Jobs at Djinni

Join us in shaping the future of work.

Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of spaces across 55+ countries — including well-known names like Kooperativ, Creative States, Diia Business, Google for Startups, Impact Hub, and many more.

We are looking for a skilled junior software engineer to work with our product team. A passion for programming and excellent problem-solving skills are a must.

Our tech stack: stackshare.io/spacebring/spacebring

Required

• 1+ year of experience with JavaScript, Node.js.
• Experience with React.
• Good problem-solving skills.
• Good knowledge of SQL.
• Good understanding of REST API.
• Good knowledge of Git.
• Technical education.

As a plus

• Knowledge or experience in functional programming.
• Knowledge or experience using AWS Lambda, DynamoDB, API Gateway, EventBridge, and CloudWatch.
• Experience with React Native.

We offer

• Work on a cutting-edge product and see your impact.
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-paced company.
• Opportunity of hybrid work and flexible schedule.
• Due vacation & sick leave.
• Regular salary reviews and stock options.
• Employee benefits: language courses, skill development, gym.
• Team retreats, camps, offsites, and social events.
• Comfortable coworking space in central Lviv.

We are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists. 

Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations. 

Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

Key Responsibilities

• Prompt response to customer inquiries in online chats;
• Providing consultations on functionality, technical issues, financial aspects, and other areas. Customers may also contact without a specific question, just for communication, expressing negativity, etc.;
• Achieving personal financial goals and departmental customer service goals;

• Collaboration with colleagues from other departments to improve processes and products.

   

  Work schedule:

• Variable schedule. 2 day shifts / 2 days off / 2 night shifts / 2 days off.

   

Experience & Required Skills:

• Stress resilience: ability to work effectively and make decisions in stressful situations.
• Customer orientation: focus on meeting the needs and requests of customers.
• Quick decision-making: ability to quickly analyze situations and make decisions even in complex and stressful situations.
• Non-confrontational behavior: ability to effectively interact with aggressive users and resolve conflict situations without escalation.
• Professional communication: ability to maintain a respectful and friendly tone in conversations with customers, even in difficult situations.
• Proficient computer skills.

Why you should join us:

• Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions.
• Competitive salary – your contribution will be properly valued.
• Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.
• Referral program in the company – build a dream team with us and receive nice bonuses.

• 100% guaranteed professional development and acquisition of new skills.
   

  As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people.

We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in  Lisbon, Portugal. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.

👉 Who are we looking for?

We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in Limassol, Cyprus. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.
 

👉 Requirements:

✔️ At least 8+ years of professional experience in the IT field.

✔️ 3+ years of experience in leadership positions.

✔️ 3+ years of commercial experience with Node.js & React.

✔️ 5+ years of commercial experience in web development.

✔️ Knowledge of JavaScript and the ECMAScript 6 standards.

✔️ Commercial experience in implementing REST and WebSockets.

✔️ Experience with Git version control system.

✔️ Experience with commercial databases, MySQL.

✔️ Experience with RabbitMQ.

✔️ Experience with Redis.

✔️Advanced level of English.

✔️ Excellent technical, diagnostic, and troubleshooting skills.

✔️ Strong leadership and organizational abilities
 

👉 Responsibilities:

✔️ Being transparent with the team about challenges, failures, and successes.

✔️ Hiring and training technical personnel.

✔️ Determining project requirements and developing work schedules for the team.

✔️ Delegating tasks and achieving daily, weekly, and monthly goals.

✔️ Liaising with team members and management to ensure projects are completed to standard.

✔️ Motivating staff and creating a space where they can ask questions and voice their concerns.

✔️ Delegating work and assignments to team members.

✔️ Collaborating with their team to identify and fix technical problems.

✔️ Lead the development of our in-house fintech platform with a focus on performance, scalability, and security.

✔️ Build and manage complex payment API integrations with banks, PSPs, and third-party services.

✔️ Contribute to full-stack development, ensuring consistency and stability across the product.

✔️ Actively participate in developing new features from concept to production.

✔️ Collaborate with product managers, designers, and stakeholders in agile workflows to ensure technical feasibility and business alignment.

✔️ Support the evolution of the architecture towards modern patterns (microservices, messaging systems, and scalable infrastructure).
 

👉 The company offers:

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks.

✈️ Relocation package (tickets, staying in a hotel for 2 weeks).

📚 Opportunity to develop language skills and partial compensation for the cost of language classes.

🎁 Birthday celebration present.

🏝 Time for proper rest and 24 working days of Annual Vacation.

The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people.

We’re looking for a Senior Full Stack Developer with experience in Node.js and React (80% Backend & 20% Frontend) to join our development team in  Lisbon, Portugal. You’ll help build a next-generation payment integration platform that connects businesses with multiple financial service providers through scalable, secure APIs.
 

👉 Requirements:

✔️ 5+ years of commercial experience in web development.

✔️ 3+ years of hands-on experience with Node.js.

✔️ 3+ years of frontend development experience using React.

✔️ Solid experience with NextJS, NestJS, Apollo, and Material UI.

✔️ Strong proficiency in TypeScript.

✔️ Commercial experience working with high-load SQL or NoSQL databases.

✔️ Familiar with REST, GraphQL, and WebSockets.

✔️ Understanding of TDD and writing effective automated tests.

✔️ Experience with microservice architecture principles.

✔️ Proficient with Git version control workflows.

✔️ Hands-on experience with RabbitMQ and Redis.

✔️ Experience with MongoDB and MySQL.

✔️ Advanced level of English, both written and spoken.
 

👉 Responsibilities:

✔️ Design, implement, and optimize robust solutions to enhance our proprietary payments platform, ensuring high performance, scalability, and security.

✔️ Develop and maintain complex integrations with payment providers, banks, and other third-party systems, ensuring seamless data flow and alignment with technical and regulatory requirements.

✔️ Actively participate in all stages of creating new features, from initial concept and technical design to implementation and final delivery.

✔️ Contribute to the development and ongoing evolution of our fintech payments solution, ensuring innovation and adaptability to market needs.

✔️ Collaborate in agile development cycles with bi-weekly sprints, utilizing practices such as SCRUM, grooming, and sprint planning to consistently deliver product value.

✔️ Identify opportunities for technical and process improvements, driving efficiency and innovation throughout the software lifecycle.

✔️ Work closely with design, product, and business teams to ensure features meet user expectations and support business objectives.
 

👉 The company offers:

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks.

✈️ Relocation package (tickets, staying in a hotel for 2 weeks).

📚 Opportunity to develop language skills and partial compensation for the cost of language classes.

🎁 Birthday celebration present.

🏝 Time for proper rest and 24 working days of Annual Vacation.

About

EdSpan is an innovative company in the EdTech space, building cutting-edge learning experiences for the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. We are currently working on three major projects:

AI tutoring experience — an innovative project that brings real-time interaction with a 3D animated assistant powered by LLM technology. This virtual tutor helps students navigate challenges, provides guidance, and enhances the learning journey in a playful and engaging way.

Tutorpeers – a peer-to-peer tutoring platform with a young teachers marketplace, event booking features and Zoom-like online sessions with additional interactive learning tools.

Spark Incubator – LMS-like system designed to teach kids entrepreneurship.

We have well-defined processes, trying to automate routine things, conduct code reviews, use CI and CD pipelines to validate and ship our code. We use the Agile approach with daily stand-ups, bi-weekly sprints, and other Scrum artifacts. We keep the number of meetings to a minimum so that engineers can focus on writing high-quality code and delivering cool features.

Who you are

We’re hiring our first AI/ML Engineer to lead the development of our AI agents, including prompting, the RAG and evaluation pipelines, potential fine-tuning. So, you’ll play a key role in shaping the technical direction. We’re seeking someone with a strong understanding of machine learning and NLP fundamentals, capable of tackling complex challenges in agentic workflows and optimizing model performance across the stack.

Requirements

• At least 4 years of experience in the field of Machine Learning, working as a Data Engineer, Data Scientist, Machine Learning Engineer, or in a similar role.
• Bachelor’s degree in Computer Science, Mathematics, or equivalent practical experience;
• Proficiency in Python and common data science libraries (pandas, NumPy, scikit-learn);
• In-depth knowledge of machine learning principles, understanding of LLM architectures, prompt optimization, and fine-tuning strategies;
• Skilled in designing and optimizing RAG pipelines, including embedding generation, sparse and dense retrieval, and hybrid search techniques;
• Familiar with LLM evaluation metrics and tools (BLEU, RAGAS, DeepEval, and other);

• Upper-Intermediate level of English (B2) or above.

   

Highly desireable

• Proven experience building AI-driven workflows using frameworks such as LangGraph, AutoGen, or similar orchestration tools;

• Knowledge of AWS cloud and MLOps.

   

Responsibilities

• Design, implement, and optimize LLM prompts to ensure reliable outputs;
• Assist in developing and maintaining AI evaluation workflows, including designing evaluation guidelines and metrics;
• Help design and develop AI data pipelines: collection, storage, annotation, and model improvement;
• Leverage agent orchestration tools to improve and automate AI workflows;
• Collaborate with the product team to ensure AI capabilities power usable product features.

Project Description
The project focuses on the modernization, maintenance, and development of an eCommerce platform for a large US-based retail company, serving millions of omnichannel customers weekly.

Solutions are delivered by several Product Teams working on different domains: Customer, Loyalty, Search & Browse, Data Integration, and Cart.

Current key priorities:

• New brands onboarding
• Re-architecture
• Database migrations
• Migration of microservices to a unified cloud-native solution without business disruption

Responsibilities

• Design data solutions for a large retail company.
• Support the processing of big data volumes.
• Integrate solutions into the current architecture.

Mandatory Skills

• Microsoft Azure Data Factory / SSIS
• Microsoft Azure Databricks
• Microsoft Azure Synapse Analytics
• PostgreSQL
• PySpark

Mandatory Skills Description

• 3+ years of hands-on expertise with Azure Data Factory and Azure Synapse.
• Strong expertise in designing and implementing data models (conceptual, logical, physical).
• In-depth knowledge of Azure services (Data Lake Storage, Synapse Analytics, Data Factory, Databricks) and PySpark for scalable data solutions.
• Proven experience in building ETL/ELT pipelines to load data into data lakes/warehouses.
• Experience integrating data from disparate sources (databases, APIs, external providers).
• Proficiency in data warehousing solutions (dimensional modeling, star schemas, Data Mesh, Data/Delta Lakehouse, Data Vault).
• Strong SQL skills: complex queries, transformations, performance tuning.
• Experience with metadata and governance in cloud data platforms.
• Certification in Azure/Databricks (advantage).
• Experience with cloud-based analytical databases.
• Hands-on with Azure MI, PostgreSQL on Azure, Cosmos DB, Azure Analysis Services, Informix.
• Experience in Python and Python-based ETL tools.
• Knowledge of Bash/Unix/Windows shell scripting (preferable).

Nice-to-Have Skills

• Experience with Elasticsearch.
• Familiarity with Docker/Kubernetes.
• Skills in troubleshooting and performance tuning for data pipelines.
• Strong collaboration and communication skills.

Languages

• English: B2 (Upper Intermediate)

Good afternoon!
We have open positions on our team for Middle Go Developers. We are looking for skilled specialists with strong experience in the following areas:

Backend Development with Go: implementation of business logic, development and maintenance of microservices, integration with external services, and working with databases.

We’re looking for a proactive and results-driven IT Recruiter to join our team!
 

What we expect from you:

- 1+ year of experience in IT recruitment
- Completed HR/Recruitment courses
- English level: Upper-Intermediate
- Experience in closing both technical and non-technical positions
- Ability to work independently and meet deadlines
- Strong communication skills and ability to select relevant candidates according to job requirements
 

What you’ll do:

 – Manage the full recruitment cycle: sourcing, screening, interviewing
 – Collaborate with hiring managers to clarify job requirements
 – Communicate with candidates and maintain a positive candidate experience
 – Present qualified candidates in a timely manner skills

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Hello.

We are looking for a Middle+/Senior Node.js Developer to join Ohayu (https://ohayu.com). We are building the easiest way for travelers to stay online anywhere in the world. We’re a fast-scaling B2C mobile + web app (iOS/Android/Web) that lets people buy eSIM data plans in minutes - cheaper than roaming, no SIM shops, no hassle. Thousands of travelers already use Ohayu worldwide, and we’re just getting started.
Our ambition is bigger than eSIM: we’re evolving Ohayu into a full Travel App that makes every journey smoother.

What you’ll do:

This role is for someone who wants real ownership and real product impact.

• Own integrations with third-party APIs (telco/eSIM providers, payments, analytics, etc.) - abstraction layers, reliability, observability, edge cases, scale.
• Shape backend direction: architecture decisions, technical standards, and how we build/ship safely at speed.
• Enable rapid experimentation: implement backend changes for A/B tests and product iterations that directly impact conversion and retention.
• Build and maintain production-grade services: migrations, logging, alerts, uptime, and smooth releases.

What we’re looking for:

• 5+ years of backend with OOP experience
• 5+ years with Node.js + TypeScript
• 2+ years with NestJS
• 5+ years with MySQL / MariaDB / PostgreSQL
• Hands-on production experience: migrations, monitoring/logging, alerts, process managers (pm2/supervisor), incident mindset
• You work independently, communicate clearly, and take responsibility end-to-end
• At least intermediate English level (all work communication is in English)

Nice to have:

• Experience with high-load systems
• Experience supporting A/B testing and experimentation platforms/pipelines

Why to join us:

• Direct product impact: what you ship gets used immediately by real travelers.
• Ownership: you’re not “a contributor,” you’re a builder helping set the backend direction.
• Product engineering culture: we care about UX and conversion as much as we care about clean code.
• Fast pace, real learning: constant iterations, clear feedback loops, real-world constraints.
• Genesis ecosystem: access to strong expertise, resources, and networking.
• Benefits: health insurance, 20 paid vacation days, annual performance review with clear salary progression.

Work format: Possibility to work fully remotely or from our offices in Warsaw, Kyiv or Lviv.

Join us in reshaping the future of connectivity.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Graphic Designer to join our team!

Requirements:

- Pro in Photoshop and Figma, familiar with Illustrator;

- Has a portfolio that makes parents proud;

- Is a pro in working with marketing media content (banners, brandings, ad illustrations, etc.);

- Constantly looking for new design solutions, when there is nothing to do improves hard skills;

- Reads articles and watches videos about new design trends instead of scrolling social media feed;

- Can talk endlessly about what a complimentary color and a closed composition are;

- Knows how to take initiative and the meaning of responsibility and self-organization;

- Knows how to work in a team (and not just work).

Will be plus:

- Friendship with AI, work experience in Media, Product.

Responsibilities:

- Creating visual content for various Marketing promo campaigns;

- Work with complex tasks to update the visual communication of the Brand;

- Development of new design templates;

- Work with large, complex tasks to create an identity for newsworthy events in the world of sports, casinos, poker and cybersports;

- Working with existing templates.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️Corporate health insurance program for your well-being;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯Rewards program for mentoring and coaching colleagues;
🗣Free internal English courses;
🧘Yoga classes to help you stay active and energized;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

We are seeking a dynamic Sales Executive to lead our sales efforts for GCP and GWS solutions across the EMEA and CEE regions. The ideal candidate will be a high-performing A-player with experience in SaaS sales, adept at navigating complex sales environments, and driven to exceed targets through strategic sales initiatives.

Requirements:

• Fluency in English and native Czech is essential;
• From 2 years of proven sales experience in SaaS/ IaaS fields, with a documented history of achieving and exceeding sales targets, particularly in enterprise sales;
• Sales experience on GCP and/or GWS specifically;
• Sales or technical certifications related to Cloud Solutions are advantageous;
• Experience in expanding new markets with outbound activities;
• Excellent communication, negotiation, and strategic planning abilities;
• Proficient in managing CRM systems and understanding their strategic importance in sales and customer relationship management.

Responsibilities:

• Develop and execute sales strategies for GCP and GWS solutions, targeting enterprise clients within the Cloud markets across EMEA and CEE;
• Identify and penetrate new enterprise market segments, leveraging GCP and GWS to improve client outcomes;
• Conduct high-level negotiations and presentations with major companies across Europe, focusing on the strategic benefits of adopting GCP and GWS solutions;
• Work closely with marketing and business development teams to align sales strategies with broader company goals;
• Continuously assess the competitive landscape and customer needs, adapting sales strategies to meet market demands and drive revenue growth.

Work conditions:

• Competitive Salary & Transparent Motivation: Receive a competitive base salary with commission on sales and performance-based bonuses, providing clear financial rewards for your success.
• Flexible Work Format: Work remotely with flexible hours, allowing you to balance your professional and personal life efficiently.
• Freedom to Innovate: Utilize multiple channels and approaches for sales, allowing you the freedom to find the best strategies for success.
• Training with Leading Cloud Products: Access in-depth training on cutting-edge cloud solutions, enhancing your expertise and equipping you with the tools to succeed in an ever-evolving industry.
• International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry. Expand your expertise by engaging with international markets across the EMEA and CEE regions.
• Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth, creating opportunities for you to advance in your career.
• When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
• Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

Want to work at the cutting edge of modern technology and artificial intelligence? We have something just for you.

We are looking for a Node.js engineer who is not only confident in backend development but also has a genuine interest in AI integrations, LLM agents, and new automation technologies. This role involves participating in the creation and development of AI assistants, platforms, and interfaces that help businesses be more efficient.

What to expect:

• Regular technical challenges — a new case from a customer every week
• Flexible use of AI tools (OpenAI API, WhatsApp/Telegram API, OCR, N8N, scrapers)
• Hands-on experience with workflow automation platforms, particularly N8N, for creating complex business process automations
• Building end-to-end AI workflows that connect multiple services and APIs
• Opportunity to experiment with emerging AI technologies and automation tools as they become available

Our main requirements are:

• Experience in hands-on programming 3+ years
• Experience doing Node.js (Vanilla/Typescript)
• Experience with NestJS also and/or NextJS and/or Express
• Strong creating with SQL/NoSQL databases efficient design from scratch as well as performing optimizations
• Strong knowledge in Computer Science: data types, data structures, algorithms
• Being proficient working on modern tech stack: Docker, Kubernetes, CI/CD, IaC (e.g. Terraform), Ansible etc.
• Having a wide strong background working with AWS (smth beyond EC2 and S3)
• Understanding and applying software design principles
• Experience designing software systems (distributed, high availability, resilient)
• Comfortable working Agile and Design Thinking (however understanding that pure Agile is a myth)
• Being comfortable in several projects at once (taking apart hands-on aspect)
• Strong communication skills in English (B2 and better)
• Willingness and enthusiasm to learn workflow automation tools (especially N8N) and adapt to rapidly evolving AI technologies

Will be considered as a plus:

• Experience with modern SPA frameworks like React/Vue.js/Angular
• Experience with NestJS
• Experience writing technical documents, tracking technical debt, understanding refactoring etc.
• Experience working with AI libraries and/or 3rd parties like chatGPT, Claude, Gemini or Perplexity
• Previous exposure to workflow automation platforms (N8N, Zapier, Make.com, or similar)
• Experience with RAG implementations, vector databases, or knowledge management systems
• Familiarity with MCP (Model Context Protocol) or similar AI integration standards
• Understanding of prompt engineering and AI agent behavioral design
• Experience building conversational AI interfaces or chatbots

Hiring process:

• HR interview: we’ll talk about your professional background, the specifics of the position we are offering, and address any questions you might have.
• Tech interview: a deeper look into your technical expertise and problem-solving approach, ensuring your skill set aligns with our project’s needs.
• Interview with the C-Level: a conversation focused on the company’s vision, strategic goals, and how your role aligns with them.
• Feedback
• Job offer

What we offer at MindTech:

• Hardware Policy: Get the gear you need, from laptops to PCs.
• Referral Bonus: Invite talent and earn a generous reward.
• Professional Growth: We cover courses and books to fuel your expertise.
• Tasty Perks: Free lunches, snacks, tea, and coffee to stay energized.
• Birthday & Celebrations: Gifts on your day, plus parties and team-building.
• Life Events Support: Wedding bonuses, childcare support, and more.
• Volunteering Days: Extra days off to help your community.
• Work-Life Balance: 18 paid vacation days, 10 paid sick days, and national holidays off.

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

We are located in Lviv and currently work full-time in office. 

Responsibilities:

- Work with different source platforms such as LinkedIn/ Djinny/ Work.ua / Robota.ua ets.

- CV screening.

- Coordinate all interview stages.

- Support and consultation of the candidate at all stages of the hiring process.

We offer:

• Welcoming and amiable work environment in a comfortable office space.
• Official employment with a competitive salary that reflects your experience and skills.
• Growth opportunities.
• Opportunity to work in an IT company that is actively scaling.
• Team-buildings and corporate parties

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written communication skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

HOW WE WILL KEEP YOU SMILING

• We provide paid vacation days and paid sick leave benefits.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

     We are an international iGaming holding, actively growing and now launching a new online casino project on the LATAM market, with an emphasis on Argentina. 
      As part of a startup within the holding, we are creating a TOP team and inviting an ambitious and experienced Head of Affiliate, who will be able to create and scale an affiliate program capable of bringing the project to the top. 

Main tasks:

• Development and launch of an affiliate strategy for the Latam market (with a focus on Argentina)
• Formation and development of a network of partners (affiliates, media buyers, agencies)
• Building a transparent system of KPIs and analytics of affiliate channel efficiency
• Budget management, cost and ROI optimization
• Negotiations, concluding contracts and supporting key partners
• Creating a strong team (selection, motivation and development of affiliate managers)
• Monitoring the market and competitive environment, implementing best practices

What we expect:

• Experience in iGaming / Gambling / Betting as Head of Affiliate or Senior Affiliate Manager (from 3 years)
• Deep understanding of affiliate marketing and CPA/CPL/RevShare models
• Confident knowledge and understanding of traffic analytics: working with Google Analytics, AppsFlyer, Adjust or similar systems
• Experience in analyzing and optimizing traffic sources (SEO, PPC, media buying, social networks, content marketing, push, pop, etc.)
• Ability to assess traffic quality, identify fraud and implement anti-fraud tools
• Ability to build partnerships and negotiate at a high level
• Analytical mindset, ability to work with data and make decisions based on metrics
• Fluent English (required), knowledge of Spanish is an advantage

What we offer: 

• Participation in the launch of a new international casino project from scratch
• Opportunity to influence the strategy and growth of the product
• Competitive level of compensation (fixed + bonus system)
• Work in a multicultural team of professionals
• Prospects for career and professional growth within a large holding
• Remote work format
• Health and leisure care: paid vacation and sick leave
• Quick decision-making and freedom from micromanagement

    We strive to be the best among competitors and successfully achieve our goals! 
    Join the best and shape the future of the iGaming industry with us! 🚀

About the company:
      Our LATAM iGaming startup is more than a business, it is a place where ideas, talents and opportunities meet. 🤝
      As part of an international holding, we bring global expertise in the gaming industry to the Latin American market, while remaining close to the culture and needs of players.

       You can grow with us, influence the outcome and shape the gaming experience of the future.💯