Jobs at Djinni

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are seeking a motivated Junior Recruiter to join our growing team. As a member of our recruitment team, you will work closely with department leaders, helping to identify and interview top talent who share our vision for the future of travel.

Responsibilities:

• Screen resumes and applications to identify qualified candidates for open positions.
• Conduct first-round interviews and evaluate candidates’ skills, experience, and cultural fit.
• Collaborate with department leaders to understand hiring needs and role requirements.
• Maintain candidate database in CRM and keep candidate information up to date.
• Schedule interviews and communicate with candidates, keeping them informed and engaged throughout the recruitment process.

Requirements:

• At least 6 months of experience in recruitment or talent acquisition.
• Basic understanding of recruitment processes.
• Strong communication skills with the ability to collaborate effectively in both English and Ukrainian.
• Proactive, organized, and eager to learn.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We’re looking for Senior Customer Support Specialists to join the Entravel team and deliver exceptional service. You can choose between three available shifts:

• Morning shift: 8 AM — 5 PM (EEST)
• Evening shift: 4 PM — 1 AM (EEST)
• Night shift: 12 AM — 9 AM (EEST)

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Negotiate with hotels and suppliers via phone and email to resolve booking disputes, waive cancellation fees, and secure refunds for customers.
• Provide excellent service for VIP clients, ensuring rapid response times, swift resolutions, and personalized communication based on previous interaction history.
• Act as the final point of escalation for the most challenging customer cases, using advanced empathy and persuasion skills to restore loyalty.
• Assist customers via chats and emails, delivering empathetic and tailored solutions that address their unique needs.
• Mentor junior staff on how to handle high-pressure negotiation calls.
• Identify and report edge cases to the tech team to ensure systemic issues are resolved and prevented.
• Own customer issues: identify their needs and deliver effective solutions promptly from start to finish.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting product improvements.
• Collaborate on team goals by supporting, educating, and resolving issues through peer learning and constructive feedback.
• Identify root causes of customer issues and resolve them in line with company policies while ensuring a consistently high level of service.

Requirements:

• C1/Advanced English is a must. You should be comfortable negotiating over the phone and via email with international partners and hotels.
• 3+ years in Customer Support, with a strong preference for the travel, hospitality, or OTA sectors, involving both B2B and B2C interactions.
• Strong understanding of customer communication workflows, with expertise in managing ticket lifecycles, prioritization, and escalation processes.
• Ability to quickly master Entravel’s internal CRM and booking engines, along with the nuances of global travel regulations.
• Proven ability to multitask and switch seamlessly between phone, live chat, and email channels during busy shifts.
• Proven ability to work effectively within a team, engage in group discussions to resolve difficult issues, and provide constructive support to peers.
• Research-oriented problem-solver with the ability to take ownership and resolve issues independently.
• Outstanding verbal and written communication with the ability to explain complex concepts clearly.
• Organization: Exceptional organizational and time-management skills to handle high-volume periods effectively.

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We are looking for a Customer Support Specialist to join the Entravel team and deliver exceptional service, working the night shift from 12:00 AM to 9:00 AM (EEST).
 

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Assist customers via chat, email, and social media, delivering solutions tailored to their needs.
• Respond to customer inquiries and messages in English (knowledge of additional languages is a bonus).
• Support teammates by fostering a collaborative environment through peer learning and constructive feedback.
• Own customer issues: identify their needs and deliver effective solutions promptly.
• Educate customers on using our platform efficiently and guide them through the booking process.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting improvements.
• Collaborate on team goals by supporting, educating, and resolving issues efficiently.
• Share insights with management regarding team performance, morale, and customer trends.
• Identify the root causes of customer issues and resolve them in line with company policies.

• Ensure a consistently high level of customer service at all times.

   

Requirements:

• Good command of English (both written and verbal); additional languages are a plus.
• Outstanding communication skills, with the ability to explain complex concepts clearly.
• 1+ years of experience in customer support.
• Strong understanding of customer communication workflows.
• Problem-solving mindset with the ability to take ownership and resolve issues independently.
• Familiarity with complex systems, preferably within the travel, crypto, or financial services sectors.
• Exceptional organizational and time-management skills.

• Research-oriented, with a focus on internal issue resolution rather than escalation.

   

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are looking for a Middle Automation QA Engineer to join the Entravel team. In this role, you will be responsible for building and maintaining automated tests to ensure the quality, stability, and reliability of our hotel booking platform. You will work closely with developers and product teams to deliver high-quality features and continuously improve our testing processes.

Responsibilities:

• Develop, maintain, and enhance automated test frameworks.
• Create and support automated tests for backend services and APIs.
• Perform API testing for REST and gRPC-based services.
• Validate data integrity across microservices and databases.
• Analyze automated test results, investigate failures, and report defects.
• Execute regression testing to ensure system stability and reliability.
• Collaborate with backend engineers, product managers, and QA team members.
• Participate in sprint activities, planning, and daily team ceremonies.
• Contribute to improving QA processes, test coverage, and test reliability.

Requirements:

• 2-3 years of experience in automation testing.
• Strong understanding of QA processes and SDLC.
• Experience with automated testing frameworks (e.g. Playwright, Selenium, or similar).
• Experience testing REST APIs (Postman or similar tools).
• Basic understanding of gRPC is a plus.
• Experience working with databases (PostgreSQL, MongoDB).
• Understanding of message-based or event-driven systems.
• Confident use of Git and Git-based workflows.
• Familiarity with CI/CD pipelines.
• Understanding of Agile / Kanban methodologies.
• Ability to analyze test results and clearly document issues.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.

Nice to Have:

• Experience with integration testing in microservice architectures.
• Basic knowledge of Docker and containerized environments.
• Familiarity with cloud platforms (GCP or similar).
• Basic Linux command-line skills.
• Experience with monitoring or logs analysis (e.g. Kibana, Grafana).
• Basic understanding of gRPC-based services.

We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About Us

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For

We are looking for a highly skilled and experienced Senior Business Analyst to join our product and development team. In this role, you will act as a key link between business stakeholders and the engineering team, ensuring that business needs are clearly translated into functional requirements. You will play a crucial role in shaping and improving our hotel booking platform by analyzing business processes, identifying opportunities for optimization, and helping deliver scalable product solutions.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders;
• Translate business needs into clear functional and technical specifications for development teams;
• Work closely with Product Managers, Developers, and QA to ensure accurate implementation of requirements;
• Analyze existing business processes and identify opportunities for optimization and automation;
• Create and maintain documentation including business requirements, user stories, workflows, and process diagrams;
• Participate in product planning, feature definition, and backlog refinement;
• Support the development lifecycle by clarifying requirements and ensuring alignment between business goals and delivered solutions;

• Monitor product performance and suggest data-driven improvements.

   

Requirements:

• 5+ years of experience as a Business Analyst in software development environments;
• Strong experience in gathering and documenting business and functional requirements;
• Experience working with complex digital products or platforms;
• Solid understanding of software development lifecycle (SDLC) and Agile methodologies;
• Experience creating user stories, acceptance criteria, process flows, and product documentation;
• Ability to work closely with technical teams and understand system architecture and integrations;
• Strong analytical and problem-solving skills;
• Excellent communication and stakeholder management skills;
• Experience working with tools such as Jira, Confluence, or similar;
• Upper-Intermediate or higher level of English.
   

What We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

Job Description

• Good Python knowledge and experience

• Experience in the usage of automated testing frameworks

• Experience in BDD AUtomation

• Good Software Testing skills (good knowledge of test design and testing techniques; excellent reporting and documentation skills)

• At least intermediate English level

• Self-motivated person who is able to work independently and in the team

• Good communication skills

• Ability to learn new technologies quickly

Job Responsibilities

• Working with automated test framework 

• Creating automated scripts, tools and reports

• Debugging issues and creating bug reports

• Developing test plans for new features and ensure good level of test coverage

• Contributing to team processes

• Communication with clients and team members

Department/Project Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation of tests and processes for new firmware releases; creating tools and reports to help other teams perform better and get data and summaries more easily.

We are looking for a Full Stack Developer with a strong frontend focus to join our fintech platform team. You will own the UI layer end-to-end while staying involved across the full stack, work directly with product, design, and business stakeholders to turn requirements into working software, and actively use AI tools to move faster and build better.

What You Will Do
Frontend & UI
— Own the frontend architecture across Vue 3 and a dedicated Nuxt.js service
— Implement complex UI features with a strong sense of design — layouts, interactions, states, responsiveness
— Translate Figma designs into production-ready components, maintaining design fidelity
— Build reusable component libraries and enforce UI consistency across the platform
— Integrate frontend with GraphQL APIs and REST services
Backend & Integration
— Develop and maintain Node.js / Express microservices
— Design PostgreSQL schemas and manage data access with Prisma ORM
— Write and maintain GraphQL schemas, resolvers, and subscriptions

Communication & Collaboration
— Work directly with product managers and stakeholders to clarify requirements and scope
— Proactively flag risks, propose solutions, and keep stakeholders informed on progress
— Give technical feedback on design feasibility and suggest improvements
— Participate in code reviews with attention to quality and knowledge sharing

What We Are Looking For
— 4–5 years of production experience in full stack JavaScript / TypeScript development
— Strong Vue.js 3 (Composition API) and Nuxt.js skills
— A good eye for design: you care about spacing, typography, interaction states, and visual consistency
— Node.js, Express, PostgreSQL, Prisma, GraphQL — comfortable working across the full backend layer
— TypeScript across the entire stack
— Experience with AI-assisted development and an openness to integrating AI tools into daily engineering work
— Strong communication skills and experience working directly with non-technical stakeholders

Nice to Have
— Background in fintech, payments, or regulated financial products
— Hands-on experience with RabbitMQ or similar message brokers

Tech Stack: Vue 3, TypeScript, Node.js, GraphQL, PostgreSQL, Prisma

What We Offer
— Frontend-heavy role with real ownership over UI architecture
— Direct access to product and business stakeholders
— Modern microservices stack with no legacy debt
— AI-friendly engineering culture — we embrace tools that make you more effective
— Competitive compensation, remote-friendly, learning budget

Hi! We are looking for a Node.js Backend Developer (NestJS) to join our pack at SharksCode 🦈💙
SharksCode is a Ukrainian IT company that develops high-tech software solutions and B2B platforms, particularly in the iGaming industry.
We are looking for a Node.js Backend Developer who will work on building scalable backend services and integrations within a distributed architecture. In this role, you will participate in designing and developing platform services, integrating external systems, and contributing to technical decisions that impact the overall product architecture.

We expect that you:
– Have 5+ years of commercial experience with Node.js development.
– Have 1+ year of experience with NestJS or are ready to quickly adopt it.
– Have experience developing REST APIs and/or GraphQL services using NestJS.
– Have strong proficiency in TypeScript.
– Have hands-on experience with MongoDB, MySQL, or PostgreSQL.
– Have experience integrating third-party APIs and services.
– Have experience working with message queues (RabbitMQ, Kafka, or similar).
– Understand distributed systems architecture.
– Have experience using Redis for caching or Pub/Sub mechanisms.

Your future responsibilities:
– Design and develop backend services and product functionality.
– Build and maintain integrations with third-party financial and technical services.
– Develop public payment APIs and internal microservices.
– Participate in technical discussions and architecture decisions related to platform development.
– Ensure high code quality and follow engineering best practices.
– Share knowledge and contribute to the development culture within the team.

Nice to have:
– Experience working with high-load systems, especially with live or real-time data.
– Experience writing automated tests (Unit, Integration, E2E).
– Experience with WebSocket, gRPC, or other real-time technologies.
– Knowledge of architectural patterns such as CQRS, Event Sourcing, or DDD.
– Experience with Docker, Kubernetes, or CI/CD pipelines.
– Experience working in the gambling or betting industry.

Interview stages:
🤝 Interview with Recruiter.
🧠 Technical Interview.
💙 Offer.

We offer:
🌴 24 paid vacation days, 14 sick days, and 5 days off.
⏰ Flexible start of the working day — from 9:00 to 11:00.
🏥 Medical insurance.
💰 Bonuses and performance-based rewards.
🐶 Office in the center of Kyiv — pets are welcome, we are pet-friendly.
💆 Lounge area in the office to recharge during the day.
🎾 Padel tennis, football, and training at the polygon for those who enjoy active leisure.
📚 Learning compensation, internal meetups and workshops, as well as access to the corporate LMS with courses.
🎁 Corporate currency that can be exchanged for merch, gifts, or additional benefits.

• Project Description:

  The project is related to regulatory reporting for one of Clients from Investment Banking area. We are using Linux/Unix & .Net technologies. We also plan to start necessary development activities related to integrate existing solution with a newly created umbrella system used for high volume data archiving.

• Responsibilities:

  We are extending the existing Team located in Wroclaw to be developing business-driven artefacts. We aim to hire the best people and give them maximum autonomy for realizing their potential and growing technically/professionally. Competence, collaboration and continuous improvement are highly supported on the program level, to create a culture where each individual can grow in their desired direction. We are looking for a qualified QA Engineer to join our team, working with agile teams developing distributed Java projects.

• Mandatory Skills Description:

  • Proficiency in programming languages such as Java and C++
  • A good knowledge of test driven development approaches such as BDD to support continuous delivery
  • Take ownership and responsibility for the design and development of all aspects of automated testing along with creation, execution, and maintenance of automated scripts
  • Experience in Kafka will be beneficial
  • Analyse, design, and build automated test cases based on acceptance criteria captured in user stories
  • Collaborating with development teams to develop quality products; working closely together to understand the functionality and devise acceptance tests at an appropriate test level, prioritizing both speed and quality to support continuous delivery
  • Act as a lynchpin for product quality activities during development & releases such as identifying bugs and coordinating remediation
  • Continuously improve the CI/CD toolchain and services in close collaboration with the agile programs and software engineers and the central architecture
  • Researching issues in software with remediation geared towards designing & developing test automation scripts
  • Contribution to the platform architecture and product solution design
  • Selenium WebDriver (Page Object pattern, selectors, waits, timeouts, FindElements, some minimal knowledge of JavaScript to use it together with WebDriver)

• Nice-to-Have Skills Description:

  n/a

• Languages:
  • English: B2 Upper Intermediate

  Hi! We are looking for a Node.js Backend Developer (NestJS) to join our pack at SharksCode 🦈💙
SharksCode is a Ukrainian IT company that develops high-tech software solutions and B2B platforms, particularly in the iGaming industry.
  We are looking for a Node.js Backend Developer who will work on building scalable backend services and integrations within a distributed architecture. In this role, you will participate in designing and developing platform services, integrating external systems, and contributing to technical decisions that impact the overall product architecture.

We expect that you:
– Have 4+ years of commercial experience with Node.js development.
– Have 1+ year of experience with NestJS or are ready to quickly adopt it.
– Have experience developing REST APIs and/or GraphQL services using NestJS.
– Have strong proficiency in TypeScript.
– Have hands-on experience with MongoDB, MySQL, or PostgreSQL.
– Have experience integrating third-party APIs and services.
– Have experience working with message queues (RabbitMQ, Kafka, or similar).
– Understand distributed systems architecture.
– Have experience using Redis for caching or Pub/Sub mechanisms.

Your future responsibilities:
– Design and develop backend services and product functionality.
– Build and maintain integrations with third-party financial and technical services.
– Develop public payment APIs and internal microservices.
– Participate in technical discussions and architecture decisions related to platform development.
– Ensure high code quality and follow engineering best practices.
– Share knowledge and contribute to the development culture within the team.

Nice to have:
– Experience working with high-load systems, especially with live or real-time data.
– Experience writing automated tests (Unit, Integration, E2E).
– Experience with WebSocket, gRPC, or other real-time technologies.
– Knowledge of architectural patterns such as CQRS, Event Sourcing, or DDD.
– Experience with Docker, Kubernetes, or CI/CD pipelines.
– Experience working in the gambling or betting industry.

Interview stages:
🤝 Interview with Recruiter.
🧠 Technical Interview.
💙 Offer.

We offer:
🌴 24 paid vacation days, 14 sick days, and 5 days off.
⏰ Flexible start of the working day — from 9:00 to 11:00.
🏥 Medical insurance.
💰 Bonuses and performance-based rewards.
🐶 Office in the center of Kyiv — pets are welcome, we are pet-friendly.
💆 Lounge area in the office to recharge during the day.
🎾 Padel tennis, football, and training at the polygon for those who enjoy active leisure.
📚 Learning compensation, internal meetups and workshops, as well as access to the corporate LMS with courses.
🎁 Corporate currency that can be exchanged for merch, gifts, or additional benefits.

At Natural Links, we help businesses scale online visibility through technical SEO, high-quality content, crowd marketing, and link building. We value transparent processes, developer-style workflows for content, and measurable outcomes.

Our clients trust us to deliver growth, and the SDR role is critical to opening those first doors that lead to long-term partnerships.

Why This Role Matters    

As an Outbound SDR, you’ll be the first point of contact for potential clients — researching, reaching out, and qualifying leads that match our ICP. Your work will directly fuel our sales pipeline and create opportunities for our SEO specialists to demonstrate value.

Every sequence you write, every conversation you start, and every opportunity you pass on will contribute to Natural Links’ reputation as a trusted partner in SEO and digital growth. If you thrive on hunting for new business, turning cold outreach into warm conversations, and scaling systems that drive growth, this role is for you.

    Key Responsibilities

• Build targeted prospect lists aligned with our ICP (via LinkedIn, databases, web research, conferences, etc.).
• Initiate contact with prospects via email, LinkedIn, and other outbound channels to introduce Natural Links’ services.
• Pre-qualify leads and ensure strong alignment before handing them to the sales team.
• Write and optimize high-quality, unique sequences that resonate with our target audience.
• Develop a strong understanding of our SEO and content services to communicate clear value propositions.
• Maintain accurate lead and activity data in our CRM (Pipedrive).
• Collaborate with the sales team to ensure smooth lead handover.
• Research and test new outbound channels to expand outreach efforts.
• Stay updated on SEO, digital marketing, and outbound trends to identify new business opportunities.
• Consistently aim to exceed individual and team targets.

     Qualifications
 

• Proven experience in lead generation / outbound sales (experience with high-risk industries is a strong plus).
• Basic understanding of digital marketing and sales processes.
• Strong command of English (Intermediate+).
• Excellent communication and interpersonal skills.
• Familiarity with LinkedIn, Snov.io, Apollo, Reply.io, Clay, LinkedHelper, Waalaxy (or similar).
• Experience with CRMs (Pipedrive, Hubspot, Salesforce).
• High level of self-motivation, persistence, and attention to detail.
• Ability to work independently as well as within a team.
• Fast learner, especially with new digital tools and workflows.

     
.   Nice to have
 

• Background in SaaS, Affiliate, or IT sales
• Familiarity with GTM strategies and marketing funnels
• Negotiation / closing skills (though your main focus will be top-of-funnel SDR work)

.    What we offer
 

• Remote-first culture with an international team
• Flexible schedule + transparent KPIs
• 30 business days of paid off

• The opportunity to directly influence company growth.

   

Natural Links is a globally recognized SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

Why This Role Matters
 
As a Support / Account Manager, you are at the center of our client relationships. Your role is critical in ensuring projects are delivered on time, aligned with client goals, and executed to the highest standard. You:
 

• Build strong, trust-based relationships with clients
• Ensure seamless project execution and client satisfaction
• Directly influence client retention, long-term partnerships, and the growth of Natural Links
• Foster a culture of transparency, accountability, and collaboration across the team

Your work shapes how clients experience Natural Links and directly impacts our reputation as a trusted SEO partner worldwide.
 
Key Responsibilities
 
 

• Act as the primary point of contact for existing clients via video calls, email, live chat, and messenger platforms
• Ensure the timely and successful delivery of solutions aligned with client goals
• Monitor project performance and profitability using key metrics, making strategic adjustments when needed
• Stay updated on industry trends to improve client and project management approaches
• Collaborate with internal teams to resolve technical or operational issues efficiently
• Lead regular internal meetings to communicate project updates and collect feedback
• Manage ongoing communication with clients, including:
  • Sharing promotional offers and service updates
  • Discussing new orders and clarifying specific requirements
     

Requirements
 
 

• Minimum 1 year of experience in a Support Manager role; experience in Project or Account Management is highly preferred
• Excellent English communication skills (written and verbal)
• Strong interpersonal skills with the ability to build trust and rapport with clients and teams
• Exceptional organizational and time management skills with great attention to detail
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Strong analytical thinking and problem-solving skills
• Motivation to learn, adapt, and grow in a dynamic digital environment
   

Preferred Skills & Qualities
 
 

• Familiarity with SEO practices
• Experience working with clients from fast-evolving or regulated industries, such as fintech, SaaS, iGaming, or crypto
• Proficiency in Google Sheets / Excel
• Hands-on experience with CRM platforms (preferably Pipedrive)
• Highly responsible, proactive, detail-oriented, and accountable
   

What We Offer
 
 

• Competitive salary with quarterly growth opportunities based on performance
• Flexible working hours focused on results (no micro-management)
• Clear career progression paths in a fast-growing company
• Full support for professional development, training, and education
• A friendly and collaborative team culture built on mutual support and open communication
• Performance-based monthly bonus tied to overall company revenue, reflecting your impact
   

Be part of our success story and help businesses achieve top Google rankings through ethical and effective SEO. Join us, grow with us, and make your mark in the digital marketing industry.

 

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and digital solutions, is looking for an Operations Support Specialist to join its team.

Project duration: 4–5 months
Workload: Full-time with extended hours
 

Responsibilities:
• Provide drivers with real-time route information via voice chat
• Adjust routes in navigation software when changes occur
• Maintain and report survey statistics
• Process collected data according to instructions
• Troubleshoot operational issues as they arise
• Book hotels following provided guidelines
• Participate in a one-week training session prior to project start
 

Requirements:
• Confident computer user
• Driving experience or strong understanding of traffic rules
• Good communication skills
• Experience with QGIS or other GIS/routing tools is an advantage
• Personal computer with fast and stable internet connection
 

Specific conditions:
• Extended working hours: up to 10 hours per day with flexible breaks
• Occasional weekend shifts on a rotational basis

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a variety of products worldwide at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've preserved all our workplaces and, most importantly, continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.
 

We’re currently expanding our team for one of our partners, and looking for an Order Entry Manager (Junior+ level) to join our international customer care team.

If you enjoy handling customer requests via email, are detail-oriented, and can maintain focus under high-volume work — this role is for you!

Required experience and skills:

• 6+ months of experience in Customer Support;
• Fluent written German (email only, no voice) — strong grammar, natural phrasing, professional email tone;
• Critical thinking and ability to logically analyze cases;
• Strong attention to detail; ability to follow instructions precisely;
• Ability to structure written communication clearly and concisely;
• Ability to ask clarifying questions instead of making assumptions;
• Familiarity with email management tools (Dixa preferred).

Your future responsibilities:

• Process ~15,000 emails per year (~1,250/month, up to 60/day);
• Handle email orders via Dixa;
• Maintain a 24-hour response time; target Average Handling Time (AHT) 4–6 minutes (6–8 minutes allowed during onboarding);
• Ensure high-quality standards in every interaction;
• Report KPIs to the Sales team at Contorion;
• Share feedback and improvement ideas for processes.

Work schedule and conditions:

• Mon–Fri, 9:00–18:00 CET (1-hour lunch break);
• After probation: flexible start/end times if KPIs are met;
• No time tracker;
• Benefits: paid vacation and sick leaves;
• Contract-based cooperation;

Why join:

• Work in a dynamic international environment;
• Handle interesting customer requests;
• Opportunity to collaborate with European markets and clients.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment — Order Entry Manager (German) (1 hour to complete);
3. Interview with Hiring Manager;
4. Bar-raising.

Join EverHelp and become part of a team that turns customer support into an art!

You own delivery. If it didn’t ship — that’s on you.

We’re looking for a Project Manager who drives delivery end-to-end — from kickoff to release — manages timelines, removes blockers, and ensures things actually ship.
 

Responsibilities

• Drive delivery end-to-end: kickoff → development → QA → release
• Own timelines — track risks and recover delays
• Coordinate product, engineering, QA, and ops
• Identify and remove blockers
• Own the release process
• Keep stakeholders aligned on status and priorities
• Balance speed and quality

Requirements (must-have)

• Experience in product teams (not just coordination)
• Proven ownership of delivery in product development
• Strong understanding of the full delivery cycle: dev → QA → release
• Strong timeline and priority management
• Clear communication with technical and non-technical teams
• Accountability for outcomes, not just process

Plus one:

• Experience with subscription products
  or
• Experience with mobile apps (App Store / Google Play)

Nice to have

• You’ve shipped real products
• You can explain missed deadlines and recovery actions
• You focus on delivery, not activity
• You treat blockers as your responsibility

Not a fit if you mainly:

• Run standups and update boards
• Facilitate meetings without driving outcomes
• Don’t own timelines or delivery