Jobs at Djinni

DELIFOOD is a technology company developing digital services and tools for the food delivery and restaurant industry.

We’re looking for an experienced Product Manager / Product Owner with a strong understanding of the food tech and restaurant industry, who will work closely with business stakeholders and the development team to transform business needs into clear, practical product solutions.

Responsibilities

• Work closely with business stakeholders to understand business needs, problems, goals, and priorities;
• Analyze business requests and translate them into product solutions and initiatives;
• Define solution concepts, scope, MVP, and priorities;
• Create and manage Epics, Features, and User Stories;
• Own and prioritize the product backlog;
• Define and refine functional requirements, user flows, and business logic at the required level of detail;
• Collaborate with the development team throughout solution design and implementation;
• Make product decisions and manage scope changes during development;

• Drive initiatives from business need to production release.

   

Requirements

• 5+ years of experience as a Product Manager, Product Owner, or in a similar product role;
• Strong practical experience in food tech, food delivery, restaurant technology or restaurant operations;
• Good understanding of key restaurant and food delivery processes: order lifecycle, menu management, pricing, promotions, payments, delivery, and restaurant operations;
• Experience working directly with business stakeholders and development teams;
• Ability to identify the actual business problem behind stakeholder requests and translate it into a practical product solution;
• Experience defining scope, MVP, and priorities;
• Experience managing product backlogs and working with Epics, Features, and User Stories;
• Experience collecting and refining functional requirements;
• Good understanding of REST / GraphQL APIs and system integrations;
• Understanding of web and mobile product development;
• Experience working in Agile / Scrum environments;
• English — Advanced technical, Upper Intermediate daily.

Nice to have

• Experience with POS, KDS, restaurant management systems, delivery platforms, or aggregators;
• Experience working with WordPress / WooCommerce-based products;
• Understanding of marketplace and e-commerce business models;
• Experience working with product metrics, analytics, and KPIs;
• Experience with products involving multiple external and internal integrations;

• Experience in Project Management or Delivery Management.

   

We Offer

• Fully remote work with a flexible schedule;
• Stable compensation in USD;
• Minimal bureaucracy and direct communication with decision-makers;
• Real influence on product and business decisions;
• Opportunity to work on scalable, real-world products in food tech.

Responsibilities

• Market data: ingest vendor feeds, normalize instruments and symbology, and fan out to web and mobile clients over WebSockets (subscription management, snapshot + delta, conflation and throttling, slow-consumer handling, reconnect and resync); enforce entitlements (real-time vs. delayed, professional vs. non-professional).
• Order management: build the integration layer on top of the clearing firm's REST and FIX APIs — order gateway (validation, pre-trade checks, idempotent submission), order state driven by provider events, positions, realized and unrealized P&L, reconciliation against snapshots and the ledger.
• Reliable ingestion of provider webhooks and event streams: signature verification, deduplication, out-of-order handling, gap detection, replay.
• Authentication and session management, account lifecycle, entitlements, and billing hooks.
• Identify gaps in vendor APIs and propose solutions (build, work around, or escalate to the vendor). Design for graceful degradation when upstream feeds are unavailable.

Requirements

• 5+ years of backend development with a focus on distributed, event-driven systems; 3+ in Node.js / TypeScript, including the runtime under load (event loop, stream backpressure, memory/GC, scaling stateful connections).
• Has built and operated a high fan-out real-time system serving many concurrent clients and can describe it in numbers (connections, messages per second, p99 latency).
• Practical understanding of message ordering, duplicate delivery, idempotency, retries, backpressure, replay, and failure recovery.
• Experience running production systems that handle financial transactions; experience with monitoring, structured logging, tracing, and incident investigation.
• Experience with AWS (containers, IAM, managed messaging/streaming) and Redis; infrastructure-as-code.
• Strong automated-testing practices (unit, integration, end-to-end).
• Occasional traveling to the USA might be needed. 

Nice to have

• Brokerage, clearing, custody, or market-data provider integrations; knowledge of equity and options order lifecycles (submission, partial fills, cancel/replace, rejection).
• FIX, financial instrument symbology, exchange connectivity.
• PostgreSQL, Redis, and a time-series or analytical store.
• Systems handling monetary values, audit trails, reconciliation, regulatory requirements.
• Futures, crypto, or prediction-market platforms.

Responsibilities

• Build and maintain the trading application in React Native / Expo with TypeScript: onboarding and identity verification, funding, watchlists, quotes and charts, order entry, positions and P&L, options chains.
• Consume streaming market data over WebSockets: subscription management, reconnect and resynchronization, smooth rendering under high-frequency updates.
• Implement authentication (MFA, biometric unlock), secure token storage, deep linking, push notifications, and third-party SDK integrations (bank linking, identity verification).
• Work with the product designer and backend engineers on feature design and delivery.
• Own builds, store submissions, over-the-air updates, and App Store / Google Play releases; monitor crashes and performance in production.

Requirements

• 5+ years of mobile development; 3+ years with React Native, including at least one consumer app shipped to both stores.
• Strong TypeScript and modern React; experience with Expo tooling (routing, builds, config plugins).
• Experience building real-time, high-frequency mobile interfaces; practical understanding of React Native performance (rendering, JS/UI threads, memory, list virtualization).
• Experience implementing OAuth/MFA/biometrics and integrating native SDKs.
• Solid automated-testing and production-monitoring practices.
• Comfortable making product decisions in a small team without detailed specifications.
• Occasional traveling to the USA might be needed

Nice to have

• Trading or brokerage applications, order books, financial order types.
• Charting libraries, animation/gesture and rendering libraries, E2E mobile test frameworks.
• Native iOS or Android experience (Swift or Kotlin).

We are looking for a Principal Backend & Data Architect to own the architecture of a complex data-intensive product from the ground up.

This is a hands-on technical leadership role for someone who has designed production-grade platforms where data modelling, versioning, traceability, permissions and long-term architectural decisions are critical.

What you will own

• Core backend and data architecture
• Domain and data modelling
• Versioned and temporal data structures
• Data provenance, lineage and historical recomputation
• Multi-tenant architecture and data isolation
• Permission models including RBAC / ABAC
• Auditability and traceability
• Computation and semantic layers
• Technical standards and architecture documentation
• Technical leadership and review of backend implementation

What we are looking for

• 8+ years of backend/software engineering experience
• Proven experience architecting complex, data-heavy production systems
• Excellent system design and data modelling skills
• Strong PostgreSQL / SQL expertise
• Experience with distributed systems, queues, background processing and APIs
• Experience with temporal, versioned or event-driven architectures
• Strong understanding of multi-tenancy, authorization and data security
• Ability to make architecture decisions and remain hands-on during implementation
• Experience leading senior engineers technically

Strong advantage

Experience with regulated or sensitive data, healthcare, fintech, insurance, IoT, analytics or decision-support platforms.

This is not a pure management or solution-architecture role. We are looking for someone who can design the foundation, challenge assumptions and stay close to implementation.

Hi there! Do you want to make a significant contribution to the world of the gaming industry? We are looking for a dedicated Head of VIP to join our VIP team.
 
🧲 About the role
 
M5Team is a company of professionals that provides its clients with the highest level of customer service and the best sales solutions.
Our website is https://m5team.net/ .
 
Our values
 

• Lead from Within: We grow through trust, support, and knowledge sharing. We invest in our people to shape future leaders from the inside.
• Growth Mindset: A drive to act, experiment, and learn from mistakes. We value initiative and fast decision-making over rigid processes.
• Product Ownership: Personal accountability for user impact. Every role shapes the final product, so we treat our work as our own.

As we continue to grow, we're looking for a Head of VIP who can take full ownership of our VIP segment, build effective player management processes, and drive both player loyalty and business results.
In this role, you'll lead the VIP team, develop personalized player experiences and bonus programs, analyze player behavior, and identify opportunities to increase engagement, retention, and profitability across the high-value player segment.
We're looking for someone with strong iGaming VIP expertise, a deep understanding of player behavior, and a hands-on leadership approach who can turn player insights into effective strategies and measurable business results.

What we're looking for:
 

• 2+ years of experience as a Head of VIP or in a similar leadership role within iGaming, Forex, or Crypto
• Proven experience working with VIP players in gambling, preferably across Tier 1 markets
• Strong understanding of player motivation and behavior, with the ability to turn insights into actionable strategies
• Strong analytical skills and experience working with player data to identify trends and growth opportunities
• Ability to build strong relationships with VIP players and effectively communicate the value of the brand
• Experience creating personalized offers and tailored experiences for high-value players
• Experience developing and managing bonus programs aligned with business goals
• Experience establishing QA standards and monitoring the quality of VIP team processes
• Strong leadership skills with experience managing, developing, and motivating a team
• English — B2+ level

Will be a plus:
 

• Experience working with Livechat and Helpdesk
• Understanding of loyalty programs and retention strategies
• Experience with CRM systems and tools for managing and segmenting the customer base

What you'll do:
 

• VIP Strategy & Operations: Develop and implement effective VIP player management processes to ensure a high-quality and efficient player experience
• Business Performance: Own financial targets for the VIP segment, balancing player value, profitability, and long-term growth
• Team Leadership: Lead, mentor, and develop the VIP team, setting clear objectives and KPIs aligned with business goals
• VIP Programs: Develop and execute personalized bonus and engagement programs for VIP players
• Player Insights: Analyze player behavior and trends to identify opportunities for personalized engagement, retention, and improved service
• Quality Management: Ensure high standards of service and consistency across VIP team processes

🧲 What we offer:
 

• Flexible work format. Office in Kyiv or remote — your choice.
• Flexible working hours.
• Learning and development. We cover 50% of individual courses, training, and language programs, and 100% of team courses.
• Legal support. Free consultations with our lawyers + 50% discount on legal services.
• Health insurance.
• Regular salary reviews.
• Team building and events in Ukraine and abroad.

Last but not least, we value ownership over bureaucracy. We believe in clear communication, fast decision-making, and a culture where people can make an impact, develop their teams, and grow together with the company.

Are you ready to take ownership of the VIP segment and turn player relationships into measurable business results? Show us your CV and let's make it a match! 🐾

Over the past 3 years, recruitment at EverHelp has grown from one person to a team of 9 specialists. As our business grows, so does the scope of our work, and we’re looking for another Talent Acquisition Specialist to strengthen our team.

Founded in 2021, EverHelp provides companies with a full customer support ecosystem — talent, technology, processes, automation, reporting, and operational ownership. Through our Result-as-a-Service approach, we shape support processes around specific business goals: the metrics to improve, the priorities to address, or the risks to manage.

In 2026, EverHelp received 9 international employer awards. The company ranked 1st in Europe’s Top 30 Inspiring Workplaces, became the No. 1 employer among European companies with 500–4,999 employees, and received Best-in-Class recognition in 6 special categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group, an international award recognising companies with strong cultures and supportive working environments.

Our statement:

• We stand against war and unjustified aggression.
• We evacuated our employees and their loved ones from combat zones, helped them find housing, and provided financial support.
• We equipped the entire team with portable power stations and batteries.
• We continue to operate reliably for Ukraine’s future.

Your focus as a Talent Acquisition Specialist:

You’ll help our clients’ international support teams grow by hiring multilingual Customer Support Agents and Technical Support specialists. Your main focus will be roles requiring Italian, French, German, Spanish, Dutch, and other languages, tailoring your search to each project and market.
 

What you’ll do:

• Manage full-cycle recruitment for multilingual Customer Support and Technical Support roles, from kick-off to the candidate’s start date.
• Source and engage candidates across international markets, tailoring channels and outreach to each role.
• Conduct screening interviews to assess experience, motivation, and alignment with the role’s workload, schedule, and compensation.
• Partner with hiring managers to align requirements, coordinate interviews, and gather timely feedback.
• Keep candidates informed and ATS records up to date throughout the process.
• Track funnel performance and test new sourcing approaches and AI tools to improve hiring.
• Occasionally support hiring for Quality Control, Team Lead, and entry-level roles in core teams.
   

About you:

• You have at least 1 year of hands-on recruitment experience, ideally around 1–2 years.
• Your English is Upper-Intermediate or higher, and you can conduct interviews and handle professional communication in English.
• You have successfully filled non-tech roles and can independently manage the full recruitment cycle.
• You can proactively source and engage candidates beyond inbound applications.
• You conduct structured interviews and provide evidence-based candidate assessments.
• You understand basic recruitment funnel metrics and use them to identify areas for improvement.
• You can manage several vacancies at once and prioritise effectively.

Experience recruiting Customer Support or multilingual specialists, hiring across international markets, or working in outsourcing / BPO would be a plus.
 

You’ll enjoy being part of our Talent Acquisition team if you share our values:

• Agility: You enjoy a dynamic environment, adapt to change, and feel motivated by new challenges.
• Ownership: You take responsibility from start to finish and understand how your ideas and actions shape the final result.
• Excellence: You’re eager to learn, share your expertise with the team, and dig deeper when you don’t yet understand how something works.
   

Working at EverHelp means:

• The opportunity to join a Ukrainian company and support our country’s economy.
• The option to work fully remotely.
• 20+ days of annual leave and unlimited sick leave.
• Medical insurance and 10 additional Healthcare days off to rest and recharge, plus access to a company doctor and psychologist.
• Continuous learning and development, both within the team and individually, with reimbursement for conferences, webinars, and professional courses.
• A professional team ready to share its expertise, internal communities, and team activities.
• Corporate discounts on gym memberships and a wide range of services beyond fitness.
   

Send us your CV and join EverHelp!

Role Overview

We are looking for a Deliverability Specialist to own and optimize email deliverability across our high-volume newsletter portfolio. This is a highly technical, hands-on role where you will be responsible for ensuring millions of emails reach subscribers' inboxes every day.

You will work closely with the Head of Project, Production Manager, and Marketing team to build, maintain, and continuously improve our sending infrastructure, authentication, reputation, and inbox placement strategy.

Key Responsibilities

• Own inbox placement, sender reputation, and deliverability performance across all domains, IPs, and ESPs
• Monitor sender reputation across major mailbox providers
• Conduct seed testing and inbox placement analysis
• Investigate and resolve deliverability incidents
• Manage SPF, DKIM, DMARC, and BIMI
• Plan IP and domain warming strategies
• Maintain Google Postmaster Tools, Microsoft SNDS, and feedback loops
• Design and optimize multi-ESP infrastructure
• Lead ESP migrations
• Optimize cold audience deliverability and list hygiene
• Advise marketers on deliverability best practices
• Build dashboards, alerts, and reporting

Requirements

Must Have

• Agency-side deliverability experience managing multiple client projects with tailored strategies for different audiences, sending infrastructures, and deliverability challenges.
• OR experience as a Deliverability Manager or Email Marketer within gambling, casino, affiliate, or similarly high-volume performance marketing environments.
• Experience managing 200,000–300,000 email sends per day on a single project (not aggregated across multiple clients).
• Strong experience building audience segments, automations, lifecycle journeys, and analyzing subscriber behavior.
• Ability to diagnose and resolve sender reputation issues, inbox placement problems, and declining open rates.
• Creative and non-linear problem-solving skills, with the ability to test multiple hypotheses and identify unconventional solutions.
• Excellent English communication skills (C1+).

Nice to Have

• Recent experience (within the last 12 months) managing Yahoo deliverability at volumes exceeding 50,000 emails per day.

Who We're Looking For

• Ownership mindset
• Commercial thinking
• Strong stakeholder communication
• Thrives in fast-paced environments
• Attention to detail
• Continuous learner

What We Offer

Professional Growth

• International environment
• Career development
• Learning resources
• High-performing team
• Modern tools

Benefits

• Competitive salary
• Paid vacation
• Paid sick leave
• Work-life balance
• Paid English classes
• Multisport card
• Team events

Working Environment

• Remote or hybrid
• Modern Warsaw office
• Office perks
• Supportive team
• Comfortable workspace

We look forward to meeting you!

Duomo is an app rooted in Christian values, helping people turn Scripture into daily habits and inner peace. We’re building a leading Christian-tech product for people seeking spiritual renewal.

Right now, we’re looking for a User Acquisition Manager who will help lead one of the key marketing streams on Meta.

You will have the opportunity to:

• See the results of your work in real time.
• Rapidly grow in performance marketing.
• Help build the #1 business in the category.
• Learn how tech businesses are built — directly from the source.
• Work with a team of highly driven, results-focused people,

What you will be responsible for:

• Launching, structuring, and scaling UA campaigns on Meta.
• Monitoring key KPIs daily and make data-driven optimization decisions to hit target financial KPIs, evaluating performance both on top-level metrics (CPM, CTR, CR, CPA) and deeper metrics (funnel conversion, LTV, ROI).
• Closely collaborating with creative and product marketing teams to drive growth of your stream
• Implementing AI/automation approaches with analytics and MarTech teams to speed up analysis, testing, and workflows.

What you need to succeed in this role:

• 1+ years of experience in performance marketing, driving user acquisition on paid media channels (Meta / TikTok / Google Media).
• Experience managing budgets of $100,000+ per month.
• Strong structure and organization: you love documenting and testing everything, validating every possible hypothesis, and won’t stop until you find the most effective solution.
• Strong analytical mindset: you enjoy working with data, spotting patterns, and drawing conclusions.
• Comfort working in uncertainty, fast learning, and adaptability.
• English level: B1+.

Why Duomo:

— You’ll work on a product with a clear mission and real values.
— You’ll help us transition from a content-rich app into a truly connected spiritual platform.
— You’ll be early enough to influence how product is done at Duomo long-term.

What we offer:

— Competitive salary;
— Significant impact on a rapidly growing business and contribution to how it shapes up;
— Ample career opportunities for ambitious growth and development;
— A possibility to attend internal, external courses, seminars and the access to a corporate library;
— Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the office;
— 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

About us

GlobalBet is an independent B2B provider of virtual sports solutions. We build realistic virtual sports products used by operators worldwide. We’re hiring a System Administrator for a full-time engagement.

The role

Remote. Working hours Mon–Fri ~10:00–18:00 Ukraine time. Start ASAP. Day-to-day work in English. Engagement via independent contractor agreement with full-time focus (not a multi-client freelance side gig).

You’ll:

- Manage and monitor servers, applications, and databases

- Handle escalated customer issues with 1st-level support

- Maintain and upgrade server environments; monitor performance and create alerts

- Manage streaming environments (server-based and cloud)

- Install/configure OS and applications; troubleshoot system and network problems

- Keep documentation for support and customers

Must have:

- 2+ years hands-on Linux in production (Debian/Ubuntu strongly preferred): users, permissions, packages/updates, troubleshooting, performance

- Network fundamentals (TCP/IP, VPN, firewalls)

- Web servers (Nginx, HAProxy, and/or Apache)

- Virtualization (ProxMox, KVM/libvirt, or similar)

- English B1+ (B2 preferred)

Nice to have:

Windows Server (AD/Azure/SQL/M365); MySQL replication/backups; MongoDB/Redis/RabbitMQ; Sophos/Ubiquiti; occasional off-hours flexibility.

How we work

Startup mentality, ownership, growth. Process: short recruiter intro → technical interview → offer.

Apply with a short note on Linux production experience, timezone, and availability.

We are looking for a Senior Infrastructure Automation Engineer to join a large enterprise cloud platform team working in a regulated international environment.

This role is focused on building and supporting secure, scalable, and repeatable infrastructure automation across Microsoft Azure environments. It is a strong fit for someone with deep hands-on experience in Infrastructure as Code, Azure automation, cloud governance, and platform engineering.

This is not a greenfield DevOps role. The main focus is on standardisation, governance, reliability, automation, and operational excellence across enterprise infrastructure.

What you will do

• Design and maintain Infrastructure as Code solutions using Terraform, Bicep, ARM templates, and related automation technologies.
• Build automation workflows for infrastructure deployment, configuration management, and operational support.
• Implement Azure deployment standards, naming conventions, governance controls, and platform best practices.
• Automate provisioning, monitoring, reporting, and operational tasks using PowerShell, Azure CLI, and Azure Logic Apps.
• Build and support infrastructure deployment pipelines in Azure DevOps.
• Maintain source-controlled infrastructure repositories and configuration standards.
• Troubleshoot IaC deployment failures, automation issues, and platform configuration problems.
• Perform root cause analysis and improve deployment reliability.
• Collaborate with Cloud, Security, Infrastructure, Architecture, and Development teams.
• Contribute to cloud platform modernisation and migration initiatives.
• Document automation solutions, deployment procedures, architectural standards, and support processes.
• Analyse operational and deployment metrics to identify further automation opportunities.

Requirements

• 7+ years of experience in infrastructure, cloud engineering, automation, or platform engineering.
• Strong hands-on experience with Microsoft Azure.
• Experience designing and deploying cloud infrastructure in enterprise environments.
• Expert-level Infrastructure as Code experience.
• Strong practical experience with:
  • Terraform
  • Bicep
  • Azure ARM templates
  • JSON-based deployment frameworks
• Strong scripting skills with PowerShell and Azure CLI.
• Experience with Azure Logic Apps or similar automation workflows.
• Strong knowledge of Azure DevOps pipelines, deployment automation, source control, and release management.
• Experience integrating infrastructure deployment into CI/CD pipelines.
• Strong Git-based development practices.
• Understanding of cloud networking, identity, storage, monitoring, and Azure platform services.
• Experience with cloud governance, infrastructure standards, security, resiliency, and change management.
• Strong troubleshooting and root cause analysis skills.
• Strong written and spoken English.

Nice to have

• Experience with Azure Private Endpoints and Private DNS.
• Azure Policy, Management Groups, and governance frameworks.
• Hybrid cloud experience.
• Microsoft Azure certifications.
• Terraform, DevOps, or automation certifications.

What we value

We are looking for someone who combines strong technical depth with a structured, enterprise-oriented mindset.

You should be comfortable:

• working independently and taking ownership;
• collaborating across multiple technical teams;
• introducing standards and making infrastructure delivery more predictable;
• working in environments where security and governance matter;
• documenting solutions clearly;
• improving manual or inconsistent processes through automation.

If you are strong in Azure, Terraform, infrastructure automation, and enterprise cloud governance, we would be happy to speak with you.

We’re growing and looking to hire a Software Team Leader - XSA who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-winning team where innovation meets purpose—and we want you to help us define the future of cybersecurity.

As a Software Team Leader for XSA (xDome Secure Access), you will lead the development of our industry-leading secure remote access solution. In a world where critical infrastructure is increasingly connected, your team will build the bridge that allows safe, monitored, and frictionless access to sensitive industrial environments. You will deal with complex networking challenges, identity management, and high-availability systems where security and performance are equally paramount.

Responsibilities:

• Drive a high-performing team of developers, fostering a culture of technical ownership, security-first mindset, and continuous delivery.
• Lead the design and implementation of robust secure access features, ensuring seamless integration between IT and OT networks.
• Oversee the development of scalable, high-performance gateway and proxy architectures that support global enterprise scales.
• Work closely with Product Management and Security Researchers to implement Zero Trust principles and advanced session monitoring capabilities.
• Invest in your team’s professional growth, promoting best practices in code quality, security protocols, and system resilience.

Requirements:

• 3+ years of experience leading R&D teams in a fast-paced environment.
• 5+ years of experience in backend development, with a strong track record of building complex systems in Python.
• Deep understanding of networking protocols (TCP/IP, HTTP/S, SSH, RDP) and security concepts (Zero Trust, Identity Management, Encryption).
• Experience building distributed, high-availability systems that handle real-time traffic and data.
• Proficiency in utilizing AI development tools (specifically Cursor and Claude) to accelerate development workflows, code generation, and problem-solving.

Would be a plus:

• Familiarity with frontend frameworks like Angular or React.
• Experience with Cloud-Native technologies (AWS/Azure/GCP, Docker, K8s).
• Experience in the Cybersecurity industry, specifically in Remote Access (VPN/ZTNA) or Identity (IAM).

What we offer

• Help and support from our caring HR team.
• 20 working days of annual paid leave.
• The exchange of experience and work with talented colleagues.
• Last but not least - valuable compensation for your efforts.

We are seeking a skilled and motivated Middle DevOps Engineer to join our dynamic team. The ideal candidate will have a solid background in Continuous Integration (CI), Continuous Deployment (CD), Kubernetes, developer toolsets, and Software Development Life Cycle (SDLC) best practices. This role requires a strong understanding of modern Platform Engineering tools and practices, as well as a commitment to fostering a responsive, communicative, and collaborative environment.
 

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines to ensure efficient and reliable software delivery.
• Develop and manage infrastructure as code using Terraform.
• Deploy, manage, and monitor containerized applications using Kubernetes(some experience).
• Support the development and management of production Kubernetes clusters in a cloud environment (AWS preferred).
• Manage and optimize cloud infrastructure in AWS to support scalable and secure applications.
• Administer and optimize source code repositories and workflows in GitHub.
• Collaborate with development teams to enhance developer toolsets and streamline SDLC processes.
• Troubleshoot and resolve infrastructure and application issues.
• Implement best practices for security, reliability, and performance.
• Communicate effectively with cross-functional teams to understand requirements and deliver solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years of experience in a platform engineering or similar role.
• Proficiency in Golang or Python(or any other languages) for scripting and automation.
• Proven experience with Terraform for infrastructure as code.
• Proven knowledge of Kubernetes for container orchestration and experience with ArgoCD.
• Hands-on experience with GitHub for version control and collaboration.
• Proven  experience with AWS cloud services.
• Excellent problem-solving skills and the ability to work under pressure.
• Exceptional communication skills, both verbal and written.
• Proven ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Hands-on experience with AI-assisted development tools, such as GitHub Copilot and Claude Code.

Preferred Qualifications:

• Experience with Github runners and other CI/CD tools and platforms.
• Knowledge of security best practices in cloud environments.
• Experience with observability tools such as Prometheus, ELK and Grafana stacks.
• Certification in AWS or Kubernetes and experience with Backstage is a plus.
• Experience with kOps is a plus.
• Knowledge of Cilium CNI is a plus.
• Good networking knowledge.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Who we are

Vista Auction is an online auction for returned and overstock goods. Items go up for auction in our mobile app, people bid, and winners pick up at our warehouses near Charlotte, North Carolina.

We serve more than 55,000 customers a month, sell over 25,000 items a day, and take more than 7 million bids a month. And we're just getting started!

We run our own warehouses and build our own technology, so everything a customer experiences, from the first bid to the pickup counter, is ours to make better.

The Platform Team

The Platform Team is a group of engineers and product people across the US and Europe that owns the whole Vista Auction platform: the mobile app and website, the auction engine, the warehouse and pickup systems, and the internal tools and AI agents. It is led by our Head of Engineering, who works directly with the founder. An idea can ship and be measured in days.

You will join the team as a product designer, reporting to the Head of Engineering and owning product design across the platform. You set direction with the Head of Engineering and the founder, and you bring the voice of the customer into every product decision.

What You'll Do

• Own design for the mobile app and web app. Discovery, flows, prototypes and final specs for how bidding, winning, paying and pickup work.
• Bring ideas for how auctions should work. Lot pages, bidding mechanics, notifications, scheduling and store credit are all open. Propose changes that move bids, repeat customers and pickup speed.
• Be the voice of the customer. Run usability tests, study behavior in the data, and turn it into journey maps and clear recommendations.
• Work with engineers from the first sketch. Shape requirements, keep designs buildable, and review what ships against what you designed.
• Test and iterate. With tens of thousands of sales a day, a change shows up in the numbers within a week.
• Own the design system. A shared component library for iOS, Android and web that meets WCAG.
• Present your work. Explain design decisions to engineering and leadership, and change them when the evidence says to.

What You'll Bring

Must have:

• A portfolio of end-to-end case studies on shipped products. This is the main thing we screen on.
• 2 to 5 years of product design experience (P2), or 5+ years owning a product area (P3), on consumer mobile and web.
• Figma (or functional equivalent) proficiency.
• Hands-on user research: interviews and usability tests you ran yourself.
• Design system and accessibility (WCAG) experience.
• You write your own briefs and specs and work directly with engineers.

• Fluency with iOS Human Interface Guidelines and Material Design.

   

Nice to have:

• Marketplace, e-commerce or auction products.
• Maze or UserTesting; Amplitude, Mixpanel or FullStory.
• Basic HTML/CSS or React, enough to prototype in code.
• Designing AI-assisted features.
• A degree in design or HCI, or equivalent experience.

What we offer

• The whole product is yours to shape. You own how Vista Auction looks and works, end to end, with no committee in the way.
• Real customers, real numbers, fast. More than 25,000 sales a day. Every change you ship is measured within a week, and you have direct access to the data.
• Growth with the team.

We are looking for a Customer Care Specialist with experience in payments, fintech, or iGaming environments to support merchants and partners with payment-related inquiries and operational issues.

You will act as the primary point of contact for customers, working closely with the Payments, Risk, and Finance teams to investigate transactions, resolve payment issues, and ensure a smooth customer experience.

Responsibilities

• Provide daily support to merchants and partners via chat, email, Telegram, and other communication channels.
• Investigate payment-related issues, including declined, pending, or failed transactions.
• Analyze transaction statuses across internal payment gateway systems and provider platforms.
• Communicate with payment providers, banks, and partners to resolve transaction-related inquiries.
• Monitor payment performance and identify issues affecting approval rates.
• Assist merchants in understanding payment errors, statuses, and processing flows.
• Act as a liaison between merchants and payment providers to ensure timely issue resolution.
• Escalate complex cases to relevant internal teams when necessary.
• Maintain accurate records of investigations and resolutions.
• Contribute to process improvements and customer satisfaction initiatives.

 Requirements

• Experience in Customer Support, Customer Care, Payment Operations, Merchant Support, or a similar role.
• Background in payments, fintech, iGaming, e-commerce, or online payment processing.
• Understanding of payment transaction flows, card payments, and payment gateways.
• Strong analytical and problem-solving skills.
• Excellent communication skills in English (written and spoken).
• Ability to work with multiple systems and manage several cases simultaneously.
• Attention to detail and a customer-focused mindset.
• Ability to work independently and collaborate with cross-functional teams.

 Nice to Have

• Experience working with payment service providers (PSPs), acquiring banks, or payment gateways.
• Knowledge of fraud prevention, risk management, or chargeback processes.
• Experience using CRM, ticketing, or payment monitoring tools.

• Familiarity with iGaming payment operations.

   

Working Hours

• This role supports North American clients, so candidates should be comfortable working evening hours and collaborating across different time zones: 3:00/4:00 PM – 11:00/12:00 AM Kyiv time 

   

 What We Offer

• Opportunity to work in a fast-growing fintech/iGaming environment.
• International team and dynamic work culture.
• Professional growth and development opportunities.
• Exposure to modern payment technologies and global payment providers.
• Stable long-term cooperation.
• Supportive and collaborative team environment.
• 20 paid vacation days per year.
• 10 paid sick leave days per year.
• Competitive compensation package.
• Remote work opportunity.

Mailkeeper. It is a SaaS solution designed to improve user retention and increase overall product revenue through email marketing, push notifications, and PWA channels. 

Mailkeeper team integrates directly into products and provides a full cycle of email processes – from developing email strategies and testing hypotheses to optimizing email logic and managing sender reputation using its own email marketing service.

You will:

• Lead a portfolio of external partners: their email metrics and revenue are your numbers, and you decide what to do with them;
• Find growth points in the data yourself, form hypotheses, run A/B tests and experiments, and bring the ones that work to production;
• Decide what each partner needs next: which campaigns, segments, or integrations to push, and drive those decisions with partners and our internal team;
• Catch problems before partners do: track sending volumes, deliverability, and revenue, and act on anomalies the same day.
• Ship technical changes end to end: from a partner's request to a specced task, a release, and a verified result;
• Build the direction's processes and documentation so that onboarding a new partner is repeatable, not heroic.

We'll have a match if you:

• 1+ year in a commercial B2C product company as PM / PO / Growth / CRM / Retention manager, with a metric you personally owned and can show as "from A to B"
• Proactivity: you generate your own hypotheses and push things forward without waiting to be asked;
• Analytical mindset: you form the question yourself, go to the data, and build decisions on numbers;
• Strong communication skills: you can run partner communication independently and drive discussions to decisions;
• AI: you have built something repeatable with AI (an agent, automation, or pipeline), not just used chat tools;
• Basic technical literacy: you understand what an API is and can speak the same language as developers;
• English: Upper Intermediate.

Will be an advantage:

• Experience with email marketing / retention channels.
• Understanding of email deliverability (SPF/DKIM/DMARC, sender reputation).
• Experience with Jira and sprint-based development processes.