growth and implement new ideas
Supportive and friendly team environment

We are looking for a Senior Backend Developer to join our Data Ops team. You will design, build, and maintain the backend systems that power our data pipelines, automation workflows, and internal tooling. This role blends deep Python expertise with cloud-native architecture, a pragmatic approach to automation, and a growing focus on integrating AI/ML capabilities into our platform. You will work closely with data engineers, front-end developers, and product stakeholders to ship reliable, scalable software.

Technology Stack

Python 3.11 — 3.14, AWS (Lambda, ECS, S3, Step Functions, CloudWatch),
Kubernetes, MongoDB, Redis, Apache Kafka, Pytest, GitHub Actions / Jenkins, Docker, SciPy, NumPy, pandas, scikit-learn, LLM APIs (OpenAI / Anthropic)


Responsibilities & Duties

— Architect and deliver efficient, well-documented, and highly readable backend services that set the quality bar for the team.
— Design and maintain automation pipelines (CI/CD, scheduled jobs, event-driven workflows) that reduce manual effort and improve reliability.
— Build lightweight internal dashboards, admin panels, or API-driven front-end components using frameworks such as React, Vue, or Streamlit to surface data and system health to stakeholders.
— Integrate AI/ML models and LLM-based features into backend services, including prompt engineering, embeddings pipelines, and retrieval-augmented generation (RAG) patterns.
— Dive into new technologies and product disciplines, driving innovation and staying current with the evolving AI and data engineering landscape.
— Define development plans based on project requirements and ensure timely delivery while remaining flexible to changing priorities.
— Oversee the stability of your services, monitoring system health, uptime, and performance post-release through observability tooling (CloudWatch, Datadog, or similar).
— Lead code reviews with peers, fostering a culture of continuous improvement, knowledge sharing, and engineering best practices.


Qualifications & Skills

Required
— 7+ years of hands-on Python development on large-scale, production systems.
— Strong experience with NoSQL databases (MongoDB preferred) and ability to design performant data models.
— Practical knowledge of AWS services and cloud-native design patterns.
— Experience building or maintaining CI/CD pipelines, automated testing suites, and infrastructure-as-code.
— Comfortable presenting ideas and technical details clearly to cross-functional teams.

Nice to Have
— Familiarity with front-end frameworks (React, Vue, or Streamlit) for building internal tools or dashboards.
— Hands-on experience with AI/ML workflows: training pipelines, model serving, or integrating LLM APIs.
— Knowledge of Kubernetes for container orchestration and scaling.
— Experience with event-driven architectures using Kafka or similar streaming platforms.
— Contributions to open-source projects or a visible engineering blog / portfolio.


What We Offer

— Working on great tech stack (app platform) with truly big data (processing 1TB every day)
— Product company with a long-term vision
— Project exposure and ownership that impacts our users, product, and business
— Medical insurance
— Sport benefit