Jobs at Djinni

Trinity Affiliate Network is a fast-growing Dating affiliate network working with Tier-1 and Tier-2 GEOs.
We help affiliates and media buying teams scale results through high-quality offers, stable payouts, and hands-on support.

We are looking for an Affiliate Manager who can build long-term partner relationships, work confidently with numbers, and understands the specifics of CPA Dating.

Responsibilities

• Attract and onboard new affiliates and media buying teams
• Manage and grow existing partners: daily support, consulting, offer upsell
• Negotiate rates, CPA / CPL models, bonuses, and special conditions
• Monitor traffic quality: CR, retention, fraud analysis
• Optimize partner performance and select the most effective offers
• Maintain regular communication with partners (Telegram / Skype / Email)
• Keep reporting in CRM systems and Google Sheets
• Run A/B tests, analyze traffic sources and conversions
• Monitor competitors and market trends

Requirements

• 1+ year of experience as an Affiliate Manager in CPA Dating
• Solid understanding of CPA and CPL models
• Knowledge of key metrics: Click2Reg, Reg2Dep, CR, ROI, LTV, eCPA
• Confident communication with affiliates (Telegram / Skype)
• Strong negotiation skills and ability to close deals
• Basic analytical skills (Google Sheets, tracking platforms)
• English level B1 or higher

Nice to Have

• Experience working with Tier-1 GEOs
• Understanding of traffic sources (Facebook, Google, Native, Push, In-App)
• Experience scaling affiliate partners

We Offer

• Work in a fast-growing Dating / CPA niche
• Strong offers and transparent conditions
• A team that provides real support, not just “ticket-based” assistance
• Direct impact on results and growth opportunities within the network

Group107 is expanding its Project Management team in Lviv and is looking for an experienced IT Project Manager to lead a diverse portfolio of client projects across e-commerce, SaaS, and marketing domains. You will own end-to-end delivery, align cross-functional teams, and serve as the primary point of accountability for project outcomes — scope, timeline, budget, and quality.

Responsibilities

• Manage the full project lifecycle for multiple parallel client engagements (e-commerce, SaaS, marketing platforms)
• Define project scope, milestones, deliverables, and success metrics in collaboration with stakeholders
• Plan resources, track progress, and proactively manage risks, dependencies, and blockers
• Lead cross-functional teams (developers, designers, QA) using Agile/Scrum or hybrid methodologies
• Communicate progress, trade-offs, and decisions clearly to clients and internal stakeholders
• Own status reporting, retrospectives, and continuous process improvement

• Ensure quality standards and timely delivery across all assigned projects

   

Required Skills

• 3+ years of project management experience in IT or software development
• Proven track record of successfully delivering end-to-end projects
• Hands-on experience with project management tools (Jira, Trello, Zoho Projects, or similar)
• Working knowledge of the Software Development Lifecycle (SDLC)
• Practical experience with Agile methodologies (Scrum, Kanban)
• Strong leadership and team management skills
• Problem-solving mindset with a results-oriented approach
• Upper-Intermediate English (written and spoken)

Soft Skills

• Clear and structured communication with technical and non-technical audiences
• Strong organizational and time-management skills across parallel projects
• Ability to work independently and drive decisions under uncertainty
• Stakeholder management and conflict resolution
• Ownership mindset and proactive risk identification

Nice to Have

• Experience with WordPress-based projects
• Familiarity with accessibility standards (WCAG)
• Background in e-commerce platforms (Shopify, WooCommerce, Magento)
• PMP, PSM, or equivalent certification

What We Offer

• 20 vacation days (workdays)
• 7 sick days
• Personalized career growth plan
• Education and certification reimbursement
• Corporate events and team buildings
• Equipment provided
• Variety of projects across multiple domains and clients
• Collaborative team of experienced Project Managers

Our client is an international product-based IT company specializing in the iGaming industry. Born in 2014, they rocked the CIS region, and now take the success to the world. 

We are currently looking for a SEO Specialist to drive organic growth in highly competitive niches, including iGaming and betting. This role is focused on strengthening online presence and supporting the overall growth of projects.

📋 Key responsibilities and your contribution:

• Developing SEO strategies for cross-brand websites targeting;
• Launching and reviewing websites: preparing technical requirements for developers and conducting technical audits of launched sites;
• Managing website content: semantic core collection, keyword clustering, text analysis of competitors’ articles, preparing briefs for copywriters, generating texts with AI, and reviewing completed content;
• Off-page optimization: auditing the backlink profile of the site and its competitors, preparing anchor lists, and purchasing links;
• Searching for and selecting drop domains, participating in auctions and purchasing them, restoring domains, placing links, and sourcing new domains;
• Monitoring search results and reacting quickly to changes;
• Analyzing competitor strategies and identifying growth opportunities for promoted websites;
• Monitoring and analytics, including conversion-focused work;
• Testing hypotheses: running A/B tests, analyzing results, and adjusting approaches accordingly.

📚 Your qualifications:

• 3+ years of hands-on SEO experience;
• Proven experience in betting / iGaming / gambling, or other gray-area, highly competitive niches targeting the CIS market, with a solid understanding of the restrictions and specifics involved;
• Ability to conduct competitor analysis and develop SEO strategies;
• Strong expertise in technical SEO, content strategy, and link building;
• Proficiency with the following tools: Ahrefs, SEMrush, GSC, GA4, Screaming Frog, Jira;
• Working knowledge of CSS/HTML required for SEO tasks;
• Ability to independently source and purchase drop domains;
• Experience collaborating with developers and copywriters;
• Self-sufficiency, strong organizational skills, and a willingness to grow and test hypotheses.

➕ Nice to have:

• Experience with behavioral factor manipulation is a strong plus.

   

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

MOJAM is looking for a professional to level up our experience with high-profile clients. It’s all about finding unique approaches for each player, making their journey unforgettable, and creating a true VIP vibe in our gaming world. If you’re great at not only listening but anticipating needs, understanding the nuances of VIP interactions, and striving for a personal touch in every contact — we’re excited to have you on board!

We’re hiring Night Shift VIP Manager to ensure 24/7 coverage for our top-tier clients. Schedule: 2 days on / 2 days off, 22:00–10:00 (EEST).

📍 What to Do

• Build and maintain long-term relationships with high-profile clients
• Ensure VIP clients have a seamless and personalized experience on our platform
• Act as the main point of contact for VIP clients during your shift, addressing their questions, concerns, and requests in a timely manner
• Manage VIP operations independently during night hours — you own the shift
• Ensure smooth handover to the day team with clear written shift summaries: key events, client issues, follow-ups needed
• Escalate critical issues to the Shift Lead or Head of VIP via established protocols
• Proactively reach out to VIP clients to ensure satisfaction, update them on exclusive offers, events, and promotions
• Analyze client activity and engagement to offer personalized recommendations and rewards
• Identify opportunities for upselling and cross-selling based on clients’ behavior and preferences
• Collaborate with the marketing and sales teams to support tailored campaigns for VIP clients
• Handle and resolve any issues VIP clients might face with their accounts, transactions, etc.
• Collaborate with the support team to ensure quick resolution of any technical challenges
• Provide feedback to the product and development teams based on client preferences and behaviors
• Contribute to retention efforts by flagging at-risk clients and executing personalized re-engagement actions

🦸 Your Superpowers

• 1+ years of experience in account management, customer support, or sales
• Gaming and related industry experience is a strong advantage
• Previous experience working with VIP or high-profile clients is a plus
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a proactive approach to addressing client needs
• High level of autonomy — you’re comfortable making decisions and owning outcomes without constant supervision
• Ability to work in a fast-paced environment and manage multiple VIP accounts simultaneously
• Sales-oriented with a good understanding of cross-selling and upselling strategies
• Familiarity with the CS/CS2 gaming community is a strong advantage

• Advanced/Fluent English is required; additional languages are a plus

   

 🍪 Team Perks 

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team

• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

   

  Join us if this is all about you. We are waiting for your CV!

   

  Let’s Add More Jam Together 🚀

Are you an innovative, customer-focused PRO? At Mojam, we’re looking for a CRM Marketing Manager who’s ready to shake things up and revolutionize how we connect with our players! 🚀 If you’re passionate about creating personalized customer journeys and driving retention, we want you on our team. Help us elevate our CRM strategies and build stronger relationships with our community.

⚡️ What to do :
 

• Manage and optimize the CRM platform to enhance customer engagement, segmentation and personalization
• Develop and implement a comprehensive CRM strategy, including email, web push, and on-site communications, to increase customer retention and engagement
• Design and execute customer segmentation strategies to ensure relevant and targeted messaging to different customer segments
• Utilize A/B testing to continuously improve CRM activities effectiveness
• Monitor, analyze, and report on the performance of CRM initiatives, making data-driven recommendations for optimization and improvement
• Collaborate with the Marketing, Product, and Analytics teams to align CRM activities with overall company goals and strategies
• Control production of all necessary materials
• Stay up to date with the latest industry trends, best practices, and emerging technologies related to customer retention and CRM 

🦸 Your superpowers

• 2+ years of experience in CRM/ Retention/Email Marketing
• Proficient in using CRM platforms and marketing automation tools
• Detailed expertise in email, web push, on-site communication retention strategies
• Analytical and data-driven, with the ability to interpret customer data and make informed decisions on CRM initiatives
• Strong copywriting skills, possessing the ability to produce engaging and persuasive content tailored to different customer segments
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments
• Results-oriented mindset with a focus on driving measurable improvements in customer retention metrics and CRM performance
• Continuously seeking opportunities to innovate and improve retention strategies and CRM processes
• Upper-intermediate (B2)
• HTML and CSS proficiency

Being well-acquainted with the gaming industry, having a passion for video games (CS ideally) would be a substantial asset.

🍪Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back
• Flex schedule with no time tracking, because our goal is results
• Work gear on us, get the tech you need
• Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
• A squad of PRO&BROs to craft epic gaming worlds with! 

Ready to elevate CRM to new heights 😉? We’re excited to see your CV and hopefully welcome you aboard! Let’s add more jam together 🚀

Description

English – Upper-Intermediate
PC proficiency (Windows)
Ability to work with maps services
Good knowledge of Microsoft Office(Excel), GSuit

Requirements

We are looking for a content coordinator engineer with a good internet connection and communication skills. In this position, you will process geodata collected by field workers in different cities around the world. As a coordinator, you will be involved in training, coordinating and supervising field workers.

Job responsibilities

Data analyzing
Data processing
Field workers coordination and support
Support for data deliveries at all stages

We are urgently seeking experienced Senior Salesforce Developers for a short-term project (approximately 3 months).
One of the roles requires hands-on experience with Salesforce Community / Experience Cloud.

Key Responsibilities:

• Migrate components from Aura to Lightning Web Components (LWC)
• Convert metadata-based credentials to Named Credentials
• Contribute to improving and optimizing the existing Salesforce architecture

• Collaborate with the technical team to ensure high-quality solution delivery

   

Requirements:

• 5+ years of experience with Salesforce
• Strong expertise in Apex, LWC, and Aura Components
• Proven experience migrating to Lightning Web Components
• Experience working with Named Credentials
• Hands-on experience with Salesforce Experience Cloud / Community Cloud
• Ability to work independently and quickly ramp up on a project

What We Offer:

• Duration: ~3 months
• Engagement type: Contract
• Fast decision-making process
• Opportunity for a quick start

Trinetix is looking for a talented UI/UX Designer with strong experience in creating intuitive, user-centered digital products, including interfaces for AI-powered features such as chatbots and agentic systems. This role involves close collaboration with product managers, business analysts, and engineering teams to design seamless, accessible, and scalable user experiences. The ideal candidate is creative, detail-oriented, and comfortable translating complex functionality into clear and engaging designs. 
 

Requirements 

• 4+ years of experience in a UI/UX Designer role 
• Strong expertise in designing intuitive and user-friendly interfaces for web and mobile applications 
• Experience designing AI-powered features, including chatbots or intelligent/agentic systems 
• Proficiency in user research, usability testing, and translating insights into design solutions 
• Solid understanding of accessibility standards and inclusive design principles 
• Ability to collaborate closely with product, business, and engineering teams 
• Proficiency with design and collaboration tools such as Figma, Sketch, Adobe XD, Abstract, and Miro 
• Basic understanding of HTML/CSS to support effective collaboration with developers 
• Strong communication and presentation skills  
   

Nice-to-haves 

• Experience designing data-heavy or enterprise-level applications 
• Familiarity with Gen AI behaviors and human–AI interaction patterns 
• Experience working in Agile / SCRUM environments 
• Background in design systems or component-based design 
• Experience working with cross-functional and distributed teams 
   

Languages: 

English: at least Upper-Intermediate (B2, all of our clients speak English, and our designers often participate in conversations)
 

Core Responsibilities 

• Design intuitive, user-centered interfaces and experiences for web and mobile products 
• Create UX flows, wireframes, and high-fidelity UI designs for new features and enhancements 
• Design and refine interfaces for AI-powered features, including chatbots and agentic systems 
• Conduct user research and usability testing to validate design decisions 
• Ensure accessibility and usability best practices are applied across all designs 
• Collaborate closely with product managers, business analysts, and engineers to ensure design feasibility and alignment 
• Maintain and evolve design systems, guidelines, and documentation 
• Support Agile delivery by participating in sprint planning, reviews, and design discussions

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

Senior CRM Manager (iGaming / Sportsbook Retention)
 

We are looking for a CRM Manager to drive player engagement and retention within the sportsbook vertical. You will be responsible for lifecycle marketing, audience segmentation, and continuous optimization of CRM performance with a strong focus on betting behavior and events.
 

Responsibilities:

— Implement and develop RFM segmentation tailored to sportsbook (betting activity, frequency, stakes).
— Build and manage CRM plans by segments (pre-match / live / event-based campaigns).
— Manage communication channels (Email / Push / Onsite) with a focus on betting triggers.
— Work with sportsbook content (matches, tournaments, odds, promotions).
— Personalize offers and user journeys (free bets, odds boosts, cashback).
— Launch and optimize reactivation campaigns for betting users.
— Run A/B tests (offers, timing, events) and continuously improve performance.
— Analyze key metrics (bets, turnover, retention, LTV) and drive growth.

Requirements:

— 3+ years of experience in CRM / Retention.
— Proven experience in iGaming (sportsbook / betting).
— Strong understanding of betting behavior (seasonality, live betting, event-driven activity).
— Solid knowledge of CRM funnels and sportsbook KPIs.
— Experience with segmentation (RFM / behavioral segmentation).
— Analytical mindset and data-driven approach.

What You’ll Achieve (first months / probation period):

— Implement sportsbook-focused segmentation (RFM + behavioral).
— Structure CRM planning around key sports events.
— Improve conversion from registration to active bettors.
— Launch and scale reactivation campaigns.
— Increase CRM performance (conversion rates, turnover uplift).
— Deliver measurable results through A/B testing and analytics.

We Offer:

— Competitive salary.
— Work permit support.
— 5/2 working schedule.
— Flexible start of the working day.

We are looking for a Lead Back-end Engineer who can take full ownership of one of our products and its team. If you enjoy diving into existing product, writing code, growing and leading a team, and making technical decisions that directly impact product stability and business growth, this quest is for you 🚀

💪 YOUR QUEST-LINE:

• Own the backend of one of the company products end-to-end: architecture, reliability, and delivery of complex and high-impact features;
• Build and lead a team of mid/senior back-end engineers: hiring, onboarding, conducting performance reviews;
• Hand-on development (approx. 70% initially, gradually shifting towards management as team grows);
• Drive architectural discussions and implementation planning;
• Establish, maintain and improve back-end engineering standards;
• Contribute to reducing technical debt and improving development processes;
• Collaborate closely with product managers, frontend developers, DevOps, and other backend engineers;
• Support building a healthy feedback culture.
   

👨‍🚀 YOUR IN-GAME SKIN:

• 5+ years of back-end experience, 1–3 of them in a Team/Tech Lead role;
• Experience in hiring engineers and growing a team from small size (1-2 devs) to a medium size squad;
• Experience with PHP (8.1+) and Laravel (9.0+): console commands, jobs, horizon, writing APIs;
• Experience with MySQL/MariaDB (complex queries, optimization, database design, indexes and optimizations); query profiling should be easy;
• Redis (or other caching, queues and event bus), understanding of process synchronization and atomic locks;
• Understanding of high-load systems, including scalability, fault tolerance, and performance considerations;
• Experience with asynchronous processing: queues and background jobs, schedulers, and event-driven patterns (Laravel Queues/Horizon or similar);
• API design & governance: REST/JSON, OpenAPI, versioning, error taxonomies, pagination, rate limiting; auth (JWT/OAuth);
• CI/CD (GitHub/GitLab), Docker; good grasp of cloud basics (AWS preferred) and observability (Sentry, Prometheus/Grafana/ELK);
• Knowledge of Software Development and Architectural patterns;
• Ability to design architecture from scratch and scale it with the team;
• You care about performance, stability, and scalability;
• Familiar with writing framework-level code, even if not part of your daily work;
• Comfortable setting up processes and aligning the team around them;
• Clear communicator who gives honest, helpful feedback;
• Prioritization of bringing Product value over Engineering perfection.
   

🚀 WILL BE YOUR BOOST:

• Experience with microservices architecture;
• Experience in building modular/service-oriented applications;
• Experience in working with Kubernetes, AWS;
• You know how to balance delivery speed with technical debt;
• Experienced in cross-functional collaboration: engineering, product, design, and analytics;
• Experience in defining SLAs/SLOs and setting up production monitoring/alerting;
• Flexible leadership style, depending on team context;
• Familiar with performance and observability metrics.
   

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.
   

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀


 

NuxGame works with iGaming operators of all sizes, helping companies enter new markets or strengthen existing brands. As a company developing software for gaming casinos, NuxGame offers solutions that allow you to create outstanding brands and achieve your business goals. We invite an HR People Partner to join our team.
 

What will your responsibilities include:
 

• Work with leaders to align HR initiatives with business objectives;
• Address concerns and resolve conflicts, promoting a positive workplace;
• Implement programs for training, leadership, and succession planning;
• Enhance morale and workplace culture through targeted initiatives;
• Use HR metrics to drive decisions and improvements;
• Guide employees and leaders through organizational changes;
• Utilize CRM PeopleForce to manage employee data, track HR processes, and generate insightful reports.
   

What we expect from a candidate:

• 3 years in HR, with a focus on employee relations and strategic partnership;
• Strong HR knowledge, communication, problem-solving, and analytical skills;

• Experience with CRM systems, and a demonstrated ability to leverage technology to streamline HR functions. 

   

What we offer

• Competitive salary and performance-based bonuses
• Health insurance and gym membership
• 24 paid vacation days, sick leave, and additional days off
• Flexible working conditions - remote, hybrid, or from our Cyprus HQ
• Budget for professional development
• Team events and a collaborative, supportive culture

NuxGame works with iGaming operators of all sizes, helping companies enter new markets or strengthen existing brands. As a company developing software for gaming casinos, NuxGame offers solutions that allow you to create outstanding brands and achieve your business goals. We invite an IT Recruiter to join our team.

What will your responsibilities include:
 

• Using resources to search for candidates: linkedin, djinni, job sites, boolean search, x-ray search;
• Evaluating resumes and professional skills of candidates;
• Supporting communication with candidates during the selection process;
• Maintaining a database of candidates, updating information.
• Conducting interviews with candidates
   

What we expect from a candidate:

• Experience in recruiting from 2 years
• Experience in searching on platforms Linkedin, Djinni, Work.ua, etc.
• English level: Upper-Intermediate or higher
   

What we offer

• Competitive salary and performance-based bonuses
• Health insurance and gym membership
• 24 paid vacation days, sick leave, and additional days off
• Flexible working conditions - remote, hybrid, or from our Cyprus HQ
• Budget for professional development
• Team events and a collaborative, supportive culture

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Content Manager to join our team.

Key Tasks and Responsibilities:

• Participate in the development and execution of the content strategy in collaboration with the marketing and SEO teams.
• Write high-quality content for the company service pages, blog, guest posts, press releases.
• Create unique SEO-driven articles and landing page content based on high-priority and high-volume keyword clusters.
• Collaborate closely with the SEO team to produce content aligned with search intent, keyword strategy, and on-page optimization requirements.
• Work with expert content, transforming technical or niche knowledge into clear, engaging, and authoritative copy for the target audience.
• Apply E-E-A-T principles (Experience, Expertise, Authoritativeness, Trustworthiness) in content creation and understand how to adapt them depending on the content type, niche, and user intent.
• Participate in the creation of visual and graphic content together with the design team.
• Review, update, and optimize existing website content to improve rankings, relevance, and conversion performance.
• Generate rewrites for distribution through third-party services.
• Ensure consistency of tone of voice, messaging, and editorial standards across all content formats.

Requirements / Qualifications:

• At least 3 years of experience in content writing for a B2B audience.
• Strong practical understanding of SEO copywriting, keyword optimization, internal linking, metadata, and search intent.
• Proven knowledge of E-E-A-T principles, including successful experience applying them in different content scenarios.
• Experience working with expert, technical, or research-based content and converting it into accessible and engaging copy.
• Ability to write original, natural, and human-sounding content that meets high editorial standards.
• Experience creating content that balances SEO performance with readability, authority, and brand voice.
• Strong editing, rewriting, and proofreading skills.
• Advanced English proficiency, both written and spoken.
• Strong willingness to continuously learn and adapt to evolving content standards, SEO trends, and industry best practices.

Will Be a Plus:

• Experience in the iGaming industry.
• Understanding of content performance metrics and collaboration with SEO/content analytics teams.
• Deep experience working with AI tools (e.g., ChatGPT) and the ability to transform AI-generated drafts into high-quality, brand-aligned, human-like content.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

Join a fast-growing EV charging company ranked Top 3 on Amazon in the U.S. — and help shape how thousands of customers experience our product every day.

At EVIQO, we’re building the future of electric mobility by making EV charging simple, reliable, and accessible.

As we scale across North America and Europe, we’re looking for a Customer Support Manager who will take ownership of customer experience and play a key role in improving how support works at scale.

About the Role

This is a hands-on role for someone with experience in customer support or customer success who is ready to go beyond handling tickets.

You’ll own customer interactions, work closely with product and engineering teams, and directly influence how we improve both our support processes and product experience.

You’ll also develop strong expertise in EV charging technology and become a trusted product expert for our customers.

Your Responsibilities

• Own customer communication across email and phone (phone is the primary channel)
• Ensure timely, high-quality resolution of customer inquiries
• Handle more complex support cases and drive them to resolution
• Provide technical guidance on EVIQO EV chargers
• Collaborate with Product, R&D, and Marketing teams
• Share customer insights to improve product and user experience
• Contribute to improving support processes, documentation, and knowledge base
• Help refine support templates and internal workflows

Who We’re Looking For

• 1–3+ years of experience in customer support or customer success
• Experience working with US-based clients would be a strong advantage
• Strong communication skills and a customer-first mindset
• Comfortable handling technical questions and complex cases
• Interested in developing expertise in a hardware/tech product
• Well-organized, attentive to detail, and proactive
• Able to work independently and take ownership
• English — Upper-Intermediate or higher (B2/C1)

Basic understanding of electrical systems is a plus — but not required. We’ll teach you everything you need to succeed.

Working Hours

• Start at 18:00 Kyiv time (8-hour shift)
• Schedule: Tuesday–Saturday
• Covers full US (PST) working day

• Evening shifts (not night shifts)

   

What We Offer

• Competitive compensation + performance-based bonuses
• Real impact — your work directly shapes customer experience
• Growth opportunities within the support and product teams
• Learning & development budget (including English courses)
• 20 working days of paid vacation + paid sick leave
• Sports, wellness, and mental health support
• Remote-first culture: flexibility, autonomy, and trust