Jobs at Djinni

Cosmolot is a Ukrainian product IT company that creates and develops an online digital entertainment platform. We build technology-driven solutions with a strong focus on security, transparency, and user comfort.

As a Data Analyst, you will work with data to uncover trends, monitor key metrics, and provide insights that help teams make informed business decisions.

Requirements

• 3+ years of experience as a Data/Marketing Analyst or in a similar role
• Strong practical knowledge of SQL (CTEs, window functions) and Excel
• Practical experience with BI tools (Power BI or similar)
• Ability to work with large datasets and collect, organize, and analyze large volumes of data
• Strong analytical thinking and attention to detail
• Strong communication and collaboration skills, with the ability to clearly present insights to business stakeholders

Your Responsibilities

• Analyze cross-functional data (marketing performance, player activity and behavior, conversion funnels, and cohorts) to support business decision-making
• Collect and prepare data from multiple sources for analysis and reporting
• Build and maintain reports and dashboards 
• Perform ad-hoc and exploratory analysis based on business requests
• Identify trends, patterns, and key drivers behind changes in marketing metrics
• Present analytical insights and findings to stakeholders

Nice to Have

• Experience in gaming and traffic or other product verticals
• Experience with Google Analytics

What We Offer

• Work in a strong team of professionals and genuinely supportive people
• Opportunities for professional growth and development
• Flexible working hours
• Medical insurance
• Sports expense compensation
• Psychological support
• Free language classes (English, Spanish, and German)
• 18 working days of paid vacation, paid sick leave, and sick days
• Regular team buildings and corporate events
• All necessary equipment for comfortable work

Overview

We are looking for a Junior Account Manager to support a large-scale client outreach initiative. This role focuses on contacting existing clients, guiding them through a required merchant service PIN pad firmware upgrade, and assisting with onboarding to our internal B2B system. The position is straightforward, process-driven, and ideal for someone who is organized, communicative, and comfortable handling high-volume outreach.

Expected working hours will be: 5 PM - 2 AM Kyiv time/10 AM-5 PM EST.

Key Responsibilities

· Reach out to a high volume of existing clients (phone, email, or messaging) to coordinate firmware upgrades for merchant service PIN pads

· Clearly explain the upgrade process and its importance to clients

· Guide clients step-by-step through completing the firmware update

· Assist clients in setting up and connecting to the internal B2B system

· Track outreach progress and maintain accurate records of client status

· Follow up with clients who have not completed the upgrade

· Escalate technical issues or complex cases to the appropriate internal teams

Qualifications

· High school diploma or equivalent

· Strong communication skills (clear, friendly, and professional)

· Comfortable making a high volume of calls and sending emails daily

· Basic computer skills and ability to learn internal systems quickly

· Detail-oriented with good organizational habits

Key Skills

· Customer communication

· Persistence and follow-up

· Basic technical guidance (training will be provided)

· Time management

· Data tracking and accuracy

Про компанію B2BSoftAbout the company:
B2B Soft is a world leading SaaS solutions provider primarily focused on the Telecom and General Retail Industries. Our innovative product suite delivers Omni channel software and hardware solutions, which leverage Business Intelligence, Artificial Intelligence and Machine learning.
Widely recognized as an industry innovator, we service some of the leading worldwide carriers including Altice, AT&T, Boost, GCI, T-Mobile, Tracfone, Verizon & Xplornet
Founder led and operated for 20 years, B2B Soft is headquartered in New York City and currently employs over 150 associates worldwide. We’re seeking talented, creative individuals to join our fast paced, rapidly expanding and dynamic team. If you’re looking for a new challenge with tremendous opportunity for upward mobility at an industry leading tech company, you’ve found your perfect match!
 

About US

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 10 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America.

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it. Recent addition of the autonomous product suite well coincides with the post COVID-19 reality and enables telecom operators to conduct all aspects of their commerce via kiosks.

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of open and transparent culture, learn both IT and business and advance quickly.

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic team and become a trusted advisor to our clients, with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders. You will interact with US busines owners, learn about the telecom industry and embark on an IT career path within the organization.

Key Responsibilities:

• Help existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Help Customers with software and hardware configurations, billing, and merchant services related requests

• Provide clear and complete documentation and notes on all service inquiries

Our requirements:

• Fluent/advanced English (MUST!)

• Spanish is a huge +

• Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00)

• An experienced PC user (General Microsoft Windows knowledge)

• Existing technical background or a strong desire to explore the field of software and hardware products

• Training and time-management skills

• Communication and listening

• Understanding of conflict resolution

• Empathy, positive attitude and Self-Control

Optional:

• Previous experience in the Support field

• Technical background and IT education

• Experience in working with CRM and Jira;

Compensation/Benefits:

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.

About the Role

We are looking for an Upwork Sales / SDR to own client communication, qualification, deal shaping, and closing on Upwork.

This role works with warm inbound leads generated through Upwork profiles and bids.
You are responsible not only for responding to clients and closing deals, but also for actively managing and improving the performance of assigned Upwork profiles as a revenue asset.

This is not classic outbound sales and not a chat-only SDR role.
This is a full ownership role inside a marketplace environment.

👉 What You’ll Do

1. Upwork Client Communication & Sales

• Handle all incoming client responses on assigned Upwork profiles
• Maintain fast and consistent response times
• Qualify leads via chat and calls
• Conduct discovery calls with potential clients
• Shape scope, budget ranges, and next steps

• Close deals or move leads into structured follow-ups

   

Use GigRadar:

• Check the daily lead feed.
• Prioritize “hot” matches.
• Follow up on matched jobs immediately.

• Maintain a high response score to keep the GigRadar algorithm favorable.

   

2. Upwork Profile Ownership & Performance

• Own the performance of assigned Upwork profiles;
• Monitor profile metrics (views, invitations, response rate, lead quality);
• Continuously improve: profile positioning, service descriptions, portfolio, and case presentation;
• Initiate and collect client reviews;

• Treat the profile as a sales funnel, not a static page.

   

3. Deal Quality & Risk Control

• Avoid technical or delivery overpromising;
• Identify unrealistic scope, timelines, or budgets early;
• Protect the delivery team from poorly qualified deals;

• Ensure consistency between profile positioning, communication, and proposals.

   

4. CRM & Sales Discipline

• Maintain accurate deal stages in CRM (Pipedrive);
• Log key deal information and next steps;
• Keep the pipeline clean and up to date;

• Provide feedback on lead quality and profile performance.

   

5. Company Knowledge & Positioning

• Deep understanding of WeSoftYou:
• Portfolio and case studies (Living Security, ProUnitas, Miami Dolphins, F1, DocuSign-like platform, etc.).
• Key vertical expertise (EdTech, FinTech, AI, Web3, MVP).
• Differentiators and process: Discovery → D&D → Delivery → QA → Support.
• Pricing models: Fixed price, T&M, Outstaff, Packages.

• Ability to pitch WSY confidently in perfect English, both written and spoken.

   

6. Communication & Professionalism

• Keep a positive, proactive attitude with clients and internal teams.
• Manage time zones (US/EU) and ensure availability for calls as needed.

• Present clean, structured, grammar-perfect communication.

   

7. Process Adherence & Collaboration

• Follow internal sales frameworks and qualification logic;
• Work closely with Lead Generation and Marketing teams;
• Provide actionable feedback to improve Upwork positioning and lead quality;

• Contribute to continuous improvement of the Upwork sales channel.

   

Tools:

• Upwork
• GigRadar
• CRM (Pipedrive)
• Slack
• Google Meet / Zoom

• Company sales materials & portfolio library

   

👉 What We’re Looking For

• Proven experience in sales management, ideally within a software development company (B2B).
• Strong understanding of the full sales cycle, CRM, and lead qualification.
• Excellent leadership, communication, and negotiation skills.
• Results-oriented with a strategic mindset.
• Ability to coach and develop a sales team for high performance.

• English fluency (С1), both written and spoken.

   

👉 What we offer:

• 📈Professional Growth opportunities:
  — Ambitious goals and interesting projects;
  — Regular & transparent performance review and feedback process;
  — Possibility for both vertical or horizontal growth (in case you want to try a different path).
• 😌Comfortable Working conditions
  — Flexible working hours;
  — Provision of required equipment;
  — Remote working model.
• 🎁Benefits program
  — 18 working days of fully paid vacation;
  — Free tax reporting support by our Financial department;
  — Help with individual entrepreneurs’ questions and accounting support;
  — Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);

Looking for an exciting challenge in IT Recruitment? Join our passionate team as an IT Sourcer and be the bridge between remarkable professionals and their dream jobs.

You are a perfect match for our IT Recruitment Team, if you have:
 

• At least 6 months of experience in an IT industry
• At least Intermediate English (both written and spoken)
• Understanding of the IT industry
• General understanding of the Recruitment process
• Experience in Boolean and x-Ray search
• Knowledge of LinkedIn as a business tool
• Flexibility and multitasking
• High level of self-organization, responsibility, and involvement
• Negotiation skills and ability to work with objections
• Ability to learn and adapt quickly
• Energy, optimism, and “winner attitude”
• Strong belief in Ukraine’s victory
• Large stock of memes :)

Will be a plus:

• Completed IT Recruiting Courses

Responsibilities:

• Performing various sourcing techniques (Boolean search, X-Ray, etc.) and developing a recruitment network to identify qualified candidates 
• Connecting and interacting with potential candidates on various professional and social media networks 
• Drafting and sending recruitment emails 
• Contacting short-listed candidates and scheduling screening appointments 
• Conducting online pre-screens when required
• Keeping track of the progress of the recruitment pipeline 
• Being able to represent our company and negotiate the terms of cooperation
• Cooperate with Recruiters to understand talent needs and create an effective search strategy to recruit candidates
• Execute various market analysis reviews
• Maintenance of databases and related reports

What’s in it for you? 

• Work schedule: 8-hour working day
• Life-balance support
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity leave program
• English classes with qualified teachers: classes in groups, grammar lectures, and Speaking Clubs
• ZONE3000 discount programs: special discounts from our partners (nutrition, beauty centers, clothes, entertainment, art, etc.)
• Internal professional workshops
• Additional benefits after Ukraine’s victory

About the company and project:

ZONE3000 is an international IT company with over 2200 employees. We have partnered with two projects that deal with domain name registration, web hosting, and SSL certificates.

You will work in a thriving IT Recruitment team (almost 30 people), consisting of recruiters, researchers, and operations specialists. We work on diverse positions across various technical stacks, offering you the chance to enhance your versatility. While remote, we foster strong communication through daily meetings, knowledge-sharing events, and training. Experience continuous professional development in our dynamic environment.

Send your CV and let’s get started!

About Playson

Founded in 2012, Playson is a leading iGaming supplier recognized worldwide. We provide our partners with a high-end, microservice-based Platform-as-a-Service capable of processing billions of financial transactions daily. Our global infrastructure is designed for cross-regional performance, with a relentless focus on latency reduction and flawless player experience, regardless of bandwidth or connectivity.

We are now building a Platform & Cloud Security function and are looking for the first hire to launch and lead it. This is a rare opportunity to set the standards from scratch and shape how security is embedded into a modern, high-load, cloud-native environment.

Key Responsibilities

• Establish the DevSecOps function at Playson, defining best practices and security standards across the Platform Tribe.
• Integrate security into CI/CD pipelines (SAST, DAST, dependency scanning, container scanning).
• Harden infrastructure and runtime environments (Linux, Docker, Kubernetes/EKS, RBAC).
• Design and enforce cloud security controls in AWS (IAM least-privilege, GuardDuty, Security Hub, encryption at rest/in transit).
• Define and maintain IaC security policies (Terraform/Terragrunt, drift detection, policy-as-code).
• Implement and manage secrets management solutions (Vault, AWS Secrets Manager).
• Build centralized security monitoring & alerting (Datadog, ELK, CloudWatch, SIEM/SOAR).
• Lead vulnerability management and threat modeling practices.
• Automate workflows through scripting (Python, Bash).
• Partner with backend, infrastructure, and platform engineers to embed security in design & delivery.
• Contribute to compliance readiness (ISO 27001, GDPR, PCI-DSS).
• Act as a security subject-matter expert, mentoring engineers and raising awareness.
• Continuously evaluate and implement new security tools and approaches.

Requirements

• 5+ years in Security Engineering / DevSecOps roles, with proven success delivering secure infrastructure and applications.
• Strong skills in Python and Bash for building and automating security workflows.
• Cloud Security (AWS focus) - Deep knowledge of IAM least-privilege design, encryption at rest/in transit, GuardDuty, Security Hub, and best practices for securing multi-account environments.
• Implementation of security controls in pipelines (SAST, DAST, dependency scanning, container image scanning, policy-as-code).
• Hardening of Linux systems, Docker, Kubernetes/EKS; strong experience with RBAC, PodSecurity/OPA/Gatekeeper/Kyverno policies.
• Terraform/Terragrunt, including policy-as-code, drift detection, and compliance enforcement.
• Expertise with HashiCorp Vault, AWS Secrets Manager, or equivalent.
• Hands-on with centralized logging, SIEM/SOAR tools (Datadog Security, ELK, CloudWatch, etc.) and incident response workflows.
• In-depth understanding of secure network design, segmentation, and monitoring.
• Experience with tools enabling temporary, approval-based access (Teleport, AWS IAM Identity Center, Okta, etc.).
• Ability to design and enforce zero trust principles (continuous verification, microsegmentation, contextual access).
• Familiarity with SBOM generation (CycloneDX, Syft), artifact signing (Cosign, Sigstore), and applying SLSA/in-toto frameworks.
• Understanding of ISO 27001, GDPR, PCI-DSS (iGaming relevance), plus experience automating compliance checks with IaC and policy engines.

Nice to have:

• Exposure to Kafka or ClickHouse in security-sensitive environments.
• Familiarity with GitOps tooling (FluxCD/ArgoCD).
• Broader knowledge of SOC 2, HIPAA, or other regulatory frameworks.

What We Offer

• Compensation at top industry standards + quarterly bonuses based on transparent evaluation.
• Remote-first flexibility and adaptable working hours.
• Unlimited paid vacation & sick leave.
• Comprehensive medical insurance (for you and your partner).
• Financial support for major life events.
• Professional growth budget for courses, training, and certifications.

Recruitment Process

1. HR Interview – 45 min
2. Hiring Manager Interview – 60 min
3. Technical Interview – 90 min
4. Final Interview with Head of Platform & CTO – 60 min

Looking for a full-stack developer for a long-term project with an EdTech platform that has been operating for 15 years and has thousands of active users. 

The team is small: a tech lead, a frontend/payments developer, and a QA engineer. You will own tickets end to end - from reading to deploy - without hand-holding.

Stack: Ruby on Rails, Next.js, React, PostgreSQL, Nginx, Docker, Tailwind CSS, Render.

Requirements:

• 2-5 years of experience with Ruby on Rails and React/Next.js
• Experience deploying to managed PaaS platforms (Render, Vercel, Railway, or similar)
• AI-native workflow: you use Cursor, Claude, Copilot, or similar tools daily
• Strong async communication, clean PRs, questions before starting, not after shipping
• Russian or Ukrainian language for team communication

Conditions: remote, 30+ hrs/week, $25-40/hr, 6+ months with potential to go full-time.

Profisea is a boutique DevOps and Cloud company - AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Manager who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.

What you will do

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect

English - Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.

What we offer

Opportunity to be part of a growing company and to grow with us
Being at the forefront of the DevOps and Cloud services industry
Great compensation and commission
Professional working environment where you will be an essential member of our team

We are looking for a Senior Back-end (Node.js) Developer/Architect with strong experience in healthcare software development, backend architecture design, and cloud platforms. The role combines hands-on engineering with architectural decision-making and participation in discovery and presales activities.

Must have

• 6+ years of experience in backend or full-stack development
• Strong proficiency with Node.js and JavaScript / TypeScript
• Experience designing backend architectures and APIs
• Hands-on experience with AWS or other cloud platforms
• Experience developing Healthtech software
• Understanding of sensitive data handling practices (PII / PHI)
• Familiarity with FHIR or HL7 healthcare interoperability standards
• Experience integrating with EHR / EMR systems

• English proficiency — Upper-Intermediate or higher

   

Will be a plus

• Experience working with healthcare platforms such as Medplum
• Familiarity with HIPAA compliance
• Experience with Infrastructure as Code (AWS CDK, Terraform or similar)
• Experience integrating AI services or ML-based solutions
• Experience with serverless and event-driven architectures

• Previous team leadership or technical mentorship experience

   

Responsibilities

• Design application and cloud architectures, primarily for healthcare platforms
• Actively participate in development, especially during early project stages
• Participate in technical presales activities as a technical expert in the Healthtech domain
• Contribute to discovery phases, prepare technical solutions, and present them to clients or internal teams
• Support development teams with architectural guidance and technical expertise
• Perform on-demand researches and build prototypes

• Continuously expand expertise in modern technologies and architectural approaches

   

About Project

A center of excellence (COE) is a team of senior tech experts who conduct research on strategic tech trends, maintain top quality standards, foster professional development, and can provide you with expert consulting throughout the whole development process.

The CoE helps our clients to perform a Product Discovery Phase, build a prototype, and validate a product concept. The experts provide a client with a High-Level Architecture plan, the suggested technology stack, the design of the product, time and cost estimates, consulting, and a Work Breakdown Structure.

Furthermore, CoE provides tech assessment and consulting in case of a bottleneck or a non-trivial problem on existing projects.

Work Schedule

Full-time workweek (Monday to Friday), 40 hours.
Flexible working format: remote, hybrid, or office (Kyiv, Lviv).

Interview Stages

1. Call with Recruiter
2. Technical interview with Architect

We are building a real-time AI-powered desktop assistant that runs on-screen during sales calls — a live mission control layer that floats seamlessly above Zoom, Google Meet, and similar tools. The product already exists and is actively deployed in enterprise environments.

While our current shell utilizes Electron and React, this is not a standard frontend or web-wrapper role. We need a systems-level Windows Desktop Engineer who deeply understands the Windows OS, knows how to write low-level native modules, and can make software feel truly native, responsive, and invisible in terms of resource usage. Windows is our primary platform and the core focus of this role, with macOS experience considered a strong bonus.

You will own the native desktop layer end-to-end: system audio capture, Win32 windowing architecture, process management, native module development, enterprise deployment constraints, and OS-level integrations.

Key Responsibilities

• Own and evolve the native architecture of our desktop application, primarily focusing on Windows OS integrations.
• Build, maintain, and optimize native modules (using C++, C#, or Rust) that interface with our Electron shell via N-API, pushing beyond what the web layer can provide.
• Implement and stabilize real-time audio capture directly from the OS — handling system audio, microphone streams, and process detection for meeting tools (Zoom, Teams, Meet) using WASAPI/DirectSound.
• Design robust window management: always-on-top overlay behaviors, transparent windows, multi-display support, and smooth lifecycle management using Windows APIs.
• Solve complex enterprise deployment challenges: MSI/MSIX packaging, MDM compatibility, Active Directory/Group Policy constraints, certificate signing, and IT-managed device environments.
• Strictly manage and optimize CPU, RAM, and battery footprint so the app runs invisibly alongside resource-heavy video conferencing tools.
• Bonus: Contribute to and maintain the macOS equivalent of these systems (CoreAudio, Swift, Objective-C) if you have the relevant experience.

Requirements

• Extensive commercial experience building, optimizing, and shipping production-grade Windows desktop applications.
• Deep proficiency in at least one systems-level language used for Windows native development: C++, C#, or Rust.
• Strong understanding of Windows OS internals: Win32 APIs, process management, memory allocation, permissions, and accessibility APIs.
• Hands-on experience with Windows audio subsystems (WASAPI) and real-time media streaming.
• Proven experience deploying desktop software in strict enterprise environments (familiarity with code signing, IT policies, and MDM solutions).
• Experience bridging native code with Electron (main/renderer/preload architecture, IPC design, Node-API/N-API).
• High ownership, strong engineering judgment, and a track record of solving hard, low-level desktop engineering problems.

Nice to Have

• Strong macOS desktop development experience (CoreAudio, Swift, Apple code signing).
• Experience with Tauri or willingness to evaluate it for future architectural migrations.
• Knowledge of Zoom SDK, Microsoft Teams integrations, or similar meeting platform APIs.
• Background in audio signal processing or real-time audio streaming.
• Experience with security-conscious engineering: secure IPC, sandboxing, and memory safety.

Tech Stack Context

• Desktop: Windows Native Modules (C++/C#/Rust) + Electron + React.
• Backend (Separate Team): Python, FastAPI, Pinecone, GCP. The desktop app communicates with the backend in real-time via WebSockets/streaming. You will not be responsible for backend work.

We offer:

• A high-impact role with real ownership of a core product layer used daily by enterprise sales teams.
• Remote-first, async-friendly collaboration model.
• Competitive compensation, discussed individually based on experience.
• Stable long-term engagement with a clear product roadmap.
• Engineering-driven culture where quality, performance, and correctness come first.

Recruiting process:

• CV review by the CEO
• HR / Introductory call
• Technical interview with the engineering team
• Final interview with the Hiring Manager
• Job Offer

TechMagic is looking for a seasoned Senior Business Analyst to join our team. This role is focused on a large-scale enterprise project within the Hospitality domain. You will play a key role in bridging the gap between business needs and technical solutions, working closely with enterprise-level stakeholders to ensure the delivery of complex digital products for the global travel industry.
 

About the Project:

This is an enterprise-level project in the Hospitality sector, involving high-traffic web solutions and complex integrations. You will work in a dynamic environment, handling requirements for both large-scale initiatives and multiple concurrent small-scale projects to ensure a seamless digital experience for users worldwide.
 

Requirements:

• 4+ years of experience in Business Analysis roles within the IT industry.
• Methodology: Solid understanding of SDLC and Agile (Scrum, Kanban) methodologies.
• Communication: Proven experience in direct communication with international clients and managing their expectations.
• Documentation: Expert at writing clear and concise User Stories and Use Cases.
• Visualizing: Experience in preparing mockups and wireframes to illustrate requirements.
• Tools: High proficiency in Jira and Confluence for requirement management.
• Technical Background: Experience working with integrations and documenting requirements for APIs.
• Data Skills: Basic knowledge of SQL queries.
• Soft Skills: Solid self-organization, analytical thinking, and attention to detail.
• English: Upper-Intermediate or Advanced proficiency.
   

Key Responsibilities:

• Elicitation & Analysis: Lead the requirement elicitation process and perform deep-dive analysis of business needs.
• Decomposition: Break down complex business requirements into manageable technical tasks and functional specifications.
• Documentation Management: Create and maintain high-quality project documentation throughout the project lifecycle.
• Ongoing Clarification: Act as the primary point of contact for requirement clarification between the client and the development team.
• UAT Support: Provide essential support during the User Acceptance Testing (UAT) process to ensure the solution meets business goals.
• Knowledge Base: Take ownership of the project knowledge base, ensuring it is well-documented and kept up to date.
   

Interview Stages:

1. Call with Recruiter
2. Interview with Senior BA / PM
3. Client Interview

Are you passionate and curious about server architecture?

Bizzabo is looking for a Senior Backend Engineer in Ukraine to join our fantastic engineering team.

Our server architecture is based on Java 8 and Python microservices. We are using the Spring Boot framework for our Java services with ElasticSearch, Redis, Temporal, and many other buzzwords as part of our ecosystem :) 

We are advocates for cutting-edge technology. We are looking for someone to join our team that is in charge of a product that connects Software and Hardware and real-time communication with an extremely interesting and lucrative product offering. 

WHAT YOU’LL BE DOING

• Be dedicated to product quality and have excellent analytical and problem-solving skills
• Continuously design, develop, and deploy backend services
• Focus on high availability, low latency, and scalability
• Contribute your analytical abilities
• Enthusiastically research new methods for doing things
• Provide solutions to challenging problems

WHAT YOU HAVE

• 5+ years of development experience using Python
• Working with databases 
• Built a microservices architecture for large-scale applications
• Have a deep understanding of security risks
• Working with AWS infrastructure: EC2, S3, RDS, SQS, etc.
• Computer science degree from a leading institute

 WHAT WOULD BE A BONUS

• Familiarity with Kotlin
• Experience with Kubernetes
• Experience with TDD or a testing culture

YOUR JOURNEY

✅ Prescreen with recruiter → ✅ Complete assignment → ✅ Technical interview → ✅ Interview with manager → ✅ Reference check → ✅ Job offer

Our Mission and Vision 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role 

We’re building the smartest, fastest and most resilient payments infra in fintech — and risk is a core part of how we win. As a Risk Operations Analyst at Solidgate, you’ll be the one keeping our engine clean, sharp and one step ahead. You’ll monitor how merchants behave, how money moves, and how risk evolves in real time — making sure we scale safely without slowing down growth.This role is hands-on and impact heavy. You’ll use data, logic and frameworks to keep portfolio exposure healthy, protect revenue, and help us make better, smarter risk decisions every day. It’s fast. It’s complex. And if you love owning the signal inside the noise — you’ll thrive here.

What you’ll do

— Analyse risk signals, detect anomalies, and trigger the right actions or escalations
— Monitor compliance with international payment scheme requirements
— Control merchant reserves to prevent negative balances and minimise financial exposure
— Manage merchant cap limits in line with the portfolio’s risk appetite
— Execute and continuously improve daily operational tasks within approved risk processes
 

You’re a great fit if you have 

— Bright mind with a background in econometrics, finance, management, international relations, mathematics, or computer science— or still studying in one of these fields.
— A strong work ethic, great communication skills, and the ability to learn quickly — you get things done and pick up new skills on the go.
— A strong sense of responsibility and attention to detail — precision matters in risk.
— English B2+ — confident communication across teams and partners.

Nice to have 
— Self-starter — you can own your projects and take full responsibility for your area.
— SQL & Tableau — extra points if you know your way around data.

Why Solidgate? 

Fintech innovation at scale. We’re not just a PSP — we’re building a full-cycle European acquiring bank with direct access to schemes, regulators, and infrastructure.
Real impact. Your work shapes how we detect, assess, and mitigate risks across thousands of live transactions every day.
Autonomy & growth. You’ll own your area end to end, drive key components, and grow into a lead role — building your own team along the way.
Tech that empowers. Redshift, Tableau, and our in-house Python-based monitoring and anti-fraud systems — built for performance and scale.
Collaborative environment. A smart, curious team tackling complex fintech challenges together — from risk modeling to real-time decision systems.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills.
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Analyzing sales results (Cross-sell/Up-sell), building metrics and reports, and providing recommendations to optimize team processes.
• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
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You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

About Us
Yespo is an omnichannel Customer Data Platform for mid-size and enterprise businesses in retail, e-commerce, and SaaS. We help companies communicate with their customers across all channels — increasing sales and building long-term loyalty. We’re actively growing in European and US markets and looking for ambitious, proactive specialists to grow with us.

Role Focus
This is not a classic account management role. You’ll be responsible for the critical first phase of a client’s journey — from signed contract to successful, fully operational integration. Your goal is to make onboarding fast, smooth, and immediately impactful for the client’s business metrics.

Key Responsibilities:

• Own the full onboarding process: from kickoff call to live integration.
• Conduct discovery sessions to understand each client’s business goals and map them to Yespo capabilities.
• Create and maintain detailed integration roadmaps; coordinate timelines with clients and internal integration teams.
• Proactively identify blockers and resolve them before they slow the client down.
• Conduct product demos and training sessions tailored to the client’s use case.
• Monitor client performance metrics throughout the integration phase; identify risks early and take action to eliminate them and ensure a stable, smooth launch.
• Serve as the bridge between the client, the integration team, and other internal departments.
• Collect and structure client feedback; pass actionable insights to Product and Tech.

Skills & Experience:

• 2+ years in customer success, project management, or marketing — ideally in a B2B SaaS or product company.
• Strong communication skills, both written and verbal — you can explain complex things simply.
• Analytical mindset: able to decompose problems, find root causes, and build a plan.
• Comfortable owning a process end-to-end with minimal oversight.
• English — Upper-Intermediate or higher: you’ll be working with international clients and English-language projects on a regular basis.
• Hands-on experience with e-commerce, CRM, or marketing automation concepts.

Would Be a Plus:

• Familiarity with e-commerce platforms and their integrations: WooCommerce, Shopify, OpenCart, Horoshop, etc.
• Understanding of omnichannel marketing: email, SMS, push, in-app.
• Experience working with Notion, Elastic, or Looker Studio.

We Offer:

• Flexible 8-hour work schedule, Mon-Fri.
• Remote-first position with an option to work from our office in the center of Dnipro (with guaranteed electricity and uninterrupted internet).
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs.

• An awesome team of professional and fun individuals.

   

If you’re looking for a dynamic and ambitious product company driven by constant innovation and exciting projects (eSputnik, Reteno, Yespo) — join our team!