Jobs at Djinni

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

We are now expanding our system layer, developing cross-platform agents and background services written in Rust, designed to operate on Windows, macOS, and Linux environments. These agents form the backbone of our telemetry and device management capabilities across thousands of managed endpoints.

Role Overview:

As a Rust Developer, you’ll build reliable, high-performance system services and daemons that power Flamingo’s open-source infrastructure for MSPs.

You will work closely with backend engineers to design, implement, and optimize cross-platform components responsible for device management, monitoring, and secure data exchange.

Key Responsibilities:

• Develop cross-platform agents, daemons, and background services in Rust for Windows, macOS, and Linux.
• Work with low-level system APIs and platform-specific tools: Win32 API, LaunchAgents/Daemons, systemd, and more.
• Integrate services with backend infrastructure via HTTP, WebSockets, and NATS.
• Write secure, asynchronous, and performant Rust code using Tokio, Serde, and Tracing.
• Optimize real-time data processing, message handling, and network performance.
• Collaborate with backend and platform teams to ensure reliability, observability, and security across deployments.
• Contribute to our open-source projects by writing clean, documented, and community-friendly code.

Our Stack:

• Language: Rust (1.8x+)
• Core Libraries: tokio, serde, anyhow, tracing, thiserror
• Networking: reqwest / hyper (HTTP), tokio-tungstenite / warp (WebSockets), nats.rs (NATS)
• Platform APIs:
  • Windows – Win32, COM, Registry
  • macOS – LaunchAgents, Daemons, Keychain
  • Linux – systemd, journal, epoll, nix crate
• Tooling: Git, GitHub, cross-platform builds

Qualifications:

Must-Have

• Strong proficiency in Rust, including async programming and ownership concepts.
• Experience developing system-level software for at least one major OS (Windows, macOS, or Linux).
• Familiarity with platform APIs (e.g., Win32 API, systemd, macOS Daemons).
• Solid understanding of networking (TCP/UDP, WebSockets, HTTP).
• Experience with multi-threaded and asynchronous programming.
• Attention to security, performance, and code maintainability.

Nice-to-Have

• Experience with NATS, message brokers, or real-time telemetry systems.
• Experience building cross-platform agents or monitoring tools.
• Contributions to open-source projects (especially in Rust).
• Experience with C/C++ development.

We are currently looking for a Product Owner to join a fast-growing fintech / iGaming product company.

This role is ideal for a strong product leader who is ready to take full ownership of the payment ecosystem and drive measurable business impact. You will be responsible not only for product development, but also for ensuring that all financial flows within the product are optimized, scalable, and profitable.

In this role, you will lead the development of payment infrastructure (PSP, checkout, wallets, antifraud), manage cross-functional teams, and build a product growth strategy focused on conversion and revenue.

Key Responsibilities

• Own and drive the full product lifecycle of fintech/payment solutions (from concept to scaling)
• Define and execute product strategy focused on revenue growth and payment performance
• Build and manage product roadmap aligned with business goals
• Prioritize features based on direct impact on conversion and financial metrics
• Lead and scale cross-functional teams (Product Managers, Analysts, UX/UI, Payments)
• Manage relationships with external partners (PSPs, banks, antifraud providers)
• Optimize payment flows: routing, cascading (fallback logic), approval rates (AR)
• Improve checkout UX and reduce friction in payment journeys
• Launch new payment products across different GEOs (Tier 3 markets)
• Ensure product stability, scalability, and performance monitoring (Grafana, Tableau, Atlassian tools)

Requirements

• 3+ years of experience in fintech (payments, wallets, PSP, antifraud)
• Minimum 2 years in each recent role with proven stability
• Proven track record of launching payment products (checkout, PSP, wallets, antifraud)
• Experience managing teams of 15+ people
• Strong leadership skills and ability to deliver results in challenging environments
• Hands-on experience with Atlassian tools, Grafana, Tableau
• Upper-Intermediate English (B2+) or higher
• Experience working with Tier 3 markets

Nice to Have

• Experience transitioning from PO to CPO or building product strategy from scratch
• Background in high-load B2C products (fintech / iGaming)
• Experience in fast-growing, remote-first teams

What’s Offered

• Fully remote work format
• International team and fast-paced environment
• High level of ownership and product influence
• Opportunity to build and scale a global fintech product

🎯 Role Overview

As an Account Manager at TrueLabel, you will be responsible for building and maintaining strong relationships with clients while ensuring efficient coordination between internal teams and customer needs. You will work closely with Product, Development, Support, and other internal teams to translate client requests into actionable tasks, manage priorities, and ensure timely delivery in accordance with SLA and internal processes.

The role requires a proactive approach to client communication, task coordination, and process improvement, helping ensure smooth operations and high client satisfaction.
 

⚙️Your Tasks:

• Maintain regular communication with clients and manage ongoing relationships;
• Collect and clarify client requirements, translating business requests into tasks for internal teams;
• Create and manage tasks in Jira / Service Desk or similar task management systems;
• Monitor task progress, delivery timelines, and SLA compliance;
• Coordinate work between Product, Development, Support, and other departments;
• Organize regular client meetings and prepare follow-up communication;
• Coordinate the resolution of incidents and operational issues affecting clients;
• Document and analyze cases to identify opportunities for process improvements.
   

👤 Our Criteria:

• Minimum 2 years of experience in the gambling / iGaming industry;
• Intermediate or higher English (written and spoken);
• Experience working with task management systems such as Jira or similar tools;
• Strong communication and client relationship management skills;
• Ability to manage multiple priorities and coordinate several teams simultaneously;
• Experience managing a small team of up to 10 people;
• Strong analytical and organizational skills with attention to detail.
   

🧠Your Strengths

• Ability to balance client needs with internal priorities;Strong coordination and stakeholder management skills;Structured and solution-oriented mindset;
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Strong coordination and stakeholder management skills;
• Structured and solution-oriented mindset;
   

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Overall Responsibilities:

Responsible for leading the data migration execution for 1 or more SAP ERP Deployment Groups, according to the stablished project methodology

Support and guide Migration team members

Strong collaboration with E2E Process Teams and other stakeholders to make sure all migration activities are executed according to project timelines

Main Tasks

Lead data migration track for one or more SAPERP Deployment Groups

Refine data migration strategy

Design, plan and manage data migration process and migration cycles

Align migration schedule with test plan

Lead workshops with the different stakeholders

Support sites preparation and activities orchestration during roll outs, according to planed deployment groups

Oversee implementation of technical solution

Oversee and track migration activities

Secure validation of migration

Support data migration responsible in the execution of all the relevant migration activities for the assigned objects (from extraction to load)

Requirements:

•Over 6 years experience

•Hands on experience in three or more full cycle global SAP implementations, with good exposure to S/4HANA data migration, ideally in pharma environment

•Good understanding of the integration between several S/4HANA modules

•In-depth and hands-on knowledge of data migration activities with cross functional integration knowledge and previous experience in master data and transactional data migration

•End-to-End knowledge of ETL process (Extract, Transform, Load), with good understanding of ETL tools and options

•Advanced knowledge in Excel and Word

•Strong analytical & problem-solving skills

•Self-organized and autonomous, structured thinking

•Excellent interpersonal, oral and written communication

•Good English communication skills

•Team player, able to share knowledge and support colleagues

 Industry:

Pharma & Biotech 

An international IT company is looking for a proactive Business Developer responsible for increasing new logo sales in the assigned territory.

Requirements: 

• At least 5+ years of similar experience with a proven track record of annually closing new business   
• Experience managing the full sales cycle: prospecting, qualifying, presenting, negotiating, and closing deals 
• Proven track record of consistently closing high-value new business deals 
• Written and spoken English 
• Willingness to travel internationally 

Responsibilities: 

• Proactively prospect for new potential deals and expand the current customer base through various channels  
• Presenting the value of Agiliway services and offerings to potential clients, prospects nurturing 
• Identify and evaluate potential clients’ needs to meet their business expectations  
• Meet or exceed the targeted sales quota by bringing new logo business 
• Build strategic relationships and partnerships with key industry players  
• Keep updated information in CRM, report activities 

We offer friendly working conditions with competitive compensation and benefits, including: 

• Comfortable working environment 
• Friendly team and management 
• Competitive salary 
• Free English classes 
• Regular performance-based compensation review 
• Flexible working hours 
• Corporate and team-building events

Agiliway company is looking for a North America Sales Lead (US) with proven experience in custom software development sales to drive new logo acquisition.

Requirements: 

• At least 7+ years of similar experience in B2B sales with a consistent record of closing new business annually
• Demonstrated ability to close high-value, complex deals with C-level stakeholders 
• Proven track record of consistently closing high-value new business deals
• End-to-end ownership of the sales cycle: prospecting, qualification, discovery, presentation, negotiation, and closing
• Written and spoken English
• Willingness to travel internationally as needed 

Responsibilities: 

• Consistently meet or exceed sales targets and revenue quotas
• Proactively prospect for new potential deals and expand the current customer base through various channels
• Presenting the value of Agiliway services and offerings to potential clients, prospects nurturing
• Identify and evaluate potential clients’ needs to meet their business expectations
• Build and maintain long-term relationships with decision-makers and strategic partners
• Maintain accurate pipeline, activity tracking, and forecasting in CRM

We offer friendly working conditions with competitive compensation and benefits, including: 

• Comfortable working environment 
• Friendly team and management 
• Free English classes
• Flexible working hours
• 100% paid vacation, 4 weeks per year
• 100% paid sick leaves
• Corporate and team building events

We’re looking for a Product Marketing Manager to join the team behind Eney, a brand-new product just beginning its journey. 
 

Eney is a Computerbeing (or AI assistant) designed to change how Mac users interact with their devices. It helps them stay organized, automate routine tasks, and focus on what matters most.
 

As a Product Marketing Manager, you will take ownership of Eney’s market launch and growth, shaping how the product reaches and resonates with early users. You’ll define and test positioning, messaging, and value propositions for key target audiences, develop go-to-market strategies, and coordinate creative and performance marketing efforts to drive adoption. 
 

If you’re excited to lay the foundation for Eney to become a trusted, high-impact productivity companion for Mac users, we’d love to hear from you!
 

In this role, you will:

• Implement and adapt the product marketing plan to enable the product to launch fully on the market, translating the product vision into actionable marketing initiatives
• Identify early target audiences, uncover their key pain points, and define, test, and iterate value propositions, positioning, and messaging to ensure it resonates and aligns with customers and the product vision
• Plan and execute early product releases, campaigns, and creative assets across channels, balancing performance marketing with brand consistency
• Set up early-stage funnels, tracking, and KPIs to monitor acquisition, activation, engagement, and retention, and optimize based on data
• Collaborate with Product and Revenue teams to support monetization experiments, testing flows, and revenue-driving initiatives even before full-scale sales
• Build, hire, and lead a high-performing marketing team from scratch, including onboarding, mentoring, and establishing operational workflows
• Take ownership of budget planning, allocation, and operational management to ensure resources are aligned with priorities and goals
• Drive experimentation and iteration across positioning, channels performance, creatives, and funnels, adapting quickly to changes and emerging insights
• Maintain a high degree of autonomy, ownership, and accountability, making informed decisions and leading initiatives hands-on in a fast-moving, early-stage product environment

Skills you’ll need to bring:

• 4+ years of experience in Product Marketing within B2C SaaS products in Tier-1 markets
• Proven experience in growth and optimization of performance metrics such as CAC, CPA, LTV, ROMI, and traffic
• Ability to build and execute clear go-to-market strategies, including value proposition development, product positioning, and differentiation in competitive landscapes
• Hands-on experience launching new digital products or features from zero to scalable growth
• Deep understanding of AI-driven products, including fundamentals of machine learning, LLMs, APIs, and data models
• Deep understanding of user funnel dynamics and practical experience optimizing acquisition, activation, retention, and monetization
• Analytical thinking and data fluency, including experience running experiments, A/B tests, and cohort analysis to drive informed decisions
• Experience in planning and managing marketing budgets
• Solid knowledge of performance channels growth and ability to design an effective, balanced channel mix
• Experience conducting customer research and market analysis to uncover insights that shape product and marketing strategy
• High level of autonomy, responsibility, and focus on delivering measurable outcomes
• Curiosity about industry trends and a proactive mindset in identifying new growth opportunities
• At least an Upper-Intermediate (B2) level of English
  As a plus:
• Experience working on AI-native digital products

What we offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

We are expanding our Technical Support team and are looking for a highly experienced Technical Support Engineer (L3-L4) to join a long-term enterprise project in the energy sector.

You will be working on a mature enterprise project in the energy sector in Northern Ireland, where the system has been in production. This is an existing client, and the focus is on advanced support, maintenance, and continuous improvement.

The environment is highly regulated, making system reliability and billing accuracy critical.

End customers actively use the system, so we have real data, real financial flows, and real impact from every issue.

Support here is not a “ticket-processing role” – it is a core function ensuring system stability, revenue continuity, and customer trust.

Responsibilities:

• Provide L3–L4 support for a live enterprise billing & CRM system
• Investigate and resolve complex production issues (data, logic, integrations)
• Work closely with customers (in English) to clarify issues and provide solutions
• Analyze logs, database records, and system behavior to identify root causes
• Support billing, invoicing, rating, and customer lifecycle processes
• Collaborate with development, QA, and delivery teams on issue resolution
• Participate in post-release stabilization and continuous system improvements
• Contribute to knowledge base and documentation

Requirements:

• 7+ years of experience in technical support (L3/L4 level) or similar roles
• Strong hands-on experience with production troubleshooting
• Confident in writing and analyzing SQL queries
• Ability to understand complex systems end-to-end (backend + integrations)
• Strong analytical and investigative thinking
• Experience working with enterprise systems (CRM, billing, financial systems)
• Advanced English (C1)  – must be comfortable communicating with customers
• Ability to work independently without step-by-step guidance

Will Be a strong advantage:

• Experience with Oracle databases
• Background in QA or software development
• Experience in energy / utility domain
• Experience supporting live billing systems.

Working with MaxBill, you will receive:

• 20 working days of annual vacation per year, plus paid public holidays.
• Provision of sick/personal leave.
• Paid trainings, conferences, seminars, and certification courses, classes in English.
• On-the-job mentoring program to learn from experienced colleagues.
• The possibility of remote work and a flexible schedule.

dNovo Group is looking for a Meta Media Buyer. This is a remote role for someone who knows how to build a paid social strategy, analyze performance data, identify growth opportunities, and turn insights into better campaigns, funnels, messaging, and creatives.

• Base pay + performance bonuses

   

Note: Candidates whose primary experience is in gambling, betting, adult, or other grey-hat industries will not be considered.

What you’ll do

• Plan, launch, and optimize ad campaigns across Meta.
• Research and identify profitable audiences to maximize campaign ROI.
• Monitor, analyze, and optimize campaigns to improve performance and efficiency.
• Develop creative strategy for paid social campaigns, including hooks, messaging angles, ad concepts, and testing ideas.
• Develop briefs for ad assets (static, video) aligned with campaign objectives
• Write ad copy for paid social campaigns.
• Stay up to date with Meta advertising policies, industry trends, and optimization tools.
• Deliver weekly and monthly performance reports.
• Monitor performance metrics such as CPA, CPL, CTR, CPC, CPM, and ROAS, and make data-driven optimization decisions.

What’s required:

• Proven experience as a Media Buyer with strong expertise in Facebook and Instagram traffic.
• Experience managing $10k+ monthly ad budgets in Tier-1 markets.
• Case studies / proven results in lawyer, medical, and other professional service industries.
• Deep experience with Meta Ads Manager (campaign builds, testing, budget pacing, audiences).
• Strong understanding of advertising metrics (CPA, CPM, CPC, CTR, CPL) and experience optimizing them.
• Experience developing ad copy, hooks, and messaging for paid social campaigns
• Experience using AI tools to improve ad creative production, copywriting, research, and testing workflows
• Strong understanding of creative testing and paid social content performance
• Comfortable researching new angles, trends, offers, and competitors to identify what will work
• Analytical mindset with experience using analytics tools and organizing data.
• Excellent communication skills and willingness to contribute ideas for process improvement.

What we offer

• Competitive salary + performance-based bonuses
• Opportunity to work across a variety of industries and clients
• No micromanagement or unnecessary bureaucracy
• Friendly and dynamic work environment

We’re looking for an AI Engineer to join our outsourcing team — not a pure ML researcher, but a pragmatic, data-driven backend engineer who knows how to put LLMs, vision APIs, and off-the-shelf models to work inside real products.

Most of our work isn’t training models from scratch — it’s understanding the business logic, collecting and cleaning data, wiring it into LLMs or services like AWS Textract, and shipping the result as a reliable API inside our existing platform.

If you’ve spent the last few years building APIs and integrations, you’re comfortable with data, and you’ve leaned hard into Cursor or Claude Code to deliver projects faster — this is for you.

What you’ll do

• Build and ship LLM-powered features: prompt design, data prep, passing context to the model, parsing and validating output, returning clean APIs.
• Design and implement integrations between our product and third-party AI services (OpenAI, Anthropic, Hugging Face models, AWS Textract, etc.).
• Take document-processing and computer-vision tasks end-to-end: ingest → Textract/vision API → post-process → structured output consumed by our backend.
• Write backend services and APIs in Node.js (our primary backend), dropping into Python when a task calls for it (model work, data scripts, fine-tuning).
• Fine-tune existing models and prompts — not from scratch, but iterating on what’s already in place to get better accuracy, cost, or latency.
• Do the unglamorous but critical work: data collection, cleaning, transformation, pattern-finding — often by letting an LLM do the heavy lifting on structured and unstructured input.
• Maintain and improve existing AI and automation workflows already running in production.
• Monitor cost and performance of model/API usage, propose optimizations, and forecast costs for new features.
• Prepare and present demos and solution overviews to U.S.-based clients.
• Document architecture, prompts, and pipelines in Confluence.

What we’re looking for

• 2+ years shipping production backend systems, with meaningful hands-on experience integrating LLMs or AI APIs into real products.
• Strong in Node.js with the flexibility to work in Python — or a Python engineer who’s comfortable committing Node.js code. We need someone fluent on both sides; pure-Python candidates won’t be a fit.
• Solid grasp of algorithms and data structures — enough to write custom logic when an LLM or library can’t cover the case.
• Real experience with LLM integrations: OpenAI, Anthropic, or similar. Prompt engineering, function/tool calling, structured output, retrieval, evaluation.
• Familiarity with the Hugging Face ecosystem — picking models, running inference, fine-tuning where it makes sense.
• API and integrations background: REST, auth, webhooks, rate limits, retries, idempotency — the stuff that makes integrations not break at 2 a.m.
• Comfortable with data work: collecting, cleaning, transforming, and analyzing data (SQL, pandas, or the Node equivalents).
• Working knowledge of AWS — especially Textract, Lambda, S3, and the services around document and data pipelines. Bonus for Athena, Glue, Kinesis, SageMaker.
• Exposure to NLP and Computer Vision concepts — enough to pick the right tool and evaluate results, not necessarily to train SOTA models.
• Familiarity with CI/CD and deploying AI-powered services to production.
• Experience building chatbot workflows — conversational flows, multi-turn logic, context management — is a plus, as this is among our planned projects.
• AI-native delivery workflow. You use Cursor or Claude Code daily and know how to ship a project with minimal hand-written code — scoping work for the agent, reviewing generated code critically, orchestrating multi-step tasks, and getting to shipped quality faster than a traditional workflow. If you can’t describe how you use these tools to deliver, this role isn’t the right fit.

Nice to have

• Experience fine-tuning open-source LLMs or vision models on domain-specific data.
• Background in fintech, healthcare, or construction domains.
• Experience with vector databases, RAG pipelines, or agentic workflows.

What we offer

• Competitive salary with regular reviews.
• Support for individual entrepreneurs with accounting assistance.
• Fully remote work.
• A clear path for professional development and growth.
• A friendly team environment and engaging team-building activities (online and offline).

N-iX Games is a part of N-iX Group (a global software development service company, uniting 2,400+ tech-savvy professionals) that specializes in game engineering, art production, and custom game development services. With over a decade of experience and 210 people in our team, we know how to make successful games from pre-production to release and beyond. We’ve proudly helped 50+ clients from more than 15 countries.

N-iX Games is seeking an experienced Content Writer to join our Marketing Team. As one of the core members of our team, you’ll create high-impact content that elevates the N-iX Games brand and promotes its services globally. If you’re a fluent English speaker who thrives in a collaborative, cross-functional setting, we invite you to join us. 

Responsibilities:

• Produce thought-provoking content tailored to engage target audiences.
• Communicate with internal experts to craft unique content that highlights our value proposition and technical expertise.
• Maintain a consistent blogging strategy to elevate brand awareness, drive traffic, and generate high-quality leads.
• Manage social media accounts and regularly post updates. 
• Develop a diverse range of marketing assets, including landing pages, case studies, and technical articles.
• Optimize and refine website content at gamestudio.n-ix.com to improve performance and SEO visibility.
• Drive data-backed decisions through continuous market research and audience insights.
• Lead visual storytelling by collaborating with designers to create compelling, on-brand creative assets.

Qualifications:

• Passion for writing. Strong interest in tech and game development will be a plus.
• Advanced level of English and Ukrainian language, grammar, and style guidelines.
• 2+ years of commercial / marketing writing experience.
• Ability to conduct independent research, synthesize information, and produce creative content.
• Familiarity with keyword research, search engine optimization, and content marketing principles.
• Experience with content management systems (CMS) such as WordPress.
• Experience in digital marketing, advertising, or tech-related fields will be a plus.
• Ability to simplify technical information into compelling, audience-focused content that resonates with target audiences.
• Ability to work independently while maintaining a positive, proactive mindset.
• Collaborative working style.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Olha Saifutdynova, Support Team Lead at Headway Inc, we’re looking for a Support Agent to join our team of superstars transforming the EdTech industry.

What product will you be working on?

You’ll be working with one of Headway Inc’s products, contributing to a seamless user experience by connecting user needs with product improvements.

Why this is exciting:

• An opportunity to redefine support: shifting from manual work to scalable, AI-powered systems.
• A high-ownership environment where your ideas influence processes and decisions.
• A team that values proactivity, systemic thinking, and openness to feedback.
• Space to experiment, optimize, and build solutions instead of repeating routines.

What you’ll do:

• Handle complex user cases that require empathy and deep product understanding rather than templated responses.
• Work in synergy with AI tools: monitor response quality and continuously improve automation.
• Audit and improve support processes: identify inefficiencies and initiate scalable solutions.
• Act as a bridge between users and the product team by surfacing insights and recurring issues.
• Proactively detect anomalies or spikes in user requests and help mitigate risks early.

You’ll be a great fit if you:

• Understand that support is not just communication, but a key business function.
• Have strong analytical and systemic thinking skills.
• Take ownership and proactively initiate improvements.
• Are comfortable working with data, forming hypotheses, and making data-informed decisions.
• Are open to feedback and not afraid to challenge the status quo (constructive rebellion).
• Have some experience in support or related fields (years of experience are less important than mindset).
• Communicate confidently in English (Upper-Intermediate and higher).
• Prefer automating repetitive work rather than doing it manually.

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine.

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

We are looking for a proactive and results-driven Marketing Manager with a strong business development mindset to drive growth in the fintech industry.

What You’ll Do:

• Develop and execute marketing strategies to increase brand awareness and lead generation
• Plan and run digital campaigns across social media, content, SEO, and performance channels
• Identify and attract new business partners and clients through marketing activities
• Build and manage marketing-sales funnel, supporting business development efforts
• Conduct market research and analyze competitor activity to spot new opportunities
• Collaborate with the product and sales teams to create compelling go-to-market strategies

• Track campaign performance, optimize ROI, and report on key marketing metrics

   

About you:

• 1.5+ years of experience in marketing, preferably in fintech, payments
• Strong skills in digital marketing, content creation, and campaign management
• Analytical mindset with the ability to measure and improve results
• Excellent English (Upper-Intermediate or higher)
• Creative thinking and ability to work in a fast-paced environment

Perks & Benefits:

• Competitive salary and benefits package
• Opportunity to work in a dynamic, innovative, and growing industry
• Remote work flexibility
• A collaborative and inclusive work environment
• Professional growth opportunities in a rapidly evolving sector
• Paid vacation and sick leaves

We’re building a new product from scratch and looking for a Senior Full Stack Engineer who enjoys creating scalable products and taking ownership of real technical decisions. You’ll work closely with product and design teams, shape parts of the architecture, and help turn ideas into a production-ready platform.

Requirements:

• 5 + years of software development experience with JavaScript, TypeScript, and modern ES6+
• Strong experience with React and Next.js
• Strong experience of backend development with Node.js / NestJS
• Hands-on experience with GraphQL and PostgreSQL
• Experience building scalable applications and contributing to system architecture
• Ability to take ownership of features and technical solutions
• Comfortable working in fast-paced, product-driven environments
• Strong communication skills and ability to collaborate with both technical and non-technical stakeholders

• Upper-Intermediate English (B2+)

   

Nice to Have:

• Experience with MQTT
• Experience with React Native or WebSockets
• Experience working in startup or early-stage environments
• Experience with Azure, IoT Hub, Microsoft Entra ID

• Previous experience mentoring engineers or contributing to technical leadership

   

Responsibilities:

• Develop and deliver key features of a new product from concept to launch
• Contribute to the design and implementation of scalable frontend and backend architecture
• Collaborate closely with product, design, and engineering teams
• Take ownership of technical solutions and help drive implementation
• Participate in code reviews and maintain high engineering standards
• Contribute to development best practices and team workflows
• Support and mentor less experienced engineers when needed
• Continuously improve performance, reliability, and scalability of the platform.

We are looking for a skillful Senior Business Analyst to join our team.

About the project

As a Senior Business Analyst, you will be at the forefront of the business transformation and expansion, working with multiple work streams and stakeholders. This is a tremendous opportunity to prove yourself and unlock the new growth frontiers.

Responsibilities

Captures requirements from business stakeholders and prepares user stories with detailed acceptance criteria.

Drive an MVP mindset across the team to ensure that the definition of minimum value and user-testable team outputs.

Work closely with the technology team to ensure the delivery of User Value in line with User Story goals.

Support a shared understanding of User Stories across the team, particularly why they are valuable/prioritised.

Ensure the roadmap is aligned with backlog priorities.

Requirements

Solid understanding of the MVP mindset, understanding the value of short-term planning

At least 3 years of experience working in an Agile environment (Scrum / Kanban / SAFe / LeSS).

Experience with writing User Stories, and decomposing work to drive prioritisation.

Strong communication skills with the ability to communicate complex messages and trade-offs, telling a compelling story.

Comfortable with processes/ technology/IT to understand and help solve problems with the technical team(s), addressing their concerns.

Strong leadership and influencing skills, with confidence in explaining complex processes or technical details to diverse groups of people.

Strong problem solver who can lead the team and push the solution and progress.

It would be a big plus: experience in the Retail domain.

Polish fluent, Upper intermediate English level.

Ukrainian is nice to have.

We offer

A competitive salary and a good compensation package

Flexible and personalised career growth

Paid vacation days, sick leaves, and days off

Corporate events and team buildings