Jobs at Djinni

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are now looking for an IT Support Engineer to join our team and provide reliable technical support, ensuring stable access to corporate systems and smooth daily operations across the company.

Main responsibilities:

User Support (L1)

• Receive, analyze, and process requests through the service desk.
• Provide prompt assistance to employees regarding:
  - access to services (Google Workspace / Okta / Slack / GitHub, etc.);
  - corporate VPN operations (Pritunl);
  - corporate devices and workstations (Windows/Mac);
  - basic networking issues;
  - corporate security policies.
• Ensure SLA compliance for first response time and resolution time according to ticket priority.

Incidents and Requests

• Classification and escalation of complex requests to the L2 support team.
• Maintaining clear communication with users until task completion, including providing regular updates on long-running tickets and final confirmation of resolution.
• High-quality ticket documentation, including context, actions taken, and outcomes, in a format suitable for audits and knowledge base contribution.
• Participation in backlog reduction and continuous improvement of support processes.
• Tracking recurring requests and initiating updates to documentation or automation to reduce their frequency.

Administration and Routine Tasks

• Creation and deactivation of users in corporate systems.
• Provision of access according to roles and internal policies.
• Updating documentation and the knowledge base.
• Ensuring compliance with standard procedures (onboarding/offboarding).
   

About you:

• 1+ years of experience in technical support for 500+ users or equivalent hands-on experience administering corporate IT infrastructure.
• Hands-on experience administering Google Workspace (user creation/deactivation, groups, OUs, access management) and Okta or a similar SSO provider (SAML/OIDC, MFA, provisioning).
• Experience configuring corporate VPN clients (Pritunl or similar) on macOS and Windows, with the ability to troubleshoot common connectivity issues.
• Experience supporting Windows and macOS environments at an end-user level: software installation/updates, permission management, basic network troubleshooting, and MDM-related tasks.
• Understanding of core networking concepts such as DNS, DHCP, Wi-Fi/Ethernet, and proxies — enough to localize issues to a specific layer rather than guess.
• Strong problem-solving, communication, and service-oriented mindset.
• Ability to clearly document tickets, including issue context, tested hypotheses, actions taken, and resolution. Understanding that a ticket is not only a response to the user, but also an artifact for the team and the knowledge base.
   

Will be a plus:

• Experience working with service desk systems (Jira Service Management, Freshdesk, etc.), including workflow and SLA configuration.
• Understanding of ISO/IEC 27001 processes or participation in related projects.
• Experience interacting with a large number of users (500+).
• Basic scripting skills (Bash / PowerShell / Python) for automating routine tasks.
• Experience using AI tools (ChatGPT, Claude, GitHub Copilot, etc.) to speed up daily work: writing scripts, parsing logs, generating response templates, and analyzing errors. Understanding where AI is helpful and where it may be misleading.
• Experience or strong interest in infrastructure/DevOps practices, including GitHub Actions, containerization, and basic cloud services.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Find more about us on social media platforms: Instagram, LinkedIn.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 170 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Copywriting Lead Anna Korostashovets, we are looking for a Creative Copywriter who will strengthen the Nibble brand and build meaningful relationships with users through compelling communication.
 

What product will you be working on?

Nibble is an all-around knowledge app for adult learners. It offers short, interactive lessons on a variety of topics, from art to math. Nibble has been featured as App of the Day in over 50 countries, including the US, the UK, and Canada.
 

This role is your calling if you:

• Shape strategy, not just copy — your words influence product decisions and business outcomes
• Own the voice — build Nibble's brand communication from the ground up
• See the impact — watch your copy move metrics and connect with millions of learners
   

What you'll do:

• Craft social-first content: Write engaging posts for Instagram, TikTok, and Threads that stop the scroll and spark curiosity
• Build the voice: Own and evolve Nibble's Tone of Voice — create guidelines, run internal workshops, and make sure every word feels like Nibble
• Drive creative strategy: Develop ad copy, messaging frameworks, and campaign ideas that resonate and convert
• Shape the brand: Write taglines, campaign names, and key messaging that define how millions experience Nibble
• Collaborate across teams: Work closely with growth marketing, design, product, and other functions to align copy with strategy
• Test and iterate: Apply a data-driven mindset — form hypotheses, analyze performance, and refine based on what works
• Write across formats: From punchy headlines to long-form content, landing pages to paid ads — your versatility will shine
   

What you need to join us:

• 2+ years writing marketing copy in English with a portfolio that showcases range and creativity
• Content marketing or agency experience that taught you how to adapt, collaborate across teams, and deliver under deadlines
• Format versatility: Confident writing for social media, ads, landing pages, and adapting tone for different funnel stages
• Clarity is your superpower: You make complex ideas simple and engaging, backed by strong research and fact-checking skills
• Data-informed approach: You create with intuition but validate with metrics — test, analyze, iterate
• English proficiency: B2+/C1 level — you write like a native or close to it
• Alignment with our SELECT values
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
• Supporting initiatives that help Ukraine. 
   

Are you interested? Send your CV!

We are looking for a skilled Frontend Javascript Developer.

Our customer:
The company develops advanced embedded WebUIs for networked devices.

Technology stack: 

AngularJS, Node.js, and JSON-RPC.
The project is currently in the early stages of transitioning to a modern modular architecture using the Vue 3 Composition API with a Feature-Sliced ​​Design (FSD) approach.

Requirements:
- At least 3 years experience in strong JS development;
- AngularJS competence is a big advantage;
- Strong experience with Vue;
- Experience in HTTP/HTTPS communication, REST, WebSockets etc.;
- CSS knowledge is required, SASS framework an advantage;
- Excellent impersonal skills;
- Problem solving, analytical and numerical skills;
- English - Upper-Intermediate.

We offer:

- 5-day working week, 8-hour working day, flexible schedule;

- No time tracker;

- Competitive salary;

- Work-life balance;

- Remote work;

- Standard social guarantees: annual leave, sick days, state holidays;

- We understand the value of knowledge and training, so if you will find interesting and useful courses for yourself, we will pay for them;

- We value life and work time therefore all issues are resolved on the spot without unnecessary bureaucracy.

About Us

Unbreakable Network Media is a high-performance marketing agency specializing

in high-conversion affiliate marketing across 15+ European markets.

We're seeking a talented Landing Page & Creative Designer to build high-converting

landing pages and creative assets for two core verticals: gadget e-commerce

(Cash On Delivery) and gambling/casino marketing.

The Opportunity

You'll be responsible for end-to-end creation of landing pages, visual creative,

and sales video for gadget products and casino campaigns. You'll work on

materials that drive real conversions and direct ROI.

This is the perfect role if you love creating designs that sell and convert.

Your Core Responsibilities

🎨 Landing Page Design & Development

Create high-converting landing pages using WordPress, Elementor, Shopify

Design persuasive layouts optimized for mobile and desktop

Implement design systems and reusable components

Optimize for speed, SEO, and conversion rates

Collaborate with copywriters on messaging and CTAs

🖼️ Visual Creative Assets

Create images and designs for gadget products (using Canva, Adobe)

Produce creative for Facebook Ads, Google Ads, affiliate networks

Design banners, hero images, product showcases

Manage asset library and variations for A/B testing

Adapt designs for multiple languages and European markets

🎬 Video Editing & Short-Form Content

Edit short sales videos for gadget products (15-60 seconds)

Create engaging video hooks for casino/gambling campaigns

Edit videos with effects, transitions, motion graphics

Produce thumbnails for YouTube ads and video content

Optimize for TikTok, Instagram Reels, YouTube Shorts

🎰 Creative for Gambling/Casino

Design banners and visuals for casino campaigns

Create compelling visual copy and offers that attract players

Produce teaser creative for affiliate casino networks

Understand casino marketing psychology and player messaging

🤖 AI-Assisted Design & Copywriting

Use Canva, Claude, ChatGPT for accelerated ideation

Generate copy with AI and refine for conversion

Use Gemini and AI tools for research and inspiration

Use Cursor for template optimization and CSS

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Required Skills & Knowledge

Tech Stack (Mandatory):

✓ Canva - Advanced level (hero images, social graphics, ad creative)

✓ WordPress & Elementor - Intermediate minimum (page builder, customization)

✓ Shopify - Intermediate level (store setup, product pages)

✓ Claude, ChatGPT, Gemini - Daily use (ideation, copywriting assist)

✓ Cursor - Familiar (code editing, template optimization)

✓ Video editing software (CapCut, Premiere Pro, DaVinci Resolve, or similar)

Design & Creative:

✓ Copywriting basics - can write persuasive headlines, benefits, CTAs

✓ Graphic design - understands color psychology, visual hierarchy, consistency

✓ Landing page psychology - knows Neuro-marketing, AIDA model, scarcity tactics

✓ E-commerce conversion - understands what converts in online stores

✓ A/B testing mindset - iterates design based on performance data

Domain Knowledge (Critical):

✓ Gadget e-commerce - knows COD market, products, buyer personas

✓ Gambling/casino marketing - understands messaging, compliance, player psychology

✓ Affiliate marketing ecosystem - knows offers, networks, tracking

✓ Performance marketing mindset - everything is ROI-driven

Soft Skills:

✓ Fast execution - ships quickly, iterates rapidly

✓ Self-directed - knows what to do without hand-holding

✓ Problem solver - solves design challenges independently

✓ Quick learner - learns new tools/platforms easily

✓ Communication - explains creative decisions and receives feedback well

Nice to Have:

✓ Experience with no-code page builders (Unbounce, Leadpages)

✓ Basic SEO knowledge (page speed, mobile optimization)

✓ Background in affiliate marketing or performance marketing

✓ Portfolio with SaaS or e-commerce landing pages

✓ Italian or Spanish language skills

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What You'll Build

Gadget Vertical:

- Landing pages for products: air conditioners, chainsaws, grass trimmers, etc.

- Creative for Facebook Ads, Google Ads, affiliate networks

- 15-30 second sales videos that convert

- Email creative for follow-up campaigns

- A/B test variations to optimize ROAS

Gambling Vertical:

- Landing pages for casino affiliate offers

- Banner and visual creative for player acquisition

- Video teasers and offer promotions

- Compliance-friendly messaging (no false claims)

- Multi-language adaptation (DE, IT, ES, etc.)

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Compensation

Salary Structure:

• Gadget vertical: €500-€700/month (depends on experience/quality)

• Gambling vertical: €700-€1,000/month (higher for complexity)

• Both verticals: €1,200-€1,500+/month (performance-based)

• Performance bonuses: Based on conversion/ROAS of your designs

Timeline:

- Week 1-2: Trial period to evaluate fit and quality

- Week 3+: Compensation increases based on performance

- Ongoing: Bonus potential as you hit KPIs (ROAS, conversions)

Work Arrangement:

- 100% remote, flexible hours

- Project-based or monthly retainer (your choice)

- Work with team of 40+ professionals

- Access to affiliate networks and tracking ecosystem

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Why Join Us

✅ Design with REAL IMPACT - see conversions and ROI directly

✅ Work with high-margin verticals (gadget COD + gambling)

✅ Two diverse niches = continuous variety and challenges

✅ Team of 40+ professionals with 20+ active affiliates

✅ Modern tools (Canva, Elementor, Shopify, AI tools)

✅ Complete flexibility - work when you want

✅ Growth opportunity - salary increases and bonuses based on performance

✅ Builder culture - ship fast, iterate, improve

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How to Apply

Tell us about:

1. Your landing page and creative design experience. What tools do you use daily?

2. Your portfolio. Show us 2-3 landing pages or creative assets you've created.

What results did they achieve (conversions, CTR, ROAS)?

3. Your experience with gadget e-commerce OR casino/gambling marketing.

Tell us about a successful campaign.

4. Your tech stack. Which tools do you use? How do you incorporate AI

(Claude, ChatGPT, Gemini) in your workflow?

5. Your availability and timezone. When can you start?

6. Questions for us. What would you like to know about the role or products?

Contact: Christian Mancini

Our client is an International CPA network with an in-house media buying team. They work in highly competitive verticals — dating and gaming — on CPS, CPL and revshare models. Campaigns running in 100+ countries, all promo content and localization handled in-house. 10+ years on the market.
 

We're looking for a media buyer to join our dating vertical. Facebook, cloaking, PWAs — real budgets and a team that's already scaling.

What you'll do:

• Run Facebook traffic to PWAs and iOS webview apps
• Work with a large volume of ad accounts
• Build quality PWAs — from creatives to comments
• Set up tracking between PWAs and the tracker
• Run campaigns on a CPS model

What we're looking for:

• 1+ year of hands-on Facebook buying experience
• Confident in the ad cabinet — not "took a course and gave it a try"
• Experience with PWA builders (Spendy, Skakk, PWA group, Market, etc.)
• You know how to get aggressive creatives approved
• Verticals: Dating (casual/adult), adult games, comics, AI companion. Nutra or Search Arbitrage also works if you're up for switching into dating

If you haven't worked with PWAs and ran traffic straight to a tracking link — still write to us. What matters is that you know how to find quality traffic.

A plus: stats screenshots and examples of PWAs you've run. With those, we'll prioritize your application.

Conditions:

• Remote
• Fixed salary + percentage of profit (we'll discuss on the call, starting from your numbers)
• Full-time, clear KPIs, intense pace
• Distributed team, part of it in a different time zone — flexibility in communication matters

Apply — and attach your stats right away if you have them.

HOW YOU WILL MAKE AN IMPACT:

• Develop and execute the overall SEO strategy across multiple iGaming brands and international GEOs.
• Own all SEO functions, including Technical SEO, On-Page SEO, Off-Page SEO, International SEO, Brand Protection, and Organic Growth.
• Lead and scale satellite networks, including planning, launches, indexing, optimization, and performance monitoring.
• Own and continuously improve the Link Building strategy, including outreach, guest posting, crowd marketing, and authority growth initiatives.
• Manage Brand Protection activities, including DMCA processes and reputation protection initiatives.
• Collaborate closely with Product, Development, Content, CRM, and Marketing teams to integrate SEO requirements into products and business processes.
• Lead, mentor, and develop the SEO team through hiring, coaching, performance management, and career development.
• Own SEO budgets, resource planning, and vendor management.
• Analyze competitors, identify new growth opportunities, and implement innovative SEO strategies.
• Define, monitor, and optimize SEO KPIs focused on organic traffic, visibility, registrations, FTDs, and revenue growth.
• Build scalable SEO processes, reporting frameworks, and operational standards.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 3+ years of hands-on SEO experience, including at least 1 year in a leadership role.
• Proven experience in the iGaming industry.
• Strong expertise in Technical SEO, On-Page SEO, Off-Page SEO, and International SEO.
• Experience managing large SEO projects across multiple brands and international GEOs.
• Deep understanding of satellite SEO strategies and large-scale organic growth.
• Strong expertise in Link Building strategies, including outreach, guest posting, and crowd marketing.
• Experience with Brand Protection and DMCA processes.
• Experience leading, mentoring, and developing SEO teams.
• Strong analytical mindset with experience making data-driven decisions.
• Hands-on experience with SEO tools such as Ahrefs, Semrush, Screaming Frog, Google Search Console, Google Analytics, SE Ranking, or similar.
• Experience building SEO processes, KPI frameworks, and reporting systems.
• Strong stakeholder management and cross-functional collaboration skills.
• Upper-Intermediate (B2) English or higher.

WHAT WE OFFER:

• Flexible working hours and a remote-first setup, so you can plan work around your life — not your life around work.
• Unlimited vacation and paid sick leave, because taking time to rest shouldn't feel like a luxury.
• Competitive compensation that reflects your skills, experience, and impact.
• Flexible Benefits — a monthly budget you can spend on sports, healthcare, therapy, or language learning. Your benefits, your choice.
• 50% reimbursement for professional learning and development to help you keep growing.
• Employee referral bonuses and gifts to celebrate your special occasions.
• A supportive team culture built on trust, respect, and collaboration.
• Regular online and offline team events to connect beyond work.
• Co-working space reimbursement for teammates based in Ukraine, whenever you need a change of scenery.

Hi there!

Are you a tech enthusiast ready to take on a challenging role in a dynamic environment? We’re looking for a Support Engineer who is passionate about working with complex systems that make a real impact across the globe. If you have experience with Linux/UNIX, TCP/IP networking, MySQL, and hardware server components, you might be the perfect fit for our team!

Join us to work on world-class communication solutions, develop your skills, and build an exciting career.
Required skills:

— Intermediate English (B1)

— Familiarity with Linux/UNIX command-line tools/environment

— Intermediate knowledge of TCP/IP networking, network protocol and packet analysis

— Experience with MySQL or other SQL database

— Understanding of typical hardware server components

As a plus:

— Technical background and IT education

— Scripting skills (bash, perl or python)

— Linux server performance troubleshooting

— Experience with web server software (like apache, nginx)
— Knowledge in the field of voip, sip

Don’t know how to deal with an issue yet? Don’t worry, we’ve got good internal courses and documentation and a great team to help you climb up the learning curve!

We offer:

— Professional development

— Highly skilled colleagues who are ready to share knowledge

— Professional trainings

— Excellent career opportunities. Make yourself and become anyone you are willing to: Senior System Engineer, Senior System Administrator, Senior Software Developer, Senior QA Automation, Senior Project Manager, etc.

— Official competitive salary

— Performance review every six months

— Paid vacations, compensatory leaves and sick leave

— Work schedule up to you: standard “office” schedule (5 day 9 till 18.00 it is Kyiv time (UTC+2/+3 ) Or flexible schedule with 12-hour shifts every three days from 8 till 20.00 or from 20.00 till 8.00.

— English classes with the experienced teachers

Responsibilities:

— Assisting telecommunication providers with launching new projects, or reconfiguration of our solutions to fulfill their current business needs

— Troubleshooting technical issues by request from customer’s tech team

—Monitoring of customers’ hardware and software infrastructure and ensuring site reliability

— Performing software updates or/and migrations to the new hardware or in the cloud

— Constant self-development in technical skills to catch up with the latest trends in technology

— Communicating with customers in a professional manner through the ticketing system. Ensuring a timely resolution of all issues meeting or exceeding SLA’s or customer expectations

— Occasional business trips all over the world for employees who have deep system knowledge and desire to travel

— You will rapidly gain vast knowledge of:

a wide variety of software applications and other components (Docker, Cassandra, MySQL, Elastic) across companies in telecommunication industry

— Managing expectations of business customers and vise escalation to keep the situation under control

About company:

PortaOne is a software developer for communication service providers. We help telcos develop and provide new communication services (IPTV, MVNO/LTE core and another) in places where they didn’t exist before or were inaccessible due to cost. Our products are a unique combination of commercial software (high-quality support, detailed documentation, etc.) while completely open to customers (open-source code, specific tools to support client-created modifications). If using a metaphor, we provide reliable hi-tech vans for communications industries’ Wild West pioneers.

The company was founded in 2001 — and now our staff consists of nearly 250 people. We have 480+ clients (Vodafone, Ziggo, TRavelSIM) in more than 90 countries on all five continents. The demand for our products has been growing for over two decades, and the pandemic even boosted it. So if you look for a challenging job with a highly demanded product and a stable income, PortaOne is the right place!

More information about the company can be found on our website portaone.com.

Description

About Project:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Media & Entertainment Distribution department aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world. 

GL team will be concentrated on building AdTech platform for our customer.

About Company:

Leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. 

Requirements:

• Readiness to work till 12 AM Kyiv time, 11 PM Poland time
• 4+ years of developing and bolstering automated QA systems and associated test strategies;
• Experience working with business-critical customer-facing applications (user interfaces, APIs, and back-end services);
• Excellent communication skills with emphasis on writing detail-oriented documents and communications;
• Strong understanding of object-oriented programming concepts;
• Strong understanding of web UI and services automation testing;
• Strong experience with Python, BDD (behave);
• Knowledge in AWS, CI/CD;
• Experience with AQA reporting tools;
• Strong experience with web application testing tools (Selenium), API testing;
• Deal well with ambiguous/undefined problems. Ability to think abstractly. 
• A proactive approach to tasks.
   

Job responsibilities

• Responsible for designing and implementing build and test infrastructure, creating and enforcing. good engineering practices, and evaluating product quality for various external and/or internal products.
• Conduct research and create Proof of Concepts on new testing technologies/tools/concepts.
• Collecting TA metrics, statistics and reports.
• Design test strategies by analyzing and dissecting complex heavily integrated software systems.
• Develop and contribute to the automated testing efforts for the QA team.
• Design and build scalable, maintainable, and flexible automation test framework.
• Investigate the root cause of issues to assist with finding the most comprehensive and robust solutions.
• Collaborate closely with product, project, and development teams to identify and resolve technical, business, and process-related issues.

On behalf of our client, we are looking for a Senior Shopify Plus Developer.

About the Project

An international e-commerce team is expanding its technology offering beyond Magento and Drupal. The role involves working directly with English-speaking clients and internal project teams, helping existing e-commerce businesses migrate to Shopify and delivering new Shopify-based solutions in a white-label cooperation model.

Responsibilities:

-  Develop and customize Shopify and Shopify Plus stores

- Build custom Shopify themes and reusable storefront components

- Customize existing themes using Liquid, JavaScript, HTML, and CSS

- Integrate Shopify with third-party platforms, payment providers, ERP, CRM, and marketing systems

- Work with Shopify Admin API, Storefront API, GraphQL, and webhooks

- Support migrations from Magento and other e-commerce platforms to Shopify

- Analyze client requirements and propose technical solutions

- Participate in client calls, technical discussions, estimations, and demonstrations

- Troubleshoot performance, integration, and storefront issues

- Collaborate with project managers, designers, developers, and client stakeholders

Requirements:

- 4+ years of experience with Shopify / Shopify Plus

- 3+ years of experience with Liquid

- 2+ years of experience with JavaScript / TypeScript

- Experience with Shopify APIs, GraphQL, webhooks, and third-party integrations

- Experience building and customizing Shopify themes

- Understanding of e-commerce architecture, checkout flows, payments, catalog management, and order processing

- Experience communicating directly with international clients

- Upper-Intermediate or Advanced English

- Ability to work independently and take ownership of technical decisions

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

At Fozzy Group, we are building the next generation of AI-powered personalization products that help millions of customers discover relevant products, simplify shopping, and create a seamless omnichannel experience.
 

As a Senior Data Scientist, you will own the design and delivery of machine learning solutions that power personalized customer experiences across our digital platforms. You will architect, build, and optimize large-scale recommendation systems end to end — from research and prototyping to production and measurable business impact on customer engagement, conversion, basket growth, and retention.

You will drive a broad portfolio of personalization products, including Recommendations, Similar Products, Product Substitutions, Bundles, Cross-sell, Upsell, and Next Best Action, partnering closely with Product Managers and Software Engineering teams, and mentoring less experienced data scientists along the way.
 

Key Responsibilities

• Own the end-to-end design, development, and deployment of large-scale recommendation systems for personalized product discovery.
• Own execution of personalization strategy across multiple customer touchpoints, including Home Page, Product Detail Pages, Basket, Search, Checkout, CRM campaigns, and other digital experiences.
• Architect ranking models that optimize recommendations across multiple, often competing business objectives: relevance, conversion, diversity, novelty, customer satisfaction, and revenue.
• Design customer and product representations using embeddings, representation learning, and graph-based machine learning techniques.
• Lead the development of customer preference and Next Best Action models using behavioral, transactional, and contextual data.
• Define experimentation strategy: design, execute, and analyze A/B tests to rigorously evaluate the business impact of personalization initiatives, applying causal inference where appropriate.
• Drive continuous improvement of recommendation quality using collaborative filtering, content-based methods, hybrid recommenders, learning-to-rank, and deep learning approaches — choosing the right method for each problem.
• Set standards for scalable feature engineering pipelines and reusable ML components, and drive their adoption across the team.
• Establish best practices for deploying, monitoring, and maintaining ML models in production, ensuring reliability, scalability, and reproducibility.
• Partner with Product, Engineering, Commercial, and Analytics leadership to translate business challenges into a roadmap of scalable AI products.
• Mentor middle and junior data scientists through code and design reviews, technical guidance, and knowledge sharing.
   

Preferred Qualifications

• 5+ years of experience in Data Science / Machine Learning, including proven experience building production-grade Recommendation Systems at scale.
• Deep understanding of Learning-to-Rank algorithms, ranking optimization, and multi-objective optimization.
• Expert-level knowledge of Collaborative Filtering, Content-Based, and Hybrid Recommendation models, and when to apply each.
• Strong background in customer modeling, preference learning, and representation learning.
• Experience with Graph Machine Learning or Graph Neural Networks is a plus.
• Advanced hands-on experience with deep learning frameworks such as PyTorch or TensorFlow.
• Proven track record of building scalable ML pipelines and production MLOps workflows.
• Strong expertise in experimentation, A/B testing, and causal inference, including experiment design for complex product ecosystems.
• Excellent SQL and Python skills; experience with Spark or distributed data processing frameworks is a plus.
• Demonstrated ability to lead technical initiatives, influence cross-functional stakeholders, and mentor other data scientists.
   

What We Offer 

• Competitive salary.
• Professional & personal development opportunities.
• Being part of dynamic team of young & ambitious professionals.
• Corporate discounts for sport clubs and language courses.
• Medical insurance package.

Fozzy Group is one of the largest trade industrial groups in Ukraine and one of the leading Ukrainian retailers, with over 700 outlets all around the country. It is also engaged in e-commerce, food processing & production, agricultural business, parcel delivery, logistics, and banking.   
 

Job Description: 

Fozzy Group is building a next-generation Customer Value Management (CVM) Decision Support System that  lives inside our app's gamified experience layer. Instead of traditional CRM triggers alone, engagement and retention are driven through game mechanics – achievement chains, progress bars, and personalized quests – and we need someone who can turn those mechanics into measurable, data-driven strategy. The project focuses on two major streams: 

• Engagement Growth: Driving gamification adoption, modeling guest lifecycle, and applying proactive strategies to increase purchase frequency and deepen engagement. 

• Retention & Loyalty Management: Early churn detection, loyalty preservation, and predictive modeling of customer attrition to implement timely and personalized interventions that reduce churn risk. 

You'll work closely with product, game-mechanic designers, CVM, and the wider Data Science team, and your models will directly shape decisions about quest design, reward economics, and lifecycle communication. 

Job Responsibilities 

• Model customer lifecycle stages inside the gamified platform – from first touch through onboarding to habitual engagement – and identifying where drop-off happens

• Design and A/B test game mechanics meant to convert guests into active app users (first-order quests, achievement chains, milestone rewards) 

• Automate customer targeting and personalized offer selection across CVM campaigns 

• Build next-best-quest / next-best-action logic to personalize each customer's path through the game 

• Design predictive triggers for retention interventions and measure whether they're actually incremental or just rewarding people who'd have stayed anyway 

• Build and maintain SQL pipelines to aggregate, clean, and transform customer and transactional data from multiple sources 

• Extensively utilize SQL and dbt to design, develop, and optimize data models within our high-volume data platform, effectively managing and processing multi-billion-row datasets 

• Develop data preparation pipelines and contribute to deploying ML models for churn prediction, segmentation, and uplift modeling. 
 

Requirements 

• Bachelor’s Degree in Mathematics / Quantitative Economics / Econometrics / Statistics / Computer Sciences / Finance 

• At least 2 years of working experience on Data Analytics 

• Strong mathematical background in Linear algebra, Probability, Statistics & Optimization Techniques 

• Solid SQL and Python 

• Experience with BI tools (Power BI, Tableau, Looker) 

• Knowledge of statistical methods (Hypothesis testing, A/B tests, PCA) 

• Ability to work independently and structure complex problems into clear solutions. 
 

Preferred 

• Experience with Airflow, Docker, or Kubernetes for Data Orchestration 

• Spark/Trino and Lakehouse experience is a plus 

• Applied knowledge of Machine Learning (e.g., Decision Trees, Random Forest, and Boosting). 
 

What We Offer 

• Competitive salary; 

• Professional & personal development opportunities; 

• Being part of dynamic team of young & ambitious professionals; 

• Corporate discounts for sport clubs and language courses; 

• Medical insurance package.

 We are looking for a Senior Data Analyst to join our Identity team.

This is not a classic BI/dashboard role. You will work on large-scale identity resolution, AI scoring systems, data quality, and product decision-making.

We process 70+ TB of data and run 20M+ enrichment operations daily across multiple data sources.

You will work directly with Product and Engineering and own analytics for one of the core business domains.
 

🟢 What You’ll Do

• Build frameworks to measure data quality, match rates, AI scoring accuracy, ROI
• Analyze and improve LLM-based scoring systems together with engineers
• Compare external data providers and identify highest-value sources
• Investigate mismatched / conflicting data across systems
• Support internal teams with audience, campaign, and performance analysis
• Detect pipeline or provider quality issues early and drive fixes
• Turn ambiguous business questions into clear decisions
   

🟢 Requirements

• 5+ years as a Data Analyst, Analytics Engineer, or Data Scientist in a product team — not consultancy, not BI-only roles.
• Advanced SQL at TB scale — BigQuery, Snowflake, or equivalent warehouse. Can read and write complex queries on tens of terabytes without someone pre-modelling the data.
• Python for analysis at a working level — pandas, Jupyter, or equivalent. Can write a small script or helper when an existing tool doesn't cover the case.
• Built measurement or evaluation frameworks from scratch for systems with no baseline — candidate defined what to measure and how, not consumed someone else's KPI.
• Comfort with probabilistic systems — understands noise, ranking, scoring, and that 100% accuracy is not a goal.
• AI-native workflow — uses Claude Code, ChatGPT, Copilot, or similar AI tools daily in their process.
• English: B2+ (Upper-Intermediate) or higher.
   

🟢 Strong Plus

• LLM evaluation / prompt testing
• Identity graph / AdTech / MarTech experience
• Healthcare / pharma data experience
• A/B testing / experimentation
   

🟢 We Offer

• Fully remote
• Flexible hours (CET ±2 overlap)
• High ownership / direct impact
• AI-native environment
• Fast decisions, low bureaucracy

CapsLock is a global IT marketing company that pioneers unique, scalable customer acquisition solutions for B2C clients. We solve complex sales challenges across a wide range of industries, primarily for large North American partners. By integrating our expertise in Digital Marketing, IT, Design, AI-driven analytics, proprietary MarTech, and sales consulting we deliver powerful, data-informed customer acquisition solutions.

At CapsLock, people, technology, and forward-thinking innovation lie at the heart of everything we do. Our core values guide our approach to building and refining an internal product ecosystem that powers profitable acquisition models, flexible scaling, and optimized operations. Our diverse, global team, fluent in over 10 languages, thrives on open collaboration and the exchange of new ideas, pushing boundaries to ensure our clients’ success.

Role overview

Our Design department is scaling its AI visual production capabilities - and we're looking for an AI Creative Designer who will produce high-quality visual creatives with the primary goal of improving conversion rates. This role sits at the intersection of creative storytelling, generative AI, and performance marketing - creating visual assets that capture attention and convert cold traffic across Facebook, Instagram, YouTube, Google, and landing pages: from static ads to lifestyle imagery and photorealistic human characters.

You will work closely with marketers, copywriters, media production, and video editors to produce assets that are photorealistic, visually compelling, and true to client product specifications.

Responsibilities

AI Visual Production:

• Create high-quality AI-generated visuals for performance marketing campaigns across paid media channels and landing pages.
• Produce photorealistic human imagery, lifestyle scenes, and product-focused visuals.
• Work with source materials from photo shoots - enhance, retouch, and extend imagery using AI tools.
• Generate multiple creative variations to support testing and scaling across campaigns.
• Ensure consistency with brand guidelines and product requirements across all assets.

Creative Iteration & Testing:

• Iterate on visual concepts based on performance data and creative feedback.
• Explore different visual angles, hooks, and formats to improve conversion rates.
• Collaborate with copywriters and marketers to align visuals with messaging and funnel logic.
• Translate briefs into multiple creative directions, not just single outputs.

Quality & Realism:

• Ensure high visual quality and realism (lighting, composition, anatomy, textures).
• Identify and fix common AI issues (artifacts, distortions, inconsistencies).
• Maintain a strong visual standard across all generated content.

AI Tools & Workflow:

• Use modern AI tools and models to generate, refine, and enhance visual assets.
• Actively research, test, and integrate new AI tools to improve output quality.
• Work within structured production workflows with a focus on execution and creative output.

Performance & Optimization:

• Understand how visual content impacts campaign performance and audience engagement.
• Adjust creative output based on data and testing results.
• Support A/B testing by delivering multiple creative variants.

Collaboration:

• Work closely with marketers, copywriters, media production, and video editors to ensure creative alignment.
• Provide visual input during concept development and campaign planning.
• Ensure assets are structured and ready for use in video production and marketing funnels.
• Document all tasks clearly in ClickUp per team standards.

Requirements

Skills & Background:

• 3+ years of experience in design, visual content creation, or creative digital marketing (paid social, social media content, performance campaigns)
• 1+ year of active hands-on experience with AI image generation platforms (Figma Weave, Freepik, Higgsfield, Runway, Midjourney, or similar) - producing photorealistic human imagery, lifestyle scenes, and product-focused visuals.
• Cross-platform proficiency, experience in connecting AI outputs with traditional design pipelines (Figma, Adobe Creative Suite).
• Strong visual sense: composition, lighting, color, typography, realism, and human anatomy.
• Ability to conduct audience/target group research and reflect it properly in the visuals
• Understanding of performance marketing basics (CTR, hooks, conversion-focused creative).
• Ability to iterate quickly based on feedback and data.
• Strong attention to detail and visual quality.
• Proactive mindset - suggesting improvements, not just executing tasks.
• Clear communication and strong collaboration skills.
• Portfolio with AI-generated photorealistic visuals demonstrating quality and high-end visual sensibility.
• Upper-intermediate English (B2) or higher. 

Nice to Have:

• Basic understanding of how static visuals translate into video production pipelines.
• Experience producing creative assets for high-CPA verticals (home services, insurance, finance, or similar).
• Comfortable working in a fast-moving environment with evolving priorities.



What we offer

• Remote Work - we offer a truly and fully remote environment. You choose where you are the most productive and comfortable to have an impact.
• Paid vacations - generous paid vacation policy to ensure you have time to recharge
• Unlimited Sick Days - we understand that being only human means getting sick or feeling under the weather from time to time, so we guarantee you time off as long as you need to recover and get back on your feet.
• Ongoing Learning - people at CapsLock are deeply inquisitive and eager to learn new knowledge and skills, that's why we support and create learning opportunities like the Free Books program, workshops, conferences, and more.
• Home Office - we will cover the equipment and furniture expenses to make sure you have the best work-from-home experience.
• Physical Well–Being - We will cover costs of your medical insurance. Additionally we offer an allowance for a flexible fitness program.
• Fun Stuff - there is never a shortage of fun stuff

We are looking for a technically minded support and operations specialist to manage complex EMR workflows, assist customers through chat, and identify broken processes, system issues, and operational gaps.

This is not a software development role and not a standard customer service position.

The right person should be comfortable working across several systems, investigating why a case did not move forward correctly, and taking ownership until the issue is resolved.

Responsibilities

• Respond to customers through Chatway.
• Operate and manage workflows in the CARE EMR and our internal EMR.
• Review patient statuses, intake forms, lab results, physician approvals, prescriptions, shipments, renewals, and other treatment stages.
• Investigate cases where a patient is stuck or a process was not completed correctly.
• Determine whether an issue is caused by user error, missing information, incorrect configuration, an operational problem, or a system bug.
• Reproduce issues and document them clearly.
• Create and manage tasks in Monday.com.
• Escalate technical, medical, pharmacy, laboratory, and operational issues to the correct team.
• Follow open issues until they are fully resolved.
• Test fixes and workflow changes after implementation.
• Identify repeated problems and suggest process improvements.
• Coordinate between customer support, medical teams, operations, pharmacies, laboratories, and product teams.
• Maintain and update internal procedures and documentation.

Main Systems

• Monday.com
• Chatway
• CARE EMR
• Our internal EMR
• Pharmacy, laboratory, payment, and shipment tracking systems

Requirements

• Previous experience in technical support, SaaS operations, system operations, HealthTech, or another complex operational environment.
• Excellent written English.
• Strong analytical and troubleshooting skills.
• Ability to understand an entire workflow rather than only respond to individual messages.
• Ability to work across several systems at the same time.
• Strong attention to detail and follow-up.
• Ability to document:
  • What happened
  • What should have happened
  • How to reproduce the issue
  • Which users or workflows were affected
• Ability to work independently and take ownership of cases.
• Ability to distinguish between a technical issue, operational issue, medical issue, and user error.
• Comfortable learning new systems quickly.

Nice to Have

• Previous experience with EMR or EHR systems.
• Experience in telehealth, healthcare, or pharmacy operations.
• Experience with Monday.com.
• Manual QA or system testing experience.
• Basic familiarity with APIs, JSON, browser developer tools, or system logs.
• Experience supporting U.S. customers.

This Role Is Not Suitable For

• Someone looking only for a basic chat support position.
• Someone who relies only on templates without investigating the case.
• Someone who needs detailed instructions for every action.
• Someone who considers a case completed immediately after escalating it.
• Someone who does not enjoy investigating complex workflows.

The ideal candidate combines customer support skills with the mindset of a technical operations and QA specialist.

Launch Labs is an IT company focused on web and application development. We help clients turn product ideas into working solutions and support them throughout the development process. Our team has worked with well-known brands such as Nike and Rapid Replay(acquired by NBC).

We’re looking for a Mid/Sr. Product Designer for the leading player development product in baseball — trusted by athletes from high school through MLB, with a following of over one million and a decade of coaching expertise behind it. The mission is to give baseball players the information and resources to reach their athletic potential.

You’ll be working closely with engineers, designers, and stakeholders - so strong communication and ownership are key.

What you’ll do

• Own UI/UX across the product — from early concepts to polished, production-ready screens
• Leverage AI prototyping tools (Lovable, Figma Make, Claude, v0, and similar) to move fast and validate ideas early
• Contribute to product design that converts and communicates clearly
• Translate business goals and user needs into product experiences that feel intuitive and on-brand
• Build and maintain a strong design system that keeps the work organized, consistent, and scalable
• Collaborate closely with product managers, engineers, and stakeholders to align design vision with product goals
• Conduct design reviews during delivery and post-release to identify what’s working and what isn’t

Requirements

• Team player mindset - you’re someone others want to work with
• 2+ years of experience in a product-focused role
• English B2+ - you can present and explain your ideas to clients without PM's facilitation
• A natural ability to stay calm and structured in changing environments
• Ability to translate user needs into simple, intuitive interfaces
• Passion for delivering real value to users
   

Nice to Have (or Willing to Learn)

• Interest or experience in AI prototyping 
• Experience with design systems

Benefits:

• 4 weeks of paid vacation per year 
• Flexible working hours 
• Medical insurance for your peace of mind
• Professional development support - Launch Labs covers courses, training, and skill growth
• An exciting, collaborative, and innovative team environment
• Fully remote work, with freedom and flexibility