Jobs at Djinni

🔍 We are looking for a Marketing Analyst who will drive data-informed decision-making across performance marketing and. You will work closely with Media Buying, Creative, Product, and Leadership teams to transform marketing and product data into actionable insights that support scalable growth.

💼 The company is building a cloud gaming platform that allows users to play video games via browser, TV, or mobile device without the need for a high-performance PC. The product targets global markets and is rapidly scaling.

📍 Warsaw, office | Full-time

📌 Responsibilities:

• Build, maintain, and optimize marketing dashboards in Looker Studio (mandatory)
• Integrate and analyze data from platforms such as Triple Whale, Mixpanel, Amplitude, and advertising channels
• Work with SQL-based data exports (with transition to a dynamic database in the future)
• Write and optimize SQL queries to extract, clean, and structure data
• Analyze marketing funnel performance (acquisition → activation → retention → revenue)
• Identify growth opportunities in performance marketing and CRO
• Support A/B testing analysis and evaluate experiment results
• Provide regular insights and reports to C-level and marketing leadership
• Ensure data accuracy, consistency, and transparency across teams

✅ Requirements:

• Strong understanding of performance marketing and CRO principles
• Proven experience working with Looker Studio (required)
• Experience with Triple Whale, Mixpanel, or Amplitude
• Solid knowledge of SQL (ability to work with raw SQL exports and write queries independently)
• Experience building marketing dashboards and performance reports
• Strong analytical thinking and ability to translate data into business recommendations
• Ability to work in a fast-paced, performance-driven environment

Nice to have:

• Experience in SaaS, gaming, or subscription-based products
• Experience working with attribution models and cohort analysis
• Familiarity with unit economics (LTV, CAC, ROAS, ROMI)

🚀 What the company offers:

• Work in a product company with ambitious scaling goals
• High level of autonomy and ownership
• Competitive compensation
• Official employment
• Professional growth alongside the company’s expansion
• A results-driven team with a strong performance culture
• Office in the center of Warsaw (relocation support provided if needed)

📩 If you are passionate about turning marketing data into strategic insights and want to work at the intersection of analytics, performance, and product growth - we would be happy to receive your CV.

Professional skills:
 ⁃ Experience in iGaming
 ⁃ Experience in building reports in iGaming
 ⁃ SQL experience of 2+ years
 ⁃ Tableau experience of 1+ year
 ⁃ Creation of aggregates

Areas of Responsibility:
 ⁃ Integrations brands into DB
 ⁃ Aggregate external data sources into database schema
 ⁃ Validate data with external reports
 ⁃ Build reports for various departments within the company
 ⁃ Develop logic to distinguish metrics between VIP and casual players
 ⁃ Create notifications for key performance metrics
 ⁃ Optimize predictive models
 ⁃ Identify reasons for changes in key metrics
 ⁃ Find ways to improve key metrics
 ⁃ Create and optimize reports in Tableau and Google Spreadsheets.
 ⁃  Support data integration with Google Spreadsheets

We offer:

- Remote work from anywhere in the world (Mon-Fri from 09:00 to 18:00 Kyiv time)

- Creative and dynamic environment

- The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)

- The minimum amount of bureaucracy, complete freedom, if it leads to it

- Work with the international market and the main focus on Europe; profit

- We compensate: advanced training courses, foreign language courses, etc.

- Paid vacation and sick leave

- Team building

IT platform, funnel builder for gray traffic (IGaming, crypto)

We have two areas of work: PWA services and mobile apps

The company has been on the market for 2 years

⁃ The company is part of a large international holding company.

Requirements

• 1+ year of experience in affiliate marketing in a similar role;
• Experience selling services, mobile or rental apps, SaaS products, agency ad accounts;
• Experience selling PWA/mobile apps is a plus;
• Understanding clients’ challenges related to traffic and mobile applications.

Responsibilities

• Selling PWA-service rentals, mobile apps, and building private applications for teams;
• Sourcing and acquiring clients via cold outreach through communities, chats, partner programs, and lead exchanges;
• Organizing online meetings and product demos;
• Maintaining long-term client relationships;
• Demonstrating product value and understanding customer pain points;
• Preparing presentations and commercial offers in message-based format;
• Participating in conferences and conducting negotiations with clients.

We launch and scale iGaming products for the LATAM market. Two products have already been successfully launched, and we are actively growing traffic and our partner network. We are looking for an IT Manager to join the team.

Responsibilities

• Access management: creation, provisioning, and revocation of access (email, SaaS tools, platform admin panels, CRM, Git, cloud services)
• Platform integration via API to ensure automatic data transfer from the platform into internal systems
• Configuration of roles and permissions, and regular access reviews
• Support and maintenance of IT infrastructure and business-critical services
• Basic server and cloud administration (interaction with DevOps when required)
• Setup and maintenance of VPN, 2FA, and SSO
• Management of corporate devices (Mac / Windows)
• IT onboarding and offboarding of employees
• First-line IT support

Security & Compliance

• Control of access to sensitive and financial data
• Implementation of basic security policies
• Support of KYC / AML / anti-fraud tools (at the infrastructure and access level)
• Preparation of the IT environment for audits and regulatory requirements

Requirements

• Experience as an IT Manager / System Administrator / IT Operations
• Understanding of iGaming or other high-risk industries
• Hands-on experience with access management and system administration
• High level of autonomy, accuracy, and responsibility

Ми запускаємо та масштабували iGaming-продукти для ринку LATAM. Вже успішно запущено 2 продукти, активно ростимо трафік та партнерську мережу. Шукаємо IT Manager


Обов'язки:

- Управління доступами: створення, видача, відкликання (email, SaaS, адмінки платформи, CRM, Git, хмара)

- Інтеграція з платформою через API, щоб дані з платформи автоматично завантажувалися в систему.
- Налаштування ролей, прав доступу та регулярні ревізії
- Підтримка IT-інфраструктури та робочих сервісів
- Базове адміністрування серверів та хмари (взаємодія з DevOps за потреби)
- Налаштування та підтримка VPN, 2FA, SSO
- Управління робочими пристроями (Mac / Windows)
- IT-онбординг та офбординг співробітників
- Перша лінія IT-підтримки

Security & Compliance:

- Контроль доступу до чутливих та фінансових даних
- Реалізація базових security-політик
- Підтримка інструментів KYC / AML / anti-fraud (на рівні інфраструктури та доступів)
- Підготовка IT-частини до аудитів та регуляторних вимог

Вимоги:
 

- Досвід IT Manager / System Administrator / IT Operations
- Розуміння iGaming або high-risk проєктів
- Практичний досвід з access management та системним адмініструванням
- Самостійність, акуратність, відповідальність

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions by gathering, analyzing, and translating business requirements into functional specifications. You will work closely with stakeholders to improve processes, develop insights, and drive data-driven decision-making.

Job requirements

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• Proven experience as a Business or System Analyst, with the ability to gather, analyze, and document business and system requirements effectively. Experience in the fintech industry will be considered a significant advantage.
• Proficiency in creating comprehensive technical documentation and using modeling tools.
• Strong understanding of software development processes and system architecture principles.
• Experience working in an Agile/Scrum environment.
• Experience working with the project management tools (Atlassian, JetBrains and similar).
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Strong organizational skills to manage multiple projects simultaneously and ensure timely delivery of tasks.

• Proactive approach to learning and applying new technologies and methodologies, with a commitment to continuous professional development.

  
   

Job responsibilities

• Collaborating with the product owners to collect high-level requirements, ensuring they are effectively translated into actionable user stories / tasks.
• Working closely with the UX/UI Designer to ensure that system functionality aligns with modern standards and provides intuitive interfaces.
• Engaging with stakeholders to gather detailed business requirements and convert them into comprehensive system specifications that align with project goals.
• Conducting meetings and presentations to discuss and approve solutions with stakeholders, promoting transparency and consensus.
• Creating detailed specifications, diagrams, and process models to facilitate the work of the development team.
• Acting as a bridge between the product and technical teams, ensuring clear communication and understanding of requirements across departments.
• Assisting in developing processes and documentation that enable clients to easily customize the platform to fit their specific needs.

Job benefits

• Competitive and Attractive Pay.
• 21 vacation + 7 no-questions-asked sick days per year.
• Flexible hours for a better work-life balance.

• Career Growth: Continuous Development & Performance Reviews.

   

• Project Description:

  We are seeking a highly motivated and technically proficient QA Hybrid Test Engineer to join our dedicated testing team. You will play a crucial role in ensuring the successful and high-quality delivery of software products for our client, a prominent American automaker.
  This position offers a challenging and dynamic environment within a multicultural international team, demanding strong problem-solving skills and a proactive approach.

• Responsibilities:

  Analyze complex business requirements and technical design documents to ensure completeness, accuracy, and clear testability.
  Create, implement, and maintain detailed, reusable, and comprehensive test cases and test data based on defined requirements.
  Actively participate in defining and evolving the overall test strategy for specific sets of features or functional domains.
  Maintain clear and continuous communication with developers, other QA team members, and product owners to ensure alignment on quality status and priorities.

• Mandatory Skills Description:

  Prior work with embedded or automotive systems, especially in the context of multi-ECU scenarios.
  Hands-on experience testing In-Vehicle Infotainment (IVI) systems and ADAS modules (such as Camera, Parking Assist, and Driving Assistance features).
  Understanding of automotive communication protocols (e.g., CAN, LIN, Ethernet) and their use in IVI/ADAS integration and validation.
  Ability to analyze logs and signals from multiple ECUs and sensors to validate system behavior.
  Ability to perform requirements traceability and ensure comprehensive test coverage for safety-critical features.
  Ability to design and execute integration tests that simulate real-world driving scenarios and user interactions.
  Proven experience developing, debugging, and maintaining Python code for automated testing.
  Experience managing Python virtual environments and dependencies.
  Proficient with Git for version control and JFrog Artifactory for artifact management in a collaborative, automated test environment.
  Ability to read and follow technical documentation in English.
  Strong communication skills for collaboration with developers, testers.

• Nice-to-Have Skills Description:

  Experience in L3 (Level 3) testing, including requirements analysis, test case design, automation, execution, and gap coverage analysis for complex automotive systems.
  Experience with test automation for automotive multimedia, connectivity, and driver-assistance features.
  Hands-on expertise with modern test automation frameworks, especially those supporting Behavior-Driven Development (BDD) and keyword-driven testing.

• Languages:
  • English: B2 Upper Intermediate
  • Ukrainian: C1 Advanced

Who Are We?

We are Welltech — a global company with Ukrainian roots and a powerful mission: to move everybody to start and stay well for life. Today 25.5 million users have trusted Welltech to help them build healthy habits — a testament to the real value our innovative, engaging wellness solutions deliver every day. 🌍

With five hubs across Cyprus, Ukraine, Poland, Spain and the UK and a diverse, remote-friendly team of 700+ professionals, we continue to scale rapidly. Our innovative apps — Muscle Booster, Yoga-Go and WalkFit — empower millions to transform their lifestyles and unlock their personal wellness journeys.

Welltech is where your impact becomes real. And our values clearly attest to that: we grow together, we drive results, we lead by example and we are well-makers.

If this looks like you and you thrive in a fast-paced environment, you’ll fit right in at Welltech. Let’s build wellness for millions together.

We’re looking for an Affiliate Manager to grow and scale our affiliate partnerships across the US and other English-speaking markets (UK, IE, CA, AU, NZ).

You’ll own performance, profitability, and partner portfolio growth — working closely with Marketing, Analytics, and Finance to drive measurable results.

What You’ll Do

• Recruit, onboard, and activate new affiliates (publishers, media buyers, networks, loyalty, cashback, influencers)
• Manage day-to-day partner relationships and optimize performance
• Negotiate CPA, RevShare, and hybrid commercial models
• Monitor and scale high-performing partners based on ROI and LTV
• Analyze installs, revenue, CPA, ROI, and subscription metrics (PAM/LTV)
• Own forecasting, budgeting, and growth projections
• Test new traffic sources and partnership models
• Ensure accurate tracking, attribution, and reporting
• Partner with Finance on validation, invoicing, and payments

• Improve affiliate processes, tools, and best practices

   

What You Bring

• 3+ years in affiliate, partnerships, or performance marketing
• Proven experience scaling affiliate programs with strong ROI
• Strong understanding of CPA economics, LTV, attribution, and unit economics
• Hands-on experience with platforms like Impact, CJ, Rakuten and MMPs such as AppsFlyer or Adjust
• Strong analytical skills and confidence owning forecasts
• Excellent negotiation and relationship management skills
• Experience in mobile apps and subscription-based products

Nice to have: Experience with influencer-led affiliate programs.

Candidate journey

⭕️ Recruiter call --> ⭕️ Meet a team member --> ⭕️ Skills assessment--> ⭕️ Meet the Leadership team

✨ Why You’ll Love Being Part of Welltech:

• Grow Together: Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together.
• Lead by Example: No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact.
• Results-Driven: We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day.
• We Are Well-Makers: Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality!

At ValartAds, we build performance-driven lead generation systems for financial and high-intent verticals. No corporate politics. No micromanagement. No “just keep it running” mindset.

We hire people who test aggressively, think in data, and scale what works.

We’re entering a serious growth phase, and 2026 is shaping up to be big. Like very big. If scaling campaigns excites you more than status meetings -keep reading.

The Role

We’re looking for a Media Buyer who lives inside Meta Ads Manager, loves creative testing, and knows how to turn data into profitable decisions.

This is not a “set and forget” role. This is test → analyse → optimise → scale → repeat.

What You’ll Be Doing

• Launch, manage, and scale paid campaigns across Meta (Facebook & Instagram)
• Test creatives, angles, hooks, ad copy, and audiences to improve CR and EPC
• Build scalable campaign structures, not messy Frankenstein accounts
• Work closely with creative to brief new concepts and iterate fast
• Analyse performance daily: spot patterns, kill losers, scale winners
• Optimise funnels, identify friction points, and push performance up
• Track and analyse affiliate performance using Keitaro
• Stay sharp on Meta updates, policies, and best practices
• Contribute ideas to overall growth strategy - your brain matters here
   

 Must-Haves (Non-Negotiable)

• 2+ years hands-on experience with Meta Ads (lead gen)
• Proven background in affiliate marketing 
• Strong analytical mindset - you actually understand the numbers
• Deep understanding of creative testing & optimisation logic
• Comfortable working with Keitaro (or similar trackers)
• Proactive, experimental, ownership-driven attitude
• You test because you want to, not because someone tells you to
   

 Nice to Have (Big Plus)

• Experience with LeadGen/Gambling offers
• Experience scaling Tier-1 + Tier2 GEOs
• Ability to spot winning angles before the data screams it
   

 Compensation & Growth

• Competitive base salary + performance-based bonuses
• Strong earning upside based on results
• Clear growth path- including lead / senior roles as we scale
• Real autonomy: we care about results, not clock-watching
   

If you’re obsessed with scaling, performance, and winning - we want you

Who Are We?

We are Welltech — a global company with Ukrainian roots and a powerful mission: to move everybody to start and stay well for life. Today 25.5 million users have trusted Welltech to help them build healthy habits — a testament to the real value our innovative, engaging wellness solutions deliver every day. 🌍

With five hubs across Cyprus, Ukraine, Poland, Spain and the UK and a diverse, remote-friendly team of 700+ professionals, we continue to scale rapidly. Our innovative apps — Muscle Booster, Yoga-Go and WalkFit — empower millions to transform their lifestyles and unlock their personal wellness journeys.

Welltech is where your impact becomes real. And our values clearly attest to that: we grow together, we drive results, we lead by example and we are well-makers.

If this looks like you and you thrive in a fast-paced environment, you’ll fit right in at Welltech. Let’s build wellness for millions together.

We’re looking for a proactive Online Reputation Specialist to strengthen and protect the digital presence of our apps across key markets (US, UK, LATAM, EU).

You’ll shape how our brands are perceived online — driving positive sentiment, improving visibility, and building trust through strategic reputation management, EEAT initiatives, and cross-functional collaboration.

What You’ll Do

• Monitor reviews, forums, social media, blogs, and search results to track brand sentiment and identify risks or opportunities
• Develop and execute strategies to reduce negative sentiment and amplify positive brand perception
• Respond to online feedback professionally and in a timely manner
• Create user-driven content (case studies, testimonials, forum responses) to build trust and credibility
• Strengthen EEAT (Expertise, Authoritativeness, Trustworthiness) signals through expert collaborations, authoritative mentions, and PR initiatives
• Identify and submit apps for relevant industry awards
• Own and manage digital reputation projects, including landing pages and reputation-focused initiatives
• Partner with Product, Brand, Creative, and Social Media teams to ensure aligned messaging
• Track and report on key metrics (sentiment, share of voice, trends) and provide actionable insights to app teams

What We’re Looking For

• Proven experience managing online reputation in competitive markets
• Strong understanding of EEAT, branding, and digital PR principles
• Experience with social listening tools and sentiment analysis platforms
• Advanced English with excellent written communication skills
• Analytical mindset with the ability to translate data into recommendations
• Strong cross-functional collaboration skills
• Ability to manage multiple priorities in a fast-paced environment

Nice to have:

• Experience in fitness or wellness industries
• Familiarity with Reddit and community-driven platforms
• Understanding of cultural nuances across US, UK, LATAM, and EU markets

Candidate journey

⭕️ Recruiter call --> ⭕️ Meet a team member --> ⭕️ Skills assessment--> ⭕️ Business case --> ⭕️ Meet the Leadership team

✨ Why You’ll Love Being Part of Welltech:

• Grow Together: Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together.
• Lead by Example: No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact.
• Results-Driven: We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day.
• We Are Well-Makers: Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality!

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are growing our team and looking for an iOS Engineer to join our team and work on our own products.

Your impact:

• Design, build, and maintain high-performance applications for the iOS platform;
• Write clean, testable, maintainable code, and continue to grow your development skills;
• Participate in Code Reviews;
• Execute full lifecycle software development: Continuous Integration;
• Work on gradually improving product quality via modularization, continuous refactoring, and testing;
• Collaborate with the rest of the Agile team to plan and deliver work items;
• Bring in your passion for technology and a product-oriented approach;
• Suggest, improve, build, and evolve our top-of-the-line Health & Fitness mobile solutions;
• Continuously discover, evaluate, and implement new technologies (like SwiftUI, new iOS features, for example, Widgets, etc).

About you:
 

• 5+ years of experience in mobile development;
• Excellent experience with Swift;
• Ready to own features from idea to design, implementation, and launch;
• Strong ability to debug, optimize code, and automate routine tasks;
• Solid understanding of modern-day mobile application architecture and design patterns;
• Good knowledge of Git.

Would be a plus:

• Redux architecture;
• Understanding of SwiftUI and its architectural differences to regular app development with UIKit;
• Experience working with SwiftGen and Sourcery;
• TDD experience;
• Good knowledge of CI/CD and its philosophy;
• Knowledge of diverse programming languages;
• TCA, UDF architectures;
• Experience working with AI Coding agents like Cursor or Claude Code;
• Understanding of Swift Testing and its difference to XCTest;
• Experience creating libraries (SPM).

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Requirements:

English — upper-intermediate and higher (speaking and writing)

Time management skills

Analytical mindset

Ability to work in a team-based environment

A systematic approach to problem-solving

Familiarity with Microsoft Office solutions or similar (Word, Excel)

Will be a plus:

Work experience in technical support

Experience with databases and SQL

Experience with HTTP requests and data interchange file formats (such as JSON and XML)

Familiarity with log analysis and containerized environments

Familiarity with product development life-cycle

Experience with ticketing systems (Zendesk, Jira)

Familiarity with iOS, iPadOS

Familiarity with any programming language

Experience with any Unix-influenced systems

Responsibilities:

Monitoring and investigating alerts

Investigating issue reports:

including reproduction, log analysis, and so on;

including investigation of anything related to systems that TW develops (Client app, BFF, and SDI).

Test fixes (requires API calls and/or testing on the front-end app).

Communication with clients via JIRA and teams.

Attendance of support meetings (1~2 per day)

Remote – Full-time – Flexible Hours - Shifted schedule to EST (New York) timezone

About TenViz

TenViz Predictive Analytics builds AI-powered solutions that help Fortune 100 investors anticipate market shifts before they become consensus. We combine financial expertise, mathematical rigor, and AI research to deliver predictive analytics for institutional investors.

Your Expertise

• Strong interest in quantitative and algorithmic approaches
• BSc/MSc in Math, Physics or related field with solid background in statistics, linear algebra and probability theory
• Advanced Linear Algebra, Advanced Statistics, Using Linear Algebra methods in Statistical analysis
• 2+ years in data research, quantitative modeling, ML prototyping, and backtesting
• Skilled in Python, SQL, Git
• Experience with  experiment tracking, pipeline orchestration and workflow automation

Nice to have:

• Bayesian inference, reinforcement learning, or ensemble methods
• Financial econometrics, time-series forecasting, or regime modeling

What You’ll Do

• Design predictive models using probabilistic, ML, and hybrid approaches
• Analyze large-scale financial datasets to detect hidden patterns and early regime shifts
• Prototype and evaluate algorithms, from deep learning to Bayesian models
• Write production-grade research code in Python/SQL that integrates into pipelines
• Translate results into insights and themes investors can act on — not just outputs

Example projects:

• Forecasting inflation via commodity price signals
• Constructing probabilistic forecasts of currency moves around macroeconomic announcements
• Designing a Bayesian model to estimate recession probabilities from yield curve dynamics
• Designing a regime-aware ML pipeline that switches models depending on market conditions
• Creating hybrid ensembles that outperform traditional benchmarks

What’s in It for You

• Remote-first, flexible hours
• Paid vacation & holidays (after 8 months)
• Continuous learning: advanced ML/DL workshops, probabilistic methods, optimization
• Supportive, collaborative team — no micromanagement, focus on trust and creativity
• Work on real financial problems where your models influence billion-dollar decisions

Description:

There are both web and mobile applications that are designed to work together. The web application serves as a platform that allows retailers to create and manage the entire product experience across all channels. It includes a wide range of features such

as catalog management — classifications, descriptions, variants, and images. It is designed to be a single source of truth for all product-related information and assets, which is essential for training and enabling specialized AI functions and other capabilities.

The iOS application allows users to search, filter and save products using AI assistance.

Requirements:

• Minimum of 1 year of experience in testing web and mobile applications.
• Solid understanding of the software development life cycle (SDLC).
• Strong knowledge of QA methodologies, tools, and processes.
• Experience in analyzing and clarifying requirements.
• Understanding of task estimation techniques.
• Hands-on experience with Jira and Confluence.
• Knowledge of various testing types and approaches.
• Clear understanding of the differences between web and mobile testing
• Ability to create, maintain, and manage detailed and well-structured test cases within test suites.
• Strong understanding of the HTTP protocol (request/response).
• Practical experience with Proxyman and Postman for API and network testing.
• Basic SQL knowledge for data validation and querying.
• Excellent time management, communication skills, and attention to detail.
• Intermediate or higher level of English (both written and spoken).

Responsibilities:

• Actively participate in the team’s daily activities and discussions.
• Analyze, clarify, and validate requirements and design specifications.
• Estimate tasks using appropriate techniques and methodologies.
• Create, maintain, and manage detailed, comprehensive, and well-structured test cases within test suites.
• Perform functional testing of web and mobile applications.
• Conduct API testing using relevant tools and frameworks.
• Identify, document, and track defects in accordance with the QA process.
• Collaborate closely with developers to ensure high-quality deliverables.
• Deliver reliable results with minimal supervision.
• Utilize Proxyman for network debugging and traffic analysis.

Company is looking for a Senior Backend Engineer. As a Senior Software Engineer you will take a significant part in the development of company’s core payments platform. Company's payments platform provides secure and efficient payment processing by optimizing payment routing flows, ensuring transaction security, and managing refunds. You will work with diverse payment gateways to enable a wide range of alternative payment methods, build expertise with various digital wallets, credit options, and region-specific payment solutions, while also implementing fraud detection capabilities, manage the full lifecycle of chargebacks, and take part in building company's data lake for analytics and operations. If you are passionate about technology and software development, with end-to-end experience developing in a fast-growing startup environment, we want to meet you!

Responsibilities 
• Building our high scale cloud-based payments platform in Node.js • Have end to end ownership: Design, build, ship, measure and maintain low latency, high availability and high performance services. 
• Bring your unique experience - we are open to new ideas and expect you to bring our team and platform to a new level 
• Optimize resource usage (database, infrastructure, integrations) 
• Mentor and guide software engineers and help build a professional and effective team. 

Requirements: 
• At least 5 years of proven experience in developing end-to-end web applications (experience in Fintech companies - advantage) 

• Proficiency with cloud-based environments (AWS - preferred) 

• Proficiency with Node.js / Python / Java

• Experience with Docker 

• Experience with NoSQL solutions (MongoDB, Redis - advantage) 

• Experience with Microservices 

• Excellent problem-solving and troubleshooting skills 

• Knowledge of software development lifecycle 

• Strong communication and collaboration abilities 

• Self-motivated with a startup mindset and ability to work independently

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.