Jobs at Djinni

We're looking for an SRE / DevOps engineer to build the reliability layer for a platform that commands live power plants. No unified log pipeline, no dashboard anyone watches, no rehearsed restore - the app runs in production, the layer underneath it is a set of habits. You decide what the observability stack looks like, what an alert may wake a person up for, and how failover is designed and tested.

Second part is physical: with the Infra Lead, dispatch control room - workstations, UPS, local network, secured remote access to plants. Grafana in one tab, a rack in the other.

Must have

• 4+ years SRE / DevOps / systems engineering, Linux daily: services, systemd, storage, performance diagnostics
• Real experience with physical or VPS servers, not cloud consoles only - UPS, RAID, remote management. Cloud-only profile is an automatic no
• Cloud VMs: provisioning, patching, hardening, capacity planning, TLS, nginx
• Docker / Docker Compose in production: dev/staging/prod layouts, registry, zero-downtime deploys
• Observability you built yourself: Prometheus + Grafana or equivalent, log pipeline (fluent-bit / ELK class), and an alerting philosophy you can defend
• Redundancy you tested: PostgreSQL backup/restore and replication, Redis failover, measured recovery. You can describe a backup you personally restored
• Networking: WireGuard or similar, firewalls, DNS, TLS, diagnosing cloud ↔ office ↔ plant links
• CI/CD as code (GitHub Actions or similar), promotion through environments
• Bash + Python for automation
• English B2

Backend & Infrastructure Engineer (Go, PostgreSQL, Airflow)

Remote — Europe · Full-time contractor (B2B)

About Soco

Soco is a social commerce scale-up driving hundreds of millions in revenue for e-commerce brands on TikTok Shop. Over 7,000 TikTok Shop affiliates use our iOS app to find top products, land brand deals, and track what's working.

TikTok Shop lets creators earn commissions by promoting products through videos and live streams — content becomes commerce, and creators earn when their audience buys through their links. We make that easier and more profitable.

The role

You'll own our backend infrastructure and data pipelines. Today that work sits with our lead engineer, and it's pulling him away from product — we want someone who takes it properly, makes it reliable, and then improves it.

Concretely:

• Run and improve our on-prem deployments (Linux, Ansible, systemd)
• Own PostgreSQL: schema design, query performance, migrations, backups
• Build and maintain Airflow DAGs for our scraping and data pipelines
• Build out monitoring and observability (Prometheus, Grafana) — mostly from scratch
• Write and maintain backend services and APIs in Go
• Work with QuestDB for time-series data at scale

What we need

• Strong PostgreSQL: you've designed schemas, tuned slow queries, and handled migrations on a live database
• Comfortable owning Linux servers — deployments, debugging, backups, being the person who fixes it when it breaks
• Experience building data pipelines, ideally with Airflow
• Go experience, or a backend background (Python, Java, etc.) and the confidence to pick Go up quickly — we'd rather have excellent Postgres and ops skills than years of Go
• Good written English and able to work async with a European-hours team

Nice to have, not required

QuestDB or another time-series database · n8n · web scraping, including JS-rendered pages · Prometheus/Grafana · Python

If you haven't touched QuestDB or n8n, that's fine. Anyone who knows Postgres well picks them up in days.

What we offer

• $2,500–4,500/month depending on experience, paid as a B2B contractor
• Fully remote within Europe
• A small team where your work ships immediately and you see the impact
• Real ownership of the infrastructure, not tickets handed down to you

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?
 

🔹About the project

We are looking for a Senior System Administrator for our internal needs. You will work with the company’s cloud systems, participate in internal projects, and help our SysAdmin team. Please note that this is a full-time, office-based role from our Kyiv office during the first three months. After successfully completing the probation period, you will be able to work in a hybrid format.
 

🔹Requirements

Infrastructure & Networking:

• Strong networking experience, including:
  • Routers — MikroTik
  • Switches — Juniper, HP
  • WLAN — Aruba, Ubiquiti (UBNT)
  • VPN tunnels, IPSec, EoIP
  • VLANs, 802.1X, RADIUS
  • Firewalls and firewall rule management
• Strong understanding of TCP/IP, DNS, DHCP, routing, NAT and network troubleshooting.
• Understanding of network security principles, firewall rules and security best practices.
• Experience with software and hardware load balancers.
• Experience with proxy and reverse proxy technologies.
• Ability to troubleshoot complex network and infrastructure issues and identify root causes.

Microsoft / Windows Infrastructure:

• Strong experience with Windows Server administration.
• Practical experience with:
  • Active Directory Domain Services (AD DS)
  • DNS / DHCP
• DFS
• WSUS
• SCCM / Microsoft Configuration Manager
• Group Policy
• Understanding of Active Directory security, Group Policy and identity management.
• Experience with enterprise Windows infrastructure and production environments.
• Experience managing Windows devices.

Virtualization & Cloud:

• Strong experience with VMware vCenter Server and virtualized environments.
• Practical experience with Microsoft Azure.
• Good understanding of Azure infrastructure, including:
  • Virtual Machines
  • Virtual Networks, Subnets and NSGs
  • Azure Storage
  • Azure Backup
  • Azure Monitor / Log Analytics
  • Azure RBAC
• Experience with hybrid on-premises / cloud infrastructure.
• Understanding of cloud security, availability, backup and disaster recovery principles.
• Experience with cloud migrations and infrastructure optimization is an advantage.

Identity, Microsoft 365 & Endpoint Management:

• Experience with Microsoft 365 / Office 365 administration.
• Experience with Microsoft Entra ID (Azure AD), including users, groups, MFA, SSO and Conditional Access.
• Understanding of endpoint security and device compliance policies.

Security:

• Strong understanding of infrastructure and network security principles.
• Experience with firewall configuration and security policies.
• Understanding of VPN/IPSec security.
• Understanding of RBAC, MFA, least-privilege access and Zero Trust principles.
• Experience with system hardening, patch management and security best practices.

Automation & Modern Infrastructure:

• Good PowerShell skills and experience automating administrative tasks.

Monitoring, Backup & Troubleshooting:

• Experience with infrastructure monitoring and log analysis.
• Experience with backup and restore solutions.

Communication:

• Intermediate English (B1–B2 or higher).
• Ability to communicate effectively with technical and non-technical teams.
• Ability to document infrastructure, configurations and technical solutions.
   

🔹Nice to have

• Practical experience with Linux server administration, including Ubuntu Server, CentOS
• Basic understanding of Linux networking, services, permissions, logs and troubleshooting.
• Microsoft Azure certifications, especially Azure Administrator / Azure Solutions Architect.
• CCNA / JNCIA certification.
• Experience with Microsoft Defender.
• Experience with Terraform / Infrastructure as Code.
• Experience with Docker or Kubernetes.
• Experience with Azure DevOps / GitHub Actions.
• Experience with Windows Server Failover Clustering.
• Experience with enterprise firewall platforms.
• Experience with hybrid identity and Azure AD Connect / Entra Connect.
• Experience participating in cloud migration or infrastructure transformation projects.
• Experience with MDM / Endpoint Management solutions, like Microsoft Intune, Mosyle/Jamf

🔹9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what the high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, Professional trainings).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cozy and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre) with regular offline internal events
8. We have master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering
    

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is looking for an AI Builder / Full-Stack Engineer to join an early-stage startup with a very small team and a high level of ownership.

The company is building an AI-native product for the janitorial industry that automates the processing of large volumes of complex documentation, including contracts and RFPs. The product analyzes this information and generates accurate, detailed bids, including pricing, equipment selection, and task breakdowns down to the room and space level.

This role is ideal for an engineer who can take an AI capability end-to-end — from designing agents and backend systems to building the product experiences through which users interact with them. You’ll work across AI/LLM engineering, backend systems, data pipelines, and full-stack product development.

Key Requirements:
🔹 Strong commercial experience with AI/LLM engineering and backend development;
🔹 Strong Python engineering skills;
🔹 Hands-on experience building AI agents, LLM workflows, or AI-native systems;
🔹 Experience designing backend services, APIs, data pipelines, and working with databases;
🔹 Ability to work with unstructured data and build systems for processing and analyzing complex information;
🔹 Experience integrating and working with LLM APIs and AI models;
🔹 Comfortable building full-stack product features and modern web UIs;
🔹 Experience with React, Next.js, and/or Node.js;
🔹 Strong understanding of system design, data modeling, debugging, and infrastructure;
🔹 Experience testing AI systems and evaluating the quality of model outputs;
🔹 Ability to take an AI capability from agent/backend logic through to a usable customer experience;
🔹 High level of ownership and ability to independently drive technical work from architecture to production;
🔹 Comfortable working through ambiguous product and technical requirements in a fast-paced startup environment;
🔹 Pragmatic approach to engineering — knowing when to build deeply and when to ship quickly;
🔹 English – Upper-Intermediate or higher.

Will be plus:
🔹 Experience working specifically with contracts, RFPs, or other complex business documentation;
🔹 Experience building UIs for managing or interacting with AI agents;
🔹 Experience with both commercial and open-source AI models;
🔹 Previous experience in the janitorial / cleaning services industry or similar domain;

What you will do:
🔹 Design and deploy agentic AI workflows, agent harnesses, and orchestration systems;
🔹 Develop and maintain the backend for AI agents that process and analyze contracts, RFPs, and other complex documents;
🔹 Build pipelines for large volumes of unstructured data, including OCR and vision-based document and image analysis;
🔹 Integrate AI tools and models, including OpenAI, Google, and open-source models, using Python;
🔹 Build AI agent orchestration using LangChain, Deep Agents, and similar frameworks;
🔹 Build backend services, APIs, data pipelines, and core infrastructure;
🔹 Own data flows across ingestion, transformation, storage, retrieval, evaluation, and application usage;
🔹 Design and maintain databases, including Postgres and MongoDB;
🔹 Build full-stack product experiences around AI capabilities, including agent interfaces, review/approval flows, and AI-assisted workflows;
🔹 Collaborate with frontend development using React, Next.js, and Node.js to integrate AI agents into the product;
🔹 Turn structured and unstructured AI outputs into polished user-facing experiences, documents, and product workflows;
🔹 Build datasets and testing approaches for AI systems and implement evaluation metrics, including LLM-as-a-judge and statistical evaluation;
🔹 Debug model behavior, pipeline failures, data quality issues, frontend/backend integration, and system performance;
🔹 Own complex technical problems end-to-end, from architecture and implementation through production;
🔹 Build reliable, scalable, and secure systems for an AI-native product;

Interview stages:
🔹 HR Interview;
🔹 Technical Interview — 30 min;
🔹 Non-technical / Culture Fit Interview — 60 min;
🔹 Deep Technical Interview — 1 hour;
🔹 Reference Check;
🔹 Offer;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

🔹 Who we are!

At Levi9, we are passionate about what we do. We love our work and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?

🔹 About the project

Our client is a leading media company in Western Europe, delivering high-quality content across various platforms, including newspapers, magazines, radio, TV, websites, apps, and podcasts. Their brands reach millions of people daily, shaping the media landscape with independent and trusted journalism.

🔹 Responsibilities

As a Salesforce Developer, you will work alongside our Belgian-Dutch client’s team, developing and maintaining internal systems using Salesforce technologies. You will enhance the company’s operational efficiency, leveraging cutting-edge tools to optimise content delivery and internal workflows.

🔹 Requirements
Technical skills:

• 3+ years of experience as a Salesforce Developer
• In-depth knowledge of Apex and it's core principles
• In-depth knowledge of Async Apex
• Experience in Sales Cloud, Service Cloud
• Experience with LWC
• Experience with setting up core components of Salesforce
• Knowledge about best practices in Salesforce (config & code)
• In-depth knowledge about GIT and core dev principles for DevOps
• Knowledge about Gearset or other DevOps tools is a plus
• Experience with complex managed packages is also a plus
• Experience with AI (GitHub Copilot / Claude Code)

Soft/Functional skills:

• Used to working in a multi-dev environment
• Not afraid of being pro-active and creating cases + doing follow-up with third-party vendors
• Able to communicate with business users on a non-technical level
• Experience with Jira
   

🔹 Domain logic
Knowledge of advertising/accounting processes/having worked in financial sectors would be a huge benefit!

🔹A few more important things

• We consider candidates who have at least an Upper-intermediate level of English.
• We work in a hybrid setup, so we prioritize candidates who are based in Kyiv or Lviv and can visit our office on their first working day.
   

🔹 9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what the high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, Professional trainings).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cozy and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre) with regular offline internal events
8. We have master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering

About Us

We are a fast-growing marketing agency focused on Western markets, with strong expertise in cryptocurrency, gambling, and betting. We work with ambitious brands and deliver results-driven, creative social media strategies.

Role Overview

We’re looking for a Junior SMM Manager to support our social media team. You’ll help build content calendars, draft short-form copy, coordinate creatives, schedule posts, monitor communities, and track basic performance metrics. You’ll work closely with an SMM Team Lead and learn best practices on real projects.

Key Responsibilities

• Assist in building weekly content calendars aligned with client strategy and brand guidelines.
• Draft clear, on-brand copy for Instagram, TikTok, X, Facebook, and LinkedIn using our AI-powered tools.
• Prepare briefs for designers and video editors, collect assets, and ensure timely delivery.
• Schedule and publish content via tools like Meta Business Suite, Later, Buffer, or Hootsuite.
• Monitor comments and DMs, tag issues, and escalate to the Team Lead when needed.
• Track basic metrics (reach, engagement rate, CTR) and compile simple weekly reports.
• Research trends, competitors, and sounds - propose 3-5 fresh post ideas per week.
• Keep folders, UTM links, and project docs organized and up to date.
• Support simple A/B tests on hooks, thumbnails, captions, and posting times.
• Collaborate with designers and performance marketers to adapt creatives for paid use.
• Follow compliance guidelines relevant to crypto, gambling, and betting.

Requirements

• 6-24 months of experience in social media or content - internships and freelance projects count.
• Strong written English (B2+); confident, concise copywriting.
• Solid platform basics across Instagram, TikTok, X, Facebook, and LinkedIn.
• Comfortable using AI tools to ideate and refine copy.
• Basic analytics familiarity - platform insights and simple dashboards.
• Organized, detail-oriented, proactive, and deadline-driven.
• Nice to have: Canva or CapCut skills, experience with scheduling tools, basic GA4 knowledge.
• Industry familiarity with crypto, gambling, and betting is a plus.

What We Offer

• Remote work with flexible hours.
• Mentorship from an experienced SMM Team Lead and clear SOPs.
• Access to advanced AI tools and internal training.
• International projects and fast learning curve.
• Growth path to Middle SMM Manager based on performance.

Important

Short test assignment required to demonstrate fit and skills.

BSG is a Communication Platform as a Service (CPaaS) designed to streamline how businesses connect with customers across multiple channels. Our flexible, cloud-based solutions integrate communication tools directly into your apps or websites, enabling real-time engagement.
 

We are looking for a Customer Support who will become a part of our team!

What are you going to do:

• Information and technical support of existing and new clients online via chat or e-mail;
• Work with tickets in the Zendesk system (database of customer requests);
• Development and maintenance of the existing customer base;
• Analysis of the company's services and products, search and control of problem solving (together with the company's technical specialists);
• Performing other tasks of the head.

What are we looking for:

• At least B2 English level;
• Higher education (can be incomplete and preferably technical)
• Understanding of the basic principles of the Internet
• Experience working with email service
• Responsibility

What do we offer:

• Competitive salary;
• 24 calendar days of vacation;
• Additionally: 3 days off per year;
• Opportunities for growth;
• Friendly team.

We’re Looking for a Recruiter 🚀

Remote | Full-time

In this role, you will:

• Find and engage with potential candidates
• Review profiles and assess candidate suitability
• Lead interviews and guide candidates through the hiring journey
• Develop and grow a strong talent pool
• Partner with international clients to understand their hiring needs

We’d love to meet someone who has:

• 3+ years of experience in recruitment
• Hands-on experience with candidate sourcing and interviewing
• Strong communication and interpersonal skills
• English proficiency at B1 level or above
• A proactive approach and a strong focus on results

About the role

Are you ready to take your Java expertise to the next level? Join our team to work with a highly scalable, highly available, real-time advertising platform that serves millions of users worldwide and handles massive real-time data at scale. We are hiring a Software Engineer to be a vital part of this mission. If you bring extensive experience building complex systems, love great technology at scale, jumping in, and figuring things out in any system, this role is for you! Working in a modern, cloud-native environment, you’ll collaborate with a team of top engineers to develop low-latency, distributed systems capable of handling millions of QPS. This is an opportunity to combine innovation, performance engineering, and large-scale impact - while shaping the future of digital entertainment technology.
 

About the project

Our client is a leading streaming service based in the United States. With millions of users worldwide, its devices provide easy access to free TV, live news, sports, movies, etc. The client has an advertising business and also licenses its hardware and software to other companies.
 

Who are we looking for?

Skills & Experience

• 4+ years of experience building large scale and low latency distributed systems
• 5+ years of Java backend development experience;
• Solid understanding of algorithms, data structures, performance optimization techniques, object-oriented programming, multi-threading, and real-time programming 
• Experience with distributed caching, SQL/NO SQL, and other databases is a plus 
• Experience with Big Data and cloud services such as AWS/GCP is a plus
• Experience in advertising domain a big plus 
• Self-motivated individual with a high level of accountability and ownership
• Critical thinking and practical decision making
• Can do, results-oriented mindset
• Software development best practices: test-driven development, automated testing;
• Knowledge of distributed systems architecture and service oriented systems;

• English: B2+

   

Nice to have

• Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and working with large language models (LLMs)

   

Responsibilities

• Develop and maintain complex backend services
• Collaborate with cross-functional teams (Product, Design, QA) to deliver high-quality features;
• Write unit, integration, and end-to-end tests;
• Maintain and extend existing services to meet new requirements;
• Participate in code reviews and contribute to technical discussions;
• Help maintain technical documentation;
• Assist in improving CI/CD pipelines;
• Contribute to best practices within the development team.

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a Middle/Senior Security Consultant / Penetration tester to work on and lead penetration testing and vulnerability/cloud security assessment projects.

In this role, you will work on technically challenging projects and also spend some time leading/mentoring our junior pentesting colleagues.

Required skills

- 1.5+ years of intensive commercial experience

- OSCP, eWPTx2 or similar would be a plus

- Scripting/coding skills and being comfortable with advanced pentesting tooling

- Strong knowledge of mobile/web security

- Comfortable with cloud and container security

- Basic RE skills

- Ability to mentor/lead colleagues

- Strong ability and drive to learn and develop cybersecurity skills

- Technical English (Intermediate+)

We offer

- Good salary + bonus system

- Diverse project portfolio and technologies to work with

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Participate in various pentesting projects

- Lead junior colleagues

- Perform threat modeling in pentesting and security assessment projects

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Consult clients on efficient issues remediation

- Conduct security researches

- Develop tools and scripts to automate and improve current pentesting processes

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a talented and motivated Junior Pentester who will join our security team to work on penetration testing and vulnerability/cloud security assessment projects.

We expect a short motivation letter where you can explain your skills, achievements and motivation.

Required skills

- Solid non-commercial cybersecurity experience, such as HTB/THM

- Junior-level cybersecurity certifications would be a plus.

- Comfortable with basic application security testing and common vulnerabilities (like OWASP Top 10, CWE Top 25) and cybersecurity fundamentals

- Strong basic IT skills: Linux, networking (TCP/IP, DNS, HTTP etc.)

- Some experience in scripting/coding languages, such as Java, JS, Python, Shell, etc.

- Strong drive to learn and develop cybersecurity skills

- Technical English (Intermediate)

We offer

- Good salary + bonus system

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Support in obtaining professional certifications, such as BSCP, OSCP, eWPTX, cloud certifications, etc.

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Execute penetration tests and security assessments as part of a team, including internal/external networks, web and mobile applications, Windows and Linux environments, cloud architectures, IoT devices, and more

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Conduct security research

Yonik is a mobile play-and-earn app on Google Play. Players earn coins through mini-games, duels and tournaments. We have growing users and we got there without paid ads. Now we want to grow in Europe and Asia so we need someone who knows how to get creators talking about us.

What you will do

• Find and reach out to YouTubers, TikTokers and Telegram channel owners
• Explain Yonik to them and get them to promote it
• Bring them into our creator program and keep them active
• Track which creators bring real active users and share a short weekly report

Who we are looking for

• You have run influencer or KOL campaigns before, ideally for mobile games, tap-to-earn or Telegram apps
• You already have contacts with creators or channel owners
• You can show real results we can check
• Good English, and another language is a big plus
• You are self-driven and comfortable working remote

Pay
We start with a 3-month trial. After the 3 month trial the salary will go up to $1,500 to $2,500 based on discussion and if passing the performance review of the 3-month trial.

• $300 per month base
• Milestone bonuses for active users you bring in.
• Performance bonus for every creator who stays active and keeps bringing users.

 Lead Customer Support & Fulfillment

About Celtara

Celtara is a US-based D2C health & wellness brand creating functional products designed to support everyday well-being.

Our products are ready-to-eat superfood blends made with thoughtfully selected ingredients and formulas developed with nutritionists and herbalists. Each blend is focused on supporting a specific area of health, such as gut health, liver health, metabolism, or immunity.

Our approach combines nature, science, and transparency, with products designed to be simple to use and easy to integrate into a daily wellness routine.

About the Role

We are looking for a Customer Support & Fulfillment Lead to take ownership of our customer support and fulfillment operations.

This role combines team coordination, analytics, process improvement, and hands-on operational work. You will help ensure that customers receive high-quality support, orders are processed smoothly, and internal processes continue to improve as the brand grows.

What You’ll Do
 

• Lead day-to-day Customer Support & Fulfillment operations and help organize the team’s workload.
• Monitor key support metrics, including First Response Time, Resolution Time, backlog, and CSAT.
• Oversee fulfillment performance and help resolve delayed, stuck, lost, or problematic orders.
• Track chargebacks, refunds, win rates, and recurring customer issues.
• Analyze operational challenges and help identify practical solutions.
• Support and develop Customer Support team members through regular feedback and guidance.
• Improve customer service policies, Saved Replies, SOPs, and internal workflows.
• Coordinate with warehouses, fulfillment partners, and external service providers.
• Prepare clear reports on key metrics, current challenges, and ongoing improvements.
• Help evaluate team workload and identify when additional resources may be needed.
• Keep relevant stakeholders informed about important issues, risks, and progress.

What We’re Looking For
 

• 3+ years of experience in Customer Support, Customer Experience, Operations, or Fulfillment.
• Previous experience as a Team Lead, Senior Specialist, Supervisor, or in a role with ownership of processes or a small team.
• Strong e-commerce experience, ideally in a Shopify-based business.
• Experience supporting or managing Customer Support agents.
• Good understanding of Customer Support metrics and service quality.
• Experience with fulfillment, shipping, warehouses, and order management.
• Experience with chargebacks, refunds, disputes, and customer claims.
• Strong analytical and problem-solving skills.
• Confidence working with Google Sheets / Excel.
• Experience creating or improving SOPs, policies, and operational processes.
• English - B2+.

You’ll Be a Great Fit If You
 

• Enjoy taking ownership of your area and improving the way things work.
• Feel comfortable working independently while staying closely connected with the team.
• Like working with data and using it to understand what can be improved.
• Naturally look for practical solutions when challenges come up.
• Are organized and comfortable managing several priorities at once.
• Communicate clearly and keep others informed about progress and important updates.
• Enjoy building processes in a growing, fast-moving environment.
• Care about both customer experience and strong operational results.

What We Offer
 

• Competitive salary + performance-based bonuses.
• Fully remote work with a flexible schedule.
• Opportunity to work with a dynamic, fast-growing team.
• Supportive and friendly team environment.

About the Company
 

BITTE is a growing e-commerce brand operating in the Health & Wellness space in the U.S. market.
 

Our main product is a functional Soursop Bitter Shot made with soursop and botanicals, designed to support digestion, gut health, liver function, and overall wellness.
 

As the brand continues to grow, we are expanding our team and building strong internal processes to support further growth.

To support this growth, we are looking for a Shopify Technical Specialist who will be responsible for configuring, optimizing, and maintaining our Shopify store while ensuring a seamless customer experience.
 

About the Role
 

As a Shopify Technical Specialist, you will be responsible for configuring, optimizing, and maintaining our Shopify store to ensure smooth operations and an excellent user experience.
 

You will play a key role in store setup, technical improvements, and UX optimization, helping us scale our e-commerce operations efficiently.
 

Expect diverse technical challenges, cross-functional collaboration, and opportunities to grow your Shopify expertise while working with a fast-growing brand.
 

Who We’re Looking For
 

- Structured Approach
You can organize processes and keep operations under control.

- Technical Expertise
You have strong hands-on experience with Shopify, including store setup, theme customization, integrations, and technical optimization.

You are comfortable working with Liquid, HTML, CSS, and JavaScript and can independently handle technical changes and troubleshoot Shopify issues.

Experience with GA4, GTM, Triple Whale, Recharge, Klaviyo, Zendesk, or BigQuery is a strong advantage.

- Proactive Mindset
You don't wait for instructions - you identify problems and implement effective solutions independently.

- Results-Oriented
You focus on ensuring the website runs smoothly, efficiently, and maximizes conversions.

- Attention to Detail
You notice small details, work with precise data, and constantly look for ways to improve processes.

Your Responsibilities
 

Product & Content Management

• Create and edit product listings
• Manage product variations, inventory, and pricing
• Organize collections
• Maintain the Shopify blog
• Optimize landing pages for promotions

Design & UX Optimization

• Customize Shopify themes and templates
• Optimize layouts using HTML/CSS/JS
• Install and test Shopify apps
• Improve site structure and UX

Order & Customer Management

• Process orders and track order statuses
• Manage returns
• Handle customer inquiries and reviews

Payments & Shipping

• Configure payment gateways
• Optimize shipping processes
• Configure tax settings

Marketing & Promotions

• Implement SEO optimizations
• Manage ad integrations and improve site speed
• Support email marketing automation
• Set up and monitor promotions
• Collect reviews and UGC

Technical Maintenance

• Monitor website performance and updates
• Maintain security and integrations
• Manage backups

Analytics & Reporting

• Track sales, conversions, and KPIs
• Analyze ad campaigns and promotions
• Prepare reports

Collaboration with Teams & Partners

• Work with marketing, logistics, and accounting teams
• Coordinate with agencies, freelancers, and suppliers

Documentation & SOPs

• Develop and maintain SOPs
• Audit and update legal documents when necessary

It’s a Plus If You Have
 

• Experience with Shopify Plus, Metafields, Metaobjects, or checkout customization
• Experience with subscription models and LTV analytics
• Experience integrating Shopify with marketplaces
• Knowledge of multi-language and multi-currency Shopify setups

What We Offer
 

• Competitive salary
• Fully remote work with a flexible schedule
• Opportunity to collaborate with a passionate and dynamic team
• Cross-functional experience across different projects
• Supportive, friendly team atmosphere

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

We are looking for a Senior Big Data Developer to join a project focused on building data-driven solutions and integrations using the Databricks platform.

You will work on backend logic, API integrations and application components within Databricks Apps, contributing to scalable and maintainable solutions that integrate with enterprise systems and procurement processes.

Responsibilities:

• Develop and maintain applications and data solutions using Databricks
• Build and configure Databricks Apps, Workflows, Delta Lake and Unity Catalog
• Develop backend logic using Python, including routing, validation and business logic
• Design and implement integrations with external systems through REST APIs
• Work with JSON, OAuth 2.0 and API-based content routing
• Develop application interfaces using Streamlit or React within Databricks Apps
• Implement and maintain data and API integration flows
• Write unit and integration tests to ensure solution quality and reliability
• Use Git and CI/CD practices for development and deployment
• Implement logging, monitoring and troubleshooting mechanisms
• Collaborate with other developers, architects and business stakeholders

• Contribute to technical decisions and continuous improvement of the solution

   

Requirements:

• Strong commercial experience as a Big Data / Data / Software Developer
• Hands-on experience with Databricks
• Practical knowledge of:
  • Databricks Apps
  • Databricks Workflows
  • Delta Lake
  • Unity Catalog
• Strong Python skills, particularly for backend development
• Experience with REST APIs, JSON and OAuth 2.0
• Understanding of API-based content routing
• Experience with Streamlit or React
• Good understanding of software engineering practices
• Experience with Git and CI/CD
• Experience writing unit and integration tests
• Experience with logging, monitoring and troubleshooting
• Ability to work independently and communicate effectively with technical and business stakeholders
• English at a level sufficient for working in an international environment
• Tax residence in Ukraine required

Nice to Have:

• Experience with E-Invoicing solutions
• Knowledge of SAP Ariba
• Experience integrating with ERP or procurement systems
• Knowledge of UBL / PEPPOL
• Experience working with enterprise integration platforms