Jobs at Djinni

Let’s start with what PLANEKS offers:

• Fast and comfortable hiring process.
• 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.
• Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.
• $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.
• Everything to ensure a good rest. YES: Paid vacation, national holidays, sick leaves (and support in case of serious diseases). NO: overtime, work on weekends.
• A friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.
• Speaking clubs with a native speaker to constantly maintain your English level.
• No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

The Opportunity:

• We are seeking a highly organized, proactive, and technically astute Project Manager to join our close-knit team. This role is pivotal in ensuring the successful delivery of our IT projects from conception to completion, with a strong focus on understanding and exceeding client expectations. You will be the central point of contact for clients and our development team, driving transparency, clarity, and efficient progress towards project milestones. Your ability to build rapport, actively listen, and translate client needs into actionable plans will be paramount. If you thrive in a fast-paced environment and enjoy a hands-on role with direct influence on both project outcomes and client relationships, this is the perfect opportunity for you.

Key Responsibilities:

• Client Relationship and Client Orientation: possesses a deeply ingrained client-focused mindset with an unwavering commitment to delivering high-quality solutions and ensuring exceptional client satisfaction!
• Expectation Management: Act as the primary point of contact for clients, building strong, trusting relationships. Proactively manage client expectations throughout the project lifecycle, ensuring alignment between client vision and project deliverables.
• Project Planning and Scoping: Define project objectives, scope, deliverables, and success criteria in close collaboration with clients and internal stakeholders, ensuring a thorough understanding of client business needs and desired outcomes. Develop detailed project plans, including timelines and team allocation.
• Execution and Monitoring: Oversee and manage the end-to-end project lifecycle, ensuring adherence to timelines, budget, and scope. Monitor project progress, identify potential risks and issues, and implement effective mitigation strategies, always considering the impact on the client.
• Communication and Stakeholder Management: Serve as the primary liaison between clients and the development team. Provide regular, transparent, and proactive updates on project status, progress, and any challenges. Facilitate effective communication and collaboration among team members, fostering a positive and productive environment that prioritizes client satisfaction.
• Talent Management: Strategically manage engineering talent, ensuring optimal team utilization to meet project goals and client requirements. Key responsibilities include fostering team motivation, conducting regular one-on-one meetings, proactively addressing and resolving conflicts, and championing the professional growth of team members."
• Quality Assurance: Ensure project deliverables meet high-quality standards and exceed client expectations. Oversee user acceptance testing (UAT) as needed, gathering and incorporating client feedback effectively.
• Documentation and Reporting: Maintain comprehensive project documentation, including project charters, plans, status reports, and lessons learned. Generate clear, concise reports for internal and external stakeholders, tailoring communication to client preferences and needs.
• Continuous Improvement: Proactively identify opportunities to improve project management processes and methodologies, leveraging client feedback to enhance future project delivery.
• Presales Support: Actively participate in presales activities, including understanding client requirements, contributing to proposal development, and presenting project approaches and capabilities to prospective clients

Qualifications:

• 3-5 years of proven experience as a Project Manager in an IT environment, ideally within a small to medium-sized company, with a demonstrated track record of building strong client relationships and achieving high client satisfaction.
• Solid understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and experience applying them effectively.
• Proficiency with project management tools (e.g., Jira, Asana, Trello, Monday.com,).
• Strong technical aptitude with a good grasp of software development lifecycles (SDLC) and general IT concepts. The ability to write and understand Python code is a significant plus, but not required. 
• Exceptional communication (written and verbal), interpersonal, and presentation skills, with particular strength in active listening, empathy, and clear articulation of complex technical information to non-technical clients.
• Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues with client impact in mind.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Demonstrated leadership skills with the ability to motivate and inspire a team towards shared client-focused goals.
• Project Management certification (e.g., PMP, CSM) will be a plus.

We invite you, a highly motivated and results-oriented Junior Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client has developed an AI-driven visual assistance platform integrated into leading CRM systems. The platform uses computer vision and augmented reality to guide end users and support agents through complex service, installation and troubleshooting tasks.

The solution serves large enterprise customers, handling high volumes of multimedia data, real-time visual guidance and AI-powered diagnostics at scale.

About the Role:

The Salesforce Developer will design and implement scalable solutions within the Salesforce ecosystem, bridging advanced computer vision features with enterprise workflows. 

You will own end-to-end development of managed packages, navigate the security review process, and deliver seamless integrations with product, infrastructure and support systems.

Your impact will be visible in reducing time-to-resolution for global customers and scaling AI-driven visual guidance across multiple industries.

Key Responsibilities:

• Architect and build maintainable, scalable Salesforce applications following best practices.
• Develop Apex classes, triggers and Lightning Web Components to support enterprise use cases.
• Lead requirements analysis, estimation and the resolution of production incidents.
• Advise stakeholders on Force.com solutions to meet complex business requirements.
• Own the end-to-end release process for managed packages, including AppExchange submission and security review.
• Integrate Visual AI features with Salesforce workflows and data models.
• Collaborate cross-functionally with product managers, API, infrastructure, QA and support teams.
• Guide business users through UAT and ensure a smooth adoption experience.
• Mentor and coach junior developers to foster a culture of continuous improvement.

Required Competence and Skills:

• 5+ years of software development experience, including at least 3 years in Salesforce development.
• Expertise in Apex, Lightning Web Components, SOQL and SOSL.
• Proven track record building AppExchange-facing managed packages and completing Salesforce security reviews.
• In-depth knowledge of Field Service Lightning components (Case, Work Order, Service Appointment).
• Strong software engineering fundamentals, including version control, CI/CD and SSO methodologies.
• Salesforce certifications such as Admin, Platform App Builder, Service Cloud or FSL preferred.
• Excellent verbal and written communication skills in English; ability to work in a fast-paced, dynamic environment.
• Demonstrated resilience and stable career progression with ownership of end-to-end delivery.

Nice to Have:

• Experience integrating AI-driven agents or automation solutions within Salesforce.
• Polish language proficiency.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
 

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
 

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 
 

Responsibilities: 

• Interpret requirements to develop positive and negative test scenarios. 
• Participate in developing of automated testing framework. 
• Develop and maintain test execution steps in an automated framework. 
• Perform manual and exploratory testing as needed. 
• Develop/utilize tools and programs to facilitate testing. 
• Identify, analyze, and troubleshoot problems. 
• Document and communicate test results. 
• Document and track product defects. 
• Adhere to team priorities and work well in an integrated developer/tester environment. 
• Collaborate with cross-functional teams to identify testing requirements and develop test plans and test cases. 
• Analyze and troubleshoot complex software issues in a timely and efficient manner. 
• Work closely with developers to provide feedback on code quality and functionality. 
• Participate in code reviews and provide suggestions for improvements. 
• Develop and maintain technical documentation related to testing. 

Requirements: 

• Experience in manual testing of web applications, web services, API. 
• 3+ years of experience as a QA Automation Engineer with Java. 
• Knowledge of automated testing methodologies (BDD, DDT, etc.). 
• Experience in automated test framework (Selenide/Selenium/Webdriver, etc.). 
• Experience with testing frameworks (JUnit, Test-NG). 
• Experience with API testing using tools like Postman or RestAssured. 
• Good knowledge of Linux. 
• Experience with JMeter, Gatling. 
• Understanding software testing principles and methodologies. 
• Knowledge of SQL and database management. 
• Experience with version control systems like Git. 
• Excellent communication and collaboration skills. 
• Understanding client-server architecture, HTTP/HTTPs basics. 
• Basic knowledge of cloud environments (AWS, Azure, etc). 
• Basic knowledge of Configuration Management/Automation tools (Ansible). 
• Experience with CI/CD tools (Jenkins). 
• Experience with docker. 
   

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 

Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 

Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!   

Requirements: 

• Requires 4 or more years of related experience, maintenance, and administration of PostgreSQL databases.   
• Previous SQL Server and/or Oracle database administration experience is a plus.  
• Strong writing and verbal communication skills.   
• Displays excellent collaborative skills with cross-functional teams.  

Responsibilities:  

• The DBA should have knowledge of some industry standard PostgreSQL databases including creation and implementation of fully functional PostgreSQL database clusters (both in the cloud AWS RDS and on-premises), ability to maintain multiple development, QA, and production PostgreSQL environments with experience in performance tuning.  
• Review existing configurations and installations and provide design decisions for improvements to platform environments.  
• Assist in planning and performing PostgreSQL database upgrades and migrations.  
• Perform production level support and be part of the on call rotation when required.  
• This position will be responsible for supporting new and existing PostgreSQL database systems, both internally and future Cloud managed instances and will contribute in defining best practices in database administration, and introduce innovation with automation.  
• Proficient with the Linux operating systems - Ubuntu, RHEL.  
• Assist in implementing long-term strategic goals for database development in conjunction with end users, managers, clients, and other stakeholders.   
• Perform debugging, tuning, and performance enhancement as well as automation of operational and continuous integration aspect of the PostgreSQL platform.  
• Independently analyzes, solves, and corrects issues in real time, providing problem resolution end-to-end.  

Company offers: 

• Long-term employment; 
• Flexible timetable; 
• Comfortable working conditions; 
• Paid vacation and sick leaves; 
• English lessons, gym; 
• Competitive salary level. 

About us:
 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
 

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
 

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
 

Requirements: 

• 5+ years of PostgreSQL, Pg/SQL development experience. 
• Oracle SQL, PL/SQLL development experience will be a big plus. 
• Shredding, changing and understanding older code without the need to know everything about a business process is imperative. 
• Query performance analyzing and tuning. 
• Experience with high loaded OLTP systems. 
• Experience with very large databases. 
• Experience with design, development, and maintenance of reporting and data warehouse databases a plus. 
• Experience with migrating schemas and data from Oracle to other RDBMS a plus. 
• Basic DB administration experience. 
• Familiarity with database design, documentation and coding. 
• Familiarity with programming languages API. 
• Problem solving skills and ability to think algorithmically. 
• Experience with Amazon Redshift, RDS, Aurora is a plus. 

General skills: 

• English (reading/writing/speaking) — min Intermediate level. 
• Experience in working with people. 
• Quick understanding and learning abilities. 
• Ability to work on several tasks in parallel. 

 
Responsibilities: 

• Responsible for designing, coding, and implementing software solutions using modern techniques and programming SQL language. 
• Provides high-level database development assistance in creating specific applications for businesses. 
• Provides general support on information technology to design, develop, execute, and maintain the database application systems, applying several RDBMS. 
• Ensures research and innovation at all levels of the software development process. 
  May participate in multiple projects simultaneously as a senior development team member. 
• Works harmoniously in a cross-functional team comprising managers, supervisors, business analysts, systems personnel, network staff, and other developers in ensuring the delivery of software solutions as planned, within set budget, and timely. 
• Acts as a coach or mentor to junior software developers. 
• Provides excellent customer service by responding to and assisting with help desk calls to resolving issues, including system outages. 

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

About us:
 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
 

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
 

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

 
Required skills: 

• 5+ years of Java development. 
• Strong programming skills with Java. 
• Experience with OOP/OOD. 
• Experience with clustered applications, pooling, connection management, transactions. 
• Familiarity with programming specifics like asynchronous I/O, concurrency, distributed web systems and regression. 
• A good foundation in algorithms, design patterns, and data structures. 
• Experience with unit/functional testing. 
• Strong experience with the most of Spring Framework/JDBC, databases (PostgreSQL). 
• Strong experience with Javascript and React Framework. 
• Maven, Git. 
• Strong understanding of RDBMS concepts + SQL. 

Will be a plus:  

• Familiarity with NoSQL databases like Redis. 
• Experience with Kubernetes and Nomad. 
• Experience with AWS services. 
• Experience with Oracle databases. 
• Experience with distributed messaging systems, particularly RabbitMQ. 
• Experience in application and infrastructure monitoring. 
• Proven ability to troubleshoot production problems related to software applications. 
• Exposure to high-load systems. 
• Good spoken and written English skills.   

 
 Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

Requirements:

• 1+ years of experience in development
• Strong knowledge of Javascript and TypeScript
• Strong knowledge of Angular
• Strong analytical and problem-solving skills
• Experience working with RxJS ,NgRx ,signals, and new angular syntax template
• Confident AI prompting, understanding of LLM principles (Context window, RAG, System prompts)
• Experience working with AI coding assistants (Cursor, Claude Code, GitHub Copilot)
• Good understanding of asynchronous and reactive programming
• Confident working with the Git version control system
• Understanding of GraphQL
• Intermediate level of English

Would be a plus:

• Experience working with React
• Experience working with Websockets
• Experience building large-scale SaaS platforms supporting millions of users.

Responsibilities:

• Build features and systems with attention to detail and performance.
• Own end-to-end development, from conception to production.
• Engineer not only solutions but also tools to understand the problem.
• Work closely with cross-functional stakeholders to deliver a world-class product.
• Identify and implement improvements to our existing systems.

About the project:

Project management platform. With the help of own API, it’s possible to do multiple integrations with communication, sales, analytics and other applications that are used by co-workers on a daily basis.

We are looking for a frontend engineer to improve the beautifully crafted product that helps millions of people to enjoy their remote work! You will be responsible to deliver production-ready functionality in a cross-functional team and will be able to reach millions of people with your best effort and working time as part of a multinational team of highly skilled developers.

Who We Are Looking For:

We are seeking a proactive and ambitious Junior Sales Manager who is passionate about technology and sales. If you are eager to learn, grow in a dynamic environment, and start your career in international B2B sales, this is a great opportunity for you!

Responsibilities:

• Research and identify potential clients in the IoT and Cloud industries.

• Reach out to prospects via email, LinkedIn, and other communication channels.

• Qualify leads and schedule introductory calls with the sales team.

• Support the sales team with CRM data entry, follow-ups, and reporting.

• Assist in preparing presentations and sales materials.

• Participate in exhibitions and industry events (optional).

Requirements:

• Experience: 6+ months in sales, lead generation, or customer-facing roles (IT industry experience is a plus).

• Education: Bachelor’s degree in Business, IT, or a related field.

• Strong communication and interpersonal skills.

• Basic understanding of IT, Cloud, and SaaS concepts.

• Willingness to learn and develop sales techniques.

• Experience with CRM tools (or readiness to learn).

• Languages: Strong English (B2 or higher).

• Self-motivated, goal-oriented, and eager to grow in sales.

What We Offer:

• Structured onboarding and mentorship from experienced sales professionals.

• Competitive salary with a performance-based bonus system.

• Opportunities for international networking and career development.

• A supportive and dynamic team environment.

Are you ready to start your sales career in the IoT and Cloud industry? Apply now!

Requirements:

• Proficiency with React and TypeScript for frontend development
• Strong backend development experience with Python and PostgreSQL, including schema design and migrations (SQLAlchemy + Alembic)
• Deep understanding of asynchronous programming and event-driven systems (Python async, background processing, integrations)
• Experience with workflow orchestration tools
• Hands-on experience working with Apache Airflow, including DAG's and backend integrations
• Experience in building or designing data pipelines, including orchestration, data processing and integrations (batch and/or streaming)
• Build and maintain infrastructure using Terraform, Kubernetes and Helm
• Experience deploying and operating services on Kubernetes, including maintaining Helm charts
• Ability to work highly autonomously, proactively clarify requirements and driving work forward with minimal supervision
• Strong communication skills and experience working in distributed teams

Nice-to-Have:

• Familiarity with FastAPI
• Experience with Bazel build system (training can be provided)
• Experience with CI/CD pipelines
• Prior experience in environments with limited product management and high ownership

Key Responsibilities:

• Design, build and deliver full-stack features using Python, PostgreSQL, React and TypeScript
• Take ownership of features from initial, sometimes ambiguous ideas to production, including:
• clarifying requirements and assumptions
• technical design
• implementation
• testing, deployment and monitoring
• Design and maintain integration-heavy backend services, collaborating with other teams and consuming internal API's
• Work closely with Apache Airflow pipelines (seamless integration with backend services)
• Design and implement scalable backend systems using PostgreSQL
• Proactively identify risks, dependencies and gaps in requirements, and drive solutions 
• independently
• Build and maintain infrastructure using Terraform, Kubernetes, and Helm
• Collaborate with team members in regular syncs to discuss progress, blockers and demos
• Participate in code reviews, design discussions and cross-team technical coordination

About the Project:

We’re hiring a Full-Stack Software Engineer (Python + React) to join a fast-paced, highly autonomous team. This role is ideal for an engineer who is comfortable working across the stack, passionate about writing clean and scalable code, and capable of driving features end-to-end - from design to infrastructure provisioning to production monitoring.

Engineers are trusted to make decisions, ask the right questions and deliver production-ready solutions. The work spans backend services, Airflow-driven workflows, infrastructure and frontend with a strong emphasis on building reliable, well-integrated systems that scale.

You will work closely with cross-functional teams to build new features from scratch.

Who We Are Looking For:

An ambitious, motivated, and energetic junior sales professional with a strong interest in technology and solution-based selling. Eager to work in a fast-paced environment, take on new challenges, and contribute to closing deals in the IoT and Cloud markets. Familiarity with solar panels, inverters, battery systems, and BESS solutions is a strong advantage and will support the successful sale of our new product.

Responsibilities:

- Identifies, qualifies, and cultivates new sales opportunities through multiple mediums (email, phone, trade shows, inbound website leads, and more).

 - Maintains a high level of attention to detail managing all respective sales activities (notes, follow-ups, emails, call logs) within CRM tool.

 - Responds to inquiries via email, LinkedIn, other social networks.

 - Responsible for achieving aggressive weekly targets such as number of qualified opportunities per campaign, number of daily activities/tasks, call quality, appointment setting, and sales skills.

 - Qualifying potential opportunities and scheduling initial product presentations between prospects and our sales team.

 - Over time, Sales Manager will also be conducting product demonstrations for prospective customers and will develop into a product expert.

Requirements:

- Experience: 3+ months of experience selling into international markets (outside Ukraine) is a plus. We are also open to candidates with a technical background who are eager to grow into a sales role.

 - Education: Bachelor’s degree in industrial, engineering, or IT-related fields is a plus.

 - Skills:

• Basic understanding of IT and IoT concepts
• Strong negotiation skills with the ability to support deal progression and closing
• Hands-on experience with CRM tools or sales pipelines
• Experience in direct written communication with clients and stakeholders
• Understanding of technical solutions and implementations in the solar energy domain (e.g., solar panels, inverters, batteries, BESS)

 - Languages: English (B2–С1 level)

 - Mindset: High motivation, strong work ethic, and a results-driven approach

What We Offer:

- A fast-growing and innovative work environment

 - Competitive salary with an attractive commission model

 - Opportunities for international networking and career growth

 - Dynamic and supportive team

 - Work flexibility: Hybrid / Remote options available

Are you ready to build your career in IoT and Cloud sales

Who We Are Looking For:

An ambitious, driven, and energetic individual with a passion for sales and technology. Someone who is ready to take on challenges, work in a fast-paced environment, and close deals in the IoT and Cloud industries.

Responsibilities:

- Identifies, qualifies, and cultivates new sales opportunities through multiple mediums (email, phone, trade shows, inbound website leads, and more).

 - Maintains a high level of attention to detail managing all respective sales activities (notes, follow-ups, emails, call logs) within CRM tool.

 - Responds to inquiries via email, LinkedIn, other social networks.

 - Responsible for achieving aggressive weekly targets such as number of qualified opportunities per campaign, number of daily activities/tasks, call quality, appointment setting, and sales skills.

 - Qualifying potential opportunities and scheduling initial product presentations between prospects and our sales team.

 - Over time, Sales Manager will also be conducting product demonstrations for prospective customers and will develop into a product expert.

Requirements:

- Experience: 1+ year in sales (preferably in an international market, outside Ukraine)

 - Education: Bachelor's degree in industrial, engineering, or IT-related fields

 - Skills:

• Basic understanding of IoT, Cloud, SaaS, and PaaS
• Strong negotiation and deal-closing abilities
• Hands-on experience with CRM tools
• Experience in direct client communication and stakeholder management
• Ability to manage technical implementation or transformation programs
• Familiarity with modern cloud architectures
• Willingness to travel for exhibitions and seminars
•  - Languages: English (B2–A1 level)
•  - Mindset: High motivation, strong work ethic, and a results-driven approach
•  - Mobility: Readiness for business trips

What We Offer:

- A fast-growing and innovative work environment

 - Competitive salary with an attractive commission model

 - Opportunities for international networking and career growth

 - Dynamic and supportive team

 - Work flexibility: Hybrid / Remote options available

Are you ready to build your career in IoT and Cloud sales

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a wide range of products worldwide at a dynamic pace. The project launched in 2021, and last year we achieved a yearly growth rate of +82%. Since February 2022, we have preserved all workplaces and continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated teammates and their families from frontline areas, helped them relocate, and provided financial support;
• We supplied the team with charging stations;
• We continue to work together for the future of Ukraine.

We are currently seeking a Technical Customer Service Agent (Middle+) to join our growing support team.
This role is part of a new long-term project, where you will cover Tier 1 technical support, working closely with international clients and internal teams. We’re looking for proactive specialists who are ready to dive deep into the product, take ownership of issues, and follow them through “until the bottom line.”

Working schedule:
Primary coverage is US daytime/(EST, GMT -5) (6:00 AM – 6:00 PM)
The schedule is flexible and will be discussed with an agent on an individual basis.

• 30-min. lunch break;
• Mandatory, paid weekend overtime (4+ hours) on a rotating basis;
• 24/7 support coverage through shift rotation

Your future responsibilities include:

• Assisting customers via phone, email, chat, and occasional video calls (e.g., helping with system setup);
• Developing expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support;
• Identifying, troubleshooting, and proactively resolving platform and network issues;
• Escalating complex cases to higher-tier support teams with clear, complete, and accurate documentation;
• Recreating customer environments on lab servers to replicate and resolve technical issues;
• Comparing customer configurations with best practices and recommending improvements;
• Providing clear, step-by-step instructions for system updates and configuration changes;
• Monitoring system performance and participating in regular maintenance and troubleshooting activities;
• Keeping customers informed with timely status updates on issue resolution progress;
• Working with ticketing systems and internal service desks to manage incoming requests;
• Collaborating with cross-functional teams to improve workflows, processes, and overall customer satisfaction.

Communication channels:

• Jira
• Internal Service Desk systems
• Zendesk

Needed experience & skills:

Hard/Technical skills:

• Basic networking knowledge (packet flow, troubleshooting concepts);
• Linux fundamentals;
• Entry-level MySQL knowledge;
• Basic understanding of APIs;
• English proficiency at B2–C1 level;
• 1–2 years of experience in a call center or customer support role, preferably in Telecom or IT;
• Solid understanding of VoIP fundamentals.
   

Soft skills:

• Excellent communication and interpersonal skills with a strong customer-focus;
• Strong problem-solving and analytical thinking;
• High attention to detail and ability to document issues accurately;
• Ability to multitask and prioritize in a fast-paced environment;
• Self-driven, proactive, and resourceful;
• Ability to work independently while being a strong team player;

• Willingness to follow established workflows and contribute to continuous improvement.

   

Nice to have:

• Relevant certifications (CCNA, CCNP, JNCIA, JNCIP) are a plus;
• Strong learners with high motivation are preferred over less-engaged experienced candidates.

Working with EverHelp is about:
 

• 20 vacation days and 10 paid sick leaves;
• Fully remote work format;
• B2B cooperation model;
• One-month paid training period before independently handling tickets;
• Continuous professional development and hands-on learning with evolving technologies;

• A supportive, professional team that values ownership, proactivity, and growth;
   

  Career growth opportunities—including progression to CS Team Lead roles.
  
  Submit your resume and join our team !

We are looking for an AI/ML Engineer to help build AI-powered systems using modern LLM architectures.

Responsibilities:

• Design the pipeline from input processing to generation and streaming.
• Implement file processing and context preparation.
• Build semantic search and summarization using embeddings and vector databases.
• Develop structured and hierarchical LLM outputs.
• Design agent architectures (roles, context management, JSON Patch updates).
• Select and implement frameworks such as LangGraph, LangChain, or alternatives.

• Optimize performance, reliability, and error handling.

   

Requirements:

• Strong Python and AI/ML experience.
• Experience with LLMs, RAG pipelines, embeddings, and vector DBs.
• Familiarity with AI orchestration frameworks (LangChain, LangGraph, etc.).
• Understanding of agent-based systems and structured outputs.

• Good English communication.

   

Format: Part-time collaboration, flexible schedule.

What We Offer :

 Professional Growth & Support:

• Mentorship: Hands-on learning from senior experts.
• Career Growth: A clear and documented path to advance.
• Feedback: Continuous support and regular performance reviews.

• Accounting: Full paperwork and tax support managed by us.

   

 Work-Life Balance & Flexibility

• Flexibility: Work from home or our Lviv office (Hybrid).
• Vacation: 18 days of paid annual leave.
• Extra Leave: 10 additional paid days off every year.

• Sick Days: 5 paid days for your health and recovery.

   

 Culture & Office Life

• Office Perks: Free lunches for those working from the office.
• Team Events: Regular gatherings and community-building activities.
• Celebrations: Personal gifts for your work milestones.
• Team Spirit: Corporate gifts and a supportive atmosphere

We’re building influence in a $50B industry still controlled by outdated financial institutions. For two new brand launches, we’re looking for an ORM & Community Growth Specialist who will shape how the market sees us - building visibility, credibility, and conversation across the channels that matter most to payment professionals.
 

We’re not simply “managing reputation.”
We’re building two brands that stand out, spark discussion, and become impossible to ignore.

Your mission is to launch and grow our presence across LinkedIn, X (Twitter), YouTube, and key fintech communities.

What You’ll Do

• Own and launch online presence for two brands across startup directories, LinkedIn, X and payment-focused communities
• Build launch-ready narratives, messaging pillars, and brand voice guidelines for each brand
• Build professional networks that amplify each brand’s voice and message
• Run campaigns that drive awareness, engagement, and industry authority
• Monitor reputation, discussion trends, sentiment, and brand visibility across channels
• Build a measurable operating rhythm: weekly plans, reporting, and iteration based on results
   

You’re a Strong Fit If

• You’re fast, creative, and hungry to make brands impossible to ignore
• You have hands-on experience in fintech/payments (or you’ve built communities/visibility for payment, banking, or financial infrastructure products)
• You can launch from zero - structure the work, move quickly, and deliver without micromanagement
• You naturally spot opportunities for visibility and conversation
• You move with urgency and thrive in a high-trust, fast-changing environment
   

Required Skills

• Proven experience in ORM, brand building, or community growth (ideally from “0 → visible”)
• Hands-on experience with LinkedIn, X (Twitter)
• Strong understanding of fintech, payments, or B2B technology ecosystems
• Excellent writing, communication, and storytelling skills
• Strategic mindset with the ability to execute independently and project-manage deliverables
• English level B2+ or higher

With Us You’ll Have

• Full-time role with clear ownership, scope, and measurable deliverables across two brands
• Fully remote setup with a flexible schedule
• Fast-moving environment where decisions are quick and clear
• Direct collaboration with founders & tech leadership — your work has real impact
• Competitive compensation based on experience and scope