Jobs at Djinni

Cartum is a European brand of the Ukrainian SaaS platform Horoshop, which has been helping entrepreneurs create and grow online stores for over 10 years. Today, more than 12,000 online businesses use our product, and we are actively expanding in the European market.

Bulgaria is one of the key directions of Cartum’s growth. That’s why we are looking for a Marketing Specialist who already has experience working with the Bulgarian market and will help make our brand recognizable and in demand among local entrepreneurs — positioning Cartum as a leading e-commerce platform in the country.
 

Your main responsibilities:

• Analyze the Bulgarian market, competitors, and local trends.
• Plan and execute marketing campaigns to promote Cartum.
• Launch and manage SEO, SMM, PPC, and email marketing activities.
• Identify new channels for customer acquisition and brand awareness growth.
• Work with analytics tools: Google Analytics, Looker Studio, and others.
• Collaborate with design, sales, and product teams.
• Generate and test ideas to scale Cartum in Bulgaria.
   

You might be our perfect match if you:

• Have at least 2 years of experience in B2B marketing.
• Have hands-on experience working with the Bulgarian market (B2B or e-commerce).
• Understand the specifics of SaaS and e-commerce products.
• Are proficient in Google Analytics, Looker Studio, and other marketing tools.
• Can share proven success stories of promoting products or services.
• Have Upper-Intermediate English proficiency.
   

We offer:

• A role in an ambitious international product that is actively growing.
• A team with no bureaucracy or micromanagement.
• Remote work.
• Paid vacation and sick leave.
• Education reimbursement for professional development.
• A competitive salary (discussed during the interview).

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Responsibilities

• Test website functionality to ensure everything works as expected.
• Write and execute test cases, and document any bugs with clear details.
• Work with developers to explain issues and verify fixes.
• Understand the system’s business logic and how it should work.
• Stay on top of updates.

Requirements

• Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal English communication skills.
  • Ability to work under pressure and multitask.
     

What We Value

• A quick learner who enjoys understanding how systems work.
• Someone who can explain technical issues clearly to both customers and developers.
• A proactive individual with a strong work ethic.
   

Nice to Have

• Experience working with international clients.
• Familiarity with customer support tools and platforms.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.


The future of Web3 starts with you — join us as Risk Manager!

Requirements

- 4+ years of experience in risk management, including 2+ years in crypto or digital assets;

- Bachelor’s or Master’s degree in Finance, Economics, Risk Management, Engineering, IT, or a related field;

- Strong understanding of market, technology, and operational risks within digital platforms;

- Experience in designing and implementing risk frameworks, including stress testing and scenario analysis;

- Proficiency in working with data (SQL), BI tools (Tableau/Grafana), and automating KRIs/reporting;

- Knowledge of risk identification methodologies and practical application (SWOT, checklists, environmental analysis, expert assessment);

- Hands-on experience with crypto platforms and DeFi protocols;

- FRM, CFA, PRMIA, or similar certifications are a plus.


Mindset & Soft Skills:

- Proactive and initiative-driven, able to independently identify issues and propose solutions;

- Highly organized with strong attention to detail;

- Comfortable working in a fast-paced environment, capable of multitasking and prioritizing;

- Excellent communication and negotiation skills;

- Able to make balanced and pragmatic decisions;

- Resilient under pressure and during crisis situations;

- Strong mentoring and knowledge-sharing mindset.

Responsibilities

- Develop and implement risk policies for products and processes;

- Monitor and analyze key risk types, including market, liquidity, and operational risks;

- Conduct stress testing and scenario analysis to evaluate resilience to market shocks;

- Define and implement Key Risk Indicators (KRIs) and early warning systems;

- Prepare regular risk reports for senior management;

- Coordinate the work of risk analysts and provide mentorship;

- Support incident response procedures and crisis management;

- Collaborate with Strategy, Ops, and Engineering teams to ensure comprehensive risk identification and mitigation planning.

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.
— Health insurance.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.


The future of Web3 starts with you — join us as Liquidity Manager!

Requirements

- Bachelor’s or Master’s degree in Finance, Economics, Risk Management, IT, or related fields;

- 3+ years of experience in trading, market-making, or liquidity management (preferably in crypto);

- Strong understanding of trading systems and end-to-end logic in financial markets;

- Experience with trading algorithms, monitoring systems, and BI tools (Tableau, Grafana);

- Proficiency with trading terminals and APIs (REST/WebSocket);

- Ability to work in a fast-paced environment, make rational decisions under pressure, manage multiple priorities, and meet deadlines;

- Experience identifying key business points related to risk, compliance, and operations, and designing workflows to improve processes.

Responsibilities

- Support liquidity business development;

- Work with Ops, Risk, Engineering teams to build and continuously improve trading and risk management tools;

- Monitor liquidity metrics and trading strategies and optimize performance;

- Actively contribute to the growth and optimization of the liquidity business by identifying issues, proposing solutions, and implementing improvements.

- Analytics and innovation support.

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.
— Health insurance.

We’re seeking for a skilled PHP Developer to join a team of developers building a finance management system. This ambitious project focuses on delivering high-risk payment solutions that adhere to the latest industry standards, ensuring performance, reliability, and robust security.

As a developer, you’ll have the opportunity to work on challenging tasks, build robust solutions, and adhere to high standards.
Our technology stack for these projects primarily revolves around PHP for backend development with a focus on modern frameworks and tools for architecture, deployment, and testing.
 

About the Project:

Our platform is a cutting-edge high-risk financial solution that enables customers to send and receive payments globally. Initially a self-serve service, it has evolved into a full SaaS platform with multi-tenancy support, ensuring the highest levels of security, transparency, and reliability for our clients.
 

Requirements:

- 7+ years of development experience with PHP (PHP 8 preferred).

- At least 2 years of experience in working on high-demand systems.

- Strong expertise in backend systems architecture, API development, and secure coding practices.

- Solid understanding of databases, including MySQL, MongoDB, and Redis.

- Experience with message brokers such as RabbitMQ.

- Deep understanding of writing secure, scalable and reliable code.

- Proficient in English with excellent communication and leadership skills.
 

Additional (Good-to-Have) Skills:

- Hands-on experience with Symfony.

- Experience with microservices architecture and event-driven systems.

- Familiarity with Kubernetes, CircleCI, or similar tools for deployment automation.

- Exposure to the high-risk payment industry, including crypto or financial transaction systems.
 

Responsibilities:

- Working closely with product managers, designers, and team members to architect and implement solutions that meet business and technical requirements

- Develop and maintain web-based applications, following best practices in coding and design

- Implement solutions on AWS cloud infrastructure as directed by senior developers or architects

- Manage and work with SQL databases, including optimizing queries and maintaining data integrity

- Use Docker for containerizing and deploying applications.

- Participate in code reviews to help ensure code quality, performance, and security

- Collaborate with the team to contribute to a positive and innovative work environment.

We Offer:
- A chance to be part of a growing tech company in the FinTech domain
- Exposure to diverse aspects of product development, from architecture to delivery
- A supportive, collaborative, and remote-friendly work environment
- PTO
- Being a part of a bigger international team with access to various interesting projects in finance and beyond.
 

About Redvike

We are a boutique development agency that specialises in web and mobile development for startups and enterprises.

We work with both young, well-funded startups as well as enterprises to deliver full-cycle development services starting from defining product goals and roadmap and finishing by deploying solutions and handing over projects to in-house teams.

The company was founded in 2017, consists of 29 people and delivered more than 20 projects to clients from Sweden, Norway, US, Canada and Ireland. Some of the companies we have worked with include well-known European startups like Sana Labs, Depict.ai, Shoptagr, Naava and more.

From 2020 we have switched to a remote-first approach and since have hired people for all over the world.

Softcery builds advanced AI systems for B2B SaaS companies. We partner with founders in the US and UK to design, build, and scale production-ready AI solutions that solve real business challenges. Our team focuses on complex AI engineering — systems that are technically robust, business-aligned, and built to scale. We combine deep technical expertise with strong product thinking, helping companies move from AI ambition to real, production impact

We are looking for a Trainee AI Developer in Lviv who is passionate about AI, has a strong technical background, and wants to grow fast through real projects and mentorship. You’ll work side-by-side with experienced engineers, get mentorship, and see your code go into real products.

 

What You’ll Do:

• Support AI integrations — connect, configure, and test LLMs (OpenAI, Anthropic, Mistral, etc).
• Assist in developing AI-based products — chatbots, voice agents, and automation tools.
• Research and test new AI models and APIs.
• Work closely with experienced developers — learn how to integrate AI features into production systems.
• Take part in internal experiments and prototypes to strengthen your practical skills.

What We’re Looking For:

• 4th+ year student or recent graduate in AI, Computer Science, or a related field.
• Early hands-on experience with LLM-based projects — chatbots, simple AI/voice agents, or small RAG experiments.
• Solid Python experience working with APIs or AI integrations.
• Familiarity with SQL and data structures.
• Passion for AI and curiosity about real-world applications.
• English — Upper-Intermediate or higher.

Nice to Have:

• Familiarity with APIs and basic web development.
• Knowledge of Git and workflow in small dev teams.

What We Offer:

• Structured onboarding & mentorship — you’ll get a clear onboarding plan, documented workflows, and a team that’s got your back.
• Flexible remote schedule — work from wherever and whenever you’re most productive.
• Learning budget — we cover books, courses, English lessons, and AI tools for your professional growth.
• Full accounting support — so you can focus on the work, not the paperwork.
• Time off — 20 paid vacation days, 12 sick days, 2 paid period leave days/month (for women), and your birthday off.
• IT Cluster membership — access to professional events and networking opportunities in the local tech community.
   

🔁 Hiring Process: Recruiter Interview → Tech Interview → Test Task → Final Interview.

If you’re eager to kickstart your career in AI, learn from real projects, and grow in a supportive team — we’d love to meet you 👋

Softcery builds advanced AI systems for B2B SaaS companies. We partner with founders in the US and UK to design, build, and scale production-ready AI solutions that solve real business challenges. Our team focuses on complex AI engineering — systems that are technically robust, business-aligned, and built to scale. We combine deep technical expertise with strong product thinking, helping companies move from AI ambition to real, production impact.

We’re looking for a Sales Assistant to support our CEO and Sales team in bringing new projects to Softcery. You’ll help drive our outbound efforts, manage communication with potential clients, and assist in preparing proposals — all while learning the full B2B software sales cycle.

We are looking for our future team member in Lviv, as we have meetings at a coworking space. We also regularly organize online and offline meetings with the entire team to keep in touch, even during remote work.

What You’ll Do:

• Research potential clients and identify relevant leads via LinkedIn, email, and Upwork.
• Support outreach campaigns together with the CEO and SDR team.
• Manage CRM data, track lead progress, and prepare short client briefs.
• Participate in discovery calls and take structured notes.
• Help prepare proposals, presentations, and follow-ups.
• Assist with inbound requests and initial qualification of leads.
• Contribute ideas for improving our sales process and messaging.

What We’re Looking For:

• 6+ months of experience in B2B lead generation or sales support (preferably in software or IT services).
• Understanding of how software development companies work — bonus if you’ve collaborated with tech teams before.
• Proactive attitude, curiosity about B2B sales and technology.
• Strong attention to detail and organization — you’ll be keeping our sales machine running smoothly.
• A desire to learn, grow, and take on more responsibility over time.
• Upper-Intermediate level of  English (B2+).

What We Offer:

• Competitive pay & performance-based bonuses — we reward impact, not just hours worked.
• Structured onboarding & dedicated support — you’ll get a clear onboarding plan, documented workflows, and a team that’s got your back.
• Flexible remote schedule — work from wherever and whenever you’re most productive.
• Learning budget — we cover books, courses, English lessons, and AI tools for your professional growth. 
• Full accounting support — so you can focus on the work, not the paperwork.
• Time off — 20 paid vacation days, 12 sick days, 2 paid period leave days/month (for women), and your birthday off.
• IT Cluster membership — access to professional events and networking opportunities in the local tech community.

🔁 Hiring Process: Recruiter Interview → Qualification Interview → Final Interview → Reference Check.

Send us your CV and a short note. Tell us about your sales experience and how you’ve worked with software teams before. We’re excited to meet you 👋

We are elai.io, an innovative AI-driven startup specializing in video generation. Recently acquired by Panopto — a leader in interactive video solutions — we’re now part of a growing team of around 200 professionals focused on advancing learning through powerful, interactive video technology.

We’re looking for  AI Engineers to join our team and help maintain the stability and quality of our AI-driven video generation platform.

In this role, you’ll be responsible for investigating and resolving issues within the avatar generation process, improving model reliability, and ensuring consistent performance across different use cases.

Must-have skills

• Education: Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field. 
• Experience: 1+ years of relevant project or internship experience with model training, evaluation, and deployment. 
• Technical Skills: Proficiency in Python, data science, CV, and ML libraries (scikit-learn, NumPy, OpenCV, etc.), and a major ML framework (PyTorch or TensorFlow). Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). 
• Attributes: Solid grasp of fundamental ML concepts and a strong desire to learn and collaborate.

Key responsibilities

• Data & Models: Prepare data for training; implement and run ML models based on existing designs.
• Experimentation: Execute and document ML experiments, reporting key results to the team.
• Code Contribution: Write, test, and maintain clean code for ML pipelines and components.
• Collaboration: Work with senior staff to understand requirements and learn best practices.

We offer

• Competitive salary based on qualifications and contributions
• Paid vacation and sick leaves
• Flexible working hours
• Opportunity to work with a highly qualified international, friendly team
• Fully remote work

We are looking for an Autonomous systems engineer with a background in computer vision, control theory and mathematical modelling. The ideal candidate will have a strong math background, experience with autonomous systems, modelling and control design. 

Required Qualifications: 

• 2 years of hands-on experience with classical computer vision
• Understanding of geometrical computer vision principles 
• System identification and control
• Sensor fusion/signal processing
• Proficiency in C++ and/or experience with Python
• Experience with Linux and single-board computers
• Experience with PID controllers tuning in embedded or autonomous systems
• Ability to quickly navigate through recent research and trends in computer vision and autonomous systems
• Relevant work experience or education in STEM field

Nice to Have:

• Experience with SLAM and/or Visual-Inertial Odometry (VIO)
• Matlab
• Experience with PX4, betaflight, Ardupilot 
• Familiarity with neural networks and common CV frameworks/libraries (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.)
• Experience with simulation tools (Gazebo, AirSim)
• SITL, HITL testing
• ROS2

At Materialise, we are dedicated to delivering reliable, scalable, and secure systems that empower our business and stakeholders to grow and innovate. Our Global IT Cloud, Security, and Infrastructure team, composed of approximately 20 talented professionals, is at the heart of this mission. The team is responsible for managing Materialise’s global IT infrastructure, safeguarding data, and providing robust platforms for our DevOps engineers.

 

Job description

We are currently seeking a motivated manager to lead the DevOps Tools Engineering and Site Reliability Engineering teams. In this role, you will act as both a people manager and a functional leader, guiding your team to success while driving technical projects to completion. You will work closely with business stakeholders and IT management to set a consistent technical direction and identify opportunities to leverage new technologies for organizational success.

What you will do

• Team leadership and people management
  • Lead, mentor, and develop a team of skilled engineers
  • Foster a culture of collaboration, innovation, and continuous improvement within the team
• Cross-functional collaboration
  • Collaborate closely with engineering, DevOps, and product teams to align efforts and achieve shared goals
• Incident management
  • Oversee incident response processes, ensuring timely resolution and thorough root cause analysis
• Strategic planning
  • Define and execute strategies related to SRE and DTE technologies, aligning with IT Management and business stakeholders
• Budget oversight
  • Manage and oversee the team’s budget, ensuring cost-effectiveness while meeting project and operational goals
• Project management
  • Manage and prioritize SRE and DTE-related projects, ensuring clear scope, on-time delivery, and collaboration with cross-functional teams.

Your profileExperience:

• 5+ years of experience in Site Reliability Engineering, DevOps, or related fields
• 2+ years of managerial experience, with a proven track record of leading technical teams

Technical skills:

• Strong understanding of cloud (AWS, Azure) and on-premise infrastructure (Windows, Linux, Active Directory, M365, Storage, Backup, ...)
• Knowledge of DevOps concepts and implementation strategies, including CI/CD pipelines and deployment strategies.
• In-depth knowledge of DevOps practices such as Infrastructure as Code (IaC) using tools like Terraform or Ansible, as well as version control systems like Git
• Familiarity with monitoring and observability tools to ensure system reliability and performance
• Experience implementing and managing automated testing frameworks in a DevOps environment

Leadership:

• Proven ability to lead and grow high-performing technical teams
• Strong skills in People Management, fostering both individual and team development

Project management and strategic management

• Experience managing and delivering technical projects, with a focus on system reliability, scalability, and performance improvements
• Strategic mindset with the ability to define and execute plans that align with organizational priorities

Communication:

• Clear and effective communication skills, with the ability to translate technical concepts for non-technical stakeholders
• Fluency in English

We are seeking a Product Manager to lead the CMS domain, focusing on configuration, targeting, and front-end enablement tools for operator brands. The ideal candidate will bridge data-driven decision-making, content personalization, and UI configuration management ensuring our operators can deliver precise, localized, and high-performing player experiences.

You will own the CMS roadmap defining the strategy, KPIs, and feature set that enable our operators to independently configure and target dynamic content. The role requires strong analytical thinking, a user-centric mindset, and a passion for leveraging AI-assisted tooling, data insights, and cross-functional collaboration to optimize performance and scalability.

Key Responsibilities:

Product Ownership & Vision

• Define and maintain the CMS product vision and roadmap, aligned with company OKRs and operator needs.
• Drive the evolution of NuxGame’s configuration layer: targeting, personalization, and campaign management.
• Translate strategic business goals into measurable product outcomes, not just outputs.
   

Discovery & Delivery

• Conduct structured discovery sessions and operator interviews to uncover needs and pain points.
• Partner with UI/UX, Data, and Engineering teams to build efficient, data-informed configuration experiences.
• The product manager needs to leverage AI tools, such as prompt-driven configurations and dynamic content tagging, for product discovery and market research, as well as for creating quick mockups using tools like Figma and Make Lovable.
• Define user stories, acceptance criteria, and data requirements for REST API integrations between CMS, admin panels, and external systems.
• Lead backlog prioritization using data impact metrics and behavioral insights.
   

Data-Driven & Experimentation

• Define measurable KPIs (conversion lift, content performance, latency, engagement).
• Collaborate with BI and Analytics to A/B test configuration outcomes, enabling continuous optimization cycles.
• Apply predictive modeling and causal inference thinking to identify what truly drives player engagement.
   

Stakeholder Management

• Collaborate closely with Account Managers, FE teams, and Operators to ensure CMS usability across markets.
• Facilitate transparent communication and alignment across technical and non-technical stakeholders.
• Present roadmap progress and product metrics clearly to leadership, demonstrating value and business impact.
  
  
  What we expect from you:
• 4+ years of product management experience in SaaS, CMS, AdTech, or iGaming platforms.
• Proven understanding of REST API architecture and experience working with API documentation and integrations.
• Strong background in data-driven product development, analytics, and experimentation.
• Experience with front-end configuration, localization systems, or dynamic targeting engines.
• Excellent verbal and written communication skills able to translate complex technical concepts into clear business language.
• Demonstrated ability to collaborate effectively across engineering, design, and operations teams.
• Hands-on experience using AI tools or prompt engineering to improve workflow or content delivery.
• Understanding of player segmentation, campaign targeting, and multi-region personalization.
  
   

Will be a plus:

• Experience in B2B iGaming platforms or multi-tenant systems.
• Familiarity with BI tools (e.g., Looker, Metabase), A/B testing frameworks, and Python/R for product analysis.
• Technical understanding of APIs, CMS front-end architecture, and caching/CDN principles.
  
  What we offer:
• We believe that a happy team builds the best products. Here is how we support you:
• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.

We are waiting for you on our team!

Role Description

This is a full-time remote role for a Machine Learning Engineer. The Engineer will be responsible for developing and implementing machine learning algorithms, conducting pattern recognition, and utilizing neural networks and statistical analysis to optimize asset management.

Key Responsibilities

· Design, implement, and train computer vision models using PyTorch.

· Develop and maintain data loading and pre-processing algorithms, primarily written in Rust.

· Optimize and fine-tune models for performance, accuracy, and efficiency.

· Integrate the resulting models into our services and data processing pipelines.

· Define, implement, and evaluate custom metrics for ML experiments to measure success.

· Collaborate with domain experts to gather insights, interpret industry standards, and design machine-learning solutions aimed at automating processes and reducing manual labor.

Required skills

· 5+ years of experience in machine learning.

· Solid understanding of neural networks, especially CNNs and transformer-based vision models.

· Experience with training and optimizing large-scale models on GPUs.

· Familiarity with data processing libraries such as NumPy, Pandas, and OpenCV.

· Strong problem-solving and troubleshooting skills, with the ability to debug and optimize complex systems.

· Experience writing software in Rust and/or C++.

· A good understanding of linear algebra and Euclidian geometry.

· Ability to work independently and in a team environment

· Excellent problem-solving and analytical skills

· Master's or PhD in Computer Science, Engineering, or related field

Preferred skills

· Experience writing software in Rust.

· Familiarity with Kubernetes.

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its well-deserved place in the niche by focusing on tech innovations like AI, unconventional approaches to Users, and meticulously created algorithms.

We are looking for a Customer Support Representative who will join and strengthen our team. A well-coordinated, experienced team of 20+ people has a successful experience of creating businesses aimed at adults.

CS’s role is all about addressing issues raised to ensure our users have the best possible experience and keeping our online community safe. You will also work with our Operations, Product, and Developers teams to share and implement customer feedback that will skyrocket our business.

What are our goals?

• Our efforts are aimed at maintaining high-quality services;

• Business and team scaling according to needs.

   

You are the match if you strive:

• Passionate about high-level Customer service to proactively help and retain;
• Troubleshoot issues and see them through to resolution;
• Dealing with billing matters;
• Collect and handle feedback from Customers;
• Take ownership of Customer requests;

• Never stop learning and growing!

   

What does it take to join us?

• 6 months of experience as a Support / CSR;
• Advanced/Upper-Intermediate English, both written and spoken;
• Experience in a customer-focused environment and building lasting relationships with customers;
• Ability to work under minimal supervision with a track record of exceeding targets, KPI’s SLAs in a fast-paced and changing environment;
• Quick learner with analytical skills;
• Multitasking and prioritizing;

• Ability to abstract problems and find solutions proactively.

   

Very nice-to-have:

• Background in education;
• Experience of working with CRM (Zendesk, Freshdesk, Intercom, etc.);
• Experience in Billing/Technical matters;

• Sales and retention experience.

   

What do we offer?

• Ability to grow professionally along with a company growth;
• Flexible schedule with 120 hours per month, for now, 3/3 pattern with variations of morning (07:00—15:00), day (15:00—23:00), night (23:00—07:00);
• Feedback-driven and open-minded culture and fair recognition of strong contributors to the company’s success;
• Minimum bureaucracy and maximum independence;
• Ability to use the corporate library and develop deep knowledge in a professional domain

Selection stages:
Passing the test task
HR interview

Interview with the Support Lead+Сarewise Нead

At Enjoy Gaming, we’re a passionate team of industry experts backed by market specialists and foreign investment. We’re thrilled to create live dealer shows and slots. We’re making our games to provide an even better gaming experience.
Our core values of ownership, communication, and honesty drive everything we do.

Join us and be part of our innovative journey in the gaming world!

 

We are looking for a talented Product Owner to join our dynamic team and lead the development of engaging and innovative slot games. Your expertise will help create captivating user experiences that drive player engagement and strengthen our brand in the competitive gambling market.

About you:
— Advanced understanding of the video slot igaming market, its current trends, and successful games
— Portfolio of released video slot games
— Strong passion and proven experience creating casino games for the real money gaming market
— Good intuition of video slot game math and experience in creating concepts with a game Mathematician
— Intuition for player behavior and understanding of what makes video slot games engaging and enjoyable
— Motivation and leadership skills to spark passion and challenge the teams to build the best product in a hybrid work environment
— Highly independent and self-sufficient with a can-do attitude
— Ability and passion to quickly prototype and refine rough concepts with the team
— Skills to prioritize tasks to make sure important things get built at the right time
— Upper-intermadiate level of spoken and written English

Will be a plus:
— Familiarity with an agile environment, open-minded to transformations that work for our business and not simply go by the book
— Experience in collaborating with Marketing, Account Management, and Sales teams to ensure strong launch and promotion of your products
— Ability to work with multiple projects on different stages at the same time
— Practical experience with workflow management tools (Jira), and collaboration software (Confluence, Miro)

 

What goals will you have?:
— Create successful video slot games for the real money gaming market with a full stack agile team (math, art, design, sound, and engineering roles)
— Develop ideas of mechanics into game prototypes
— Define, communicate, and drive the product vision to Math, Art, Sound, Developer, and other roles
— Research and know the gaming market, identify key trends in the video slot world, and implement the insights into your projects
— Communicate with various stakeholders (creative, technical, and commercial roles), spread the passion, and be an inspiring leader for your games
— Be a strong creative sparring partner to help build better games and other products

 

What We Offer:
— Competitive Salary in EUR: with annual performance reviews to recognize your growth
— Flexible Remote Work: balance productivity and comfort
— Comprehensive Benefits: including medical insurance, psychologist support, and Polish, Slovak, and English-speaking clubs
— Generous Paid Time Off: 20 working days of paid vacation, plus 10 additional paid days off, 10 paid sick days, and all national holidays in your country
— Professional Development Support: reimbursement for courses, trainings, and certifications
— Well-being Perks: support for language classes, sports, massages, or life coaching
 

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.
 

I give my consent following the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.

Hello!

Let's get acquainted. Breezy is a Leader in Trade-In and refurbishment company in central, south-eastern Europe and the Caucasus. We have nearly 200+ employees across 7 countries, and every day we create businesses, products, and projects that we are proud of.

We are part of the international holding ASBIS, one of the leading distributors of Information and Communications Technology products and solutions in EMEA Emerging Markets.

What do we do?

Trade-In is a service that allows customers in our partner stores to trade in their devices and receive a discount on the purchase of a new gadget or a certificate.

Refurbished – we have our own production of refurbished devices, certified according to international ISO standards.

We also have our own stores and online shops.

Learn more about us and the team at this link: https://breezy.band/

What do we do?

Trade-In is a service that allows customers in our partner stores to trade in their devices for a discount or a certificate to purchase a new device.

We manufacture refurbished smartphones, giving them a second life.

We also have our own retail stores and an online store.

Our partners include the largest electronics chains, telecom operators, IT companies, and authorized Apple partners.

We have big development plans for 2025, so we are looking for a Business Analyst to help with this.

With us, you will tackle interesting tasks:

• Analyze business processes and research functional requirements of departments.

• Interact with internal clients, conduct analysis, and formalize business requirements.

• Create technical specifications for developers.

• Develop business process diagrams based on collected data (UML, BPMN).

• Break down the designed system into modules, consider class diagrams, and relationships between modules.

• Conduct user training for working with new functionalities.

We are definitely on the same page if you:

• Are familiar with business process modeling methodologies BPMN/UML.

• Have at least 2 years of experience as a business analyst or systems analyst.

• Have prepared technical documentation and can read it.

• Speak English at least at B2 level.

We promise that with us you will have the opportunity for:

• Professional realization, experience exchange, and career development.

• Working in a financially strong, fast-growing international company.

• Being part of a like-minded team in a friendly atmosphere. This is a driven, ambitious team that achieves high results.

• Engaging in interesting tasks and implementing your own ideas and solutions.

• Flexible schedule and the possibility of remote work.

• Special prices on company products.

Breezy is a meeting place for professionals aiming for great achievements.

Do you want to tackle ambitious tasks, experiment, and develop the Trade-In service that has a global impact on the world and helps preserve our planet?

Then we look forward receiving your CV! Join us!