Jobs at Djinni

We are looking for a Senior Security Specialist to lead and support cybersecurity and compliance initiatives across our cloud environments. This role will be responsible for managing security compliance processes, assessing regulatory and customer-specific requirements in new countries and markets, and ensuring the organization maintains strong security posture aligned with standards such as SOC 2, ISO 27001, and GDPR.

Innovecs is a global digital transformation tech company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine. Specializing in software solutions, the Innovecs team has experience in Supply Chain, Healthtech, Software & Hightech, and Gaming.
For the fifth year in a row, Innovecs is included in the Inc. 5000 and recognized in IAOP’s ranking of the best global outsourcing service providers. Innovecs is featured in the Global Top 100 Inspiring Workplaces Ranking and won gold at the Employer Brand Management Awards.

Our value to you: 

• Flexible hours and remote-first mode
• Competitive compensation
• Complete Hardware/Software setup – anything you need for work
• Open-door culture, transparent communication, and top management at a handshake distance
• Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave
• Access to our learning & development center: workshops, webinars, training platform, and edutainment events
• Virtual team buildings and social activities 
          

There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us!

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

Requirements:

• 5+ years of experience in information security, cybersecurity, security compliance, or governance/risk/compliance roles.
• Strong practical knowledge of cloud security principles in AWS, Azure, or GCP environments.
• Proven experience working with security compliance frameworks, especially SOC 2, ISO 27001, GDPR
• Hands-on experience with Vanta or a similar compliance automation / GRC platform.
• Experience assessing and implementing compliance requirements for clients in different countries or regulatory environments.
• Strong understanding of security controls, risk management, audit processes, evidence collection, policy and procedure development.
• Ability to interpret customer and regulatory requirements and translate them into practical security/compliance actions.
• Experience working cross-functionally with technical and non-technical stakeholders.
• Strong communication skills, including the ability to engage with clients, auditors, and internal teams.
• Analytical mindset with strong problem-solving and process design skills.
• Ability to work independently and take ownership of security/compliance initiatives.

Responsibilities:

• Own and improve the organization’s security and compliance processes across the Azure cloud environment.
• Manage and coordinate compliance activities related to SOC 2, ISO 27001, GDPR, and other relevant regulatory or customer-driven frameworks.
• Assess regulatory, privacy, and security requirements when engaging clients from new countries/regions, and translate those requirements into internal controls, policies, and implementation steps.
• Partner with Engineering, DevOps, IT, Legal, HR, and leadership teams to implement and maintain scalable compliance and security processes.
• Support client security reviews, due diligence requests, and security questionnaires with accurate documentation and evidence.

BigD is seeking a talented QC Manager (Quality Control Manager) to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.
 

Responsibilities:

• Onboarding and training of new Client Service team members
• Development of training programs for the Client Service department
• Participation in the development of metrics, KPI systems, and evaluation matrices tailored to communication channels/types (phone, chat, email, feedback forms)
• Evaluation and monthly monitoring of consultation quality and overall performance across all communication channels for all team members (in collaboration with Supervisors)
• Writing and implementing scripts for communication processes
• Collaboration with Client Service management (Supervisors, Head of Department)
  Preparation of reports, analytics, and performance indicators for the Client Service department
• Other tasks as needed
   

Candidate Profile:
Minimum 2 years of experience as a QC Manager or Supervisor in Support teams
Strong aptitude for training and mentoring newcomers
Open and empathetic personality, but with a strong internal core (able to resist manipulation or pressure from agents during evaluation processes)
Punctual, responsible, and detail-oriented, with the ability to work autonomously when given clear objectives
Strong analytical thinking
Ability to work with large volumes of information
Spanish language: Fluent/Native speaker preferred
English language: Upper-Intermediate to Advanced level (B2–C1) preferred
Preferred location: Chile or countries with similar time zones (e.g., Peru, Ecuador, Argentina) — the candidate must be available to conduct regular feedback sessions during those time zones
Willingness to occasionally provide feedback outside their own working hours (e.g., before 08:00 or after 18:00), due to night and late shifts
Experience in the iGaming industry is highly desirable and will be considered a strong advantage

Conditions:
 

Work schedule: preferably 4/2 rotational shifts (aligned with Support team schedule); however, a standard 5/2 schedule (Mon–Fri) is also possible — 8-hour workdays (e.g., 08:00–16:00, 09:00–17:00, or 10:00–18:00)
KPI bonuses
 

Working conditions:
• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

Job Description

5+ years as DevOps Engineer in Linux environment

5+ years of Python development

Deep knowledge of networking and security

Hands-on experience with Linux, Containers, Kubernetes and AWS

Strong skills in Shell scripting and CI/CD pipelines

Excellent problem-solving and communication skills

Lead activities using Agile/Scrum methodologies

Job Responsibilities

Maintain and improve CI/CD pipelines

Administer on-prem Linux (Debian-based) servers

Manage AWS infrastructure

Lead Kubernetes (K8s) operations

Build internal DevOps tools (Python, Shell)

Troubleshoot systems, monitor performance, and identify bottlenecks

Collaborate with Automation and R&D teams as support tier

Participate in the DevOps on-call routine

Mentor and promote DevOps best practices and team members

Department/Project Description

Our customer is a leading provider of innovative broadband solutions that deliver video, voice and data to communications providers around the world. GL team participates in development, QA and support of several generations of these solutions.

DevOps team:
• Develops and maintains a tool set and a framework for building customer product. These include a
variety of Linux systems, including Embedded Systems, Data Center Servers and Containerized
solutions. This framework builds Debian packages and Docker images, and assembes a deliverable
product.
• Maintains on-premise Debian servers, Cloud and VMs for running this framework. The build system
consists of an array of Python, Perl and Bash modules, and uses REST API servers and clients, and
some Jenkins automation.

We are looking for a passionate and detail-oriented QA Automation Engineer to join our team and help ensure the quality, reliability, and performance of a mobile-first product in the health & wellness domain. You will design, implement, and maintain automated tests, integrate testing into CI/CD pipelines, and work closely with developers, product managers, and data scientists to deliver a high-quality experience to our users.

Key Responsibilities

• Plan and execute manual and automated tests; analyze test results and report defects, issues, and bugs clearly and concisely.
• Validate data accuracy, ensuring inputs from the ring translate correctly to user-facing insights.
• Visualize data and metrics to communicate test coverage and quality status to stakeholders.
• Implement, maintain, and enhance test automation frameworks using Pytest and Appium.
• Integrate automated testing in CI/CD pipelines (e.g., GitHub Actions) to support continuous testing and fast feedback.
• Ensure regression suites are stable, reliable, and provide high-value coverage for core health features.

• Work closely with developers to debug issues and ensure timely resolutions.

   

Experience & Skills

• 3+ years of hands-on software testing experience.
• QA and Test Automation Experience: Proven track record of designing, building, and executing automated tests for mobile applications (iOS/Android).
• Domain Experience: Experience testing health, wellness, or medical-related software is a strong plus. Familiarity with testing algorithms or data-driven features.
• Automation Frameworks & Tools: Hands-on experience with Pytest and Appium.
• Programming/Scripting Skills: Python is required.
• CI/CD Expertise: Familiarity with CI/CD tools such as GitHub Actions, Jenkins, or GitLab CI, and best practices for continuous testing.
• Analytical and Troubleshooting Skills: Ability to identify root causes of complex issues quickly and drive solutions.
• Communication & Collaboration: Strong interpersonal skills with the ability to work cross-functionally with developers, product teams, and science teams to ensure quality and alignment.
• AI Tools: Experience with LLMs and AI-driven dev/test tools (e.g., GitHub Copilot, Claude Code, Cursor) is a plus.

We Offer:

• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

• Project Description:

  Our team is working for one of the world's largest providers of products and services for the ever-evolving needs of the energy industry. Oil and gas domain, well logging.

  
  We are working with Azure cloud, GIT, Kubernetes, using C#, C++ last standards (C++ 17, potentially 20). Using SCRUM framework.

   

• Responsibilities:

  • Review and analyze tasks in Product Backlog Items provided by Product owner
  • Participation in grooming sessions and proactive task requirements and acceptance criteria clarification
  • Work as part of a team using Azure environment
  • Work with the team on development and resolving issues
  • Implement software changes from Product Backlog Items and technical requirements
  • Work with the QA team to determine if the application fit Product Backlog Items and technical requirements
  • Identify and fix bugs, find solutions to the problems
  • Maintain code quality, organization, and automatization
  • Maintain the developed software efficiently through a solid knowledge of software lifecycle

   

• Mandatory Skills Description:

  • 4+years of experience and strong knowledge in C/C++
  • Some experience and .NET/C# knowledge
  • Environment and tools: Docker, GIT, CMake, WCF
  • SOA, Microservices, Solid principles, DDD
  • Experience with databases (SQL)
  • Problem-solving, proactive in task clarification, analytical thinking
  • SCRUM framework knowledge and understanding of SDLC
  • English level: Intermediate+
  • Ability to work effectively in a team and with international clients

We are looking for Business Analyst to develop and support Big Data solutions used across multiple business units. In this role, you will focus on structuring business needs, defining data logic and ensuring solutions are clearly specified for implementation. The position combines analytical work, data solution design and cross-team collaboration in a large-scale telecom environment.

Responsibilities
•    Collect, analyze and formalize business requirements from internal teams
•    Translate business needs into structured documentation, data logic and functional specifications
•    Design analytical solutions such as triggers, batch processes, dashboards and data funnels
•    Define data mappings, transformation rules and end-to-end processing flows
•    Build, aggregate and validate datasets from multiple internal and external sources
•    Support development teams by clarifying requirements, logic and acceptance criteria
•    Maintain structured product documentation, PRDs and user stories
•    Participate in solution discussions to ensure feasibility, clarity and consistency of implementation
•    Provide visibility on analysis progress and document agreed decisions and assumptions
•    Contribute to improving analysis practices, documentation quality and internal knowledge sharing

Requirements
•    2+ years of experience in Business Analysis, Data Analysis, Data Engineering or a similar role
•    Strong analytical thinking and ability to structure complex business requests
•    Proven experience writing clear functional and technical documentation
•    Solid SQL skills and experience working with large datasets and ETL processes
•    Experience working with Big Data platforms such as Apache Hadoop, Amazon Web Services, Microsoft Azure or similar environments
•    Familiarity with streaming or pipeline tools such as Apache Kafka is an advantage
•    Understanding of data structures, processing logic and system integration principles
•    Experience working with multiple teams in complex corporate environments
•    Telecom domain knowledge is a plus

We offer
•    Work on large-scale data solutions with real operational usage
•    Remote-friendly work format with flexible hours
•    Competitive salary and annual performance bonus
•    Paid vacation and sick leave
•    Medical and life insurance
•    Professional development and career growth opportunities
•    Supportive, expert-level team environment

Johnson Controls is an International Company is a global leader in high-quality electronic security systems. We operate in Ukraine through our subcontractor in Kyiv, developing top-tier security solutions.

We’re looking for an experienced Middle DevOps engineer to join our team. 

Requirements & Qualifications

Requirements: 

• Strong Linux skills (networking, virtualization, tuning, debugging). 
• Good knowledge of programming languages such as Python and Go, writing code and scripts. 
• Experience with AWS/GCP cloud services. 
• Experience with infrastructure automation/configuration management using tools such as Terraform, Ansible, Puppet or equivalent. 
• Experience using docker. 
• Proficiency in documenting processes and monitoring performance metrics. 
• Good knowledge of best practices related to data encryption and cybersecurity. 
• Critical thinker and problem-solving skills. 
• Proficient verbal and written English communication skills. 

Nice to have:

• Experience with one or more build and deployment tools such as Jenkins, GitLab CI/CD. 
• Experience DB administration skills (MariaDB, Postgres, Redis). 
• Experience with Message processing tools (RabbitMQ, Kafka). 
• Experience with monitoring tools (Prometheus, Grafana, Zabbix). 
• C++/Java programming languages basic knowledge. 
• Knowledge of orchestration technologies such as Kubernetes, docker-compose etc. 

Responsibilities: 

• Design, configure and maintain CI/CD workflows using Python/Groovy/Bash. 
• Develop applications services. 
• Create an environment for applications running in Linux OS (using systemd, docker). 
• Support and design development infrastructure (docker-based dev environment, Virtual machines). 
• Hardware server's configuration and maintenance. 

We Offer: 

• Remote work 

• 8-hour workday 

• 20 paid vacation days + 8 paid sick days

• Medical insurance 

• Professional and supportive environment Responsibilities: 

• Design and develop web applications with a scalable architecture 

• Ensure high-quality, responsive, and maintainable code 

• Work closely with the engineering team to launch new features 

• Maintain code integrity and organization 

ODMsoft is a cutting-edge technology company with headquarters in Houston, TX and offices in Cleveland OH, Ukraine, and the Philippines. Our company operates a number of large internal projects primarily centered on the U.S. real estate industry.

-

Position Overview:

For the most part, this role consists of communicating via email with professionals in various segments of the U.S. real estate industry, searching for new contacts online, and managing Zoho CRM.

• Remote job. You can work from home or any other place of your liking.
• Full-time position: 5 days per week, 8 consecutive hours per day (the work must be conducted during the US daytime hours).

-

Responsibilities:

• Finding contacts of professionals related to real estate and other adjacent industries and reaching out to them
• Managing our extensive contact database in Zoho CRM
• Creating, testing, running, and improving automated email campaigns in Zoho CRM
• Cooperating with our content creation, PR, and SEO teams
• Responding to incoming emails
• Creating business profiles for real estate professionals on our websites

-

Requirements for professional skills and experience:

• Experience working in Zoho or another CRM
• Excellent English writing, reading and comprehension skills
• Experience conducting professional business communication via email
• Experience with Search Engine Optimization (not required but a huge bonus)

Requirements for personal qualities:

• Ability to quickly learn about new subjects using information available online. We expect the new Outreach Coordinator to quickly learn about various types of real estate professionals: what services they provide and what their expertise is.
• Ability to properly organize and keep track of large amounts of data.
• Detail-oriented approach. For this position meticulousness and accuracy are crucial factors.
• Resourcefulness: being able to find solutions to non-standard problems.
• Responsible attitude to work.

-

Benefits:

• Good compensation
• Experience working at an American company, in the US market.
• Opportunity for career growth according to professional development.
• Flexible schedule.
• Opportunity to work from home.
• Respectable compensation according to performance.
• Paid vacation leave and holidays.

AI is reshaping finance. We're at the center of it. We build intelligent, explainable research tools that give financial institutions and investors an edge across global markets — powered by proprietary LLMs and cutting-edge NLP.

Role Overview

We are looking for a Senior Data Science / AI Engineer to design, build, and scale advanced AI systems, with a strong focus on LLM-powered applications. You will work on production-grade solutions, including high-load systems, retrieval-augmented generation pipelines, and cutting-edge NLP use cases.

Requirements

• 5+ years of commercial experience as a Data Science / AI Engineer
• Strong Python skills and solid software engineering fundamentals
• Proven experience building high-load, production-grade systems
• 2+ years of experience working with LLM and NLP-related tasks
• Hands-on experience with RAG pipelines and vector databases
• Strong understanding of modern deep learning architectures
• Experience with at least one deep learning framework (TensorFlow or PyTorch)
• Experience with SQL and NoSQL databases
• Good knowledge of Kubernetes
• Experience working with modern AI development tools (e.g., Claude Code, Cursor)
• Upper-Intermediate or higher level of English (spoken and written)
   

Nice to Have

• Familiarity with Model Context Protocol (MCP)
• Experience with production LLM frameworks (e.g., vLLM)
• Experience training or fine-tuning LLMs
• Experience with cloud platforms (AWS, Google Cloud, Azure)
• Participation in Kaggle or similar competitions
  
  If you're the kind of engineer who gets excited by hard problems, hates mediocre solutions, and wants their work to matter — this is your role. Let's talk.

About the role

We are looking for a full-stack developer to join a project — a modern platform for creators that combines content publishing, community building, and monetization in one ecosystem.
 

🔧 Tech stack

Backend:

• Node.js (Sails.js)
• REST API
• PostgreSQL

Frontend:

• Vue.js 2
• React.js (Draft.js)
• HTML + EJS (SSR)
• SCSS
   

🚀 Responsibilities

• Develop and maintain backend services and APIs
• Work with SSR (EJS templates)
• Build and improve frontend features (Vue.js / React)
• Integrate and optimize REST APIs
• Collaborate with product and design teams
   

✅ Requirements

• Strong experience with Node.js
• Experience with PostgreSQL
• Hands-on experience with Vue.js or React
• Understanding of SSR approaches
• Experience working with REST APIs
• Commercial fullstack development experience

➕ Nice to have

• Experience with Draft.js
• Experience with content or creator platforms
• Performance optimization experience
   

Interview Process:

1. Screening call (20-30 min)
2. Technical Interview (45-60 min)
3. Test task (small;)

4. Meeting the client

    

What we offer

• Competitive compensation depending on experience and skills
• A friendly team of like-minded people
• Opportunities for learning and development
• Compensation for sick leaves
• 21 working days paid vacation + all Poland national holidays
• Corporate events and activities
• Private medical care
• Office work or remote working (based on your location)

• Project Description:

  The developed product is a comprehensive software system in the Energy sector, encompassing all stages of Oil & Gas production—from geological exploration to operational optimization. Our technology empowers geologists and geophysicists to effectively analyze, visualize, and interpret extensive geological data.
  
  You will join a senior, supportive, and collaborative team dedicated to delivering high-quality industry solutions.
   

• Responsibilities:

  Provide domain and functional QA support for visualization-focused applications
  Ensure product quality through comprehensive validation of features, workflows, and user interactions
  Contribute as an active QA member within Agile teams to deliver high-quality product increments
  Develop detailed test cases based on requirements, user stories, and acceptance criteria
  Validate complex workflows involving data visualization, interaction, and rendering
  Verify integration between frontend visualization components and backend GIS services, including map/data services and server configurations
  Collaborate with developers, designers, and subject matter experts to define and validate key user workflows
  Participate in Sprint Planning to ensure testing scope and risks are well understood and accounted for
  Set up, manage, and maintain test environments, including datasets required for validation
  Verify that new development changes do not negatively impact existing functionality (regression testing)
  Identify, document, and track defects with clear reproducibility and impact analysis
  Ensure defects are resolved and validated according to defined quality standards
  Perform exploratory testing to uncover edge cases, especially related to performance, rendering accuracy, and user interactions
  Contribute to improving QA processes, test coverage, and automation practices
   

• Mandatory Skills Description:

  Bachelor's or Master's degree from a recognized university in Petroleum Engineering, Geophysics, Geology, Computer Science, or related fields
  Minimum 5 years of QA experience (experience with scientific, engineering, or visualization applications preferred)
  Strong understanding of data-driven applications, particularly those involving spatial, graphical, or engineering datasets
  Basic understanding of upstream oil & gas workflows (well planning, drilling, completions, or subsurface interpretation is a plus)
  Familiarity with visualization concepts such as 2D/3D rendering, coordinate systems, spatial data handling, and large dataset performance considerations
  Working knowledge of GIS backend systems and services, including experience in setting up, configuring, or validating GIS servers (e.g., ArcGIS Server), map services, and data pipelines
  Experience with engineering or scientific applications is an advantage
  Basic knowledge of test automation frameworks and scripting
  Experience with SDLC/STLC processes and strong understanding of testing types: Smoke, Functional, Integration, Regression, Performance, and User Acceptance Testing
  Hands-on experience with Test Case management and Defect tracking tools (e.g., Azure DevOps, JIRA)
  Comfortable working in Agile/Scrum environments
  Strong analytical, problem-solving, and communication skills

We are a fast-growing fintech company and an industry leader in innovative digital solutions for corporate clients. We are seeking a detail-oriented and proactive specialist to join our Finance team. This position is ideal for someone looking to grow in finance operations, work with real transactions, and gain practical experience in a fast-paced environment

Requirements:

• Basic knowledge of Excel with (formulas, tables, pivot tables etc);
• Minimum experience in finance is a must;
• Strong analytical thinking skills;
• Good command of English (written and spoken, at least B1 level);
• Ability to multitask effectively while maintaining a high level of attention to detail;
• Willingness to learn and grow professionally.

Responsibilities:

• Operate within the client service system to handle regular client requests, including top-ups, card management, and related tasks;
• Perform day to day reconciliations of company's transactions;
• Perform calculations in MS Excel;
• Maintain effective communication with the financial team and other departments.

We Offer:

🌍 Remote work from anywhere;

🌴 Unlimited vacation days;

🤒 10 sick leaves;

🗣 English classes;

🕒 This role includes evening shifts; This position includes weekend work (5 working days per week are provided);

📈 Salary review;

🎁 Presents from the company.

We are a fintech company with 8+ years of experience building financial infrastructure for media buyers and marketing agencies, helping them run campaigns and support their operations without interruptions.

We are looking for an active Business Development Manager at Sass to guide potential clients through our product, run demos, and convert conversations into long-term B2B partnerships.

Responsibilities:

• Conduct product demo calls, clearly demonstrate how our solution solves real business challenges
• Convert qualified leads into long-term clients
• Guide prospects through the sales process from qualification to closing the deal
• Understand client needs and suggest tailored solutions
• Maintain a pipeline and accurate CRM data
• Build long-term relationships with clients through clear and proactive communication

• Collaborate closely with the SDR and marketing team to improve leads quality

   

Requirements:

• 3+ years of experience in B2B sales or business development
• Experience in selling SaaS, fintech, or digital products
• Proven ability to conduct product demos and sales calls
• B2+ English level with confidence in professional communication
• Organized, proactive communication style with a strong ownership mindset
• Experience using CRM systems and managing sales pipelines
• Participation in conferences

Nice to have:

• Experience in affiliate marketing

What you will receive:

• Collaborate with companies from Tier-1 markets and international clients
• Focus on conversations with warm leads and closing deals rather than cold outreach
• Have a direct impact on company growth and see the results of your work
• Enjoy fully remote work from anywhere
• Full-time schedule: 11:00-20:00 or 10:00 - 19:00 (GMT+3)
• Unlimited paid vacation days plus 10 paid sick days
• English classes, professional trainings
• Participation in international conferences and industry events
• Company gifts

⚡️ We are a dynamic and growing affiliate marketing network that specializes in connecting advertisers with targeted audiences to generate high-quality leads.⚡️

We are looking for an experienced Billing and Payment Collection Manager to lead our billing operations and ensure accurate, timely payments from affiliates and advertisers.

Responsibilities:

• Lead and manage the billing and collection process, ensuring accurate billing calculations and on-time payments from affiliates and advertisers;
• Coordinate with advertiser managers and finance teams to capture all costs and revenues accurately;
• Develop and implement efficient billing procedures;
• Oversee the maintenance and updating of billing records in Google Sheets;
• Handle escalated billing inquiries from affiliates and advertisers;
• Prepare ad-hoc reports, financial analyses, and provide insights to senior management;
• Support other finance-related projects and contribute to overall departmental objectives.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience);
• Proven experience in a billing, finance, or accounting management role.
• Proficiency in Google Sheets;
• Excellent organizational skills;
• Strong attention to detail and problem-solving skills;
• B1 English level;
• A proactive approach to process improvement and team management.

Job Type & Location:

• This is a full-time position;
• Sunday-Thursday working schedule;
• The role offers the flexibility to work remotely.

Responsibilities: 

You are responsible for providing operational and administrative support to our OEM partners with regard to the processing of clinical cases. You handle the flow of incoming cases, and follow-up on the timing and on-time delivery of cases. 

• You independently manage daily external and internal requests, covering both technical and administrative aspects of clinical cases for a diverse portfolio of products and partners. 
• You handle the flow of incoming medical cases and start the operational processing of these. 
• You receive the incoming medical images for new cases, and get them ready for processing. You follow-up with the partners on rejected images. 
• You follow-up on the processing of cases assuring all cases are processed, produced and shipped to the customer within the agreed timelines. You reach out to the different stakeholders in case of delays or issues with the flow and intervene when timings are/need to be changed. 
• You provide information within an acceptable time frame for the business relations, to partners and customers with regard to the case management flow and process. 
• Detect and escalate recurring problems on the operational side 
• Participate in the integration of CuSe operations of new partners and/or products  

Requirements: 

• You have an experience working with external customers 
• You have a bachelor degree (Bio-science or Medical related education) 
• You have excellent communication and problem solving skills; 
• You have perfect communication skills (writing and speaking) in English; 
• You are willing to learn about software and technical terms 
• You are well organized, team oriented and stress resistant.