Jobs at Djinni

We’re looking for a hands-on Marketing Manager/Head of Marketing to drive lead generation across Website, Upwork, Outreach, and Events — and power our sales team with top-tier content, positioning, and analytics.

You’ll own the full marketing funnel, shape our brand presence, and work side-by-side with Sales and the CEO to turn strategy into pipeline and pipeline into deals.

👉 Day-to-day tasks/ Responsibilities:

1. Multi-Channel Lead Generation

— Develop and execute a marketing strategy to generate qualified leads from multiple channels: Website, Upwork, Outbound (LinkedIn/email), and Conferences.
— Optimize website content, structure, SEO, and UX to drive inbound traffic and increase form submissions.
— Collaborate with the Upwork team to maintain a high-converting agency profile, improve visual content, and support strategic positioning to attract invites and boost proposal win rates.
— Coordinate outbound campaign assets for SDRs: write and test LinkedIn/email messages, follow-up sequences, and landing pages tailored to ICP segments.
— Support preparation and lead capture efforts for conferences and events: messaging, collateral, contact enrichment, and post-event follow-up strategy.

2. Funnel Ownership & Channel Analytics

— Maintain and update a multi-channel marketing funnel dashboard to track top-to-bottom performance (Traffic → Lead → MQL → SQL → Deal).
— Analyze performance by channel (Website, Upwork, Outreach, Conferences) including conversion rates, lead quality, and CAC.
— Continuously run A/B tests on messaging, positioning, landing pages, and outreach sequences to improve conversion at each stage.
— Present actionable insights and recommendations at weekly Marketing+Sales syncs.

3. Sales Enablement

— Prepare and maintain sales enablement assets: pitch decks, case studies, one-pagers, proposals, and objection-handling templates.
— Collaborate with the sales and leadgen teams to align on messaging, industry segmentation, and campaign content.
— Create and maintain templates for discovery calls, follow-up emails, and proposals.
— Ensure Upwork, Clutch, DesignRush, and other listings reflect current positioning, services, and portfolio.

4. Positioning & Brand Development

— Develop and evolve the company’s value proposition, tone of voice, and key messaging aligned with CEO and company strategy.
— Maintain visual and messaging consistency across all marketing and sales materials.
— Work with the designer to ensure high-quality visual identity across website, presentations, and social channels.
— Coordinate sourcing and publishing of client reviews, testimonials, and Clutch case studies.

5. Content & Social Media Management

— Prepare social media posts and stories for the CEO (LinkedIn, Instagram): planning, writing, and publishing.
— Coordinate or write blog posts, newsletters, and guest articles aligned with ICP pain points and keywords.
— Manage and grow WeSoftYou’s Upwork and B2B marketplace content strategy.
— Assist with podcast ideation and post-production workflows when relevant.

6. Cross-Functional Collaboration & Process Management

— Lead the weekly Marketing+Sales sync: ensure full alignment across campaigns, events, leadgen, and follow-ups.
— Act as the point of contact for external contractors (designers, writers, PR) and internal collaborators (SDRs, Sales, CEO).
— Maintain internal SOPs, documentation, and playbooks for repeatable campaign workflows.
— Coordinate pre-event, in-event, and post-event marketing activities with Ops and Sales.

 

👉 Job Requirements:

— 5+ years of experience in B2B marketing in IT (outsourcing/product/agency) company.
— Proven track record of driving qualified leads via website, outbound campaigns, Upwork, and events.
— Strong experience working side-by-side with Sales, SDRs, and Founders to create pipeline-generating campaigns.
— Hands-on experience crafting and testing outbound messaging (LinkedIn/email), sequences, ICP-based landing pages.
— Ability to own and optimize the marketing funnel from traffic to SQLs and opportunities (multi-channel attribution).
— Experience managing website conversion flows — from content to forms to follow-up
— Skilled in preparing sales enablement materials: decks, one-pagers, proposals and objection-handling assets.
— Deep understanding of ICP pain points and ability to translate them into high-converting content (blogs, cases, LinkedIn posts).
— Strong analytical mindset: confident working with funnel metrics, lead quality tracking, and campaign performance reviews.
— Advanced written English.

What we offer

📈 Professional Growth

— Ambitious goals and interesting projects, including Formula-1 marketing initiatives

— Transparent performance reviews and feedback process

— Opportunities for both vertical and horizontal growth

😌 Comfortable Working Conditions

— Flexible working hours

— Provision of required equipment

— Remote working model

🎁  Benefits Program

— 20 working days of fully paid vacation

— Free tax reporting support

— Support with individual entrepreneurs’ accounting and questions

— Financial support and additional days off for special occasions (marriage, childbirth, etc.)

We're looking for a QA Engineer to take ownership of quality assurance for critical backend systems in our iOS applications — from core API behavior to payment infrastructure and subscription flows.

We process subscription payments through web funnels (webview in iOS apps), so this role requires strong focus on payment systems, subscription logic, and integration reliability.

What you'll do

• Test backend APIs related to payments, subscriptions, and authentication
• Validate subscription lifecycle logic — rebilling, renewals, retries, cancellations
• Test integrations with payment systems (Stripe and similar)
• Verify webhook handling and event-driven payment workflows
• Design and execute test scenarios for critical business logic
• Perform regression testing before releases
• Test edge cases in payment flows
  (failed payments, duplicate charges, retries, cancellations)
• Analyze logs and debug backend behavior
• Collaborate closely with backend, frontend, and product teams
• When needed:
• Write automated tests (API / integration level))

Requirements

• 2+ years of commercial QA experience
• Experience testing backend systems and APIs
• Understanding of REST API testing
  (Postman, Swagger, or similar tools)
• Experience testing payment systems or financial workflows
• Understanding of subscription logic
  (subscriptions, renewals, retries, cancellations)
• Experience working with webhooks
• Ability to write clear test cases and bug reports
• Ability to analyze logs and identify root causes
• Understanding of client-server architecture
• Additional experience that will be a strong advantage:

Nice to have

Test automation experience (JavaScript / Python / Java)
Experience testing high-load systems
Experience with message queues or event-driven systems
Experience with CI/CD pipelines

We're NOT looking for

• QA engineers who only test UI
• Candidates without API testing experience
• Candidates without experience testing payment or financial logic
• People who cannot analyze root causes of failures
• Candidates without experience working with webhooks or async workflows

What we offer

• Work on a real product with direct impact on revenue
• Ownership of backend and payment systems
• Remote work and flexible schedule
• Fast product iterations without unnecessary bureaucracy
• Strong product team and engineering culture

Join our team as a Senior Business Analyst/TL and make a real impact! 
We are looking for a sharp, proactive professional who thrives at the intersection of business and technology.

Requirements:
 

• At least 5 years of hands-on experience in business analysis, particularly in the fintech, financial services, or payment processing industries.
• Experience with APIs, system architecture, or databases is a bonus.
• Proven expertise in analyzing business needs and translating them into clear, actionable requirements (user stories, acceptance criteria, risk assessments, and dependency mapping).
   
• Strong understanding of system analysis principles, including data flows, architecture components, and API interactions.
• Solid background in Agile methodologies (JIRA, Confluence), with experience in backlog refinement, sprint planning, and documentation.
• Exceptional analytical, problem-solving, and communication skills, with a focus on stakeholder management.
• Fluent in English (B2+) with excellent written and verbal communication skills.
   

Key Responsibilities:
 

• Capture, analyze, and validate business requirements by working closely with internal and external stakeholders.
• Update and enhance internal and external documents;
• Lead discovery sessions, workshops, and requirement-gathering meetings to align technical solutions with business objectives.
• Analyze third-party API documentation and create integration specifications for back-end developers.
• Maintain clear and detailed documentation, including use cases, process flows, UML diagrams, and wireframes.
• Define and document structured functional and non-functional requirements, ensuring clear prioritization based on business needs, feasibility, and risk.
• Act as a bridge between business and technology, translating business needs into technical specifications.
• Collaborate with solution architects and developers to refine system requirements and ensure technical feasibility.
• Assist in functional testing and validation to ensure that requirements are met before deployment.

We offer:

• Fully remote work format with a flexible schedule;
• An engaging, large-scale project in the online payments sector;
• Competitive financial compensation;
• 20 working days of vacation and 10 paid sick leave.
   

We are considering only candidates of the 4-5th courses or graduates of the university (profile of computer science)

Requirements:

- Understanding of development process

- Knowledge in Software Testing Life Cycle (STLC)

- Ability and practical experience in writing test documentation: checklists, test cases etc.

- Pre-Intermediate or higher level of English

- Self-motivated, attentive to details

- Fast Learning and Motivated to learn new things

Will be a plus:

- Experience in bug tracking system (JIRA or similar)

- Basic level of SQL knowledge

- Experience with web services and API testing (Postman, Swagger)

Responsibilities:

- web-based application testing

- developing and creating test documentation

- API testing

- estimating tasks

- communicated with developers and business analytics every day

- requirements testing/review

- functional, usability, compatibility, regression, acceptance testing

We are looking for a Creative/Script Writer

Requirements

- 2+ years of experience in the creative field: working with brands, YouTube channels, or production companies (as a creator, scriptwriter, or art director).
- Ability to write scripts for various video formats: Reels/Shorts, YouTube videos, and commercial content.
- Ability to structure and present ideas clearly through presentations.
- Experience in creating storyboards (even at a basic level).
- Strong visual culture and high creative awareness.
- Understanding of current trends in social media and video production.
- Ability to adapt creative ideas to business objectives.
- Analytical thinking and ability to work with feedback.

Will be plus

- Experience with AI tools for generating visual references, moodboards, or storyboards (Midjourney, DALL·E, Runway, etc.).
- Basic video editing skills or understanding of the production process.
- Experience in copywriting, concept development, or creative strategy.
- Experience working with motion video concepts (motion design concepts, animation-based ideas).

Responsibilities

- Creating pitch decks and presentations for clients and internal teams.
- Presenting ideas to clients and the team.
- Writing scripts for various formats (short-form vertical videos, YouTube content, commercial).
- Creating storyboards (textual or visual).
- Developing creative concepts aligned with business goals.

Our stack

- Google Workspace (Docs, Slides) — for scripts and presentations.
- Figma or similar tools — for references, simple storyboards.
- AI tools for image and concept generation.
- Asana/Jira (or other task managers). 

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been shaping and developing the banking system of our country.

At Raiffeisen, more than 5,500 employees work together, including one of the largest product IT teams, consisting of over 800 professionals. Every day, we collaborate to ensure that more than 2.7 million of our clients receive quality service, use the bank’s products and services, and develop their businesses because we are #Together_with_Ukraine.

Your future responsibilities:

• Helping organizations to maximize the value created (customer-centric approach, shortening time to market, etc.)
• Ensuring teams/tribes and stakeholders understand Agile/Lean theory and practices
• Being a servant-leader for teams/tribes
• Constantly learn and educate in new Agile practices when needed
• Helping teams/tribes in self-organization and cross-functionality development
• Removing organizational-level impediments to the teams/tribe’s progress
• Facilitate cross-tribes, tribe, org level events
• Coach/Mentor Scrum Masters and Product Owners/Managers
• Develop a community of practices across the organization
• Working as SM with 1 team and as Agile Coach with an organization

Your skills and experience:

• Experience in SM/SDM roles with several teams/systems
• Cases of transforming team from waterfall to Agile approach
• Cases of building a new Agile team in the non-Agile organization
• Deep understanding of Agile values and principles
• Deep understanding of Scrum and Kanban
• Deep understanding of business value discovery and delivery process
• Excellent communication skills
• Facilitation/Mediation skills and experience
• Mentoring/Teaching skills and experience
• At least up to 3 years of experience in the software development domain
• Upper-intermediate-level of English

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

____________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.

У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

Твої майбутні обов’язки:

• Допомогати організації в максимізації створеної вартості (підхід, орієнтований на клієнта, скорочення time-to-market тощо)
• Забезпечувати розуміння командами/трайбами та стейкхолдерами Agile/Lean теорій та практик
• Бути servant-lider для команд/трайбів
• Постійне навчання новим Agile практикам за необхідності
• Допомога командам/трайбам у розвитку самоорганізації та кросфункціональності
• Усунення перешкод на організаційному рівні для досягнення командами/трайбами прогресу
• Фасилітація cross-tribes, tribe eventsта інших подій на рівні організації
• Коучити та менторити Scrum Masters та Product Owners/Managers
• Розвивати Agile ком’юніті всередині організації
• Працювати як Agile Coach на рівні організації та як Scrum Master з однією командою

Твій досвід та навички:

• Досвід роботи у ролі Scrum M/SDM з декількома командами/системами
• Досвід трансформації команди з Waterfall до Agile
• Досвід побудови нової Agile-команди в non-Agile організації
• Глибоке розуміння цінностей і принципів Agile
• Глибоке розуміння Scrum і Kanban
• Глибоке розуміння процесу визначення цінності для бізнесу та делівері процесів
• Відмінні комунікативні навички
• Навички та досвід фасилітації/медіації
• Навички та досвід наставництва та навчання
• 3+ роки досвіду в області розробки програмного забезпечення
• Рівень англійської мови вище середнього

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

• Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 
• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомогисеред банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

We’re looking for experienced an Affiliate Manager to join our team! In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

Are you ready to elevate your career in an innovative and dynamic environment that values growth and collaboration? If you’re eager to make an impact and develop your skills alongside a passionate team, we’d love to hear you! Join us, and let’s take your career to the next level together.

Requirements
- Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming and Betting industry.
- Upper-intermediate or higher proficiency in English.
- Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
- Proficiency in creating clear and detailed technical tasks for developers and designers.
- Excellent organizational and time management abilities to handle multiple partners and projects effectively.
- Your soft skills, as well as negotiation skills, should be top-notch.
- You are available to travel and attend the conferences.

Responsibilities
- Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
- Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
- Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
- Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
- Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
- Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
- Increase customer acquisition by driving higher traffic flow from partner sites to our products.
Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
- Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
 

We are launching a new, standalone direction focused on affiliate lead generation and partner networking.
This is not a classic Affiliate Manager role. The position is centered around first contact, relationship-building, and lead generation, with strong emphasis on personal presentation, communication skills, and networking ability.

The Affiliate Lead Generator represents the company at international events, online platforms, and in direct communication with potential partners.

Requirements
- Well-groomed, presentable, modern appearance
- Confident and comfortable in public and online communication
- Strong interpersonal and communication skill
- Ability to build rapport quickly and naturally
- Comfortable with networking, live conversations, and follow-up messaging
- Good conversational English (spoken communication is essential)
- Willingness and availability to travel internationally

Responsibilities
- Generate a steady flow of new affiliate leads
- Establish first contact with potential partners (online and offline)
- Warm up and pre-qualify partners before handoff to the Affiliate team
- Actively communicate with affiliates via messengers, social platforms, and email
- Attend international industry events (e.g. Sigma, SBC, etc.) and participate in live networking
- Represent the company in a professional, confident, and engaging manner

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

Who we are

OWOX is a B2B SaaS platform delivering the last mile of self-service analytics.

Data analysts and business stakeholders spend 1.2 billion hours every year on reporting, yet stakeholders still complain they can’t get data they trust. Analysts are stuck in service-desk mode, endlessly adjusting reports instead of driving insights.

OWOX changes this. Our patented technology reduces the cost per reporting request by 20x and increases reporting velocity by 50x, enabling stakeholders to get instant, trusted answers on top of spreadsheet-ready data.

Trusted by 170,000+ users worldwide.

We believe everyone should have easy access to trusted data, and we are looking for people who share this passion.

Who we are looking for

At OWOX, every employee plays a crucial role in achieving our goals. As Executive Assistant, you will contribute to the achievement of goals by extending the most critical and non-scalable resource the organization has: the CEO’s time. The Executive Assistant maximizes this resource through the following key activities:

• Logistics Management: Booking flights, hotels, and restaurants.
• Time Management: Planning and organizing the CEO’s calendar and meetings including arranging necessary documents, reports, and presentations.
• Social Media Profile Management: Managing the CEO’s profiles on social networks.
• Visa and Documentation Support: Handling visa applications and necessary documentation.
• Knowledge System Management: Organizing and maintaining the company’s knowledge systems.
• Personal Tasks: Assisting with personal errands and tasks as needed.

You are right for us if you have

• High proficiency in written and spoken English (level Upper-Intermediate or higher).
• Must be readily available and responsive via messengers during working hours (3 PM to 10 PM GMT+3).
• Excellent organizational and time-management skills.
• Ability to collect and systematize information effectively in Spreadsheets.
• Proactive and able to work independently.
• Strong communication skills.
• Passion for excellence.
• A touch of self-irony and a healthy sense of humor.

We can offer you

• Opportunity to influence the achievement of the company’s strategic goals by implementing best practices and management tools.
• Freedom to implement ideas and suggestions.
• Professional team, pleasant atmosphere, and great company culture.
• Absence of bureaucracy.
• Flexible work schedule.

At OWOX, you will discover a great environment for professional growth, a supportive atmosphere, and the opportunity to collaborate with experts in their field.

We are looking for a Machine Learning Engineer with a focus on Natural Language Processing (NLP) and Automatic Speech Recognition (ASR).

This role is ideal for someone with solid ML fundamentals who has hands-on experience with real-world data and is interested in working with text and speech-based systems.

Requirements:

— 2–4+ years of experience.
— Strong understanding of how models perform and behave in production environments.
— Experience with GPU-based training is a strong plus.
— Python: Strong proficiency.
— Data Science Stack: Hands-on experience with NumPy, Pandas, and scikit-learn.
— DL Frameworks: Experience with PyTorch (preferred) or TensorFlow.
— English level: Upper-Intermediate or higher.

ML & Mathematics:
— Solid understanding of linear algebra, probability, and statistics.
— Practical knowledge of classic algorithms (regression, classification, clustering).
— Deep understanding of performance metrics (Accuracy, Precision, Recall, F1) and the Bias-Variance tradeoff.

NLP:
Experience with:
— Tokenization, lemmatization
— TF-IDF, Bag of Words, n-grams
Understanding of Transformers architecture
Experience with:
— Hugging Face Transformers
Practical experience with:
— Text classification
— Named Entity Recognition (NER)
— Fine-tuning pre-trained models.

ASR (Automatic Speech Recognition):
Understanding of:
— Spectrograms
— MFCC
Experience with audio processing:
— librosa, torchaudio
Familiarity with:
— CTC (Connectionist Temporal Classification)
— Seq2Seq + Attention
— Wav2Vec 2.0
— WhisperX
Practical experience with:
— Speech-to-text pipelines;
— Audio preprocessing and cleaning;
— Data augmentation (noise, speed, etc.)
Familiarity with metrics:
— WER (Word Error Rate)
— PER (Phoneme Error Rate).

Nice to have:
— Production deployment.
— Working with noisy data.

We offer:
— Interesting tasks and projects.
— Competitive salary.
— Remote work.
— Annual paid vacation: 20 days.
— Paid sick leaves: 10 days.

We are looking for an experienced Quality Control (QC) Manager to drive the quality assurance function within our Support organization. This role is focused on ensuring accuracy, consistency, and fairness across all evaluation processes, while continuously improving quality standards, reporting, and team performance.

The ideal candidate has a strong analytical mindset, hands-on QC experience, and the ability to optimize processes and elevate quality frameworks in a fast-paced environment.

Requirements
- 1+ years of experience in Quality Control, QC, or Customer Support Quality
- Strong understanding of QC processes, scorecards, and calibration
- Experience working with analytics, reporting, and QA tools
- Excellent attention to detail and analytical thinking
- Strong communication and feedback skills
- Ability to manage multiple priorities in a fast-paced environment

Responsibilities
- Ensure high-quality standards across all customer support interactions
- Monitor and achieve QC KPIs (coverage, accuracy, consistency of evaluations)
- Conduct regular calibration sessions to maintain unified evaluation standards
- Review and validate evaluations, identify discrepancies and improvement areas
- Prepare regular reports (weekly/monthly) on quality performance and key metrics
- Analyze recurring issues and provide actionable recommendations
- Participate in the development and update of QC guidelines, scorecards, and internal standards
- Identify inefficiencies and drive continuous improvement of QC processes
- Collaborate with Team Leads, L&D, and cross-functional teams to enhance service quality
- Contribute to training initiatives based on QC insights
- Provide structured feedback to improve agent performance
- Handle and review disputed evaluations, ensuring fairness and transparency
- Monitor dispute trends and recommend process improvements
- Work with QC and analytics tools; support implementation of automation and AI solutions
- Ensure data accuracy and effectiveness of quality control tools

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We are seeking a driven and highly structured Learning & Development (L&D) professional to design, implement, and continuously improve our training and onboarding programs for the Customer Success department — covering both Support and VIP Sales teams.

This person will play a key role in building scalable training systems to support the monthly onboarding of new team members, ensuring that every cohort goes through a consistent, well-structured, and performance-driven learning journey.

Requirements
• Proven experience in L&D or Training within Customer Service / Customer Success environments
• Strong instructional design and presentation skills
• Experience creating LMS content and managing LMS platforms
• Strong organizational and mindset
• Native or fluent English (B2+)
• Self-driven, detail-oriented, structured, and capable of working autonomously
• Experience in iGaming

Responsibilities
• Design and Own the Training Program:
Build a comprehensive 3-week onboarding&training program to different Customer Success roles (Support Agents, VIP Sales Managers, etc.).
• Develop Learning Materials:
Prepare full training decks, LMS content modules, written materials, knowledge checks, scenario-based simulations, and presentations for all key learning topics.
• Set Up LMS Environment:
Design and structure the content inside our Learning Management System, ensuring seamless access, intuitive flow, and progress tracking.
• Testing and Evaluation:
Create assessment tools to validate both theoretical knowledge and practical readiness — including quizzes, tests, and hands-on exercises.
• Design Internship & Gradual Access Flow:
Build a phased internship/trainee framework that progressively grants access to real operations in Support and VIP Sales based on test results, mentor feedback, and training progress.
• Optimize for Scale:
Develop a repeatable and scalable onboarding cycle that can be run monthly for new employee groups
• Collaborate Cross-Functionally:
Work closely with team leads and department heads to align learning goals with business objectives and ongoing performance feedback

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced and proactive SMM Team Lead to develop and scale our social media business from scratch. You will be responsible for developing strategy, launching new initiatives, and leading the team to drive user engagement, engagement, and retention.

Requirements
- Proven experience in social media management, preferably in a leadership role
- Strong understanding of social media platforms, trends, and growth strategies
- Experience in building teams and managing cross-functional collaboration
- Analytical mindset with the ability to work with performance metrics
- Strong communication and project management skills

Responsibilities
- Develop and execute the overall social media strategy, ensuring alignment with business goals and driving user acquisition, engagement, and retention
- Build, manage, and scale the SMM team, including hiring, structuring processes, and launching new directions (streaming, UBT, brand social media, etc.)
- Lead the development of new growth initiatives, including in-house streamer projects and engagement-driven campaigns
- Conduct competitor analysis and continuously optimize content strategy, positioning, and channel performance
- Establish scalable processes for consistent audience growth and retention across social platforms
- Collaborate cross-functionally with SEO, Promo, and content teams to ensure strong visibility, consistent communication, and high-quality content production
- Oversee the creation of visual and copy content through in-house or external resources
- Monitor performance metrics (reach, engagement, cost per follower, retention, etc.) and optimize campaigns based on data insights
- Provide regular reporting and actionable recommendations to improve overall social media effectiveness

Will be a plus
- Experience with streaming platforms and influencer/creator management
- Background in launching social media направления from scratch
- Familiarity with SEO principles for social media

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We are currently looking for a Robotics Engineer who will help us develop and refine the hardware PoC for a cloud-connected robot assistant.

Responsibilities:

- Develop and integrate hardware components for the RoboticsByChat PoC based on Raspberry Pi.

Implement logic for:

- Button-triggered interaction (robot recognizes when it will be asked questions).
- Internet-based connectivity (preferably Wi-Fi) to access cloud LLM/AI chatbot functionality.
- Ensure seamless communication between the robot and cloud-based LLM services (all AI logic is processed in the cloud).
- Implement basic attention/interaction features:
Head movement
Hand movement
Digital eyes animation
Optimize and debug hardware–software interaction on the robot side.
Collaborate with cloud engineers, AI specialists, and the global team to ensure smooth integration.
Participate in discussions, propose improvements, and contribute to the evolution of the PoC into a scalable solution.

Requirements:

Must-have skills:

- Strong experience with Python.
- Experience working with Raspberry Pi and related hardware integrations.
- Solid understanding of robotics principles and basic mechatronics.
- Practical experience with sensors, actuators, servo motors, and digital animation (display/LED animations).
- Experience building PoCs or prototypes.
- Ability to integrate devices with cloud services via API/HTTP/WebSockets.
- Understanding of network connectivity (Wi-Fi, configuration, troubleshooting).
- Strong problem-solving and debugging skills.

Nice to have:

- Experience with MQTT or other IoT communication protocols.
- Knowledge of cloud services (preferably AWS).
- Experience working with real-time systems or embedded Linux.
- Familiarity with voice assistants, LLMs, or chatbots.

Conditions:

Level: Middle / Senior.
Format: Part-time.
Location: Remote.
Team: Global Team.

What You Get:

- Flexible working hours.
- Competitive compensation aligned with your experience.
- Work with modern, in-demand technologies.
- “Not boring” English classes.
- Interesting clients and impactful projects.
- Learning & development opportunities, including AWS certification support.
- Friendly, collaborative, high-energy team.

Why Join Matoffo:

Purpose-Driven Innovation - Work on AWS-powered, cloud-native solutions that solve real challenges in healthcare, finance, retail, education, and more. See the real impact of your work every sprint.

Impact Through Collaboration - Combine your robotics expertise with Matoffo’s cloud excellence to deliver rapid, high-value results today and build a strong foundation for tomorrow’s breakthroughs.

Grow with Certified Excellence - Join a team of passionate certified professionals who value learning, curiosity, and technical mastery. Your growth accelerates as fast as cloud innovation.

Shape Your Cloud Future - Become part of a supportive, fun culture where your ideas matter. Build the cloud-powered future with Matoffo.

 

Job Description

Technical Requirements:
Languages:
Must: C++
Nice to have: JavaScript
Frameworks: experience with Qt5-6
WebRTC Stack: Deep understanding of ICE/STUN, DTLS-SRTP, SRTP, GNACK, transport-cc.
Protocols: Proficiency in RTP, RTCP, SDP, HTTP, WebSockets.
Experience with databases.
Domain Knowledge: Solid understanding of Audio/Video concepts (encoding, bitrate, latency).
Environment: Linux OS+ Linux development.

Job Responsibilities

Handles investigation and resolution of server-side issues impacting application functionality or performance. Ensures back-end services are stable, secure, and compliant with SLA response and resolution times.
Responsible for diagnosing and fixing issues in the user interface, ensuring a consistent and responsive user experience. Works closely with QA and back-end teams to resolve defects reported under SLA obligations.

Department/Project Description

British technology platform specializing in video streaming and collaboration for the healthcare sector.
The services solution brings together the right people, information, and live video feeds simultaneously, at the optimal time, regardless of location.
Its primary goal is to bring all aspects of healthcare together in a single digital workspace.